Name: Trip Inn Hotel Ariane
Address: Hohe Pforte 19 - 21, KÖln, 50676, DE

4/10

Poor

30 May 2026

Engelbert

Room was not maintained well. Half curtain, broken tv (we got another room) No airco (we got a fan) Stains on carpet in hallway.

Family

8/10

Excellent

18 May 2026

Liam George

Lady at reception was very helpful when we checked in, gave us information about the area even without us asking which was nice, she was very polite and helpful 😁 location is great, u-bahn station near by, or short walk to the centre. Room wasnt the cleanest but it was still ok overall. If you're just looking for a bed to stay in this place is fine, didn't try the breakfast, but there is many places around the city where you can get food.

Friends

8/10

Excellent

03 May 2026

Matthew

Clean room, easy check in, good location

Friends

10/10

Exceptional

11 Mar 2026

Will

Great area in the city, staff were very helpful

Friends_and_family Friends

2/10

Poor

30 Dec 2025

Brittany

If I could give it zero stars, I would. We were told there was luggage storage. What it was was a large, unsecured room that looked to be an old dining room and we just had to leave our bags there and pray. Once we were able to check in, we saw how awful the rest of the hotel was. There was large stains all over the carpet throughout the very dark hallways. The room itself was even worse. The window was missing half of the curtain, the floors were dirty. The shower head was broken. There wasn't a single CUP in the room. Even in the \"roach coach\" motels in the US, there has always been a cup. The bedspread had multiple hairs on it. And, it was so loud outside and not once but twice, there were bloodcurdling screams. For the rest of the trip we called this the \"Murder Hotel\". The worst thing of all though is what we paid for it. $257 per night! I realize it was \"surge pricing\" due to the Christmas Market season but this hotel was not anywhere close to the markets and their average rate is about $66. We paid nearly 4 times that for the worst stay anywhere in my life. DO NOT STAY HERE!!!

Friends_and_family Family

8/10

Excellent

20 Dec 2025

Zenaida I

Staff was very nice, walking distance from train station and cathedral.

Leisure Family

6/10

Pleasant

21 Nov 2025

kevin

There was no breakfast available. There are pictures online of the breakfast offered, when? The first morning we had coffee that was available. The 2nd morning the woman charged us 3 euros for a small cup. There was no sign stating this price. The woman wanted names on whom gave us coffee! We stayed 2 nights there. The Christmas market & cathedral are nearby. I wouldn’t stay there again. The staff is mediocre. I noticed a man checking in & he kept ringing the bell for service which took approx 5 mins. When we checked in we had to wait until 3pm maybe 2:15 if available which is understandable, but the baggage hold was not locked up. We placed downstairs near the WC & that place looked like a giant junk room. An elevator is available only to the 4th floor. We had 5th floor and had to take stairs one floor up. The hotel needs some attention. Good thing about hotel is it’s near shopping.

Leisure Partner

8/10

Excellent

27 Sep 2025

Peter

Very small shower

Leisure Family

8/10

Excellent

15 Sep 2025

FLORIN-LUCIAN

Decent and good value.

Decent and good value.

Partner

6/10

Pleasant

12 Jun 2025

francis

No air conditioning. Kinda of a rough area but walkable.

Leisure Family

4/10

Poor

29 Apr 2025

Jacob

Rooms were not very clean

4/10

Poor

20 Oct 2024

Jamie

We were given our room on the top floor bedroom. It had no power/lights at all. The caretaker wasn’t around to fix the problem, so the front desk person had to do it himself. It was fixed when we came back. The room was small, the bathroom was dirty. We thought there was breakfast included, but went down in the morning to find out it was free for everyone, but not for us. We would not recommend this hotel to anyone.

Leisure Family

6/10

Pleasant

17 Oct 2024

Manodh

TV did not have any channels. Not connected.
Single Room was quite with a single bed.

The light from the opposite building (which was on all night) bothered me as the curtain was not long enough to stop the light bleeding into the room.

Staff was very friendly and area was nice.

Leisure Self

4/10

Poor

11 Sep 2024

shirley

Needs renovation, really old and damage chair and needs more clean
Mattress disgusting with bad stains, wall with dead insects, hairs in bathroom walls

Leisure Partner

2/10

Poor

11 Aug 2024

Nadezhda

.

