Name: Hotel Meridiana
Address: Viale Don Giovanni Minzoni, 25, Florencia, 50129, IT

10/10

Exceptional

21 Jun 2026

Geovani

Perfect

Family

4/10

Poor

19 Jun 2026

Roger

Staff smoking in the foyer
Toilet seat hanging off
Need to squeeze behind the sink to get to the toilet
Shower so small you couldn't bend over
Towels were hard and thin
Booked for 3 nights, we left after 1 night
This should be title as a student hostel

Partner

8/10

Excellent

15 Jun 2026

MARY

Room was very clean, would of given 5 stars but was on a busy street & heard traffic all night

Self

10/10

Exceptional

05 Jun 2026

Holly

Loved the 2 day stay here! Roomed with my mother and sister and felt very safe as ladies traveling alone. Staff was so sweet and helpful! Would 10/10 return and stay here if in Florence again - thank you for a great stay!

Family

8/10

Excellent

26 May 2026

Daniel

Very plain rooms, but the view from our top floor balcony was great! Helpful and friendly staff- would stay again

Partner

10/10

Exceptional

10 May 2026

Katarzyna

This hotel was perfect. Super clean, large bathroom, very comfortable bed, close to all the sightseeing and very reasonably priced. Would definitely stay again.

Family

10/10

Exceptional

06 May 2026

Edna

Very friendly staff and a nice hotel.

Friends

8/10

Excellent

19 Apr 2026

Garry

The check-in and staff were great. The room had a refrigerator that didn’t work and the heating/cooling system didn’t work.
The breakfast buffet was very good. Strangely, they gave us a spoon and a knife but never a fork.
The check-out was easy and they called us a cab right away. Bus C1 takes you right downtown to all the sights!

Partner

8/10

Excellent

10 Dec 2025

JacobusEnslin

3 star as expected. Clean, comfortable bed, hot shower. Few noisy late night customers.

Business

8/10

Excellent

17 Nov 2025

Richard

The hotel seems dark and dingy but is clean and the rooms are serviced daily. The front desk staff is friendly and excellent and was able to readily answer all of our questions. The breakfast provided at the hotel is excellent and filling - better than most I have had in Italy. The location is very convenient to public transportation around Florence as well as to and from the airport and central train station (the tram is one block away). There is a convenient supermarket and pharmacy at the corner with an extremely helpful, English speaking staff. (They immediately spoke to me in English when I attempted to converse in Italian.) There is a restaurant next door run by a guy from Naples that was top notch - good food and service.

Partner

6/10

Pleasant

02 Oct 2025

GURUPRASAD

Everything was good but only thing was Wi-Fi was awful..

Business

6/10

Pleasant

17 Sep 2025

Michael

the downstairs and the elevator were not clean, the hallways and stairs were rundown and dirty

8/10

Excellent

29 Aug 2025

Jorge

It was nice, supermarket near, good room amenities. The only thing was that is a little bit far from main attractions but the hotel was nicr

Leisure Partner

10/10

Exceptional

20 Jul 2025

Dmitri

The hotel is a good value. It is clean and well located. The staff was very accommodating and allowed us to check in early. I recommend it.

Leisure Family

10/10

Exceptional

06 Jun 2025

CAMILO

Place is at great location, staff verry helpful and kind.
Thanks Meridiana Hotel for your amazing hospitality.

Self

10/10

Exceptional

15 May 2025

Andrea

A nice hotel. Not much more to say.

10/10

Exceptional

22 Mar 2025

becky

Great location, easy to get around, friendly helpful staff

8/10

Excellent

06 Oct 2024

William

Place was nice. Shower was small, though.

Leisure Self

10/10

Exceptional

16 Sep 2024

Andrea

Muy buena opción relación calidad-precio. Puedes llegar caminando a la zona turística, pero también puedes tomar el transporte público si no quieres caminar. La estación central está cerca y con opciones de transporte.

Self

8/10

Excellent

29 Aug 2024

Sebastien

J'ai bien aimer mon expériences a cette hotel. Le centre ville est a 20 minutes à pied et il y a de bon restaurants au alentour aisin qu'un marché a 3 minutes de la.

