Name: Am Augustinerplatz
Address: Hohe Strasse 30, 30, KÖln, 50667, DE

8/10

Excellent

18 May 2026

Gary

Great room, friendly staff, right in the heart of a busy shopping area

Partner

10/10

Exceptional

03 May 2026

Adel

Yes

4/10

Poor

28 Apr 2026

Kerry

This hotel does not have a swimming pool as advertised. There is use of a pool a few streets away in a gym complex but only at certain times of the day due to their member's aqua aerobics classes. I stayed 3 nights and had absolutely no housekeeping service whatsoever. The tv did not work as there was no Internet signal. I paid in full for my stay 6 weeks in advance. 4 days before my arrival, the hotel contacted me to downgrade my room. I did not agree to this. 3 days before my arrival, the hotel contacted me to say they were going to cancel my booking. Although they did not, the stress this caused in the lead up to my trip was unnecessary. I would not recommend this hotel.

Self

10/10

Exceptional

26 Jan 2026

Paul

Clean room, friendly staff, nice new interior.

Leisure Friends

8/10

Excellent

15 Dec 2025

Marcos

Clean, central

Friends_and_family Friends

4/10

Poor

14 Dec 2025

Giles

We stayed in the extra large suite, paying a premium to treat ourselves. Initial impressions were that it was quite small and oddly laid out. Then we realised there was no balcony as per the listing - staff confirmed the site was wrong and we could not smoke on balcony anyway (that is not why we wanted it but enjoyed the judgement). We could move but only for 1 night so pointless. I booked in online the day before but had to book in again upon arrival using a screen outside, it didn't work properly but did make me pay, which I had already done. So had to finish check in at reception and got a refund for the second payment. Breakfast was only available on 1 of the 4 days due to a staff issue, first time there was a notice in the lift and on breakfast room door but notthe other days, no apologies. The 'queen' bed was 2 singles pushed together and had 2 cheap single duvets, nothing in the suite felt luxurious or at a quality you would expect in a suite. The room wasn't dirty but there were marks on floors, in the bath and sink, shelves, etc, that just showed a lack of maintenance and care. There was a full bathroom and a seperate toilet, the seperate toilet was small (fine) but had little bugs in it all the time, just a little bit nasty to see every time. We had a coffee machine but had to ask for a kettle. They provided 2 coffee pods for the machine but never replenished so we had to ask for more of those too. No extra bedding in the room so also had to ask. No more space...

Partner

10/10

Exceptional

24 Nov 2025

Allen

Iroom was nice and clean

Business Self

10/10

Exceptional

24 Oct 2025

Eva

The bathroom had old amenities and ripped towels. The rest was great!

Business Self

10/10

Exceptional

13 Oct 2025

Joseph

Very clean. Great location and staff. Asked for extra pillow and got it immediately. Most impressive was the use of the gym down the street. Probably best gym I have ever been to. It was like being in a resort.

Leisure Partner

8/10

Excellent

12 Oct 2025

Eiji

There were some dust, etc. in the room

Partner

8/10

Excellent

10 Oct 2025

ELIAS

ideal location

6/10

Pleasant

27 Sep 2025

Hossein

Low quality service

The hotel was nice. Very good plece, close to every where
But room service was very week, no tea or coffee maker in room or even public areas in lobby, you have to buy your coffee every day.
They don’t come to make your room unless you ask. Also I asked twice in two days, then they came.
I asked an extra pillow it takes two days to bring ,
And the most important thing I gave two ice pack to the receptionist to put in the fridge, because I had some medicine to carry , once we want to leave the hotel I saw they throw the ice pack out of fridge
Totally I am not happy with this hotel
Of course the place is very good

Partner

4/10

Poor

18 Sep 2025

David

This is a very budget hotel. I knew my room would be small, but it was in very poor condition. The top of bed was in a recess so that when you sit up you bang your head. The adjustable lamp above was also loose and hanging directly down. No bedside table or even a little shelf, so your phone, glasses, water, etc have to be on the floor. Wifi was very weak and wouldn’t stay connected. Oh and there was no hot water, which didn’t seem to bother the receptionist too much. All for £159 a night!

