Grand Panama Hotel Firenze

8/10

Excellent

17 Feb 2026

Percy

Buena atención.

2/10

Poor

30 Sep 2025

Christine

The staff were nowhere to be seen at any point during my stay. There was no concierge service, no reception, no one to ask about anything or raise concerns with. If I’d known this I wouldn’t have booked this hotel!
The room was only cleaned once, not daily. The aircon was on full blast with no controls and no way to turn it off and the hair drier didn’t work.

2/10

Poor

07 Sep 2025

Alan

Booked for six nights and only stayed for one. There was no Wi-Fi in the property or air conditioning. There was also a poor level of safety with the main doors being left unlocked all night as well as the safe not working. While in the room there was an overpowering smell of damp and after being moved rooms there was still damp. Both rooms contained damp growing on the interior walls. No staff were present for the majority of the time and when they were present there was nothing they could do. Keys were left in a basket at reception for anyone to be able to access. Paid for breakfast however, there was no facilities available. No refund was giving when requested and one of the other guests had to go purchase food for breakfast. The phone number that was left for emergencies would never get answered meaning if something had happened then no one would have been able to do anything. This hotel was an absolute joke.

Leisure Family

2/10

Poor

24 Jul 2025

Angelika

Don't stsy there!!! This was a horrible stay. We had an international flight and found out that the air conditioner didn't work and we found out the next day from staff that they have not been working for a while. Our room wasn't the only one. I was eaten up by mosquitos becaise we jad to sleep with our windows open. We had no water pressure in the morning and staff helped me to wash out my hair in other areas of the building. Staff at tge front drsk front desk is non existing but there is a phone number in case of an emergency. I called that number during the night and the person told me he would come in 10 min to liik at the air conditioner. When I called back 30 minutes later he said that this is the hotel in Rome. I had to use my xell phone to call be because the phone in our room had no cord tp ne plugged in. Many people left early leaving notes at the front desk that they had no water and aircondirioner. One of the workers quit thay day...said it was a horrible place to work, wasn't getting paid at times. I'm not surprised.

10/10

Exceptional

12 Jul 2025

Frank

Great

Leisure Partner

2/10

Poor

29 Jun 2025

Ruth

This hotel is awful and not as advertised. It does not have:
- Air conditioning
- 24/7 reception
- Bar
- Room service

It also fails to meet the basic requirements of a hotel that shouldn’t need to even be advertised:
- there is no toilet seat on our toilet
- the room is dirty
- some lights don’t work
- power outlets are faulty and coming off the wall, which is not safe
- the safe is not attached to anything so if someone did break in they could just take the whole thing
- furniture is broken in the room
- there is no manager on sight and they don’t answer their phone

Do not stay here!!!

Leisure Partner

4/10

Poor

24 Jun 2025

Maria

The AC definitely was not working. It felt like it was 100 degrees in the room it was suffocating. That in itself made the stay very uncomfortable for us.

Leisure Partner

4/10

Poor

04 Jun 2025

Freddy

I had a very disappointing experience during my stay at this hotel. Their website clearly mentions that the rooms have air conditioning, but when I arrived, there was none. I called the main office to ask about it, and they told me the hotel does not have AC, even though it was 80 degrees outside. I was left miserably hot and uncomfortable the entire time.

On top of that, the room had no fridge, so I could not keep any drinks or food cold. The room itself was small, old, and worn down. It did not match what was advertised online, and I would not stay here again.

Self

10/10

Exceptional

29 Apr 2025

Joseph

Propertys a little far from downtown historic area for walking but was excellent and easy to get cabs or Ubers.

Leisure Family

10/10

Exceptional

23 Apr 2025

Shannon

It’s close to everything , very easy to get around. Staff is super friendly and knowledgeable.

Leisure Family

6/10

Pleasant

10 Mar 2025

Jennifer

Heater sounds like a train. Room was either freezing or super hot

Leisure Partner

2/10

Poor

20 Feb 2025

Verified traveler

Bait-and-switch.

