Name: Rhein Hotel St.Martin
Address: Frankenwerft 31 33, Koln, 50667, DE

10/10

Exceptional

25 Jul 2026

William

Friendly staff, great location and comfortable accommodations. Thank you for a great stay!

10/10

Exceptional

24 Jul 2026

Mandeep

Beautiful property in a beautiful location. The room accommodated our family of 5 and then some.

10/10

Exceptional

23 Jul 2026

Mandeep

Great location

10/10

Exceptional

23 Jul 2026

Marika

The room was delightfully quaint and the staff very kind and helpful. Great location! Would recommend.

10/10

Exceptional

22 Jul 2026

Dana Marie

Fantastic location lovely hotel great views

Partner

8/10

Excellent

22 Jul 2026

Ellen

We really enjoyed the location of the hotel, and it was a nice surprise to have AirCon since we were there on some really warm days. They were really nice about holding our luggage for our early arrival, too. We struggled a little bit at first to find our rooms because of the interesting layout. The front desk person never mentioned we’d need to go to level 4 on the elevator, use a different hallway access, and then go down some stairs to access our particular room on level 3, but luckily we found a map to help us. It wasn’t a big deal; it was just a little challenging when we couldn’t find it while we were carrying our heavy luggage (and it it was pretty warm).

Family

8/10

Excellent

21 Jul 2026

Thomas

Great location on the river near lots of restaurants and activities (although that can be noisy). Clean room with good AC. Staff extremely helpful and pleasant.

Shower clogged up and got everywhere in the bathroom. Only squeeze soap no shampoo or conditioner. No vegan options at their (free) continental breakfast. Must request room cleaning the day before.

Family

10/10

Exceptional

18 Jul 2026

Gerry

Nice hotel in the heart of the tourist district.

Family

10/10

Exceptional

14 Jul 2026

Katie

Fantastic location. Clean rooms with air conditioning and friendly staff. Right next to the Hohenzollern train bridge and church and 5 minutes from the cathedral on the banks of the river. Lots of food choices in the restaurant good value for money and a bonus free croissant and coffee for breakfast.

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Fabiola

Love the ubicación

6/10

Pleasant

09 Jul 2026

carsten

rabat til parkering virkede ikke.

Partner

10/10

Exceptional

09 Jul 2026

Anne-Lise

Very nice staff and the hotel was close to trainstation. Very good ac, clean room. We really enjoyed the stay 😃

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Daniel

Our bedroom was overlooking the Rhein and the window was able to open.
Room had air conditioning which was very much needed for nighttime.
Staff were lovely and allowed us to check in a little early as our rooms were ready.
There was a discount for one meal in the restaurant next door which was appreciated.
Boat tours were less than 5 mins walk.
Lots of shops behind the hotel and an amazing Jazz Bar.
All main shops were about a 10 minute walk away.
Central train station was a 10 minute walk and Messe/ Deutz station was just across the bridge with all the padlocks on. The bridge is longer than it looks.
We had a late flight home and hotel allowed us to leave our bags and gave us a ticket for them.
I would definitely use this hotel again and will stay here next time I am in Cologne.

Friends_and_family Friends

10/10

Exceptional

26 Jun 2026

Yoichi

Excellent

10/10

Exceptional

25 Jun 2026

Colleen

The location was perfect, so close to the train station! So many restaurants to eat from along the street. Very clean and comfy beds. The air conditioning was great as outside was very hot! Would stay here again should we revisit cologne!!

Partner

10/10

Exceptional

24 Jun 2026

johna

We just had one night there but it was a very comfortable stay.

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

John

Nice little hotel in prime location beside the river and in the middle of old town

2/10

Poor

19 Jun 2026

Marc

Got very sick and couldn’t make it to Cologne. Hotel was unresponsive about a refund/partial refund even with provided doctor notes

10/10

Exceptional

16 Jun 2026

Wayland

Great staff, free mini bar was a plus

Family_with_children

10/10

Exceptional

16 Jun 2026

Mark

The room was large and very well appointed. It is in an excellent location and close to the train station. We walked everywhere. We would highly recommend this hotel!

