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B&B Hi Valencia Boutique

Valencia · Spain

Plaza Alfonso el Magnánimo, 1 pl.1View location

8.0/10Excellent433 Reviews
Cleanliness8.8/108.8
Service8.0/108.0
Comfort8.2/108.2
Condition8.0/108.0
Location8.0/108.0
Neighborhood9.2/109.2
Amenities7.6/107.6
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  • Hotels with charm

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About B&B Hi Valencia Boutique

Enjoy recreational opportunities like bicycle rentals, along with complimentary Wi-Fi and tour/ticket assistance. Continental breakfast is available daily (fee applies). The hotel features express check-out, an elevator, and limited onsite parking.

Relax in one of the 11 air-conditioned guestrooms, each offering complimentary Wi-Fi, cable TV, a desk, and complimentary bottled water. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided on request. Nearby attractions include the University of Valencia (0. 2 km), Santo Domingo Convent (0.

2 km), Iglesia del Patriarca o del Corpus Christi (0. 3 km), Puerta del Mar (0. 3 km), San Juan del Hospital Church (0. 3 km), and Plaza Patriarca (0. 4 km).

Read more about this hotelShow less

Located in Valencia (Valencia City Centre), Hi Valencia Boutique is within a 10-minute walk of Valencia Cathedral and Plaza del Ayuntamiento. This hotel is 0.6 mi (0.9 km) from Central Market and 3.3 mi (5.3 km) from Malvarrosa Beach.

Make yourself at home in one of the 11 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-in and express check-out.

Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 1:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Parking height restrictions apply Guests will receive an email with special check-in instructions Guest will receive an email before arrival 72 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. On Sundays, the reception is open from 10 AM to 4 PM. Check-in at this property is from 1-2 PM and 4-8 PM Monday-Saturday and 1-4 PM on Sunday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately EUR 8 for adults and EUR 8 for children
    • Nearby parking fee: EUR 18 per night (1640 ft away)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: EUR 40.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Italian

    Romanian

    Spanish

Nearby attractions

University of Valencia 0.2 km / 0.1 mi
Puerta del Mar 0.3 km / 0.2 mi
San Juan del Hospital Church 0.3 km / 0.2 mi
Turia Gardens 0.4 km / 0.2 mi
Exhibition Bridge 0.4 km / 0.2 mi
Palace of the Marques de Dos Aguas 0.4 km / 0.3 mi
National Museum of Ceramics and Decorative Arts \"González Martí\" 0.4 km / 0.3 mi
Plaza de la Reina 0.5 km / 0.3 mi
Iglesia del Temple 0.5 km / 0.3 mi
Colón Market 0.6 km / 0.4 mi
Plaza Redonda 0.7 km / 0.4 mi
Miguelete Tower 0.7 km / 0.4 mi
Santa Catalina Church and Tower 0.7 km / 0.4 mi
Royal Gardens 0.7 km / 0.4 mi
Flower Bridge 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 11
  • bed and breakfast
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport ShuttleExtra charge
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
Show 12 more facilities & services
  • Smoke detector
  • Lift access
  • Concierge
  • Luggage room
  • Electric kettle: 1
  • Towels and bed linen
  • Non-smoking area
  • Printer
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    B&B Hi Valencia Boutique

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    B&B Hi Valencia Boutique

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Shared external bathroomDOUBLE • Shared external bathroomDBL.S8

    Photos are not available for this room type.

    B&B Hi Valencia Boutique

    DOUBLE Shared external bathroom

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Shared external bathroom

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.S8

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Private external bathroomDOUBLE • Private external bathroomDBL.S9

    Photos are not available for this room type.

    B&B Hi Valencia Boutique

    DOUBLE Private external bathroom

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Private external bathroom

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.S9

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    B&B Hi Valencia Boutique

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    B&B Hi Valencia Boutique

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    B&B Hi Valencia Boutique

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about B&B Hi Valencia Boutique

