Kommerzhotel Koeln

Germany , Cologne / Bonn
KOLN, Johannisstrasse, 30-34
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100 reviews shown

10/10

Exceptional

19 Mar 2026

Ethline

The staff was so helpful late at night, super safe and the staff made sure everyone was properly approved. Rooms were clean. And breakfast was phenomenon!!!!

8/10

Excellent

13 Jan 2026

Angela

Convenient to the train station

6/10

Pleasant

03 Jan 2026

D C

Second stay here. No issue with lack of air con at this time of year but would be a serious consideration in summer like last time. Check in was swift, if rather short in manner, maybe the language barrier caused some misunderstanding as my German is so rusty I seldom even bother to open with it! It's an older place with keys rather than key cards. Perfectly adequate for an overnight stop (30 seconds across the square to the station). That said I'd spend a bit more if you're here in summer or for a holiday.

Self

10/10

Exceptional

27 Dec 2025

Mete

The carpets were filthy but overall good stay. Also the location was just off the main train station which made it an excellent choice. We did not have any breakfast and room service was great!

Leisure Partner

6/10

Pleasant

25 Dec 2025

Rachel Sun Young

Comfortable stay but not enough luggage storage room for drop off, no early check-in, no water fountain. Staff were okay. Very convenient location!

Leisure Family

4/10

Poor

23 Dec 2025

Raisa

Great location

10/10

Exceptional

19 Dec 2025

Bhumi

Good Location

Leisure Partner

6/10

Pleasant

15 Dec 2025

Bonnie

Room was clean, had issues with the shower, it was difficult to get it figured out.
Didn't care for the room key system.

Friends_and_family Friends

10/10

Exceptional

12 Dec 2025

Stephen

Excellent location. Good hotel. Would stay here again.

Leisure Partner

4/10

Poor

12 Dec 2025

Austin

I booked a bit last minute so the price was high, around 200 per night. For that price, it was absolutely terrible value. I stayed in December so it was a very busy time. The location is convenient but it is also a very noisy area. The hotel itself is a bit old and while it was renovated at some point, it does not appear to have air conditioning which could be a problem in hot weather. You will have difficulty sleeping with the window open due to all the noise. The housekeeping starts early, before 9 am, and they are quite noisy in general but one particular morning one of them was very talkative and the door and walls let in all the sound from the hallway and surrounding rooms so sleeping in after a long night of drinking kolsh is quite difficult. The bed and the pillows in particular were very uncomfortable. I'm still not sure I would book a stay here again even at half the price I paid. I've stayed in much more comfortable rooms for less than that.

Leisure Self

8/10

Excellent

11 Dec 2025

Corinna

The room was clean and comfortable. Staff were friendly and helpful. Great location. Looked like they tried to update the hotel, although a few features were still a little outdated (you still had an actual key to the room).

Leisure Partner

10/10

Exceptional

09 Dec 2025

Craig

Great location, nice hotel.

Leisure Friends

8/10

Excellent

08 Dec 2025

Patricia

easy access to transportation-nice central location

10/10

Exceptional

02 Dec 2025

Bryce

Clean room and friendly staff! It was close to the cathedral and had a wonderful breakfast buffet

Leisure Family

10/10

Exceptional

25 Nov 2025

Todd

What a great hotel amazing location next to the cathedral and train station. The staff was incredible and very welcoming. Side note when we checked out they held our luggage in a locked room so we could visit the Christmas Market again. Highly recommend.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Gunja

hotel location and staff is good, if you are very sensitive to noise then it could be problem for sleep because of train station otherwise everything was great, value for money.

Leisure Family

8/10

Excellent

25 Oct 2025

Ei Yee Marina

Close to the train station, easy access to everywhere.
Clean and modern.

Partner

10/10

Exceptional

25 Oct 2025

Soumyadeep

Right next to the Cathedral. Great location.

Leisure Self

10/10

Exceptional

22 Oct 2025

michael

Great location to train station and centre

Friends_and_family Friends

10/10

Exceptional

10 Oct 2025

Lynne Whipple

Nice hotel, great location very friendly and informative staff. breakfast was not good but we arrived at 9:30 and breakfast ended at 10 so they were out of many items like boiled eggs fruit some cheeses croissants also scrambled eggs were cold and unappetizing. the lesson is to arrive early for breakfast

Partner

8/10

Excellent

30 Sep 2025

Dean

Hotel is very basic, however is clean. Very convenient to the train station and central to Cologne

Leisure Partner

10/10

Exceptional

29 Sep 2025

Robert

Very convenient to Central Station - but very quiet.