Leisure Family

4/10

Poor

24 Jun 2024

Peter

Avoid

Leisure Friends

8/10

Excellent

23 Apr 2024

Lee

All good

8/10

Excellent

02 Dec 2023

Daniel

Perfect for a low budget stay

Great stay, stayed for 4 nights. Was perfect location for a low budget Christmas market hotel. But still only a ten min walk into town. Room felt dated but beds were comfy and room was cleaned every day. Noticed a lot of dust under the bed on the last day though and bed sheets weren’t changed once whilst there but wouldn’t stop us staying again as front desk were friendly and helpful and we loved the location

Friends_and_family Family

10/10

Exceptional

16 Oct 2023

Andrew

Just what I needed
Perfect for this type of trip

Business

10/10

Exceptional

04 Apr 2023

Kwan Ho

You can easily get to all attractions simply by walking along the main road from hotel to hauptbahnhof. Hotel service is better than my expectation. However, do expect there would be some noise if your room located next to the stairs. At this price, I am very satisfied with what I have experienced.

Leisure Self

2/10

Poor

23 Feb 2023

Paulo Rogerio

The worst hotel I’ve ever spent a night. The room advertised is different than the one offered, it made my experience in Germany very poor. Very rude Staff, apart from a young girl that tried to help us. Very dirty room, dirty sheets, dirty toilet. I wouldn’t recommend this hotel to anyone.

Business_and_leisure

2/10

Poor

23 Dec 2022

Belal

The girl in front desk not polite

Business

10/10

Exceptional

27 Nov 2022

Nathan

Centrally located to transportation. Clean accommodations!

Leisure Self

8/10

Excellent

31 May 2020

Verified traveler

It was a nice stay, but I got miss-informed about the breakfast situation. A Staff member was not up to date on details and caused me a some problems having to call Expedia support and wasting a lot of time.

Business_and_leisure Self

6/10

Pleasant

26 Feb 2020

Verified traveler

Thin walls, unprofessional personnel

Rented a single room for one night.

As I arrived to the hotel around 2AM had to wait 20min for check-in even though I was the only client at the reception. At that time I was informed in two-times repeated sentences by the personal that the breakfast would be served till 11am, which I was delighted to hear, considering late arrival at the facility. Room was comfortable enough inside, however at 9am I got woken up from noises from a nearby room, as I could hear almost every word from the neighbours' conversation and loud noises from showering.

Finally at 10:30am went down for the breakfast and was greatly surprised that to discover it was only served till 10am. On top, the morning staff at the reception gave me a blaming look, as if I was to be blamed for the late arrival. Found it rather unprofessional not even to say sorry for their mistake, moreover to act quite the oposite.

Will definitely avoid this facility next time, due to thin walls in the room and high unprofessionalism of the personnel.

Self

8/10

Excellent

18 Feb 2020

Verified traveler

No plug to charge Your smart phone in the room rest is fine. Very good budget hotel

Business Self

6/10

Pleasant

17 Dec 2019

Lorraine

Great Location.

Excellent location:
easy check in & friendly staff
we could walk to the Christmas Markets
we could walk to restaurants
great breakfast

The 2 things that we were not pleased about were:
Our room was on 5th floor & the elevator only went to the 4th so
we, two people over 66 years
of age, had to carry two 20 kg bags up 13 stairs!

The other thing that we did not like was the mold in the shower.

Despite these two issues we would definitely stay at the hotel - we would just request a room no higher than the 4th.

Partner

6/10

Pleasant

11 Nov 2019

Verified traveler

Basic accommodation for a weekend stay. Decent breakfast. Tiny rooms but OK for the price.

Leisure Family

8/10

Excellent

28 Sep 2019

Mathieu

I spent two nights on a business trip there. The staff was friendly and the breakfast was quite good. The hotel looks dated but it was clean. No AC and the room was quite warm so I needed the window open: this is in a noisy part of town so it was a bit annoying but overall the stay was pleasant.

Business Self

10/10

Exceptional

12 Sep 2019

Verified traveler

Great location, excellent breakfast. Big room with updated roomy bathroom.

Leisure Self

6/10

Pleasant

27 Aug 2019

Verified traveler

Good central location but very basic and no air con. Rooms towards the street noisy, we got moved when asked a quieter room.

Leisure Family

10/10

Exceptional

13 Jul 2019

Verified traveler

The location is within walking distance of the sights I went to Cologne to see.

