Name: Maritim Hotel Köln
Address: Heumarkt, 20, Cologne, 50667, DE

Maritim Hotel Köln

Cologne / Bonn · Germany

100 reviews shown

10/10

Exceptional

17 Jul 2026

Warren

We had a wonderful stay at the Maritim Hotel Köln and would happily stay here again.

The room was spotless when we arrived, and we really appreciated having reliable air conditioning during some warm July days. The hotel is in an excellent location, it is an easy walk to Cologne Cathedral, the Old Town, the Rhine, and plenty of great restaurants and shops. We were able to explore most of the city centre on foot, which made our stay even more enjoyable.

The staff were consistently friendly, welcoming, and helpful throughout our visit. Check-in and check-out were smooth, and everyone we interacted with made us feel welcome.

If I had to find one small criticism, it would be that the elevators could be a little slow during busy times, but it was a very minor inconvenience and didn’t take away from an otherwise excellent experience.

Overall, this is a clean, comfortable, well located hotel with outstanding staff, and we’d recommend it to anyone visiting Cologne.

Family_with_children

10/10

Exceptional

12 Jul 2026

Phillip Scott

Great rooms and great location

Family

8/10

Excellent

12 Jul 2026

Mitchell

Wonderful breakfast. 6:30 to 10:30. It’s where the hotel shines. Also, do all you can to get a 7th floor room. Location was also across from transit which was good.

Self

10/10

Exceptional

08 Jul 2026

Juan

We had a wonderful stay!

Family_with_children

8/10

Excellent

06 Jul 2026

Veronica

Clean, comfortable room. A slightly noisy air conditioner but we were happy to have it act as white noise as the hotel was (unexpectedly) smack bang in the middle of Koln Pride festival! Having said that, the hotel had good sound proofing so we managed to sleep - even with a kid! Good breakfast, nice shower. The pool was tiny so couldn’t use it to exercise unfortunately. We had a pleasant stay.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Ellen

The room was clean but the aircon didn't work. It shouldn't take 4 trips to reception and a night trying to sleep in a Sauna before something was done. And that was only because I firmly requested a change of rooms. Unfortunately Google reviews highlighted this is an ongoing issue for this hotel. In all honesty I cannot recommend.

Partner

6/10

Pleasant

04 Jul 2026

Nicholas

Bathroom and shower was great, the room hasn’t been updated in decades!

Family_with_children

8/10

Excellent

02 Jul 2026

Tanya

Beautiful hotel, only complaint was the air conditioner was not working correctly and after opening the windows the street noise was way too loud. Staff gave complimentary parking but not a restful night.

Family

2/10

Poor

01 Jul 2026

Samuel

The AC broke in the middle of the heat wave. Not only that, but they didn’t even give us fans for the roomz

Family

2/10

Poor

25 Jun 2026

Robert

This hotel was terrible , we rented 2 rooms , dirty carpet in both rooms , there is only 2 electric outlet for the entire room very limited place to charge phone , laptop or any other electrical articles.
The A/C did not work for 4 days in a row in either rooms , with outside temperature of 38° we couldn't sleep well . We ask for technician twice , they came and said they couldn't fix it , and they would change us rooms or refund us , witch none of the both option happen. We ask for a fan to help and they sent us a heater instead of a fan . The price of the room is high compare to the quality , doesn't worth the money !
We stay there for a 4 days business trip , and we where not able to rest enough to have a great day of work.
We ask for ice at the restaurant because someone hurt id feet and they charge us 5€ for a bit of ice from the room service !
After 15 years as an Expedia this is my first bad review , because they deserve it and I want to help people to think twice before booking this hotel

Business

6/10

Pleasant

22 Jun 2026

Michael

The elevators had one working a few time. No access to floors via stairs mandatory elevator.

Friends

10/10

Exceptional

21 Jun 2026

Ashley

Everything was great. This was our second time staying here due to the helpfulness of staff and the great location. The only issue I had this time was a malfunctioning public toilet in the back of the main area near the orders train bridge that made walking through there so, so awful. Luckily, going that way isn’t necessary, but it still probably should have been addressed before it got to that state. Still, I understand not everything can be controlled, and everything else about our trip was perfect. I will return here when I am in Cologne again.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Maria Camila

We had a nice stay! Property could be a bit cleaner. However, location was perfect! 5 min walk to the cathedral.