Working to obtain a refund. Our room felt wet and was attached to an outdoor space that was not usable as it was wet and the furniture was not clean. It was so humid we were concerned about mold. The room had wallpaper falling down. The heater was broken, there was barely any light and there was only one power receptacle within the room. The room pics didn’t match the booking and the Receptionist stated that was Hotels.com issue. Felt like a bait-and-switch situation. Opted to go to another hotel. Still trying to get a refund for the room booking and the city tax they collected at check in weeks later.

Partner

2/10

Poor

16 Jan 2025

Nancy

Disgusting Hotel! At this property, we were given a room WITHOUT windows! (Misleading advertising). The toilet was inside the shower. Please read that again, the toilet was inside the shower!!! The room didn't have air conditioning, only heater. The wallpaper was coming off and it had yellow stains. The buttons of the elevator didn't work. So, good luck trying to get in the elevator. The entrance doors from the hotel, had a sign in Italian that read: \"Authentic doors don't work, open with your hands.\" Just pathetic! It's illegal to rent a room without windows; so, I don't understand why this hotel it's here on Expedia. We refuse to spend any time in the room that they gave us. So, we spent about an hour searching for another accomodation in Florence in such a short notice. Hotel Panama refused to refund our money. So, we're now still fighting for it with our credit card company. Don't book in this hotel. It's dilapidated! Shame on Expedia for suggesting this hotel.

Leisure Partner

2/10

Poor

08 Jan 2025

Stephen

They canceled my hotel reservation when I was on a flight from America. They called me but did not leave a voice message after being awake 40 hours they did not even help me find another hotel. Staff was very rude and apologized, but gave me no reason for canceling my reservation after I booked a month ahead of time. I do not recommend this place for anybody they are not reliable avoid at all cost.

Leisure Partner

8/10

Excellent

07 Jan 2025

Paul

Everything was perfect! Just the last day they didn’t had hot water

6/10

Pleasant

01 Nov 2024

Vivan

No shower curtain or door , water spills everywhere

6/10

Pleasant

22 Oct 2024

Joann

Room was very stuffy. Air conditioning not good. Room had mold on wall and in shower.

Partner

6/10

Pleasant

30 Aug 2024

Taj

This hotel is situated walking distance to some of the best spots Florence has to offer. Restaurants are nearby so you don’t have to rely on transportation. The only complaint that I have is that the wi-fi did not work on the upper level. I spoke with front desk and the manager about it and nothing was done about it. I thought a complimentary breakfast would have sufficed to compensate for the inconvenience but there was no remedy or offer to help mediate the issue. Overall, it’s a beautiful room that’s equipped with a bathtub and patio to smoke or catch a tan. Hopefully the wi-fi is better in the coming weeks

Self

4/10

Poor

25 Aug 2024

FRANCIS

Budget hotel, Tv no connection, Wi-Fi not working properly. No hot water early in morning.

6/10

Pleasant

23 Aug 2024

Valeria

The room only had one window on the ceiling and it was super small, no lighting and felt suffocating. The shower and the toilet occupied the same space. So water just fell everywhere. Not really close to any tourist spots. The room was clean enough and the staff was nice but overall not worth it for the price.

Leisure Partner

6/10

Pleasant

22 Aug 2024

Victoria

Walking distance to amenities and attractions!

Leisure Family

2/10

Poor

15 Aug 2024

Sofia

The woman who greeted us upon arrival on the 13th of August in the afternoon around 4pm, was incredibly rude. She was not helpful in the least and gave attitude.

The bedroom provided was not what I paid for or asked for. I had asked for 2 twin beds and we got 1 bed in the worst possible room.

The towels smelled like white vinegar, there was no shower curtain and water would splash everywhere, the room was very badly lit, and to top it all off, we got ants all over our bags because I guess there is an infestation of some sort.

