Name: Il Sorriso
Address: Via Giovanni Milton 71, Florence, 50129, IT

6/10

Pleasant

12 Jul 2026

Theocharis

The location is very convenient, walking distance to the Fortezza da Basso, the train station and fairly close to the city centre.
The room was clean.

The problems:
I ordered the breakfast. This was too expensive (10€) for what it offers considering what you can get from nearby bakeries. More importantly, one of the marmalades had been opened and used. I did not get a satisfactory explanation from the staff or any compensation (i.e. I was asked to pay for this). Apparently I was the only one who was having breakfast that day, so the staff had no idea who ate from my breakfast tray - that's a serious concern regarding hygiene.

There was no Internet service throughout my stay (6 nights, 6-12 July 2026).
I was only told that there is a problem with the line in the whole neighbourhood. I find it extremely hard to believe that a whole neighbourhood was left without Internet for a whole week. Even if this is the case, I was never offered any alternative or compensation. I was on a business trip, so this was extremely disruptive. I had to buy a sim with unlimited data to be able to work, which of course added to the total cost.

Self

8/10

Excellent

22 Jun 2026

Gabriel

Overall good, kinda far from main attractions but still a nice quiet place

Partner

8/10

Excellent

03 Jun 2026

jane

Room was very clean and well kept. Kitchen was locked all day so make sure you take a kettle. Didn’t see anyone having a breakfast while we were there. We got our own. The patio area let it down as was very tired and seating seen better days. Room could have done with a little fridge. Air conditioning was good. Near transport. Basic but good

4/10

Poor

23 Mar 2026

Azalea

We felt like the room that was advertised online did not look the same in person. Upon arrival, we noticed the curtain to one of the windows was broken. The mattress was disgusting, completely stained brown/yellow.

Family

10/10

Exceptional

28 Sep 2025

Natashka

Easy to check in remotely. It was located next to a lot of restaurants and a nice park that we were able to walk to. Angelica, the property manager was so helpful! She provided me with great information on how to check in and use keys to get into the building.

Leisure Partner

8/10

Excellent

06 Jun 2025

Gordana

I wish there was access to the kitchen to make tea or coffee.

Leisure Self

8/10

Excellent

23 May 2025

John

Accommodation was good, no frills, but then you should not expect any at this style and price of the room. It was very clean , a good modern bathroom. Important you advise of arrival time as a member of staff welcomes you , and opens up for you.There is no other staff on duty in the property. Road outside rather noisy at night.

Leisure Friends

10/10

Exceptional

02 May 2025

Lorelai

I had a really wonderful stay! The location was nice and quiet. It was also a relatively short walk to the train station. The staff at the reception desk was super helpful and accommodating, I would definitely stay here again!

10/10

Exceptional

28 Oct 2024

Tracy

We had a wonderful stay in Camera Giglio. The highlight of the clean, comfortable space was the terrace accessible directly from our room with a table and 2 chairs for enjoying a bottle of Chianti after a day out and about. For 10€ per person extra, the host Angelica provides breakfast on the lower part of the delightful terrace that features a few tables and seating for lounging. Angelica was very helpful before and during our stay. She ordered a taxi for us for a very early checkout to catch a train to Salerno and to get to the meeting point for our Tuscan Wine Tasting tour. The neighborhood is quiet and felt very safe. Since we are older and have limits to the distances we can walk, we only wish we realized it was further from central Florence than expected. Prepare for 10 minute taxi ride to popular spots like Piazza Santa Maria Novella and the main train station. You will need to call for a taxi because there doesn't appear to be any nearby taxi stands where you can easily walk to. Flagging taxis on the street, of course, is not done in Florence. Also note while towels and a bath mat are provided, small washcloths are not. Those are small details though that are just good to know. We will definitely stay here again.

Leisure Partner

4/10

Poor

07 Oct 2024

Helen

Bed was broken. No person to contact in case you need anything. Bad shower. Bed was so bad I couldn’t sleep all three nights. Do not recommend. Bad customer service.

Leisure Friends

8/10

Excellent

25 Sep 2024

Allen

It is clear the owners care about the space and had good communications before arrival. We were able to walk to our destinations. The rooms likely vary. We had the Tulip room and it was not well represented on the site. Its bathroom and shower were very small and the room could use a refresh. However, for the price and location, it was acceptable.

