Name: Dorint An der Messe Köln
Address: Deutz-Muelheimer-Str., 22-24, Koeln, 50679, DE

8/10

Excellent

19 Jul 2026

Eric

Hotel was perfect and for myself the location was ideal for my travel plans.
Train station 5 mins walk away, trams and buses right outside hotel.
I can't fault the hotel for anything and would recommend it.

Self

10/10

Exceptional

24 Jun 2026

Gregory

A+ in every aspect, especially the friendliness of the staff.

Self

6/10

Pleasant

30 May 2026

Marcus

Pool and sauna and parking not included in the price!!! Have to pay for these separately...

Partner

10/10

Exceptional

09 May 2026

PHILIP

Staff

Business

10/10

Exceptional

08 May 2026

Samantha

Fantastic location for Messe

Business

10/10

Exceptional

13 Apr 2026

Abdallah

Clean room

Self

10/10

Exceptional

13 Apr 2026

Abdallah

Clean room central

Self

10/10

Exceptional

11 Apr 2026

Marian

Very good location, walkable distance to the city center and the fair grounds are just across the street. Hotel is very clean, the room was spacious and comfortable. Pool is too small to swim but okay just to splash a little bit. Breakfast is too pricey. Parking is quite pricey too but okay for a big city. Overall very good experience. Would definitely come again.

Partner

2/10

Poor

10 Feb 2026

Brenda

I have stayed at the Dorint multiple times in the past and have always looked forward to returning, which makes this experience particularly disappointing.

Upon check-in, I was assisted by Corinna Submann, and the interaction was unprofessional and unwelcoming. I felt as though I was being accused of attempting to underpay for my room due to the reservation showing one person. Prior to arrival, I had messaged the hotel indicating that there would be two guests and that I required two beds.

The room I was initially assigned was a superior room with only one bed. As I was traveling with a coworker, this was not acceptable. I returned to the front desk and was downgraded to a smaller room with two beds. The interaction at the desk during this exchange was again unfriendly.

I had booked and paid for what I understood to be a higher-category room and requested a credit to reflect the downgrade and the fact that the room did not meet the expectations of my reservation. I was told this was not possible and that it was Expedia’s responsibility. After spending several hours communicating with Expedia, they informed me that any refund or adjustment was the hotel’s responsibility. No resolution was offered.

In addition to the room issues, several aspects of the hotel were below the standard I expect from a four-star property:
- The main entrance door was not functioning.
- Lobby furniture had been removed.
- Tiles in common areas were cracked and in poor condition.

10/10

Exceptional

09 Feb 2026

Domonique

Room was large and clean in good condition.

Partner

8/10

Excellent

29 Dec 2025

Michael

All good except we had 2 single beds pushed together instead of the king size bed we booked

Partner

10/10

Exceptional

12 Dec 2025

Christopher

Clean spacious rooms. Warm friendly bilingual staff. Location is a little quiet but not too far walk to the cathedral and also next to the station. Would recommend.

10/10

Exceptional

08 Dec 2025

Ross

Nice steady hotel. Great location .

10/10

Exceptional

01 Dec 2025

Claire

Staff were friendly and evrything was very clean. Spa was an added bonus!

We were at the front of the hotel so experienced a little bit of road noise but it didn't particularly impact on sleep.

Leisure Family

8/10

Excellent

25 Nov 2025

Mark

Nice breakfast

8/10

Excellent

24 Nov 2025

Zoe

Breakfast wasnt included.

Partner

8/10

Excellent

16 Oct 2025

Duncan

Staff were attentive, rooms were comfortable and spacious overall great hotel

Business

10/10

Exceptional

13 Oct 2025

Stephanie

I didn’t driven The gym was closed when it should have been opened. But from the look of it, the gym was clean and expansive.

