Name: at Waterfront Whitsunday Retreat 18+
Address: Shute Harbour Road, 438, Airlie Beach, 4802, AU

6/10

Pleasant

13 Apr 2026

Vixada

just about a 10-minute walk from the port and surrounded by plenty of restaurants.

Friends

8/10

Excellent

13 Apr 2026

Jacqueline

sadly the exit clean wasn't as thorough as it should have been. However the property manager Jacqui was fabulous and offered a lovely extra to make up for the error. very much appreciated

Friends

8/10

Excellent

13 Jan 2026

Habib

Location was ✅

Self

10/10

Exceptional

02 Jan 2026

Delene

Great place

Leisure Partner

6/10

Pleasant

18 Dec 2025

Christopher

In general a nice stay but a non functioning air conditioner in the living area was annoying

Leisure Partner

10/10

Exceptional

22 May 2025

Anthony

The room was very clean and the staff where very helpful will be going back to stay again and in a perfect location a short stroll to the Main Street

Leisure Partner

10/10

Exceptional

16 Jun 2024

Hannah

Great ! Will stay again

Amazing place to stay. Comfy, clean, great staff couldn’t ask for more

Partner

10/10

Exceptional

20 May 2024

Anthony

Awesome stay, very helpful staff….

Leisure Self

10/10

Exceptional

03 Dec 2023

Ninette

Absolutely stunning and close to everything.

Leisure Partner

10/10

Exceptional

03 Dec 2023

Brendan

Private, well-maintained boutique accommodation.

2/10

Poor

20 Nov 2023

Jason

Overpriced $150 to $180 a night, maximum, furnishings are old and tired.
Only good was spacious.

Leisure Partner

10/10

Exceptional

18 Nov 2023

Paul

Brenda and Tina were friendly and super helpful. Close proximity to port of Airlie and all the local shops, food, activities. Wonderful, easy experience. Would definitely come back. Thank you!

Leisure Family

10/10

Exceptional

14 Aug 2023

Pauline

Very happy helpful staff. Such a beautiful room and very clean. Comfortable bed. Highly recommend staying here. Great location

Partner

10/10

Exceptional

14 Jul 2023

Terrence

Nice hotel and in great condition close to everything

Leisure Partner

10/10

Exceptional

23 Jun 2023

Scott

Overall quality was excellent we were also able to upgrade to the penthouse

Leisure Partner

10/10

Exceptional

12 May 2023

Jeannie

Awesome stay beautiful location.

Best find on our month in Australia.

Partner

10/10

Exceptional

04 May 2023

John

Liked everything about The Waterfront: pool, apartment, staff, location, view, bed. I would book this property again in a heartbeak. Brenda & Sarah were a bib help booking tours also. Thanks!

Leisure Partner

8/10

Excellent

24 Apr 2023

Levi

Great size room, plenty of space for two people to spread their belongings out and relax. Big tv. Great kitchen space with everything you need. Spa bath on balcony is a great touch. 5 minute walk to main stress. only let down for the room was quality of mattress, wasn’t the worst mattress but definitely due for an upgrade.

Leisure Partner

10/10

Exceptional

17 Apr 2023

Georgette

We had a lovely and comfortable stay here, would recommend:) thanks

Leisure Friends

10/10

Exceptional

17 Mar 2023

Janely

Had a great stay, comfy, relaxing space and conveniently close to everything

10/10

Exceptional

05 Feb 2023

Joshua

My partner and I loved our stay here! Our room was amazing

6/10

Pleasant

02 Jan 2023

Robin

Staff were friendly and location was great but the price paid was too expensive for the unit.

Leisure Family

10/10

Exceptional

15 Oct 2022

Verified traveler

Room was larger than expected with an out door spa ground level, really nice pools with mountain views.

