Name: La Fortezza
Address: Viale Giovanni Milton, 95, Florence, 50129, IT

10/10

Exceptional

27 Jul 2026

Omar

Everything was good, except there was no iron or steamer.

10/10

Exceptional

22 Jul 2026

Ireneusz

Everything was great

Partner

10/10

Exceptional

20 Jul 2026

Ahmet

The director of the hotel was very knowledgeable and friendly, stayed an extra night

Friends

8/10

Excellent

20 Jul 2026

Erv

Parking was available on site

Partner

10/10

Exceptional

19 Jul 2026

Ahmad

Clean and tidy room! Extremely helpful staff! Accommodated to all our needs.

10/10

Exceptional

18 Jul 2026

Kristen

Staff was so kind and helpful. The room was really nice and the beds were comfortable. Breakfast was fantastic!

Location was perfect - 2 tram stops from the train.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Nahla

.

Self

10/10

Exceptional

13 Jul 2026

kavin

The AC wasn't blowing cold air

Partner

10/10

Exceptional

10 Jul 2026

Keleena

Very nice, well maintained, very clean hotel. Breakfast was good. Breakfast staff were very friendly and helpful. Rooms well maintained, clean and spacious. TV options were good, smart tv. Front desk staff were not too helpful, gave incorrect information regarding taxis. Location was 2 bus stops from train station with a less than 5 minute walk to the hotel. No one in the hotel to assist with luggage, had to carry up the main stairs to check in but had an elevator to your room.

Family

10/10

Exceptional

06 Jul 2026

Ashley

The hotel and room were pristine! Very beautifully designed and maintained. We stayed only one night, to catch an early flight out of Florence but wish we could have stayed longer. We walked to a local restaurant and felt very safe- it was a residential area. The bus line ran along the street but we walked

10/10

Exceptional

03 Jul 2026

Sophie

Although the hotel is a distance from the central area of Florence, it was a peaceful location and easily accessed by tram and bus routes. The room itself is spacious and comfortable and the shower/bathroom was excellent. Breakfast was a small buffet and was delicious. I would recommend this hotel, particularly to solo travellers like myself!

Self

10/10

Exceptional

30 Jun 2026

MARCO

Good

Partner

10/10

Exceptional

27 Jun 2026

Kraig

Nice place - close to everything - room was clean and cool.

10/10

Exceptional

24 Jun 2026

Deborah

Great location and wonderful staff!!

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Karla

The staff was very kind and helpful! We had to fly from Florence to Zurich and did not want to take our big luggage, so they held our luggage for us. Then they had it in our room for us upon our return to Florence. They even remembered each of our names when we returned several days later, and we really felt like guests instead of just another number. I can not thank them enough for their hospitality!

Family

10/10

Exceptional

23 Jun 2026

Theresa

Very nice room. Very clean. Friendly and helpful staff. Loved the staff. They are wonderful.

Partner

10/10

Exceptional

18 Jun 2026

Teresita

We had a wonderful stay at Hotel La Fortezza. The rooms were clean, modern, and spacious for 2 - 3 people. The beds and linens were luxurious. The breakfast was good and plentiful. We walked to most of the sites we wanted to see or took a short taxi ride when we were too tired at night. I highly recommend the hotel.

Family_with_children

10/10

Exceptional

11 Jun 2026

John

Staff was awesome. Checked us in quickly, contacted cabs for us when needed, pointed out the train station which we used often, recommended places to eat, and best of all provided a needed corkscrew for the copious
bottles of excellent wine or beer our group consumed. They even researched train options to Rome termini and airport, so we would not miss our flight, due to a rail strike the day we traveled home.

Friends

10/10

Exceptional

07 Jun 2026

Ruth

Beautiful and clean place to stay. Staff was great. Not close to touristy places but just a 10 minute walk away.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

eileen

Very friendly staff, so helpful too and we had a lovely room.

Friends

10/10

Exceptional

05 Jun 2026

Marcelle

The hotel was very clean and pretty. The desk staff was helpful - they even gave us an umbrella to use in the rain. The bathroom shower with the Statue of David on the wall was a fun touch!

Partner

10/10

Exceptional

22 May 2026

Kevin

The hotel is conveniently located close to Strozzi tram station; just a short trip from Firenze S.M. station. The hotel was very modern; clean and spacious. We were quite impressed with the breakfast buffet. The staff was friendly and helpful in helping us find great places to visit and eat. An excellent experience!

Partner

10/10

Exceptional

22 May 2026

Miriam

The Hotel is very clean and the staff is great!