8.0
Excellent
433 Reviews
Cleanliness
8.8 /10
Service
8.0 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
8.0 /10
Neighborhood
9.2 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
04 Jul 2026
Maureen
The location of the property is excellent the room very spacious Difficult to find I wondered around the square until a local lady helped me as she had seen me looking lost
. Check in is straight forwarded however it is not representative of a boutique hotel there is no reception no services which you would expect in a boutique hotel
The room is minimalistic needs few more touches to make it feel like you were in a hotel
10/10
Exceptional
24 Jun 2026
Lisa
Excellent location !
10/10
Exceptional
17 Jun 2026
Tina
Hotel right in the centre close to everything. Check in all done automatically very quick no problems at all
Partner
10/10
Exceptional
15 Jun 2026
Sue
Great location and great room. Lovely bed.
Partner
10/10
Exceptional
08 Jun 2026
Carole
Staff was very helpful with our check-in.
The location was great. Close to tourist attractions and restaurants.
Partner
10/10
Exceptional
07 Jun 2026
Olga
Una estancia cómoda muy bien ubicada. El único detalle es q el baño aunque es privado, está fuera de la habitación, pero no fue problema
Self
10/10
Exceptional
04 Jun 2026
Mark
The room was clean and spacious and close to the centre of the city.
Partner
10/10
Exceptional
19 May 2026
Brenda
Cute room, looked just like the photos. Only downside was not having warm water to shower late at night after a day of being out. But hot water was back on next day. Would for sure stay here again!
8/10
Excellent
17 May 2026
Justine Eleri
La chambre était grande, propre et lumineuse.
L’hôtel compte seulement une dizaine de chambres, donc l’ambiance est assez cosy.

À noter qu’il n’y a pas de personnel à la réception, donc il faut s’assurer d’effectuer le self check-in avant d’arriver sur les lieux.

L’hôtel est bien situé, mais la rue est un peu bruyante la nuit.
L’insonorisation entre les chambres et le couloir laisse à désirer.

Certaines chambres ont une salle de bains extérieure à la chambre, ce qui peut occasionner beaucoup de va-et-vient à toute heure.

Parfait hôtel pour un séjour de 2 à 3 nuits..
Partner
8/10
Excellent
26 Apr 2026
Ruby
It’s located in an area where it’s easy to get around by foot. Many shops around the area.
Friends
10/10
Exceptional
22 Apr 2026
monika
Lovely place to stay. Very clean and comfortable. There is no staff there, but they are available by phone. We had no trouble getting in and checking in on the automated machine. The location is great.
Partner
10/10
Exceptional
18 Apr 2026
Alexander
Excellent location, 5-7mins from the square where the cathedral is. Everything is easily within walking distance. Room was VERY spacious, clean and comfortable.

We arrived early and left our suitcase with the team and they put it in our room for us when it was prepared.

Access instructions and communication was good and we had no issues getting into the building and checking-in.

There are some shops on the main road to the cathedral. If you cross over the road across the small square, you get to a department store and can then walk up the newer part of the town.

The river walk is also a short distance and make sure you go see the old beautiful giant trees in the square across the main road.

Would love to go back and would be more than happy to stay here again.

Recommend you book a room with en-suite bathroom. Those without - from what we could see some rooms had their own dedicated bathroom, accessed by key card but needed to cross the hallway (literally opposite those rooms - 2 steps!).
Friends_and_family Friends
4/10
Poor
05 Apr 2026
Pedro
Hotel is in desperate need of a deep cleaning and repair. Specially the bathroom. There is grime, limescale, dirt and mould in the bathroom. There is a crack above the shower with a hose where water drips form some other room/appartment. On the room, the duvet has yellow stains and its not in a duvet cover as it is the standart hygenic protocol but just between two loose sheets.
Curtains barely cover any sunlight and pillows are very unconfortable as they are made of a sponge-like material.
Self
10/10
Exceptional
30 Mar 2026
Emma
Check in was quick and easy thanks to the kind staff. The room was nicely decorated and homey. Above all, everything was clean, comfortable, and convenient. Will definitely stay at this location again!
Self
10/10
Exceptional
20 Mar 2026
Ed
I love the location and ease with which we were able to check in and get settled. The housekeeping lady was fantastic and a true asset to your business
8/10
Excellent
19 Mar 2026
Marta
The building itself is beautiful and the location is great, especially during Las Fallas. However, we were disappointed with the stay and will not be coming back.

Our room really needed a proper clean. The bed and towels were clean, but the floors and walls, especially in the bathroom, had visible built-up dirt.

We stayed in a standard double room with bathroom, and the windows did not lead outside. There was no main light either, so the room was very dark all day. While this helped with noise during Las Fallas, the room felt quite depressing, and it was impossible to do makeup properly as the bathroom lighting was also poor.

The room was also very noisy from neighbours and other guests. This may be due to the type of building, but it was hard to sleep whenever people in nearby rooms were moving around.

There were no basic amenities, no fridge, no kettle, no safe, and no proper wardrobe, just a very basic clothes rack. Overall, the room felt mis-sold and far more stripped-back than expected.

We did not see any staff during our stay. Communication over WhatsApp was pleasant.