Partner

10/10

Exceptional

29 Sep 2022

Raymond

Excellent stay at this beautiful property, easy check in also great service from the property host. Highly recommend this place to anyone. 😁👍

Leisure Partner

10/10

Exceptional

27 Sep 2022

Sarah Michelle

Thank you for having us! Great location and pool is awesome

Leisure Partner

2/10

Poor

23 Jul 2022

Alan

Terrible, $300 a night for a room that had a thick coating of dust on every surface, and is well overdue for renovation or even basic maintenance. Our bathroom sink drain had its own life forms growing due to lack of sanitary care, along with black scum stains in the toilet, floors showing signs of black mould forming in areas as well as a shower that had been poorly repaired with a second floor that was spongey and oozed mould and unpleasantries during showering. We planned to cook in our room, but was left watching the butter set in the pan due to lack of function from the stove. Advertised with a spa, one of the jets fell out on first use, lucky we are DIY minded and re secured it. Bed time was the equivalent of inhaling a mouth full of dryer lint due to the poorly cleaned bedding, with a nice view of it drifting into the air under the modern LED lamps. The quality standards advertised for this hotel are definitely not being followed and even after cutting our holiday short by 3 nights, no longer being able to tolerate dust allergies and health concerns from the state of the bathroom, the discounted price we were eventually offered from our complaint to staff was still robbery for the state of accommodation provided. DO NOT STAY HERE!

2/10

Poor

25 Apr 2022

James

Positives.
Nice view, helpful maintenance man and a less than ten-minute walk to the shops and eateries.
Negatives.
Not on the Waterfront.
Dirty, poorly maintained what seemed to be since 1960’s.
Site manager not on site and whinged she was overworked and that was reason (and covid) why she could not get staff to clean and change bedding and towels. Beds and towels were only changed twice, and fresh towels brought up by the maintenance man once.
No room cleaning, Curtain clips missing, Lounge TV close to the ceiling and uncomfortable to watch.
Extreme and constant road noise and no balcony blinds to shade the Eastern sunrise.
Balcony spa full of debris, not working and no instructions.
Master bedroom had walk in No-robes. There was a chest of drawers and nowhere to hang garments. The maintenance man helpfully made a hanging rail using two milk crates, planks of wood and a top rail. We used that for the 5 days.

Leisure Family

4/10

Poor

22 Dec 2021

Ingmar

Leaking aircon, leaking toilet

8/10

Excellent

14 Oct 2021

Michele

Property wasn’t far from the Main Street , so a very easy walk . Property is a bit out dated but very comfortable to stay .

Leisure Partner

10/10

Exceptional

28 Aug 2021

John

The noisy prick above us and his cigarette ash all over the pool deck in front of us

Business_and_leisure Family

2/10

Poor

26 Aug 2021

Rae

Old, musty, dirty, poorly maintained. The last place you'd want to hang out. Air conditioner was broken, blinds wouldn't close, sheets didn't fit properly on the bed, no pods for the coffee machine. Electrical cables were all over the place and powerboards were overloaded. Would not recommend this hotel

Leisure Partner

4/10

Poor

23 Aug 2021

Tom

The location was good small walk across the street to coffee club . The bed was also good, and lovely service.
But the bathroom floors and alot of wear and tear, to the point we didn’t feel comfortable.

Personally wouldn’t stay again but each time their own .

Leisure Partner

6/10

Pleasant

07 Jul 2021

Verified traveler

Ground floor apartment balconies are not private and open directly on to pool area. Cleanliness was average and everything quite run down however the Manager acknowledged the issues and advised they were working on restoring it. Bed was comfortable.

Leisure Partner

6/10

Pleasant

31 Jan 2021

Verified traveler

Location and Spa. THAT IS ALL

Great location. Room quite dated for price. Cleaning needs to be stepped up in bathroom and public areas. No Austar remote, vertical blind had missing panel which was on chair. Dont think staff remembered to put back up, so i did, and it stayed there. Glass basin in bathroom really needs further attention, with cleaning. As it has many stains that doesnt look to appealing and quiet gross really. Rest of room was ok.

Partner

6/10

Pleasant

10 Jan 2021

Simone

Airlie Beach stay

We made the mistake of thinking this was an apartment but it was a suite- one big room and bathroom so it was smaller than expected. Bed and armchair were very comfortable, location was convenient and it was a bonus to have washer and dryer. We were on ground floor so it was great to step out to pool which we were lucky to have to ourselves. Being only one of four suites in the complex was great if you want privacy. Room definitely wasn’t luxury as it felt cluttered with old style speakers for outdated iPod and mobile phones on bedside table. Nowhere to put personal belongings as no drawers in bedside tables. Shelf above the television displayed unsightly cords and devices such as old game consoles, DVD player etc. Suite didn’t have Foxtel or hairdryer as advertised. Television batteries on remote were flat. The room smelt of cigarettes and the outdoor area needed a good clean. With a few simple updates, this suite could definitely be improved. Check in and out process was easy with friendly staff.