Family

10/10

Exceptional

17 May 2026

Yesenia

The staff was exceptionally welcoming and eager to assist, creating a warm and accommodating atmosphere. The rooms were beautifully maintained, spacious, and spotlessly clean, with modern decor and comfortable furnishings that contributed to a relaxing stay.

Family

10/10

Exceptional

01 May 2026

David

Tram is 1 block away, wifi connection is fast, breakfast has awesome selection. Room was spacious (1 king bed) with excellent bathroom.

Partner

10/10

Exceptional

30 Apr 2026

Geethik

Perfect spot to be close enough to central Florence but away for quiet. The room was exceptionally clean and the staff was very courteous. The breakfast had a wide variety - there’s something for everyone to enjoy.

Partner

10/10

Exceptional

29 Apr 2026

Manuel

Very nice quaint place. It wasn’t centrally located. Breakfast buffet was nice and coffee was excellent.

Self

10/10

Exceptional

26 Apr 2026

victor

Staff was wonderful, and very helpful. Room was great and breakfast was very nice!

Family

10/10

Exceptional

26 Apr 2026

Gary

Friendly and helpful staff, clean and quiet room with comfy bed, good breakfast buffet.

Partner

6/10

Pleasant

20 Apr 2026

Nehemiah

Its was in a great place from the airport and the train station we made a lot of day trips so that was a plus but my only complaint was the A/C didn't work for 3 of the 4 days we was there

Partner

6/10

Pleasant

18 Apr 2026

Cindy

The room was okay but not too clean.
Breakfast is only okay. Not enough staffs to help in the morning.

Partner

10/10

Exceptional

16 Apr 2026

Daisy

El hotel es bello, cómodo y céntrico, tuvimos problemas con el aire acondicionado, por suerte no hacía calor de verano, aun así volvería a elegirlo nuevamente, solo recomendaría mejor dinámica en el desayuno, hubo un solo empleado asistiendo, llegamos al salón de desayuno cerca de las 9:00 y ya no había mucho desayuno para elegir.

8/10

Excellent

11 Apr 2026

Susan

The hotel is located two minutes from tram stop 1 which can take you close into the city centre and about 10 minutes walking from tram stop 2 which could take you directly to the airport.
My room was clean and very spacious with plenty of storage space, lots of hangers & a very clean & modern bathroom.
There’s a safe and a mini fridge with two complementary bottles of water. There’s also a kettle to make coffee/tea but flimsy paper cups not reusable/ceramic mugs.
The bed is relatively comfortable, although I personally found the sheets, a little too rough and scratchy.
The only downside was the room temperature. Florence was 25 Celsius and the heating was on in every room. I did ask on my 2nd night for the heating to be turned off, but then it became stuffy as there’s no other ventilation, so I had to leave the window open all night. Which also means you hear the constant outside traffic.
Breakfast was decent, just eggs, cereal, yogurt and lots of cakes and pastries.
I did find all the staff very friendly and helpful especially at reception and in the breakfast section.

Self

10/10

Exceptional

31 Mar 2026

HAIQIAN

Breakfast was really good!

8/10

Excellent

14 Mar 2026

Luis

Staff bilingüe nice lovely lady

Self

10/10

Exceptional

17 Feb 2026

Nathalie

Everything was perfect, the staff at the front desk were extremely welcoming and recommended a great restaurant. The room was very modern and looked better in person.

8/10

Excellent

09 Feb 2026

Griselda

Room was spacious and clean

Leisure Friends

10/10

Exceptional

04 Jan 2026

Adam

A wonderful stay in Florence, just outside the hustle and bustle of the swarming city center. Attentive and helpful staff, clean and comfortable rooms. Affordable, practical and extremely inviting.

Business_and_leisure Partner

8/10

Excellent

07 Dec 2025

Sylvana

Great location, parking facility, good breakfast… good customer services…

Is in construction, under remodelación some areas,
Is a few uncomfortable, this is the reason for not check 5 star in my review.

Leisure Partner

10/10

Exceptional

03 Dec 2025

Ashish

I traveled with my family. Although the hotel is located about a 15–20 minute walk from the main attractions in the city center, it is worth it.

Here’s why:
1. The hotel lobby is staffed 24 hours a day.
2. The staff were very helpful and stored our luggage both before check-in and after check-out.
3. Mohamad and Marianne (I may be forgetting the exact names) at the front desk were extremely helpful in resolving my rental car issue with Hertz in Sorrento.
4. The room was clean and modern, and housekeeping came every day.
5. It was very quiet at night—no loud tourists or traffic noise.
6. The rainfall shower had perfect water pressure, and the hot water was truly hot—not the tinny drizzle and lukewarm water we experienced in other hotels in Italy.