Leisure

10/10

Exceptional

13 Oct 2025

Heidi

Long walk to cologne centre felt like it was more for someone staying for conference or work nothing much around,

Leisure Partner

10/10

Exceptional

28 Sep 2025

Gary

Great

Leisure Family

6/10

Pleasant

14 Sep 2025

Scott Alfred

Nice Hotel got Tired poor bathroom personal cleaning products and thin/ poor quality towels - BED VERY GOOD

Business Self

2/10

Poor

12 Sep 2025

Ariel

The most disappointing hotel I have ever been

Old hotel not clean terrible staff
Absolutely not 5 star hitel
I will never stay there again

Business

10/10

Exceptional

09 Sep 2025

Elliot

Great hotel with very close proximity to the Messe

Business

8/10

Excellent

09 Sep 2025

Jurgita

You have to pay extra to use the pool and sauna. No actual Spa facilities.

8/10

Excellent

09 Sep 2025

Dean Alexander

No complaints at all, staff went above a beyond..only a 20 min walk to main Cologne Cathedral

Leisure Partner

8/10

Excellent

24 Jul 2025

Bernard

Good place does what u need

Business Self

10/10

Exceptional

01 Jul 2025

JACK

nice staff good food clean and comfortable rooms

Business Partner

10/10

Exceptional

18 Jun 2025

Paul

Good Hotel, clean and comfortable

Business

10/10

Exceptional

18 Jun 2025

Paul

Nice Hotel, right opposite the Messe, comfortable and clean. Good service

Business

10/10

Exceptional

12 Jun 2025

Ladie

Short walk to the arena, pedestrian bridge to Koln cathedral and rail station.
Only complaint was the gym – in the basement and you have to pay an extra fee to use it. A little hard to figure out where the dressing rooms are and such.

2/10

Poor

08 Jun 2025

Verified traveler

AVOID THIS HOTEL

dont trust them, dont believe them, everything in written or you might end up with a bill and a cover up. I will file an official complaint as thats my only option.

2/10

Poor

06 Jun 2025

Verified traveler

AVAOID THIS HOTEL

dont trust them, dont believe them, everything in written or you might end up with a bill and a cover up. I will file an official complaint as thats my only option.

Business

10/10

Exceptional

31 May 2025

jeremy

Room was great. Need to update TV’s

Business Partner

8/10

Excellent

28 May 2025

Angela

Well located hotel across from the east entrance of the Messe. Our large room was well appointed, bed comfortable, WIFI great. Air conditioning was hopeless,even after a valve was replaced we has a downstairs sitting area and upstairs bedroom, Each had its own unit that we ran at 18c for the total of our stay., we had to sleep without any covering as too hot. Hotel is super expensive druing the trade shows.
A selection of restuarants are within a 10 minute walk as is the train station, a tram runs outside the hotel. Downstairs is return for Alamo, Enterprise National car rentals which is very convenient.

Business Partner

10/10

Exceptional

16 Apr 2025

Stephen

Really nice hotel. Tidy, clean and a good well equipped room. Even had a fridge. Recommended

4/10

Poor

15 Apr 2025

Hit

Hotel was ok, not great for £750/night the room I was given, when I walked in someone was in the shower.
Second room had a dirty toilet I flushed, bed sheets dirty… sad experience unfortunately

Business_and_leisure Family

10/10

Exceptional

12 Apr 2025

Eduard

Good for conventions

Very practical and Not indulgent

Business

6/10

Pleasant

12 Apr 2025

Verified traveler

I booked a queen bed but got dual beds,
The rooms are not sound proof , footsteps can be heard all day and all night, its quite annoying

Business

8/10

Excellent

09 Apr 2025

Theresa

The hotel is very much a business meeting type hotel. The bed was conf

10/10

Exceptional

10 Mar 2025

EMMA

A great stay!

A well located hotel to the trade centre with lovely staff and great comfortable rooms.
The food- well all I can say is that I’ll be thinking about that goats cheese salad until I next stay there! It was amazing!