Leisure Family

8/10

Excellent

27 Jul 2024

Carrie

We loved the staff, the morning breakfast and location was walkable to Florence. The few issues we would have appreciated a bit more: it was the hottest week on record and our room was not cool enough after being out all day. The bed was very hard, that made resting in a hotter room after a long day of walking through Italy a challenge too. The shower was tricky to learn because it didn’t have a curtain and we had to try hard not to splash water on the floor. Otherwise- we looked forward to the breakfast and the quaint look of the hotel.

Business_and_leisure Partner

2/10

Poor

03 Jul 2024

Huaimin

This hotel is a fraud. No AC - claiming to fix AC but no one showed up - check all reviews running into this same problem. Lied to Expedia that they fixed AC after we left therefore declined to refund. Actually we went back later to drop the key and knew AC wasn’t fixed at all. The air in the room was extremely stuffy and the window opened to the street, thus unsafe to open at all. Expedia customer service is willing to help, but the situation just got too complicated as the hotel was intentionally exploiting the communication and procedural loopholes.

Leisure

2/10

Poor

25 Jun 2024

Arvind

We booked 2 rooms and one of them had no air conditioning. Then they change our room and again air conditioning was not working. And there was only one person there and said he is not able to do anything. After so much arguments he said he will call electrician . When we asked for refund he said no . We spent whole night without AC . It was terrible.
Next day there was another person on reception and and he said he doesn’t know anything about issue.
Very bad experience.

Leisure Family

6/10

Pleasant

13 May 2024

Joseph

This hotel is in need of a face-lift. The staff is excellent and very helpful.

2/10

Poor

10 May 2024

Anna

Mosquitos, no AC, loud, unbearably stuffy

I very rarely do this, but I would strongly Recommend not booking this hotel for your stay in Florence. We were told after check-in that the AC is off until June (Even though it was on hotels in Florence we stayed in) our room only had One small window in the ceiling And it was the top floor and unbearably stuffy and hot. In order to sleep We had to keep the hallway door open, so there was some form Of current. Since we had to leave the window open all night, it was very loud from the street and we also had a ton of mosquitoes as the hotel is against the river. The tv also didn’t work Neither did the hot water, Both of those Issues were nothing compared to the unbearable heat we endured all night. We Spent a great deal on this hotel Put a huge damper on our trip.

Partner

2/10

Poor

28 Apr 2024

Jeffrey

Way overpriced for what it is

Very overpriced for what it is. Internet doesn’t work well at all. Iron didn’t fit the plugs. Nothing in the room was plugged in. They charged you for extra towels.

Self

2/10

Poor

14 Jan 2024

Krasimir

Awful experience. They canceled the reservation without letting me know

Leisure Partner

2/10

Poor

08 Nov 2023

Tonghai

I never stayed in this Hotel.

6/10

Pleasant

15 Oct 2023

Rolland

Okay stay

People at the desk were very nice and helpful. We stayed in room 204 which was very dated. Peeling wallpaper, water stayed pooled on the floor outside shower. Took us 15 minutes to walk from station. Not many restaurants around. All and all just okay. Clean safe quiet. Bed was not very comfortable.

Partner

8/10

Excellent

11 Oct 2023

Lieu

I stayed for 3 nights at Hotel Panama. It’s just out of the busy centre of Florence but far enough to be away from the noise and hustle and bustle of Florence. It’s a good 15-20min walk from the main train station. There are good bus links nearby but I walked everywhere so that I could see more of Florence. It’s not great for nearby restaurants so I suggest eat in town before heading back to the hotel for bed. Honestly though, if you’re like me and don’t mind a 20min walk to most places, then this hotel is in a good place.
The hotel and room was clean and basic, but honestly it was just a base for me to sleep. If you’re out and about most of the day then it’s perfectly fine. The breakfast was disappointing for selection and very few. And you could homely have 1 coffee. Other then that it was good.