Business_and_leisure Self

8/10

Excellent

30 Aug 2025

XILIN

Convenient place. Easy to get around. Staff are ok

Leisure Family

6/10

Pleasant

27 Aug 2025

Patrick

Great Hôtel but ruined by lack of air conditioning

Lovely location, lovely staff, lovely condition, very modern and clean but 26 degrees in the room and impossible to sleep. So I cannot advise staying here, it is so uncomfortable and so unnecessary. It’s so unfortunate that the Hôtel chooses to not allow guests to set their own temperature. For someone like me who has a heart condition, I find it really bad for my health as I could only get a couple of hours sleep. It’s just seriously unhealthy. And the owners and management should be ashamed. When everything else is so good this is really just a big big mistake.

Self

10/10

Exceptional

08 Aug 2025

Louise

Great location within the main shopping area. A few minutes walk to the Döm and old town, and to the chocolate museum. Automated check in code didn’t seem to work but it was daytime so we just went inside to the reception desk where the staff were friendly and welcoming. Room was clean, though very small. Bathroom was functional but the shower door was a little temperamental. We didn’t have breakfast at the hotel so can’t comment on that. We found the department store across the road had a lovely buffet for only 5€. I would certainly stay at this hotel again, it was good value for money and surprisingly quiet for such a central location.

Leisure Family

10/10

Exceptional

09 Jul 2025

Vitol

Nice hotel, excellent staff, incredible location.

A nice, well managed and well maintained hotel in a terrific location on the edge of the old town, with easy access to tourist attractions, and just steps away from an U-Bahn station, multiple restaurants and a Rewe market. The hotel staff was exceptionally friendly and professional. Although we were unable to check in early, the hotel stored our bags so we were able to enjoy a day in the city. The hotel room was clean, reasonably spacious and quite comfortable. The bed was confortable and the bathroom was well designed and adequately appointed. We were particularly grateful to our air conditioning since we visited during a heatwave. The location was incredible, as we were steps away from anything we either needed or wanted. We would definitely consider staying here the next time we visit this grand city.

Partner

10/10

Exceptional

18 Jun 2025

Christopher

A great location in centre of the city within easy walking for all main city sights like EL DE Haus and the Dom. Very nice breakfast with helpful staff. There's a car park multi-storey next door or a QPark is 10mins walk away.

Self

8/10

Excellent

11 Jun 2025

Thomas

My stay was for the most part excellent. The one exception was street noise. The hotel is located on a major pedestrian thoroughfare, so there is considerable noise from the street into the evening, although it is gone later in the night. There is a subway station and a tram stop nearby, making it easy to get around Cologne.

Self

8/10

Excellent

09 Jun 2025

Santinno

Great location to be able to walk to everywhere

Leisure Family

6/10

Pleasant

19 May 2025

Verified traveler

I would pick a different hotel next time

Lots of street noise filtered into my room (I think something may be wrong with the window latch). The shower head did not fit properly so the water shot out both through the nozzle and sideways. Hotels.com says they have a business center, but staff said they do not. Someone is wrong, which left me out to dry. The blackout curtains were very effective. The bed was sagging and came with one pillow.

Self

10/10

Exceptional

06 May 2025

James

A short walk from the train station with plenty of dining and shopping in the the surrounding area! Rooms are small but comfortable and clean . Staff is very friendly and welcoming.

Leisure Self

6/10

Pleasant

15 Jan 2025

Thierry

Good!

Leisure Partner

10/10

Exceptional

18 Dec 2024

Heidi

Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status.

Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender?

Overal nice and would definitely stay again if I was in the area.