Business

10/10

Exceptional

01 Mar 2025

Darren

Free Leisure and Parking

I’ve stayed here before so I’m a returning customer, free leisure facilities and parking! Great place

Business

8/10

Excellent

19 Dec 2024

Thomas

Great location and friendly staff.

Leisure Partner

6/10

Pleasant

03 Dec 2024

Brent

All good except the desk

This was definitely an amazing hotel. It has a good location and it has a good restaurant and the rooms are clean and awesome. The weird thing is no matter which person was working the desk they were not friendly and acted like they were doing us a favor waiting on us. Maybe that's just their age.

Partner

10/10

Exceptional

01 Dec 2024

Michelle Anne

Comfy bed, great choice of food at beakfast, and very nice staff.

Leisure Partner

10/10

Exceptional

26 Sep 2024

Lilah

Customer service was excellent at this property. Clean and friendly environment. Highly recommend!

10/10

Exceptional

07 Sep 2024

Nicole

Great for conventions! Love the indoor pool/sauna just wish they had massages

Business Self

10/10

Exceptional

30 Aug 2024

Scott Alfred

Lovely hotel and great staff

Business Self

10/10

Exceptional

25 Aug 2024

jose david cardona

Everything better than expected

Business Partner

10/10

Exceptional

10 Jul 2024

Joseph

Great location. Hotel staff were very friendly and helpful

Leisure Self

8/10

Excellent

18 Jun 2024

Julie

Great breakfast, very close to tram stop to get tram into city centre

Leisure Partner

10/10

Exceptional

16 May 2024

Neil

Convenient to conference centre but not much else around

Business Self

8/10

Excellent

12 May 2024

Joseph

The property needs an upgrade, it was a hot day. The air conditioning barely blew any air. Thank goodness the window opened after dark. I asked for 2 more pillows and I was told 2 pillows per person. (I did end up getting 2 more pillows), I had to argue to get them.

Leisure Partner

8/10

Excellent

09 Apr 2024

Ria

.

Leisure Self

6/10

Pleasant

24 Feb 2024

Colegio Aleman

Old Hotel
Not renovated
Expensive

Business Self

10/10

Exceptional

04 Jan 2024

Birgit

Everything was perfect when we stayed. We also had a great view from the room. Nice touch.

Leisure Family

10/10

Exceptional

10 Dec 2023

Maria

Quiet close to train

Front reception person Daniella exceptional.
Only wish the hot tub was operational and the pool was warmer. Plano, Texas

Friends_and_family Friends

10/10

Exceptional

20 Oct 2023

Pascal

Efficient check-in and good breakfast.

Leisure Friends

10/10

Exceptional

11 Sep 2023

Lap Tak

It was amazing stay at Dorint An Der Messe. It was clean, tidy and comfy. However, it will be good if they can review the pillow materials to make it more supportive.

Business

8/10

Excellent

11 Sep 2023

muneer

good hotel for business trip as it is opposite the exhibitions halls, clean, comfortable, and helful stuff. but i think the rate is high according to the facilities.

Business

10/10

Exceptional

16 Jul 2023

Sunjay

Excellent location here at Cologne

Beautiful hotel, excellent location near the alt markt and river.

Only had one issue when the payment was taken out by the hotel when it was already paid in advance when I made the booking via hotel dot com. Obviously it was a human mistake but you very quickly resolved the issue and the hotel staff were very apologetic. That is the reason why I still going to give you an excellent review.

Overall I highly recommend this hotel.

Self

10/10

Exceptional

20 Jun 2023

Binoy

Well maintained and clean Hotel. Rooms are bright and spacious.
Great location if you are visiting the arena. Otherwise be prepared for 1-2 km walks. At the same time, the surroundings seem to be safe at any time of day or night, and there is a tram stop right in front of the hotel

Business Self

8/10

Excellent

18 May 2023

Robert

Good location for Lanxess arena. Not a lot in the immediate area but a short scooter ride to all the action

Leisure Partner

10/10

Exceptional

19 Dec 2022

Neil

Would stay here again in the future

Hotel staff were all friendly and helpful.