Leisure Partner

10/10

Exceptional

17 Sep 2024

Tracey

We had to make a last minute reservation due to being stranded in Florence (train strike) and we were in our room within half an hour of making the reservation, despite the reception being closed, thanks to the prompt help of Angelica.

6/10

Pleasant

25 Aug 2024

Susan

The place was ok, but the pictures made it look much nicer. It had limited AC in beastly hot weather, no refrigerator in the room for cold drinks, and the shower was tiny. Also, with the staff saying towels wouldn't be replaced daily, there should be adequate spots to hang them to dry. The staff, when there, were very pleasant.

Partner

2/10

Poor

20 Aug 2024

Warren

DO NOT STAY HERE!! AVOID AT ALL COSTS. NO AC. NO FACECLOTHS. DOOR WAS LEFT UNLOCKED AFTER WE WERE GONE FOR THE DAY. NO CUPS AVAILABLE ON THE SECOND DAY. JUST BRUTAL AND DIDNT OFFER TO HELP.

8/10

Excellent

16 Aug 2024

Alain

It was adequate for what we needed.
The small fridge was rather useless!

Leisure Friends

10/10

Exceptional

07 Aug 2024

Magda

Very good!!

Leisure Family

4/10

Poor

13 Jul 2024

Charito

I will not book in this property again
Broken toilet
Tiny shower

10/10

Exceptional

12 Jul 2024

Li

The room is very clean and nice.

10/10

Exceptional

09 Jul 2024

Bailey

Great property and stay! The room was so cute and stylish, and the balcony was such a treat. The balcony photos posted don’t do the property justice. We ordered breakfast and it was delicious and plentiful. The check in process was good, just be sure to message the property with an ETA so that they can expect you. When you arrive, buzz the doorbell near the door to be let it. We found that part a bit confusing, but luckily some tenants of the building were downstairs and guided us.
For walking to the main attractions, the hotel is in a safe neighborhood and it’s not too long of a walk. About 15-20 minutes.
Would definitely stay here again.

Leisure Partner

10/10

Exceptional

03 Jul 2024

Christoph

Large room with access to a very nice terrace.
Host is very helpful.
Cleaned daily.

Leisure Family

8/10

Excellent

29 Jun 2024

Laasha

Our only complaint was the staff didn’t really give us any direction as to how to get in or the check in process. So we were kind of lost. But overall great experience.

Leisure Friends

10/10

Exceptional

25 Jun 2024

Olga

We enjoyed our stay at Il Sorriso. The communication between Angelica and Antonella was magnificent. The house is so close to the metro line for T1 at the Strozzi Fallacci line. We took breakfast and it was worth it. Thank you for everything!

Leisure Partner

10/10

Exceptional

12 Jun 2024

Mark

Good spot with a great terrace for trying out a bottle of Tuscan wine. Not in the city center but close enough to walk or use a short cab ride. It’s not fancy but we found it comfortable.

Leisure Family

10/10

Exceptional

24 May 2024

Angela

It was walkable to points of interest in Florence. It’s an older hotel and parking is almost impossible. The room was clean and the front desk person was very helpful. I would probably spend more money to have a place with parking.

Leisure Partner

8/10

Excellent

13 May 2024

Alvin

Relatively clean/quiet venue but the check-in process was a bit confusing and only had staff there for a short part of the day.

Leisure Partner

10/10

Exceptional

09 May 2024

Rea

Quiet pleasant neighborhood. Needs adjustment on toilet but the staff is wonderful.

8/10

Excellent

30 Apr 2024

Michael

Good location

Leisure Partner

10/10

Exceptional

24 Apr 2024

Philip

Very convenient location

Conveniently located. About 18 minutes walk from the Firenze S.M.Nuvella train station, 15 minutes to the city center, and for us, about 15 minutes walk towards the pickup location for the Siena Chianti day tour. Angelica was very responsive and checked in with us for our arrival time. Clean room and our bed was made every day. If you are a light sleeper, it may be a bit noisy since it is right beside Via Giovanni Milton, but it should be okay since you will do a lot of walking and hiking during the day. Recommended.

Partner

8/10

Excellent

21 Apr 2024

Mahalakshmi

Good service, location

Leisure Partner

10/10

Exceptional

06 Apr 2024

Larry

60th birthday celebrations

Large room and bath! Very clean room. Bedding was very nice and comfortable.

Partner

10/10

Exceptional

10 Mar 2024

Mark

Great

I don’t normally write reviews but this was a really sweet small B+B which was perfect. Communal sun terrace for breakfast/ sitting out. It was clean and Angelica on reception friendly .