Partner

10/10

Exceptional

13 Jun 2026

Rhine

Hotel was perfect. The grounds were impeccable, the staff was very friendly and the breakfast was delicious.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Patricia

Spacious very clean room and bathroom. The breakfast was good.

Partner

10/10

Exceptional

09 Jun 2026

Ramona

Hotel precioso, excelente ubicación.

Partner

10/10

Exceptional

08 Jun 2026

Manfred

top location in old town Cologne

Family

10/10

Exceptional

04 Jun 2026

Richard

A great stay. Helpful welcoming staff. Sauna and pool were great (but perhaps need a more obvious translation of rules of German saunas for nieve Englishmen). Excellent buffet breakfast. Hotel is brilliantly situated to explore old town. Even lower cost rooms have a nice aspect, I imagine Rhine river view rooms are stunning.

Self

10/10

Exceptional

03 Jun 2026

Carmen

The room was beautiful and very clean and the staff was amazing.

Family

10/10

Exceptional

28 May 2026

Petya

We had a lovely big comfortable suite overlooking the cathedral. The hotel is in the centre and very convenient for shopping, dining, sightseeing etc.
The reception ladies were friendly and helpful.
The underground parking had many free spaces maybe because of its high cost of €32 per day.
If you would like to avoid the traffic noise and tramps going past, must close the balcony doors, but it wasn’t an issue for us.

Family_with_children

10/10

Exceptional

28 May 2026

Alejandro

Prime location for our needs.

10/10

Exceptional

24 May 2026

pablito

Excellent

Partner

10/10

Exceptional

24 May 2026

Khaled

Everything was perfect The housekeeping, the reception all the stuff was so nice.

10/10

Exceptional

24 May 2026

Rupa

Friendly and accommodating staff, excellent location, good breakfast with lots of options

Friends_and_family Friends

10/10

Exceptional

21 May 2026

jaad

Loved the location, hotel is a great thing to try it has such a vibe and a very easy parking underground. Needs a bit of renovation but 5 over all

Family

10/10

Exceptional

10 May 2026

Ryan

Nice location and comfortable room. Close to all amenities we needed

Partner

10/10

Exceptional

26 Apr 2026

Nate

Amazing location, near the beautiful church, train station, and river! Plenty of restaurants inside, and nearby.

Self

10/10

Exceptional

26 Apr 2026

Jane

Clean room, fabulous friendly staff

Partner

8/10

Excellent

17 Apr 2026

Maria

Lovely hotel and great location. Stones throw away from the main area. We had a road side room with a view of the Cathedral and was surprisingly quiet.

8/10

Excellent

16 Apr 2026

Joseph

Good hotel in the middle of Köln. Walking distance to all the sites, restaurants, and shopping. Pleasant place to stay for family, couples, or solo traveler.

Family_with_children

10/10

Exceptional

14 Apr 2026

Rana

Very nice hotel walking distance from the dome. Excellent breakfast. Lovely staff.

Friends_and_family Friends

10/10

Exceptional

04 Apr 2026

Amy

Gorgeous room. Great view. Comfortable bed. Great location. Really enjoyed our stay despite a couple of downsides: We needed a bed for a teenager, despite impressions from our booking that it might be a proper bed, it was a cot that was rolled in. incredibly long time to get hot water in bathroom, very wasteful. With all the restaurants in the hotel, it would be nice if there were a place just to get coffee in the AM.

Friends_and_family Family

10/10

Exceptional

24 Mar 2026

Patrick

The hotel is superbly placed near the centre of the old town with its own walkway ( over the busy roads ) to the banks of the Rhine . We were very impressed by the grandeur of the interior and tge room was very spacious and comfortable . Unfortunately tge pool was extremely small ( more of a plunge pool ) not suited to providing me with my daily swimming exercise routine which required a length of 25m.