Family

10/10

Exceptional

16 Jun 2026

Kathy

Wonderful location on the river. Clean room with great small breakfast. Had AC. Lovely room. Little loud late into the night because there is a bar right below the place, so bring earplugs.

Friends

10/10

Exceptional

12 Jun 2026

Eric

Great area close to many attractions. I would have stayed longer

Self

10/10

Exceptional

06 Jun 2026

Luke

everything sooooo closr

Family_with_children

10/10

Exceptional

04 Jun 2026

Jennifer

We loved this hotel. The location was great! We had a double room with private bathroom & the panoramic view. The courtyard & some of the water visible. This place had old Germany charm. Tons of places to eat & about a 10 min walk to the DOM cathedral. Perfect. The fussganger/shopping was also close. The hotel sits on the Rhein river & is close to the flea market along the Rhein. Lots of things to see. Close to the main train station.
The room was actually comfy. Clean. Perfect location. Not to spendy either. We went in May.

Partner

10/10

Exceptional

31 May 2026

Tarek

Great great location right on the Rhein River, for whom loving connect with nature and have awesome water front ..this is a unique hotel👌
Actually you’re in the middle of the all kind bed of attraction, Kôln Cathedral and the bridge , shopping area and various kinds of restaurants.
Rhein Boat tour is 4min. Walk . Rhein Park is 30min. Walk .
We didn’t need a transportation tickets , all activities walking distance.
I definitely recommend Rhein Hotrl St. Martin for all Cologne visitors.
We’re 60years (me and my wife) and we really enjoyed our stay and sure will come again.

Family

6/10

Pleasant

29 May 2026

Michelle

The location was wonderful, right on the river and near many amenities and sights to see. The front desk staff were very friendly and helpful during our stay.
There are areas that can be improved, and while I tried to contact the hotel several times, they stopped responding after I brought up these issues:
- When we arrived and went to pay the city tax, they re-charged the hotel fee that we pre-paid through Hotels.com (it was not the city tax, that was listed separately). I didn't notice the amount because it was in EUR but when I got home and asked for a receipt(which they provided), they would not answer why they re-charged the hotel fee.
- While they advertise on their website and the pamphlets when you arrive that you get 50% off the nearby parking, it's actually only 40% off (and when the parking is 32 EUR a night, that really adds up).
- The beds are also VERY stiff but I didn't bring that up because there's not much they can do about that but it's something I want to add to the review for potential visitors in case you're not used to a stiff bed. If you like a harder bed, you'll be fine.
Ultimately it's a good hotel for the price and location but the staff not responding when clarifying questions about costs have been asked has turned me off on giving it 5 stars.

Partner

10/10

Exceptional

28 May 2026

Carolyn

Nice and clean hotel in a very fun location by the river!

Partner

8/10

Excellent

24 May 2026

Jared

This hotel is pretty much on the river and we had a side view of the river but direct view of the church, unfortunately the Air conditioning was broken and we were not informed of this until we checked out, luckily it wasn't too hot when we stayed so didn't effect our stay too much, we had 3 large windows we could open anyway. Room was modern and had tea n coffee with complimentary sparkling water in the fridge which kept our drinks cold.
We were offered some discounts to restaurant nearby and a small complimentary breakfast for no charge to the cafe nextdoor.
We paid $720NZD for 2 nights (€362) remember there is a local bed tax per person per day to be added at time of check in.
Lifts are small and our room was located on level 1 but we had a few stairs about 8 to navigate with heavy luggage, so just be aware of this when deciding.
Overall the hotel was great, just beware of the cobble stones around the area, it's about a 8min to 10min walk from Koln HPF.

Partner

10/10

Exceptional

17 May 2026

Acasia

Great location near Köln cathedral!!

10/10

Exceptional

15 May 2026

Alicia

Hotel is perfectly situated in heart of Cologne along the Rhein River. It was only an 8 minute walk to the Cathedral and very close to many restaurants and shops.

The staff were very friendly and available when we needed them

The only downside was that they only had a combo shampoo/body wash in the room. I traveled light on the toiletries because most, if not all, hotels I’ve stayed at have had conditioner and lotion. So unfortunately I had to go and purchase some travel sized bottles.