Leisure Self

10/10

Exceptional

22 Jul 2024

Maria

The area was accessible. Staff were very courteous. Breakfast was really good!

Leisure

8/10

Excellent

17 Jul 2024

Carmen

The location was convenient.

Leisure Family

6/10

Pleasant

15 Jul 2024

Amr

Bad smell from the bathroom when you enter the room

Leisure Family

8/10

Excellent

07 Jul 2024

Byron

Almost a 4 star ,keep up the work and it will be.

Was really fair, moderate in comfort .

Friends_and_family Family

4/10

Poor

05 Jul 2024

Amro

Poor quality hotel.

Business Self

10/10

Exceptional

24 Jun 2024

coco

wonderful staff, very clean, easy to get around. 10/10!

Leisure

10/10

Exceptional

24 May 2024

Nicole

Wonderful staff, can help you with anything you need.

Leisure Partner

8/10

Excellent

31 Mar 2024

Barry

Good hotel with a few issues

Excellent service and nice people. Good location. Room was small but comfortable. I hate shower curtains! Could be updated. Horrible internet service. Slow and unreliable.

Partner

8/10

Excellent

17 Aug 2023

Audrey

Good staff and service.

Leisure Partner

6/10

Pleasant

12 Aug 2023

Elena

The hotel is old, needs upgrading, the AC is loud, but is very reasonable priced, has a refrigerator in the room, gated parking in the back, is outside the ZTL zone but close to the center (20 min walk).

Leisure Family

10/10

Exceptional

06 Jul 2023

Daniel

Amazing QPR!!

4/10

Poor

11 Apr 2023

Anne M

Nice hotel but disappointing stay

Nice hotel further from the centre than we expected. Used taxis as it was too far for my disabled husband to walk. Made it really expensive. Tried their bus direction which were poor and confusing.Room was okay but very cold. Couldn’t sleep because there was only a sheet and one blanket on the bed. Receptionist came to look at hearing but didn’t do anything. Advertised as having a restaurant but they don’t.

Partner

8/10

Excellent

21 Oct 2019

Verified traveler

Is a really good spot , near to the center, and buses stop. There´s not a lot of options of food near, so, i recomend to eat something before to arrive in night.
The size of the room is ok, but the shower is tinny... you can have a good breakfast

Leisure Family

8/10

Excellent

19 Oct 2019

Verified traveler

Just a few niggles

Toilet was a squeeze, WiFi patchy and no English on tv

Partner

8/10

Excellent

13 Oct 2019

LorenzoCain

Standard hotel rooms. Clean. Decent for space. Staff were nice. We lucked out and found free parking in front of the building on the street for the car, but they do have a private gated lot behind the building if needed which can be accessed easily. Outside the ztl and easy to find. Good walking distance to the centre of the city. Plenty of shops and restaurants nearby.

Leisure Partner

10/10

Exceptional

07 Oct 2019

Antonio

A. Little further from central location, but overall good experience

Family

8/10

Excellent

01 Oct 2019

sharon

Great value, clean and friendly hotel on the edge

The Hotel Meridiana is clean and has comfortable beds. The staff were friendly and helpful, particularly at breakfast. The furnishings and bathroom were a little tired, but clean. And the Hotel is in a pleasant part of Florence about 25 mins walk from the centre or a 5 mins bus ride.
All in all a great little place for those on a budget.

Friends

10/10

Exceptional

29 Sep 2019

Catherine

The hotel was small but centrally situated. There was a bus stop within walking distance and you can purchase bus tickets in the hotel. The staff were very courteous and very friendly.

Our room included buffet breakfast. The various items were delicious.

I would recommend this hotel and I would definitely stay there again.

Leisure Family

10/10

Exceptional

27 Sep 2019

Anonymous

the location of this property is excellent, there is a bus stop less than two minutes away and it takes around 15 minutes of walking to the city center. The room is a little outdated but it is very clean, the staff are super friendly and each room is provided with a map that includes Florence’s best attractions and where you can book them. Only downside was that the walls are too thin and we had extremely noisy people in the room next door. Oh and the breakfast buffet was not good, limited.

