Centro Hotel Arde Koln, Trademark Collection By Wy

8/10

Excellent

04 Jan 2026

hua

Staff were nice, location is great. Room was a bit cold even though heater was on. bathroom was very clean, I like the shower, the bed wasn't too comfortable but was clean. overall I enjoyed the experience. there was some noise in the building but it didn't really bother me since I was tired and fell asleep quickly. For one or two nights it's ok. Just a very simple hotel.

Self

10/10

Exceptional

28 Dec 2025

Marilyn

Good!

Business_and_leisure Partner

10/10

Exceptional

11 Dec 2025

Kathy

Clean location good

Leisure Family

2/10

Poor

06 Nov 2025

Sandra

I was charged twice for my stay! I am waiting for a refund. Also, the shower was very dirty.

Leisure Self

6/10

Pleasant

31 Oct 2025

Eoin

It’s a bit shabby but the room was clean. Location is good

Business

2/10

Poor

08 Oct 2025

Louise

Appalling. DO NOT STAY here. Cashing in on ANuga bedrooms are disgusting dirty blood on walls. No lift. No apology. Booked 2 double rooms and were given 2 single rooms. Waiting for a response from manager but nothing. Threadbare carpets. Toilet in the shower. No space to swing a cat. Disgusting.

Business

6/10

Pleasant

10 Sep 2025

Michael

Nondescript Hotel.

Quiet location on the edge of town. Room looked part-refurbished.

Self

4/10

Poor

20 Aug 2025

Levi

Great staff. Easy walk to cathedral and station. Room was super-small/cramped. I don’t care that it’s dated, but everything seemed thoroughly beat up. Bed was uncomfortable. Bathroom was moldy, shower head was broken. Hard to recommend.

Business Self

10/10

Exceptional

09 Jul 2025

Mohammad

Excellent place

Business Self

2/10

Poor

06 Jul 2025

Warren

The property is much in need of refurbishment. The rooms are dated, unclean, falling apart and have minimal ventilation.

Leisure Friends

8/10

Excellent

21 Jun 2025

Gordon

Reasonable price for the central location. Towels changed every day and housekeeping kept room in good order and topped us up. Helpful and friendly staff. Issue with shower was quickly resolved. Plenty of places to eat within a very short distance & supermarkets close by.

Partner

8/10

Excellent

18 May 2025

Alan

If you want a basic short term stay this hotel is ideal because it is a short walk to the Cathedral and river. Alan the duty manager was very obliging and only too eager to help. Our room was very small with nowhere to store suitcases, but it was very clean and suited our purpose. The breakfast area was immaculate and the food presentation was very good with plenty on offer. We would stay there again.

Leisure Partner

6/10

Pleasant

11 May 2025

James

Hotel staff was good ,but room was just ok room needs some maintenance and attention blinds were broke so let light in and some black spots on ceilings (mold?I think) but you get what you pay for and it’s close to train and shopping area ! I would not return

Leisure Self

8/10

Excellent

10 May 2025

Celeste

I loved staying here. Look, the rooms are old, a bit tired, but perfectly fine if you're the type of traveller like me who mainly just wants a decent bed and somewhere to shove their suitcase during the day. The staff were all lovely and helpful. The breakfast was great. You can't really ask better for location either - walking distance to almost everything, and easy public transport access.

Leisure Self

10/10

Exceptional

08 May 2025

Michael

Good stay for layover but..

The way to the hotel was not too long of a walk from Köln Hbf but since the streets are doing renovations, you have to walk around to a nearby street. Also the hotel was two annex, main one and the other one located on a map shown in the main office, look at your key room # and see which building you’re in… room was clean but whats up with the Curtains??? I feel like people can peek in and also no soundproof walls? I can hear others clearly talking and door shutting across the hallway…

The shower and bathroom door does not fit… make it a slide in door so you don’t obstruct the toilet but I bet thats because of German building code??? yeah not a great feature… also no tables and no amenities in the room (no hot water boiler, etc.)

Great thing is even if you forget to tell them ahead of time that you’ll be late for check-in (cell signal was bad for me and DB always ruining plans), they will put your keys in a lockbox outside and the code is sent to you separately before arriving… really nice! also if you need to leave the hotel early morning too that day before the main office opens, just put the keys back in the lockbox and reset number and your good to go

Self

6/10

Pleasant

04 Feb 2025

Johannes

Extremely basic and out of date rooms at a rate that’s far too high for that level.

