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CityClass Hotel am Heumarkt

Cologne / Bonn · Germany

Auf dem Rothenberg, 07-09View location

8.6/10Excellent671 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.0/108.0
Condition8.6/108.6
Location8.6/108.6
Neighborhood9.2/109.2
Value7.8/107.8
Amenities8.6/108.6
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About CityClass Hotel am Heumarkt

Experience Cologne's romantic side at the CityClass Hotel am Heumarkt, a peaceful oasis in the heart of the old town, within walking distance of the cathedral and city center. Our 53 rooms feature air conditioning, free Wi-Fi, telephone, desk, minibar, electronic safe, and flat-screen TV.

Unwind after a busy day or an adventurous city tour in our wellness area, complete with a sauna, steam bath, and separate relaxation room. The cozy lounge-bar offers a wide selection of drinks and beverages. For business travelers, we provide a conference room equipped with modern technology.

Whether you're visiting Cologne for work or leisure, the CityClass Hotel am Heumarkt is the perfect choice.

Read more about this hotelShow less

With a stay at CityClass Hotel am Heumarkt, you'll be centrally located in Cologne, within a 10-minute walk of Cologne Philharmonic and Museum Ludwig. This hotel is 0.5 mi (0.9 km) from Chocolate Museum and 0.7 mi (1.2 km) from Musical Dome.

Make yourself at home in one of the 53 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager GreenSign Hotel Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 5.35 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Google Pay and Apple Pay
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a smoke detector
    • Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 18.90 per person
    • Nearby parking fee: EUR 32.00 per day (492 ft away)
    • Pet fee: EUR 19 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Hay Market 0.2 km / 0.1 mi
Great St. Martin Church 0.2 km / 0.1 mi
Old Market 0.2 km / 0.1 mi
Wallraf-Richartz Museum 0.3 km / 0.2 mi
Rhine 0.3 km / 0.2 mi
City Hall 0.4 km / 0.2 mi
Hohe Strasse 0.5 km / 0.3 mi
Museum Ludwig 0.5 km / 0.3 mi
Cologne Philharmonic 0.5 km / 0.3 mi
Schildergasse 0.5 km / 0.3 mi
Tünnes and Schäl 0.5 km / 0.3 mi
Romano-Germanic Museum 0.6 km / 0.4 mi
Hohenzollern Bridge 0.6 km / 0.4 mi
Foto-Museum Agfa Foto-Historama 0.6 km / 0.4 mi
Wallraf Square 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1988
  • Year of most recent renovation: 2018
  • Total number of rooms: 53
  • Number of floors (main building): 4
  • Single rooms: 5
  • Twin rooms: 7
  • Double rooms: 27
  • Superior rooms: 12
  • Family rooms: 2
  • hotel
  • American Express
  • EC
Show 52 more facilities & services
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • EuroCard
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Newspaper stand
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Non-smoking area
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • PhotocopierExtra charge
  • TV lounge
  • Sauna
  • Steam bath
  • SolariumExtra charge
  • Spa centre
  • GreenSign Hotel
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • LGTBIQ friendly
  • Early Check-inExtra charge
  • Early departureExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM-1

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    FAMILY ROOM THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIOR • 1 Bedroom • 12 m²SGL.SU
    SINGLE SUPERIORPhoto unavailable5 photos

    CityClass Hotel am Heumarkt

    SINGLE SUPERIOR

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Room amenities

    • Radio
    • Safe
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Towel menu
    • Smoke detector
    • Housekeeping
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Hairdryer
    • Direct dial telephone
    • Bathroom: 1
    • Shower
    • TV

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin COMFORTDouble or Twin • COMFORTDBT.OM

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    Double or Twin COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORT • 1 Bedroom • 15 m²TWN.OM
    TWIN COMFORTPhoto unavailable5 photos

    CityClass Hotel am Heumarkt

    TWIN COMFORT

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Room amenities

    • Wake-up service
    • Toiletries
    • Desk
    • Make-up mirror
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Cable TV
    • Towel menu
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Pillow menu

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 15 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable6 photos