Leisure Self

8/10

Excellent

13 Jul 2019

prince

Excellent stay

It was an excellent place from checking into the check out.very helpful and cordial staff.room washroom was super clean

Partner

2/10

Poor

02 Jul 2019

Helvijs

Too hot...

It was 34 degree weather and no AC or fan available. Needed to wet a towel and cover myself to be able to sleep. Cold showers. Had bought some chocolates, they all melted in the room. Spoke to reception and they said that they have no fans as they have given all out. They could have gone and get some from a store near by. I was tempted to buy for the room... that’s not my responsibility. Overall terrible stay. Would never stay here again or recommend anyone else to stay. Had to book another hotel as it was unbearable here.

6/10

Pleasant

02 Jun 2019

Verified traveler

Room needs airconditioning & extra pilows.you could hear noises on the corridor.could have had english channels at least like bbc news or cnn.breakfast is abundant.location is good.reception should be more informed about the city.staff helpful to provide electric fan & extra pillow

Leisure Self

8/10

Excellent

23 May 2019

Josh

The room was nice but the bed wasn't that comfy but it was ok for short stay over.

6/10

Pleasant

17 May 2019

Hugo

Easter mini-break

Nice hotel, close from the city centre.
Good facilities, good breakfast...

Whe I travelles was in the middle of an heat wave. And the hotel do not have air con in the room, which turned the stay a little unconfortable..m

Friends

8/10

Excellent

09 May 2019

Daniel

Overall good stay

8/10

Excellent

24 Apr 2019

Verified traveler

Close to the city centre ... good location ... good breakfast ....
small room ... light not working ... tv all channels in german.

Leisure Partner

10/10

Exceptional

23 Apr 2019

Verified traveler

The room was very nice and clean.There was towels in the toilet.The room also had wardrobe.

Leisure Self

6/10

Pleasant

07 Apr 2019

Verified traveler

Location is good .
No English channels on TV only German Tv . They don t have satellite.
Door elevator needs fixing. Too noisy when the door close specially at night when you re sleeping . Like an explosion . 4 nights not enough sleep .

Business

8/10

Excellent

06 Apr 2019

Michael

Great for FIBO

Great hotel for the FIBO show

6/10

Pleasant

20 Mar 2019

Verified traveler

Overall is OK. except lift is very small and when the door was closed, it's very noisy.

Business Family

4/10

Poor

30 Jan 2019

Verified traveler

Hotel around a 15 mins walk to the Dom, so pretty close to many. However, the room i received was not what was pictured on the website at all. It was a very old and dated room. However, it was clean and had space for a solo traveller to move around in. The door to our hallway of two room however, closes very loudly, so if someone was coming in late or leaving very early, could be disturbing

6/10

Pleasant

30 Jan 2019

Verified traveler

Room provided was too small with single bed. Although booking was made for twin bed . Front desk informed that for single use they provide room with single bed. This is not acceptable..

Business Partner

8/10

Excellent

18 Jan 2019

Adrian

Clean and nice people, but the building need refurbishing

8/10

Excellent

16 Jan 2019

Verified traveler

A good hotel for an overnight stay. Warm welcome on reception.
Room clean and complimentary bottle of fizzy water.
Buffet style breakfast included in price made the stay good value for money.

8/10

Excellent

20 Dec 2018

carol

Xmas markets

Very good location for Christmas markets

Friends

8/10

Excellent

18 Dec 2018

Gillian

Christmas markets

Everything as expected at this hotel. We had a friendly welcome at the reception desk.
The room was comfortable and warm in a relatively quiet area.

Breakfast was of a good standard and have a large amount of time to attend.

WiFi good and TV worked with no problems.

Partner

8/10

Excellent

14 Dec 2018

Georgina

Good stay

Great location of a hotel and friendly staff. Let us drop our bags before check in and on the day of check out (due to a late flight). Breakfast was good and what you would expect. There was little noise from the outside area as well as from within the hotel. Only issue would be the lack of pillows, but aparat from that a comfortable stay and what would be expected in the price of the hotel! Value for money based on the location to the centre!

Partner

8/10

Excellent

13 Dec 2018

Ivan

nice comfortable stay

a comfortable hotel offering a very good breakfast with fresh, good food. rooms were tidy and with ample space for storage. although not very central, everywhere can be reached on foot. very good wifi service. perfect for shopping trips.

Partner

6/10

Pleasant

02 Dec 2018

Verified traveler

Good staff. Room stank of cigarettes bedding everything. Just awful. Couldn't change rooms for us!

