Name: Hotel Ahl Meerkatzen
Address: Mathiasstraße 21, Köln, 21, Cologne, 50676, DE

10/10

Exceptional

23 Jul 2026

Johanna

A great overnight stop. We had a basic double with breakfast and it was perfect for our needs. The room and bathroom were small but spotless and breakfast was plentiful.

One tip if using public transport from the station, use 132 or 133 buses as they are more frequent and stop closest to hotel.

10/10

Exceptional

16 Jul 2026

Conor

Very nice hotel. Central to everywhere. Very helpful and pleasant staff.

Self

2/10

Poor

11 Jul 2026

Julie

We should have taken the advice of other reviewers and cancelled our stay in this hotel. We were not given the family suite, but 2 twin rooms and one had bed bugs crawling on the beds and walls when we returned from dinner. The replacement room also had some infestation so we moved to another hotel. The receptionist said to email the manager for a refund, but manager is denying the problem.
This was a horrible start to our holiday.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Kiley

We had a great stay and really enjoyed the variety on the breakfast spread each morning. Our room was quite spacious although the bathroom was tricky to access due to a broken door. The listing said air conditioning which we were hoping for as we arrived at the beginning of the heat wave but our room did not have AC, we were grateful for the 2 fans provided. The tv service was down and so we were unable to watch the World Cup but were told it was an issue with the service provider during our stay. Overall we had a wonderful stay and would definitely recommend this hotel to others. The location was great and we enjoyed our time

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Conor

Always a nice hotel to stay in with very helpful staff and walking distances to thee city centre.

Self

6/10

Pleasant

11 May 2026

Elia

was an ok room, booked a double but was given a twin with separate beds. the curtains didn’t really cover the window so was woken up by the light very early and the shower curtain didn’t actually stop water going out the shower. breakfast was included which was nice

Partner

8/10

Excellent

26 Apr 2026

Ali Altug

I recently stayed at the Ahl Marketzeen Hotel, and it is truly a mixed bag.
The Best Part: The location is unbeatable. It is right in the heart of the city, making it incredibly easy to walk to most major attractions and local shops. If being central is your top priority, this is a solid choice.
The Downside: The building itself is quite old and feels outdated. You can tell it hasn't been renovated in a while—the decor is a bit tired, and the facilities are showing significant signs of wear and tear.
Summary: If you just need a place to crash in a central spot and don't mind a vintage (or slightly worn) atmosphere, it’s fine. However, if you are looking for modern comforts, you might want to look elsewhere.

Self

2/10

Poor

27 Jan 2026

Paul

We were chased out of the room!

While the front of house staff were kind and helpful, the room was a big disappointment.

We were given a room lacking adequate facilities; no kettle, fridge or cups/glasses. The room had stains on the wall near the headboard and behind the nightstand, stained carpets, bedding which had hairs, and a very small and tight bathroom with poor drainage.

There were only two plug sockets, one of which was hidden: one by the door which we found useless as anything we plugged in became a tripping hazard when entering the room & the other used for the none functioning TV.

There was no view and looked out onto another roof and wall. As there was no fridge, we resorted to storing our food outside on the windowsill to keep it from perishing.

On the morning of our check out, we were corralled out unceremoniously by the cleaning staff who entered with little warning. Although our booking indicated the checkout time as 11am, they insisted it was incorrect and wouldn't grant us any longer than 10 minutes to leave the room.

Leisure Partner

2/10

Poor

15 Jan 2026

Tyler

I do not recommend staying here! The property is surrounded by inappropriate stores, not safe for children’s eyes. The room was absolutely disgusting! There was hair all over the bed, towels and shower! It looked as if someone was sleeping in the bed and did not change the sheets. The carpet was so gross and stained. The walls are so dirty and have black marks all over it. Also there was no shower curtain!! The breakfast was ok. Overall, I would not stay here again and I would recommend you shouldn’t either.

Leisure Partner

6/10

Pleasant

16 Dec 2025

Sean

Room was basic and tv didn’t work (but they told us). Toilet/shower room was a tight manoeuvre.
Actual location was decent been only a few minutes walk to the old town.
Breakfast was good with plenty of options.

