Crystal Plaza

Sweden , Stockholm
STOCKHOLM, Birger Jarlsgatan 35 SE-111 45 Stockholm
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100 reviews shown

10/10

Exceptional

03 Feb 2026

Matthew

Nice hotel in a great location. City sights within easy walking distance and via public transport. Room was more than adequate for a 3 night stay although the shower did take a while to warm up. Room was well insulated so sent notice the road noise at night. Breakfast offering was varied and good choice for the rate.

Leisure Partner

4/10

Poor

19 Dec 2025

maria

Old fashioned and utterly basic but helpful and nice reception staff.

10/10

Exceptional

24 Nov 2025

Geoff

Great experience!

Self

10/10

Exceptional

16 Nov 2025

Catherine

Staff super friendly, seamless check in/ out, lication great, only 1/2 hr walk to Skansen area/museums & even less to old town (local transport options excellent too, we just chose to walk).
Room clean, reasonable size, had everything you'd expect, hairdryer tripped electrics but it was resolved before we'd returned from breakfast. Speaking of which, that was also excellent, food was topped up constantly & there was a large variety from numerous breads, cheeses, meats, veggies, hot buffet, waffles (some days) fruit, cereal, yogurts
Very happy with our stay

10/10

Exceptional

07 Nov 2025

John

Breakfast amazing, staff friendly, spotlessly clean, ideal location. All in all 20/10. Perfect 👍

Self

10/10

Exceptional

27 Oct 2025

Megan

Shops and transport near by, room came with mini fridge which was great in the summer.

Self

8/10

Excellent

15 Oct 2025

Lois

Staff were friendly and polite. Slight issue with there being only one lift to serve 7 floors. I noticed that it was the preferred hotel for Air China. Airlines want their staff to have a clean, quite comfortable stay between flights. I really was happy that the bookshop Ronnells Antique books was opposite - as they were a venue for the Stockholm Jazz festival. the No. 2 local bus takes you to most of the tourist sites - very useful.

Leisure Self

10/10

Exceptional

29 Sep 2025

Thomas

I was very pleased with my stay. The staff were friendly and helpful, the free breakfast was very nice and the location was walkable to the royal palace and the waterfront. I would stay there again.

Leisure

8/10

Excellent

26 Sep 2025

Jake

I med

6/10

Pleasant

15 Sep 2025

Mark

Room was just ok. Very small shower that you can just about turn in. No plug in sink. Poorly lit room. Was clean and a good location. Staff helpful in reception.

Self

4/10

Poor

21 Aug 2025

Kathryn

Don't Recommend

No air conditioning. Noisy traffic outside room. Were given the wrong room and it couldn't be changed. Afternoon/evening receptionist was not very nice.

Friends_and_family Family

8/10

Excellent

21 Jul 2025

David

The use of the adjacent Chinese restaurant room for breakfast provided plenty of space and the buffet was well laid out and kept replenished by the staff.
Our bedroom was clean and kept nice for us. We had tea and coffee available in the room which was quiet and relaxing. Reception staff were very helpful and courteous.
We would recommend this hotel as we enjoyed our stay.

10/10

Exceptional

07 Jul 2025

Gisela

Staff was friendly and very helpful. Clean hotel and room. I felt welcome.

Leisure Self

10/10

Exceptional

21 Jun 2025

Olga

Beautiful old hotel with walkable access to many Stockholm attractions.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2025

Cooper

Loved it!

Business_and_leisure Partner

10/10

Exceptional

07 Mar 2025

Kaitlyn

Such a beautiful spot located near a lot of tourist/sightseeing areas within walking distance (though I like to walk a lot and far so I may be biased.) Lots of shops and dining areas super close by (definitely walking distance!) and tons of pretty buildings to look at along the way.

The building itself is beautiful. Nice wooden doors, tile entryway, and carpeted hallways to ensure no one wakes up to wheels rattling down the hallway or footsteps clacking against the floor. My room was a standard single room. Though small, I found it the perfect size for just myself. There was a small closet, a little side table and chair, as well as a kettle with coffee, tea, milk, and sugar. I found the bed to be a good size for me and quite comfortable. The pillow was my favourite! Nice and fluffy!

