Name: Sh Valencia Palace
Address: Paseo De La Alameda, 32, Valencia, 46023, ES

10/10

Exceptional

18 Jul 2026

David John

One of the best hotels I have stayed at in Spain. Room was perfect and cleaned well everyday . Bar on rooftop was great. All staff were amazing.

10/10

Exceptional

15 Jul 2026

Stevie

Fantastic hotel - pool area was quite small but rooms and other amenities were great!

Partner

4/10

Poor

13 Jul 2026

Fabian

Overall rating 2/5. Be aware of Expedia/Booking pictures posted by the hotel looking way better than how in reality the hotel looks and offers.

This hotel has a very strong sewer smell, our room had a very strong like sulfur/sewage smell. Rooms are old, staff on the front desk are very nice and friendly, but we overpaid for what this hotel really offered. The gym is old too and seems to need a bit of maintenance, 6th floor where the gym is located looks that needs some renovations too. Bathroom is old, the hallways look and are old, they seem to be making some renovations in some rooms since this hotel was built in 1991. And rooms truly look like 35 years old. There isn’t a fan in the bathroom even, since back in the day they used infrared light heat, a thing from the 70s.
Also WiFi barely works on the second floor, or anywhere. All in all don’t overpay to stay in here.

Partner

4/10

Poor

13 Jul 2026

Fabian

Overall rating: 2/5. Be aware of Expedia/Booking pictures posted by the hotel looking way better than how in reality the hotel looks and offers.

This hotel has a very strong sewer smell, our room had a very strong like sulfur/sewage smell. Rooms are old, staff on the front desk are very nice and friendly, but we overpaid for what this hotel really offered. The gym is old too and seems to need a bit of maintenance, 6th floor where the gym is located looks that needs some renovations too. Bathroom is old, the hallways look and are old, they seem to be making some renovations in some rooms since this hotel was built in 1991. And rooms truly look like 35 years old. There isn’t a fan in the bathroom even, since back in the day they used infrared light heat, a thing from the 70s.
Also WiFi barely works on the second floor, or anywhere. All in all don’t overpay to stay in here.

Partner

8/10

Excellent

07 Jul 2026

roland

The good: nice rooftop bar, huge car park, good breakfast, close to arts and sciences area, close to nice walks in the Turin
It’s a good four star place, not as luxe as some of the other 5* places in Valencia. It is away from the old town, which you may see as an advantage, but it means nice restaurants will be a little distance away and you might not like the workaday modern vibe around the hotel.

Partner

10/10

Exceptional

06 Jul 2026

Celia

Loved the staff, always helpful. Desk staff great to get me taxi. Great breakfast buffet with good selections and helpful staff. Room always cleaned when wanted. Not fond of roof restaurant but bar service for late evening cocktail was great.

Self

10/10

Exceptional

05 Jul 2026

Randall

Very comfortable room, was here for a week. Nice pool facilities, good breakfast, overall nice hotel and would recommend. There was an A/C issue one night during our stay but was resolved relatively quickly.

Partner

10/10

Exceptional

28 Jun 2026

DAVID

Nice hotel, clean and freah.

Family_with_children

10/10

Exceptional

28 Jun 2026

Carl

We arrived at the hotel from Valencia airport which was 40 euros via taxi.

The check-in was quick and easy as we'd already checked in online, the staff will very helpful and accommodating.

The room was on the seventh floor which overlooked the river bed and the city. The room was clean and spacious and the bathroom was double sinks and a lovely shower.

Breakfast was varied and and filling with lots to offer for all.

We dined on the terrace and this was very relaxing, the menu was mainly fish orientated with a few options if you don't like fish, that would be my only critique, a larger variation not fish orientated.

The hotel position is opposite la Musica and access to the river bed. The walk to the old city takes about 30 minutes, the walk to the science centre and oceanographic centre about 20 minutes. All incredible.

There are lot's of restaurants around the hotel which offer a variation of cultural foods.

I will be back!

Partner

8/10

Excellent

27 Jun 2026

Yolanda

great breakfast

Self

10/10

Exceptional

26 Jun 2026

FRANCISCO

Excelente location and very comfortable hotel for my family stay. Breakfast was great and staff vey nice.

Family_with_children

10/10

Exceptional

22 Jun 2026

Edel

Great location, excellent breakfast. Pool was lovely, very clean, and towels were always provided.
Retractable roof was useful when it started to rain, so we didn't have to leave!
Some maintenance is ongoing, refreshing rooms..
Wouldn't hesitate to recommend.