    CityClass Hotel am Heumarkt

    DOUBLE COMFORT

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Wi-fi
    • Wake-up service
    • Pillow menu
    • Bathroom: 1
    • Shower
    • Direct dial telephone
    • Hairdryer
    • TV
    • Radio
    • Individually adjustable heating
    • Safe
    • Toiletries
    • Make-up mirror
    • Soundproof room
    • Desk
    • Housekeeping
    • Smoke detector
    • Towel menu
    • Cable TV

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 20 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable8 photos

    CityClass Hotel am Heumarkt

    DOUBLE SUPERIOR

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Safe
    • Housekeeping
    • Smoke detector
    • Towel menu
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Individually adjustable heating
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Extra beds on demand
    • Cot on demand
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 31 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable7 photos

    CityClass Hotel am Heumarkt

    FAMILY ROOM STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width, 4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Radio
    • Individually adjustable heating
    • Safe
    • Housekeeping
    • Smoke detector
    • Bathroom: 1
    • Towel menu
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Wi-fi
    • Wake-up service
    • Pillow menu

    Facilities with extra charge

    • Minibar
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM-1

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR WITH DOUBLE BEDSINGLE • SUPERIOR WITH DOUBLE BEDSGL.DB-SU

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    SINGLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room COMFORTRoom • COMFORTROO.OM

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    Room COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 20 m²TWN.SU
    TWIN SUPERIORPhoto unavailable6 photos

    CityClass Hotel am Heumarkt

    TWIN SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Soundproof room
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Individually adjustable heating
    • Safe
    • Wi-fi
    • Wake-up service
    • Pillow menu
    • Toiletries
    • Desk
    • Make-up mirror
    • Cable TV
    • Towel menu
    • Smoke detector
    • Housekeeping

    Facilities with extra charge

    • Minibar
    • Cot on demand
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORT • 1 Bedroom • 12 m²SGL.OM
    SINGLE COMFORTPhoto unavailable5 photos

    CityClass Hotel am Heumarkt

    SINGLE COMFORT

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Room amenities

    • Housekeeping
    • Towel menu
    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Cable TV
    • Make-up mirror
    • Desk
    • Toiletries
    • 220V power supply
    • Pillow menu
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Smoke detector
    • Soundproof room

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE COMFORTDOUBLE SINGLE USE • COMFORTDUS.OM

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    DOUBLE SINGLE USE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM-1

    Photos are not available for this room type.

    CityClass Hotel am Heumarkt

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about CityClass Hotel am Heumarkt

8.6
Excellent
671 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.0 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
9.2 /10
Value
7.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
05 Aug 2026
Hua
very clean
10/10
Exceptional
22 Jul 2026
Clark
front desk staff instantly welcoming
10/10
Exceptional
20 Jul 2026
Alison
2nd stay at the CityClass am Heumarkt and it didn't disappointment. Lovely hotel, friendly staff, fab location, clean and tidy. Decent breakfast. Enjoyed our stay.
10/10
Exceptional
11 Jul 2026
Irma
Room was small but large enough for 2 travelers. I loved the small elevator so we didn’t have to go upstairs with our luggage like it happened to us in Hamburg. Elevator wasn’t working. Central station was less than 10 minutes walk. The dome 5 minutes walk was well as museums.
Family_with_children
8/10
Excellent
27 Jun 2026
Esmerantina
Great location. Staff was helpful and friendly. And they have air conditioning which is vital in the summer.
Family
10/10
Exceptional
24 Jun 2026
A
Clean, central right next to Heumarkt square and a 5 minute walk to the subway/tram. Also a 10 minute walk to Cologne main train station. Careful not to follow Google Maps it takes you one street down to the Rhein river side. This hotel is one street up. It’s about 20 minutes to Cologne fair.

Room is super small but comfortable. Aircon worked ok.

