Eden Rock Resort

Italy , Florence
FIRENZE, Via Clemente Biondetti, 7
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50 reviews shown

10/10

Exceptional

18 Jul 2025

Vladimir

Awesome panoramic views

Leisure Family

10/10

Exceptional

05 Jun 2025

Jonathan

Eden Rock was the perfect oasis in Florence. Small with a very attentive staff, excellent food, and a pool worth spending hours at. The views are outstanding from the hills above Florence. Our room had its own terrace and we spent a lot of time there. One reminder is that it is away from the city center and it takes some planning to get there, however the staff is there to help.

10/10

Exceptional

21 Apr 2025

Gurveer

I had the most wonderful stay at Eden Rock Resort in Florence! From the moment I arrived, I was struck by how quiet and peaceful the surroundings were. The serene atmosphere made it feel like a true escape from the bustle of everyday life.

The staff were incredibly welcoming and attentive throughout my stay. A special thank you to Sylvia, who went above and beyond to make sure everything was perfect. Her warm hospitality and helpful recommendations really made our experience unforgettable, especially as we were travelling with a 1yr old.

The combination of tranquil surroundings and exceptional service made this one of the most enjoyable stays I've had in Italy!

Leisure Family_with_children

10/10

Exceptional

04 Oct 2024

Kimberly

We arrived late {1030pm} with only one night stay due to airline cancellations, but Sylvia at the front desk was more than willing to help us in any way possible.
Room is huge & modern, incredibly view.
Breakfast :delightful staff, many options, incredible coffee!
Clash check out with a nice man who helped us out with our luggage on a rainy day!

Leisure Friends

10/10

Exceptional

16 Jun 2024

Karla

The hotel was amazing and staff excellent. Everything was 5 ⭐️

Leisure Family

10/10

Exceptional

09 Apr 2024

Nancy

All of the staff at Eden Rock Resort are fantastic! Such a special place. The staff was helpful at all times and always went above and beyond. Truly, they were amazing!

Leisure Partner

10/10

Exceptional

20 Aug 2023

James

Very relaxing stay and fantastic views of the mountains. Close enough to the city but also far enough to escape the hustle

Leisure Partner

10/10

Exceptional

31 Jul 2023

Nancy

We loved it here. Our rooms were beautiful and we enjoyed using the pool. It was easy to catch a bus into Florence and the managers were really helpful with all of our questions. Finally, we loved the breakfast each morning, and we enjoyed a nice dinner poolside our first night.

Leisure Family

10/10

Exceptional

16 Jul 2023

Joseph

Great clean safe accommodations with stunning views of Florence. The pool was great for the kids and the onsite restaurant and staff were amazing.

Leisure Family

4/10

Poor

13 Apr 2023

VALERIA

Unfortunately it is very difficult to find the property, we spent 90 minutes driving around. When we finally got there we encountered zero empathy for the pain to reach them, the room didn't have the specifications required (separate beds) and we didn't feel welcomed. We decided not to stay and left.

Leisure Friends

10/10

Exceptional

10 Oct 2022

Jason

This property was stunning. Amazing views of Florence and beautiful property. Out of the busy city and only a few minutes in to town. The staff were very friendly and helpful.

Leisure Partner

10/10

Exceptional

23 Sep 2022

ILAN

100/100

Danielle, lucila, franchesca and all the stuff were absolutely magnificent, helpfull and took care of everything. Breakfast is super, the resturant was great! And the best is the view, maybe the greatest view in firenze.
Thank you, i will defenitly come back

Partner

10/10

Exceptional

14 Sep 2021

Tim

Lovely place to stay near Florence

Very nice place. Booked because of the positive reviews and the place did not disappoint! Lovely setting on the hillside, build mostly in natural stone.
Nice setting by the pool for breakfast / restaurant.
Spacious room (suite) with great views. Very friendly staff and atmosphere! Would certainly come again!

Friends_and_family Family

10/10

Exceptional

09 Jun 2021

Verified traveler

Great staff and cool rock facade

Leisure Family

10/10

Exceptional

26 Oct 2019

Brenda

Anniversary trip

We loved everything about our stay. Our only regret is we wished we were able to stay longer. Beautiful hotel, very professional and accommodating staff. Amazing views of Florence from the rooms. The restaurant is fantastic!

Partner

10/10

Exceptional

12 Oct 2019

Felecia

AMAZING!!! 5 Stars!!!!!

