Ciel Dubai Marina, Vignette Collection

United Arab Emirates , Dubai
Dubai, Al marsa street, dubai marina
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50 reviews shown

10/10

Exceptional

26 Mar 2026

Mark Du Bose

Phenomenal!

Friends_and_family Friends

10/10

Exceptional

16 Mar 2026

Kathryn

Amazing hotel, amazing view great tech. Would love to stay here again next time I’m back to Dubai.

Partner

10/10

Exceptional

15 Mar 2026

Sarkis

Thank you for the view!

Self

10/10

Exceptional

09 Mar 2026

Chris

Superb hotel, very safe, very clean, excellent services, comfortable room

Business Self

10/10

Exceptional

27 Feb 2026

Thomas

Incredible staff and facility I will return.

10/10

Exceptional

24 Feb 2026

Laura

Staff were absolutely amazing, nothing was a problem and they were super friendly.
Hotel is spotless, food really good also.
Alcohol is quite expensive but that’s Dubai!

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Piotr

Everything is very good !!!

Partner

8/10

Excellent

23 Feb 2026

Patience

Friendly staff, very clean and comfortable room.

Self

10/10

Exceptional

21 Feb 2026

Stephanie

Everything

10/10

Exceptional

20 Feb 2026

Angela

I booked a last minute solo trip to celebrate my birthday and I'm so happy I chose the Ciel Dubai Marina

8/10

Excellent

20 Feb 2026

Gregory

Magnificent suite view . Hotel located on very busy area . Still needs some finishing touches it’s a new hotel . But overall good.

10/10

Exceptional

20 Feb 2026

Heather

Fantastic hotel and amenities. We will be back!

Friends_and_family Friends

6/10

Pleasant

18 Feb 2026

Ramesh

The room was lovely. Fantastic views on 66th floor. My daughter’s extra bed was not ready on arrival at 2am despite me messaging ahead. The AC in the room did not work and had to be fixed. 2 poor nights in hot room. The lounge was excellent. Good food and great service. The pool was too busy when we went and no sun beds. On Expedia and the website the infinity pool on 74th floor was advertised. This is not part of the hotel and costs extra and is expensive. You can’t even go there to look at it. This is false advertising either by Expedia or the hotel which is disappointment. Has the potential to be fantastic but at present is very average and overpriced without the true amenities being sold.

10/10

Exceptional

16 Feb 2026

Angela

Highly recommend a stay in the tallest hotel in the world! Staff were fantastic and quality of food was exceptional, looking forward to my return.

Leisure Family

10/10

Exceptional

16 Feb 2026

Daniel

Good location and amazing service. Elevators were slow but mostly on weekends.

Partner

8/10

Excellent

14 Feb 2026

Carole

The hotel was brand new, high tec and the staff courteous

10/10

Exceptional

09 Feb 2026

HAIA

My husband and I had a very pleasant stay at Ciel Hotel Dubai. The overall experience was smooth, comfortable, and truly enjoyable. What stood out the most was the friendliness and professionalism of the staff.

A special thank you to Ganesh, who was welcoming and attentive, as well as Witness, who was equally warm and helpful. Their positive attitude and genuine hospitality made the stay even more memorable.

We would recommend this hotel and definitely stay here again.

Business_and_leisure Partner

4/10

Poor

08 Feb 2026

Natalie

I’ve been to Dubai many times, but this was my first stay in the Marina, and unfortunately it just wasn’t for me.
The hotel itself felt confusing from the start, with two different entrances that weren’t clearly explained. The pool area was disappointing it struggled to get proper sunlight because of the surrounding buildings, which really takes away from the experience. The Marina location also felt quite isolated, with very little around the hotel. I personally much prefer JBR, which has more atmosphere and things to do within walking distance.
The room was fine but nothing memorable or special. On the positive side, the lobby and common areas were nicely decorated and visually impressive.
While the staff were polite, the level of attentiveness felt over the top. I prefer to relax without being constantly approached, and at times it felt a bit stifling rather than welcoming.
Overall, it wasn’t a bad stay, but it didn’t suit my preferences, and I’m unlikely to stay here again.

Friends_and_family Family

2/10

Poor

25 Jan 2026

Tanisha

Changed 3 rooms in under 24 hours bathrooms too small for accessibility clients

Self

10/10

Exceptional

25 Jan 2026

Nadezhda Ivanovna

Amazing experience!