The positives were the good location and the strong water pressure in the shower.

In short: a great building and location, but the room itself was not up to standard.
Partner
10/10
Exceptional
12 Mar 2026
Lauren
Great location, very comfortable room in an historic building. Easy to check in, but new for us with contact-free system. Recommend!
10/10
Exceptional
26 Feb 2026
Rebekah
We stayed in the ‘superior double room’ and couldn’t fault our stay! The room was really spacious and had everything we needed - huge king bed, storage including a desk and open wardrobe, tv and fridge, en suite bathroom. It was spotlessly clean and comfortable. The self check-in process was quite straightforwards - I would recommend having all the information to hand ready for check in as we were scrolling trying to remember the steps, but that was our fault! The building is in a fantastic location and we couldn’t believe that we were so close to lots of great shops, bars, cafes and bakeries and barely five minutes walk from the cathedral square. It is a noisy road because of the location, but this didn’t bother us as we took ear plugs. A great stay in central Valencia for a really reasonable price - thanks!
Partner
4/10
Poor
01 Feb 2026
EDGAR JARED
Lack of staff support, not enough pillows, I tried to call to request an iron but no answer.
Leisure Partner
4/10
Poor
21 Jan 2026
Oleg
Very thin walls, you can hear literally everything, from the way cars pass by to the way neighbors walk, you can not normally sleep and rest, the hotel gives earplugs.
The hotel describes that there is a parking lot, but they don't warn that it has nothing to do with them and doesn't need to be paid for separately.
10/10
Exceptional
20 Jan 2026
ESTHER
It was a beautiful building very closed walking distance to main downtown Valencia attractions. Charming Bar/Coffee places near by. Very closed to shopping mall Corte Ingles. Highly recommended
Leisure Self
2/10
Poor
19 Jan 2026
Timur
Horrible hotel, wouldn’t recommend to consider it. First, they claim they have parking available, then you find out they cooperate with a private parking for €18. Then the check-in you do yourself, it’s long, complicated and stupid. They waste no money for staff, but you still pay the full price. The service desk is only from 9 am to 3 pm. I paid €60 for one night and it was nothing like the picture, the room was small, the terrace was non existent and went to internal like garbage disposal. When I texted to upgrade the room, they responded in a quite rude manner that there is no availability and it’s my fault I didn’t read the description correctly. 0/10, if I could put 0 stars I would.

Edited: ABSOLUTELY horrible breakfast. They charge you 8 eur and then you’ll have to go 10 minutes away to a different restaurant to have this MISERABLE breakfast which you can buy for 2 eur regularly. DONT GET SCAMMED
Friends_and_family Family
6/10
Pleasant
10 Dec 2025
Rebecca
Room.is great

Check in not easy as had not received WhatsApp message and machine was only showing check in instructions in Spanish _ WhatsApp message asking for help was answered immediately though

Great lovation
Self
10/10
Exceptional
08 Dec 2025
Guillermo
The staff members were very kind. The room was clean and in good conditions. Walking distance to important places in Valencia
Leisure Partner
10/10
Exceptional
05 Dec 2025
George
Fascinating localtion.
Beautiful, spacious room.
8/10
Excellent
04 Dec 2025
BRADLEY BAKER
The room was extraordinarily spacious, airy, clean, and comfortable while also flattering me with its fresh elegance. I loved the bed; if time had permitted, I would have spent all day in it. The bathroom too was spacious and well lit, while the independently controlled electric radiator guaranteed constant warmth and fast-drying towels. The only major problem was the television: its remote control did not work. All the staff were extremely kind and gracious, especially Maria Carmen. She let me keep my pile of luggage under lock and key in the office between my morning check-out and my departure at 3:00 p.m. Muchas gracias!
Business_and_leisure Self
10/10
Exceptional
18 Nov 2025
Nicolas
A very nice stay at the Hotel
Self
10/10
Exceptional
29 Oct 2025
Elizabeth
Great location, comfy bed, friendly staff and very helpful to all requests (I needed and iron and kettle). Close distance to attractions. Room exactly as picture. I was worried about the toilet outside of room, but no issues at all as it was literally opposite.
Friends_and_family Family
10/10
Exceptional
26 Oct 2025
Aadila
No breakfast
10/10
Exceptional
26 Oct 2025
Adam