8/10

Excellent

16 Dec 2025

Sam

For a budget hotel I can’t complain too much. Check in as at 3 but we had to wait an hour as the cleaners hadn’t finished. There was a mouse that

10/10

Exceptional

05 Dec 2025

Donald

Location was perfect for me! Room was very small, but adequate.

Self

10/10

Exceptional

24 Nov 2025

Panayiotis

Fresh breakfast. Nice continental options.

Friends_and_family Friends

10/10

Exceptional

21 Nov 2025

Conor

Great location. Close to everything. Very helpful staff.

Self

8/10

Excellent

14 Nov 2025

Dmitri

Good experience overall. Check in process was quick and easy. The breakfast was very nice as well (everything was fresh and tasty). The staff were friendly and helpful. My room was a good size.
Interesting historical building with many artifacts displayed on the walls. The area is quiet, away from the busy streets.

Leisure Self

10/10

Exceptional

25 Sep 2025

Solange

The staff was very sweet and welcoming. Very positive attitude despite the people checking in, in front of us being very difficult. No letting it out on others just very patient and friendly and professional. Wish I could have gotten her name to give the best word on her. Carpet is a little worn as well as some smudges on the walls here and there but you could tell it was from natural wear and tear. Otherwise everything was impeccably clean and the breakfast was very neat and filling. Would gladly stay here again. It was super convenient and walking distance from public transportation and cathedral was a 15 minute walk and you could stroll through the shopping strip or the old square on the way.

Leisure Family

10/10

Exceptional

15 Sep 2025

Angelika

Breakfast was very nice!

Leisure Partner

2/10

Poor

23 Aug 2025

Verified traveler

There was no A/C in the room and you couldn't open the window. Also the bathroom was so small i couldn't of used the toilet

Partner

8/10

Excellent

28 Jul 2025

Verified traveler

As we need

Just spend a night. As we expected, the generous free breakfast is beyond. Very old but bed is clean. Good for budget travelers

Friends_and_family Family

10/10

Exceptional

26 Jul 2025

Gary

Lovley little

Great little hotel, lots of character
Breakfast was lovley.
Great location, in walking distance of everything

Friends_and_family Family

2/10

Poor

07 Jul 2025

Richard

Unknown to us, the bed was infested with bed bugs.
Completely ruined our stay in Cologne.
Although the reception staff were very sympathetic, the manager/owner could not care less about our grievance.

Leisure Partner

2/10

Poor

04 Jul 2025

Verified traveler

We strongly suspect guilty of double booking

We did not actually manage to stay at this hotel. We emailed the day before to warn them our flight would not arrive until late evening and ask about local parking, plus advice on where we might be able to eat late at night but did not receive a response. On arrival, we were told that a guest had caused damage to our room, so it was no longer available. When we tried to find out just what the problem was, the receptionist was very vague, so we very much got the impression, given that it was a very busy weekend, that the hotel had allocated our room to other guests. He acknowledged that my email had been received. He said the hotel had tried to contact us to tell us our room wasn't available but I found no record of a missed call/text/email. The hotel had rebooked us into their 'sister' hotel, a Holiday Inn, but that was in a suburb a long way from the city centre. We had specifically chosen the Ahl Meerkatzen because it was in the old city, so we would be able to meet local friends nearby and find somewhere to eat & drink until late at night. By the time we got to the Holiday Inn, everywhere in that area was closed, which ruined the beginning of our weekend stay, as we had also arranged to meet friends at the hotel for breakfast the following morning. When we complained to the hotel, they were unsympathetic, taking the attitude that they had found us alternative accommodation and did not offer us either adequate compensation or a complimentary night's stay for a future trip.

Partner

6/10

Pleasant

25 Jun 2025

Lloyd

Modest accommodations

Property photos look much nicer than actual hotel. Hotel felt more like a nice hostel. Located next to exotic shops and cinema. Nice weather during my stay so not having air conditioning was not too big of an issue. Restroom plumbing had a poor smell. Accommodations worked but I think it is overpriced for what you get.