6/10

Pleasant

01 Dec 2018

Jose

Good but small bathroom.

Central location and easy to check in. Bathroom can be small but it works for the space.

10/10

Exceptional

01 Dec 2018

Ricardo

very clean, staff were friendly

8/10

Excellent

09 Nov 2018

Verified traveler

Cool place

It was a great stay, breakfast was good too. I’d stay again.

8/10

Excellent

08 Nov 2018

Ian

Great expierence

Annual visit to Cologne, I had never booked a hotel on line before, however this has been a great experience, good hotel, good service very clean great breakfasts and the staff to the lady who cleaned the rooms were all friendly and very helpful

Partner

8/10

Excellent

30 Oct 2018

Ahmed

Close to city centre. Nice but limited breakfast. Bed is not comfort.

10/10

Exceptional

03 Oct 2018

Verified traveler

Very nice hotel at very low price.

It is a very nice hotel with a nice free breakfast at the low price in the city center and close to the river bank. Even a free bottled water is provided which is not common in Germany.

8/10

Excellent

01 Oct 2018

Miss

Nice hotel on a budget with great location

Lovely staff, comfortable beds, clean room and clean towels every day. Nice breakfast, luggage storage, great location, walking distance to most places. Easy to check in and check out, would recommend it if you’re travelling on a budget.

6/10

Pleasant

11 Sep 2018

Karen

Nice hotel central to city

Nice hotel central to the city and suited our needs as close to where family live and that was the purpose of our visit. Basic accommodation. Adequate. Clean but not spotless. We are English and found the breakfast to be very continental. Little choice for people that don't want ham and cheese for breakfast

8/10

Excellent

08 Sep 2018

Terry

All good

Hired a city bike at the railway station, by far the best way to see Cologne and at 11 euros per day very economical.

10/10

Exceptional

30 Aug 2018

Verified traveler

Great little budget hotel.

Budget hotel within walking distance to everything and just down from the Cathedral.
The hotel room was spacious. The bed comfortable and the bathroom good with a great shower.
I found the staff to be very helpful and friendly and they answered all of the questions I asked about my stay. Nothing was a problem!

2/10

Poor

27 Aug 2018

Verified traveler

All bad, but expencive! I wonder how Hotels.com can associate with hotels on such a level. I have had nothing but good experience with you guys, but this is far below you. The style of the room reminded me of Poland 1956. Air conditoning not working and close to 30 degrees Celcius, sleeping night manager who I finally managed to wake up so I could get in, asking me angrily: \" Do you know what time it is?\" Wifi not working and so on... You may understand that I consider not staying there again...

8/10

Excellent

19 Aug 2018

Verified traveler

Amazing value for money

Not a fancy hotel but absolutely fine for a few nights, with a fairly spacious room and big en suite. I loved the big windows (though would've appreciated a proper curtain, rather than just a net curtain). Location is great, a ten minute walk from the main station down a big shopping street (so it felt very safe to arrive late at night). Only thing to watch out for is that the rooms aren't soundproofed very well - though with earplugs I didn't find this a problem at all.

10/10

Exceptional

31 Jul 2018

Verified traveler

Centrally located hotel. Walking distance to most tourist attractions. Very friendly and helpful staff.

10/10

Exceptional

28 Jul 2018

Andrew

Good hotel

Lads trip away. Everything you want for one night stay.

Friends

8/10

Excellent

16 Jul 2018

PETER

Good Area

Good for bars clubs etc, only issue which isn't the hotels fault was the heat. Was impossible to sleep. Asked if they had any fans they didn't so I had to go and buy one. Maybe they should buy some for the future. Even some UK hotels I've stayed in have fans available.

4/10

Poor

06 Jun 2018

L.

Over priced sweat box...

No air conditioning... only option is for a floor fan to circulate hot air.

8/10

Excellent

04 Jun 2018

Maciej

Decent hotel with a room for improvement

Relatively good stay, decent breakfast, relatively slow WiFi. The hotel would welcome a renovation.

Family

8/10

Excellent

31 May 2018

Jim

Good location

This was what I consider to be a typical European hotel. The rooms were clean although a bit smaller than their US counterparts. Location was good with a straight walk to the cathedral and the rest of old Town.