Partner

8/10

Excellent

16 Jun 2026

Clare

Good facilities. For city location, pool is unusual but not big enough area for sufficient number of sun beds for size of hotel. Gym also could be bigger.

Breakfast good selection but not everything replenished during each sitting.

Late check out offered but for a fee.

Overall lovely hotel in good location overlooking Turia Park.

Family

10/10

Exceptional

12 Jun 2026

Javier

Very nice hotel, located near main attractions in Valencia. Staff was very helpful. The room was very comfortable and clean. For sure I would return to this hotel.

Family

8/10

Excellent

12 Jun 2026

Emma Louise

Good central location for exploring Valencia.
The hotel is fairly modern and rooms are more functional than comfortable. We had a problem with our TV on arrival and it took a phone call followed up by having to go to reception to get the problem resolved.
The pool is nice and the terrace bar was a pleasant and relaxing experience after a day of walking. The staff are mostly helpful and pleasant.
If I were to grumble, the rooms are smaller than depicted on their website, the bed was hard and uncomfortable (but I guess that’s about preference) the desk chair was rickety and stained badly. TV options are minimal for an international hotel. There are some nice touches, bath robes and slippers along with bathroom amenities, the shower gel and hand soap smell lovely and a decent shower.

Overall, if I was going for business for a night or two, perfect. After a long hot days of exploring, I’d prefer something a little more comfortable, but again it’s all about personal preference.

Partner

10/10

Exceptional

11 Jun 2026

Duncan

Fantastic hotel. Luxury at affordable price.

Friends

10/10

Exceptional

10 Jun 2026

Archie

Great hotel, lovely bar, pool isnt huge but enough seating if you get there at a good time. Staff polite and welcoming. Would defo come back.

Partner

10/10

Exceptional

09 Jun 2026

Javier

Rooms were very clean, and breakfast was excellent

Family

10/10

Exceptional

02 Jun 2026

Cesar

Room was spacious, clean and comfortable. Great places to eat close by and right across the street from a nice park. Room had all the amenities needed bed was comfortable and big. Rooftop bar had good drinks and tapas.

Partner

8/10

Excellent

30 May 2026

Darrell Keith

Excellent standards of cleanliness and all the staff were equally excellent. Only minor gripes were the outside, rooftop pool being closed for maintenance until our departure day (the outdoor pool was one reason I chose this hotel) and the street noise as our 3rd floor room faced the street. Breakfast buffet was also good.

Partner

8/10

Excellent

22 May 2026

jeremy

We arrived to find out the hotel pool was closed for renovations but nobody had informed us and as we are in middle of a month long exploring and relaxing holiday this was very disappointing. Also as this hotel is more focused on company visits the terrace bar was closed on 2 of our 4 nights . Rooms and staff good .

Partner

4/10

Poor

19 May 2026

Sergio

Extra charge for average “spa”. 25 Euros for exactly 55 minutes, and they will come tell you that your time is up,

Self

10/10

Exceptional

18 May 2026

Caroline

Great service and location

Family

8/10

Excellent

17 May 2026

Jessica

Hotel room was spacious and neat. 4 of us shared a room comfortably for a week. Staff was very helpful calling taxis for us and reheating food for my baby. Location is central and the bus stop right in front of the hotel was a plus.
Would definitely recommend.

Family_with_children

10/10

Exceptional

16 May 2026

Emma

Would highly recommend this property - staff extremely friendly and helpful, good selection at breakfast (including gluten and lactose free options), very clean throughout and really comfortable bed. Slept so well!

The hotel is next to a busy road but when the window is shut, the noise is barely noticeable. Air con is available in the room so no sweaty nights!

Partner

10/10

Exceptional

01 May 2026

Ramon

Servicio de lujo! 1000% recomendado! ❤️

Friends_and_family Family

10/10

Exceptional

01 May 2026

Imran

Excellent hotel great location to explore city. Hotel is very well maintained and looked after. Outdoor pool was closed for maintenance so unable to use. Was disappointed with how the spa facilities are marketed. You have to pay 25 euros per person to use the spa facilities ie sauna and steam room and it is time restricted to 1 hour use. When bookings are made for the hotel this information is not clearly communicated to the travellers. The spa facility is run by an external company. No wonder it is empty most of the time throughout the day. I was under the impression the use of sauna and steam room will be complimentary as a paying guest. Please communicate clearly for future guests. Rooms are clean and tidy and bathroom amenities excellent. Really enjoyed our stay here as a family of four booked 2 rooms. Thank you for a comfortable stay.