The bathroom is quite small. I'm 5\"1 but still banged my elbows off of things (though that's not saying much as I am accident prone hehe). Still, it was very nice and clean. I was given plenty enough toilet paper for my stay and had the option of going green and opting out of having my room cleaned everyday which I loved!

Breakfast at Ming's was great! Lots of options (more so the earlier you go) and lots of seating.

The staff at the hotel are hands down the kindest and most helpful people. They always greeted me coming and going and answered any questions I had. They also humoured my poor Swedish the odd time I was brave enough to use it haha! Overall, a great stay! Highly recommend :)

Leisure Self

10/10

Exceptional

18 Sep 2024

mark kevin

a very pleasant hotel fairly central to the city ,ideal for walking around the city

Leisure Self

8/10

Excellent

03 Sep 2024

Sebastian Otto

Good experience. Room a bit small, but otherwise a nice place.

8/10

Excellent

23 Aug 2024

Alastair

Good location, friendly staff, nice hotel

10/10

Exceptional

16 Aug 2024

Kevin

Superb Sweden

Just a 15 minute walk from Stockholm central station.
A beautiful hotel on the edge of the park.
From the moment the extra friendly staff checked me in early, disrcibed every thing.
A single person room big enough to be a double.Very clean with all amenities.

Just 1.5 miles from all the museums but all busses are around
Fantastic breakfast with all culinary choices available
I rate the crystal Plaza higher than the scores given

Self

8/10

Excellent

01 Aug 2024

Sarah Jane

Good value and a good base for exploring the city

Leisure Family

10/10

Exceptional

08 Jun 2024

Suzanne

Nice and clean with cleaning services every day.

Leisure

10/10

Exceptional

27 May 2024

alexis

Good location

8/10

Excellent

19 May 2024

Suzanne

Wonderful but a bit noisy

This is a wonderful hotel! The rooms were very clean and more spacious than expected! Bathroom was efficient with good water pressure and temp. The location is terrific and so close to Metro station and easily walkable to city center sights. Staff was very polite and helpful. Breakfast offerings were fine! The only reason for 4 stars is the street noise level. It is located on a Main Street leading into center and especially on Friday and Saturday nights there was so much street racing and car engine and honking until 2 or 3 am. Just be aware of that. Otherwise great experience!

Friends_and_family Family

10/10

Exceptional

18 May 2024

Nancy

This hotel is perfect for a stay in Stockholm. Easy walk to the Old town, museums and the water front to catch cruises as well as to Central Station.
Breakfast has a great selection too

Leisure

10/10

Exceptional

07 Mar 2024

Murray

Great hotel for the solo traveller

Very good hotel, usually a single room is poor location and quality, not here all good and clean and warm, breakfast was great too. I would recommend it for a budget city break. They had a card so you could suggest improvements; I didn't need it!

Self

8/10

Excellent

24 Feb 2024

Mark

Comfortable and in a great location!

Self

8/10

Excellent

01 Jan 2024

Patricia

The rooms are clean and well kept, there is an elevator that is easy to use and the staff cleans the rooms every day. Breakfast is exactly the same every day, but it wasn't terrible and the coffee was good. The Sauna is impossible to use (no dials or buttons in visible areas) and is in a moderately creepy basement and the people at the front desk did not all understand english so it was at times difficult to communicate issues.

Leisure Self

6/10

Pleasant

15 Nov 2023

Verified traveler

The internet wi fi connection was not working well, breakfast was ok but not a lot of choice. Hôtel was clean.
Some noisy works in the morning

Self

10/10

Exceptional

12 Oct 2023

Jacob

Great hotel in The area to be in Stockholm. The staff wa excellent and so helpful with every request I had. The personal sauna and gym was the perfect touch. I would stay here again, 10/10. Thank you!

Leisure Self

10/10

Exceptional

05 Oct 2023

Emily

Really lovely hotel for a short trip to Stockholm. Very convenient location in a walkable City which meant we were able to cram a lot in. Breakfast was nice. Room was comfortable and clean. Would recommend this place to anyone looking for a holiday to Stockholm

Leisure Friends

10/10

Exceptional

02 Oct 2023

Gonzalo

All were perfect

Leisure Family

8/10

Excellent

29 Aug 2023

Tom

Great choice for a solo traveller in a good location which was walkable to the major attractions. Room was very good for a single room with good amenities. Bathroom was a little small especially around the toilet. Very tasty breakfast with good Swedish and international offerings e.g waffles, cinnamon rolls and cold meats.