Partner

10/10

Exceptional

15 May 2026

Grace

This was a perfect stay for my time in Cologne! Not too far from the train station, and close to everything I wanted to see and do. The room was small but just what I needed! Great view, very helpful staff to direct me where to go, offer a discount at the adjoining restaurant, and storing my luggage after checkout during the day!

Self

10/10

Exceptional

13 May 2026

Chloé

Nice welcome, impeccable service and great people

Partner

10/10

Exceptional

10 May 2026

James

It was a lovely boutique style hotel, near to restaurant, the river, railway and full of vibrancy. Free breakfast a lovely bonus too.

Self

4/10

Poor

09 May 2026

David

No todas las habitaciones disponen con acceso directo al ascensor, y el equipaje hay que subirlo por las escaleras que son muy angostas. No hay personal de servicio que te ayude.

6/10

Pleasant

08 May 2026

Philip

A bad start: we were driving and could not find the hotel. Had been told it was in the old town and did not have its own parking space but not that it was inaccessible by car. You have to park the car and walk in and out to the hotel with your luggage. Not good.
Breakfast is not provided. A free breakfast drink is provided by voucher. The voucher is given at check-in. Information in our room about breakfast facilities contradicted this.
The hotel is situated by the river amongst many cafes and restaurants in a very lively pedestrian area. Walking distance to cathedral, boat trips and old town.

Partner

8/10

Excellent

25 Apr 2026

Cassandra

Very nice waterfront hotel surrounded by restaurants and major landmarks are all within walking distance. The elevator only goes up to floor 1 (reception is Floor 0) so you need to climb stairs if you are on a higher floor. Otherwise, I had a pleasant stay!

Family

10/10

Exceptional

25 Apr 2026

Vyvyan

Really lovely hotel, fantastic location. Modern rooms, helpful staff. Good price too.

Partner

10/10

Exceptional

12 Apr 2026

Devin

Clean rooms, lots of shops, restaurants and bars in walking distance

6/10

Pleasant

10 Apr 2026

Rajesh

Good location in city centre. But very loud due to nearby bar and restaurant even during late night. Provided free coffee and small breakfast which is good.
Room and bathroom size is really small (not recommended with kids)
Charging extra for city tax more than what it's mentioned in booking website

Family_with_children

10/10

Exceptional

30 Mar 2026

Craig

Hotel is great! The staff was very nice. Breakfast is only croissant and apples but location was wonderful. Rooms are large. Beds are comfortable and very nice blankets and pillows.

Friends_and_family Family

8/10

Excellent

26 Mar 2026

David

Good location and helpful staff overall good

Partner

10/10

Exceptional

25 Mar 2026

Lisa

We had a great night there. Hotel was in a great location, front desk staff was super friendly and they have great perks.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

Gerlinde

Das Hotel liegt sehr zentral zum Dom, Hauptbahnhof, Shoppingmeile, Öffis..
Direkt an der Rheinpromenade.
Es gibt gratis Kaffee und Croissants zum Frühstück.
Das Zimmer war o.k., Kapselmaschine und Mineralwasser war vorhanden.
Das Personal war freundlich, besonders der Herr an der Rezeption ist sehr kompetent.
Für uns war es ein schöner Aufenthalt und wir empfehlen das Rheinhotel gerne weiter.

Partner

10/10

Exceptional

24 Feb 2026

Debra

Excellent location and comfortable room.

Friends_and_family Family

6/10

Pleasant

10 Feb 2026

Ida Christine

The room was nice and clean and the staff was ok to me. But my friend that had room facing the back alley could not sleep because of all the noise upp until 3 at night. She asked for a new room the following day, but the staff said that she had to pay for a hole day at a new room extra for this.
I work my self as a resepsjonist at Best Western and have never herd of this or would never treat any of our guests like this. As long as there is rooms available as it was in this case, you just charge the room, no charge.
We will not be going back to this hotel, and we are not recommending it.

Business

10/10

Exceptional

04 Feb 2026

Alay

Good experience. Staff at the reception was courteous and helpful!