Partner

10/10

Exceptional

22 Feb 2026

Matthew

Absolutely perfect location for karneval. Close to everything you need to have a good time. Great restaurants and bars nearby, transit is 30 seconds outside the hotel, can't ask for a better spot. And the rooms are HUGE for Europe. Our one issue was the room was extremely dusty and the pillows were basically non existent, but small price to pay for the location.

Friends_and_family Friends

10/10

Exceptional

09 Feb 2026

Philip

Clear, central, exclusive hotel

Friends_and_family Family

8/10

Excellent

02 Feb 2026

Alysha Almeida

Rooms were clean, but elevator was out of order which is beyond staff control but ended up having long wait times at busy times. Didn’t try the food so can’t comment on that.

10/10

Exceptional

19 Jan 2026

Mathilde

My 4th stay there and not the last! Super staff, great location and amenities, amazing breakfast!

Leisure Self

8/10

Excellent

18 Jan 2026

Karl

We decided to finish our road trip and gig of bands I've never heard of, but the younger generation knew who they were, with three days in Cologne. We booked the Maratim Hotel due to the location and how it looked.

The hotel was very clean and the staff very attentive. I did think that the car park, which was located under the hotel, was very expensive, but that may be because I'm a Yorkshireman

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Kathe

Beautiful Hotel, great location and friendly staff

Leisure Self

2/10

Poor

02 Jan 2026

Neelam

Breakfast was not good, extremely busy despite coming early, food trays and spoons were not clean, people were just mixing the non veg with veg - nobody cared about the cleaning and hygiene of the dining area, no table system just could sit anywhere so people of 1/2 were taking up so much space on tables that could have been separated for others. The service of the hotel staff is disappointing, will not be coming back to this hotel again- felt like I have spent so much money here and it’s gone to waste, 3 nights my daughter and I had to spend in the cold as the balcony door was broken yet nobody listened when I complained and asked to change room - only on the 4th night they moved the room which was pointless as I had to move things which caused so much inconvenience, I have a non viable disability where all this stress has caused me so much pain and discomfort where this all has ruined our trip! From long queues in reception, to not answering the phones, to awful customer service and some of the staff had such bad attitude - which I found so disappointing and disheartening especially as a tourist in a new city/country it’s made an impression that the whole of cologne is like this. I have emailed and tried to contact the hotel many times but no reply still. I will be making a formal complain as I have also been charged for the rental of a charger although I gave this back but the payment has been charged on my invoice. Toilet seat broken , no soap in dispenser not clean roo….

Business_and_leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Samuel

Perfect

Leisure Partner

8/10

Excellent

30 Dec 2025

Andrew

The hotel location was excellent as were the facilities, however I was disappointed that the bar was only open 1 night during my visit.
The rest of the amenities were very good including the room and the staff.

Leisure Self

10/10

Exceptional

30 Dec 2025

Sharon

The hotel looked impress online but from the minute we arrived it was breathtaking. We had a lovely family suite, king bed and queen comfortable sofa bed in the lounge area for our 16 year old. City view of Christmas market, Cathedral and river. We had plenty of room, storage, towels, spotless. Had to ask for extra bath robe and slippers. Request a kettle from reception. Only down side one english/news channel on TV. Could of done with a small mirror in bedroom under TV.
Had a complementary upgrade with suite in a quieter breakfast room. Great as our girl is autistic with sensory issues. Lovely breakfasts on 3 occasions. Ventured into main breakfast area on last day and although more choice, it was more hectic. Staff were helpful throughout stay. Small but nice pool, sauna and tiny stream room.
Had late lunch in patio restaurant. Great food with friendly staff.

Leisure Family

10/10

Exceptional

28 Dec 2025

Irene

We loved everything

Leisure Family

10/10

Exceptional

27 Dec 2025

Perveen

Hotel is perfect for the Christmas markets. Clean, beautiful setting and friendly. We normally stay at another hotel but this will be our preference from now on.

Leisure Family

4/10

Poor

26 Dec 2025

K.C.

Constant broken elevator and doors. Room was only cleaned once in four days during our stay. Appears not enough cleaning staff. Has a sauna where old men with phones hang out by the door faking like they are on the phone to take pictures of the women inside.

