Name: Whitsunday Terraces
Address: Golden Orchid Drive, 5, Airlie Beach, QLD 4802, AU

8/10

Excellent

12 Jul 2026

Shane

Enjoyable stay

Partner

10/10

Exceptional

22 Jun 2026

Lillian

great place to stay!!! bb

10/10

Exceptional

16 Jun 2026

Lillian

amazing view and a great stay :)

Friends_and_family Family

4/10

Poor

26 Apr 2026

Aaron

Room didn’t look like pictures. The property was pretty run-down, there is no WiFi in the rooms and the TV wasn’t functional as the terrestrial stations were unavailable as the aerial didn’t work and again, there’s no WiFi so the TV was useless. Positives, checking in was easy and the staff we encountered were really nice

8/10

Excellent

02 Apr 2026

Carmit

We had a great 3-night family stay at Whitsunday Terraces in Airlie Beach. The location is excellent—close to everything—and the views are absolutely stunning, which really made the trip special.

That said, the kitchen and bathroom are quite dated and in need of an upgrade. The most frustrating part was the lack of WiFi in the rooms, which was a real inconvenience during our stay.

Overall, a very enjoyable stay thanks to the location and views, but a few updates would make a big difference.

Family_with_children

4/10

Poor

19 Feb 2026

Albert

No WiFi available in my room. The admin confirmed this.

8/10

Excellent

14 Feb 2026

Angela

Everything was great except for the bed. It was very hard and super loud / uncomfortable unfortunately.

Otherwise everything was clean and tidy :)

Leisure Partner

6/10

Pleasant

24 Jan 2026

Mandy

Room was very dated and could do with improving

Friends_and_family Family

6/10

Pleasant

07 Jan 2026

Richelle

The hotel was ok. The rooms and ammenities are quite old and could definitely use an update.

Leisure Friends

8/10

Excellent

03 Jan 2026

Ryan

Great stay at Whitsundays Terraces. Ocean view over the marina was a highlight every morning! Room was okay.

Leisure Partner

8/10

Excellent

27 Dec 2025

Leisa

Room was a little tired but clean. Missing a few essential items from the room but the staff were wonderful and accomodating. Location was superb and walking distance to everywhere.

Friends_and_family Family

10/10

Exceptional

25 Dec 2025

Anna-Karin

Excellent vacation

8/10

Excellent

25 Nov 2025

Filip

good

Self

10/10

Exceptional

20 Nov 2025

Roger

Very nice front desk manager, and wonder room fantastic view

Business

10/10

Exceptional

06 Nov 2025

Peter

Nice large room, booked a basic but upgraded on arrival. It’s up a hill which in the heat would be a challenge for those unfit.
Only downside is no WiFi in the rooms ( only at reception) whilst I accept it’s a holiday resort many people need to book and confirm excursions, onward travel etc. woo go odds almost universally necessary these days.

Partner

8/10

Excellent

31 Oct 2025

Richard

Good basic accommodation

Leisure Partner

10/10

Exceptional

23 Oct 2025

Glenn

Great views and a good sized room. Very happy

Self

8/10

Excellent

13 Oct 2025

Samantha

The hotel has some of the best views in Airlie Beach. The studio had a kitchen which we used every day. The balcony was lovely. The hotel though has permanent residents there, and the resident above us washed their balcony sending a waterfall down on us as we ate breakfast and had our towels and clothes swim clothes drying.

Partner

6/10

Pleasant

05 Oct 2025

David

View is excellent and staff are very friendly and helpful. Very close to main street with lots of dining options and close to marina as well for those looking to go on tours or visit other islands.
Facilities are run down though and not of a high standard. Steep walk up the hill from the main street.

Leisure Family

8/10

Excellent

27 Aug 2025

Patricia

Walking into the room I was wowed with the 180 degree amazing view . Bed made up nicely with a small couch . Then I walked into bathroom and felt like I went back in time 45 years ago . Stained toilet and bathtub which need an urgent renovation and the block out curtains need to be changed torn and dirty . Overall I am rating it high but disappointed with the amenities and a lot of bugs ended up with spots.