Family

10/10

Exceptional

14 May 2018

Mr C A

Cologne 2018 break

Excellent choice of hotel situated in a lovely area nice bars and restaurants near by and the hotel staff were very friendly and helpful, hotel was very clean and a lovely choice of breakfast available

6/10

Pleasant

02 May 2018

Verified traveler

Room was clean but smaller than anticipated. WIFI did not work. Close to old town Cologne and shopping. Continental breakfast raesonable, some items finished by 9:00 am.

Family

4/10

Poor

18 Apr 2018

fred

Terrible services

When I booked the hotel through Expedia . One of the services included was the WI Fi because I need it during my stay for business purposes. Since my arrival the Wi Fi was not working and everyday they were telling us that they will fix it . At the end they made me fill a complaint and promised to reimburse 10% which never happened. I lef the hotel and the interns didn’t work at all . Also there was no phone in the room in case of emergency also I asked for it and promised that they provide one which never happened . Also TV channels are only in German even though the receptionist told that they have BBC in English . They never fixed the TV for me on English Channel . This is a one Star hotel.
I ask for full refund or I will never use Expedia again . I have an insurance with the booking ,
So maybe u can use it to reimburse my money .

8/10

Excellent

01 Apr 2018

Alan

Unique attic room

No WIFI

Family

4/10

Poor

01 Apr 2018

Verified traveler

A hotel with NO WIFI

Got a single room, the bed was not comfortable, there was only a very awkward Pillow (no additional pillows)

There was NO WIFI.

10/10

Exceptional

16 Mar 2018

Zoe

A great little hotel.

For the price and star rating I was expecting basic but I was very pleasantly surprised. The hotel was comfortable and clean, the staff were friendly and helpful, and the breakfast had something for everyone. I would definitely stay here again. Very handy for the Rhine and city centre. Downside was a very poor WiFi connection.

8/10

Excellent

25 Feb 2018

Martin

Enjoyable stay

Hotel was just down street from sex shop. Hotel is basic but clean. No tea and coffee making facilities in room which is shame. 10 min walk to cathedral. Recommend a trip to papa joes jazz club. Drinks expensive but free to get in and different band each night

Partner

6/10

Pleasant

03 Feb 2018

al

Basic hotel

Pros:
very close to shopping area and old town
Good breakfast

Cons:
Wifi was not working
Only german tv channels

10/10

Exceptional

11 Jan 2018

Naz

Lovely hotel, very close to the centre

We stayed in this hotel in January 2018. We arrived at 11am and we were able to check in at 2pm but were allowed to leave our bags in the hotel. The staff were friendly and willing to help.
The hotel is very central and it takes less than 2 minutes to get there. There are many shops and places to eat. The cathedral, the Bridge and the cologne triangle are also very close.
The hotel was very nice and clean. The breakfast was also very good and had plenty to choose from. Happy we stayed there and would recommend it

8/10

Excellent

19 Dec 2017

Malcolm

Good city centre access

Very close to all city centre attractions, especially the Christmas Markets in November and December.

10/10

Exceptional

19 Dec 2017

kellie

In the city

It’s a smaller hotel and the beds aren’t the most comfortable but the staff is great and the location is great! 10 min walk from Kolner Dom and the train station.

6/10

Pleasant

17 Dec 2017

simon

Lift doesn’t go to all floors

Avoid this hotel if you find stairs a problem - advertised as having a lift it only goes to floor 4, there are another 2 floors which have to be accessed by stairs.

the bed is also a little strange, enclosed within a box, it’s impossible to sleep without banging your arm, knee, ankle leg on the wooden surround

The tv didn’t work either and the staff were totally overwealmed at Sunday breakfast, the buffet constantly ran out of fruit juices and cooked meats

8/10

Excellent

16 Dec 2017

Andrew

Hotel was close to city centre,cathedral & christmas market. A fairly basic room but clean & comfortable which was all I needed. Reception were friendly & helpful and the breakast included in the room was nice. Free wifi was a bit of a pain as kept disconnecting.

Family

10/10

Exceptional

11 Dec 2017

Verified traveler

Great location, simple, but what we needed

We only wanted somewhere to sleep and eat breakfast and this was really perfectly located, and easy to find. There is no kettle in the room, so bear that in mind if you like a lot of tea/coffee

6/10

Pleasant

07 Oct 2017

Sach

Decent hotel

The room was a little small and cramped and the pillows could be fuller. The breakfast was good but the WiFi was terrible as it did not reach the fourth floor properly. Also it was very annoying to have to get a new login and password for the internet everyday and the fact that there was a limit on how much internet I could use. The Tv was fine and the Bathroom was in a good condition although I found that the shower drain got clogged after a long shower and I had to wait for the water to go down. The some staff were friendly but others were somewhat curt and could have been less blunt and hostile. Overall my stay was pleasant enough with no major problems.