8/10

Excellent

24 Dec 2025

Gregory

good

8/10

Excellent

22 Dec 2025

Ramin

The hotel has a perfect location and was very easy to reach from the train station. Everything is walkable, and we had a lovely view of the Dom from our room. The rooms were a good size, included a nice balcony, and the hotel felt very eco conscious.
Check in could have been better. The staff member was not very helpful with local recommendations, and we were not told that booking breakfast at check in would have been 7€ less per person per day, which would save us 28€.

Partner

10/10

Exceptional

21 Dec 2025

Kate

Clean, tidy, very friendly helpful staff, food delicious

10/10

Exceptional

19 Dec 2025

Gary Peter

Staff were great.

Leisure Family

4/10

Poor

19 Dec 2025

Suzy

Hotel is in a great location, especially for the Christmas markets. The breakfast is good. But the rooms are way too hot and no way to adjust the temp. Also the reception staff wanted €5 for the hotel robe to use the pool so be prepared for all the extras.

Leisure Friends

10/10

Exceptional

17 Dec 2025

Rebecca

Clean room!

10/10

Exceptional

12 Dec 2025

Diane Jane

Nice room. Some staff ok. Some rude. Very difficult getting room service on the first night so had to go down to the restaurant itself where the man was very rude so we didn't bother using room service again. We booked a cot which we didnt get. When i spoke with reception they told me they were having trouble with the housekeeping

10/10

Exceptional

12 Dec 2025

Jamie

Lovely Hotel, friendly staff and convenient walking distance for Christmas Markets, Schokoladen Museum etc.
Piano player in the Piano Bar was nice to listen to and relax together with the friendly bar staff after a days shopping.

Leisure Family

8/10

Excellent

09 Dec 2025

Nicholas

Hotel is very nice, rooms are showing their age.

Friends_and_family Family

8/10

Excellent

09 Dec 2025

Medeni

Good otel but check-in time they say room is not clean we waiting 2 -3 hour

8/10

Excellent

08 Dec 2025

Michael

Great location. Nice lobby and atrium. Elevators are too slow and small. Rooms dated but clean.

Leisure Friends

8/10

Excellent

06 Dec 2025

Charles

Generally this is an interesting hotel to stay in; however the piano bar was not available on the Sunday night.

I also thought I had paid more for a room with a view. The view we had was of the top of the glass roof and was most disappointing.

6/10

Pleasant

03 Dec 2025

Lin

No housekeeping provided for all of our stay we had too request towels.
Apart from breakfast which was expensive there was not any where else to eat except one place which did not open all the time.
The evening bar only opened three times a week

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Rebecca Dorothy

Great location, staff very helpful.

Leisure Friends

8/10

Excellent

25 Nov 2025

Donna

Nice staff, clean room, everything we needed was povided

Friends_and_family Family

8/10

Excellent

12 Nov 2025

Yusleidy

Staff at reception was very attentive, specifically the lady from Nepal (sorry, I’m really bad with names) I wish there were things in the room that guests probably need like an iron or a steamer for clothing, shower head cap etc. I like the hotel and the location.

Leisure Self

4/10

Poor

05 Nov 2025

Carol

Expensive for a basic stay, cheeky attempted upsale on check in, no bedisde table one side, cold pool
sauna full of kiddies warming up

2/10

Poor

04 Nov 2025

Maria

My 8 day stay was spoilt by the lack of the most basic facilities - 2 of the lifts not working during my stay ... the revolving entrance door also not working. Restaurants not opened. On Friday 31/10 for example only one restaurant available as the Hotel were also accommodating a wedding; this in conjunction with the lift situation meant room service was the only option.Room decor very dated. Housekeeping poor - room was not service on 31/10 - presumably because the Hotel was so busy with the Wedding & other events being hosted. Despite booking a superior room ensuite facilities poor - shower not great. There was also a stale smell in the room despite requesting non smoking ( had to keep windows open during the day).Honestly there are better 3* Hotels than the Maritim. Felt I had been robbed. Never again!