Business Partner

10/10

Exceptional

15 Oct 2022

Perveen

Have stayed here a couple of times and the rooms are clean and fresh. Staff are friendly and always happy to help.

Leisure Family

10/10

Exceptional

30 Sep 2022

MOISES SHEINBERG

Muy bien hotel. Limpio, espacioso, personal amable y con un buen restaurante.
Muy bien ubicado si vas al centro de convenciones, aunque no hay muchas cosas qué hacer alrededor.

Business Self

4/10

Poor

22 Sep 2022

MOHAN

I booked into this hotel simply because it was graded as giving its Expedia Guests VIP access and special offers such a free upgrade to next room level and other special offers for Expedia Gold Status Guests ..
At check in , One could only describle the check in as very cold !
Hardly a smile , no eye contact - no mention of Expedia VIP access and any special offers related to that ..
Expedia was not mentioned .
No mention of breakfast or any other dining options within the hotel .
I have booked many hotel bookings through expedia over several years ..It felt at reception that i was not welcomed at this hotel ...
No problem i will use another hotel next time ...

Business_and_leisure Self

4/10

Poor

13 Sep 2022

Adam

Hotel was clean, but air conditioning in the rooms was not working properly. The rooms got super hot, as did the gym. Was hard to sleep.

Business Self

10/10

Exceptional

04 Jun 2022

Anthony

No VIP perks

Leisure Partner

8/10

Excellent

17 Mar 2022

Joanne

great hotel, staff need manner schooling

Conviently situated in the heart of Cologne, nice clean room, comfy bed, slept well, the only issue I have is with staff, reception not freindly, not welcoming, bar staff afternoon unfreindly, evening staff great, breakfast staff not freindly. some technical issues not too serious also need attention, I did state them to the reception staff.

Business

8/10

Excellent

07 Feb 2022

Noele

Great staff

The staff are so nice and the restaurant serves great food and is really cosy. Super barman also.

Business

8/10

Excellent

06 Feb 2022

Josef

Fridge in room does not get colder then 50 f / 10 c. When I called the receptionist they said that they cannot help since all the rooms have the same fridge.
They should not post that the rooms have a fridge if it can’t get to a degree to keep food fresh.

Business Self

10/10

Exceptional

03 Feb 2022

mario

Just in front of the Messe

Perfect.
It's justa pity it's necessary to pay to use the Gym.

Business

2/10

Poor

13 Dec 2021

Robert

Due to German covid rules, we did not go to the hotel. We lost the use of our booking -paid for but unable to utilize. Very Disappointed. The hotel did offer to change a name for one of our friends to use. We could not find anyone that could use especially with the current German rules.

Leisure Partner

6/10

Pleasant

19 Oct 2021

Bernal

Staff should be nicer and friendlier

Business Family

10/10

Exceptional

13 Sep 2021

Scott

Bar staff rude telling you to wear masks before HELLO ??? No draft beer or late service, no bar till 18:00hrs poor

Business

4/10

Poor

01 Aug 2020

Landroverman

Expedia posts under car parking, that a few places are available. The hotel states, that no own parking spaces are available and that a public parking, which is connected to the hotel basement, is available only at a cost of 25 EUR per day. The description by Expedia is wrong and misleading.

