Mercure Duesseldorf Kaarst

8/10

Excellent

01 Jun 2026

John

Very clean hotel close to airport 15 to 18 minutes away

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

James

Convenient location

Partner

6/10

Pleasant

20 Dec 2025

Andreas

The good:
Clean rooms
Friendly staff (especially evening)
Quiet

Could do better:
Eerily dark corridors at night
No irons and ironing boards in rooms
Mediocre, and expensive, breakfast
Credit card reader at kiosk refused to accept any of my Canadian cards - friendly staff was quick to help
Very dodgy area - I would not walk around the area alone at night

Business_and_leisure Self

10/10

Exceptional

05 Dec 2025

Bartlomiej

Best

Business

8/10

Excellent

20 Nov 2025

Enmanuel

Buen lugar y las instalaciones excelentes! Súper cómodo. Únicamente fue costoso utilizar el servicio de lavandería.

Leisure Self

2/10

Poor

19 Nov 2025

Walid

The hotel is in Kaarst not in Dusseldorf.. in terms of transportation and access it is not suitable at All,...people who works there are so rude and unprofessional.. you can an hour waiting to be check in with negligence from their part . As well they gave us a small room with a huge toilet,for disabled people .. they regused to change .awful hotelcand not recommended at all .

Business

8/10

Excellent

17 Nov 2025

Duncan

Room was clean and comfortable. No complimentary water though, which is disappointing.

Business

10/10

Exceptional

04 Nov 2025

Rafal

Clean nice

Business Friends

4/10

Poor

04 Oct 2025

Anja

Too pricey for offering. Business-like hotel at freeway exit, but no service, no warmth, all digital process gone too far, running toilet (not fixed day 2), ridiculous parking cost, fluctuating water temp that got scorching hot. Ugh.

Business_and_leisure Self

6/10

Pleasant

09 Aug 2025

Mark

Built up area. It served a purpose and the dtaff were good. It was fine as somewhere to pass through

10/10

Exceptional

16 Mar 2025

Gary C

Nice place to stay.

4/10

Poor

07 Feb 2025

Mark

Not a great hotel just convenient

I would not recommend. Restaurant has a very limited basic menu and was the same menu for the 2 nights I ate there. I asked reception for the shower gel in the bath to be filled up and they failed to fill it up after asking. The corridor was not heated and cold, decor very tired.

Business

6/10

Pleasant

23 Jan 2025

Andreas

Just OK.

Hotel was just OK for the 3 nights I stayed. If I had to stay there longer I would probably change hotel though. I requested through the app that I would like to have my room cleaned, I got an email confirmation that my request had been accepted, however this never happened. The toilet was leaking all the time and out of the 3 nights I stayed there, it was only the last night when the hot water was stable and consistent to have a shower. Bedside table and the desk that was in the room, had some sticky marks from glasses which apparently were from some sort of juice or beverage.

On the bright side, the staff was really helpful, food at the restaurant for dinner and breakfast was really nice.

Business

10/10

Exceptional

15 Jan 2025

Paul

Convenient comfortable hotel

The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly

Business

8/10

Excellent

11 Oct 2024

Paul

Great staff, overpriced breakfast

I always enjoy staying at the mecure Kaarst. Staff are excellent.
My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.

Business

10/10

Exceptional

23 Aug 2024

Paul

Conveniently located hotel

I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner

Business

2/10

Poor

21 Jul 2024

Siddharth

We reserved a double bed room but they sold out all the rooms before we arrived so we ended up in a twin room. The front desk staff was very accommodating but for a couple to sleep in 2 separate twin beds and then the coffee maker didn’t work so unfortunately we did not have a positive stay - high water pressure was the only positive aspect of the stay for us

Business_and_leisure Partner

8/10

Excellent

18 Jun 2024

Zohair

Good experience

10/10

Exceptional

17 May 2024

Christian

Great hotel, friendly staff, on an industrial estate

Leisure Partner

8/10

Excellent

02 Feb 2024

Luciano

Good hotel overall.

Business Self

10/10

Exceptional

30 Nov 2023

Paul

Good hotel and service

Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.