Business

10/10

Exceptional

28 Sep 2025

Gary

3 night stay, booking two rooms. Easy booking process and super helpful staff. Less than 100 yards from main train station/bus station and 5 minute walk into town centre.

Rooms lovely and clean with super comfy beds.

Leisure Friends

6/10

Pleasant

27 Sep 2025

Katie

Very local to train station - quite a noisy room and windows weren’t particularly soundproof. Overall decent stay - felt clean and it was convenient.

Leisure Partner

10/10

Exceptional

26 Sep 2025

John

Right in the middle of anything. Very clean rooms. Friendly staff. Great price. Will hold luggage if to early or needed after checkout.

Partner

10/10

Exceptional

10 Sep 2025

Travis

Very central. Would stay again.

Leisure Self

10/10

Exceptional

09 Sep 2025

Warren

Will Return next year

The staff at this hotel are very friendly and polite. The room was kept clean and bed comfortable. Shops and restaurants near by hotel. My wife and I will be returning to this hotel next year.

Partner

4/10

Poor

31 Aug 2025

Miriam

The location of this hotel was excellent. The sauna is indefinitely closed, the gym is locked up, and poorly ventilated, making it very smelly. There are no guest laundry facilities. The carpets are very stained.
Overall, the hotel felt like it needed to be updated, and given a bit more care.

2/10

Poor

29 Aug 2025

Verified traveler

Front desk was not helpful and attitude was not friendly neither. Shower door was not tight (bad design), water would be everywhere after shower. No air conditioning (well, it is not listed in the room description), but cannot explain why some other rooms have a/c. Had to come down to the ground floor twice to have the functioning fan (first one didn't work at all). In general, no comfortable customer service.

Self

10/10

Exceptional

29 Aug 2025

Negin

Staff were super nice and helpful. Room was clean.

10/10

Exceptional

28 Aug 2025

Matthew

The staff was WONDERFUL! Location is unbeatable if you’re going to see the Cathedral. The room was nice, clean and modern. The only gripe is that the housekeeper just walked in on me multiple times without knocking. Not a big deal, but make sure you put the little sign on your door handle!

Business_and_leisure Self

10/10

Exceptional

26 Aug 2025

MARK

Quick stay Cologne

Very close to the station, very clean, spacious, very comfortable bed. Staff were great - polite, friendly and efficient. Quiet inside mostly, obviously you hear traffic a lot.

Self

8/10

Excellent

18 Aug 2025

Griffin

Nice room nice workers. Pretty loud almost constantly but bearable for sure. Overall would stay again. Nice and close to cafes the main cathedral and many more attractions all in walking distance.

Leisure Self

10/10

Exceptional

18 Aug 2025

Charlotte

Pleasant stay

Staff were very kind and friendly, we only stayed 1 night for a concert, but the hotel was right next to the train station.

Room was modern, clean and cosy. Well worth the money we paid for 1 night. We would stay here again

Partner

4/10

Poor

14 Aug 2025

robert

The air conditioning wasnt working so impossible to sleep hotel good location for station

Partner

8/10

Excellent

06 Aug 2025

Mr Jeremy Banks

Cologne center

Clean tidy hotel, friendly staff and very good service

Breakfast charged extra but very good value.
Ideal base for cathedral and town center

Partner

8/10

Excellent

28 Jul 2025

Nigel

the area around the station was a bit scruffy with lots of guys just hanging around but the hotel was so close to the railway station. for that reason i would stay there again.

Leisure

10/10

Exceptional

28 Jul 2025

Lorelai

internet is for public no pw

Leisure Friends

8/10

Excellent

26 Jul 2025

YUANLONG

We stayed there for two nights. Stuff are very nice. Room is clean.But first night we were arranged to a room without a/c. We were just like doing sauna the whole night. Thanks god, we got changed to a room with a/c.

Leisure Family

8/10

Excellent

18 Jul 2025

Caroline

Close to train station but very noisy and room was too hot.