Family

10/10

Exceptional

23 Apr 2026

Craig

Very nice hotel and excellent location. I would have like to know prior to arrival that the pool was under repair.

Self

8/10

Excellent

22 Apr 2026

Patricia

Great location, lovely staff. Pool was closed but we were not advised of that when we booked. No outside lounge space. Room was a good size and spotless.

Friends

10/10

Exceptional

21 Apr 2026

Kaveh

Nice and comfortable hotel close to the park. Will book again if we come back to Valencia.

Family_with_children

6/10

Pleasant

15 Apr 2026

Michael

The hotel is rated 5 star. It’s not bad but honestly probably more like a 3.5-4 star rating would be more realistic.

Partner

8/10

Excellent

11 Apr 2026

Matthew Paul

Paper thin walls between the rooms made for a noisy stay but location is fantastic and staff etc made for a welcoming stay

Family_with_children

10/10

Exceptional

04 Apr 2026

Zak

clean and big rooms

Partner

10/10

Exceptional

04 Apr 2026

Bianca

Perfect hotel for exploring Valencia

8/10

Excellent

26 Mar 2026

Julio

Clean and good !! Staff amazing

8/10

Excellent

23 Mar 2026

Raaghav

Comfortable and spacious rooms, nice location. However, during our visit the pool was under maintenance and closed - this was not mentioned when booking with Expedia. Additionally, there was an issue with the room key cards which created an inconvenience for us and the staff. Would return as both issues were temporary!

Partner

10/10

Exceptional

02 Mar 2026

Manuela

Room was super clean and very spacious, beds very comfortable as well. There were a couple of little things like a bed reading light not working and the washbasin a bit slow with the flush, but all in all it was a great stay! Breakfast was great!

Friends_and_family Friends

8/10

Excellent

02 Mar 2026

Silvia

The pool wasn’t working and we were very disappointed as we were not told in advanced, however they were very accommodating and let us use the spa a couple of times with our young daughter. They also sent Cava and cake to the room on my husband’s birthday which was very sweet.

10/10

Exceptional

19 Feb 2026

Neha

Clean, spacious rooms, helpful staff, good location - old town is 15-20 mins walk from the hotel.

6/10

Pleasant

16 Feb 2026

Yunhua

Room is very large, beds are comfortable. Breakfast has good selections. Location is great…close to the park…right in the middle between modern opera house and old town. The big complaint is about WiFi…very slow. It requires too much personal information such as birthday to login. No other hotels require this.

Partner

10/10

Exceptional

15 Feb 2026

samantha

Lovely hotel, friendly staff, spacious room, close to city centre

Leisure Family

6/10

Pleasant

06 Jan 2026

Enrique

Early Check in and late check out were non starters as well as the windows on our 5th floor rooms were not sound proof and black out curtains did not fully close

Leisure

4/10

Poor

05 Jan 2026

Paul

No functioning heating in the room on the first night.
I loathe this new trend of booking into a hotel & having to pay for facilities. (Jacuzzi & sauna) My new trend is not to stay in hotel chains that do this...so goodbye Melia.
Paul.

Business_and_leisure Family

10/10

Exceptional

31 Dec 2025

Baoming

Good facility

10/10

Exceptional

25 Nov 2025

Antonio

First time at the Valencia Palace and it was a pleasant experience .

10/10

Exceptional

17 Nov 2025

Catherine

Clean room

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Leoncio

Excellent location/property

Friends_and_family Family

10/10

Exceptional

27 Oct 2025

Steven Henry

Lovely hotel . Conveniently situated . Bus stop right outside if you want to travel a bit further.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Patricia

Excellent hotel.

Leisure Self

4/10

Poor

21 Oct 2025

Mina

Using the gym costs in addition and not included. Sub par food and at best 3 star

10/10

Exceptional

16 Oct 2025

Mark

Bego (Begonia) at the front desk was wonderful. At the bar on the weekend, Jacabo, and his very pretty and kind blonde woman colleague were both exceptional!

Leisure Partner

8/10

Excellent

14 Oct 2025

Adeniyi

The rooms were well sized, clean and comfortable. The included bathrobes and slippers were way too small though. I think more information about local activities and venues in the rooms would help.

The breakfast was good, I loved the fresh OJ machine and the omelette bar.

We did suffer a leak in our room on the penultimate day but we were promptly compensated for the inconvenience.

Leisure Partner

10/10

Exceptional

11 Oct 2025

Melanie

Great hotel conveniently located near the Park and walkable to both the old town and the Arts complex area. Spacious, lovely outdoor pool, staff super friendly. Definitely recommend.