Leisure Self

8/10

Excellent

24 Jan 2026

Daniel H

Stunning views. Didn’t really like the lobby area, there was no one to greet us and had to walk up to lobby which seemed small compared to hotel. AC was just not working throughout hotel. It felt pretty hot, asked to get it fixed but never made a bit of difference. Better fix it before summer!

Leisure

10/10

Exceptional

21 Jan 2026

Navneet

The hotel itself was very good customer service and amazing housekeeping. The staff was always helpful, the rooms are nice and clean. The only thing I would say we didn’t enjoy was the location. The area is really busy and has a lot of traffic due to construction but other than that the hotel is great. Some great cafes in the area too!

Leisure Partner

8/10

Excellent

09 Jan 2026

Dalia

Beautiful new and clean hotel. Great staff service unfortunately felt like we have been

8/10

Excellent

30 Dec 2025

Caleb

Great views and great location

Leisure Partner

10/10

Exceptional

18 Dec 2025

Evelyn

Rooms, amenities, location and especially the staff made the stay very worthwhile. I would absolutely stay here again

Leisure

8/10

Excellent

16 Dec 2025

Steve

A brand new hotel so obviously it was going to be clean, but it had its snags

Business

6/10

Pleasant

13 Dec 2025

Rebecca

The variety of food available at breakfast was great, the design of the space meant it is very hectic. The staff were very well-trained, almost to a fault. The huge problem was the lifts. There were the teething problems with the lifts not working properly, meaning we learnt we had to leave 15 mins earlier. Being on floor 52 were stopping sometimes 10 times on the way, often at phantom stops. Being high up is NOT a bonus. To get to the cocktail bar we had to go all the down to come all the way back up - bonkers! Once in the lift you can't change floors. Some lift entrances were mini corridors so once you let wveryone out the lift doors would close before anyone could get in.

The other issue was the internet. All our business calls in the room kept dropping - 8 times in a one hour call.

The pool is very nice. The staff are very nice. The food is very good. I hope that with properly working lifts, that part of the frustration would be better. And improved interent would help especially as it is a business rather than holiday hotel. And fuests of more than oerson need to know the bathroom is glass so a light that goes on in the middle if the night will wake you up!!

The coffee in the coffee shop on the Lobby level is excellent

Partner

10/10

Exceptional

10 Dec 2025

Gina

Amazed with the new hotel! Facilities were outstanding and the staff were so lovely- especially May on the front desk who made a fuss of me for my birthday which was so cute

Leisure Self

10/10

Exceptional

04 Dec 2025

Anthony

Amazing property with amazing staff! Everyone was extremely nice and helpful

10/10

Exceptional

29 Nov 2025

Raj Subramanian

Spotless room, INCREDIBLE staff

Leisure Self

6/10

Pleasant

24 Nov 2025

sekher

Not as expected

10/10

Exceptional

20 Nov 2025

Jesus

Amazing hotel, we really enjoyed! Best views ever!! I wanna thank to Rekha, Housekeeping woman, Our room was very clean every single day! Also the guys of the the pool! 👍 very good human resources, BTW delicious breakfast 😁 with a crazy view

8/10

Excellent

20 Mar 2026

Franz

Pool und Zimmer alles top. Frühstücksraum weniger gut. Buffet zu weitläufig und unübersichtlich

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Mike

Alles perfekt! Bis auf den Lift da gab es oft längere Wartezeiten..

Self

10/10

Exceptional

27 Feb 2026

Victoria

Väldigt trevlig personal, rent, fräscht och lyxigt.
Tyvärr hade vi problem med duschen i vårt rum något vi meddelade personalen flera gånger utan att det blev åtgärdat.
Vattnet kunde gå från lagom till skållande på en sekund helt utan förvarning vilket ledde till att både jag och ett av barnen fick ”brännmärken” som höll i sig i flera timmar.

Men i övrigt ett fantastiskt hotell

10/10

Exceptional

26 Feb 2026

Stephanie

Sehr schönes Hotel an guter Lage (direkt an der Marina wo es viele Restaurants hat )
Sehr leckeres Frühstück und äusserst freundliche Mitarbeiter

Family

10/10

Exceptional

22 Feb 2026

TADASHI

61階のフィットネスからの眺望最高！

10/10

Exceptional

21 Feb 2026

Slawomir

Super Hotel in perfekter Lage! Die Aussicht aus dem Zimmerfenster ist einfach unvergesslich – wirklich ein Highlight. Das Personal ist extrem zuvorkommend und professionell, die Qualität insgesamt top. Absolut empfehlenswert!