This was the most amazing experience!! From the moment we arrived in the evening and we met Irene our host to the very end. The property is simply a dream. From the view at the top of the mountainside, from your room, by the pool. If you are looking for an intimate hotel setting with personalized service where you can relax and feel at home on vacation. This is the place for you. The staff is truly amazing. They can’t do enough for you. The breakfast is so good, the young woman making the breakfast is so sweet. She does everything to make your morning delightful. My husband and I are already planning our trip back to the Eden Rock Resoer!

Partner

10/10

Exceptional

16 Sep 2019

Amanda

Excellent

The moment we entered the garage and was met by an employee we knew this hotel was going to be excellent. We were shown around the hotel by the employee and she booked us in no trouble. We got to our room and was advised we could use a Samsung smart phone to use as a guide around Florence and provide information on the hotel. Amazing service. The junior suite was gorgeous. It had its own coffee machine in the kitchenette. The lounge/dining area was spacious with a leather sofa and dining table. A DVD player and sky TV. The bathroom was spacious as was the bedroom. We had dinner and breakfast at the hotel and it was excellent and good value for money. I would certainly come here again and highly recommend.

Partner

10/10

Exceptional

09 Sep 2019

Sean

Highly recommended!

The resort is in a wonderful location. The staff was very friendly and helpful. Everything about the stay was perfect. We only stayed one night, I wish We would of stayed here during the first half of our trip vs in central Florence. I can’t recommend this resort enough.

P.S. - They had the most comfortable beds we slept in during our 8 day stay in Italy.

Partner

10/10

Exceptional

08 Jul 2019

Verified traveler

We were a family of 4 and stayed at this wonderful hotel for 3 nights! We travel often as a family and for business (traveled to Italy about 20 previous times) and this hotel stands out as one of the most comfortable, well appointed, and well situated for easy access to the the center of Florence. But the most wonderful part of our stay was the staff!! Walter, Daniele and the wait staff in the breakfast room and restaurant were simply the nicest, most helpful, accommodating and appreciative staff we have ever met!! We were given great tips for seeing the sights that we were never made aware of the three previous times we have traveled to Florence, as well as rides to the bus daily!! This is a must stay!! We will return undoubtedly!

Leisure Family

10/10

Exceptional

26 May 2019

KsP

Everything was superb. Receptionist Walter and yhe other lady was very nice and room were great. 20min bus ride to Florence was easy.

Leisure Family

10/10

Exceptional

30 Oct 2018

Istvan

Excellent quality, great views. Lovely friendly and helpful staff. A real villa in the mountain side.

10/10

Exceptional

24 Sep 2018

Verified traveler

Resort rooms have a beautiful outlook over the Tuscany countryside and view of Florence, including the famous dome. We received a free upgrade, and the staff graciously drove us to a nearby bus stop after our checkout. Amazing beds and delicious breakfast!

10/10

Exceptional

28 Jul 2018

Bern

Just an WONDERFUL PLACE and the staff was INCREDIBLE especially Danielle - Walter and Dario they were exceptional and went above and beyond our expectations - we loved the spacious room - the pool and the location - just a 1.5 Euro bus ticket into town - WE WILL be back and already miss being there!

10/10

Exceptional

23 Jul 2018

Erica

THE BEST!

It was the most beautiful, hospitable hotel ever!!!!!

Partner

10/10

Exceptional

04 May 2018

aruna

Beautiful!

We loved our stay at Eden rock. The staff are very friendly and helpful. Location is beautiful.
Would definitely come back.

10/10

Exceptional

08 Apr 2018

Verified traveler

Excellent vacation

Excellent vacation. Nice stuff and good location.

10/10

Exceptional

29 Oct 2017

Dee

Wonderful hotel. The staff know their city well and go out of their way to make your stay memorable

10/10

Exceptional

22 Sep 2017

Lennis

The best meet and greet we have ever arrived to.

Upon arriving at Eden Rock, at approximately 9:30pm, we were greeted at the parking garage. The bags were immediately taken to our room while we checked in. The kitchen was closing at 10pm and they ensured that we had dinner available no matter the time.
The staff treated up like royalty from the time we arrived until we checked out.
I would highly recommend this hotel. The view, the accommodations and especially the staff will make you glad you chose Eden Rock Resort.

10/10

Exceptional

24 Jun 2017

Sarah

Amazing. If you're going to Florence, stay here!

This was by far our favourite hotel to date. We loved our stay here and the food and service were outstanding. If we ever take another trip to Florence, we will without a doubt be booking here.