Friends_and_family Family

8/10

Excellent

23 Jun 2025

Mohamed

Great staff
Good value for money

Leisure Family_with_children

6/10

Pleasant

19 Jun 2025

Ryan

You get what you pay for our room was clean very basic. Beds where comfy maid came in every day. Breakfast ok nothing special. The guy serving breakfast is the rudest most miserable man ive come accross think he needs to retire. Basil Faulty we called him. If you have not got a sense of humour or easily offended perhaps the area the Hotel in is not for you. There some dodgy looking people about if you return to your hotel after midnight but to be honest no hassle we just laughed. Hotel reception staff very helpful

Friends_and_family Friends

10/10

Exceptional

15 Jun 2025

Isabelle

Really cute accommodation with old-style decor. Facilities are good and the staff are nice. The buffet breakfast has a lot of options which is great!

Leisure Partner

10/10

Exceptional

13 Jun 2025

Conor

Very good location. Very friendly and helpful in hotel.

Self

10/10

Exceptional

11 Jun 2025

Jan Kelvin

Historical Hotel: 5-star

I love the medieval vibes of the hotel, and upon research, the hotel has been in service since the 12th century. I love the location and its proximity to public transport and tourist attractions. The staff were also lovely.

Self

8/10

Excellent

30 May 2025

james

Hotel room was basic but clean and with a free breakfast very good value for money.

Friends_and_family Family

8/10

Excellent

28 May 2025

Mrs Brenda

We had a comfortable stay the room was clean, the bed was comfortable, unfortunately the carpet was very grubby. The staff were very helpful

Partner

8/10

Excellent

27 May 2025

Fran

Close to the centre. Helpful staff. Clean room. Could leave our cases there after checkout. Be aware there is a sex shop next door.

Leisure Family

6/10

Pleasant

17 May 2025

Thomas

Not bad, would stay again if price was right.

Only one lady with light coloured hair and a guy was friendly, the other 3 ladys i met behind reception were very arrogant and not welcoming. Rooms were dated but fine to sleep in! Hotel itself is quite nice. The breakfast was ok not great needs more options.

Self

10/10

Exceptional

21 Apr 2025

Verified traveler

Cool, Quirky and full of Character,

Great little place, huge by Europe standards, clean functional convenient. Was quirky, dark, but definitely filled with character and atmosphere
look forward to staying there again next conference in Cologne

Business

8/10

Excellent

30 Mar 2025

Verified traveler

Good value, location, service,Get what you pay for

This is a heritage hotel, offering good value, a convenient location with a helpful staff.

When I had an issue with a third party booking company, they assisted me in resolving it.

For those with reasonable expectations, it is an excellent choice. After reading the reviews, those that were disappointed were not very grounded in reality and expected the experience of a brand new hotel, which is unreasonable.

For example, many people were complaining about the lack of an elevator ignoring the fact, it is an older building that cannot easily retrofit an elevator into. The location is central and some of the businesses nearby may not appeal to some, but this is not in the hotel’s control and they provide a safe and clean environment. I would stay here again.

Business

10/10

Exceptional

22 Mar 2025

Lisa

I have no complaints at all about the cleanliness of the hotel, the staff or the buffet breakfast.

My only complaint was that the room sound proofing wasn't as good and I could hear the conversations of the people on the street at 03:20 while trying to get to sleep.

Otherwise, it was a perfectly pleasant stay

Leisure Self

4/10

Poor

03 Feb 2025

Mehmet

dissapointed

It's an extremely old hotel. People at reception are like robots. there is no parking place. we asked for water boiler but there was no boiler at entire hotel where we could ake a cup of tea in our room. only good thing was the quite central location. If you can spend a bit more money you better look for a different hotel.

Friends_and_family Family

2/10

Poor

29 Dec 2024

Linda

Booked for three nights and stayed one until we found a much nicer hotel. The rooms were very smelly and breakfast was awful. If you don't mind exotic massage shops a sex shop next door and a sex cinema on the other side this may be okay for you.

Leisure Partner

8/10

Excellent

11 Dec 2024

Samuel

Very pleasant stay and overall happy with the experience. Staff were friendly, room was good for the price, beds were very comfy. Only critiquewould be a limited selection for breakfast (however this is down to preference of course)

Leisure Partner

6/10

Pleasant

30 Nov 2024

Robert

Good location

Very good location to get to Dom and Christmas markets. Shower flooded our first room but relocated without any hassle. Breakfast room too small and ground floor rooms were noisy at night.