Fabulous locations for a weekend away

Fabulous location, staff went above and beyond to make sure we could use the facilities after running the half marathon, very accommodating.
Partner
8/10
Excellent
20 Oct 2025
Olga
No desayune en el hotel
Leisure Partner
6/10
Pleasant
13 Oct 2025
Diego
Tiene aciertos, pero prefiero el baño dentro de la habitación, tener que salir al baño constante mente entre puertas, luego del baño casi desnudo o esperar a no encontrarse a alguien en la mitad del pasillo es muy incómodo.
10/10
Exceptional
11 Oct 2025
Martina
The room was exactly how pictured- it was in a great location and was a nice classic Spanish building on a nice park. The self check in was easy and communication was easy with the hotel. Definitely a great and affordable option :)
Business Self
10/10
Exceptional
05 Oct 2025
Paul

Great location

Great location, the pod coffee and fridge were great. Ringing the hotel was fine to gain access to the hotel. Need to ensure you pick the correct language on the check-in machine as there are no people there.
Partner
8/10
Excellent
30 Sep 2025
Martina
We found this place clean and a beautiful building. Check in might have been a little complicated but the first door was already open and a caretaker was inside. On entry to the hotel on the 2nd floor, a lovely staff member helped us with the check in machine. If we arrived at night or if no human was around, then it would certainly have been more complicated.
The place overall was very nice.
Partner
10/10
Exceptional
27 Sep 2025
brenda
Beautiful room ,super comfy bed, friendly staff. Very accommodating for leaving bags and getting us upon arrival.
Leisure
6/10
Pleasant
27 Sep 2025
Vlad
Great B&B for a quick stop in the city. Close distance to the historic district, good dining option available around. Clean and well maintained, check in process was also easy, although there are no clerks and one needs to use a check-in machine to get keys.
Leisure Partner
10/10
Exceptional
25 Sep 2025
ROBERTO
Awesome
Leisure Family
4/10
Poor
24 Sep 2025
DIANE
I would not recommend staying at this property. VERY NOISY. Heard door buzzer and slamming of main front door all night. Residents above us sounded like they were rearranging their furniture at all hours. Alot of street noise. Got little to no sleep. No staff so communication to check in was very confusing.
4/10
Poor
30 Aug 2025
Michelle
Wouldn’t recommend, mildew on the bathroom ceiling. Lack of hot water. Be prepared only double beds no twins! There is only a virtual reception no one to help apart from a virtual cleaner. Not all light sockets work! Sink in bathroom blocked. Poor in decoration needs refresh!
Leisure
8/10
Excellent
31 Jul 2025
Flavia
Great
Leisure Family
4/10
Poor
17 Jun 2025
Oksana
Everything is in bad quality. Bathroom is outside the room. Equipment is old. Smell of the cleaning chemicals in the room. Breakfast is available in the cafeteria outside the hotel. Check-in with machine is unconvient and long. Feels like hostel, not hotel
Leisure Family
10/10
Exceptional
14 Jun 2025
Moira
Convenient location, friendly staff, clean and big room.
Leisure Partner
10/10
Exceptional
30 May 2025
Douglas
Check-in was difficult ( self serve ). Room was great. Quiet, walkable to sights and restaurants. Busses and metro are close and reliable.
Leisure Family
4/10
Poor
22 May 2025
Luis
The air conditioner didn’t work, I tried to contact the administration and never answered. It was also very noisy.
Leisure Friends
10/10
Exceptional
15 May 2025
Lisa
This hotel was safe, clean and unique. I thought there was parking on the premises but there wasn’t. We had to park in the public parking garage across the street. Check in took long because we got there after 15:00 and had to use a machine to self check in. All in all a great and clean hotel.
Leisure Partner
10/10
Exceptional
06 May 2025
Rodolfo
Very good hotel!
Leisure Partner
10/10
Exceptional
19 Apr 2025
Linette
Buen hotel! Deben de leer bien sobre el baño que algunas habitaciones no la tienen dentro. Pero ya lo habia leido y no fue incomodo. El hotel esta en el centro y me gusto
Leisure Partner
10/10
Exceptional
17 Apr 2025
Jillian
Such an easy check in process and beautiful place to stay. Area is amazing, central, and walkable as well.
Self
10/10
Exceptional
14 Apr 2025
Josh
We only got to stay for one day, but the property was PERFECT for exploring Valencia. Right Doyle , maybe a ten minute walk to the cathedral and market. The virtual check in would be tricky without directions, so make sure you communicate with the hotel to get directions for this. Simone was incredibly helpful and everything was easy.
Leisure Partner
2/10
Poor
04 Nov 2024
Verified traveler
Booking with this hotel was a terrible experience.
My booking was on the 1st of November (2 days after the floods in Valencia that left over 200 deaths around the city). At that point Valencia was unreachable (all public transport was cancelled and the government had issued a ban to drive on roads of affected areas - basically most roads around and in to Valencia to allow space for emergency vehicles). I tried contacting the hotel to ask for a cancellation and reimbursement due to the extraordinary situation. I also contacted Hotels.com, who also attempted to contact the hotel. After numerous messages, I only got an answer 5 days later (4th of November), informing me that I should go through hotels.com. I did that, and they still refused to issue a refund.
Completely unacceptable, unethical and unprofessional behaviour.
Partner
6/10
Pleasant
02 Nov 2024
Kyle
The check in machine wasn’t working properly and kept making noises all night long. Otherwise decent property what you expect for the price.
Leisure Self
8/10
Excellent
30 Sep 2024
Donna
Excellent position for visiting all major attractions. We never saw Reception manned the whole time of our four night stay. Cleaning was only every other day and you needed to request it and coffee was not re stocked. On the day of our departure we asked if we could leave our luggage and this request was denied
Partner
8/10
Excellent
12 Sep 2024
Gabriela