Leisure Friends

6/10

Pleasant

09 Dec 2024

ROGER

4 star? Really? It was ok. No public facilities worth mentioning. Small reception. Dodgy, 80s looking bar that was unsurprisingly always empty. Didn’t mind the very small single room but hanging space minimal. Had to put my coat over the door stay! Pool/gym/spa was 200m away. No tea making facilities. Best was on first morning. Hadn’t pre booked breakfast but turned up 35 mins before buffet closed saying I’d pay and was told I was too late. A straight no! 4 star? Not a chance! Price was reasonable compared to average at this time but now I know why.

Leisure Self

10/10

Exceptional

04 Dec 2024

JERE

SEHR GUT !! Great location. There is a parking garage right next door. Fairly close to train station. Shopping and transportation very close. Rewe grocery store around the corner. Hard Rock Cafe is close by as well. You can get access to a gym nearby as well.

Leisure Self

4/10

Poor

27 Nov 2024

Lisa

Booked extra large dome suite for 4 nights, paid for on Expedia.

Issues: Completed online booking process, including entering passport details which is too intrusive. Despite this, check in still took far longer than normal. Was told I only needed to pay city taxes. Unauthorised charge for full stay (700 ) taken from original credit card, despite already paying through Expedia. Told I need to wait 2 weeks to get this back.
As others have said, no info provided on check in. Email sent on day 2 providing wifi password, & One Key activation.
Strong smell of ciggarette smoke pumped continuously into the bathroom which filled the room. Extremely unpleasant.

Of note: The room is very dusty, there are lots of shiny services and dust comes in through the windows so I can see why the cleaners don't bother.
Clean bedding & sinks, although hair found in bath plug hole. Damp patch on sofa and damp hand towel found on checking in. Only one large towel provided.
The bath has a low shower attachment so no standing shower. Minimal facilities provided, empty fridge, no soap in toilet, no tea making facilities. Dark room with broken wardrobe light so no way of seeing in the wardrobe or safe at night.
Comfy bed, although 2 singles pushed together with 2 single duvets may not suit some.
The room may be sound proofed but windows are not, located on main road near fire station.

Pros: Receptionists polite and keen to rectify what issues they can, providing towels and pillows on request.

Leisure Partner

6/10

Pleasant

25 Nov 2024

Angela

Not great

Good location. Poor checkin, made everyone queue and wait for exactly 3pm. We had exposed wires, workmens stuff in corridor all weekend. Room service poor, dirty floors n surfaces

Partner

10/10

Exceptional

12 Oct 2024

Jon

Very clean and comfortable room. My only complaint would be how the shower was laid out, it was very easy to get water all over the place, but since I was traveling abroad maybe that's just how they are over there?

Leisure Partner

4/10

Poor

12 Sep 2024

RISHI

Dirty rooms. Not cleaned properly, hairs in bath and not daily cleaned even though asked. Very dusty and dirty and stains on couches. Yuk!

Business Self

8/10

Excellent

23 Aug 2024

Gary

.

Leisure Self

10/10

Exceptional

21 Aug 2024

Mauricio

Helpful staff

Leisure

10/10

Exceptional

03 Aug 2024

Lenore

Nice and clean, friendly front desk, card secure elevator, in room air conditioning, and convenient location- 15 minute walk on Höhe Straße to the Hauptbahnhof.

Leisure

8/10

Excellent

01 Aug 2024

Alex

Good pool and location

Leisure Family

6/10

Pleasant

14 Jul 2024

Firas

Good location in central Koln 15 mins on foot from the central station...our room was big and had a functioning AC

The room was full.of dust and spiderwebs - lack of professional cleaning - minimum amenities in the room - WiFi was really bad adn didnt cover the entire room on the second floor!

They didnt have the complimentary bottle of wine so they offered 2 glasses of white wine instead.