I wish the hotel would consider replenishing the two free water bottles every day.

Leisure Family

10/10

Exceptional

30 Nov 2025

Milton

Great hotel, amazing staff, rooms are new. Close to attractions

Leisure Partner

10/10

Exceptional

14 Nov 2025

Ken

Nice room, helpful staff

Leisure Family

8/10

Excellent

09 Nov 2025

Michael

Great breakfast

Partner

6/10

Pleasant

01 Nov 2025

Baylor

We had a very nice stay overall. The staff was extremely attentive and helpful throughout our visit, making sure we had everything we needed. The room was very clean, and well kept.

Unfortunately, the air conditioning was no longer working during our stay (end of October), so we had to sleep with the windows open. As a result, we ended up with quite a few mosquito bites — apparently common in Florence that time of year.

A lovely gesture was receiving breakfast boxes on our departure morning since we had to check out very early. That extra attention to detail was much appreciated.

Overall, a pleasant stay with great service — just wish the room had been a bit cooler and mosquito-free!

Leisure Partner

10/10

Exceptional

30 Oct 2025

Cindy

Met our needs for a final night in Florence…great shower! Helpful staff. Good location.

Leisure Friends

10/10

Exceptional

29 Oct 2025

John

Excellent in all ways. Would ensure I stay there again on next visit to Florence

Leisure Partner

10/10

Exceptional

29 Oct 2025

Dawn

Staff were all very happy and helpful. Room was a good size, beds fairly comfortable.

Hotel in a great location. The breakfast was really good lots of choice and quick service for drinks

Really recommend this hotel fantastic stay

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Crystell

We stayed for one night to be close to the airport. The room was comfortable and clean, and the staff pleasant and helpful. They even printed boarding passes for us. The only negative was that they listed on the website that they had a 24-hour airport shuttle, but they could only use a taxi. They called a cab for us early the next morning and it came quickly. We would have preferred the certainty of an in-house shuttle.

Partner

10/10

Exceptional

18 Oct 2025

Esta

Great place to stay in Florence without the crowds

Very friendly reception staff, with excellent customer service and information—including transportation and restaurants in the immediate area. Very well situated hotel within an easy walk to tourist sites in the heart of the city, and very near the tram lines for easy access to the airport.

Self

10/10

Exceptional

18 Oct 2025

Gary

Comfortable room and helpful staff

The staff here was very helpful and attended to my needs. The in-roof safe needed batteries and this was taken care of. Also the temperature was too cold and unfortunately, it could not be controlled in the room- the person at the front desk had to do it. However, once done it was fine. Breakfast was good although a lot of pastries and sweets were available which I don’t like too much of for breakfast. There were eggs, yogurt and cereal as well for Americans and others that prefer those choices over croissants and things like that.
There’s a train available at the end of the block which is about a 3 minute walk and this takes you to the Florence train station but doesn’t go into the heart of the city, but there are other busses that are available if one needs to go further into Florence, but it is a walkable city. All in all, it was a good stay.

Self

10/10

Exceptional

13 Oct 2025

Susan

Staff kind, professional and accommodating. Incredibly delicious breakfast included. Walkable laundry mat. Safe area.

Leisure Self

10/10

Exceptional

29 Sep 2025

Cyrus

All good

Leisure Partner

8/10

Excellent

28 Sep 2025

Felicia

Florence

Beautiful and clean but not as close to city center as we had wanted. Great staff and breakfast was wonderful.
Quiet area too.

Partner

10/10

Exceptional

27 Sep 2025

Joanne

Wonderful accommodations and the best breakfast in town! A quick walk to the tram. Great service.

Partner

8/10

Excellent

07 Sep 2025

Heather

The staff was wonderful and property beautiful. For me it was a little too far from the city center

Leisure Self

10/10

Exceptional

02 Sep 2025

RENATA

I love it ! Super recommended

Leisure Family

8/10

Excellent

30 Aug 2025

Kimberly

The staff were welcoming and helpful when we needed assistance. It was a 3 minute walk to the tram and a few minute walk to a couple of good restaurants. The breakfast was excellent for the cost of $10 euros per day each.