Leisure Self

6/10

Pleasant

02 Jul 2025

Kim

In the heart of it

Hotel is ideally placed for station & sightseeing. Unfortunately it’s right next to the bus stops & taxi ranks..
On a hot night, with no air conditioning, with the window open it is very noisy..

Partner

4/10

Poor

28 Jun 2025

Ricardo

No AC in any room… something is not declared in the details about this hotel. I was not familiar with the area and made a mistake reserving my stay here.

Business_and_leisure Self

8/10

Excellent

17 Jun 2025

Stuart

Great location.

This is an older building that does not have A/C. Very hot in the room. The location next to the train station is great. The staff were very helpful. Just be awair that this is a budget hotel, and set your expectations accordingly.

Partner

2/10

Poor

16 Jun 2025

kevin

No Wifi in our room
Smelly bathroom

I would ask for refund or compensation

10/10

Exceptional

14 Jun 2025

aaron

Staff, spacious room, clean, convinince

Leisure Partner

10/10

Exceptional

13 Jun 2025

Paul

Great location near train station

Leisure

8/10

Excellent

03 Jun 2025

Jonathan

Great location, right outside the main station. Rooms were small but clean. Staff helpful. Decent breakfast.

Partner

10/10

Exceptional

31 May 2025

Fatemeh

The location of the hotel is absolutely outstanding. The room was spacious and comfortable, and from the moment I arrived, Ms. Vanessa was incredibly helpful. She provided me with all the information I needed and made sure I had everything for a pleasant stay. Her professionalism and kindness really made a difference. Highly recommended!

Leisure Self

6/10

Pleasant

28 May 2025

Joe

Very centrally located, room and bathroom was clean and had air conditioning.

Unfortunately some of the staff members were very rude, shouting aggressively if you went to the elevator without speaking to them first, even if they were mid conversation with customers. I get they’re trying to be security conscious but I found it aggressive and rude and happened various times throughout my stay.

Housekeeping are also very loud and shouting down the corridors to each other from 9am so it’s not possible to sleep in late.

Overall, good value for what it was but the staff were poor

Self

8/10

Excellent

20 May 2025

YING XIA

Close to the station and convenient.

Leisure Family

10/10

Exceptional

20 May 2025

Michael

Excellent place, extremely convenient next to HBF
Breakfast was excellent as well

Leisure Partner

6/10

Pleasant

08 May 2025

Jennifer

Price was right.

Leisure Self

8/10

Excellent

25 Apr 2025

Dennis

It was very close to the Railway station and Church

Friends_and_family Family

10/10

Exceptional

18 Apr 2025

Aaron

It was great.

10/10

Exceptional

15 Apr 2025

Edward

The hotel is adjacent to the main train station and DOM, so its location would be hard to beat. The breakfast buffet could be better, so a morning meal at the train station might be a better option. I also wish the hotel had a better wifi connection, an ice machine, and a laundry room where guests could do their own washing and drying. There is no laundromat in the immediate area.

Business_and_leisure Self

10/10

Exceptional

14 Apr 2025

Han Wu

convenient

Business_and_leisure Partner

8/10

Excellent

14 Apr 2025

Edward

Great location next to the Koln main train station. I only wish the hotel had better Wifi, and an in-house ice machine, and a laundry room.

Business_and_leisure Self

2/10

Poor

13 Apr 2025

Benjamin

The rooms are small - think dormitory small. They were reasonably clean but the carpet on the stairwell was gross. The lift: tiny and slow. The location, while near the station, is noisy with buses and drunks consistently disrupting any night’s sleep. To cap it off - the line receptionist locked the main doors while off ‘doing something’ so several guests couldn’t even get access for over 10 minutes. Over-priced as well. Avoid.

Business Self

10/10

Exceptional

03 Apr 2025

Nancy

Great hotel, very close to the train station and Colonge Cathedral. Although very sketchy people walking around at night and yelling. Felt alittle unsafe, but thankfully the hotel was super close to the station and we managed without any issues.