Business

10/10

Exceptional

03 Jan 2025

Allan

The amount of amenities was great

Leisure Partner

6/10

Pleasant

13 Dec 2024

Sierra

Location good, Room bad

Well you get what you pay for! The location is excellent. 10 minutes to the cathedral, 10 minutes to all of the Christmas markets and all of the best activities. However the room itself was extremely small, the mattress was not comfortable, the hair dryer did not work properly, the toilet moves when you sit on it, the shower has mold in it, and the room smells when you turn on the heater (not that we needed it even though it was 30 degrees Fahrenheit out. The room gets hot.) The only good thing about this hotel is the location and the staff is nice.

Partner

10/10

Exceptional

11 Dec 2024

Verified traveler

Everything you need

Room was small but cosy with everything you need, working shower with hot water, heating and a comfortable bed to lie in

Self

8/10

Excellent

07 Dec 2024

CAROLE

A touch of old fashioned elegance with linens and china used for breakfast service. Comfortable beds and linens. Bathroom a bit small, exhaust system noisy. Some recaulking around shower needed. Otherwise, a good bargain for Cologne.

Business Self

4/10

Poor

23 Nov 2024

Bonnie

The kitchen and evening staff were very helpful and nice

8/10

Excellent

23 Nov 2024

Efrain

In the old city close to the DOM CHURCH, the best atracción in KOLN , super pedestrian pads and lots of the best stores, shopping and supermarkets, highly recommended for that rate you can go better

Leisure Self

2/10

Poor

26 Oct 2024

Cathryn

Very old uncared for. Carpets old and dirty, walls and doors very dirty. Bathroom and beds were clean.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Daniel

Very friendly staff! Simple but nice accommodations.

10/10

Exceptional

11 Jul 2024

Mark

Just what I needed a place to stay while I enjoyed Köln

Self

10/10

Exceptional

05 Jul 2024

Paul

Very friendly staff, central, walkable.

Business_and_leisure

8/10

Excellent

01 Jul 2024

philip

Very good hotel

Leisure Self

4/10

Poor

27 Jun 2024

charles

Needs refurbishment

Unclean room and worn out carpets. Very small room, I could hardly fit through door into bathroom

Self

8/10

Excellent

24 May 2024

david

everything was fine.

4/10

Poor

17 Apr 2024

Tracy

Needs new carpet in rooms

Leisure Friends

4/10

Poor

09 Mar 2024

Brandon

Dirty

8/10

Excellent

09 Feb 2024

Timothy

Staff was attentive, and the continental breakfast was beautiful. My only gripe was no USB charging in the room, and I did not have a German plug adapter. Very efficient, no lift, and about a ten minute walk from the train station.

2/10

Poor

17 Oct 2023

TERENCE

THE MOST EXPENSIVE MISTAKE

This without doubt is my worst experience in a 'hotel'.
We paid premium rates during a tradeshow week in Cologne. In excess of £5000 for two romms for 6 nights.
The room was tiny 6' x 12'. No cupboards. No drawers, decor was unsightly.
For 4 days out of the six I had no hot water in the mornings. My complaints were ignored. Breakfast was eggs by the slice, sausage and some sort of vegetable. Cold buffet if you wanted. Service was sullen if not down right ignorent or not at all. Cannot gain access to the front of the propert after 10pm. My colleague who arrived late had to pick up a key from a key lock and go around (in the dark) to find the night entrance in a creepy lane.
The only thing in it's favour was it's location. At least you could escape to some central restaurants or bars, if you were back by 10pm that is.

Business

2/10

Poor

28 Aug 2023

Nathan

Bathroom is covered in mold. Particularly large amounts of black mold. Hotel itself is falling apart. Room had various parts of it falling down.

Leisure Self

10/10

Exceptional

31 Jul 2023

Jack

Very nice

10/10

Exceptional

25 Jul 2023

Ralph

It’s an ideal base for a short break, less than 15 minutes walk from the Hauptbahnhof and Cathedral, s minutes from shops, restaurants cafes and bars. Nothing fancy, but the price was very reasonable. Wouldn’t hesitate to stay here again.

Leisure

6/10

Pleasant

25 Apr 2023

Daren

ok for the money

staff a bit grumpy , breakfast not great

Business

4/10

Poor

12 Apr 2023

Antonio

Hotel wasn’t full and they didn’t offer an early check in.