Leisure Partner

4/10

Poor

08 Jul 2020

Verified traveler

Lack of service and cleanliness during COVID-19

We booked the Hotel because of its brands great reputation, and the fact that the DFL had approved the Hotel to host Soccer teams. Finding the prior guests beverages in our rooms refrigerator, was very disturbing; especially during current COVID-19 cleanliness requirements.
When we addressed our concerns; in addition to a couple of other concerns; we received a disturbing lax response. As prior guests beverages were not removed the following day either; we approached the Housekeeper directly, learning that she was not aware at all.
Breakfast & Dinner servers were good, but Culinary team very weak; with exception of one. Breakfast was less than mediocre and very inconsistent.
Communication was poor; we ask about Spa area availability prior to arrival, and were told it was closed; but might open during our 11-day stay. We inquired again at check-in; requested to be informed when Spa would open. Needless to say; we learned during check-out that the Spa had opened July 1st; but we were never informed.
Closing we would say; that we felt cheated on various services and occasions; and could have stayed at the Hyatt (for $18 more a night); Maritim and Pullman for less than what we paid.
Providing us with a couple of Drink vouchers; which we were entitled to anyways, because of \"every other day\" Housekeeping service; did not make us happier. FD person should have realized that at the latest, when we requested the GM's business card.

Business Partner

10/10

Exceptional

03 Mar 2020

Sunny

centrally located, awesome breakfast and German Clean!!

Leisure Friends

8/10

Excellent

10 Jan 2020

Verified traveler

On arrival, we were given a room which, when we went to it, had obviously been smoked in. However, when we approached reception about this, we were given another room at our request. This room was much better. The spa area was good and very welcome after a day in the city. The breakfast choices were good and plentiful. The hotel is a distance from the city centre, but there is a tram which stops just outside. We found the reception staff helpful but VERY impersonal. It would have been good to have a warmer welcome such as 'We hope you enjoy your stay' and, on leaving, 'Hope to see you again'.

Leisure Partner

8/10

Excellent

25 Dec 2019

Verified traveler

Dorint needs a refresh to entice past clients back

I have used the dorrint for the last five years and this time it was more apparent that the hotel was less attractive that it was 5 years ago .
We booked a superior room again but little things marred the stay and on reflection made us think we need to change to somewhere else.
The breakfast this time was not included so we paid the 26 euros per person to eat in the restaurant but myself and partner and our friends after using the facility found the selection limited and even bland from our previous visits the cooked selection was or had been left for a period of time.
We used the bar facilities in the evening this after a pleasant walk from the Dom but again from past experience we found nothing positive to compare with from the past visits .

Friends_and_family Friends

8/10

Excellent

12 Dec 2019

Verified traveler

Staff were very friendly and welcoming, room was warm and very clean. Didnt realise we had tea and coffee making facilities until the last day, they were not in an obvious location. The double room we booked didnt initially have a double bed but two single beds pushed together. After speaking to the reception we were moved to another room straight away. Hotel was a great location to travel into and around Cologne.

Leisure Partner

8/10

Excellent

10 Dec 2019

Christopher

Great stay

Part of a longer trip so was only here for one night but great reception and handy for where we wanted to be. Room was spacious and comfortable and great views

Partner

8/10

Excellent

10 Dec 2019

Verified traveler

A handy base to explore the city. A quiet and comfortable hotel. The breakfast buffet was great!

Leisure Partner

8/10

Excellent

09 Dec 2019

Verified traveler

Good location with tram stop right outside, and 5 stops to the centre of town.

Leisure Partner

10/10

Exceptional

16 Nov 2019

Peter

Excellent if not the cheapest, very good breakfast and location for work was brilliant, very well run would stay again when in Koln

Business

4/10

Poor

15 Nov 2019

Verified traveler

Where do I start..the pool was not heated so too cold in the winter. On the last day I got locked out of my room although requested late check out the day before. I was standing there in my rope for over 30 minutes as noone could help me right away for security reasons. Funny because speaking of, the day before our second key card for the hotel room was taken by the cleaner personnel. We only stayed 2 nights but anyone could have made a copy and enter our room while we were out. So all together a terrible organised hotel.
The staff should have:
A. Extended my hotel entry card the minute I called for late check out, so I dont get locked out of my room like an idiot in the morning and
B. have higher standards in personell and offered us new key card's when we reported (!) one \"stolen\" yes, although im sure the cleaner only accidentally took the card, its technically stolen.
Over 200 pounds for 2 nights, and they charged 2.50 for the spa ropes. (Seriously?) Ridicilous.