Business

10/10

Exceptional

11 Nov 2023

Namik

Perfect B/B

Leisure Family

10/10

Exceptional

13 Oct 2023

Lennie

Very friendly staff. Facility was great

Leisure Family

10/10

Exceptional

09 Oct 2023

Susan

Check in was remote, but easy. Room as clean and nice. Staff was very helpful and accommodating. The only issue was traffic noise as it is by a busy road, but it was quiet during sleeping hours.

10/10

Exceptional

09 Oct 2023

Mark

This property was nice and clean and has a beautiful common terrace to sit on. It is about 15 min on foot to the Academia and 5 more to the Duomo. About a block to the tram - 3 stops to the Santa Maria Novella train station (where we departed for Venicia). Lucia was wonderful and helped us with our tourist needs. Thank you for a great stay!

Leisure Partner

6/10

Pleasant

08 Oct 2023

Robert

Pictures are a mirage. This place will get you through for a few days in Florence, but felt somewhat mislead by the pictures and reviews.

Leisure

10/10

Exceptional

07 Oct 2023

Miguel

Check-in was quick, they are a 15 minute walk to downtown/the train station, and they have a nice terrace with a view of the church nextdoor.

Leisure Family

10/10

Exceptional

03 Oct 2023

Cendy

Very convenient, clean, easy access to everything.

Leisure Family

10/10

Exceptional

15 Sep 2023

chinnia

Angelica helped us very much ;she is very helpful and understanding;

Leisure Partner

8/10

Excellent

14 Sep 2023

Helena

Lena in Florence

The host Angelica was very accommodating and pleasant! Very good location also.

Partner

10/10

Exceptional

09 Jul 2023

Adrian

Really nice experience. Top notch. Angelica was very prompt with everything she made us feel home. Very clean property. Grazie Angelica !

10/10

Exceptional

04 Jul 2023

Duncan

Lovely in all ways. Thank you!!!

10/10

Exceptional

29 Jun 2023

Vivian

Lovely stay- helpful staff - excellent setting

Helpful and lovely

Partner

10/10

Exceptional

27 Jun 2023

Paige

Angelica was absolutely lovely and so helpful the entire stay we had with her.
Breakfast was tasty and filling, the room was clean, and the terrace was peaceful!
We love walking so we were happy to walk the 15 minutes to duomo. We would stay again forsure! Thank you so much

Leisure Friends

10/10

Exceptional

07 Jun 2023

Caitlin

Great place to stay during our trip to Florence. The room opened up directly to a cute, quiet terrace. The check in process was easy and the staff was very nice and helpful.

Leisure Partner

10/10

Exceptional

27 May 2023

Abigail

This was a great place to stay. Conveniently located and a large clean room.

Leisure Partner

6/10

Pleasant

20 May 2023

Maria

The property was ok the only problem was the rooms with balcony are very noisy day and night please don’t book those rooms very very noisy other than that the location is very close to everything 20 o 25 min waking to the train station close the center you have to pay for the breakfast and drinks the breakfast is coffee and croissant no eggs no ham the girl’s atended the bb are nice but on the afternoon nobody is in the front desk she is there only when she has a new guest coming for check in o for check on and another thing we have a mosquito during the 3 days we stay terrible

Leisure Partner

10/10

Exceptional

12 May 2023

Ashley

Angelica is a very kind and welcoming host. We thought the B&B was lovely and our room was quite comfortable. It is a busy area with lots of traffic and not the most soundproofed building, but that is our only negative takeaway. The terrace on the property is a nice spot to enjoy breakfast and Angelica offers either a savoury or sweet breakfast options at an additional cost. Highly recommend this location to others looking to stay in Florence in a safe and walkable neighbourhood.

Leisure Partner

10/10

Exceptional

11 May 2023

Sarah

Fab b&b in Florence

We had a great stay at Il Sorriso - lovely room, really bright and clean. Having a terrace was amazing, we really enjoyed sitting out and enjoying the sun. Angelica was really accommodating and the checkin was easy and smooth. It was around a 15 minute walk into the centre of Florence, a lovely quieter spot away from the main tourist areas. Highly recommend for a trip to Florence!

Partner

10/10

Exceptional

28 Oct 2022

marvin

Staff was very friendly and made the stay very comfortable

Leisure Partner