Leisure Family

10/10

Exceptional

15 Sep 2019

Verified traveler

Very good location; close to the supermarket. Friendly staff always helpful with a smile on their face. Good breakfast buffet... Room tidiness and cleanliness on point, new sheets and towels everyday. I really enjoyed my stay!

Business_and_leisure Self

10/10

Exceptional

11 Sep 2019

Sharon

Great location not too far to walk to the centre. Staff were very helpful and accommodating. Pillows and mattresses were a bit hard but overall a good stay.

Family

8/10

Excellent

24 Aug 2019

David

Location (close to attractions and bus services), staff, free generous breakfast and affordable cost

Leisure Family

10/10

Exceptional

22 Aug 2019

sergio

good location, good breakfast included, very close to main plaza in Florence.

Leisure Friends

6/10

Pleasant

22 Jul 2019

Verified traveler

Poor wifi, basic breakfast selection, rooms could be cleaner(bathroom shower, fridge).

Leisure Family

8/10

Excellent

21 Jul 2019

Ron

Good friendly service, clean & great breakfast. We walked from the train station 25min walk.

Leisure Family

10/10

Exceptional

01 Jul 2019

Verified traveler

The staff was helpful and was very kind. Helped find taxis and plan our daily trips. Very organized and neat. Breakfast was great, check in was easy. 15 minutes or so from the main attractions.

Leisure Family_with_children

10/10

Exceptional

21 Jun 2019

Verified traveler

Loved the hotel and staff. Great location and value!

Leisure Family

10/10

Exceptional

31 May 2019

Chay huang sharon

Very nice stay

A nice place to stay. Easy to take bus to places of interest. Staff are kind and helpful.

Partner

8/10

Excellent

24 May 2019

Laura

Our stay at Hotel Meridiana was very quaint and made our stay in Florence quite enjoyable. The rooms are simple, but clean. Bus stops are close by, and near a few restaurants. Perseus is a restaurant within walking distance that we definitely recommend! Get steak.
The reception at the hotel is incredible. They greeted us every time we left and returned. They also answered any questions we had about directions and we were able to purchase bus tickets from them instead of having to go to a tobacco store! Overall a simple hotel, but the customer service makes it worth it.

Partner

6/10

Pleasant

28 Apr 2019

Verified traveler

Don’t let your window open at night it flying bugs keep biting us and the bed has bug bite

Partner

8/10

Excellent

24 Apr 2019

Sean

Stay in Florence

Stop over in Florence, hotel ok, good location.

Partner

8/10

Excellent

20 Apr 2019

Verified traveler

They allowed us to check in earlier. It was a bit pricey for what they offer

Leisure Partner

8/10

Excellent

09 Feb 2019

Verified traveler

Friendly and helpful staff answered all our questions

Leisure Friends

6/10

Pleasant

31 Dec 2018

Harry

4 beds in a 2 room space was not comfortable.

Family

6/10

Pleasant

12 Sep 2018

Verified traveler

Decent hotel

Pros - comfortable beds, clean room, nice staff, several free parking spots in front of the hotel, good value for money, breakfast was OK
Cons - rooms overlooking the street are very noisy, AC was noisy too

Friends

8/10

Excellent

11 Sep 2018

Sam

Rooms were decent size with a balcony overlooking the street. Bed a little bit uncomfortable but not terrible. Location is a little out of the centre but we walked comfortably and also used the bus to get to and from the main train station. Nice Buffet breakfast each morning, small fridge in room. Very good supermarket nearby and some popular bar/restaurants. Area felt pretty safe at night.