Partner

4/10

Poor

02 Nov 2024

George

The hotel rooms were very dated and needed renovating. Shower leaked, shower rail was held up by electrical wire. There was no kettle or refreshments in the room. It's a very loud hotel, lots of doors banging throughout the day and night. The hotel is based next to a sex shop and a sec cinemas. Breakfast is basic but does the job. Staff were friendly. But we won't be returning.

Leisure Partner

10/10

Exceptional

11 Oct 2024

Sandra

Lovely hotel, full of history, very close to centre. Great breakfast and friendly staff.
Nice, comfy rooms. Would stay again.

Partner

10/10

Exceptional

13 Aug 2024

Katarina

Everything as expected.

Leisure

8/10

Excellent

06 Aug 2024

Brooke

Decent hotel in a good area. Clean and comfortable bed/bathroom. The included breakfast was very nice and the staff were super helpful.

4/10

Poor

28 Jul 2024

Duncan

Hotel was like a museum the most unattractive hotel reception I have been in,No facilities like cafe bar area. Rooms also dated

Leisure Family

2/10

Poor

17 Jul 2024

Catalina

Horrific customer service. Place is run down , and if you have small children be aware of all the sex shops next door

10/10

Exceptional

07 Jul 2024

David

Was able to site see easily.

Leisure Friends

2/10

Poor

28 May 2024

David

Hotel was double booked so we had to move hotels, they said we would be refunded part of the payment, never received it!

Friends_and_family Friends

6/10

Pleasant

24 May 2024

Ruth

A full account of our stay.

Checking in in the evening the young man was overly helpful.
The room did NOT look like the pictures, the carpet very dirty as was the one chair in our room. The bedding an towels nice, but we both rolled to the middle, old bed.
Breakfast nice as was the morning staff.
Also NO Wifi the 2 days we were there!
They said…working on it?

Partner

6/10

Pleasant

11 May 2024

Joseph

Very loud sometimes bathroom has boards instead of a celing

Partner

10/10

Exceptional

17 Apr 2024

Nicole

Good location, 20 minutes walk to central train station and restaurants nearby. Quiet, warm and comfortable.
Only downside was that when we arrived, no one was at reception. We tried messaging the reception's number but the reception does not have WhatsApp so we could only contact them through the Expedia messaging system. Receptionist arrived 5-minutes later.

Leisure Partner

8/10

Excellent

12 Apr 2024

Paul

No thrills hotel in good location.

Leisure Self

8/10

Excellent

15 Mar 2024

Katja

Good hotel,very friendly and helpful staff.
Only downside is that the hotel advertises for free drinks if you don't let your room het cleaned, but there where no free drinks and the staff doesn't know anything about it although it's on a flyer in the room. So don't expect any drinks, just let your room get cleaned.

Leisure Family_with_children

6/10

Pleasant

26 Jan 2024

Robert

Breakfast ok,location ok but hotel has a very tired appearance. Room basic and in need of modernisation.

Leisure Friends

8/10

Excellent

20 Jan 2024

Glyn

Staff always welcome you checking in / out order taxis 🚕 on request arrival within less than 5 minutes

Leisure Self

2/10

Poor

31 Dec 2023

Verified traveler

Would not recommend

There was absolutely no hot water. Any day and any time we tried it was freezing. The double bed was just two beds shoved together and they would split apart at night. Spelled weird, in the gay sex district despite not being advertised, breakfast didn’t even have coffee

Partner

8/10

Excellent

15 Dec 2023

Ronald

Excellent for the Christmas markets. also the Ramen restaurant across the road is highly recommended. Not sure I can cope with a single bed anymore though (my only complaint).

Leisure Self

10/10

Exceptional

05 Dec 2023

Conor

Lovely hotel. Quite close to everything. Very friendly and efficient staff.

Self

4/10

Poor

11 May 2023

Magnus

Very dated and is in need of renovation.

Business Partner

6/10

Pleasant

05 May 2023

Roy

No parking garage attached to this hotel. At check-in I was given a piece of paper with a garage location 3 blocks away. This garage is for residents and guests of 3 other hotels. Definately not the place to stay if driving a car. Breakfast was sufficient.