Business

10/10

Exceptional

14 Oct 2023

Illia

Very nice and clean hotel

Business Partner

10/10

Exceptional

04 Oct 2023

Brandon

Nice spacious hotel in a good location. Very friendly and helpful staff.

Business Self

10/10

Exceptional

23 Jul 2023

Elisabeth

The room was nice and clean. Queen size bed with small duvet (1 person). Breakfast buffet (included) was good, lots of choices and a carafe of coffee. Outdoor patio was available for seating. Staff was pleasant and helpful, despite my lack of German.

There was a gate to parking at street. I was dropped off and picked up so there was a bit of a walk to hotel entrance.

Overall, a pleasant stay.

Leisure Self

6/10

Pleasant

11 Jun 2023

AIYMAN

AC is not cooling well.

Business_and_leisure Family

6/10

Pleasant

04 Jun 2023

Erik

We specifically looked for a property with ev charging and this hotel was offered. The night receptionist did not know about any charging station in the premises. The air-conditioning in the hotel room was also very warm even if we choose the lowest Celsius options, it was no use. Other than that, the room was okay.

10/10

Exceptional

07 May 2023

Debra

Hotel was great. Room was clean and comfortable. Plenty of parking, good breakfast, friendly staff. Location right off highway was great to drive to sights, but not walkable area.

Partner

10/10

Exceptional

16 Jan 2023

Karine Frances

Lovely snd comfort stay at this Mecure. Breakfast is yummy!

8/10

Excellent

15 Sep 2022

Moqdad

Clean and quiet

Leisure Family

10/10

Exceptional

16 Jul 2022

Diana

The hotel is nice and clean.
The staff very helpful and welcoming.
Breakfast was very good and reasonable price.

Leisure Friends

6/10

Pleasant

10 Jun 2022

Bimesh

Meh

Leisure Partner

8/10

Excellent

20 May 2022

Dagogo

What I liked: 10 minute walk from the S-Bahn || Peaceful area || close to an Aldi || clean property and nice rooms || Kind and helpful staff

What I didn’t like: Limited selection of the types of breakfast (although the options of the breakfast there were completely fine and made decently)

Overall: No real complaints with the hotel, the staff were helpful despite me not knowing German. I would definitely go there again.

Rating: 4.5/5

Leisure Self

10/10

Exceptional

14 Oct 2021

Stephen

Excellent for a business trip

Very friendly helpful staff. Good facilities, very clean.

Business

8/10

Excellent

30 Aug 2021

Verified traveler

Great hotel

Very clean hotel, convenient location. There is a small offsite parking location that’s free.

Friends_and_family Family

10/10

Exceptional

28 May 2020

jay

Mercure dusseldorf....id stay there when ever in d

It was a really nice stay i had the hotel was very clean ...and everything you could think of was there for breakfast....and that staff was so friendly

Business

8/10

Excellent

08 Mar 2020

Verified traveler

Nice hotel, clean and well presented if a little dated in places

Business

8/10

Excellent

11 Aug 2019

Saleh

Family stay.

Nice hotel, super friendly staff specially Laura ❤️, good location, cheap car parking (€8/day) and limited free parking available nearby. Clean, quiet, and spacious rooms with A/C and super comfy double bed.
Negattives: although it is a 4-stars hotel, there was no fridge in the room. In addition, no robes and no slippers. The swimming pool was small. It barely fits 6 adults. There was sauna but no steam room. Moreover, no towels is provided in the pool area.
I did not try the food in this place. In general, I recommend this hotel.

Family

10/10

Exceptional

27 May 2019

Antone

Clean, well presented hotel

Good business hotel as I had to work for 1 day. Quiet location and staff friendly. Off road parking, takeaway shops etc. KFC, McDonalds, Subway were local (5 min drive).
Had a car so everything was within a good distance

Partner

10/10

Exceptional

25 May 2019

Raymond

Nice suburban hotel

Very nice hotel in a quiet suburban location. Access to the IKEA Station was just a short walk away which made travel easy. For those with a vehicle there was ample parking in a large well lit lit. Rooms were huge with comfortable bedding. Staff was very friendly and allowed me to check in early after a very long flight.