Firstly we were upgraded from a junior suite to a deluxe suite upon arrival. The room was spacious, comfortable, clean and had spectacular views. I got the impression though that no room/suite would disappoint!

The staff were extremely helpful and nothing seemed to be too much. The staff are on hand to give lifts to the bus stop at the drop of a hat. Make sure you take them up on the offer as the roads are treacherous to walk down (it's about 800m to the bus stop into Florence but the bus back stops right outside the hotel).

We had our first evening meal at the hotel and were so impressed with the food and the service that we had our second and last evening meal here too. I highly recommend the selection of Tuscan meats platter as a starter to share. They also bring you a basket of fresh breads along with a local delicacy as an appetiser for free, the first night this was soaked breadcrumbs with vegetables and the second night was a garlic and parsley butter bread bites. The service was attentive and the staff shared details of the local delicacies etc.

The pool is small but plenty big enough for the resort as there aren't many people around during the day to use it. The backdrop is outstanding and the stone walls of the hotel/hill side are impressive.

10/10

Exceptional

06 Apr 2017

Betsy

Wonderful!

It was a wonderful trip overall. We stayed in a two bedroom suite and it was perfect for our family of 4 adults. The view from room and resort is outstanding! Breakfast very good.

Family

10/10

Exceptional

30 Sep 2016

Tibor

One of the best places we stayed.

We really enjoyed our stay , everyone was very friendly and helpful. Great resort to relax, not to far from the city.

Family

6/10

Pleasant

27 Sep 2016

Verified traveler

Dissappointed

I arrived the first night, and the TV doesn't work, I pay over $400 a night and can't even watch TV, then take a shower, the handle falls on my foot, and the bidet was leaking water. If the hotel understands service, they would of at least came up to room to try to fix it, it wasn't fixed till the following afternoon. If you are a hotel and your client TV is not working and they are paying $400 a night, let me give you a hint, get them another TV or another room. This is not good service that I had to wait till following evening for my issues to be fixed, and the hotel could of also at least compensate something because of the issues, absolutely nothing! Sad Service

Partner

6/10

Pleasant

19 Jul 2016

Harry

Nice hotel but out of town

Nice room, spacious but considering it was a suite no balcony. Shower was poor. Staff very friendly and helpful but were over whelmed in the restaurant. After waiting over 100 mins for dinner gave up and went to bed.

10/10

Exceptional

01 Jul 2016

Verified traveler

Great hotel with wonderfully helpful staff

It's a shame you have to pay for parking as there is ample space and for an out of town location i wouldn't have expected to pay so much.

10/10

Exceptional

11 Jun 2016

Scott

Views, Amazing Staff, Pool, Perfect A/C, Spacious

The hotel is only a few minutes outside of Florence, and the rooms have a nice view of the valley and the city. The staff...is...AMAZING. For such a small boutique property you could forgive them if they were understaffed or overwhelmed, but they are very well staffed and have a fantastic attitude in serving their guests. 5 Stars there! The rooms are modern, spacious (wow, in Europe, elbow room?) and the air conditioning worked perfectly and quietly. Dinner was also absolutely amazing, made in their small outdoor kitchen just for guests only. We will absolutely be back!

Partner

8/10

Excellent

10 Apr 2016

Verified traveler

Excellent hotel in Florence ..

Excellent hotel. Expedia should take out Air Conditioning for the room amenities as we found out the hard way (in Padova) that Italian law stipulates that A/C cannot be turned on until May or late April. We did select this hotel based on the A/c working. Expedia please reword your advertisement saying - seasonal A/C as you are miss selling the hotel.

Apart from the A/C everything was fine. The guy in reception, Alessandro, the lady who was there in the Antares during breakfast and the gardener were extremely helpful and polite. We didn't meet anyone else. Breakfast and dinner were good.

Pool is not heated. The location is one of the best we have stayed. Car parking is very good (chargeable). This has beautiful views over Florence.

10/10

Exceptional

22 Sep 2015

Cat

Perfect

Great location just outside the city with beautiful views. Staff was fantastic. Easy bus trip into Florence. I would stay here again and couldn't recommend it more highly.

10/10

Exceptional

06 Aug 2015

Nora

Gorgeous!

We loved our short stay here - the hotel is totally unique and staff wonderful - we will definitely come back when we save up enough money!!

8/10

Excellent

03 Aug 2015

Charles

Great little place!

They do serve food onsite by their pool and it is really good and fit for foodies. The views are spectacular and staff is friendly and very helpful. They all speak English too.