Leisure Partner

6/10

Pleasant

07 Nov 2019

Amber

No internet.

The stay was ok, the hotel was very clean. However, as I was there for a business trip internet is essential for me. Nowhere I was able to connect to the internet (also no paid wifi). For this reason, I do not think I will be coming back.

Business

2/10

Poor

02 Nov 2019

Verified traveler

Customer service and empathy is very poor. My bag was stolen in the breakfast area during breakfast and they cared nothing. I had to push for calling police too. I thought no someone internal to hotel would have stolen that's why the response with hotel staff is very cold

Self

8/10

Excellent

15 Oct 2019

Dirk

3 Nights

Would be better if the reception staff would proactively advise people that they need keys if they want to use lockers in the spa area. Everything else was perfect.

Self

10/10

Exceptional

09 Oct 2019

Verified traveler

Ok for this is goodcbredssssdgh GFS fffswrc bhfdfh ff

6/10

Pleasant

24 Sep 2019

Paul

ok for the business user

Efficient and business like - not particularly warm or welcoming - rooms basic

Business Partner

10/10

Exceptional

09 Sep 2019

Scott

DORINT mint

Alexander on the bar very helpful

Business

10/10

Exceptional

28 Aug 2019

Anthony

Very comfortable stay

Our room was ready on arrival at 11.30am even though check in wasn't until 3.00pm.
Room was a good size exceptionally quiet with a comfortable bed the duvet and pillows were the so soft it was the best 4 nights sleep I've had in a long time.
The surrounding area didn't have much to offer unless your attending an event at the Koelnmesse but the old town was an easy 25mins walk alternatively there was both a tram stop and rail station visible from the front of the hotel
Hotel staff spoke excellent English and were very pleasant and helpful.
We would definately recommend this hotel for a quiet comfortable stay.

Partner

10/10

Exceptional

27 Aug 2019

Verified traveler

Booked a standard room so wasn’t expecting much, it far exceeded our expectations. Close walk to the centre and if you are visiting for the convention centre or the arena it’s the perfect location. Would stay here again.

Leisure

10/10

Exceptional

27 Aug 2019

Verified traveler

Nice hotel, nice spa with beautiful cool pool , nice breakfast. Room lovely.

Leisure Partner

8/10

Excellent

25 Aug 2019

Verified traveler

It was an excellent location for our convention and the amenities were nice. The food in the restaurant was very good and we enjoyed our meals there. Our only complaint was the cost of breakfast, other hotels in the area offered discounts for breakfast if you paid upfront which made it more affordable, we would have eaten there more had it been less that 20€.

Business_and_leisure Family

8/10

Excellent

05 Aug 2019

Victor Nsubuga Alvin

nice experience

it was really nice. Amazing pool. friendly service and a very comfortable bed. really enjoyed my stay..oh before i forget, amazing breakfast

Partner

6/10

Pleasant

01 Aug 2019

Verified traveler

The spa was nice. The Air conditioning was terrible and did not work well. Also did not like the carpet in rooms.

Leisure Self

8/10

Excellent

28 Jun 2019

Verified traveler

Excellent condition the room was in when we checked in. Locationwise also great. Just did not like having to pay so much for parking.

Leisure Partner

6/10

Pleasant

17 Jun 2019

Verified traveler

Breakfast was amazing. Staff were attentive. Location was excellent. Aircon didn’t work. VIP and didn’t get room upgrade but noisy room on front. Noisy road. Small bed when there was room for king size made sleeping in the heat and noise uncomfortable. Got 10% off our drinks/food bill but had to remind them to take off bill total! Lovely Lindt chocolate hearts on checkout.

Leisure Partner