8/10

Excellent

04 Feb 2026

Victoria

Staff and room were great! Strange smell to the bathroom otherwise no complaints.

Partner

2/10

Poor

24 Jan 2026

Asilkan

Bad

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

Ashley

We loved staying at this hotel in November for the Christmas markets! The rooms were very cool looking, on the smaller side but nice and cozy! We also loved the location. Right on the water and about 4 markets were within 10 minutes of walking. They also had free coffee and pastries in the morning as well which was a bonus to our stay. Highly recommend!!

Leisure Partner

10/10

Exceptional

03 Jan 2026

Bryan

Beautiful room and hotel!

Leisure Friends

10/10

Exceptional

24 Dec 2025

Peter

The staf were very friendly. The location of the hotel was perfect for the christmas markets and was near many bars.

The room was a perfect size with great amenities.

Leisure Partner

10/10

Exceptional

22 Dec 2025

Kelly

Our family if 5 arrived in Cologne after a 20 hour nightmare travel situation on 3 planes and a train in which the airline lost our bags. Hassan at the front desk was a light in a storm, making us feel welcome. His colleague ( I am so sorry I forgot her name! She’s great! Red-ish hair, glasses, super helpful!) immediately got a map and helped us find a place to buy clothes and toiletries. We were able to get clothing and pjs and had a wonderful stay at the Rhein Hotel St. Martin. The beds were super comfortable, the room was spotless, the attention to detail was wonderful and we had a great stay! And the Christmas markets are fantastic!!

10/10

Exceptional

21 Dec 2025

Jess

Clean room, nice front desk staff, well appointed room. I would stay here again.

Leisure Self

6/10

Pleasant

20 Dec 2025

Elaine

Staff were friendly

Leisure Family

8/10

Excellent

20 Dec 2025

Ross

Staff were excellent and very helpful.

Room 106 was clean but very cold. The termostat for the heating/ air conditioner did next to nothing. The other room we booked (107) was warm.

All windows were left open by the cleaners one day, likely due to condensation from the room being cold.

There was a \"bee boop\" sound going off somewhere, no idea if it was from outside the hotel or not.

The towels provided were quite small but were replaced each day at least.

There was one incident of our keycard for 106 not working causing mild panic after a long day.

Overall we enjoyed our stay very much.

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Jiaxing

Good location.

10/10

Exceptional

19 Dec 2025

Shawn

This hotel was awesome and convenient for visiting the Christmas markets there. Many restaurants and tons of sites to see. It was a bit difficult to find parking due to the time of year, so be prepared if you go during the Christmas season. Overall just great!

Leisure Self

10/10

Exceptional

19 Dec 2025

Enrique

There are nearby bars ranging from jazz to techno and have multiple dinner options in the area. Parking is accessible and at a convenient walking distance.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Harriet

We had a great time at this hotel. The view was amazing and the staff were pleasant and always friendly. We enjoyed these facilities and the balcony/window we had was lovely. We loved the breakfast that was complimentary in the morning and we loved the ability to connect our phone to the TV to watch Netflix etc. The location was amazing and the food & drink in the immediate area was lovely. We will be back for sure!

Business_and_leisure Partner

10/10

Exceptional

12 Dec 2025

Ema

You get everything you need with this hotel, and it’s in a great location.

Partner

6/10

Pleasant

12 Dec 2025

Handy

The room is quite small, which may be due to the hotel being in an older area. The advertisement for lift accessibility is only partly accurate, as my room could not be fully accessed by lift and required using stairs, which is a major inconvenience when carrying large luggage. However, the staff were very friendly, and the hotel is located close to the Old Town.

Leisure Partner

2/10

Poor

10 Dec 2025

Christopher

This should 100% NOT be listed as a 4-star hotel. Hotel layout was HUGE inconvenience (having to travel to 4th floor and walk back down narrow stairs with big heavy bags to the 3rd is not ideal). Rooms have an American motel room vibe and the 'breakfast' is a 2-tier tray of apples and stale pastries left out the night before in the restaurant nextdoor, which of course had no light nor any plates, napkins, or cups.