Leisure Partner

2/10

Poor

22 Aug 2025

Judith

Extremely disappointing - TBH, I would never stay here again!!
Expensive for what you get:
Very steep climb to old, shabby inside accommodation and messy, dilapidated exterior
Broken balcony security screen door lock
Broken balcony glass door lock - told to put plastic piping in runner to fix!
No security chain on wobbly handled front door
Large roof Impeding balcony view of water
No wifi except by pool/reception
No servicing unless 3 day stay
Noisy aircon
Antiquated ceiling fan with peeling paint over bed
Shower with curtain over antiquated stained bath
No tissues
No coat hangers
Only one bedside lamp
No replenishments of tea, coffee, milk, toilet paper - told to buy your own!
Wobbly bathroom basin taps

Only Two Positives:
Lovely staff
Clean

Leisure Self

6/10

Pleasant

22 Aug 2025

Biagio

Liked the view, the appartment was very clean,
The steep hill was a problem.

Leisure Partner

4/10

Poor

18 Aug 2025

Anna

Very clean and amazing view but the property is very old and needs updating. If you are mainly out it is fine. The staff are friendly and it has a nice bar.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Matthew

Perfect location. Walking distance to the beach and cafes.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2025

Deborah

View sensational, reception staff super efficient, clean and comfortable room. Price was very reasonable. Location up a slight hill, but easy enough walk to everywhere.

Leisure Self

10/10

Exceptional

30 Jul 2025

Ashley

Amazing Views! Great Location

Our Self contained apartment with Balcony was Amazing. Views to envy over Airlie Beach! A short walk to the town centre, and sloped walk back for 100m, but 2 pools & a bar with such views. I’ll be back!!!

Partner

10/10

Exceptional

24 Jul 2025

Karen

Was close to everything. We parked the car when we got there and didn’t drive again until we left. We walked everywhere. Also, great views overlooking the foreshore.

Leisure Friends

10/10

Exceptional

24 Jul 2025

shane

W

8/10

Excellent

24 Jul 2025

Brian

Great location for a stay in Airlie Beach. Only 100m from the supermarket and the main St where all the great eateries are. Large comfy bed and lounge furniture. Quiet during the night. Downside: no WiFi in the rooms and the kitchenette was somewhat sparse on everyday kitchen item/utensils. No fan in the bathroom is a pain.

Leisure Partner

2/10

Poor

23 Jul 2025

Nicole

We rang at 10:30am to ask if an earlier check in would be possible and were told that the room would be ready from 12pm. We arrived at 1:30pm after a long drive and the room was not ready. Staff were rude and told us we would just have to wait. Not really a huge issue, but didn’t start us off on the best note.
The room was dirty, old and not maintained well at all. There were holes in the walls and appliances were so old they were discoloured and were lucky to work at all. The fridge light flickered constantly.
We went to speak to the reception about our issues after our first night and were told we needed to find somewhere else to stay as we were not welcome at the hotel any longer. Apparently we had been playing loud music the night before (untrue). Staff were uncaring and unwilling to do anything to make our stay pleasant. We were forced to find last minute accommodation which was extremely stressful.
We were also told a refund would be processed for the majority of our booking. After a week we had not been given our refund and had to fight for it. We were ignored when messaging the hotel and Wotif tried to fight on our behalf. They were also denied the refund. It wasn’t until I threatened legal action that I was given my owed refund 2 weeks later!

Leisure Partner

6/10

Pleasant

20 Jul 2025

Xavier Jeganathan

Firstly, I noticed that I was charged for towel replacement on a daily basis, which came as a surprise. Typically, hotels either include this service in the room rate or give guests the option to reuse towels to reduce environmental impact and avoid additional charges. It would be helpful if such charges were clearly communicated during check-in or in the room.

Secondly, I was unable to access Wi-Fi during my stay. In today’s travel environment, reliable internet access is considered an essential amenity, especially for guests who need to work or stay connected. This lack of access was quite inconvenient.

Family

10/10

Exceptional

18 Jul 2025

Adele

Nice and clean with everything you need! The hill is abit of a killer but managble. Hotel bar was lovely great service and food. Would recommend the balconys are beautiful in the mirning sun amazing veiw and a lovely sun trap

Leisure Partner

8/10

Excellent

14 Jul 2025

Christopher

Excellent

Leisure

10/10

Exceptional

11 Jul 2025

Nicholas

.