10/10

Exceptional

21 May 2019

Kevin

Fantastic hotel in Kaarst

Fantastic hotel in Kaarst (about 20 minutes outside of Dusseldorf). Very helpful staff. Good sized pool and gym area. A short 3 minute walk to main train line into Dusseldorf. Highly recommended.

6/10

Pleasant

13 Dec 2018

Nik

Clean, but comfort and convenience lacking

Hotel is very clean and efficient and rooms are quiet. Prices for the restaurant and bar is fair. What isn't so good is that you have to pay for parking (this is an out-of-town hotel) which for me isn't justified for hotel guests. Also, the single beds seem narrow, but the duvets are extremely narrow - so much so, they keep moving off you on one side or the other which doesn't make for restful sleep.

8/10

Excellent

02 Aug 2018

Verified traveler

Not bad if you're driving through

A decent hotel if you are driving on the nearby highways. The beds were comfortable and the room was clean. The staff were friendly and helpful. They charge for parking but you can park for free just outside on the street. We stayed after flying in to DUS airport. It was about 20 mins driving from the airport.

10/10

Exceptional

11 Sep 2017

Verified traveler

Great hotel

I've stayed in this hotel before and it has great facilities and environment. The only bad thing is the lingering bad body odor smell that is always in the halllways but not necessarily in the room. But I would stay here again

Family

10/10

Exceptional

23 Aug 2017

J

Good value hotel with spa and pool

Good value, friendly and accommodating staff. Spacious room.

8/10

Excellent

06 Jun 2017

Joel

Out of the way

This hotel was fine. Nothing special but functional and comfortable. Staff were very friendly. Please note that this hotel is approx. 10km away from the city centre so costs around €50 in a taxi. The nearest tram stop is a 20 min walk away so not ideal with luggage. There is not much in the surrounding area - only car show rooms and Ikea.

8/10

Excellent

06 Mar 2017

Verified traveler

Paranormal but good stay

Been here in past stays. Was great. This stay I felt there was a friendly ghost in the room. Whilst lying in bed at night, had the strong smell of vitalis hair tonic flow through the room. Strange. But I'm believer in those kind of things. No harm. No foul.

8/10

Excellent

28 Nov 2016

gary

Too much noise starting past 8 30 in the morning. Rather than that, great breakfast, parking, close to the Bahn station. The staff speaks good English, very helpful. Both paid parking with video surveillance as well as free parking is availble. I have not used the pool or wellness area, but have seen many people using it. Kids friendly, too.

10/10

Exceptional

15 Sep 2016

menesleo

Hotel with AC for the summer

Personnel was very attentive, beds are very comfortable, one of the very few hotels that have air conditioning.

10/10

Exceptional

25 Jul 2016

Jack

Nice hotel, excellent value

Stayed at this hotel with my wife for a weekend in July while we were visiting friends in Kaarst. The hotel room was excellent for the price we paid. We didn't have breakfast or use the restaurant so can't comment on the food.

Partner

10/10

Exceptional

24 Jun 2015

Dlpak

This hotel a amazing for me.

Family

6/10

Pleasant

16 Apr 2015

ME

hotel in dire need of renovations.

First impression arriving in the lobby was good as the reception area looks recently renovated and has an appealing modern decor. In great contrast with the rest of the hotel once you step out of the elevators. Room furniture is outdated, tired and in dire need of renovation (at least in my room). Hallway and room carpet in need of at least a good cleaning or to be replaced. Staff is overall friendly. Shuttle to airport cost 25€ which I thought was a bit expensive.

8/10

Excellent

16 Oct 2014

Verified traveler

New Management

I stay at this hotel 3-4 times per year. It used to be Park-Inn, no value-added after the sell. Mercure charges for early check-ins or late check-outs.

8/10

Excellent

24 Aug 2014

Verified traveler

Old property and uncomfortable pillows

This property is showing its age, but it doesn't affect the quality of the stay. The pillows however are not acceptable and there are no alternatives, despite booking a suite. Bathroom is nice but the shower & tub combination is a dated and hazardous element that should be eliminated. The suite should be upgraded to have a separate bath with a whirlpool and another with only a shower.