Not recommended. Was wrongfully listed as a 4-star hotel on Google when I booked

Partner

10/10

Exceptional

05 Dec 2025

Gregory

The room I was in was clean and warm and accommodating. I had a view of the Rhine, which was beautiful. It was located in an ideal spot and I had easy access to all of the Christmas Markets. Lots of good music, eating and drinking places.

6/10

Pleasant

03 Dec 2025

woodrow

Bath needs work new carpet also

Leisure

8/10

Excellent

01 Dec 2025

Thomas

The location is amazing! You are right next to the heart of Cologne.

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

Lorraine

The hotel looks lovely and is clean. However the plumbing had some situation during our 3 night stay. We kept the windows open overnight to not get overwhelmed by the sewer gas from the bathroom which was awful however there was a bar that is open until 3 am on Friday night and Saturday nights which was very loud, there was a fight Friday and police called saturday.Had there been no plumbing situation, this would have been a great stay because it was close to many sights to see and we could of kept the windows closed.

Leisure Family

6/10

Pleasant

29 Nov 2025

Marie

Rooms are very small, beds are situated so that one person has to climb over the other to get out of bed, not ideal in the middle of the night. We were travelling with family and our daughters bathroom was so tiny that her husband had to sit diagonally on the toilet.
On the plus side, very clean, fridge in room which is always handy and hotel is situated along the river and within easy walking distance of most attractions.

Partner

6/10

Pleasant

26 Nov 2025

Robert

Beds were ver uncomfortable. Close to cathedral and shops. Shower drain didn’t work enough so water just poured out from under shower and flooded bathroom and soaked half the carpet in the room. Cute place and updated but wouldn’t stay again

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

William

Everything was amazing thank you for everything, a fantastic start to Christmas..

Partner

8/10

Excellent

20 Nov 2025

Nickola

Great room! Nice and clean. Ran out of breakfast 1 hour before it was supposed to end.

Business_and_leisure Family

10/10

Exceptional

20 Nov 2025

tungalag

thank a lot

Business

10/10

Exceptional

17 Nov 2025

Nathan

Staff really helpful, great location, couldnt fault anything

Partner

8/10

Excellent

13 Nov 2025

Susan

Although we were surprised by people lining up to check-in for the November festival, the hotel was quiet, very clean & the room was nicely provisioned with kettle, fridge, coffee maker & safe.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Mark

Really helpful staff on check in.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Justin

Very nice room

10/10

Exceptional

23 Oct 2025

Chuck

Perfect for our stay in Cologne! Staff, clean room, location, dining !

8/10

Excellent

22 Oct 2025

Ralf

late check in possiple

8/10

Excellent

19 Oct 2025

Rachel

The hotel location was perfect. 10 min from the Cathedral and shops and restaurants downstairs. My only complaint was getting to our room was a little bit difficult with our luggage’s with the steep stairs.

Friends_and_family Family

8/10

Excellent

18 Oct 2025

Carolyn Brooke

Cozy and convenient hotel. We really enjoyed our stay here, very close to the cathedral, main station and lots of beer houses! Great amenities including coupons for a restaurant next door. The staff was welcoming and friendly.
Our only issue was an alarm going off at 3am and we could not turn it off. Staff informed us the next morning that CO2 can build up if the windows are closed for too long; would have been a bit more useful to know before interrupting our sleep.

Leisure Partner

8/10

Excellent

12 Oct 2025

Nildo

Shops nearly

Friends_and_family Friends

8/10

Excellent

10 Oct 2025

Scott

.

10/10

Exceptional

09 Oct 2025

Chauncey

Small but well appointed room. Firm bed. Very small bathroom with an interesting shower. The streets surrounding the hotel are cobblestone, so it made walking there with roller luggage a bit difficult. The hotel is along the river with lots of dining options nearby. Very close to Cologne Cathedral. The area around the hotel felt safe.