Leisure Self

6/10

Pleasant

29 Jun 2025

Dan

Motel quality with awesome view

The room is pretty basic and very old. Cheapest possible TV, aircon units barely work and were filthy, bathroom shower screen filthy, all in all just cheap motel quality room but the view is unreal.

Business

8/10

Excellent

14 Jun 2025

peter

Very helpfull nice outlook staff excellent a bit hard for 74 year olds to climb hill. Would come again.

Leisure Family

6/10

Pleasant

11 Jun 2025

mark

Nice unit but the music noise from the pool area in the afternoon was very loud and annoying. Also they had not noticed us the bar and restaurant were closed and renovations were inplace

Leisure Partner

8/10

Excellent

27 May 2025

Lindsay

Loved the location, close and convenient for the town and expect some good exercise to get back at the end of the day as its up the hill a bit.
Rooms have a superb view over the harbour with lovely morning 🌄
Honestly, a bit tired and could do with some refreshing here and there but overal its a nice place to dtay for a few days at a resonably good value

Leisure Family

10/10

Exceptional

18 May 2025

xavier honestraj

Good rooms, nice ocean view...

Leisure Friends

10/10

Exceptional

28 Apr 2025

Eve

good

Leisure Partner

8/10

Excellent

26 Apr 2025

Warren

great availability and very clean

8/10

Excellent

29 Jan 2025

Glen

The property was a little outdated, but clean with free parking available . Great view from the balcony.

Leisure Partner

4/10

Poor

26 Jan 2025

Lily

I would never post a bad review on Expedia however for the money paid at this hotel, we were disappointed. On the positive side, the hotel is easily walkable into the town and the views from the property are great. However, the room we booked was nothing like the photos and I understand that they are renovating the hotel in stages but we definitely overpaid for our room. There is a pub on site that does nice food but from 12pm till late they play very loud music and at kick out time you have noisy people leaving the premises. Expected if you were staying in the high street but we would have liked to have known about this before staying. Finally, I wanted to say that Hayley on reception was really lovely and helpful but we found the other members of staff rude and reluctant to help on occasions.

Leisure Partner

10/10

Exceptional

16 Jan 2025

Keith

Thoroughly enjoyed my stay. The staff were friends pool facilities were great with bar close by

Leisure Self

10/10

Exceptional

14 Jan 2025

Carol

What a view, we will be back.
So close to everything.

Leisure Family

8/10

Excellent

15 Dec 2024

Danie

Amazing views. Short stroll to bars and restaurants. Maintenance required in the room itself

Leisure Partner

10/10

Exceptional

06 Dec 2024

Darren

Always a good stay been using the Whitsunday Terraces since 2016 and the views never fail to take our breath away. Well recommended. Great Staff, Great location and yes we will be back again.

Leisure Partner

8/10

Excellent

10 Nov 2024

Jodie

Good Budget Accommodation

For the price, this property is a good budget-option in walking distance of the main hub of Airlie Beach. The property is old, but the rooms are big and the balconies are spacious. Our room was partly renovated. There are lovely views from the pool and spa, and there is a popular bar next to the pool area.

Partner

10/10

Exceptional

22 Oct 2024

Matthias

very nice view and location, great pool - liked it a lot

room was fine, unfortunately the kitchen needs a brush-up which applies for the laundry too

Leisure Self

8/10

Excellent

01 Oct 2024

Glen

Excellent views will stay again

Leisure Partner

10/10

Exceptional

21 Sep 2024

Gregory

Very close walk to main strip of restaurants, cafes and pubs.

Leisure Partner

6/10

Pleasant

14 Sep 2024

Jo

The location was good, views were great from the main pool. Hosts & staff were lovely. However the 'standard' 1 bedroom Unit I stayed in was badly in need of repairs! The bathroom in particular was quite shocking. Old, chipped tired shower over bath and the vanity taps were rusty & old. Vanity units were almost falling apart. Definitely nothing like any of the photos on their site.

Leisure Self

10/10

Exceptional

13 Sep 2024

Suzanne

The property is famous for its stunning views from every room. Beware the further up the hill you go, the steeper the climb if walking everywhere. Worth the effort!

Leisure Partner

10/10

Exceptional

11 Sep 2024

Kevin

Favourite Location

Great views and quiet for its location.