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Ruben

Absolutely loved it 👍

Leisure Partner

8/10

Excellent

21 Oct 2025

Lucy

The hotel is in an excellent location. Bedroom and bathroom were spacious, clean and comfortable. Breakfast was excellent with plenty of choice, especially the varieties of delicious bread and the coffee. Housekeeping and reception staff were very good and hard working. However the WiFi was poor and dropped connection frequently. The gym and pool were disappointing, very small, and no staff present, towels have to be collected from reception who then told me I should have brought one from my room. Mixed changing room and showers which I found strange.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Pam

Great hotel to stay at. It is in a great location, close to public transportation, which we didn't ise actually, as everything touristy was at a walkable distance, includingthe central train station. Our only compliant was the stuffines of the room. The weather was pleasant outside, so we kept our windows open. It's really noisy during the day. Surprisingly quiet at night.
The hotel itself is quite charming with great staff. We'd definitely stay there again.

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Brandon

It was great!

10/10

Exceptional

03 Oct 2025

Sherif

Clean room

Leisure Family

10/10

Exceptional

02 Oct 2025

Raphael

Great stay. The Maritim Köln is superb. Everything from the room to the buffet breakfast to the modern and quiet ambience to the excellent staff. This is my 6th stay. Highly recommended!

Business_and_leisure Self

8/10

Excellent

21 Sep 2025

Breyon

Great!!

10/10

Exceptional

28 Aug 2025

Brad

Dinner on the roof top bar was Amazing!! One of the highlights of our trip.

Leisure Family

10/10

Exceptional

28 Aug 2025

Kyle

Very convenient location for walking and transportation

Business_and_leisure Partner

10/10

Exceptional

27 Aug 2025

Victoria

Perfect for our needs which was attending a convention at the Koelnemesse

Business

8/10

Excellent

25 Aug 2025

Benjamin

Great Location

Hotel was in great location as it was within walking distance of Koln. Hotel was nice, rooms were spacious and clean.

The restaurants and shops in the hotel seem to shut, but restaurants are 2 min walk.

Breakfast was great, with wide selection of hot/cold options.

Friends_and_family Family

2/10

Poor

21 Aug 2025

Chris

Poor experience and bad value

Great location, nice breakfast, room was hot and A/C was broken. We ordered a fan and it was not sent until we asked again, didn’t work. Service was bad. Room is out dated, small bed. They jacked up the rates for the conference to 5 star price but a 1 star hotel

Business

10/10

Exceptional

19 Aug 2025

Steven

Great hotel and spa.

Leisure Self

10/10

Exceptional

18 Aug 2025

Jillian

Easy parking, right in the area with shopping and to public transportation. Plenty of food options within the area

Leisure Family

8/10

Excellent

16 Aug 2025

Verified traveler

Dom and Rhine!

Great hotel in great location. Our room had a marvelous view of the Dom. Grand lobby. Right on river walk. Great restaurants a short walk away.

Partner

6/10

Pleasant

16 Aug 2025

Linda

It felt quite dead . Looks beautiful from the outside but needs rooms updated . Breakfast at 30 euros too expensive. It put me off having a meal there.
Pool was unmanned and there was a lot of surface water on floor . Very slippy . I was oncerned that if anyone slipped there was no one there for help . It could be a fantastic hotel as it has the wow factor from outside and in an ideal location .

Leisure Self

4/10

Poor

16 Aug 2025

David

Wouldn’t stay again

Smelled like sewage in room, air condition didn’t work, no help with bags, room was super old.

Friends_and_family Family

10/10

Exceptional

15 Aug 2025

David

Always a great experience. Lots of great memories experiences with my family at the Maritim.

Partner

8/10

Excellent

11 Aug 2025

Gregory

My room was not as clean as I have experienced in the past

Business

10/10

Exceptional

05 Aug 2025

Brenda

Had a wonderful 5 night stay at the hotel. I was a bit apprehensive after reading some reviews but i was pleasantly surprised. Lovely welcome from check in staff and given lots of information about the hotel and surrounding area. Hotel lobby is impressive, superior double room was spacious, clean and aircon worked perfectly.
Breakfast was plentiful and you can order different eggs/bacon from the waitress. My only very small gripe would be that the toaster took ages so put your toast on whilst you enjoy some cereal!
The lifts were mentioned in alot of other reviews, to be honest it would be better if all 3 were working but we never had long to wait and we were on holiday so not in a hurry to get anywhere.
Central location right by lots of bars/ restaurants and a very short walk to the Rhine.
Loved our visit to the hotel and to Cologne, we will be back to visit you both again

Leisure Partner

10/10

Exceptional

01 Aug 2025

John

A well located comfortable hotel. Staff friendly and helpful. Room well appointed with a partial view of the cathedral. Loved my 3 night stay. Would definitely return to Cologne and this hotel.