Leisure Self

8/10

Excellent

01 Nov 2022

Imran

It is a nice little hotel in an excellent location. It is quite an old-fashioned hotel with dated furniture and decor, but it is clean. Check in staff spoke good English and helpful. Will definitely stay here again when I am in Cologne.

Leisure Self

8/10

Excellent

03 Oct 2022

michelle

Nice hotel in the centre of the city

Great location and clean and comfortable room.

Self

6/10

Pleasant

18 Sep 2022

Verified traveler

A very basic room for a good price in the centre of Cologne city. The room was cheap so you get what you pay for. No reception from 10pm so if you lose your key card or it doesnt work then you are stuck. Shower was good but the sink plug did not work for the basin. It was stuck in the sink so it could not drain. Room was nice and quiet.

Self

2/10

Poor

19 Aug 2022

Dragos

Reception guy was e mess.

When i explained at the reception guy that i am in hurry and dont have time to take breakfast i asked if possible to take a sandwich for take away and he told me no.
Then i needed to leave my luggage for couple of hours in the hotel after check in and the answer was no. The guy was acting very weird, singing in the reception. I wont go back there.

Business

8/10

Excellent

29 Jun 2022

Anthony

Cologne

Good comfortable stay close to the cathedral, excellent buffet breakfast

Self

2/10

Poor

10 Apr 2022

dlier

Very unfriendly staff, treated me like if they were doing me a favor by letting me stay there, the worst customer service I’ve ever seen.

Leisure Self

10/10

Exceptional

04 Apr 2022

Chalermpol

Nice place and clean

Self

10/10

Exceptional

31 Mar 2022

Zhuosheng

Consider the money I paid this hotel is very good. They have a real breakfast (included). Real hotel service. Internet very well. Location excellent. I knew I didn't book Hilton. This is enough.

Leisure Self

4/10

Poor

11 Oct 2021

Verified traveler

Avoid the single rooms

The single room was musty, damp and unwelcoming. No daylight, no windows, no ventilation. No heating either, even though it was cold and the heaters in the main lobby were on.

Business

8/10

Excellent

29 Sep 2021

Richard

Centro is central.

Centro is central. Very close to the hub of the city. Good breakfast.

Self

10/10

Exceptional

14 Sep 2020

Maxwell

Good stay

Nice staff, good location and good price

Friends_and_family Friends

6/10

Pleasant

04 Sep 2020

Mark

y stay in koln

Hotel was ok but old fashioned but clean also in a good location thought it was a bit expensive at £51 as I was paying between £40/44 for the Novum in Munich that was amazing and Cologne is not Munich 😎

Partner

8/10

Excellent

17 Aug 2020

Carlos

Short stay

The hotel is well located, right in the centre of Cologne and the main station (Koln Hbf) is less than a 10 min walk.
The room is very dated, but it's ok for a short stay or a weekend trip.
Overall, my experience there was ok.

Self

6/10

Pleasant

27 Jan 2020

Verified traveler

The hotel itself was good, in a good location although the room was very small. The disappointment was the woman at the check in desk who was quite rude and seemed very unhelpful.

Leisure Self

6/10

Pleasant

05 Jan 2020

Glynne

Location is excellent and breakfast is really good to....as for the rooms what should be a single room is a double so very cramped.

Partner

10/10

Exceptional

05 Jan 2020

Gearoid

Great G

Self

10/10

Exceptional

02 Jan 2020

Andrew

reat for a short stay

A good, clean and comfortable hotel, ideal for a short break

Self

8/10

Excellent

30 Dec 2019

Annmaree

Good location to train, shops, river, Christmas markets.
Breakfast was good, plenty of tea and coffee and free water

Friends_and_family Family

8/10

Excellent

23 Dec 2019

Jacqueline

Fairly nice, with the exception of the smell that came from the bathroom. Breakfast was amazing and the staff were lovely

Self

6/10

Pleasant

14 Dec 2019

Verified traveler

The hotel switched our reservation to another one due to some problems in the rooms, the same day we had to check in!

Leisure Friends

2/10

Poor

12 Dec 2019

Verified traveler

The only good thing about this hotel is its location. The hotel is very outdated. There is no elevator. The first day of my stay there was no hot water. When I asked the staff about the hot water they said it was a problem in the whole hotel. The curtains were very dusty in the room and everything was run down. The breakfast was good. Overall, I would not recommend this hotel.