Partner

10/10

Exceptional

10 Sep 2024

Lisa

Property was convenient to everything.

Leisure Friends

4/10

Poor

14 Aug 2024

Neil

The view is excellent overlooking the airlie bay . There are 5 levels of apartments going up this horrendously steep hill then you have to get your 20kg of luggage up and down 4 to 5 sets of steps at each apartment level. My wife and i are in our 60s and walk regularly , we were staying on the 2nd highest level. The hill beat us , we got a cab everytime we had to go up the hill at approx $6 to $7 a trip. I suggest you try to stay on the flat ground around the town.

Leisure Partner

10/10

Exceptional

12 Aug 2024

Norm

Great place to stay

All good very happy great staff nice room and restaurant/bar

Partner

6/10

Pleasant

29 Jun 2024

Karly

Wonderful rooms, very nice
Unfortunately parking is a nightmare. Had the spot in front of my paid room taken the entire time and had to park my car on the street

Leisure Family_with_children

10/10

Exceptional

26 Jun 2024

Kylie

Great staff, loved the quiet spot & views over water. Easy walk to everything nearby. Some extra linen could be provided though

Business_and_leisure Partner

10/10

Exceptional

03 Jun 2024

Robert

The staff were phenomenal and treated us like royalty, going overboard to make our 50th wedding anniversary memorable. Great location, fabulous rooms and a view to die for. Absolutely the perfect venue for our stay.

Leisure Partner

4/10

Poor

19 May 2024

Kevin

The room was certainly nothing like the pictures that were advertised, certainly very run down.
Really disappointed.

Business Partner

10/10

Exceptional

19 May 2024

Damian

Stunning views. Nice clean apartment. Easy walking distances for most of the resort. Really enjoyed our stay

2/10

Poor

08 May 2024

Amanda

Room was quite dirty however staff cleaned it after we expressed it. Shower was AWFUL, had to wash my hair in the basin because there was zero pressure. It was actually painful to have a shower

Leisure Partner

8/10

Excellent

26 Feb 2024

vanessa

Good views

Self

10/10

Exceptional

08 Jan 2024

Angelica

Great location, & spacious. Could walk everywhere. Great bar & restaurant on site! Friendly staff. I definitely recommend.

Leisure Partner

10/10

Exceptional

01 Jan 2024

Zdenka

Loved the ocean view terrace
Great staff service
Great location
The only issue was the Internet connection which was very poor.

Leisure Family

10/10

Exceptional

04 Dec 2023

Davin

All good

Leisure

8/10

Excellent

02 Dec 2023

Satendra

Clean,but t v not working,dinning table unsafe to use
No tissue,false fire alarm in the middle of the night.

Leisure Partner

8/10

Excellent

18 Nov 2023

Marnie

Room was comfortable. Lounge chairs were dirty/stained. Benchtop cooktop would have been appreciated to cook small meals or even supply cooking utensils to use at onsite BBQ facilities.

Friends_and_family Friends

10/10

Exceptional

30 Oct 2023

Brian

Great Location , amazing views. Rooms are standard but comfortable, pool is nice with views over the coral sea. There is a short walk uphill from the town centre, this is not to taxing but could be for some people. Recommend...

10/10

Exceptional

28 Oct 2023

jeremy

Great place with lovely views. Great little bar on site. Lovely place to stay and close to everything in Airlie.

Leisure Self

6/10

Pleasant

30 Sep 2023

Elaine

Very basic facilities in apartment, needs to be updated. Noisy when the bar is open.

Leisure Family

4/10

Poor

22 Sep 2023

Charles

Excellent walkable location BUT hill to walk up to property was steep which could be problematic for some people, All taps leaked and shower dripped constantly, bathroom cupboard had water damage and falling apart at the base, hot water ran out quickly, no stove top, had ants in kitchen and bathroom, and room and furniture was in dire need of updating - should have been rented at a reduced rate. Therefore, booking advertisement was misleading. When speaking with management, they mentioned the room was to be renovated soon, so maintenance approach was minimal. It's a shame that this room reflects poorly on the hotel. Not sure of the state of other rooms.
The Anchor Bar was very good. Would only stay again if we had a renovated room with fully equipped kitchen as the location was excellent! I'd call hotel before booking to inquire about room condition and its amenities!