Breakfast too far away from Ciutat Vella

Great location. Easy access to shopping and sightseeing. Only downfall was the breakfast that we purchased. The cafe was the opposite of the old town about 0.5 km in Mercado Colon, not to be confused with the central market. We opted not to walk there but had breakfast in one of the many cafes nearby.
Friends_and_family Family
4/10
Poor
01 Sep 2024
Verified traveler
Found someone else’s hairs in our shower, there was no remote for the TV anywhere in the room, the walls of the room were so thin that we could hear the main door to the property close, we could hear when others turned on their showers, we could hear our neighbour’s baby crying and other neighbour’s phone alarm. It was very difficult to sleep here because of this and the earplugs provided did not help. The soap had not been refilled for our stay, we ran out after our 2nd or 3rd day there and didn’t receive any more after texting the WhatsApp number provided. Both me and my partner also woke up with lots of bites all over our bodies after sleeping in the bed - we’re unsure if these are from mites, bed bugs or fleas but the bites only covered the parts of our skin that were in direct contact with the bed and sheets. They definitely weren’t mosquito bites. Despite the overwhelming negatives, some big positives were the bedroom being nice and large, the view of the city, and its central location.
Friends_and_family Friends
10/10
Exceptional
12 Aug 2024
Zdenek
Great location in the center of the city, nice clean accommodation, friendly staff
Leisure Partner
10/10
Exceptional
11 Aug 2024
Yomaira
I stayed for one night while traveling solo and I felt safe. The staff was friendly and the room and bathroom were clean. Very centric and walkable to the main attractions.
Leisure Self
6/10
Pleasant
20 Apr 2024
Alicia
This property only does contactless check in as many other properties do and you must call them. Which is fine they do not answer their phone or messages via Whatsapp or Expedia. The multiple booking reference number they provided did not work on their self check in machine and so I was stuck in the common area. Thank god there a lovely lady showed up, she might've been another guest or a cleaner. With my limited Spanish, we were able to communicate and she was able to get me checked in.
I stayed here for 2 nights and they never responded to any of my messages to apologise or check that everything was ok. I wouldn't stay here again unless absolutely necessary.
Leisure Self
8/10
Excellent
16 Apr 2024
John

Ouch

Bad wi-fi and tv was broken
Self
4/10
Poor
18 Mar 2024
david

Boutique hotel dissatisfied.

This so called boutique hotel was a disappointment. The licatiin was perfect but the room.. hm very noisy above .below and sides. And also i see why they leave you earplugs. For the price paid absolutely a huge disappointment. Never recomend this to any one .
Partner
8/10
Excellent
03 Mar 2024
Lisa
Lots of character but super small bathroom with super small shower. Very noisy area at night and could smell cigarette smoke from people smoking in street nearby through the shutters.
Leisure Partner
10/10
Exceptional
18 Aug 2023
Ines Emma Lou Isabelle
We had a great stay at Hi hotel Boutique, the staff is very kind and helpful, the property is very well located within 5 minutes walking from the most important city sighseeings, the rooms are - fairly - quiet but have all the necessary amenities and space, bed and pillows are really comfortable! Only small negative point is that since the building is a little bit old there´s a smell in the rooms in summer time because of the heat, however, the staff is very helpful and they did everything to make it better for us :) I highly recommend this place if you´re staying in Valencia!
Leisure Friends
4/10
Poor
07 Aug 2023
Mariano
Location is really good. Staff was extremely nice and helpful. However, the building is old and even though it has been refurbished is not insulated for the noise. When you are in your room, you can hear doors slamming, alarms going off on the room besides, the room beside coughing, people doing the check out… is not the most quiet place to rest.
2/10
Poor
28 Jun 2023
Gaietrie
Construction in the property, noisy and smelly. Very noisy all night with doors slamming and elevator movements.
Leisure Partner
10/10
Exceptional
21 Jun 2023
Leander
We enjoyed the small boutique for the location of all the things that we wanted to do in Valencia. It’s a beautiful city and the people were great.
Leisure Partner
10/10
Exceptional
11 Jun 2023
Alejandro
Location is great!
Leisure Partner
10/10
Exceptional
28 Feb 2023
Lisa
Cute trendy room located in old building! Location was nice and central. Walking to restaurants, grocery ect. Easy access to buses/transit. Parking in parking garage was located about half a block away. The streets were under construction with fencing up so the place was hard to notice at first and ended up driving in a few circles as the car GPS wasn’t quite right. Great breakfast place at end of street.