Leisure Self

2/10

Poor

02 Oct 2023

Katherine

Booked a non smoking room but room stank of smoke. Went to the front desk to complain they said about spraying and opening window, which we did. Even after leaving window open all afternoon and evening until we got back did not help the smell. Could not change room, so had to stay in room was given. Would not recommend rooms for staying presentation in reception clean and tidy just did not get what paid for. Very disappointed with service and accommodation will not waste money and stay here again. I am even putting a complaint in with Expedia to get this resolved due to miss selling of room type/condition.

Leisure Friends

10/10

Exceptional

30 Aug 2023

Lee-Ann

The staff were so friendly and helpful, and I had a wonderful stay!

Business Self

10/10

Exceptional

12 Jun 2023

Troy

Great firm bed! Close to things

Business_and_leisure Self

10/10

Exceptional

26 Apr 2023

Jane

Perfect location hust outside the city center.

Leisure Self

10/10

Exceptional

17 Apr 2023

Chris

Quiet, away from the madding crowds.

Leisure Partner

10/10

Exceptional

12 Apr 2023

Keith

Everyone was very helpful and friendly. The premise was beautiful, clean and conveniently located. Highly recommendable.

Leisure Self

10/10

Exceptional

18 Aug 2021

Simona

couples trip

romantic, cute hotel we really enjoyed our stay there!

Partner

8/10

Excellent

31 Dec 2019

Verified traveler

A little gem

The location and service was absolutely wonderful. The only comment about our room was that the air system was a bit noisy so I turned it off and that left the room on the cool side. Breakfast was good and offered alot of choices. Be aware that the adaptor you bring needs to fit 2 or 3 narrow holes, not like Rome which fits the standard 2 hole adaptor.

Friends_and_family Family

6/10

Pleasant

28 Oct 2019

Verified traveler

Good location, friendly staff, clean room. Very basic breakfast, bad shower and noisy street.

Business_and_leisure Self

2/10

Poor

19 Oct 2019

Abdul

I get room just like storage there is no windows the toilet inside the shower room The telephone doesn’t work there is a lot of insects in the room spiders and bugs Photos the Boston in the app it’s big difference between the photos on the real there is no coffee machine no hot water the bill is just like rugs it’s very hot use

Friends_and_family Family

6/10

Pleasant

31 Aug 2019

Donnathan

It was a far walk from everything, especially with luggage. The room was very musty smelling and gave me hives all night.

Leisure Partner

8/10

Excellent

21 Jun 2019

Verified traveler

Room was small as was bathroom and shower, but everything worked including A/C. We enjoyed having breakfast in the courtyard as well as having a beer there late in day. It’s a bit far from restaurants and main attractions, so you don’t really want to be going back and forth to it during the day.

Leisure Partner

10/10

Exceptional

27 Oct 2018

Anna

it was perfect! Thank you Hotel Panama!

10/10

Exceptional

23 Oct 2018

Verified traveler

Nice for price point. Spacious room and bathroom. Just no room separation. Friendly staff. Lady at front very enthusiastic

10/10

Exceptional

12 Oct 2018

Harald

Very nice Hotel - good Location & friendly Staff.
Thanks a lot and best regards from Switzerland, Harald & Kids

6/10

Pleasant

07 Oct 2018

Verified traveler

Probabaly the smallest and most uncomfortable shower you can have

6/10

Pleasant

03 Oct 2018

Yuri

The room was different from what I’ve paid for and half size of what is on Expedia.
Wallpapers on walls really should be changed, power outlets are available for room utilities only. Do you want to charge your phone? Unplug fridge first!
Nice staff, balcony and it was clean though.