Breakfast was excellent, nice selection and friendly service.
Self
10/10
Exceptional
19 Jun 2026
Barbara
The location was great. Walkable to the Dom and shopping, restaurants, etc. Great room layout for family trip. Nice modern bathroom. We would stay there again.
Family
4/10
Poor
01 Jun 2026
JOSEPH
Rooms very small, location is not as good as the other cityclass which is closer to train.
Partner
10/10
Exceptional
29 May 2026
Tammy
Great location, value and service.
Family
8/10
Excellent
11 May 2026
Chelsea
Cologne has several CityClass Hotels, which may get a little confusing upon searching for the proper location, but once we found ours we were pleased. The hotel is located close enough to several popular spots, such as the cathedral and main station, but tucked away so it's quiet. It was a smaller room, but comfy enough. The only downside was temperature, as the AC blew very lightly. I'm not sure it ever really got to temp, but fortunately the front desk had a small fan available that assisted in some better airflow for the room. My brother and I both run very hot, especially when sleeping, so this was a game-changer! Overall, the staff was wonderful and the hotel was perfect for what we needed.
Friends_and_family Family
10/10
Exceptional
09 Apr 2026
Jarrett
The room was perfect for a family of 5. One king bed and 3 twins. Seemed new and was clean.
Friends_and_family Family
10/10
Exceptional
02 Apr 2026
Nancy
Nicely appointed room. The bathroom was very small
10/10
Exceptional
30 Mar 2026
Ralph
Very conveniently located. Clean room, easy check in/check out. The only elevator they have is rather small, just FYI.
10/10
Exceptional
28 Mar 2026
Martin
Great location. Clean rooms and friendly staff
Partner
10/10
Exceptional
12 Mar 2026
Steven
Great experience. Everyone was very friendly and helpful. Room was clean, beds were comfortable.
10/10
Exceptional
31 Jan 2026
Victor
Room was spotless. Staff was courteous and offered great customer service, especially the very friendly manager. Definitely will stay there again the next time. Location is right in the center of Old Town, walkable to many distractions and street malls in Köln. It was an memorable stay. Thank you CityClass am Heumarkt.
Leisure Family
10/10
Exceptional
17 Dec 2025
Keith
Front desk was very warm and welcoming.
Friends_and_family Family
10/10
Exceptional
15 Dec 2025
Lisa
The room was always clean and fresh the all staff were friendly polite
Friends_and_family Friends
10/10
Exceptional
07 Dec 2025
Mary
Easy checkin , clean room ! In heart of Christmas markets and nearby shopping and restaurants! Parking garage close by but limited as visited in Christmas market season !
Leisure
10/10
Exceptional
07 Dec 2025
MOYRA Christine
Clean, helpful staff, very good breakfast
10/10
Exceptional
26 Nov 2025
Glenda
During our short stay the elevator was not working and yet there was no offer to help with luggage. Otherwise the staff was wonderful and the location was wonderful in the room was wonderful.
Family
10/10
Exceptional
01 Nov 2025
colin
All good other than the bar service layevnoght. Having to wake the staff for another beers isnt acceptable
Business
8/10
Excellent
14 Oct 2025
Farhad
Everything perfect except not accessible for strollers
Business Family
10/10
Exceptional
29 Sep 2025
Robin
Clean room, comfortable bed, good location
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Cornela
Amazing hotel in the heart of cologne. Very clean and modern. We will definitely stay here again.
10/10
Exceptional
19 Sep 2025
Ronald
Tv didn’t work most of the time, great location
Business Self
10/10
Exceptional
14 Sep 2025
Brittany
Awesome hotel! The staff were knowledgeable and very nice. Highly recommend True Beans coffee around the corner and Pinocchio Pizza for late night food.
Leisure Partner
4/10
Poor
01 Sep 2025
Tomoyo
The hotel was clean and located at the convinced location, it was also facing the courtyard where all the dumpsters were so I could mells the trash.
Leisure Family
4/10
Poor
27 Aug 2025
Sergio
Air conditioning was known to be broken in room and we were still put there. Moved to another room after first night. Expensive for the size and quality of room.
Business
10/10
Exceptional
14 Aug 2025
Wendy
Excellent location! Our room was comfortable and clean and we enjoyed our stay very much. I would definitely recommend!
Leisure Family
10/10
Exceptional
31 Jul 2025
Stephanie
Great staff!!!
Leisure Partner
10/10
Exceptional
29 Jul 2025
Alison

Fantastic hotel

From first arriving, the staff made us feel very welcome. The hotel is off a busy street in a courtyard, it was amazing how quiet it was just turning up the alley. The room was clean and comfortable. We would stay again!
Friends_and_family Family
10/10
Exceptional
28 Jul 2025
Masashi
Nice room. Friendly gentleman at the reception. Would stay here again.
Leisure Family
8/10
Excellent
28 Jul 2025
Wendy

Great location, hidden entrance.