When we booked on a 3rd party site (a few months in advance) we were given a door code. When we arrived it wasn’t working. A code was emailed the morning before from the Boutique. Just make sure to check your emails while you have wifi available ! Other than that no issues once we got the keys/fobs to access the place.
Leisure Family
2/10
Poor
03 Dec 2022
Maria

Pesadilla, vergonzo lugar sin atención al pasajero

Nuestra experiencia fue una pesadilla desde el comienzo. Para empezar nos proveyeron 2 direcciones diferentes del hotel vía email lo cual creo confusión innecesaria. La dirección correcta a pesar de estar en el número 1 de la calle se encontraba a mitad de una cuadra, Google maps no la encontraba y tampoco nosotros dadá la pésima iluminación y señalización del edificio. El hall central del edificio da miedo, limpio pero en muy malas condiciones de mantenimiento.
El proceso de self check in , no hay nadie del hotel en el lugar para asistir, con una maquina desastroso: no solo el scanner no capturaba correctamente el pasaporte y hubo que ingresarlos manualmente sino que la máquina se trabó y no pudo dispensar la tarjeta de ingreso al cuarto luego hacernos repetir el proceso varias veces. Hubo que llamar a un teléfono para que destrabaran la máquina y finalmente diera la tarjeta. El lobby de entrada huele a viejo y a pis.
La habitación era claustrofóbicamente pequeña e incómoda. Solo un set de toallas por persona pero ahora “la fresa del pastel”: bañarse con agua fría!!! Si señores, el agua caliente dura 2 minutos y luego sale fría. Quizás en verano alguien disfrutará de esa experiencia pero no es lógico que en el 2022 un hotel no tenga agua caliente continua. Al partir lo comuniqué a una persona del hotel y dijo que el edificio es viejo y la capacidad del calentador de agua es limitada. Escribí al hotel y no recibí ninguna disculpa.
Huyan mientras puedan!
Partner
8/10
Excellent
29 Nov 2022
Jacqui

Good location,ots of amenities nearby

The apartment is in an excellent location. Not far from old town and close to transport links. And has lots of shops bars and restaurants nearby.
We had no problem accessing the building. There is no reception so need a code then its self check in.
The apartments are spacious and bed was comfy. Coffee machine and fridge and shower was good. So all we needed as mostly out exploring the city.
Partner
8/10
Excellent
23 Oct 2022
Claire

Comfortable bed and huge room.

Lovely huge room and the most comfortable bed! There was a bit of noise here and there but overall excellent value for money and a lovely room.
Friends_and_family Friends
6/10
Pleasant
14 Oct 2022
ALBERTO
The rooms were in good condition, the interior was clean and the bathroom well maintained. However, the hotel is in a building with an sketchy entrance that many times had no lights on, and it felt unsafe going in and out. Not having someone from the hotel on-site probably contributed to this feeling, even though self check-in worked well.
Leisure Self
10/10
Exceptional
24 Sep 2022
Tarek

Great Hotel

Wonderful place. Exactly what we needed in this city. Excellent location, very central ...
Spacious rooms, clean, comfortable. Building has elevators.
Check-in is automated - ps: have a credit card on hand for payment as it's through the machine only. Cleaning service was great, and she was helpful last day in keeping our luggage for extra couple of hours after. Checkout.
We would stay here again if we come back to Valencia.
Partner
6/10
Pleasant
22 Sep 2022
Lisa
It was very close to a lot of main attractions, which was the main draw. The hotel is otherwise quite disappointing. There was no natural light at all in the room (the window was about 2 feet away from another building) so it felt very claustrophobic. The walls were very thin and the other guests were not very considerate so we would wake up every time someone shut a door. The location was great and despite having no staff at all, check in was quite simple. However, it would have been nice to have someone around to ask questions about the city.
Leisure Partner
10/10
Exceptional
14 Aug 2022
Habib