Leisure Partner

8/10

Excellent

23 Mar 2023

Felix

Some fun bits of architecture. Hotel was okay. Very nice italian restaurant opposite, but also surrounded by sex shops.
Staff were excellent - partner was ill and they were very accommodating, fetching tea, dry toast etc

8/10

Excellent

17 Dec 2022

Ronald John

Could do with some tea/coffee facilities in the foyer and fresh fruit at breakfast. Area is on the edge of the red light district but still quiet (at least in winter). Easy walk from the main railway station (straight through a couple of Christmas markets if you time your trip right). Under five minute walk to Heumarkt bus/tram stop, which is at the edge of the main shopping district, and the same distance from the Chocolate Museum. Breakfast was filing, but the only hot food was boiled eggs. The room was small, but the bathroom large and clean. Staff were excellent and this is a good value hotel, especially if you're here for the festive season.

Leisure Self

8/10

Excellent

02 Dec 2022

Goran

Great location but hotel is outdated

Older hotel with outdated rooms. The location and staff are great.

Self

8/10

Excellent

11 Aug 2022

Verified traveler

Good basic hotel

Good basic hotel convenient for city sightseeing and for strolling along river. Room basic, clean and with comfy beds but we found noise from street below made it hard to sleep. Bathroom clean and good shower.
Breakfast included was a bonus and ample for a days touristing.
Only griie was that staff member was unable to resolve getting room safe open because he was new so had to go without.

Friends_and_family Family

8/10

Excellent

28 Mar 2022

Roosevelt

Good centrally located property

Leisure Self

8/10

Excellent

01 Jan 2022

kevin

Nice location

It was okay, the area was great but the hotel could use some updating.

Friends_and_family Friends

2/10

Poor

27 Dec 2021

Janice

Not wot is advertised

I’m sorry to say my stay wasn’t wot I expected on arrival they was digging the kitchen floor up to we had the banging to contend with on the 7 days we was there we only had hot water for one day apparently they had had problems before we arrived if they would of informed us we would of chosen a different hotel and instead of the continental breakfast as on the website there was only prepackaged sandwiches coffee carton orange and yogurt it also states there is a bar NO BAR TO BE FOUND I contacted hotels.com which wasn’t very helpful at all said they could give us a discount voucher to spend on our next booking in the current crisis I think j hot water is essential and not to even be offered a kettle in your room is just not exceptable the only good point about this hotel is the location I will not be booking again

Partner

4/10

Poor

28 Nov 2021

Marino

This is my forth time staying at Novum. Location was close to party venues, xmas market, and other attractions but the conditions of this hotel are getting worse. Room is basic, wires connected to some handle on the wall, curtains broken.
My breakfast was included in the price but guests were not allowed to consume it at the restaurant. We had to chise and pick up our food such as sandwiches (horrible taste and poor choice) some packed cakes. Tea and coffee. By the way, We had friends staying somewhere else and all had breaky at the hotel restaurant.
Staff was nice and friendly.
I will ever stay there again they better give it a big refurbishment cause like that is a big disgrace and also overpriced for what yhey offered.

Leisure Friends

6/10

Pleasant

31 Oct 2021

janko

Even the Covid situation, the breakfast was totally tasteless. Packaged things as they were chosen to be eaten as little as possible. We only ate food the first day. The next few days we only took juice and coffee

Partner

4/10

Poor

27 Sep 2021

Dale

This property is surrounded by gay bars and sex shops. Very old hotel with cranky people that do not help much when you make requests. Overall it was not worth the money we paid for the room. The only good thing was it was in walking distance to Heumarkt that had good restaurants.

Business Family

2/10

Poor

26 Aug 2020

Verified traveler

Avoid.

Do not book this hotel. Absolutely no flexibility whatsoever shown during current pandemic regarding re-booking rooms at a later date - unless we paid full price again! Also a complete lack of communication for four weeks - only responded when hotels.com became involved. Other providers for the trip rebooked at either no or low cost - not this hotel. Those companies know that if you treat your customers fairly during the pandemic, those customers will stick with you in the future. We offered to make a small contribution to rebooking to next year - they came back requesting the full amount again. I wish the staff I dealt with well for the future -they will need with management’s aproach.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2020

Rian

Great Place to Stay

Fantastic overall.
Reception staff were very friendly.
Room was lovely and clean - no fridge or air con that I could see.
Breakfast was free and it was fairly decent for a hotel breakfast.