Leisure Partner

10/10

Exceptional

22 Aug 2025

Harpreet

The hotel was great! Short walk from all the sights but quiet and super clean. The rooms were modern, very spacious and clean. We had a really comfortable stay and particularly loved rooms 310 and 312!
Thank you for a wonderful stay!

Leisure Family

10/10

Exceptional

22 Aug 2025

Carmela

Excellent location that is located within a 15 minute walk to the centre of Florence. The showers were spacious and clean.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2025

Jennifer

Just out of the ZTL of Florence, we wished we’d stayed here for more nights.
Clean, friendly staff and comfy beds. (We were lucky enough to get parking as well!) would highly recommend.

Partner

10/10

Exceptional

12 Aug 2025

Jessica

The best hotel we had in Italy hands down

10/10

Exceptional

06 Aug 2025

Haotai

The hotel is located near the train station(S.M.N) and around 30mins walk away from major places of interest such as the Uffizi.
Staff members were super nice as well! For me personally, the only downside was the internet being a bit slow, but it's not really a big deal.

Leisure Self

10/10

Exceptional

04 Aug 2025

Kat

Clean room, quiet hotel. Friendly and accommodating staff.

Leisure Family

10/10

Exceptional

04 Aug 2025

Susana

Wonderfull hotel and staff

Leisure Family

10/10

Exceptional

04 Aug 2025

Susana

It's a wonderful hotel and staff

Leisure Family

8/10

Excellent

23 Jul 2025

Eran

We had a nice stay at this property. Breakfast was excellent, and our room was spacious for two adults and two grown kids. While the room was clean and tidy, it was a bit dated and required some renovation. The location was two tram stops from the SMN train station (about 1.70 Euro/ticket). There were a few restaurants and a laundry place within walking distance. The property has parking on site (20 Euro/night), yet there is also a free overnight public parking lot outside of the property (free 8pm-8am, 2 Euro/hr thereafter).

Leisure Family

10/10

Exceptional

21 Jul 2025

Conrad

The property was elegant, and well appointed, and the staff, charming

10/10

Exceptional

20 Jul 2025

Leda

Amazing stay safe and clean

Leisure Friends

10/10

Exceptional

20 Jul 2025

Alexandre

The room was great and very modern. The staff at check in and check out where very friendly and accommodating.

Leisure Family

8/10

Excellent

16 Jul 2025

Robert

The staff here are incredibly friendly and the location is not too far from the main part of the city. The mattress was really soft which left me in a bit of pain but my back can be picky.

Leisure Partner

8/10

Excellent

09 Jul 2025

Delaney

The staff were very friendly. The room was clean and the location is great.

Leisure

10/10

Exceptional

17 Jun 2025

Braden

Great staff. Very nice area and building

10/10

Exceptional

08 Jun 2025

Herve

Nice clean place. Quiet, a bit off the way but in 10 mn walk you start to see all the attractions. The staffs are very nice and always smiling. Good breakfast. I like it so much that I booked it again when we return to Florence in 2 weeks

Partner

10/10

Exceptional

05 Jun 2025

David

Good Value

Hotel is a bit off the heart of Florence but still easy walking distortion close to tram for luggage transfer to and from train station. The rooms were modern and comfortable but the shower is small and the AC did not work well.

Partner

10/10

Exceptional

03 Jun 2025

B H

The location is clean and quiet. It is convenient to transportation. Staff was extraordinarily helpful. Elizabeth was very welcoming and Katarina made the breakfast extra special. The stay was great!!!

Friends

10/10

Exceptional

31 May 2025

Alex

The new rooms are fantastic! And the breakfast was delicious and only 10 euros. The showers are the over head rain kind and are very nice. Will stay again in future!

Leisure Partner

10/10

Exceptional

30 May 2025

mojdeh

The hotel staff were so nice and helpful!

Leisure

10/10

Exceptional

11 May 2025

Kathy

Stayed one night prior to flying home. Easy access to the airport. Clean facilities and attentive staff.

Leisure Family

6/10

Pleasant

26 Apr 2025

Tina

There was work being done outside my room door so, no naps during the daytime, the only thing close by really is a train and bus station. Shopping and food were a walking distance. I didn't care for the location.

Leisure Partner

10/10

Exceptional

22 Apr 2025

Constanza

Nice hotel

Great location and very comfortable

Friends_and_family Friends

6/10

Pleasant

21 Apr 2025

Tina

The property was away from most interest locations, tv didn't work well, no restaurants close by, no lotion, no wash cloth bring your own.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Orly

Estephania upgraded us for our anniversary. We had the best shower with David statue looking at us shower. It was the funniest thing. She gave us the best advice on where to get a florintine steak which was the best steak we ever had.