Very hard to find as it was off of a square behind the buildings. The location was great, close to restaurants and markets.
The room was nice, staff was helpful.
Friends_and_family Family
8/10
Excellent
25 Jul 2025
Michael
Pleasant hotel, located in a quiet and slightly hidden square. An easy walk from the cathedral and main station
Leisure Self
10/10
Exceptional
15 Jul 2025
Hugh
High quality building and decor, great location and very reasonable price. Recommended!
4/10
Poor
27 Jun 2025
Dina
I rarely ever write bad reviews; however, in this case I feel that it is warranted. First the good points, the staff, specifically Kibert, Adda and Sara were all wonderful and if it were not for them , our stay would have been worse. So thank you to all of you for your excellent customer service.
The hotel is walking distance to the Plaza which is full of restaurants and bustle. A short walking distance from the Rhine River This hotel is quaint and has a nice breakfast and rooms are cute.
The bad staff, unfortunately, their beds are terrible, like sleeping on a bed when you were 15 years old. We switched rooms and the bed problem was worse!
The air conditioning does not stay on especially at night and it gets really hot. The internet also turns off in the middle of the night so if you listen to music , birds, etc, that can pose a problem. In the shower you have shampoo, conditioner and body all in one so I was not able to untangle my as they did not have conditioner. Their T.V. Has no English channels except BBC. They did offers movies and their HDMI connection did not work.
When I spoke the manager about all this, he was pretty non chalante about the whole thing!
We were travelling to Cologne for a trade show for business and stayed 6 days and had no sleep for 6 stays.
No compensation , no discounts no nothing for
The hotel to compensate our terrible stay.
Would I stay at CityClass Hotel again, Never!
Business Partner
10/10
Exceptional
24 Jun 2025
Stacie
The family quad room had 3 separate sleeping areas and a/c. It was close to everything. The room was clean and modern. It had a hot pot, tea, insta coffee, mugs, wine glasses, and a mini fridge.
Leisure Family
10/10
Exceptional
19 Jun 2025
Clarence
This place was great!
Leisure Self
8/10
Excellent
10 Jun 2025
Debbie
Great location for our Gig on the Rhine. Close to the attractions we wanted to see.
Partner
10/10
Exceptional
09 Jun 2025
Zachary
Beautiful hotel and a great location.
6/10
Pleasant
31 May 2025
LEONARD
Hard to find.
Leisure Family
10/10
Exceptional
25 May 2025
Alem
The location of the property made it for us to easily walk to shopping center and restaurants. Visiting touristic locations was five to fifteen minutes walk. The hotel rooms and bedding were also perfect for us. The breakfast was nice.
Leisure Family
10/10
Exceptional
22 May 2025
Dana
Our stay was lovely, we'd only note that the nighttime noise gets to be quite loud. There are a number of pubs close to the hotel, and partiers are often awake until 3 or 4am.
Leisure Family
10/10
Exceptional
15 May 2025
David W
Overall a great location with good discount on local parking. Easy to get everywhere from the hotel. Courtyard was a bit loud but we did not realize the window was open.
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
Barry
We loved this hotel! It was so clean and quiet, unlike many places we've stayed. Plus, it was right around the corner from a main plaza and plenty of restaurants. The staff was a delight as well. We'd stay here again and wish there were other CityClass hotels in other cities besides Cologne.
Leisure Partner
8/10
Excellent
07 Apr 2025
Romeo
Parking was complicated
10/10
Exceptional
30 Mar 2025
Darrell