10/10

Exceptional

17 Feb 2014

Kurt & Rani

Great hotel even though location is not ideal.

We enjoyed our stay as we were 2 adults & 2 small children (5 & 2). The hotel was clean and there was a pool area to take the children. The suite we stayed in was perfect to allow the children to go to sleep while we could stay up and enjoy the evening. The breakfast buffet was top notch and very filling. We stayed there to attend an event at the Messe Dusseldorf and it was only a 15 minute drive away from the hotel so it worked out perfectly.

8/10

Excellent

02 Feb 2014

Verified traveler

Business Hotel with no free internet.

Tg

6/10

Pleasant

02 Feb 2014

Leo

Overcharged

This was my second stay in this hotel during the same trip. For some reason, the manager decided it was UCR to charge me more than my colleague with a similar room for a late check out.

6/10

Pleasant

27 Jan 2014

A

Good hotel. Funny smell

There is a constant funny smell in the first floor hallway like a lingering armpit odor. The smell doesn't exist inside the room. But you smell it when you walk in the hall.

10/10

Exceptional

13 Jan 2014

Verified traveler

Great enjoyable hotel

Good location to tour the area, nice indoor pool,great room facilties and friendly staff.
Breakfast too expensive - just go out.

8/10

Excellent

30 Oct 2013

Marco

Very good Hotel, clean and with nice staff

Family

10/10

Exceptional

09 Jul 2013

MOL

Great Location & Fantastic Service

Staff very helpful ! Quiet location but close to train station. Made use of free local gym entry, which was great !

10/10

Exceptional

30 Aug 2012

Verified traveler

Good Choice!

Our holiday was made more memorable with an excellent stay at Park Inn Kaast! Good to have the air-condition in the room during the hot weather ... and the pool was small and manageable for the children. Pillows were a bit soft....

Family

10/10

Exceptional

20 Aug 2012

Verified traveler

Excellent Choice!

An altogether great holiday for the whole family! Close to all the amenities ...and easy access to shopping, food, attractions...we used Park Inn to come home for this holiday around Germany and Netherlands.

10/10

Exceptional

20 Aug 2012

Verified traveler

This hotel was a excellent choice...from the quality of service of the front office, room service and housekeeping staff. We have stayed in many 4-5 star hotels and as far as service is concerned, Park Inn deserve a 5 star! Totally efficient with any request asked...

Family

6/10

Pleasant

11 Apr 2012

Verified traveler

quality of service

one of the 3 rooms was a smokers room and the the hotle refused to amend this. So we ended up in staying in 2 rooms rather than 3 for the first day.

8/10

Excellent

14 Aug 2011

Family

Park Inn by Radisson Düsseldorf Kaarst - close to

A hotel close to the Autobahn, easy to combine with your travel going north or south in Europe.
Good restaurant and very nice accormodations.

10/10

Exceptional

09 Aug 2011

Mark

Park Inn Kaarst

Excellent quiet very comfortable and easy access to the autobahn and it has a swimming pool Sumptious breakfast worth the €15

8/10

Excellent

28 Jun 2011

Hallvard

Very Good

This is a great place if you are driving a car. The hotel is excellent.

6/10

Pleasant

21 May 2011

Verified traveler

Hotel 22 KM from Dusseldorf airport, which is a big difference to what it was stated in the hotel location information.
Hotel in a Industrie area.
Food pretty good.
Rooms to hot and without air conditioning

2/10

Poor

31 Jan 2011

Anonymous

Awful

The receptionist gave us a room at the basement with a disgusting smell of smoke although it was said it is a non-smoking room. I also wanted two separate beds and she said it's impossible. After I saw this terrible room I asked her a clean room at least at the first floor. She changed the room with a more reasonable one reluctantly. Surprisingly it had two separate beds. It was my first and last stay in this dishonest hotel.

Family

10/10

Exceptional

21 Sep 2010

Pavel

No free internet!

No free internet!

10/10

Exceptional

31 Aug 2010

Singeorzan

Hotel Park Inn Kaarst

It was very beautiful , my wife was very happy in this week-end.