Leisure Family

4/10

Poor

02 Dec 2019

Verified traveler

Beds were comfortable, breakfast good, central location, but whole hotel in DESPERATE need of modernization, bathroom dreadful.

Leisure Friends

8/10

Excellent

02 Nov 2019

Thomas

Good value for budget travel

Friendly staff, good location. The rooms are rather small but it's fair enough for budget booking. Decent value for city center location.

Self

2/10

Poor

30 Sep 2019

Lisa

Horrible place, avoid

Poor service, very dirty conditions, shower was broken, rooms wasn't cleaned daly either

6/10

Pleasant

24 Sep 2019

Verified traveler

Breakfast was great ,bed comfortable and clean .Place is falling down a bit though.Good for quick sleep and shower and breakfast .

Business Self

8/10

Excellent

12 Sep 2019

Verified traveler

Great location clean and tidy, and a good hearty breakfast buffet

6/10

Pleasant

06 Sep 2019

Verified traveler

Hotel was OK for the price, BUT... The customer service was pathetic. I informed the hotel about late arrival when i booked it, therefore, they were supposed to give me a key box code where the room key was kept, so I could get access to my room as the front desk is closed from 10pm. However, after contacting them numerous times, they never responded to me right till i had to board the plane. They only replied to me when i was on a plane so there was no way for me to know if they'd left the key in the box untill i finally landed. I was on the process of booking another hotel when i got the key box code. Very disappointed. I never received any appology for the stress they caused. This was my second stay and the last one.

10/10

Exceptional

30 Aug 2019

Verified traveler

For the Rate paid , value for money , good breakfast , location and hospitality.

Leisure Partner

6/10

Pleasant

17 Aug 2019

Sylvia

Step out of the hotel & into the shops! Great!

Friendly service, nice breakfast! Perfect location a bit small rooms but overall good!

Partner

6/10

Pleasant

08 Aug 2019

Verified traveler

Ok for a night.

Good location with parking at a nearby multi-storey. Service was a bit brusque and they didn’t know about the rules regarding disabled parking (wrong info given). Not directed to the lift despite being on crutches. Room was fine but there’s some exposed works on the way up which aren’t safe. No smoke alarm visible. Breakfast was good.

Friends_and_family Friends

6/10

Pleasant

29 Jul 2019

Verified traveler

Stay again

Good location
Excellent staff
Shame about no lift and no air condition in the hot weather

Partner

8/10

Excellent

27 Jul 2019

Verified traveler

The frontage needs sorting - sign is in need of repair and some of frontage is bent. Stairwells need hoovering. Free tea and coffee is good and breakfast is fine.

Leisure Self

4/10

Poor

22 Jul 2019

Jana

No sleep

The bed was cramed in to the corner and the curtains were hanging over the matress. The curtins have so much dust, I was so congested I could not sleep. Some one was smoking outside near my window which faces the roof . I could not sleep at all.

4/10

Poor

11 Jul 2019

Verified traveler

Single room was tiny, mattress was awful, hotel clean and tidy inside, but shabby exterior.

Excellent breakfasts

Business Self

6/10

Pleasant

10 Jul 2019

Verified traveler

Good central location. Good breakfast. Stairways need cleaning and hotel sign needs renewing.

Leisure Self

8/10

Excellent

09 Jul 2019

Byron

Great stay great city lovely breakfast

Great stay would stay again

8/10

Excellent

20 May 2019

Verified traveler

Will be better soon

The hotel was in a good location for most things and would recommend it to others. They are in the process of refurbishing the bedrooms which will greatly improve it. The buffet breakfast was excellent.

Family

8/10

Excellent

18 Apr 2019

Kay

Excellent

Excellent stay

6/10

Pleasant

13 Apr 2019

Verified traveler

Stuff was very nice and helpful but the rooms are not very clean.

Friends_and_family Family

10/10

Exceptional

30 Mar 2019

Verified traveler

Excellent location for sightseeing Cologne.
Very clean.
Quiet.
Great staff and service.
Excellent breakfast.
Excellent value for money.

Leisure

6/10

Pleasant

27 Mar 2019

Gonzalo

Needs improvements

Good location, very friendly and approachable staff, perfect breakfast to start your day. The only issue I have found is about cleanliness of the room. I have allergies to dust, ....and I felt bad, also the mattress and pillow were bad.

2/10

Poor

20 Mar 2019

Simon

Fawlty Towers

Fawlty Towers. Weird hotel. Room was not clean. Toulet seat was dirty (see picture).