Excellent boutique hotel with access to everything

I was traveling solo all around Germany and chose the CityClass Hotel based on its location. It's just steps from the Rhine riverfront with lots of nice restaurants and shops lining the boardwalk. It's easy to get to the Cologne Cathedral and many other attractions in Cologne. While my rooms was small (based on my selection), it was clean and quaint. The hotel faces a small courtyard and my window opened to it which was nice. I would highly recommend the CityClass Hotel am Heumarkt.
Self
10/10
Exceptional
29 Mar 2025
Costin
Hidden in the heart of old town Köln
10/10
Exceptional
17 Mar 2025
Verified traveler
The personnel at the front desk were exceptionally helpful and friendly! Loved the sauna and the location was perfect. Close to the train station too!
Self
8/10
Excellent
15 Mar 2025
Roger
Room was comfortable but very small. Not really sufficient room for relaxing.
Friends_and_family Friends
8/10
Excellent
12 Jan 2025
paolo
Excellent choice to be in the center of Koln. Perfect room, everything working properly and staff very friendly. Easy (but expensive) parking closed to the hotel
Leisure Family
8/10
Excellent
06 Jan 2025
paolo
NICE POSITION AND FRIENDLY STAFF
Leisure Family
10/10
Exceptional
25 Dec 2024
Margaret

Nice Hotel

It was a bit confusing for us to find because you have to walk into a square but the hotel was lovely and very convenient. Lots of bars, restaurants and shopping nearby and the Christmas market was just around the corner. The parking wasn’t far but you do have to roll your luggage thru cobblestone streets which was a challenge in the rain. Other than that, would definitely stay again.
Partner
10/10
Exceptional
08 Dec 2024
kenneth

Family trip

Excellent location and very friendly staff
Friends_and_family Family
10/10
Exceptional
06 Dec 2024
tracy
This is a great hotel for the Christmas markets and exploring Cologne. Our room was very quiet and the staff you super helpful.
Leisure Family
10/10
Exceptional
25 Nov 2024
flavia
ottima struttura, nuova, pulita ed in una eccellente location!
Leisure Friends
8/10
Excellent
03 Oct 2024
Verified traveler
I stayed for one night. The room was fine albeit a little small. The location was good, but the building is hard to find. The staff we friendly. The noise was noticeable but not a big deal. If it was a busier time of year, I could see it being a problem
Self
8/10
Excellent
02 Oct 2024
Lindsay

City Class Hotel

Nice hotel, great location to the old town,if you're a shopper you'll love it. Went to dusseldorf ,nice place.
Partner
10/10
Exceptional
26 Sep 2024
Maureen
This property is in a great location. We could walk everywhere. The room was comfortable and the staff was nice.
Leisure Family
10/10
Exceptional
18 Sep 2024
Arnoldo
Gresh
10/10
Exceptional
20 Aug 2024
Steve
Hotel facilities were very good, outside the hotel was not very nice and the hotel was difficult to locate, could be improved by better signage at the address provided
10/10
Exceptional
10 Aug 2024
Rachelle

Fabulous location and beautiful room.

We stayed here on our last night in Europe after 2 weeks of travel. Front desk was super helpful and accommodating. Beautiful family room for all 4 of us and a wonderful way to get a great sleep before our long journey home to U.S. Great location with lots of restaurants and shops and historic cathedral nearby. Note- they no longer have laundry facilities on site. (Hotels.com website outdated). We walked 12 mins to laundromat. Easy to use.
Friends_and_family Family
10/10
Exceptional
08 Aug 2024
Lucy