Partner

4/10

Poor

30 Nov 2020

Mike

Spa bath had hairs inside - no hygienically cleaned sticker either present, cigarette butts on balcony, sliding door to balcony didn’t lock, shower screen door didn’t shut, water everywhere in bathroom and limited hot water in shower. Shower hot water lasted 2 minutes then goes cold, flow of water very poor. Had to run hot water in kitchen sink to maintain hot water in shower, otherwise it goes cold. Called to complain, maintenance man sent, but couldn’t fix. We had to put up with this. This is not a cheap place to stay and expected better. This resort has no on site staff, other than part time cleaner. Managed by sister resort next door. In need of some general maintenance and TLC.
Other than that, outdoor pool was great, location great, bed was extremely comfortable.

Leisure Partner

8/10

Excellent

06 Sep 2020

Dena

Transit stay 2 nights

Great location walking distance to shops & restaurants. Room was a great size will full size fridge & kitchen utensils. Bed was comfortable. There is no water pressure in the shower & it took about 45mins plus to fill the spa up. Overall nice stay

Partner

4/10

Poor

23 Aug 2020

Wayne

Great location and staff but run down and very tired. Fridge broken, rain shower does not work, balcony door does not lock, toilet seat not attached, toaster only toasts on one side, lounge falling apart. Needs a full refurbishment and given the amount of property this group manages should not be an issue. Maybe a management change is required?

Leisure

6/10

Pleasant

12 Jul 2020

Verified traveler

The spa on balcony. Rest needs up dating and the picture on website needs to be upgraded as they have pics of the penthouse for the spa room. Spa room had no view like the picture on the web site. 4/10

Leisure Partner

8/10

Excellent

17 Jun 2020

Stan

A Nice property

This has been a very nice property, and still is quite nice. It's spacious, king size bed, great air con, lounge seating, an ergonomic type chair, a spa on the balcony nice kitchenette with full size frig and nice bathroom. Whilst it is fitted out with quality inclusions, it does show its age. However, one could comfortably live here! There is undercover parking. Note, there is no lift , stairs only.

Partner

10/10

Exceptional

24 Sep 2019

Judith

Wonderful holiday - Great Place to stay

The staff were superb in ensuring our needs were met even down to details like fancy folded towels! Nice touch! We loved the position and convenience. Airlie is an awesome place for a holiday. with some much to see and do from snoozing on the beach, swimming, snorkeling, Great Barrier Reef excursions, taking in the beautiful views from the deck, great bush walks and more.

Partner

10/10

Exceptional

22 Sep 2019

Verified traveler

The minute we walked in the unit there was a sense of calm and quiet luxury. Although the property is starting to show its age, it was clean and comfortable.

Leisure Partner

8/10

Excellent

29 Aug 2019

JD

It was quiet there with a good elevation a reasonable view also a short walk from town

Business Self

10/10

Exceptional

17 Aug 2019

Verified traveler

Hot tub, spacious living area, comfy bed, amazing balcony views.

Leisure Partner

8/10

Excellent

04 Aug 2019

Verified traveler

Close to town centre, friendly & helpful staff, great outlook

Leisure Partner

6/10

Pleasant

11 Apr 2019

Verified traveler

The apartment needs some maintenance, Fan makes noise, mold on the roof and toliet was making noises. Great location, just run down.

Leisure Self

10/10

Exceptional

23 Mar 2019

Verified traveler

Comfortable large room, good fridge and amenities. Will stay again.

10/10

Exceptional

19 Feb 2019

Verified traveler

Beautiful property, would definitely stay there again

Leisure Self

10/10

Exceptional

09 Dec 2018

Anand

Best in town

Amazing ferry is cross the road to go hamilton island .service was brilliant check in was quick.very clean n tidy view is good.

10/10

Exceptional

02 Nov 2018

Cameron

Spacious and comfortable room.