2/10

Poor

18 Mar 2019

Verified traveler

It would be a good investment to buy new pillows and throw the old ones.

Leisure Self

10/10

Exceptional

08 Mar 2019

Verified traveler

Nice hotel to stay during carnival and friendly staff

Leisure Partner

8/10

Excellent

03 Mar 2019

Verified traveler

The location was great, just a 5 minute walk from the train station and the cathedral. The single room I had was pretty small but was clean and cozy. Staff were helpful and nice.

Leisure Friends

10/10

Exceptional

26 Feb 2019

Lucy

30 something solo traveller review

Budget hotel located 7 minutes walking distance from cologne Station and the cathedral, loads of shop within 2 minutes walk. Small room, but everything I needed to get my head down for the night. Quick and easy check in.

8/10

Excellent

24 Feb 2019

Verified traveler

The breakfast was good. The hotel needed some maintenance and cleaning of the rooms. The reception area was very nice. The staff were very nice. The room needed the carpet cleaned or replaced. The bathroom smelled like it had mold. The bed was very nice, and the room was the perfect size for 2 people.

Leisure Family

2/10

Poor

18 Feb 2019

Verified traveler

I didn't like anything about it once I arrived to it. It was so dirty, small, and malodorous, that I didn't actually stay there. I left immediately after asking for a refund, which I was denied. Before I left, I had also called Expedia costumer service to let them know why I was not staying there after all. I trusted Expedia's judgment on a good quality hotel, but I was very disappointed as I had been presented with a clean and decent hotel on Expedia's web page but in reality that place is a dirty motel.

Leisure Friends

8/10

Excellent

09 Feb 2019

paul

Good hotel; excellent location.

ISM Attendance.

6/10

Pleasant

17 Dec 2018

Dolerita

Filthy room and hotel in need of refurbishment

The first room given was dirty and in a poor state. Both the inside and outside of the furniture were dirty. In one of the drawers we found someone’s nail. The lampshade and armchair were all stained. The sides of the bathroom door needs replacement. There was a bad smell coming from the bathroom and there was an opening underneath the shower cubicle. Furthermore the extractor fan didn’t work and the shower was fixed with tape. Also the fitted carpet was not clean. Moreover we also noticed insects inside the hotel.

Partner

8/10

Excellent

13 Dec 2018

Rebecca

Great location. Room and bathroom basic but was fine as a base. Wide selection at buffet breakfast

8/10

Excellent

09 Dec 2018

Verified traveler

Hotel was ok ideal position wether you want high end shops or Christmas markerts

8/10

Excellent

02 Dec 2018

Toni

The place and the people where very good but it wasn't a very clean place.

10/10

Exceptional

01 Dec 2018

Verified traveler

the room was way better than I thought

the bed is big enough for one person

8/10

Excellent

28 Nov 2018

Csaba

Good location

I really enjoyed to stay in this hotel. Reliable prices, good location, if I am in Cologne next time, book a room here definitely!

8/10

Excellent

12 Nov 2018

Emelie

Perfekt location

The location was perfect! We could walk almost everywhere! The room was very small and the carpet had a lot of stains. The breakfast was quite good, got Nutella so i was happy. Overall it was a good stay.

Partner

6/10

Pleasant

02 Nov 2018

Verified traveler

Room is too small

Breakfast is include but the room is too small

2/10

Poor

25 Oct 2018

BT

Location was good
In need of a refurb
Breakfast was good
Controlling shower water temperature was difficult

6/10

Pleasant

11 Oct 2018

Verified traveler

Very good location, nice breakfast buffet. Room small with old bathroom. Staff have limited English but friendly.

4/10

Poor

08 Oct 2018

Verified traveler

Poor overall not clean dated and nothing like photos, no reception staff after 10.30 so when there was a lot of noise from other guests in middle of night there wasn't an option to ask staff to intervine, disappointed

4/10

Poor

19 Sep 2018

Heike

smallest room ever and very uncomfortable bed

Staff was friendly and the location is brilliant however it was the smallest room and the most uncomfortable bed I have ever experienced and cleanliness was not the highest priority.
Centro just bought this Hotel and hopefully, a renovation is in order

10/10

Exceptional

16 Sep 2018

Verified traveler

Close to shopping and the train station

Great area. Older hotel, but clean with an 80’s charm. Would definitely stay here again!!!

Partner