8/10

Excellent

13 Sep 2017

Verified traveler

Good location, close to the train and shopping.

8/10

Excellent

20 Jul 2017

Gui

Great budget hotel with very good breakfast

I think the hotel is a great choice for travelers wanting to explore the city. It is located a few minutes from the cathedral and a one block from buses and subways. They offer a very good breakfast and the staff is very helpful.

10/10

Exceptional

18 Jul 2017

Verified traveler

Nice hotel close to the city centre

my experience in Cologne was very good. Everything that appealed to me to go and visit was in walking distance from my hotel. Overall the food and atmosphere the city provided was excellent and the hotel staff were outstanding, I hope to come back in 2018.

6/10

Pleasant

08 Jul 2017

Nina

Wifi obsolet

Wifi doesnt work at the room. No tv in the room. No new towels. Breakfast nice.

6/10

Pleasant

23 Jun 2017

Verified traveler

The room was hot!!!! Thank goodness for JP, quick and easy check in and a fan.

Family

10/10

Exceptional

24 Apr 2017

Verified traveler

Centro Ariane

Quiet, clean and close to shopping.

2/10

Poor

02 Apr 2017

Amaranta

Bad Hotel

Bad experience, it smells horrible, I have to make another reservation in other hotel.It's NOT a good recommendation

6/10

Pleasant

24 Mar 2017

Verified traveler

Good location for shopping

We were there for a convention, so we expected the fees would be a little higher. But at $430 per night for a so-so room I felt absolutely skinned! And this was booked months in advance.
One of the front dear staff was friendly and cheerful but the others didn't bother look up unless I spoke to them. Even then they acted annoyed, as though t was bothering them.

6/10

Pleasant

23 Jan 2017

susan

Good location. The hotel is nice, but very small rooms. No shower cap in the rooms .No conditioner,and no body lotion. No espresso for breakfast. Only regular coffee
Staff are helpful.

2/10

Poor

21 Jan 2017

Vmonx

The location is good but that's about it.

I booked the hotel on Expedia and specified that I was looking for 2 rooms with double beds. When we arrived at the hotel, the reception guy told us that he has upgraded both of us to triple rooms. What that meant, I found out going to the room, was that the room had 3 single beds. I do not think going from a double bed to 3 single beds is an upgrade...if that were true dorms with 16 beds would go for highest price. You can only sleep on one bed at a time and the single bed was too small. I went to the receptionist guy and he said he did not have anything else. He was unapologetic, in fact rude. He also tried telling me that it does not matter what kind of bed you choose on Expedia etc. Only the room size matters. So basically, this should amount to false advertisement. Expedia was not of much help either when I called them.

Furthermore, the room was dirty. All three beds had many random hairs on them, so it was pretty disgusting. I am not even sure if the sheets were washed. The mattress was also of very cheap quality.

6/10

Pleasant

02 Jan 2017

Verified traveler

A nice stay, but slow wifi

The hotel is great. It is clean, and is located within the city center. 10 min walk away from the cathedral and train station. There is a free breakfast option. However, the wall is thin, and the wifi is not very strong. The pillow is not very comfortable either.

8/10

Excellent

19 Dec 2016

Verified traveler

Convenient, comfortable and clean

The receptionist at my evening check-in was very welcoming and helpful. Breakfast was good with a range of different items available.

8/10

Excellent

11 Dec 2016

phil

Good hotel very close to city centre.

After reading other reviews was a bit doubtful, but what a pleasant surprise, staff very welcoming and helpful, room good size, very clean and comfortable, nice bathroom also very clean. Breakfast very nice good choice. Only a couple of little faults, no tea or coffee making in rooms, and no room service, but apart from them nice hotel and would use again.

8/10

Excellent

05 Dec 2016

Margaret

Friendly service

The rooms and the dining room were comfortable. Stayed for 3 nights and pleased with the service. The staff were very friendly and able to help us with various advice on directions, transport and restaurants. It's a good central location and particularly handy if you are looking to go shopping.

Family

10/10

Exceptional

26 Oct 2016

Janet

Reception very helpful resolving airline problem for us, even printing our boarding cards for us!

Family