I have stayed in lots of Airlie Beach hotels and this one rates up with the best. Room was extremely spacious and comfortable.

2/10

Poor

19 Oct 2018

Verified traveler

Do not stay! Terrible!

Do not stay at this LUXURY SPA RETREAT. Our luxury spa suite 5 was filthy, dated and the traffic noise was none stop day and night. There is nothing luxury or peaceful about this place. The bathroom is dirty and the door frame is rotten (see photo) the basin was only cleaned on our last day because we had complained and the toilet seat is stained (see photo) and tacky to sit on. The shower enclosure is rotten with mould and grime. The dead fly in the corner that was on the floor when we arrived was still there languishing when we left a week later!
The poorly equipped kitchen comprised of a 2 ringed hot plate that takes ages to heat up and there is no cooker, but the kitchen does come complete with tiny insects ( they look like weavels) that run all over the work top, draining board and the drawer where all the dishes are. Food can’t be left for a second as they will be running on it. There is a good sized fridge freezer, microwave, kettle and toaster.
The lounge area is covered in dust around the edges and the bed side lamp has so much dust on you can draw pictures in it.
The balcony is extremely dirty and stained and it doesn’t look like it’s been cleaned for months (see photo). There is a spa bath in the corner but that too was grimy with a loose tap fitting. Nothing romantic about lying in a spa bath on a grubby balcony on a busy road.
You also need to be a mountain goat to actually get up to the accommodation and dragging your suitcase up is almost impossible.

10/10

Exceptional

29 Sep 2018

Verified traveler

Great stay!!

Great spot and extremely comfortable, nice apartment!!
Had a great stay!!

8/10

Excellent

05 Jul 2018

wazza

Nice hotel comfortable,with in walking distance

Staff couldn’t do enough for you,the pool and bbq were on our level which made it perfect ,water pressure in the shower brilliant,next time in Airlie beach heading straight back to this hotel

6/10

Pleasant

14 Jun 2018

Verified traveler

Spa was dirty and we had to clean before using. Shower door doesn't shut properly and water spills out on to floor. Television volume wouldn't turn down. Floor could have used a vacuum. Bit overpriced considering no real ocean views

8/10

Excellent

07 Jun 2018

Ronnie

It is not quite the waterfront or the retreat as the title suggests. It’s got some good little comforts such as a spa (although not as big as the one pictured on site) and is serviced daily. Wouldn’t recommend to stay here if you don’t have a car. Constant noise from very busy road, uphill to the main town centre and whilst the waterfront restaurants are just across the road there is no access over a large drain so you have to walk a kilometre down the busy road and back again to get to anything. The pool area looked nice and would be lovely in summer. The bathroom was very small with not much room to put your own toiletries and clean clothes to change in etc.

10/10

Exceptional

17 May 2018

Jen

Good location value for money

This apartment is well appointed and short walk to hub of Airlie and the Port. Restaurants etc close by.Room very clean, plenty of fresh towels and bathroom supplies. Spa on balcony was lovely to enjoy every evening. Road can get a little noisy at peak times but otherwise ok.Breakfast was included in our deal, it is only a continental style breakfast. Really enjoyed our stay and ex value for money. Ample free parking if you have a car.

10/10

Exceptional

23 Feb 2018

Verified traveler

Great outlook

Staff very helpful and we enjoyed our stay. Has a very steep drive way which is a challenge.

6/10

Pleasant

29 Jan 2018

Kenneth

Road trip

Stayed 3 nights breakfast was included but had to remind them was given breakfast pack for first night then had to chase twice for following days and only got on last day
Tv remote packed up after one night but being weekend no one to sort
Good location a bit noisey with traffic at night.

Partner

8/10

Excellent

02 Jan 2018

Verified traveler

The room is excellent but no facilities available. The hotel staff were hesitant to even provide complimentary milk packets after the first two days during our four night stay there. the hotel is walkable distance from the port of Airlie as well close to town restaurants and bars.

6/10

Pleasant

16 Nov 2017

gary

Pleasant stay

Nicely located not far from town but on a noisy Main Street. Staff were great but the property could do with some TLC. Looking a bit tired!