6/10

Pleasant

16 Jun 2018

Verified traveler

Like your typical 3 star hotel, adequate to just spend the night really, maybe the room i got was not as great but the sink had cracks (broken) the room had a distinctive smell like old but the room was clean though. The bed was a double twin and one side was firm the other one was too over used you would sink down on the bed. Also, as i was in the room twice the cleaning ladies walked in the room, they knocked, i responded and they still went in while i was in the room, i think the hotel should have signs of do not disturb or do not clean yet because as far as i know i could had been naked and they would had walked in on me....i did like their continental breakfast and little outside entrance.

8/10

Excellent

31 May 2018

CarrieAnne

Nice hotel within walking distance of city centre

Nice little hotel. Nothing fancy but clean and welcoming. You can walk into the centre of the city in 25 minutes which was very nice.

6/10

Pleasant

22 May 2018

Alex

old and far but good value for money

a smal and an old room. far from the central area.
but good value for money

Partner

8/10

Excellent

02 Apr 2018

Verified traveler

nice hotel and staff but very small room

Family

8/10

Excellent

10 Oct 2017

Amanda

No heat in the room

It’s quite cold at night and couldn’t sleep well

Partner

8/10

Excellent

17 Sep 2017

Susan

Great neighborhood within walking distance of a bus stop. Excellent coffee bar and restaurant with fantastic steaks across the street.

Family

8/10

Excellent

13 Sep 2017

edwin

Nice staff, accomodating and helpful. nice location. Cozy room

10/10

Exceptional

25 Aug 2017

Hanna

Great location just out of the hustle and bustle

Great clean room. Good vibe. Friendly staff. Location is perfect, 15min walk from the train station and 10min walk to where all the restaurants are. Only problem was fridge and tv weren't working. We asked for staff to sort it out but nothing happened, however this wasn't a big issue to us.
Overall we had a great experience!

6/10

Pleasant

24 Jul 2017

Erin

Could use updating

The staff is very friendly. The location is decent. But the hotel needs updating. It's not modern. Rooms are very small. Beds are semi comfortable. They do clean the rooms pretty good every morning. But there are still bugs in the rooms. We had ants on the table and bugs along with hair in the bed. Breakfast is decent in the mornings.

6/10

Pleasant

08 Feb 2017

kathryn

misrepresentation

This was listed as an airport hotel with free shuttle. Neither of these things were true. I had to be at the airport at 4:30 am so wanted to be close by. I had to get up earlier and spend 30 euro on a cab.

8/10

Excellent

26 Oct 2016

Satish

Avg Hotel

The location is a little away from the city center. It is about 25 mins walk to Duomo. Breakfast has a good spread. The hotel seems kind of old. Our room had basic amenities. Wifi was a constant issue - we were not able to get a connection on either of our phones.

Partner

10/10

Exceptional

28 Sep 2016

John

Nice hotel, good location

Very pleased with the experience of using this hotel, which I will definitely use again and recommend to my friends and colleagues.

6/10

Pleasant

18 Sep 2016

Richard

Hotel was reasonably comfortable, plenty of choice for breakfast. Reception sell bus tickets for €1 each. You can catch the C1 bus from just down the road from the hotel which goes all the way to the river.

Partner

6/10

Pleasant

10 Aug 2016

Mo

Friendly and helpful staff

the room we had was built for two people and enough for two., They added two more beds, ad there was hardly any room to place our luggage. Wifi was not working.

6/10

Pleasant

04 Aug 2016

Verified traveler

Good price, but services could be better.

The hotel is situated at a walking distance to the historical centre. The price was not bad. The staff was firendly. The room was not bad either, although it lacked some essential facilities (e.g. safe). Its main problem was the complete lack of sound isolation between the rooms. When our neighbours were talking in their rooms, we could hear them. Doors were slamming until early in the morning. Breakfast was poor.

Partner

10/10

Exceptional

07 Jul 2016

vivi

Great Location and excellent staff

Room side was small but we didn't care if we can sleep at night and had a good service. So nice to have a small refrigeration.

6/10

Pleasant

05 Jun 2016

Verified traveler

Basic & Convenient!!