Modern hotel in centre of Cologne

Modern and rooms, tucked away in a courtyard behind one of the main squares in Cologne. Great location for city centre attractions, including the cathedral.
10/10
Exceptional
30 Jun 2024
Patrick
Location is odd and the place was kind of hard to find. But, the rooms were a good size and clean.
Friends_and_family Friends
8/10
Excellent
24 Jun 2024
Mairi
Very central hotel with easy access to sights and eating out. Situated in a courtyard which really insulates you from the hustle and bustle which goes on roundabout you. Staff were very friendly and helpful. It would great to have somewhere to make a cup of tea or coffee during the day though.
Leisure Partner
8/10
Excellent
21 Jun 2024
Gordon
Quaint little hotel in old town, along cobbled streets. Close to the riverfront, and a short walk from the cathedral. Cologne is a beautiful city and a pleasant surprise on our tour of Germany, and this hotel was a good choice.
Leisure Partner
8/10
Excellent
04 Jun 2024
Dov
excellent location, nice staff. i would appreciate to have a bottle of water in the room
Business Self
10/10
Exceptional
03 Apr 2024
Angela
Great hotel right in the centre of old town,rooms spacious and comfortable within walking distance of everything you need
Leisure Partner
10/10
Exceptional
31 Mar 2024
WENDY
The service at the hotel was super great, staff was friendly, professional and helpful. The room was very clean and comfortable. Breakfast was very delicious and had a wide variety to choose from. I would recommend this to everyone as its close to all the attractions.
Leisure Family
10/10
Exceptional
19 Dec 2023
april
The staff was incredible. When we found out there was a train strike, and would need to stay another night at the hotel unexpectedly on a very busy mostly sold out time, they immediately were able to reserve rooms at their hotel at a discounted rate! Hotel was so comfortable and great location!
Leisure Family
10/10
Exceptional
12 Dec 2023
Marc
Visited Köln for the Christmas markets and the property is pretty central to the markets, nightlife and only 15 mins from the Dom and station.
Friendly welcome on arrival to the property, we were given a map and instructions for times of breakfast, WiFi and also warned of the building works ongoing and it gets noisy from 8 until 3. It’s unavoidable and it’s not like you are going to be wasting time while you are there.
We had a double room that was spacious and clean. The bathroom was clean and of a good size. The shower is great BTW!!!
We opted for breakfast, there is a lot of choice and caters for everyone’s tastes as in our part there was a vegetarian and also someone with a nut and wheat allergy and we were all catered for. Breakfast gets very busy from 8.30-10am and it can be a bit fraught as some guests can be a little entitled. The staff have a lot of patience.
We slept well in the comfortable beds and the duvets were nice and warm and the rooms were quiet.
Check out was easy and there is a room to store your cases if like us you had a later flight.
We had a good stay and would recommend the property and would happily stay again.
Leisure Friends
10/10
Exceptional
14 Oct 2023
martina

Toller Aufenthalt, sauber, freundlich top!

Klasse Hotel im Herzen der Altstadt. Herr Gutzeit hat uns herzlich und professionell empfangen, 5 von 5 Sternen für das Hotel als auch für die Servicemitarbeiter (die junge Dame beim Checkout am nächsten Morgen inbegriffen)
Friends_and_family Family
10/10
Exceptional
12 Sep 2023
Randall
Great stay and staff was very friendly and helpful, including with storing our bags.
Leisure Partner
8/10
Excellent
23 Jul 2023
hien
It is nice that the room has 5 beds which our kids can have each own bed. All amenities work properly. Great location that we can walk to the Cologne Cathedral. Mark and Mai both receptionists are helpful and friendly. It would be nice if the breakfast was included.
Leisure Family
10/10
Exceptional
14 Jul 2023
Derek
Nice modern hotel in great location
Leisure Partner
10/10
Exceptional
28 May 2023
Verified traveler

Would stay here again

Cologne is a stunning city! Our stay at CityClass Hotel Caprice am Dom was very nice. The front desk staff was so very friendly. The room was a good size, very clean, with a great location in town, close to everything!
Partner
8/10
Excellent
11 May 2023
Robert Henry
A clean and comfortable stay
10/10
Exceptional
17 Apr 2023
Tony

The perfect hideaway

A wonderful little hotel centrally located with all the sights and shops close-by. You're only a 10 minute walk from the cathedral and 5 minutes to the river.
Business
10/10
Exceptional
29 Mar 2023
Verified traveler

Wonderful stay

Very clean and comfortable hotel with updated modern interior. Great service from the front desk. Perfect location, with many restaurants and bars near the Rhein and a short walk to the cathedral and shopping. Highly recommend this hotel!!
Partner
10/10
Exceptional
20 Mar 2023
Jacqueline
Close to the Rhine and the center of town. Beautiful area- bars are open very late so the noise is loud til early hours. Room comfy but mattress was NOT good. For the price, not all bad
Leisure Self
8/10
Excellent
05 Feb 2023
Helen

Perfect location, friendly staff

Very helpful and friendly reception staff. Room a little on the small side. Great bathroom with rainforest head. WiFi also good. Comfortable and clean. Excellent location for old town, cathedral etc. Parking reduced rate at Neumarket public parking (underground) €12 per night. Would stay again highly recommended
Partner
8/10
Excellent
03 Dec 2022
Terence John
Comfortable hotel ideally located with friendly efficient staff, nice rooms and good breakfast.
Leisure Friends
10/10
Exceptional
24 Oct 2022
Keith