8/10

Excellent

09 Nov 2017

craig

Boys trip

Relaxtion. Great location to town, awesome view. The penthouse was clean and what we expected, staff are awesome and helped in many ways

8/10

Excellent

17 Sep 2017

Courtney

Very good location but hotel is very dated

The location is great, only a short walk to Airlie CBD. Stayed in the 3 bedroom penthouse and was very dated. Hot tub did not work, and was a little disappointing expecting at 4.5 star apartment.

8/10

Excellent

10 Sep 2017

Ashleigh

Comfortable and nice

Nice decent sized spa suite over looking the pool. The room was clean and having a decent sized fridge is always a bonus! My partner and I spent a lovely night relaxing in the spa and had a great sleep. The only thing I would say is $300 a night is a little over priced.

4/10

Poor

28 Aug 2017

Verified traveler

Disappointed for the amount of money that I paid. Located in a good position,however you would forgo that with the amount of road noise.
Very old facilities for a penthouse \"Luxury\" suite. It definitely requires a major update!

8/10

Excellent

02 Aug 2017

J

Excellent Room.

My girlfriends and I really enjoyed our stay but found that the DVD player and oven didn't work, and there was no one in reception over the weekend to assist and my text message for assistance went unanswered. We did have a really wonderful weekend away despite that though. Beautiful property.

2/10

Poor

05 May 2017

Brenda

Old, tired hotel rooms

One of the worst 'hotels' we have ever stayed in, how you can describe it as luxury is a joke. Our room had a broken bedside drawer & broken wire basket in the wardrobe, which we were told would be fixed, but never happened. All the furniture was old & needed replacing, including the bathroom floor which was filthy. We supposedly booked a luxury spa suite which included breakfast & had a private beach - we were told by the very disinterested receptionist that we were self catering & said 'what beach?' We phoned Expedia who agreed we should have had breakfast& would contact the hotel & come back within 24/48 hours - we are still waiting 4 days later!! A very disappointing holiday, will not book with Expedia again.

10/10

Exceptional

13 Mar 2017

Ruth

Relaxation at its best

Great place to stay, close to town, comfy bed, friendly service. Beautiful pool and spa bath on the deck. Loved our stay

Partner

4/10

Poor

06 Mar 2017

Raymond

Could be better for a 4star stay.

I booked a balcony room but was given the ground floor. The outdoor private spa bath was discoloured , stained and was not appealing for use. The kitchen sink tap was completely loose, a five min maint task. The bathroom pedastal had rusty feet and was run down. The bathroom had no air vent and steamed up very quickly. A small window is available, but be prepared to be overlooked by the cleaning lady running the laundry through right outside the window, where you can smile at each other. The fridge was considered overstocked with minibar items, leaving little room but was very reasonably priced. Free breakfast as advertised was not an option. Several Electrical cables stuffed behind the wall mounted TV into the extension board from a single output. On first impression the room looked nice but it was clear it hadn't received any maintenance in some time. Definitely not 4 star, 2-3 at best.

Partner

4/10

Poor

07 Feb 2017

Lynne

2 friends not a couple arrived to a king bed, then got an unacceptable divan, taps in disrepair.
Booking agent told us it was a new, quiet complex with large units and sleeping for two individual people would be accommodated as it slept four not correct. It was old and small with plumbing maintenance well overdue, the spa was disappointing, the bottom peeling off - not at all inviting. This is unit is only suited for a couple. The staff were very nice.

10/10

Exceptional

28 Jan 2017

Verified traveler

Great hotel with fantastic staff and facilities!

Partner

10/10

Exceptional

11 Dec 2016

dimebag

Best spot in airlie

Absolutely beautiful rooms didnt want to leave short walk to the main hub ill be back

2/10

Poor

17 Nov 2016

Emily

No breakfast although advertised

Terrible - supposed to be free breakfast there wasn't any. Old and dated. Grumpy and unfriendly check in person. Here's your keys and that's all

Partner

6/10

Pleasant

16 Oct 2016

Chester

The council bike hire system is fantastic!

Quiet location walking distance to centre, cafes and the only local bar we found closed early so no where to eat/drink on arrival Fri night at 8.30pm.

Suited more for business traveller than tourist.

Apartment was very clean, but lacked simple luxuries such as robes and vanity items found in hotels.