A very simple basic hotel which is about 20mins walk into the city centre. Taxi fare from Pretola Airport is approx 30 Euros. Breakfast is provided but it's nothing exciting. Shop bought pastries and one type of cereal, toast, coffee and juice. Rooms are quite small - we had a double room but was a very tight squeeze. TV channels all in Italian. WIFI worked ok. Shower very slow. However, if you need somewhere basic, cheap, clean & close to the city centre - this hotel will suit you. We spent our days out exploring and back late at night - so it suited us very well. Hotel staff are very friendly and they helped us sort out our sightseeing experiences.

8/10

Excellent

03 Jun 2016

mohanad

Night in madrid

The first room wad not good at all, i asked the hotel to change it and they did

Partner

8/10

Excellent

27 May 2016

Verified traveler

nice to stay will stay there again

need to take a few bus stop to get to hotel, coz 10 euro for taxi to train station or central tourist area. nice size room and W.C, has air con but seem not working or weak. room is clean and a general supermarket within 5mins walking distance, a few family run iltaian rest for food, really good price.

Partner

6/10

Pleasant

19 Oct 2015

Yurmini

Stay from oct 10- oct 12, 2015

This hotel is located within walking distance to the center (15 min walk appx). There is also a bus stop at the corner to bring you to the train station. Wifi connection was not strong from the rooms or hallway, we had to come to the lobby most of the time. The staff was helpful. Cold breakfast included.

Family

10/10

Exceptional

16 Oct 2015

Ken

Charming hotel with a nice free breakfast.

The Meridiana hotel was a wonderful hotel for my wife and me. Our small room was in the back of the hotel and away from the street so it was very quiet. It looked over a picturesque view of charming older buildings with the Forence hills in the background.
The free breakfast was beautifully served in a large, cheerful, bright room. I looked forward to it each day. It consisted of hot drinks, juice, assorted breads, eggs, a variety of meats, cereals, croissants, fruit, and milk.
The staff were friendly and knowledgeable and very welcoming. All the ones we met spoke excellent English.
The lobby was comfortable, with ample seating and a tv. It had a computer in a small adjoining room. Documents that needed to be printed could easily be arranged on the hotel reception's printer.
The hotel was a ftfteen to twenty minute walk to the edge of most of the historic sights. it would have been nice if it were a little closer for us. Howerver, there is a city bus we used less than five minutes from the hotel that goes to most of the tourist sights and comes every twenty minutes. The cost was only 1.20 Euros. Within 20 minutes it will pass close to the vast majority of tourist places of interests. It also has a stop across from the Santa Maria Novella train station.

The hotel offered free wifi. It worked only some of the time from my room on the fourth floor. However, it worked perfectly in the Lobby.

8/10

Excellent

15 Sep 2015

mohamed

Nice hotel

Friendly 3 stars hotel
Old and maintained properly
Near city center
Bus station infront of hotel friendly reception stuff
No wifi infourth floor

6/10

Pleasant

09 Sep 2015

Roxanne

Lovely to put your head down.

The concierge was very friendly and helpful. The hotel was tidy and in a good location. Main train station 10 minutes away by bus.

Family

8/10

Excellent

03 Dec 2014

Visitor from the USA

Had a great visit staying here!

Wonderful staff at the front desk who were very accommodating and helpful. The room was small but very clean and comfortable. There was a balcony with a beautiful view overlooking the city. There is a great place to eat right down the street from the hotel (Alfredo). The food was better here than what I found in the more touristy sections of the city. It is a comfortable 10 minute walk or so to the city center. I really enjoyed being away from the crowds and in a more residential area of the city.

6/10

Pleasant

17 Sep 2014

Verified traveler

It was okay but not as good as 2007.

I had difficulty travelling alone getting the staff to pay attention to my queries. Also it cost €3 to log on to a computer for 10 minutes.

8/10

Excellent

10 Jul 2014

Thusy Mohan

Alright Hotel

Pretty good hotel for price. Waking distance from various places. Location itself is not too bad --- grocery store, laundry, etc. near by. Room was fairly clean and comfortable. Quality of hotel service was also alright. Overall it's okay for the price, but not the best.