It's not a four star hotel...needs a lot of improvements

Leisure Partner

8/10

Excellent

04 Jul 2024

Houssam

The location was good

Leisure Self

4/10

Poor

30 Jun 2024

Robert

Good location. Hotel is dirty. I told them about a dirty personal disposable item outside of my door in the hallway and the cleaning service or maids never picked it up. I told the front desk on two consecutive nights. I also asked the maid to leave a box of tissues in my room because the box in my room was empty. She was near my room and said she would handle. Never did. I would not return.

Leisure Self

10/10

Exceptional

30 Jun 2024

Danielle

I booked this hotel very last minute, but glad I stayed here. It is centrally located and the rooms are quite nice and clean, the staff is also very friendly and helpful. If I come back to Cologne, I would stay here again.

Leisure Self

6/10

Pleasant

28 Jun 2024

Eugene

Decent place, few amenities.

Appreciated the check-in person staying late to accommodate our late arrival.
Liked the spacious room and location. Appreciated the a/c. Hotel needs to supply basic amenities- no body wash or soap for shower. No wash cloths. No iron. No bottled water in room. These are basic amenities to be expected. Room was not cleaned after first night.

Business

8/10

Excellent

23 Jun 2024

Sharon

*

Leisure Family

6/10

Pleasant

14 Jun 2024

Douye

Stay was relatively okay. My room had very poor WiFi signal and that prompted me to roam through out my stay. Also my keycard stopped working before my check out

Business_and_leisure Self

10/10

Exceptional

09 Jun 2024

Dipayan

Excellent location. From the Neumarkt station of U-Bahn, take the exit for Hohe Str. As soon as you exit the U-Bahn station, the hotel is literally 10 seconds away.
The staff were very friendly and helpful. They came across as cheerful and polite.
There are dozens of restaurants within short walking distances. The hotel is in the middle of a busy shopping district and hence there are several store options within short walking distances.
The hotel itself looked nice. The room was a bit on the smaller side (compared to US hotels) but that's the norm for most European hotels.
Overall, would stay there again.

10/10

Exceptional

27 May 2024

Renata

Great stay very friendly staff and super walkable:) the room was small but enough for 2 days stay thank you x

6/10

Pleasant

15 May 2024

Verified traveler

Disappointed as a 4 star hotel

Pros: Great location; Joined gym access to the commercial gym nearby

Cons: No cleaning service between the stays. Lack of amenities in the room even doesn’t provide the hand wash or cups etc. Bed is extremely small. Room air conditioning doesn’t work well and it gets extremly warm on hot weather day. No breakfast. More importantly bed is not very comfortable which led low quality sleep during the stay.

Business

6/10

Pleasant

26 Dec 2023

Christopher

Great Location...quirky property.

The location of this hotel is great for the Christmas Markets...close to practically all of them! It was also close to shopping, bakeries, and nightlife! BUT...the hotel was a bit quirky. When booking this space I believe it was listed as 4 star...it definitely was not. Practicing a form of eco-friendliness, you receive 1 towel in the bathroom for 2 days and the rooms aren't serviced until after 48 hours. The bathroom was a tight space...a little bigger than a camper bathroom. As others of have said, there are no outlets near the bed to charge anything at night but if you know that in advance you can adapt. Unlike other reviews, I found the staff very friendly and helpful at managing requests/answering questions, and I never ran out of hot water in the shower. The Saturday price was 2.5-3 times as much as the Sunday-Wednesday. Given the time of year I guess that's understandable but I certainly wouldn't pay that again to stay there. This property wasn't horrible (I've stayed in worse) but I would select a different hotel in the future when visiting the city.