Friends_and_family Family

10/10

Exceptional

02 Apr 2025

Edward

The staff is friendly and efficient.
Great breakfast
Very convenient location
The only thing I didn’t like was the bathroom
It’s dangerous for the elderly people
I will recommend the hotel for anyone who wants to stay around the city events
It’s a dynamic and vibrant city

Leisure Family

4/10

Poor

30 Mar 2025

Zahida

The hotel was basic but nice and clean , bed and pillows could have been more comfortable. Pillows were lumpy and duvet not so warm and fluffy .
Reception staff were very pleasant. Located very close to shops and old town . Photos on the website are quite deceptive as the exterior of the hotel is quite drab !

Business

10/10

Exceptional

23 Feb 2025

Evan

It has an amazing location and, friendly staff, nice rooms. If you are coming to Cologne and want a place within walking distance of all the must-sees at a reasonable price, this is the place for you!

Leisure Self

10/10

Exceptional

04 Feb 2025

Lynn

For my needs, location and price, this hotel worked very well. Apart from the breakfast room and a few seats in reception there are no public areas to relax. However my room was comfortable enough and you could purchase drinks and snacks from reception. Staff were friendly and helpful. I enjoyed the art hanging around the corridors and I loved the view of the cathedral from my room.

Leisure Self

6/10

Pleasant

31 Jan 2025

Thomas

Disappointed

The description make sit sound like a great place and its just an okay hotel. It is definitely showing its age. The hot water was at best warm, but the room temperature was SO HOT. I turned off the heat and open the window my entire stay. I wish I would not have used my rewards on this one.

Self

10/10

Exceptional

31 Jan 2025

Jimmy

Great location, steps away from the main station and right next to many late night food options. My check in process didn't go as smoothly with the cold front desk guy, but the situation was quickly resolved. The Asian woman who manages the hotel was such a sweet and hospitable person and made my stay feel more welcoming.

Leisure Self

6/10

Pleasant

28 Jan 2025

Michelle

Very convenient to Cologne HBH. Less that 2 min walk from the doors.
Clean, no frills, but perfect for a night or two.

Leisure Partner

8/10

Excellent

22 Jan 2025

Paul

Very convenient location, nice breakfast if a little expensive. Beds comfortable. Did not appear to be AC in our room but didn't matter in January in sub zero temperatures.

Leisure Partner

6/10

Pleasant

17 Jan 2025

Thomas

Decent hotel for the price and really good location

Leisure Self

10/10

Exceptional

16 Jan 2025

HenriJean

Next to train station and police containers. Lots of migrants in and around station. Possibly unsafe for solo women

10/10

Exceptional

11 Jan 2025

Patrick

Good solo option

Great hotel RIGHT outside the train station. Very convenient for exploring the city and also the train station has a lot of food options so a good central hub. Room was small but very clean and quiet and very functional. I would recommend for solo traveller's for sure. Good breakfast too.

Self

10/10

Exceptional

09 Jan 2025

Yessica

10/10 would recommend!

The stay was very comfortable, beds were nice and big for European size. Our room was clean. We were asked to move rooms due to a problem with the pipes but the second room was even bigger and better. Overall, great experience and the staff was friendly and professional.

Partner

10/10

Exceptional

08 Jan 2025

Eyad

Good

6/10

Pleasant

07 Jan 2025

Sara

The location is great and close to everything and calm room

Business_and_leisure Self

10/10

Exceptional

01 Jan 2025

Tammy

Very convenient to the train station

Partner

8/10

Excellent

31 Dec 2024

YASUSHI

In der Nähe des Kölner Hauptbahnhofs, des Doms und der Philharmonie; freundliches Personal.

Leisure

10/10

Exceptional

27 Dec 2024

Patt

Perfect for time of year.

Leisure

8/10

Excellent

26 Dec 2024

James

Lacking in secure luggage storage for early arrivals and not much seating to wait and watch your bags.

Leisure Partner

10/10

Exceptional

20 Dec 2024

MARCY

Convenience is the best

Loved this hotel! Super clean and comfortable and the location couldn’t be more perfect!

Self

4/10

Poor

14 Dec 2024

Laura

Walking distance to Christmas markets

Leisure Partner

10/10

Exceptional

14 Dec 2024

Christopher

Great location, nice clean room. Quiet. Good breakfast. Friendly staff.

Towels a bit thin.