Leisure Self

10/10

Exceptional

31 Jul 2025

Christina

The Hotel Maritim is beautifully designed with a multistory atrium. The room was well appointed and the beds were comfortable. The staff was friendly, knowledgeable and helpful. I had a drink at their rooftop restaurant with amazing views of the river and the city. I highly recommend this hotel for its location, service and well appointed accommodations.

Leisure Family

10/10

Exceptional

29 Jul 2025

Else

Nice hotel, easy walking to the sights

Good location, had some construction in the area making driving to it alittle difficult. Easy to walk the area once we parked the car

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Ryan

Great location. Right in the heart of town. The inside lobby was beautiful

Leisure Friends

8/10

Excellent

20 Jul 2025

Martijn

The room was tidy, but I had some allergy problems (dust mites) because of the large quantity of carpets in the room and hallways.

Leisure Family

10/10

Exceptional

15 Jul 2025

Jaime

Very clean and well kept. Staff friendly and helpful. Great location next to Old Town and easy to use transportation network. Lovely shower. Nice to have a pool and sauna!

Leisure Family

10/10

Exceptional

13 Jul 2025

Sarath

Excellent hotel, shower was fancy and most importantly had A/C

Leisure Partner

10/10

Exceptional

13 Jul 2025

Marco

Great hotel in a great location

Great location , perfect last day for a friend on holiday, easy trip up to Dusseldorf International Airport . Hotel was very nice and not very crowded feeling even with all the guests.

Partner

10/10

Exceptional

13 Jul 2025

Verified traveler

Great choice for Cologne

The hotel is really big and pretty. The rooms are spacious, a bit poorly lighted at night but they get lots of light in the day. It’s a 10 min walk to the Cologne Cathedral and it’s right in from a beautiful plaza with lots of restaurants.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Justin

The room had a lovely view of the river and part of downtown. Great service and very friendly staff.

Leisure Partner

8/10

Excellent

07 Jul 2025

Katherine

Really nice hotel, great location, great breakfast. Unfortunately our room was extremely hot, and stayed like that the whole five days even as the weather cooled down. The air con wasn’t working and even though we reported it, it didn’t improve. A shame because everything else about the hotel was great!

Leisure Partner

8/10

Excellent

05 Jul 2025

Angela

This hotel is located in a great area. You’re close to the river, train and bus stations as well as restaurants & shops. The rooms are a bit dated. They look like they haven’t been redecorated since the late 80s but I can get past that. The beds are super comfortable and so are the pillows. The rooms are spacious which is a rarity in Europe. The breakfast buffet is a nice variety of foods and the coffee is delicious.

Business Family

10/10

Exceptional

05 Jul 2025

Lokesh

Nice property near central square. Great rooms

Leisure Family_with_children

8/10

Excellent

04 Jul 2025

Michael

Great location and a 15 minute walk from Cologne Hbf.
The hotel itself is great but two things that were not so great. Thinking the sink plug was stuck I called maintenance. Only to find out the plug release lever was hidden behind the tap!!
The second issue was the rainwater shower. It came down with such force that it almost flooded the bathroom. The drainage couldn't keep up with the flow. The water actually overflowed into an area without any drainage at all.

Leisure Family

10/10

Exceptional

29 Jun 2025

Masashi

Great location, nice hotel, excellent staff.

Leisure Family

4/10

Poor

28 Jun 2025

john

The only plus I have is the location and convenience to the city center. The hotel itself was not worth it at all to me. Very dated, mid 80s stained carpet, bad furniture. The elevators are trash, we waited over ten minutes multiple times for it to get to us. The rooms themselves had no ventilation, so it was just a hot box with no AC. I would definitely it recommend this hotel.