Self

4/10

Poor

20 Dec 2023

Galin

The only characteristic for a 4-star hotel of this property is its price. I can't believe this is an Expedia VIP property, really feels like three-star hotel from the FRG times.
*Check-in: the self-check kiosk asked me to pay my reservation in order to complete the process, despite the fact the my booking was prepaid through expedia. I needed to ask for refund at the reception desk. I got my money back immediately, but still it was not a nice experience at all.
*Rooms: small but rather clean. No kettle or even a drinking glass. The glass door of the shower was leaking and after I took a shower the floor was flooded. The floor towel did not help.
*Expedia perks: At the time I made my reservation, and being a platinum Expedia member, I was promised a bottle of sparkling wine at check-in, plus a free access to hotel's swimming pool. After I asked for the wine, it was delivered to my room; still, no access to the pool was given.
*Breakfast was the most disappointing thing. The website of the hotel says that on Sat and Sun the breakfast is served till 11:30, but I was denied access at exactly 11:00 by the staff in the breakfast area. I managed to get to the coffee machine and to make an espresso, but was asked to leave. I reported that immediately to the hotel's reception, and the lady working there politely said that the behavior of her colleagues wasn't professional. Still, I did not get even an apology of any sort.

Leisure Self

10/10

Exceptional

30 Nov 2023

Melissa

Best capsule hotel I’ve ever stayed at! Extremely clean, quiet, and very conveniently located at the airport. Unfortunately the hot tubs weren’t working while I was there, but it was still a great stay. They provide body wash and lotion in the bathrooms as well as hairdryers. On your bed you are given a towel, pillow, blanket, and ear plugs. They don’t provide an amenity kit, shower bag, or slippers for the shower though so bring your own. The facilities are very clean and well decorated. There is a bar/ cafe area where you can purchase sandwiches, breakfast (oatmeal/ cereal, croissants, yogurt) and drinks. Nothing is free though Switzerland is expensive so be prepared for that. Overall a great stay but my only complaint is that if you are on a top bunk and want to switch to a bottom bunk, they will charge you $5CF.

Leisure Self

8/10

Excellent

29 Nov 2023

Sameh

Clean modern hotel in a central location.

Leisure Self

8/10

Excellent

28 Oct 2023

Aaron

At the end of a shopping street, thought still quiet. I only stayed for one night and it was the right fit. Bed was a bit firm for me, but no major complaints.

Business_and_leisure Self

6/10

Pleasant

07 Oct 2023

ali

Hotels.com offering to me a welcome drinks package that not happened.
Very very small room and cleanses is not good .
Location is good and near the shopping center.

Business

10/10

Exceptional

27 Sep 2023

Maria

Lovely hotel with attentive staff

Staff were lovely & when we had a glitch where very quick to help. Good location & loved having a fridge. Would definitely stay again.

Partner

4/10

Poor

27 Jul 2023

Stephen

Mistake booking this hotel

Reception from staff was unfriendly and disappointing
Not able to help with directions to access car park,
Hotel was dark and likearabbit warren, room was a tiny box.

Partner

4/10

Poor

17 Jun 2023

Verified traveler

Not clean

The room had a strong cigarette smell, I've found hair at several places, the bathtub wasn't properly cleaned, towels stained.

It's truly baffling to book a 4*
hotel, pay for a premium suite and find the room at this condition.

Even though the service was nice and friendly, it does not make up for the filthy cleaning standards.

Friends_and_family Friends

6/10

Pleasant

02 Jan 2023

CLAUDIA

We decided to stay here because of the benefits of VIP but we never received those benefits. Carpet was dirty. Room smelled to cigarette. We asked the staff to make something to eliminate the odor but nobody came. Good location with parking.

Leisure Family

10/10

Exceptional

06 Oct 2022

Thomas

Nice place

Leisure Self

10/10

Exceptional

06 Oct 2022

Thomas

Good stay

Leisure Self

10/10

Exceptional

15 Jun 2022

William

Good hotel in the heart of Cologne.

Very friendly staff, great location, excellent breakfast, and well designed room. Room was a bit on the smaller side, but as a solo traveler this was not a problem. Efficient bathroom with good hot water. Fun 1960s decor. East walk to the cathedral.