2/10

Poor

22 Apr 2010

sandra

Health concern

Pros: The hotel property itself is in good condition with an attractive interior decor befitting a mid-range property such as a Residence Inn. The staff was extremely gracious and accommodating. Also, the breakfast buffet offered a wide assortment of selections, both hot and cold (e.g., eggs, sausages, potatoes, fruits, cerals, pastries, etc.).

Cons: Only a portion of the hotel rooms have been remodeled as of April 2010 and the hotel property is difficult to find after exiting the highway. However, my overriding concern was the high volume (over 30 separate lines) of high voltage power lines adjacent to the hotel property. Most folks would probably not even notice the power lines, but as someone with a pacemaker - the strength of the EMF transmissions was off the charts. The hotel staff generously arranged to move my family into another property to accommodate our health concerns.

Family

8/10

Excellent

27 Feb 2010

Anonymous

Tha hotel is comfi, breekfast

Tha hotel is comfi, breekfast is excelent like other Park Inn.

2/10

Poor

19 Oct 2009

Disgrunteld

the worst hotel experience of my life

I was ripped off in the taxi on the way and the hotel staff did nothing to help me. My room smelled like somebody had died in there and they did nothing about it and sniggered at me behind the desk. The smell was so bad I couldn't sleep. I asked to switch rooms but they said they were full - which I knew they weren't as my business associate had cancelled at the last minute. They said they would clean the room thorougly but all they did was open the window, which did nothing to alter the smell. Eventually they switched my room but only after alot of complaining on my part and alot of sniggering behing the desk on theirs. The pool was about twice the size of my bath at home and they made no effort to give helpful directions to the train station so I got really lost.

10/10

Exceptional

29 Jun 2026

Oliver

Der Aufenthalt war sehr gut. Preis-Leistungs-Verhältnis perfekt. Mitarbeiter allesamt freundlich und hilfsbereit. Haben am Abend im Hotelrestaurant gegessen. Es gab ein chmackhaftes Buffet. Das Frühstück am nächsten Morgen war soweit okay. Nur das angebotene Rührei war wirklich absolut nicht genießbar. Ich habe schon eine Menge Frühstücke in vielen verschiedenen Hotels zu mir genommen aber dieses war leider das schlimmste Rührei, was ich bisher gegessen habe, sorry. Absolut künstlich, Gummiartig und null Geschmack. Wir würden trotzdem wieder kommen, weil alles andere stimmig war.

Partner

10/10

Exceptional

27 Jun 2026

Lars

Super godt hotel,alt var super godt fortjener helt sikker 5 + stjerner.
1000 tak for denne gang ,vi ses snart .

6/10

Pleasant

22 Jun 2026

Sjouke

Alleen buffet restaurant met weinig keuze

Self

8/10

Excellent

20 Jun 2026

Bernhard

Mit etwas besserer Reinigung würde man das Hotel gut aufwerten. Sauberkeit ist hier wirklich das größte Probleme. Sowohl im Zimmer als auch im Frühstücksbereich (Geschirr). Im Gym gibt es fürs Krafttraining einen Turm. Somit kann eigentlich nur einer trainieren. Das ist jedoch öfter so. Nur das halt so gut wie alle Teile des Turm

10/10

Exceptional

11 Jun 2026

Line

Fantastisk morgenmad!! Dejligt roligt.

Friends_and_family Family

8/10

Excellent

03 Jun 2026

sandro

Hallenbad und alle Fenster, schrecklich unsauber.

Friends_and_family Family

4/10

Poor

13 May 2026

EDUARDO ALBERTO

Comenzaré con decir que el hotel no ofrece limpieza de habitaciones si no le es informado, (hay que avisar a diario) luce viejo, descuidado, las toallas no las cambian, el desayuno es aburrido, monótono y sin nada para desear, después del tercer día comer por la mañana lo mismo en mi concepto no es atractivo.

Cobran el estacionamiento, no está incluido.

Quizá no vuelva a este hotel, por cierto, por poco me mato en la tina de baño, que es extra resbalosa, ni por eso se ocupan de riesgos.