Leisure Self

10/10

Exceptional

28 Aug 2023

Thomas

Great stay

We love this hotel.

10/10

Exceptional

14 Jun 2023

Wawa

Wonderful hotel! Perfect location in the middle of the town, very clean, quiet, pleasant smiling people, always ready to help. Very good elaborated breakfast. Will come again and send my friends over!

Business Self

10/10

Exceptional

12 Jun 2023

Marc

The breakfast buffet was wonderful, with good hours. Room was comfortable. Sheets were very soft. Good shower pressure. Friendly, helpful staff.

Leisure Self

6/10

Pleasant

04 Oct 2022

Stephanie

The pictures of this property are a lie. The rooms look nothing like it and are pretty dirty. The first room we received had a horrible smell and then had an even worse sewer smell when the water was run. There were damaged ceiling tiles in the bathroom and it had not been cleaned. In the US, this would have been comparable to an old motel that rents by the hour. After sending a message to the hotel staff, they were very nice and changed our room. It was still not great though - comparable to a Motel 6. The amenities vary from room to room. The refrigerator and hair dryer are totally different in each room. There is only a hair and body in one gel in the bathroom so bring your own toiletries. The breakfast is alright. However, you must walk through a hallway that smells like sewage to get there. Didn’t try the gym in the basement as it also had a strong sewage smell. I would have rather camped outside than to have stayed here. The staff is very nice and friendly to English speakers. However, this was truly the worst hotel I’ve ever stayed at. The price is pretty cheap so I guess that’s why. The area around the hotel feels safe, and it is in a convenient location for food, shopping, and transportation.

Leisure Partner

6/10

Pleasant

28 Sep 2022

Verified traveler

Very Basic

Nothing special, everything very basic.
Bathroom was from 1975, unable to attach shower head properly because it was for a different wall mount. They have ironing rooms but the equipment was old and no steam iron. I would at least prefer a proper steam iron if everyone shares.

Business

10/10

Exceptional

09 Mar 2026

Eva

Bra frukost, saknade bara bacon. Bra med butiker mm i närheten. Lagom promenadavstånd till centrum och centralen. Lugnt område.

Friends_and_family Friends

6/10

Pleasant

08 Mar 2026

Stefan

Nära till Tbana

Partner

8/10

Excellent

03 Mar 2026

Erin

Mysigt hotell med nära till allt.

Friends_and_family Friends

10/10

Exceptional

01 Mar 2026

Birgitta

Försöker alltid bo på Crystal när vi är i Stockholm. Bra hotel med utmärkt läge. Nära till det mesta. Bra, fina och rymliga rum. Frukosten är bra. Trevligt bemötande i receptionen och av övrig personal. Fräscht hotel.

Partner

10/10

Exceptional

22 Feb 2026

Susie

underbart rum, trevlig personal

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Susan

Helheten var bra!

Partner

2/10

Poor

16 Feb 2026

Johan

Bilderna är fullständigt orealistiska. Mycket smutsigt och dåligt städat. Bord och stolar på rummet gick inte att använda eftersom bordet höll på att falla isär om man ställde något på det och man blev sjösjuk av att sitta i stolarna.
Fönsterna är bladtunna så det var iskallt på rummet och det gick inte att få upp värmen. Borde kosta hälften så mycket som mest.

Partner

6/10

Pleasant

15 Feb 2026

Bianca

Trevlig receptionist och fräscht rum med trevlig utsikt, dock otrevlig städpersonal och frukosten inte till förväntningar.

Partner

6/10

Pleasant

14 Feb 2026

Dennis

Rummet var rent och ok.
Personalen trevlig.
Frukosten ok.

Friends_and_family Friends

6/10

Pleasant

14 Feb 2026

Linus

Rummet var kallt med tydligt drag från fönstren. Sängen var hård. Frukosten ganska basic. Läget toppen!