Self

6/10

Pleasant

27 Dec 2019

Kent

Kind Staff, but Rooms Not What They Appear

The hotel has a great location, and the staff were very nice. However, the rooms did not meet expectations in size or quality. We paid extra money for a Junior Suite to have a sitting area and space for luggage. The staff insisted the room we received was a Junior Suite, but it was the same size or smaller than most standard European hotel rooms and it did not match the images on the website for a Junior Suite. The room had a small chair and desk, and while it had a king size bed, the bed took up so much of the room that small plastic night stands had to be used because that is all that would fit in the space. The plastic night stands seemed particularly cheap, and the room overall seemed as if it had attempted to be updated but done so too economically. I included a photo of our 'Junior Suite' to illustrate how it differs from what is shown on the hotel website.

Partner

10/10

Exceptional

29 Oct 2019

Verified traveler

Nicely-designed hotel and excellent wellness/pool

Excellent location, nice, modern design. The added benefit of being able to visit the excellent wellness area and pool of the nearby Holmes Place for free is a superb bonus.

8/10

Excellent

11 Jul 2019

Verified traveler

This was a short stay at a Hotel i have stayed at in the past. Good location and clean and modern

Self

10/10

Exceptional

20 May 2019

Delorese

Best deal ever.

This is an amazing deal. It is in easy walking distance of the train station and the Cathederal. The hotel is in the heart of everything It is very clean, modern and decorated in modern chic gray. The room is vey tiny but that is expected considering its excellent location. It is the best deal I have ever had on Hotels.com

8/10

Excellent

15 Mar 2019

Verified traveler

Very convenient Location , if you are travelling around the city, I felt safe.

Business

10/10

Exceptional

29 Sep 2018

RENATO

Perfect for business and trade show events

Was much cheaper than most during trade show period

8/10

Excellent

23 Apr 2018

Verified traveler

Good position. Good price for a single travellor

Good position. Good price for a single travellor, xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxx

8/10

Excellent

19 Oct 2017

Alexander

The comfortable hotel conveniently situated on a quiet street and close to everything interesting: the old city, the river, restaurants, museums etc. The friendly and helpful staff.

Family

8/10

Excellent

03 Oct 2017

Anthony

Cologne hotel, good choice

Good choice, great location. Ideal base for seeing Cologne. Hotel not very bright at reception and bar quite small. I got an uprgade to suite so no complaints on the room, very nice. I would certainly use this hotel again on my next visit.

4/10

Poor

16 Sep 2017

Jay

The nicest jail cell you'll ever pay for

If you want 1.5 jail cells as your accommodations, you're in luck! The paint on the walls is jail cell gray. The carpet is jail cell gray. The curtains are jail cell gray. The size of the room is about 50% larger than a typical American jail cell (so I'm told :) The shower is the size of one you'd find in an RV. It was clean, though! Location is good. Enjoy that twin bed resting nearly on the floor.

10/10

Exceptional

13 Aug 2017

michael

It was a great place to stay. Small but perfect

8/10

Excellent

11 Aug 2017

Verified traveler

Nice little hotel

Good value and friendly staff. Quiet at night inside hotel.Even more central location than I realized and easy to find from station. Great location for shops in particular! Also good I could pay in tesco Clubcard points.

8/10

Excellent

30 Jul 2017

Genadi

Nice hotel

Nice small hotel

8/10

Excellent

19 Apr 2017

Toby

Good value for money

In good location at edg of old town, this hotel is good value for money. Clean rooms, well designed and unlike most hotels- nice hallways and other public spaces

6/10

Pleasant

08 Feb 2017

Verified traveler

Average hotel for Cologne - An honest review!