Leisure Partner

8/10

Excellent

05 Oct 2025

Philip

Complimentary breakfast coffee and pastries

6/10

Pleasant

28 Sep 2025

kurt

The rooms were incredibly small, they must have a fantastic wide angle lense. Ok for a single person but too tight for a couple

Partner

10/10

Exceptional

27 Sep 2025

Richard

Would highly recommend great place to stay

Partner

8/10

Excellent

24 Sep 2025

Naipy

The food and service in the restaurant was exquisite!

Leisure Partner

8/10

Excellent

24 Sep 2025

Emily

Great location, a little noisy at night.

Leisure Partner

6/10

Pleasant

23 Sep 2025

Markku

I got a nice room. Thanks.
The hotel is definitely not 4 stars, neither in the room nor the public space level.
It was ok for one night but I wouldn’t stay longer. Overpriced too :(

Business Self

8/10

Excellent

19 Sep 2025

Darren

Great hotel and really helpful staff

Self

10/10

Exceptional

19 Sep 2025

Xiaosong

Excellent hotel

The place is very clean and updated. Friendly reception. Excellent location. Provide nice refreshments in morning. There are plenty of food selections around. Walking distance to main train station.

Partner

10/10

Exceptional

15 Sep 2025

eddy

Walking distance from cologne central train station, lots of restaurants around the area

10/10

Exceptional

13 Sep 2025

Terry

2 nights in Cologne

Lovely hotel right on the river with lots of restaurants within short walking distance. The rooms are small but very nice and the bed was comfy. Also short walk to the Cathedral.

Friends_and_family Family

6/10

Pleasant

12 Sep 2025

Hans-Edward

The room was clean. The breakfast and coffee were good. Some downsides: The room was small (smaller than I figured from the pictures). It was a room for two, but I would have only found the room comfortable if (a) it was just me, (b) I had only brought a small bag, and (c) if I had just used the room for sleeping. It is hard to find the space to do things like eat or work. The air conditioning did not work well. We had better results opening the window, which we could not do at night because it was too loud outside.

10/10

Exceptional

28 Aug 2025

John

The hotel is right by the river and in the walkable old town area of the city.
We were able to walk to most of the landmarks easily.
Had a great time in Köln

8/10

Excellent

28 Aug 2025

Verified traveler

Lovely room, good air conditioning. Only downside was we were told on arrival that there were free pastries and coffee 7 - 10 am but at 930 all pastries were gone & the staff said they wouldn't cook more. So go early if you want the pastries but the coffee was good & the staff were polite

Partner

10/10

Exceptional

28 Aug 2025

Desarae

Beautiful decor, all amenities covered, very clean and modern but still with a touch of old feel. Great location, easy to access the hotel and nearby sights.

Really like the environmental carbon footprint aspect they incorporate.

The staff are super friendly, helpful and always on site. Great hotel, super happy with my stay.

Business_and_leisure Self

10/10

Exceptional

23 Aug 2025

paul

Very friendly and helpful staff. Cleanliness was great and very comfortable bed and good shower. Everything that you needed in the room!

Perfect location, close to all the main sights, as well as the beautiful Rhein river and short distance from train station.

Would definitely stay there again!

Leisure Family

10/10

Exceptional

16 Aug 2025

margot

This hotel is in a great location. Property is well maintained and the beds are comfortable. Quick walk to restaurants, the cathedral and the chocolate museum.

Family_with_children

6/10

Pleasant

13 Aug 2025

Charlotte

Mixed!

We had booked 2 rooms at the same price in the same class of room and they were very different- one much bigger than the other and one with a tablet and one without. We spoke to reception and he said not to worry they are the same class of room! But that is not the point - one room was clearly better than the other and they should NOT be in the same class or the same price. Neither room looked anything like the photos on the website either!
The bed was comfortable, the pillows were not, the shower awkward and was impossible not to get the whole bathroom floor wet. The windows were not sound proof and as the location was excellent with lots of bars around - it was noisy!
The buffet breakfast was not a buffet breakfast! There was a coffee machine that was good - but a couple of pastries left out in a very hot room with no cover were not good.

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Jeffrey

Really nice hotel in a great location. Rooms were very comfortable for our family of 4 and the included breakfast and beverages were a nice touch. Would recommended for a stay in Cologne.

Friends_and_family Family