8/10

Excellent

10 Feb 2026

Lars

Friends_and_family Family

4/10

Poor

09 Feb 2026

Ida

Dårligt bad med ødelagt termostat og oversvømmet gulv. Ikke særligt imødekommende personale i receptionen. Gammel indretning. Dårlig morgenmad i asiatisk restaurant.

Business

10/10

Exceptional

09 Feb 2026

Dody

Strålende! God service og veldig koselig.
Anbefales virkelig!

6/10

Pleasant

09 Feb 2026

Nina

Saknade bra arbetsbelysning och det var väldigt kallt på badrumsgolvet.Vi toabesök nattetid skulle det vara fine med dimbelysning

Partner

6/10

Pleasant

08 Feb 2026

Anna

Det väldigt kallt på rummet

Partner

4/10

Poor

08 Feb 2026

Lena

Hårda sängar, billigt toalettpapper. En del störa

Friends_and_family Family

6/10

Pleasant

07 Feb 2026

Mohammad

One of rooms was damn cold

2/10

Poor

07 Feb 2026

Vanja

Dålig städning av rummen, vid incheckning av mitt rum fanns det avföring kvar på toasittsen efter tidigare gäst... under all kritik

6/10

Pleasant

01 Feb 2026

Tomas

Luktade avlopp i badrummet. Frukosten kunde vara bättre inte mycket att välja på. Men personalen var trevliga

Self

6/10

Pleasant

30 Jan 2026

Lars

Rummet. Var helt ok lite dåligt städat men annars fint
Personalen var trevligt

Business

10/10

Exceptional

30 Jan 2026

Ingemar

Stort och runt rum med fin utsikt.

Partner

8/10

Excellent

25 Jan 2026

Jeanette

Rena rum bra frukost och läget är bra

Partner

8/10

Excellent

25 Jan 2026

Jan-Erik

Lite väl små badrum, satt med knäna hårt trycka mot duschkabinen om man var vig nog att kunna sätta sig på toaletten mellan väggen och duschen. Pappers hållaren inknä direkt liksom. Bra rum och mysigt bra hotell med badrummet var på tok feldesignat.

6/10

Pleasant

22 Jan 2026

Hans Mikael

Väldigt dåliga sängar, rent och snyggt. OK frukost. Bra läge

Partner

8/10

Excellent

21 Jan 2026

Micael

Sängens huvudända ej placerad vid en vägg, obekvämt. Kallt på hallgolvet, kanske en matta där.

Business

6/10

Pleasant

21 Jan 2026

Kjell-Åke

Business

8/10

Excellent

20 Jan 2026

kristoffer

Friends_and_family Family

8/10

Excellent

20 Jan 2026

Gunilla

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Elif

Väldigt fin och rent var det,

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Kenneth

Bra

Friends_and_family Friends

6/10

Pleasant

09 Jan 2026

Matilda

Bra frukost. Väldigt bra läge i Östermalm. Okej rum för priset.

Partner

10/10

Exceptional

08 Jan 2026

Julian

Sehr gute Lage, Hotel macht einiger her

10/10

Exceptional

05 Jan 2026

Elias

Rent o prydligt. Vänlig personal. God frukost.

Self

6/10

Pleasant

05 Jan 2026

Malin

Rummet var ok efter ett julbord med jobbet. Litet och trångt.

10/10

Exceptional

02 Jan 2026

Britt

Allt jättebra, trevlig personal men det här med glasväggar in till toaletten har jag väldigt svårt för tyvärr.

10/10

Exceptional

25 Dec 2025

Heo

많이 좁았으나 깔끔하고 조용했어요

10/10

Exceptional

18 Dec 2025

Francesco

Mi é piaciuto tutto!

6/10

Pleasant

15 Dec 2025

Lars

Luktade inte gott på rummet, duschen felplacerad så vattnet hamnar på golvet, obefintlig fläkt - ångan blir kvar, tv:n felplacerad - går inte att titta på från sittmöblerna, frukosten saknar glutenfria brödalternativ.

Partner

10/10

Exceptional

15 Dec 2025

Margit

Siisti huone, ystävällinen palvelu. Vanha persoonallinen rakennus.

Friends_and_family Friends

8/10

Excellent

08 Dec 2025

Ken

Super personale, okay morgen buffet, men megen slidte værelser

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Peter

Vore trevligt att förbättra frukosten en aning.