Family

6/10

Pleasant

25 Oct 2013

jem

Nice enough, close enough...

clean enough...unfortunately we had a problem with the shower drain leaking and flooding the floor- but reception were quick to get it rectified and left us a complimentary bottle of wine to apologise.
However if you asked a particular receptionist anything he was most unhelpful. When asked where to eat, he advised one of the most expensive places to eat....when asked about the bus to the airport he said it was not possible only taxi- when we pointed out we knew there was a bus he said it didn't run daily so would be no good! It does in fact run daily every 30 minutes at a fraction of the cost of a taxi, but we had to walk to the tourist information office for details!

10/10

Exceptional

24 Oct 2013

MapMan

Great value and friendly staff

This was our first time to mainland Europe and really had no idea what to expect but this hotel was a nice, cozy experience that made our time in Florence so enjoyable. First off, the staff here was fabulous! We got to the hotel before noon and our room was already ready which was nice to drop our bags off and get cleaned up after traveling 5,000 miles with no sleep. The lady at the front desk gave us a map and clearly marked where the important bus stations and routes were and how to walk to the main historical part of Florence (about 15 minute walk south). The room was a good size for Europe and pricewise was reasonable. The bathroom was a bit small (though larger than ones I've been to in the UK) but clean. TV with local stations in Italian and maybe two in English were included and the tall windows opened to give a nice view of the busy street below (also very sound proof, could barely hear city noise outside with them shut). Breakfast was included and is located on the bottom floor with a nice selection of pastries, fruit, juices, and very friendly staff to make you a coffee. There are a couple restaurants about 5 minutes away and then increasing in frequency as you continue south down Via Cavour towards the Duomo. I felt very safe here and would absolutely come here again whenever I can get back to such an amazing city!

6/10

Pleasant

15 Oct 2013

Lee

A good hotel

This hotel was clean, comfortable and better than just okay. It was slightly out of the centre but I have no complaints at all.

8/10

Excellent

10 Oct 2013

ReneM

Enjoyed being in a residential area with locals

I had been to Florence before, liked it enough to go back. Would not hesitate staying at the hotel again.

6/10

Pleasant

27 Sep 2013

Verified traveler

Bit out of town but reflected in the price

No free wifi was a bit painfully.when we purchased it didn't work
Today wifi should standard capability

8/10

Excellent

06 Aug 2013

Anna

Perfectly good hotel

Perfectly nice room which was about 15 minutes walk from the centre of Florence. I would happily stay there again.

8/10

Excellent

28 Jul 2013

Verified traveler

Good location, friendly & helpful staff, comfy bed

On the whole our stay had been good, but it would be better if the air condition is more efficient & has a kettle facility. The location can be considered good as we were able to walk into Florence city centre, about 20 mins. There is a bus stop near by where you can catch the bus to the railway station. It is a short ride .

6/10

Pleasant

16 Jul 2013

nino

shocking beds

ok place beds were not the best and room small for 4 people

Family

8/10

Excellent

15 Jul 2013

Verified traveler

Nice place for the four of us to stay.

Room worked perfectly for my wive and I and our two almost-adult children. Nice area of Florence just a bit out of center but walkable everywhere. Breakfast was good, ac worked perfectly and there is a great pastry store just down the street. Only rubbing point with my kids was the fact that they were charging a bit heavily for the wi-fi. Highly recommended for its purpose.

Family

8/10

Excellent

06 Jul 2013

ana

exelent

We were happy , the location was very convenient , withing walking distance to restaurants , and shopping, and about 30 minutes walk from popular eras

10/10

Exceptional

20 Feb 2013

Shazza

good for anyone,maybe not children.

At first we felt as though we were away from the action, however short walks or bus rides took us to everywhere we needed to go. (tip, wear comfortable shoes there is plenty to see.) The Hotel was close to public transport and was clean and comfortable. The staff were excellent and extremely helpfull.

2/10

Poor

01 Jan 2013

Verified traveler

Florence stop

Hotel is old, out-dated. Could at least afford to upgrade the mattresses and bedding. Rooms were small. Wi-fi was available but had to be paid for time increments. Misinformation about charges and airport fees. Should consider adding a few dollars to the room to have the convenience of free wi-fi, upgrading the bedding in the rooms, would go along way.