I came for ISM Fair. The hotel was adequate but not as spectacular as some of the reviews I read led me to believe. My room was on the 6th floor, which required me to drag my luggage up a flight of narrow stairs since the elevator only goes to the 5th floor. My room had a separate room for the toilet and one for the bath, which made things a bit inconvenient since I am used to having both in the same room. The view from the window was of the service roof, nothing to see. It always amazes me how the hotels in Europe have the audacity to charge so much during trade shows but offer so little value in return (this is true for almost all hotels in Cologne, Nuremberg, Paris). But, business people are a captive audience.

8/10

Excellent

31 Jan 2017

Pascal

Nice hotel in the center

Very good hotel , 1p Room was a bit small but very nice. Nice breakfast buffet.

8/10

Excellent

09 Dec 2016

Nigel

One of the best cities for Christmas markets. Plenty to choose.

Partner

6/10

Pleasant

03 Nov 2016

Verified traveler

Nice hotel.Good location.very small rooms

Nice hotel.Good location.very small rooms.In the the shopping area.

10/10

Exceptional

20 Jul 2016

Verified traveler

First time to koln

We got to the hotel quite late at night. We did park in the wrong parking garage. The front desk gentleman showed us correctly and weoved the car. Room was street front view and very quiet ! The front desk gentleman also upgraded us at no cost to a suite . It was perfect ! He was great dealing with two tired people ! Walking distance to everything!

10/10

Exceptional

12 Jul 2016

BOB

Clean,nice and close to everything !

The stay was perfect for these 2 nights. Would stay again...no doubt about it.

Family

4/10

Poor

03 Jan 2016

Verified traveler

Good stay but left some articles of clothing and having trouble getting in contact with the staff in order to retrieve my items. Promised by two receptionist that they would try and give me a call back as soon as they got in contact with housekeeping to give me an update. But still no call back. I've emailed the hotel through the email provided on the website but still no response. Growing very tired òf the lack of effort to retrieve my belongings.

6/10

Pleasant

01 Jan 2016

Verified traveler

great location, great shopping

no complaints, service was quick, responded to my special requests with no drama, and even checked me in without my ID or Credit card which I accidentally left at the location I was prior to checking in.

8/10

Excellent

29 Nov 2015

Alex

Highly recommended hotel and location

I was in the 412 suite. Spacious for a European hotel. Very comfortable, clean, excellent breakfast, and excellent location.

8/10

Excellent

15 Nov 2015

Verified traveler

nice stay in the midst of it all

nice hotel in the midst of things - though the rooms facing the street can be a bit loud.

8/10

Excellent

21 Sep 2015

darla

Well pointed hotel in good location

Large rooms with updated bathrooms as well as separate sofa / sitting area.

8/10

Excellent

16 Sep 2015

Elizabeth

Good location

Good location on the edge of the Altstadt with parking close by. The rooms are small but well appointed, breakfast was plentiful and staff were very helpful. Good tip for eating in the neighbourhood - Restaurant Mederrano, Plectrudengasse/Lichof 12.

Partner

8/10

Excellent

14 Jul 2015

Nicholas

Just what we needed

Booked this hotel for work with two single rooms. On the plus side, as there was a European conference in town, the bar was a great meeting place for others from various countries in our industry, and stayed open well into the morning, even if you had to wait until reception was free to get served. It is located perfectly for the cathedral and the main square , which houses great places to eat and be entertained. The rooms were clean, if possibly the smallest I have ever stayed in!! But TV channels were good and all free, and bathroom as big as the rest of the room, so that helped. There are better hotels at more than twice the price, but I will stay here again, just book a double and not a single..

8/10

Excellent

06 Jul 2015

Andrew

Good hotel, probably a one off incident.

Had issues with check-in, as the reception couldn't find my reservation. The lady said she was fairly new, so it was probably a one off occasion, but because they couldn't find my booking which was done through hotels.com, they recreated a new reservation for me and got me to forward to them my hotels.com e-mail confirmation. At check-out, this issue resulted in the issue being slow as they wanted to share me for the room when I have already paid for the hotel. In the end, it was solved, so no issue. Just a minor inconvenience. The single room was small, but comfortable and cozy. Overall, I'm happy with the experience.