Friends_and_family Friends

4/10

Poor

07 Dec 2019

Mower

Very old property in desperate need of modernising. Room was extremely hot and pillows uncomfortable. The price we paid was definitely not for a budget hotel, yet the facilities reflected that. The breakfast was adequate, but could have done with a wider selection.

8/10

Excellent

07 Dec 2019

Verified traveler

Short walk to xmas market in altstadt and access to tram network which made getting around easy. Our main reason is for market access

Leisure Family

8/10

Excellent

06 Dec 2019

Valerie

Short family trip for the Markets so spent little time in the hotel. The main issue was the very thin duvets and pillows but we managed for the 2 nights we were there. Also there was no kettle and tea and coffee which is unusual as every other hotel has supplied these. The breakfast was fine and the dining room and hotel and bedrooms clean . Easy enough to walk to the Markets and the Cathedral. Taxi back to the train station very reasonable. Would probably upgrade hotel if visited Cologne again but it was a budget one so can't expect miracles.

Friends_and_family Family

8/10

Excellent

02 Dec 2019

Verified traveler

Location . Close to nightlife and trams and christmas markets.

Leisure Friends

6/10

Pleasant

24 Nov 2019

Verified traveler

Good location but old carpet, small beds, worn out furniture and thin walls.

Leisure Self

6/10

Pleasant

20 Oct 2019

Vickie

Its a lovely hotel just lacking in some parts no tea or coffee in the room or nowhere to get a warm drink have to go over the road to the corner shop there is no food afters breakfast and no bar if they added some of these it would be a fantastic hotel to stay in. Staff are lovely and are very happy to help in anyway they can.

Leisure Friends

2/10

Poor

10 Oct 2019

Verified traveler

Good central location but terrible in every other aspect

Business Family

4/10

Poor

03 Oct 2019

James

The smell from the bathroom was horrible! Pillows were terrible!

Friends_and_family Family

10/10

Exceptional

07 Aug 2019

Adrian

A great choice in Koln

A great hotel in a very old building. Excellent breakfast and great helpful staff.

Business

8/10

Excellent

21 Jun 2019

Elvia

Hotel is part of an old building adapted to be a boutique hotel. Rooms are very small. There is no air conditioner.
It is located near the marketplace and the Rhine river. Public transportation and attractions are at walking distance. Overall, it is okay for a short stay.

Leisure Family

10/10

Exceptional

13 May 2019

Matthew

Best Breakfast ever!

The bathroom was tiny and the toilet leaked on the floor a bit... The bed was against the wall. The staff were the finest, kindest ever... And the breakfast buffet was the BEST IN EUROPE! VERY SATISFYING!

Partner

8/10

Excellent

22 Apr 2019

Asela

WiFi Internet connection is very poor

Family

10/10

Exceptional

22 Apr 2019

Verified traveler

Overall is ok

Leisure Family

8/10

Excellent

04 Apr 2019

David

Simple European Hotel.

A very simple European room. Good breakfast. Customer service was great.

2/10

Poor

04 Apr 2019

Verified traveler

One of the worst was no front door just a piece of plywood that swung to me that was a safety issue . It was so noisy it did not allow us to sleep well and kept us awake most of the night, every night. The rooms were so hot no air conditioning .We asked to move to a different room which they did but did not convey that to the cleaning staff so they left all the bedding and towels from the previous people so I had to go back down and request that they remake the whole room up again . If these hotels are going to be advertised on your site , you need to do your research. The picture makes it look great but it is not so.Wifi did not work in either room we had , was not convenient to have to go to the lobby each time we wanted to look for something .All in all it was not a pleasant stay in the hotel

Leisure Partner

2/10

Poor

10 Mar 2019

Verified traveler

They said I wasn’t booked into the hotel, so I never even stayed there this weekend I had to buy a room in another hotel. If emailed the hotel asking for a refund as the person in reception said they couldn’t do anything about it.