Recommended

A good location within east walking distance of the main train station and cathedral. Staff and service were excellent.
Business
8/10
Excellent
29 Aug 2022
Angelique

Great hotel, but don’t count on wifi of TV

The property is well located in the city center. Just a few minutes walk from the Dom. We loved the balconies and the breakfast was delicious. Front desk staff wasn’t exactly willing to go out of their way to help. Our TV didn’t work. Wifi was weak at best when it worked. We gave up on it. The room and bathroom were beautiful, but when we used the rainshower shower head, the bathroom flooded. So we used the towels we had to clean up the mess. We left the towels on the floor hoping that they would be replaced with clean towels. Nope, the maid hung the dirty towels up and that’s what we had for the rest of our stay. We were shocked.

Because of the location and aesthetic, we wanted to be able to recommend this place to family and friends. We also wanted to return again. But, no TV and no wifi may be a deal breaker.
Friends_and_family Family
10/10
Exceptional
31 Jul 2022
Rasháe

Loved the hotel and locarion

We only staid 1 night but the location right in the middle of everything my only complaint was for breakfast we paid for breakfast and there was barely any food and nothing to drink the staff kept walking by and looking at the empty containers
8/10
Excellent
15 Jul 2022
Gasser
Wonderful Hotel
Leisure Self
10/10
Exceptional
03 Jul 2022
Riley
Staff was friendly and location was perfect!
Leisure Partner
6/10
Pleasant
26 Jun 2022
Faruk
Very noisy area, dificult to find the hotel, poor brwakfast
Business
10/10
Exceptional
19 May 2022
Andrew

Great Option in Old Town Cologne!

Nice modern hotel with great location in the middle of Cologne, but tucked away on a quaint and quiet internal plaza. The bed was surprisingly comfortable by European standards and the staff super affable.
Business
10/10
Exceptional
15 May 2022
Michele
Had a lovely stay at this hotel. Close to everything!!
Leisure Family
10/10
Exceptional
19 Apr 2022
THIAGO KLEIS

Great localtion and good hotel

Good location, a very clean hotel. My stay there was very good and I really recomend it.
Partner
8/10
Excellent
22 Mar 2022
Nickolai
Great location, quiet,
Business_and_leisure Family
10/10
Exceptional
07 Dec 2021
Wesley
Great stay in central Cologne. Hotel small but very near everything in Altstadt.
Friends_and_family Family
10/10
Exceptional
25 Oct 2021
YEN-SHIN

Good for family

The family room is spacious! Nice and clean. Also the location is closed to the city center!
Friends_and_family Family
10/10
Exceptional
16 Oct 2021
Ziad
Amazing location.. Probably the best n city center Köln
Great rooms,; clean, fair in size, you find everything you need and new furniture.
Staff very helpful and cheerful
Great value for money
Business Self
10/10
Exceptional
20 Sep 2021
Liam

Mid week break

Loved our stay here, friendly staff and the hotel is in a great location
Partner
2/10
Poor
12 Aug 2021
Yosi

STAY AWAY FROM THIS PLACE

STAY AWAY FROM THIS PLACE! WORSE service, no one smiled even once. Smell of rotten cheese at area. Exprience was like in alt hostel from 80s. Rooms are tiny also soooo old deco.

Unfriendly stuff and in general never again!
Partner
8/10
Excellent
02 Oct 2020
Emma

stay in Köln

I was staying here for 2 nights on business and for the price I was happy and the location was very central and the discount parking was also good
Business
6/10
Pleasant
21 Aug 2020
Husam
The hotel location is very good, checkin was quick and easy, the service was all over the day.
However, the air condition was not good at all, so for staying there in August was too hot during the night. Also the bed and the pillow was not comfortable although it was big enough for two. The WiFi was awful. It connects but no service.
Partner

Location & surroundings

CityClass Hotel am Heumarkt
Auf dem Rothenberg, 07-09, Cologne, Germany

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CityClass Hotel am Heumarkt

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