Leisure

10/10

Exceptional

11 Dec 2024

Lori

Convenient

Location is great, 100 steps to the train station. We were there for 2 days for the Weihnachtsmarkt. Rooms are definitely on the tight side, but fine.

Partner

10/10

Exceptional

11 Dec 2024

Robyn

Close to the railways station so there is obvious noise, but the staff were very friendly and welcoming. The room was spotless.

Leisure Friends

8/10

Excellent

09 Dec 2024

LUZ E

Excelente localización cerca de todo.

Self

10/10

Exceptional

08 Dec 2024

Ian

Great location and friendly staff.

8/10

Excellent

06 Dec 2024

Osbaldo

Perfect location only a few steps from the train station.

Leisure Partner

10/10

Exceptional

06 Dec 2024

Charlotte

Great Location

Clean and modern room in a great location for our stay. Reception staff were very helpful. Would definitely stay here again in future.

Partner

6/10

Pleasant

04 Dec 2024

Elizabeth

Let’s start with the positive.

Location was 10/10. Breakfast was very good with lots of options.
Rooms were average. No hot or even warm water in shower on one night. It is radiator heat so I’m not sure if when we turned down the settings it affected the heat. If that is the case the staff should mention that on checkin
We turned down the heat since on our first night it got uncomfortably hot.
. Found staff at desk less than helpful. So if location is the #1 on your list ( right outside train station) then I’d recommend.

Leisure Partner

6/10

Pleasant

30 Nov 2024

Verified traveler

Average Stay at Cologne

Near to train station.
Shower hose was broken when turned on.

Friends_and_family Friends

10/10

Exceptional

25 Nov 2024

Jessica

Excellent

Friends_and_family Family

8/10

Excellent

23 Nov 2024

Adam

Great location. Right next to station. Good clean rooms. friendly staff. We had breakfast included although it was a bit basic. They will provide a kettle if requested.

Partner

10/10

Exceptional

14 Nov 2024

Andres

Nice room, good location

Its a nice hotel, clean, great location next to the Koln HBF.

Business

8/10

Excellent

01 Nov 2024

MANUEL

Good for the time to be there and the closeness to different areas

Leisure Family

8/10

Excellent

30 Oct 2024

gerald

Nice room designs

10/10

Exceptional

29 Oct 2024

Mandy

Surprise penthouse stay

We had the 6th floor penthouse (but didn’t know it until we arrived, I just booked upgraded room). It was very roomy, nice shower, nice view. Gentleman at the front desk was friendly. The elevator stops at the 5th floor, so you need to take spiral staircase up to the sixth. It’s the only room on that floor.

Friends_and_family Family

2/10

Poor

24 Oct 2024

Samaneh

There was not even a kettle to boil water for tea in that room. No water very small room

Business

8/10

Excellent

22 Oct 2024

david

Good priced hotel next to the station

Comfortable hotel, nice sized bedroom. Decor generally good but a bit dated for those used to more modern rooms. Limited facilities in room (no tea, coffee or minibar). Can be a little noisy if facing the station/taxi rank if you are a person that needs silence to sleep - the double glazing is very good at reducing noise but could not be 100% effective.

Partner

8/10

Excellent

19 Oct 2024

Verified traveler

Best location but old facility

The best thing about this hotel is its location. It is next to the central station and the Cologne Cathedral. It is also within walking distance to Ludwig Museum, the famous bridge with locks on the rail, and the old town center. The service of the staffs varied, depending on the time of the day. The lady who checked in us was really friendly and efficient, but when I asked about the heating in the room later on with a gentleman, he was not that helpful. The room we stayed was big, but there was a smell of smoking although it said this was a non-smoking room. It was cold that day and we could not figure out how to turn on the heating. Although I don't mind at all, the room key was an old, traditional metal key instead of the room card.

Partner

10/10

Exceptional

18 Oct 2024

Marcus

Everything was great. Only thing missing is Aircon

4/10

Poor

15 Oct 2024

Daniel

Check-in was terrible; the man at the desk seemed agitated and angry, which made just matters worse.
It is so important to have a helpful and polite receptionist at a hotel because this person will largely determine how people feel about their experience.

8/10

Excellent

14 Oct 2024

Tobias

Great location and room very comfortable, however in my opinion the breakfast is a little overpriced and the hot water in the bathroom is only warm.

Leisure Self