Self

10/10

Exceptional

21 Feb 2026

Slawomir

2/10

Poor

21 Feb 2026

Gamzenur

Odalar ve asansörler oldukça kötüydü. Asansör sistemi son derece karmaşık ve kullanışsızdı. Odalarda nefes almak için açabileceğimiz hiçbir pencere bulunmuyordu. 43. katta konakladık ve güneş doğrudan odanın içine vuruyordu. Deniz manzaralı oda tercih etmemize rağmen camların aşırı kirli olması nedeniyle manzaranın keyfini çıkaramadık.

Dubai gibi sıcak bir şehirde, bu kadar yüksek katlı bir binada açılabilir pencere veya balkon olmaması gerçekten anlaşılır değil. Bu durumu resepsiyona ilettiğimizde, gökdelenlerde balkon olmadığını söylediler. ancak çevredeki diğer binaların çoğunda balkon bulunuyordu ve balkonsuz olan tek bina neredeyse bizim oteldi. Sorunumuzla ilgili hiçbir şekilde yardımcı olunmadı veya alternatif bir çözüm sunulmadı.

8/10

Excellent

20 Feb 2026

Gry

We tested Ciel for one night while in Dubai too see how it was.
We came early for morning session at sky pool before checking in.
They also gave us the room earlier so that was nice.

We booked for high floor with lounge.
Room had a great sea view, was clean and comfortable, but other than that nothing special.
I like too keep a small light during night in the bathroom that was not possible.
It was to much light or nothing.

Lounge was super nice, we had
breakfast, afternoon tea and drinks and snacks there. Very friendly and welcoming staff, great service and good food. Best part off the stay.

We also tried tattu sky pool, it was very small, felt like the same size as some bathtubs, and be aware off that its cost extra even if you are staying, its not part off the hotel, you must book in advance.
Would not say it was worth the money.
(Try Zeta at Adress beach instead.)

The normal hotel pool at 11. floor was small and quite nice, but very little sun came through during the day.

We had dinner at Tattu, nothing wrong with it, but we had better Chinese food elsewhere ( Try Hutong instead)

10/10

Exceptional

18 Feb 2026

Amir

Allt var perfekt

10/10

Exceptional

16 Feb 2026

RAGHED

Wow

10/10

Exceptional

16 Feb 2026

Carina

Fantastiskt hotell och helt otrolig personal som är service minded utöver det vanliga.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Laura

Das Design ist absolut faszinierend, die Zimmer und die gesamte Ausstattung des Hotels nagelneu und makellos , qualitativ hochwertig ... Man fühlte sich einfach rundum wohl und perfekt aufgehoben.
Das Personal war unfassbar freundlich und hilfsbereit aber auf eine sehr liebevolle und angenehme Art und Weise und herzlich , nicht aufdringlich.
Auch das Essen ist wirklich sehr gut und lecker, es gibt eine große Auswahl beim Frühstück, die einen jedoch nicht erschlägt und man kann mit direktem
Blick zum Meer frühstücken.
Die Lage direkt an der Marina ist ein absolutes Plus und auch zum Strand hat man es nicht weit.
Es gäbe noch tausend Dinge die mir einfallen würden, die dieses Hotel absolut einzigartig und aussergewöhnlich machen, es ist ein wirklich einzigartiges Erlebnis hier zu sein und mehr als empfehlenswert.

Leisure Friends

10/10

Exceptional

29 Jan 2026

Patrick

Zimmer war sehr sauber, rein ,room Service immer eine top Leistung gemacht zwei mal am tag wurden die zimmer gemacht

Aufzüge waren sehr schnell kein langes Warten

Frühstück war sehr gut und auch sehr viel Auswahl

Leisure Partner

10/10

Exceptional

26 Jan 2026

Anna

Thank you so much for a nice stay at Ciel.
Friendly staff, very clean, very good breakfast.

Business

10/10

Exceptional

26 Jan 2026

Suleman

Everything was perfect, specially the service

8/10

Excellent

25 Jan 2026

FRANCOIS

Beaucoup de staff, très aimable et professionnel! Le fitness est magnifique! Tout est très beau, mais y dés détails à améliorer, on sent que ça vient d’ouvrir!
Attention, plusieurs prestations sont en extra: la plage, la piscine et le bar du 76e étage, etc…

Self

10/10

Exceptional

22 Jan 2026

Michael

Excellent in all aspects, nothing bad to say at all.

Business