Leisure Partner

10/10

Exceptional

05 Apr 2025

Grace

The employees were great!

Leisure Friends

10/10

Exceptional

23 Mar 2025

Carlos

Comfortable bed with a quiet neighborhood, loved it

10/10

Exceptional

26 Jan 2025

Rami

Rafaelo is very welcoming and helpful !

Business Family

10/10

Exceptional

08 Jan 2025

TIMOTHY

Wonderful all around.

8/10

Excellent

29 Dec 2024

Yoshiyuki

Off site for sightseeing. Always need to walk over heavy traffic intersections for dining, shopping, and sightseeing.

Leisure Partner

8/10

Excellent

12 Dec 2024

Anil

My stay in Florence, Italy

The staff was very friendly and helpful. The breakfast was really good. The location is very convenient for restaurants and attractions. I could have given 5 stars, but cutting 1 star due to the below reasons

Note: I could have even given 3 stars due to the below reasons, but there were lots of positives due to which I am cutting only 1 star
1. Ants in the bathroom and found live ants under the bed sheet. Not acceptable. See the video (not sure if I can post video or just the photos)
2. My wife never uses the soap given in the hotels, as she has very dry skin and carries her own. The cleaning staff next day, through her user personal soap from the shower area, which was not expected

I am sure management can easily fix these issues and it is 5 star worthy hotel otherwise.

Friends_and_family Family

6/10

Pleasant

02 Dec 2024

Verified traveler

Price reflects the condition of hotel

It wasn’t a pleasant start as the receptionist was not helpful when we first arrived at the hotel.
It was raining and we were struggling with our bags and kids but no help rendered.
There’s a long flight of steps to the lobby so take note for those with huge bags.
The black lady receptionist was solemn and unwelcoming, could not give any suggestions when asked about nearby eateries.
Room and beds were decent size, but the shower area is a big disappointment. There were mold and the rack was rusty and falling off.
Subsequent encounters with the rest of hotel staff were better. They were friendlier and pleasant. The gentleman was able to share where to go and what to do.
Do note that there is no phone in the room and no bedroom slippers provided. The nearest supermarket is at least 10mins walk.
Hotel is 3 tram stops away from Santa Maria Novella train station, €1.7 per ticket (valid for 90min)

Friends_and_family Family

4/10

Poor

21 Nov 2024

Taylor

Our TV and heat was broken. TV could not turn on and heat would not turn off, room was absurdly hot! When we spoke to the front desk she said there was nothing she could do for us and that was it.

Leisure Partner

2/10

Poor

01 Nov 2024

Gwen

I found the hotel provided old photos on Expedia and the rooms they showed were of the renovated rooms but they give you the old dorm style room. They pump a horrible scent into the rooms that is sickening sweet and I was highly allergic to. To the point I had to leave the next day and they refused to refund next night. HORRIBLE

10/10

Exceptional

27 Sep 2024

Carly

Loved our stay here! The staff was so nice and accommodating (letting us check in much earlier than check out). The room was clean, beautiful, and air conditioned. Not being used to the humidity we are most thankful for that! The only thing I’d say is that the shower doors were not able to close all the way so water got out and made the floor super wet so we felt bad leaving it like that. Other than that, the breakfast was delicious and we will definitely be using them again when and if we come back!

Partner

10/10

Exceptional

24 Sep 2024

John

The property was rundown and outdated. Our room had significant mildew in the shower. Our room was very much in need of renovation. Although fairly clean there was a persistent smell in the room.

However, the staff were amazing. Very friendly, engaging and helpful. The made the stay good even though the property was not great.

Leisure Family

10/10

Exceptional

23 Sep 2024

Funke

Very conductive environment and friendly staff

Business

10/10

Exceptional

18 Sep 2024

Craig

Staff was amazing!! Helpful in so many ways!

Leisure Friends

6/10

Pleasant

12 Sep 2024

Ben

Dated rooms and furniture, very nice staff though.

Leisure Partner

10/10

Exceptional

06 Sep 2024

Gary

Perfect hotel for Florence

Great little hotel and staff, close to the city centre but outside the city restrictions for vehicles. Will definitely stay here again on our next visit

Partner

10/10

Exceptional

29 Aug 2024

Gabriella

Close to transportation, parking, great breakfast, large rooms, professional staff.

Leisure Partner

10/10

Exceptional

13 Aug 2024

abhishek

Great