Amazing hotel

The room was spacious and amazing. Loves the shower also it was big, had a fan and aircon which was a plus. Self check in was also easy. Location is very central also. I’m coming to stay again next week so excited to stay again.
Self
4/10
Poor
14 Aug 2022
Hailey
We were here for four nights in the superior room and overall disappointed. The AC was barely functioning on the lowest temperature and Valencia was hitting 100degrees F. I emailed them if they could provide us with a fan or different room and they didn't even respond. The room was so hot we had to rearrange the furniture every night to push the bed across the room next to the bathroom just to be under the AC vents. They only come clean the rooms “upon request” but there is no reception and no instructions on how to request. I called and she told me to flip the do not disturb sign over and there was a “clean my room” hidden on the back. I also called three times before and no answer or call back. On the third day when the cleaner finally came she only made the bed and only left one set of towels and didnt replenish our coffee or cups.

The room is cute and the bathrooms are nice. The location is good as well, I used to live in Valencia and it was situated near all my favorite spots.

This place is probably nicer in the winter. The location is good but they really need to have someone on site since things are not very smooth running. Expensive for what it was.
Leisure Family
2/10
Poor
24 Jul 2022
Alex
Terrible check-in experience. No staff available at the property and no response when you call the emergency line.
Leisure Family
10/10
Exceptional
10 Jun 2022
Phillip

Excellent stay

Excellent room in an amazing period property.
Ideal location, very quiet.
Automatic Check-in quite lengthy and would not accept TIE ID but overcame this by entering details manually. Other member of the party used Passport which was accepted automatically.
Partner
8/10
Excellent
16 Apr 2022
Whitney
Clean cute rooms and very convenient location. Check in was all automated and it's a pretty seamless process but no staff means no help if you're missing towels or need anything.

Biggest downside - Hot water is non existent. Out of 4 showers (at different times - some evening, some morning) there was a combined total of 2 minutes of warmish water, the rest was freezing.

Overall a good stay but they need to either fix or upgrade their water heater.
Leisure Friends
8/10
Excellent
13 Apr 2022
Idoya

Good central hotel for a night in Valencia

We stayed only for one night, on a Sunday night.
On the plus side, the location is great, 3 minutes walk from the Colon tube stop that takes you to the airport in 25 minutes. The bed was huge and super comfy and the room massive. There was somebody helping with the check-in machine, a good thing as it’s not the most user friendly. Powerful shower and clean.
On the negative side, it can get noisy at night since some rooms have the toilet outside their room on the corridor and the pillow was far too firm for me (it was ok for my partner though).
Overall good value for money.
Partner
10/10
Exceptional
26 Mar 2022
Christopher

Good location and spacious rooms. Worth a visit...

Hotel in good location with parking very close by at €19.98/day. Room was very spacious and had all amenities. Was in the centre but still a good walk to most places. Would recommend this hotel for its location. Because of the weather we were not able to appreciate the location fully.
Friends_and_family Friends
10/10
Exceptional
05 Mar 2022
Angela

Valencia one night

Clean , comfortable room , good location would definitely use again
Friends_and_family Family
4/10
Poor
24 Feb 2022
Achille
room in need of refurbishment.
extremely disturbing the continue noise of people walking during the whole of the night
Leisure Family
8/10
Excellent
03 Sep 2021
Tri Rahmat

Nice room

All good. Very clean and comfort. Self check-in was easy.
Self
8/10
Excellent
21 Aug 2021
Verified traveler
Hotel is in a great location, has a beautiful entrance and really friendly staff. However, the room was a little care-worn (floor coming up in places), but the bed was really comfortable.
Leisure Partner
10/10
Exceptional
31 Mar 2021
Joel
Great location. Walls a bit thin. Nice room decor and comfortable bed.
Self
2/10
Poor
22 Sep 2020
Verified traveler
Property acted in a very inappropriate way. Would not recommend.
Leisure Partner
8/10
Excellent
26 Aug 2020
Verified traveler

En general, muy bien

En general muy bien. Buena habitación, silenciosa, cómoda. El único problema fue que en el baño encontramos una cucaracha y la ducha tenía algunas manchas. El acceso es fácil, pero los códigos de acceso los mandan el mismo día por lo que sí o sí hay que tener internet móvil. Está muy bien ubicado.
Partner
10/10
Exceptional
20 Aug 2020
Lorenz