Partner

10/10

Exceptional

05 Dec 2025

Maria Rhod

Godt hotel med god beliggenhed så det er nemt at komme rundt i byen.

Friends_and_family Family

4/10

Poor

30 Nov 2025

Annelie

Frukostmatsalen var alldeles för trång, för mycket ljud och intryck. Det var starkt ljus, och inga lugna hörn med \"mysbelysning\". Jag har ADHD och klarade därför in att sitta i restaurangen. Frukosten var av låg kvalitet i förhållande till priset, kändes \"billig\".

Friends_and_family Friends

6/10

Pleasant

26 Nov 2025

Marcus

Fräscha rum men tyvärr i källaren utan fönster och med hög ljudnivå på ventilationen och otroligt varmt på rummet utan möjlighet att sänka värmen eller vädra. Uppmätte 24 grader i rummet…kanske skönt för vissa men jag kan inte sova i det.
Frukosten var av den enklare sorten men mycket halvfabrikat.

Business

6/10

Pleasant

23 Nov 2025

Tina

Lite torrt bröd saknade bacon annars va de ok men inget mer

Partner

6/10

Pleasant

23 Nov 2025

Marie

Personalen i receptionen väldigt trevlig.
Sängen var inte bra. Nerlegad.

Partner

10/10

Exceptional

21 Nov 2025

Arnstein

All good!

6/10

Pleasant

20 Nov 2025

Annette

Renovera badrummet!
Rutten dörrpost sort hål nertill
Svartmögel i duschen
Löst dörrhandtag

Friends_and_family Friends

6/10

Pleasant

19 Nov 2025

Bjørn

Kaldt på rommet, hard seng

Business

6/10

Pleasant

19 Nov 2025

Jenny

Bra hotell med okej rum. Hårda sängar vilket jag tycker om men kanske inte för alla . Kudden lämnade lite mer att önska. Frukosten var okej men inte mer. Läget på hotellet är toppen och nära till det mesta.

Partner

10/10

Exceptional

16 Nov 2025

Bjørn

Utmerket beliggenhet og service.

Partner

10/10

Exceptional

16 Nov 2025

Arne

Allt har varit utmärkt ra.

Business Partner

6/10

Pleasant

16 Nov 2025

Lukas

Rummen behöver renoveras. Är 80-tal. Frukosten ligger inne i den asiatiska restaurangen och var ingen höjdare

8/10

Excellent

13 Nov 2025

Björn

Besökte staden för nöje. Bra utbud. Inte svårt att ta sig till hotellet. Var på en 7/11 butik i närheten men där var det dålig service.

Self

8/10

Excellent

12 Nov 2025

Jyrki

Sviitti oli tilava, mutta turhan tyhjä

6/10

Pleasant

09 Nov 2025

Helena

Mycket trångt i den lilla frukostmatsalen som doftade flottig mat. Litet utbud. Inte så god mat

Partner

8/10

Excellent

08 Nov 2025

Johan

Fint gammalt hotell som dock behöver en renovering.

Friends_and_family Family

6/10

Pleasant

07 Nov 2025

Jeanette

Hade förväntat mig mer av frukosten. Lyhört från gatan.

Friends_and_family Friends

6/10

Pleasant

05 Nov 2025

Micael

Ok val om du vill ha ett centralt billigt boende för en natt. Ok tyst och rent rum med skön säng (bodde i källarplan). Trevlig personal. Frukosten är inte bra, torrt bröd och litet utbud med låg kvalitet. Lätt avloppslukt i korridorerna.

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Tekaligne

Stämmer

Self

10/10

Exceptional

04 Nov 2025

Lars

Mycket bra!

Business

6/10

Pleasant

01 Nov 2025

Tomas

Hyrde en juniorsvit. Mycket bra utrymme men överlag sunkig känsla pga gammal heltäckningsmatta, tråkiga färger på gardiner, luktade gammalt, liten soffa istället för en mysig sittgrupp. Inga lampor dimbara, både toalett och duschutrymme var kalla. Gamla fönster som inte var ljuddämpande alls så högt ljud från gatan som är vältrafikerad och flera barer i närheten.
Läget väldigt bra och nära till Stureplan.

Partner