Family

8/10

Excellent

17 Sep 2012

Airline Pilot Dad

Here are the details you won't get elsewhere

Overall, I my 20 year old daughter and I had a good experience at the hotel. I booked the room the morning we arrived - it was the cheapest available online in all of Zurich. The highlight was the morning staff! We arrived at 1000 and our room was not ready yet (their check in policy is I think 14 or 1500). The young lady who spoke perfect English took time to give us detailed recommendations and instructions on places to visit, and stored our bags in the front office while we toured old-town Zurich. I am an airline pilot and I stay in hotels hundreds of times a year. I pay close attention to details. Our room was on the second floor. There is a SMALL elevator, but it delivers you to the base of the six steps up to the room (you must carry your bags up steps, regardless of the elevator). The room itself was small (about 4mx4m). There are no chairs in the room, but instead two stools. There is no closet, but instead large hanging rods with hangars available. The view from the window is of a neighborhood and parking lot. The walls are painted white, but one was a vivid purple. There are overhead lights (not common in American hotels) and wall lamps. There was a large mirror situated next to a small flat screen TV on the wall (the remote did not work (we operated it manually). The twin sized beds utilize a memory foam mattress which both my daughter and I found comfortable. They have a computer in the lobby for internet and free wifi available. There is no air conditioning, but we did not need it in mid-September. The hotel is located in somewhat of a sketchy part of town, but that also lent to lower costs for food. There is a bar around the corner next to the bus stop, and a \"take-away\" fast food place across the street. I expected to find homeless people or grifters in the neighborhood, but there were none. The hotel is located four stops from the main rail station; it's a walk-able distance, but not with baggage. Public transportation in Zurich is amazing, and the hotel is well situated to take advantage of it.

Overall, I would not hesitate to stay there again, but don't expect American resort amenities.

Family

8/10

Excellent

11 Sep 2012

Verified traveler

Super friendly staff

The most friendly staff we have come across at any hotel in the world.
Ideal location.

2/10

Poor

27 Jun 2012

Unsatisfied customer

Dreary dump

The hotel was a run down dump. I was so upset i tried to find another hotel even after being told i would still be charged for 2 nights UNFORTUNATELY every other hotel in Florence was booked due to a fashion week in the city.

Family

4/10

Poor

23 May 2012

Bill Dad

Bedbugs?

One of us was bitten repeatedly by some kind of bugs in the bed.

The double room was small, with a tiny shower stall (typical in Italy).

The hotel is not within easy walking distance of the historic center, although it is a short taxi ride from the train station.

It's close to a good supermarket with a large selection of wines and an interesting delicatessen section for takeout.

Family

2/10

Poor

08 Apr 2012

WorldTravelerComteT

Worst Hotel I have ever stayed at on four continents

I have traveled four continents and stayed in a large array of hotels varying from 3 to 5 star hotels. This is the absolute worst experience I have ever had. The ad said free internet, when we got here they insisted we had to pay illogical amounts for a simple amenity such as access to Wi-Fi. The room and beds were a lot smaller than most, the breakfast was decent but they have something strange going on with the restaurant. I asked in three language about the possibility of dinner in the hotel restaurant and got a very confusing reply about only groups. I also found this location very far from major attractions and usually required a bus. The rooms are extremely noisy and you can hear neighbors, traffic and TVs quite easily. There are no restaurants in the immediate vicinity. I was extremely disappointing with this hotel and I will never stay here again and I highly recommend one fellow traveler to another that you do not either.

8/10

Excellent

27 Mar 2012

Maria and Nancy

Spring Getaway

Wonderful staff, good breakfast, clean bright room. Noisy traffic but great location, right on a bus route and close to train station and historic district. Would definitely choose this hotel again. Great experience, wonderful value. Short taxi ride to airport (only about twenty minutes). Close to great restaurants in a nice neighborhood.

Family