Great accommodation

Lovely spacious room and friendly service, vicinity to the old town is very convenient, will try and stay again
Partner
10/10
Exceptional
18 Mar 2020
Simon
Nice room, modern and clean.
Good location
Self
10/10
Exceptional
07 Mar 2020
Holly

lovely stay

This b&b is really easy to get to from the airport by metro. In a really good location, can get to everything by walking. Easy to check in even when the reception is out of hours. Staff really friendly (didn’t get her name unfortunately) but she recommended restaurants and nothing was too much trouble. Rooms clean and to a high standard, cleaned every day. Overall we really enjoyed our stay and would recommend to others.
Partner
8/10
Excellent
03 Feb 2020
Stephen
Its a good place in a great location ans I liked it. The only disadvantage was that my bathroom was outside the room but that was ok for one night.
Self
10/10
Exceptional
22 Dec 2019
Samaara
Great place to stay! Perfect location. Super friendly staff.
Friends_and_family Friends
2/10
Poor
30 Oct 2019
Luca

Away, bed full of hair

Awful experience
Bed full of hair, over the pillow, the sheets and blanket. Same story in the bathroom, hair everywhere.
To conclude a terrible experience, no hotwater in the morning i left so i could not take a lroper shower.
At the front desk they answered saying that they thought the problem was fixed ( yes, the previous guest had experienced the same issue apparently) but incredibly nobody bothered to fix it or check.
Business Self
10/10
Exceptional
22 Oct 2019
Verified traveler

Great location

Super convenient location, front desk person was very helpful. Good service. It is a b&b so there isn’t a 24h front desk person. The building itself was nice but of an older style and the reception desk is annoyingly on the 2nd floor and my room seemed a little basic and dated but overall excellent stay due to clean and comfortable room and great location
Self
8/10
Excellent
16 Oct 2019
Cathy

Nice find

Wonderful location in the heart of central Valencia. Our bathroom was outside our room across the hall, requiring a separate key. We didn't expect that. There were rooms with the bathroom en suite. We would have chosen one of those if we had known. Also the front desk is not staffed all the time. If you get locked out you need to be able to call the after hours number. Reasonably priced.
Partner
8/10
Excellent
08 Oct 2019
Verified traveler
The hotel is all about the location. Its absolutely in the centre of the hustle and bustle. The staff are very helpful as well and I could plan my arrival at the property with no surprises.
Leisure Partner
8/10
Excellent
26 Sep 2019
Glen

Decor delightful and position central

The room was enormous and beautifully decorated with a lovely picture window overlooking the street and park. King size Bed was super comfy. A little noisy from the traffic below but not enough to be of huge concern. The restaurant on the street adjacent (looking straight out that lovely window) was absolutely perfect - owned & operated by 2 brothers who were passionate about food and service. Great position and 5 min walk from Colon metro station. Would recommend this apartment.
Partner
10/10
Exceptional
06 Sep 2019
Catherine
Great hotel in a good central location. Very spacious room. Friendly and very helpful staff. Great wifi. Very happy travellers
Partner
6/10
Pleasant
20 Jun 2019
Verified traveler
There were 5 of us total. We liked the architecture & entryway. 3 of us had a nice & quiet room. 2 of us suffered horribly all night because the smoke alarm kept beeping (but did not call the emergency number provided since it was not a real \"emergency\"). Probably a dying battery.

Location was good. (Near taxis, near plaza with restaurants & Corte Ingles.) A bit difficult to find it because the signage was subtle on the outside of the building.

Big Problem: it SAYS it's a B&B but breakfast was NOT included. Off course, if I had read the description better when I made the reservation I would have known that. BUT, I assumed, with a name including \"B & B\" that it was a Bed and Breakfast and NOT a Bed without Breakfast.

Personally I did not enjoy the bathroom across the hall - even though it was private, I am lazy and did not get fully dressed just to use the shower. Consequently I dashed across the hallway wrapped in a somewhat revealing towel, a sight which could have caused severe PTSD in any passerby who happened to see me.

2 of us (the same two with the beeping fire alarm) had an interior window which had no curtain over it and the light came through into the room all night. The other three of us had an awesome automatic blind system which we could play with moving it up and down to shut out the light and traffic outside.
Leisure Friends
10/10
Exceptional
20 May 2019
Robert
Front desk operator was very nice. Area was good as well.

Location & surroundings

B&B Hi Valencia Boutique
Plaza Alfonso el Magnánimo, 1 pl.1, Valencia, Spain

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B&B Hi Valencia Boutique

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