Partner

6/10

Pleasant

24 Sep 2016

Nolan

Management, upgrade the pool level room screens.

Pluses and minuses:

+Great room like an apartment.
-Upon arrival we offered to pay extra to book the penthouse but were told it was reserved mid week. Every night for five days it sat empty and dark. Why wouldn't they take our money? Guessed it was too much trouble...
-We saw a woman who wasn't staying there sunning herself by the pool.
-We were told the windows looking in from the pool were mirrored but you could see right in. One night, we saw a figure come into the pool area in the middle of the night. Felt insecure.
-The BBQ outside wasn't functional.

Partner

8/10

Excellent

29 Aug 2016

nathan

Staff was awesome & Very helpful. Its a condo and we didn't spend much time there but they stored our luggage and left it in the room for us upon our return from a 3 day trip off shore.

Partner

6/10

Pleasant

22 Aug 2016

Adam

The room was ok but not good value for money.

lots of noise (other guests partying on) probably not suited to the over 40 demographic

Partner

8/10

Excellent

05 Aug 2016

Verified traveler

hotel over looks busy road can be a little noisey. few things a little dated BBQ didn't work

Partner

8/10

Excellent

03 Aug 2016

Verified traveler

Great place to stay with friendly helpful staff, would recommend this place to people from all budets

10/10

Exceptional

28 Jun 2016

Dan

Fantastic, well furnished entertainment areas inside and on the balcony, including Jacuzzi, sunbed, dining area and surround sound. Great views over Boathaven. Close walk to main street. Would definitely stay here again.

2/10

Poor

27 Feb 2016

jarnail

This was an apartment type

Charges was very high according to place. This little far from all facility ecapt cruise service.
They have charge lot of money because of breakfast but in breakfast it was only a muffin, a small juice , small milk.
With the cleaning they didnt clean the room after first night and even reception didnt tell us any thing that why they didnt clean and provide new towels.
I will recommend not to go in this one.it's nothing than wasting of money for this low type of service.

10/10

Exceptional

12 Jan 2016

Jed

Excellent hotel close to the heart of airlie

Wonderful hotel. Very comfortable large rooms with everything you need. Well maintained pool. Very satisfied.

8/10

Excellent

16 Dec 2015

Verified traveler

Close to everything, great outlook

Great stay, lovely staff, thank you loved having the pool at the door

8/10

Excellent

18 Nov 2015

Edwina

Amazing view..can't fault it

Hotel had an amazing view. Pool and hot tub on the balcony were fantastic. Kim in reception was so friendly and helpful

Partner

10/10

Exceptional

28 Oct 2015

sarah

everything was fantastic! absolutely loved it (we stayed in the penthouse)

8/10

Excellent

25 Oct 2015

Verified traveler

Lovely overnight stay

The spa suite we stayed in was spacious with a large TV, Austar & DVD player.
The horizon pool was refreshing and offered good views of the marina and surrounds
The only disappointing aspect was the air conditioning which even on the lowest speed blew freezing air onto the bed when set at 22° C and it was too hot to not have on. We couldn't find a way to direct it away from the bed.

Partner

8/10

Excellent

20 Sep 2015

Verified traveler

Chosen due to no children allowed for peace and quiet but located in noisy traffic area and very close to other family accomodation so could hear children anyway. Jaccuzzi in penthouse above was very noisy. Could easily hear people moving around floor above. Despite this, still had a pleasant stay but was way overpriced.

Partner

6/10

Pleasant

14 Sep 2015

Ash

A little run down

Place was a little run down and tired looking. In need of a spruce up. Had a nice big tv and good cable tv. Not worth 275 a night.

6/10

Pleasant

13 Sep 2015

John 3216

Whitsunday stopover

Small block of apartments, billed as luxury but pretty average really. Bathroom was appalling. Pool was so cold you couldn't stay in it. Cooking facilities were very limited - one small fry pan to cook with on a very small hotplate that barely got warm. Staff were nice, free WiFi was a plus although had great trouble getting it going. Free breakfast packs were also a welcome plus. Stayed 2 nights then moved to the Mantra Boathouse across the road which was vastly superior and only an extra $20 a night.

Partner

10/10

Exceptional

18 Aug 2015

Matthew

Quality Penthouse

It was very good and especially loved the hot tub on the balcony, would very much recommend this for anyone going to Airlie.