Self

10/10

Exceptional

08 Oct 2025

Cathy

Beautiful hotel perfect location and roof top bar very relat

Partner

8/10

Excellent

07 Oct 2025

Kyoung-Soo

…

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Angelo

Rooms very clean, customer service excellent, food and drinks exceptional

Leisure Partner

10/10

Exceptional

01 Oct 2025

Peter

A great hotel, clean, comfortable and very well situated for the city centre.

Leisure Partner

10/10

Exceptional

30 Sep 2025

Jacqueline

Fantastic hotel in central location.

Partner

10/10

Exceptional

30 Sep 2025

Daniel Garry

Great hotel. Cleaners were excellent and staff very helpful.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Francesco

Hotel is walking distance from the old town and close to the Museum and the opera house. S

Leisure Self

10/10

Exceptional

28 Sep 2025

Roger

great hotel

great hotel easy location to the center early to get around room was spotless quiet and comfortable

Partner

10/10

Exceptional

24 Sep 2025

LUIS

Good all around

Leisure Family

10/10

Exceptional

23 Sep 2025

Lea

Clean rooms, pool was nice. Great location. Very nice hotel

Leisure Friends

10/10

Exceptional

23 Sep 2025

Mark

Very clean rooms, staff very helpful

Family

10/10

Exceptional

19 Sep 2025

Eric

Wonderful property with excellent staff. Very welcoming and helpful for my first trip to Valencia. I will certainly be back to this hotel on my next trip to Valencia.

Business Self

6/10

Pleasant

17 Sep 2025

Jettie

Ok stay

Business_and_leisure Self

10/10

Exceptional

17 Sep 2025

Susan

Great location

Great location for exploring Valencia on foot. Great bar and restaurant 2 mins behind hotel and 7 mins walk from strip of restaurants and bars.
Breakfast in hotel was excellent, didn't eat or drink in hotel otherwise. Well had one drunk in bar- very expensive. Rooms very comfortable and well stocked. AC worked well and easily adjustable. We had a problem with the safe which was sorted quickly.

Downside- They changed our towels daily which wasn't eco friendly.

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

Irene

Amazing in every aspect. Breakfast was incredible with a million options for even the pickiest eaters.

10/10

Exceptional

16 Sep 2025

Reynaldo

Clean room

Leisure Family

10/10

Exceptional

16 Sep 2025

Kirsty

Great hotel good location roof top pool nice to relax after a day sightseeing

Leisure Partner

10/10

Exceptional

12 Sep 2025

Sheena

Excellent hotel in a perfect location!

Couldn’t find fault with this wonderful hotel. The hotel is in an ideal location, half way between the sea and the old town. Everywhere is walkable, and close to bus and Metro lines. The hotel was immaculate and the rooms are spacious with comfortable beds and large shower rooms. Breakfast was buffet style with a large choice of high quality food. Parking was close to the hotel. Highly recommended!

Partner

10/10

Exceptional

09 Sep 2025

Ateeq

An outstanding property, well-maintained, and clean, with nice decor. Buffet breakfast was awesome. Many fine restaurants conveniently walkable and some even on the property.

Leisure Self

4/10

Poor

09 Sep 2025

Francica

Pues, no pude ver mucho, por que al decirme Jose Manuel el Manager, que no podia venur a visitarme mi familia, si yo estaba en la piscina o spa, (pagando, claro esta) pues me desanimoʻ a utilizar las instalaciones, y por ende me tuve que reunir en otros puntos del centro de la ciudad, con ellos. Y he de decir que cogí ese hotel por las instalaciones, spa y piscina, pero que nunca llegué a utilizar alli.

Leisure Self

10/10

Exceptional

07 Sep 2025

Rodney Frederick

Excellent hotel

10/10

Exceptional

01 Sep 2025

Orly

Beautiful hotel. Well located. Lovely staff and delicious breakfast. I’ll be back.

Leisure

10/10

Exceptional

30 Aug 2025

Mark

Great staff nice bar and restaurant quiet area clean hotel a lot of options nearby

Leisure Self

10/10

Exceptional

29 Aug 2025

Annie

The pool is small

Leisure Friends

10/10

Exceptional

26 Aug 2025

Cassandra

Great stay for one night. Love a hotel that has a robe and slippers! Was clean and spacious and had everything I needed, except I wish I could have accessed Netflix on the TV. The check in was quick and easy and the reception staff were great! Would recommend and would stay again!

Leisure Self

10/10

Exceptional

26 Aug 2025

Gary

The breakfast buffet is really very good indeed! Room and everything else is very good and as you would expect for a hotel at this level, but the breakfast buffet exceeded expectations.