8/10

Excellent

11 Jun 2015

Verified traveler

downtown walking

Very nice to be right downtown so we could walk everywhere. Staff was very helpful and provided us information on locations we needed to find.

Family

8/10

Excellent

30 Apr 2015

rinku

excellent location - good hotel

Excellent location, very central. You can walk everywhere and see all the touristy things. 8 min walk to the Dom cathedral, near the Rhine River, where they have boat cruises, etc. Clean hotel, good size room.

Family

10/10

Exceptional

10 Mar 2015

Moises

Great hotel, great location

It was perfect. I loved it

8/10

Excellent

03 Jan 2015

Verified traveler

Good hotel and location

Hotel looks good and clean. The shower has a nice big shower head. Please note that guests will get a breakfast card at check in, even if breakfast is not included in your room rate. The staff will not tell you that you will have to pay for breakfast if you use it, so do not let this deceive you.

The location is good being in the heart of the shopping district, directly opposite a department store. Do note that if you want to walk from the station to the hotel, you need a bit more time than usual for the short distance, because this is the busiest pedestrian street in Cologne (except on Sunday, when the shops are closed).

10/10

Exceptional

07 Dec 2014

Emma

Beautiful City Centre Hotel - main shopping street

Looks a bit naff from the outside but the rooms are really gorgeous - separate living and sleeping area, large bath. On a main shopping street so great access to the city centre. Would recommend.

Partner

10/10

Exceptional

01 Sep 2014

stephen.duncan81

Bed was a little small but otherwise the hotel was perfect.

10/10

Exceptional

20 Jun 2014

JJTemplin

Great Location

The hotel is in a great location for all the Christmas Markets, shopping, and the Chocolate and Olympic Museums. Everything is within walking distance. The hotel is close to the Bahn station - about 6 blocks. Overall a great experience.

Family

8/10

Excellent

15 Apr 2014

TC

no air-con

It was ok when I went in spring. But will be a big problem in the summer. I had to open the window to make sure open ventilations, but outside was restaurant/roads and was noisy

8/10

Excellent

01 Apr 2014

Diether

Great central location close to public transportat

Well kept hotel in excellent location. 24 hr front desk, free Wifi.

8/10

Excellent

01 Apr 2014

EuroTraveler

Great Location

This hotel was located at the end of a busy pedestrian shopping street, about a 10 or 15 minute walk from the central train station. The location was very convenient for walking around the city, and the bed was very comfortable. There were only two negatives. First, my room was one of two located on the sixth floor, and the elevator only went to the fifth floor, so I had to lug my suitcase up a tiny staircase. Not a huge inconvenience, but still. Second, the people below me kept coming and going in the middle of the night, and I quickly learned that the rooms weren't soundproofed very well. That aside, I would stay here again if I return to Cologne in the future.

10/10

Exceptional

25 Mar 2014

tim

central location, easy access to shops restaurants and transport. helpful service throughout.

8/10

Excellent

31 Jan 2014

dazza

Hotel am Augustinerplatz

great staff, good location, nice modern hotel, small rooms though

10/10

Exceptional

30 Jan 2014

Mike

Perfect stay and v helpful staff.

10/10

Exceptional

15 Jan 2014

Seán

The quiet end of a busy shopping street

I was very pleased with the hotel and its location. It was very close to shopping, restaurants and the U bahn. The staff were very helpful. The hotel was in a great condition. I would definitely stay there again.

8/10

Excellent

02 Dec 2013

Alan

Great location & parking is next door

The inside of the hotel makes up for the exterior. Really chic! Got to check in a little early which is always a bonus. Liked the decor, really liked how close it is to downtown and the famous cathedral. Bathroom has a rain shower. Kind of funny that across the street is the city's gay district

Family