Business

6/10

Pleasant

13 May 2026

Koen

Was ooit mooi en modern - nog steeds goed maar wel gedateerd.
Personeel vriendelijk, dicht bij de snelweg, restaurant okay, kamers schoon en okay wel gedateerd.
Prima maar niet echt gezellig.

Self

8/10

Excellent

13 May 2026

Richard Høj

Morgenmaden var høj klasse. Der var spændende retter og var pænt og rent.

Self

8/10

Excellent

26 Apr 2026

LARA

Sehr gutes Frühstück

Self

8/10

Excellent

17 Apr 2026

Luca Gaetano Maria

Colazione fresca

Friends_and_family Friends

8/10

Excellent

02 Apr 2026

Micha

Kamer goed. Goede plek naast de snelweg. Rustig ook. Wij hebben gebruikt als verblijf om naar Düsseldorf te gaan en dat ging perfect.

Family

8/10

Excellent

29 Mar 2026

Christoph

Praktisch gelegen, gut betrieben

Self

8/10

Excellent

23 Mar 2026

Remco

Prima Hotel. Wat verouderd maar netjes en schoon! Echt n congreshotel.

Self

10/10

Exceptional

14 Jan 2026

Ercivan

Kızımız için uygun bir yatak ve geniş bir osa ayarlandı.

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Stig Holt

Hotellet var under renovering

Business

6/10

Pleasant

26 Nov 2025

Kerstin-Elena

Das Personal war sehr zu vor kommend sehr freundlich und immer hilfsbereit.
Das Hotel hingegen wird nicht wirklich gepflegt. Sehr viele Baustellen die Heizung in dem Zimmer war sehr laut und ohne Heizung war es zu kalt. Nachts nach 0:00 Uhr immer novh sehr laut auf den Fluren was man leider im Zimmer sehr gut hören kann.Die Stadt Kaarst erhebt pro Gast und Nacht 3,- Euro City Tax. Die man zu entrichten hat. Doch alleine der Vorplatz(Stadtparkplatz) des Hotel sieht nach einem Müllabladeplatz aus sehr sehr Schade.
Weil das Personal des Hotels sehr herzlich ist uns sein bestes tut. Der Zimmerservice muss sich noch einspielen.

Business Self

10/10

Exceptional

26 Nov 2025

Halima

Very clean, staff very friendly, near the freeway. I would book again if i go back.

Leisure Family

10/10

Exceptional

24 Nov 2025

Manuel

Top

10/10

Exceptional

21 Nov 2025

Ercivan

Çok temiz ve kullanışlı odalar

Business

8/10

Excellent

12 Nov 2025

Andre

Jawel

10/10

Exceptional

10 Nov 2025

zineb

Tout était parfait

6/10

Pleasant

06 Nov 2025

A.F.H.

We hadden verzoek gedaan voor een babybedje voor onze zoon van 10 mnd. en gevraagd als het niet lukt met ons contact op te nemen.
Bij aankomst op de hotelkamer stond er een extra bed voor een volwassene.
Na 3 keer vragen bij de receptie en ruim 2 uur wachten bleek dat ze alleen nog een kapot babybedje hadden. Zeer slechte communicatie.
Verder is het hotel ok. Prima ontbijt.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Markus

Sehr großzügiges Zimmer.
Mit Sitzgelegenheit, Kaffeemaschine, Minibar ausgestattet. Ausgezeichnetes Frühstück. Viele Parkplätze, leider nucht kostenfreie. Keine Möglichkeiten E-Fahrzeuge zu laden.

Business

2/10

Poor

08 Oct 2025

Iyad

Room full of insects

Would not recommend. The rooms and hotel service were extremely disappointing. Our room was full of insects, cockroaches, and bedbugs. We had booked a triple room, but when we informed the hotel manager about the issue, she was very unkind and unprofessional. She offered us another room that only had one queen bed and a sofa bed, which did not match our original booking. We therefore requested a refund, which the hotel refused. We checked out immediately. To our surprise, other guests had reported the same problems in their reviews. Never book a stay at the Mercure Hotel Düsseldorf!

Business

6/10

Pleasant

02 Oct 2025

Alexander

Es gab oft Nebengeräusche: Fahrstuhl, Flugzeuge, Wassergeräusche.

Business