Leisure Partner

10/10

Exceptional

28 Aug 2023

Kuljeet

Best location and very quiet. Everything is at walking distance. Highly recommended

Leisure Partner

6/10

Pleasant

23 Aug 2023

Dirk

Even though the description states ‘Free WiFi’ the room did not have it. Only in pool area, which is not appropriate if you have to run a work conference call. Very misleading… it’s like saying ‘We have free WiFi, but you have to go to the closest Starbucks’.

6/10

Pleasant

07 Aug 2023

Peter

Excellent position for a reasonable price, however, the property itself is looking a little tired. Our room was a good size, with a nice view, but did not have a lounge room light, there were no towel hooks or towel rails in the bathroom (so nowhere to hang towels), the bathroom shower curtain rail fell down, the particle board ledges in the wardrobe were on the way out etc.

Leisure Partner

6/10

Pleasant

28 Jul 2023

Amanda

The property was well located and the staff and service was great. The room itself was clean but very dated for the cost. Simple things like light globes missing leaking tap Tv and remote that need replacing. It would be lovely if it had a facelift.

Leisure Self

10/10

Exceptional

24 Jul 2023

Scott

The property advertises that Wi-Fi is available, however it is only available at the reception and desk check-in not in the individual rooms. This was not included on the website.

Business_and_leisure Family

8/10

Excellent

21 Jul 2023

lyndsey

When we arrived at the hotel we thought it was lovely,staff surroundings ect. The views are amazing! We then got told where our room was (up a steep hill) it was at the top of the hill which we felt was right out of the way. There is also no wifi in the rooms which for us was a huge let down. You only get wifi round the main pool and reception area. They were the only down falls we had. The hotel its self is spotless.

Leisure Family

8/10

Excellent

04 Jun 2023

Laura

Good hotel, amazing view, the balcony is very nice, bathroom really good, a lot of space.
The facilities could be a bit better for the price, looks old and cheap and miss a gaz cooker or electric hotplates?
Otherwise wise all good 👍

Leisure Partner

6/10

Pleasant

21 May 2023

Lisa

It’s got incredible views, decent restaurant, bed is small but comfy, and staff are super pleasant and friendly…….that’s about it. The property is run down - inside and out, requires upkeep or an overhaul, and housekeeping is poor…….is it a “you get what you pay for?” The stay wasn’t a bargain. The room was not swept or mopped - hair and bits on the floor, tables benches not wiped, the fridge looks newish, the bathtub not clean - hair inside the tub, a huge stain on the bottom of the tub, hair and dust and base of toilet, cobwebs on the windows. I like that 1.5 rolls of toilet paper and 2 tiny tubes of shampoo are there to cover your stay, reception is only open certain hours - so if you run out of toilet paper in the middle of the night it’s a problem. The thin tiny blanket provided is not enough to warm some people at night (we stayed during winter). Only the spa is heated and only one pool is available when they claim 2. Parking is good but some access and spaces are very tight so if you have a larger vehicle it may be inaccessible in some parts. Doors and balcony doors lock but are not super secure. There are long term or permanent tenants living there, with a “you’re in my home” attitude - so you will hear loud music, or they will put cones on parking that they believe belong to them (there is no allocated parking), they will be loud in the early hours of the morning…..I guess we all want to feel the “my home” vibes where we live. If clean, I would maybe stay again.

Leisure Partner

10/10

Exceptional

11 Apr 2023

Cindy

The view is stunning! The staff go above and beyond to make your stay as amazing as possible. All tours pick up from the accommodation which is handy. Everything you need is nearby. It’s my second time staying and will stay again.

Leisure Partner

10/10

Exceptional

06 Mar 2023

Davin

Excellent location central to everything, clean, quiet, friendly staff, my favorite spot to stay

Leisure Partner

10/10

Exceptional

07 Jan 2023

Tanya

The view was amazing and the location excellent, 5 minute walk to the main street. Liked having a washing machine too.

Leisure Partner

10/10

Exceptional

18 Dec 2022

Michael

The room we were given was super big with a view to die for it had everything we needed and more with some of the nicest staff we've met since arriving in oz i would recommend whitsunday terrace to everyone

Leisure Partner

4/10

Poor

12 Dec 2022

Bob

Fantastic views and location nice pool and bar. Rooms very run down

Leisure Family

8/10

Excellent

19 Nov 2022

Verified traveler

Units are dated but very clean. The view is amazing

Partner

6/10

Pleasant

20 Oct 2022

Tony

Needs a modern kitchenette and bathroom.
Wifi should be available in the rooms.