6/10

Pleasant

29 Sep 2018

Gerard

3 Starr at besr

Good location, booking in easy and pleasant, we were party of three couples and two of the rooms needed some T L C, paper on wall ripped and makeshift repair done to it, small toilets. thinnest towels I have ever come across hand towels were like pillowcases perhaps Italian way.
Breakfast, myself and my partner went down to breakfast there was only one boiled egg left, when asked could we please have another told all finished assume one egg per guest so someone must have taken two.
On going up for another cup of tea lady pointed to sign saying all second cups of hot drinks must be paid for, ridiculous

8/10

Excellent

20 Sep 2018

Chris

Beds are a little hard. Staff is friendly and helpful. Clean place. Only complaint is the air conditioning. You can’t turn it colder. It’s set at 26 degrees Celsius or so. That’s not cold when it’s hot outside. Felt muggy and humid inside the room. Oh I forgot. Our room had a tub/jacuzzi. The shower head was at waist level. No curtain to keep water from going all over the place. My girlfriend tried to fill tub but brown water came out. So had to take a shower with the flexible house shower that was at wasñist level.

8/10

Excellent

03 Jun 2018

Michael

Typical tourist

6/10

Pleasant

31 Jan 2018

Verified traveler

Soso

Dark and humid and spacious room or small and sunny room with uncomfortably small bathroom space.
Its reception and staffs are so nice.

Partner

8/10

Excellent

04 Jan 2018

Mark

Nice cosy hotel with a good location.

Nice small afordable hotel with a friendly and professional staff. Check in was fast. Room was a bit small but clean and comfy. Location was good, a 10 min walk from the center. And there are bus stops nearby. I recommend it when travelling on a budget.

8/10

Excellent

31 Dec 2017

Mark

Nice small hotel

A nice small hotel in a very calm region that's 10 minutes walking from the main attractions of the city. Room was a bit small but clean and comfortable. Friendly staff. Express check in. Would totally recommend it

10/10

Exceptional

26 Nov 2017

David

Lovely hotel a short distance from city centre

This hotel is about 15 minutes walk to the Duomo. 20 minutes from the airport by taxi or 30 minutes by shuttle, including a short walk. Taxi, better if you have luggage.

All the staff were polite, helpful and friendly I had a room in the house behind the main hotel which was very peaceful and quiet.

The local area is friendly and there is a fair diversity of drinking and eating options.

The cultural options are astounding within 5 minutes walk.

Room spotless and cleaned daily and looked recently decorated.

A really good location and excellent service but check the hotel provided map first 😀

8/10

Excellent

07 Oct 2017

Myo

Room is so clean and staff are very helpful. Every day room service makes perfect clean. I am really happy staying in this hotel. Room is rather small but really value for money. Breakfast is also nice. Hotel is located in very good location so easy access to all public transports. Even if you take taxi it is really easy to direct taxi drive as this hotel is well recognized by local people.

But rooms are not sound proof so if you have noisy neighbors you will be suffering so apart from that everything is nice and cool.

I really recommend value for money hotel Panama.
Thanks

6/10

Pleasant

12 Jul 2017

Darshan

Not the best hotel I ever stayed at.

Not the best hotel I ever stayed at.
1. There is no AC, its only a cooler. I think that was cheating.
2. The shower was a joke. I have attached a picture. I could not move without hitting my leg on the toilet or spread even my elbows without hitting the walls. It was so congested, I could not even take a proper picture for this review. Hope the picture helps other travelers.
3. Breakfast was only continental. No eggs or anything hot. Only one cup of hot beverage is included. If you want another one, you have to pay 1.20 euro per cup.
I go to Italy often and I would not stay at this place again.

Partner

4/10

Poor

13 May 2017

Verified traveler

Renovation required

Panama Hotel needs renovation. I would recommend staff to be more friendly.

8/10

Excellent

01 May 2017

Suzana

Stay in Spring 2017

Stayed for 5 nights in a single room. All the staff were super friendly and helpful and breakfast was tasty and plentiful. Stayed in a single room, but the bed was on the small side - probably wouldn't recommend it for anyone taller than around 5\"5\". The room was spacious with a decent sized bathroom. The shower cubicle was smaller than I was used to but I personally didn't find this a problem. The location was handy and a nice respite from the crowds. A bus stop 2mins walk away takes you to the top of Piazzale Michelangelo, if you're short on time.