Family

10/10

Exceptional

06 Jul 2015

Verified traveler

Gorgeous views

Beautiful place. Very unique. Definitely worth staying outside city center for those views! Staff was very nice and accommodating. However it is a small resort so at times there was nobody at the front desk for example. And we had breathtaking views from our balcony, but I think because of the balcony we also had some ants in our room. All in all one of the best hotels I've stayed.

Family

10/10

Exceptional

30 Jun 2015

lorne

The best way to relax in Florence

Was a little concerned staying outside Florence but the 10 minute taxi ride was always worth going to this little paradise. Beautiful setting where you can see Florence from above. Large rooms with great balconies. Staff were the best and always willing to help. Breakfast by the pool is magical. We will go back again an again!

10/10

Exceptional

03 Jun 2015

Verified traveler

We had high expectations and were not disappointed. Staff were fantastic

10/10

Exceptional

02 Jun 2015

carlie

Beautiful hotel with lovely staff!

I could not recommend the hotel enough. The view is amazing, I have never seen anything like it!

The staff were all so friendly and lovely, we felt so welcome and truly enjoyed every minute.

If you have the chance to go, do it! You won't regret it!!!!!

8/10

Excellent

01 Jun 2015

Nice hotel 10-15 min drive from Florence. Beautiful views of Florence from the balcony. Hotel staff very friendly and helpful.
Hotel offered parking facilities, which was important as we toured Tuscany for a couple of days.

10/10

Exceptional

22 May 2015

Verified traveler

Beautiful location with easy access to Florence

Stayed at Eden Rock for four nights in May. I wanted a location outside of the city but still with access to Florence. While the facilities were very good by far the best thing about Eden Rock was the staff. From the reception staff to the waiters, everyone was exceptional. The waiters we're passionate about the local cuisine and wine, providing great recommendations. The reception staff drove guests to the bus stop to Florence. Room was very nice the view from the room and grounds beautiful and the pool area relaxing. The food was regional and excellent. I had intended to eat dinner in Florence most nights but found I much preferred eating by the pool at the hotel. One note is that the hotel is perched on a steep hill on a busy road so if your plan is to go for long walks in the country this likely won't be for you. But for me it was a perfect combination of having easy access to Florence but not staying in Florence

8/10

Excellent

04 Nov 2014

Sara

Eden Rock Resort - Tuscany

Stayed in the panoramic suite of the resort. The suite was large, with a big balcony with views over Florence to die for. Staff was very helpful and polite at all times - specially mentioning Daniele, Alessandro and Walter. The centre of the city was a short hop and skip by car. All in all, a very pleasant stay. I would happily recommend the hotel to family and friends.

Family

10/10

Exceptional

01 Nov 2014

marilyn

Trully Eden

Amazing! Most unique, beautifuly situated hotel, above Florence with a full view of the city
Staff professional and eager with service, superb breaksfast

Family

10/10

Exceptional

24 Oct 2014

Doug

Excellent boutique hotel.

Eden Rock provided an excellent alternative to the crowded \"Old Town\" of Florence. After the hustle and bustle of sightseeing, it was a pleasure to find the serenity of Eden Rock. The restaurant serves only their clients (12 rooms) and amazingly the wines and food were excellent. Danielle, Walter, Alexander and entire staff were extremely helpful. We had an early flight and an onsite staff person helped with our luggage at 4:30 in the morning. Hope to have the opportunity to stay at this hidden gem on our next trip to Italy.

8/10

Excellent

17 Aug 2014

Staff very friendly and accommodating

Enjoyed stay very much.

10/10

Exceptional

04 Aug 2014

Nicole

It's a city hotel, but not as you know it

I stayed with my husband and two children aged 3 and 7 for one night. After staying in two other very traditional styled properties on our 9 day Tuscan holiday, it was wonderful to come to this clean and modern hotel. Our sat nav directed us straight to the hotel, which was only a 10 minute drive from the centre of Florence. The underground parking has CCTV and we were more than happy to pay 15 Euros to park there. We were thrilled to be so close to the centre of Florence, but feel like we were in the hills of Tuscany. The pool is picturesque and great for cooling off in. The food at dinner was great. The breakfast is underwhelming, but it does the job. Having eaten so much the night before in the restaurant, a bowl of cereal was just fine! It feels secluded and exclusive due to the fact there are only 12 suites all of which are nestled into the rock. The staff are lovely, and clearly enjoy working there. If you want the Four Seasons - go there. If you want a quirky retreat, a short drive from the town centre, with warm hospitality - this is it.

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