Leisure Friends

6/10

Pleasant

01 Feb 2019

Verified traveler

DK business man review

OK hotel - good value for the money
However WI-Fi connection VERY poor and not stable

6/10

Pleasant

12 Dec 2018

Amanda

Basic hotel in excellent location. Comfy beds with clean linen. Decor dated and a bit shabby but generally clean. Bathroom small but clean and shower good. TV and WiFi in room but no facilities to make a hot drink, although free coffee available on reception. Staff courteous. Secure facility for leaving luggage. Ideal location for Xmas markets and old town. 15 minute walk from train station.

10/10

Exceptional

12 Dec 2018

Verified traveler

The location was perfect, near to all markets, train station, and other highlights if cologne. The staff was very friendly and helpful. With other words perfect

Leisure Partner

4/10

Poor

10 Dec 2018

Verified traveler

We were most disappointed when arriving to the hotel at 12.30am after a long evening due to a delayed flight and eventful taxi ride to the hotel only to discover that the hotel was 'over booked.' We purposefully booked this hotel for its central location to save money on taxi fares which was then not the case when 1 lone member of our party had to go else where. The gentleman behind the reception desk was less than helpful, could not explain how this had happened and just kept chuckling as if this was a little mistake which was nothing to worry about. This then forced the single member of our group to travel further out of the city to another hotel on their own. We were assured that this would be resolved by the next day only to find yet again that one member of our group would be staying alone in a different hotel for another night. Other than covering the cost of the first taxi, the hotel made no attempt to compensate us for this situation and refused to far for further taxis despite this being a result of their miscommunication and inefficient planning. The hotel itself was extremely basic, staff were not helpful or welcoming which put a dampener on our weekend away.

8/10

Excellent

02 Dec 2018

Verified traveler

Very close to the things we wanted to see and do.....

8/10

Excellent

01 Dec 2018

Toni

Hotel staff very helpful and polite.
Room was fairly clean, asked for twin beds, but had to separate and when moved the carpet hadn't been hoovered under the beds, altho they were very comfortable, shower had loose fittings and bathroom door handle loose.

8/10

Excellent

26 Nov 2018

M.A.M

Central location, lovely staff and good customer service. Room was clean and bed very comfortable.

4/10

Poor

25 Nov 2018

Emma

If you’re looking to stay in a hotel next door to Colognes #1 gay sex cinema show you came to the right hotel.

The location is a 10 minute walk from main bars/restaurants, however lots of noise in the evening from the bar at the end of the street this continued till 4am.

The bathroom had gaps in the ceiling, only one pillow per bed and no lift to the 4th floor.

Not the worst hotel in the world however would never stay here again - Sex erotic shops on either side, would not recommend child friendly.
Many male guests “coming and going”.

8/10

Excellent

10 Nov 2018

Verified traveler

The hotel is well located making it easy to access Cologne City, especially Heumarkt and the old town. A laundromat is virtually across the road. The hotel is very old but has charm and I like it. The room and bathroom are on the small side but good enough if you are only sleeping there. Breakfast has a reasonable selection but again this is a subjective matter. Some people may not appreciate the sex shop next door but it is no problem. I would stay again.

10/10

Exceptional

05 Nov 2018

Chet

Great location two blocks away from old town we had a great time 16 minute walk from the train station couldn’t be happier great spot will go back again

6/10

Pleasant

23 Oct 2018

Diane

We had 2 rooms. We could not use the shower in one room due to water coming up through the floor. I think pricey for what it was, but so is Koln.

8/10

Excellent

01 Sep 2018

Rattler

Location may not suit everyone whilst central the area would not suit families although I went with my son he’s 15 so no problem. The hotel is close to the Rhine, the Cathedral, Hard Rock Cafe and Alter Markt so that was good. It’s functional, clean rooms, bathroom did smell of sewage. Hotel staff were ok, but female receptionist did huff when we had a problem with our bathroom light. Reception area was very dark. Free coffee at reception as there is no kettle in the room. Back of hotel is quiet as front faces into street. We enjoyed our stay, it was near to everything but if we go again would probably stay at a different hotel.

8/10

Excellent

01 Sep 2018

Erdal

No fridges at room

It is ok
Not bad

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