10/10

Exceptional

25 Apr 2017

Anne

very nice room, comfortable bed and helpful staff

Partner

8/10

Excellent

17 Mar 2017

Alix

Hotel Panama - a great budget option

Hotel Panama offers basic amenities but I have rated as good because for the price, it was great value. It was very clean and the staff were great. Location was also pretty good - a straight road down to the centre took 15 minutes with a bus stop close by if needed. I had a single room, which was very small but it had everything I needed (including free WiFi, safe, minibar and hairdryer). The bathroom was also very small - essentially a wet room. The shower had no curtain and was next to your toilet so everything got wet when showering but dried off easily enough. If you are planning to be out all day and literally want to come back to the room to sleep, then it is a great option. If you want creature comforts and a room to relax in, then it probably isn't the hotel for you. I went in March, paid a great price for the room (cheaper than B&Bs in Britain) and was close to the city centre. It worked for me but I was realistic about what I would be getting. The staff couldn't have been more helpful, which makes such a difference. All in all, a great option and I would consider staying there again.

8/10

Excellent

20 Feb 2017

Verified traveler

Nice hotel 15 mins walk to the centre and close tr

Nice hotel 15 mins walk to the center and close train station for our trip to pisa. Our room was on the -1 floor opposite where breakfast was served so quite loud in the morning. The toilet that backs on to the room was extremely loud it was like the toilet was in the room.The hotel was nice and staff were extremely helpful to make our stay enjoyable.

8/10

Excellent

16 Jan 2017

Verified traveler

Basic plus

I stayed here for business. A basic yet comfortable room. Well located. Good, helpful staff. It's no frills, but a great find, reasonable value.

10/10

Exceptional

09 Nov 2016

Claudine

Really lovely cosy hotel

Loved our double room and hotel. The breakfast's were lovely too...place was so lovely and quaint. The area was superb, the people and staff amazing. I just love Florence!

8/10

Excellent

26 Sep 2016

Patrick

Okay

Good walk to city center and train station but doable.

Partner

6/10

Pleasant

01 Sep 2016

Laura

Good experience overall. Negatives include: a nasty sewage smell coming from the terrance outside of our room; ants found near our bathtub (but taken care of right away); minimal options for breakfast and you are charged for your coffee at breakfast which was not mentioned until check out. Positives: friendly staff, relatively clean room, umbrella's available and about a 20 minute walk into the main shopping area.

10/10

Exceptional

22 Aug 2016

Verified traveler

Very decent hotel in quiet location.

The hotel is located some 15-20 minutes from the historic city center. It's good for anyone who doesn't plan on staying at the hotel throughout the course of the day. Breakfast was decent, the staff incredibly helpful, and facilities were good.

4/10

Poor

13 Aug 2016

Verified traveler

Wouldn't recommend a stay at Panama

Although the hotel is only a 20-30 minute walk to the main city center I would not recommend a stay here. The bed was the worst bed I have ever slept on in my life. It was so bad, I contemplated sleeping on the floor. The rest of the hotel room was fine, relatively clean and with outdated decorating and fixtures you can expect from a 3 star hotel.

8/10

Excellent

01 Aug 2016

Dominic

Good hotel in Florence

Great hotel with friendly and helpful staff. Hotel is about 20 mins from centre of Florence and main attractions.

Partner

8/10

Excellent

17 Jun 2016

Verified traveler

Nice small hotel, walkable to Florence central

The room was well appointed, had a lovely spacious feel. Let down by shower facilities which leaked water all over the floor with every use. Must be able to resolve this issue?

10/10

Exceptional

03 Jun 2016

Dana

We stayed at Hotel Panama for 1 night while in Florence. Beautiful old hotel within walking distance from activities we were interested in.

Family

6/10

Pleasant

29 May 2016

Verified traveler

One night in Florence

One night at the end of a business trip. The room bedspreads were old and musty smelling of mildew. The furniture was quite old. The shower was makeshift. The staff was friendly and accommodating. The room opened onto a courtyard which was nice. The drapes barely covered the window. The room was large enough was handicap accessible. Overall met the needs within walking distance of many of the city center attractions but not a great value for the price.