Leisure Family

8/10

Excellent

17 Aug 2025

Mary

Rooftop terrace is a really nice amenity. Area is safe and walkable. Room was very big, overall nice.

Leisure

10/10

Exceptional

17 Aug 2025

Rumit

The hotel was clean and great
Staff were amazing. Always trying to help.

Leisure Family

10/10

Exceptional

16 Aug 2025

Edwin

Nice and clean with modern design

Leisure Family

10/10

Exceptional

12 Aug 2025

Ross

An excellent hotel, about equidistant from the City of Arts & Sciences, and old town Valencia. I'd definitely stay here again. My only quibble (apart from the usual lack of real coffee in hotel rooms in Spain) is that the WiFi Internet is a bit slow by 2025 standards.

Leisure Self

8/10

Excellent

02 Aug 2025

James

Other than some noise coming from downstairs due to construction/ renovation, it was a pleasant stay. There was some construction behind the hotel as well, which didn’t help with the noise issue.

Leisure Family

8/10

Excellent

28 Jul 2025

Tanya Louise

Staff helpful,
Breakfast buffet exceptional.
Room clean. Lacking plugs in useful places. No usb charging.
Bed comfortable.
Good blackout curtains.
Needs a loo brush.
Pool experience poor. For dipping versus lengths.
Great location.

Leisure Family

10/10

Exceptional

28 Jul 2025

Marcus

Great hotel, great location, great team!

10/10

Exceptional

25 Jul 2025

Amelia

A great place to stay. The staff is amazing.

Leisure Family

10/10

Exceptional

24 Jul 2025

Aazha

Our stay at SH Palace Valencià exceeded my expectations. The facility was clean and smelled terrific. The room was spacious and was clean. We planned a trip to Valencia for my husband’s birthday. I booked our stay at SH Palace Valencia aer reviewing previous reviews and it seemed like a great fit. The staff were very pleasant and helpful and also helped us with our parking issue when we arrived. The buffet breakfast was plentiful and tasty. On the day of the husband’s birthday, we went out and enjoyed the scenery, upon our return we had a complimentary champagne and a nice note from the staff to celebrate my husband’s birthday. Our stay at SH Palace Valencia was amazing. If we travel to Valencia again, we will stay there again.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

Martha

Friendly and reliable.

Leisure Partner

4/10

Poor

18 Jul 2025

John

If this was advertised as a three star property
It would be barely acceptable. It is not a five star property by any stretch, the staff was the only thing redeemable, the room is beyond dated with shocking blue carpet and a bed with lumps. Please adjust your star system, be truthful, This is NOT a 5 star property.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Adriana

Nice hotel walking distancw to city center and the city of arts

Leisure Family

10/10

Exceptional

15 Jul 2025

Anneka

We loved this hotel! Great location in the city. Quiet at night, comfy beds, friendly staff. Loved the terrace upstairs for cocktails! Needs a few more chairs around the pool.

10/10

Exceptional

12 Jul 2025

Jan

Great week in Valencia

Excellent week in Valencia with a stay in a very comfortable well located hotel. We could easily walk to a variety of restaurants and bars. We visited the old and new parts of the city and the beach.

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Toby

Excellent service and great facilities.

Leisure Family

10/10

Exceptional

02 Jul 2025

Alison

Fantastic hotel

Really lovely hotel, which is in a great location for visiting the city centre, the Science Park and the marina/beach.
Lovely staff, clean and comfortable rooms and the added bonus of a rooftop pool, which was much needed after a hot day sightseeing

Partner

10/10

Exceptional

27 Jun 2025

Rachel

Loved it would stay here again!

Leisure Family

10/10

Exceptional

26 Jun 2025

Xenia

Splendid. Not far from the old town. And the shopping district.

Leisure Self

10/10

Exceptional

22 Jun 2025

valentin

Excelent service, clean and close to all attractions

Leisure Family

8/10

Excellent

21 Jun 2025

Richard

Nicely kept.

Leisure Friends

10/10

Exceptional

14 Jun 2025

Michael

Beautiful modern hotel with large comfortable rooms. One slight negative was that I was unable to adjust the curtains to prevent some sunlight entering the room in the morning. Great rooftop pool and nice dining facility on the roof. The breakfast buffet was the best I had during my travels through Spain and included omelets made to order.

The location is good but it is about a half hour walk to the Carmen area. There is a bus that is half hour ride to the beach that can be found just around the corner from the hotel.

The staff was cordial and quite helpful.

Leisure Self