Business_and_leisure Self

10/10

Exceptional

27 Sep 2022

Elizabeth

Excellent location! I didn’t have a car but found I could walk everywhere I wanted to get to which was SUPER handy! I think some rooms MIGHT be a little noisier if you’re near the pool (just on weekend day evenings because there’s a cute little pop up bar that opens really close to the pool) but my room wasn’t near there so I had a lovely quiet spot and SUCH a great ocean view! The room itself was totally fine, had everything I needed with a good amount of space, comfy bed and just the best balcony and view. Staff were really nice, welcoming and accommodating. If you book, it might be worth doing it directly with them, just so you know where abouts you are room-wise, but overall, a really great spot, highly recommended this place!

Leisure Self

8/10

Excellent

24 Sep 2022

Michaela

Great Property our room was basic but that’s all we needed I didn’t like the fact the door to the patio didn’t lock and that my one year old could easily get out to it

Leisure Family_with_children

4/10

Poor

07 Sep 2022

Adrian

Nice views and good location

Leisure Partner

6/10

Pleasant

01 Aug 2022

Mary

A standard room should have standard inclusions. There was no remote for the air con/heater. The hot water ran out within 2 minutes, There weren’t enough utensils for 2 people. The bathroom fan didn’t work. Only one face washer for 2 people. We had one towel each for 4 nights. The carpet in the room was sticky to stand on and needed a clean badly. The laundry facilities were appalling. The washing machine didn’t work properly. The clothes came out the same as they went in. The reception wasn’t attended past 6pm. On the upside it has awesome views.

Leisure Friends

8/10

Excellent

18 Jul 2022

Kain

Great location clean and very helpful staff. The room could be amazing just needs modernising and anew tv. But saying that we would stay again

Business_and_leisure Partner

8/10

Excellent

16 Jul 2022

Leonie

Old but clean, comfortable, spacious and great position.
On an extremely steep hill, hence the amazing view.
Staff not particularly helpful.
Price reflects quality.

Leisure Family

4/10

Poor

10 Jul 2022

Anita

Once we were in our room we were reluctant to leave because there was no transport and the property was on a VERY steep hill.

Leisure Partner

10/10

Exceptional

25 Jun 2022

Natalie Jayne

You felt as if you were in paradise all on your own. Couldn't hear anyone else. Big spacious apartment. Perfect for couples and familoes.

Leisure Partner

10/10

Exceptional

07 May 2022

Julie Ann

Central location, good value

Leisure Friends

6/10

Pleasant

02 May 2022

Donna

Amazing restaurant but dated accommodation

Restaurant food at The Anchor Bar was exceptional, credit to the chef.
Good location to Airlie Main Street.
Rooms are very dated and although maintained really showing their age.
Noise from other guests very loud to the point of seeming to be in the same room. Connecting doors may as well be left open. No privacy on balconies at all and need to keep curtains closed in case the neighbours are on their balconies. Bathrooms could do with a really good scrub floor to ceiling.

Partner

6/10

Pleasant

30 Apr 2022

Julie

Such a good view, friendly staff but unfortunately room needs an update!

I couldn’t sleep properly because for the fact that my body started to itch a lot since I lay in their bed , there were some parasites on the sofa and I was disgusted to lie down or sit there

I’m not so sure if it was bed bugs

They need to change mattresses and sofa that’s for sure

Leisure Family

10/10

Exceptional

24 Apr 2022

Michelle

WOW from the moment we walked into the foyer we new this was a unique Motel.
Staff at reception were so welcoming assisted us with our luggage , took time to orientate us to our new surroundings.We had a minor leak in our room and without hesitation the owners Michele and Danny upgraded our room to even more spectacular views.They could not have been more accommodating .Staying at Whitsunday Terraces is a must if visiting Airlie Beach.
We plan to return soon.Magnificent pools x2
Everything was perfect.The most Gracious Hosts we have had the pleasure to meet.
Keith and Michelle Foster

Leisure Partner