6/10

Pleasant

28 May 2016

Ian

No window in my room

Staff very nice, restaurant just fine, but annoying to have no window in my room and was annoying that every time I plugged into the electric extension cord all the lights went out & I had to flick the fuses... After the 1st time of course you keep your cellphone flashlight app handy....

Location also fine - a little outside the busy part of town.

8/10

Excellent

22 May 2016

Doria

The hotel is deserved to recommand

The price is reasonabel and walk to city center around 20miins

10/10

Exceptional

19 May 2016

Robert

Amazing place

Great hotel grreat service expensive parking but ennoyed the stay

Partner

8/10

Excellent

18 May 2016

Ron

Great care from Carlo and the Panama team

Great location, close to Santa Maria Novella Station and all cultural and ecclesiastical attractions. Had a major problem with our car and staff were extremely helpful with sorting out transport to Renault garage, additional accommodation and storage of our luggage whilst repairs were carried out and we continued our trip by train.

Partner

8/10

Excellent

07 May 2016

Pauline

Excellent for seeing Florence

Small hotel safe, clean, friendly and close to the main sightseeing area of Florence.
Breakfast usual continental, lovely coffee and everything fresh, pleasant service.
Easy walk to the Bus and Train Station, but a taxi only cost Euros 7.
Would go again Ideal for single travellers.

2/10

Poor

24 Apr 2016

Verified traveler

Not worth the price

The description was nothing like the actual room. We were made to believe that there would be a lot more room and more amenities, however it was extremely small and located on the street with no crosswalks. It wasn't the worst hotel we ever stayed in, but it was no worth what we paid for it.

Family

8/10

Excellent

20 Apr 2016

Verified traveler

Clean room, friendly stuff, 20 min from centre

Clean room, friendly stuff, 20 min from centre :)

10/10

Exceptional

17 Mar 2016

Colin

Great Value

Exceptional Value for money. A 10 minute walk from the centre of Florence, and was perfect for our stay. Staff couldn't have been friendlier.

Family

10/10

Exceptional

16 Nov 2015

gordon

great value

Hotel Patavium is about a 12 minute walk from the centrale stazione, and also about 15 minutes to the city centre. we found the facilities to be clean, modern, and very comfortable. We enjoyed the varied breakfasts, and the overall quality of the hotel. It is just off the main path, but very easy to get around on foot. Although in a residential area, the hotel is adjacent to a deli/salumeri, pizzerias, and small restaurants. we highly recommend 'A Banda del Buso' on Via B. Cristofori for fantastic pasta and atmosphere.

8/10

Excellent

10 Nov 2015

Doug

Good value for price

Manager fixed problem with Internet not working. Staff were helpful and hotel was clean. Good value for price.

Partner

6/10

Pleasant

14 Oct 2015

Verified traveler

Expecting more

Based on the reviews, I was expecting this hotel to be great. However, I found it to be a disappointment. Construction made the hotel less accessible, as we booked the hotel to be close to the train station but was difficult to cart our luggage to their location. Wifi was horrible, it hardly worked. Mosquitos infested the room which left us with many bites and bumps. The upside was breakfast.

6/10

Pleasant

03 Oct 2015

Jacque

This hotel was a convenient place to stay.

The hotel was easy to find, the staff was very helpful, and the continental breakfast was a pleasant surprise! Our room could use fresh wallpaper, and the bathroom and shower was a very tight squeeze, but the location was great.

4/10

Poor

29 Sep 2015

Charl

Ok, for the rate they charge

Room was right at reception...suppose not all that bad.
But there was a smell in the room which really was not pleasant, I suspect this was from the plumbing pipes as you could hear the other rooms flashing toilets and taking a shower. Breakfast should really be included for the price you pay!
Good location.