Family

8/10

Excellent

23 Jul 2015

Annie

Nice hotel close to facilities, convenient.

Hotel facilities were ok. This package was supposed to include daily breakfast but it was not provided each day and when asked for we were told there was nothing left! Price was not cheap and more was expected. Not great value for money.

The holiday itself was enjoyable.

8/10

Excellent

10 Jul 2015

Alexander

Quiet and comfortable room!

Other than the 5-10 minute walk into town to get food, it was a great place to stay. It's more of an apartment than a hotel room, complete with small kitchen, super comfortable bed, and tub on the balcony (1 option we wanted). With only 6 rooms total, it's a quiet place. I'd definitely stay here again, very friendly and trustful staff too.

Partner

10/10

Exceptional

19 May 2015

J

Lovely Hotel

This experience was awesome, from the first time we walked into reception the service was spot on. Kim was great, willing to help out with tours we can do (booking & advice) etc. Our hotel was lovely, very spacious and a nice view too. Very comfortable and close enough to town to walk. Would definitely stay there again.

6/10

Pleasant

11 May 2015

Kylie

good location\nnice pool\nnot luxury

didn't live up to standard described on wotif - certainly not luxury. Good standard accommodation. shower leaked, bathroom could have been cleaned a bit better. Nice easy stroll into town. Limited access to staff - luckily we didn't need anyone.

Partner

8/10

Excellent

10 May 2015

tanya

Great boutique hotel.

We stayed here last week for three nights and it was exactly as expected. It is a lovely small hitel with great ammenities. The spa on the balcony is a nice touch, the room was well appointed with a nice comfy king bed. The infinity pool is a great size and overall a great place and we would come back again.

Partner

10/10

Exceptional

05 May 2015

Darren

Just out of the main shopping area, great position

Only stayed one night but the room was very clean and comfortable.
would have like to stay longer and use the pool and spa

6/10

Pleasant

23 Apr 2015

love travelling

Won't be back

Well there wasn't to much special about the penthouse... Spa water was almost green, iron was locked away in a room we couldn't get to, breakfast packs which were meant to be in the room weren't, main king bed was broken, everything was old and a lot was moldy, after a little bit of rain the stairs were so slippery my partner fell down and buried his back and arm and the overall up keep of the hotel wasn't very good

8/10

Excellent

27 Feb 2015

Verified traveler

Lovely!

We felt a little daunted about staying after reading some of the poor reviews, but to our delight, the room was just lovely. The bed was extremely comfortable, the room was very large and the air conditioning worked very well during the hottest weekend recorded in the region for many years. The pool was beautiful - very cool, clean and a fabulous view. The kitchen was very functional and the full sized fridge offered plenty of room for our groceries. The bathroom cabinet was old and needed replacing, but it was functional and made no difference to our enjoyment of the room. It is a short walk to down town Airlie, but in the strong heat, it felt further. We had a ground level room and the spa on the front veranda was clean and large. Although the spa area is surrounded by glass, it is tinted, and difficult to see through from the outside - so no privacy problems there. Overall, we thought this was a beautiful, clean, cool and well priced place to stay and we will happily return.

Partner

10/10

Exceptional

26 Feb 2015

Brittany

Just perfect.

Connor at the front desk was amazing and so helpful, we're frequest visitors to Airlie and they were the best hotel we've found. I had issues with my card trying to pay and he kept our room for us and helped as much as possible. I loved it.

Partner

10/10

Exceptional

17 Jan 2015

Andrew

Close to shops & boat terminal to islands.

Great location. Close flattish walk to shops & right across the road to boat terminal to islands.
Our unit 4 was great. Good free wifi. Nice pool. All construction over the road was finished and not an issue. The view looked over the boat terminal. Kitchen & spa were good. No odd smells. Plenty of tv channels and Wii console. Only thing that could have been better was unit4's balustrade's glass was dirty from acid wash from unit above. We went for our 25th wedding anniversary and had a great time. Nice that guests have to be over 17.

6/10

Pleasant

18 Dec 2014

Caroline

Facilities: Tired; Value: Unreasonable; Service: Sufficient; Cleanliness: Lacking;

Family