Family

10/10

Exceptional

23 Sep 2015

Rachael

Nice Hotel

Nice hotel, room was clean & comfy. Room included air conditioning, mini-bar fridge & ours had its own balcony that faced a courtyard at the rear of the property. Staff seemed very polite & helpful. Breakfast was good & worth the price we paid for it (6 euros per person per day). Location is on a quiet street outside the main centre of town, perhaps a 10-15min walk, but this meant there was less noise from traffic tourists nearby.

Partner

10/10

Exceptional

21 Sep 2015

Ben

Thoroughly enjoyed my stay at The Panama. Room was clean and spacious. Every member of staff encountered was helpful and courteous. The location is 15 minute walk from Central Market. I would definitely go back again and recommend to friends.

8/10

Excellent

13 Sep 2015

Sylvia

Very comfortable hotel.

Pleasing hotel where I was very comfortable. As soon as I arrived I was upgraded to a double room which was very nice inspire of the peeling wall paper. The breakfasts were wonderful for the price and all staff were very congenial and helpful.

6/10

Pleasant

10 Sep 2015

Verified traveler

Florence - Hotel review

The hotel was further from the centre of Florence than I expected - easily walkable but I would not recommend it to those who have any mobility difficulties. Unfortunately our room was at the front of the hotel and there was a lot of early morning traffic noise. The room was shabby however it was kept splotlessly clean by the chamber maid and bed linen was clean and fresh. Choice at breakfast was somewhat limited compared to other hotels I have stayed in of a similar rating. Whilst the hotel was perfectly acceptable I would not chose it again on a future trip to Florence.

8/10

Excellent

06 Sep 2015

Riaz

Excellent place 15min from Florence SMN station!

Excellent staff, who all know english. They speak english and guide you well.
Michaella, Carlos at the front office and Leida at the Breakfast area. Leida in particular a very very hard working lady, single handedly serving everyone at the breakfast area with a smile always.
Breakfast was ok. Missed Egg Omelette in the whole of Italy for breakfast, similar case here.
This hotel is clean, Excellent housekeeping, impeccable bathrooms..
Our room was 100, at the basement, so had network issue and we could hear the sound of the flush from the toilets in the rooms above us. See if this can be sound proofed, but not too much of a bother..

10/10

Exceptional

30 Aug 2015

olteanu

beautiful hotel room, very large rooms, clean, good breakfast.
good location also, we ve travel by car and we ve managed to reach center very easy from the hotel .

Partner

2/10

Poor

25 Aug 2015

Verified traveler

Staff spoke no English and did not say good morning

10/10

Exceptional

24 Aug 2015

Michelle

Excellent value

I booked my trip at the last minute so I was travelling on a budget; however, I still wanted somewhere clean, comfortable and close to the sights and this hotel was perfect. If I had to pick a fault it would be that the air conditioning wasn't powerful enough, but my room was not uncomfortably warm so it was fine.

10/10

Exceptional

23 Aug 2015

Verified traveler

Great place.

This place is great. Staff is very helpful and rooms are pretty big and very clean. The only negative is it is a 15-20 minute walk from the city center. May have to take a cab if you don't want to walk a lot.

8/10

Excellent

07 Aug 2015

Susan

Good location and great staff!

Would definitely recommend it! Helpful staff, good breakfast, and location is close to everything. Would book it again.

2/10

Poor

12 Apr 2015

richard

Screwed by Hotels.com

Screwed by Hotels. com ....there is no Hotel Panama; paid Hotels. com will receive refund; stranded a night in Florence with no hotel. Was reassured by Hotels. com all was fine even though the rep was not able to confirm with the hotel.

My wife and I are in our 60's, this experience was not one of the better ones we experienced.

Partner

10/10

Exceptional

02 Mar 2015

Xuedan W.

pleasant stay

helpful receptionist, great services, location is walking distance away from the centre. Big room, reasonable supplies, good value for money.

Family

8/10

Excellent

28 Dec 2014

Tsz Woon