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Ottoh Charm Stay

Valencia · Spain

Calle Santisimo 5View location

9.4/10Excellent67 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ottoh Charm Stay

A stay at OttoH Charm Stay places you in the heart of Valencia, within a 10-minute walk of Valencia Cathedral and Plaza del Ayuntamiento. This pension is 0.5 mi (0.9 km) from Central Market and 1.7 mi (2.7 km) from City of Arts and Sciences.

Make yourself at home in one of the 8 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Featured amenities include express check-in, express check-out, and an elevator.

Popular amenities

Free WiFi
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:30 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open daily from 10:00 AM - 2:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

San Juan del Hospital Church 0.2 km / 0.1 mi
University of Valencia 0.3 km / 0.2 mi
Iglesia del Temple 0.3 km / 0.2 mi
Plaza de la Reina 0.4 km / 0.3 mi
Turia Gardens 0.5 km / 0.3 mi
Palace of the Marques de Dos Aguas 0.5 km / 0.3 mi
Puerta del Mar 0.5 km / 0.3 mi
La Almoina 0.5 km / 0.3 mi
Museo Catedralicio Diocesano 0.5 km / 0.3 mi
Miguelete Tower 0.5 km / 0.3 mi
Valencia Cathedral 0.6 km / 0.3 mi
Plaza Redonda 0.6 km / 0.4 mi
Santa Catalina Church and Tower 0.6 km / 0.4 mi
Plaza de la Virgen 0.6 km / 0.4 mi
Exhibition Bridge 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Ottoh Charm Stay

9.4
Excellent
67 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
9.2 /10
46 reviews shown
10/10
Exceptional
23 May 2026
Manon
Très grande chambre. Lit confortable. Très bien situé. Difficile par contre pour le stationnement.
Partner
8/10
Excellent
08 Oct 2025
Naomi
OttoH Charm offered a lovely, reasonably large room with a very comfortable bed, plenty of pillows and blankets, a large clean bathroom with very modern fixtures. The A/C worked great. There was a walkout onto a patio that was shared with the next room. Two chairs on the patio but no table so it wasn't very useful and the chairs seem to be indoor chairs, not comfortable patio type chairs. The room also had a refrigerator. The only downsides were that the room was poorly lit as there was no overhead lighting, but with the curtains open, it got lighter. Our coffee machine did not seem to work well but we were on the ground floor where there was a coffee machine in the little lobby. There was only espresso, no coffee creamer. There was a great water machine in the lobby for cold or hot filtered water. The location was very good, close to areas with restaurants, and other activities. We enjoyed our stay there. The only other slight downside is that there is no personal contact with the staff. There is no one on site. That's probably fine, but it would be nice to see someone when you arrive. We saw no staff at all during our two night stay, but they did go into the room to make the bed and clean so we know that cleaning staff were there.
Leisure Partner
10/10
Exceptional
17 Jul 2025
Rebeca
Nice, clean place very close to the city center
Leisure Family
10/10
Exceptional
23 Jun 2025
C

Excellent!

Excellent stay - very responsive team on calls/whatsapp, with all details on checking in and door codes (no keys) provided.

Interaction with staff was very positive, provided an iron as asked promptly.

Excellent location, quiet area, but easy walking distance from the old centre (5-10min as well as to the university (15 min).

Would definitely stay again
Business
8/10
Excellent
20 Jun 2025
Mark
Great location and room.
Leisure
10/10
Exceptional
21 May 2025
Bea
Quiet, clean, rustic, small hotel with an authentic Spanish feel to it. Very comfortable and pleasant.
Leisure Partner
10/10
Exceptional
28 Apr 2025
Edward
Simple, clean, high ceilings, quiet spot yet close to everything. Highly recommend!
6/10
Pleasant
21 Mar 2025
Justin

Stinky bathroom. A rip off during Fallas

Bathroom had a leak so stank the whole time. The coffee cups weren't cleaned properly and had visible marks. Even after they were eventually cleaned, they were still dirty. Disappointed with the plastic coffee capsules. Never saw the front desk after the first day. Extortionate price for Fallas period, especially that you maybe get 3 hours of quiet during the whole night.
Friends_and_family Family
10/10
Exceptional
14 Feb 2025
Verified traveler

Perfect stay!

Great location, clean and bright room. Staff was friendly and helpful!
Partner
10/10
Exceptional
02 Dec 2024
Verified traveler

Fantastic hotel

Great hotel, located close to the city and the sights. Room was perfect!
Self
10/10
Exceptional
26 Nov 2024
Jane
The room was spacious and light. The bed was very comfortable. The location was great - close to the main attractions and bus stops, park etc. I was a little worried when I arrived as it was down a small side road, but in the evening it was very well lit and felt safe. The keycode locks were great as there was no need to carry a key and codes were emailed on the day of check in for a trouble free arrival. (Reception is only manned between 10-2.)
There was an extra bed in my room made up as a 'day bed' sofa. Unexpectedly, there was a mini fridge and Nespresso machine. It would have been nice to know in advance as I could have brought some decaff pods from home! However, there were only espresso cups in the room so a big mug of coffee wasn't going to happen. Until I found a larger coffee cup in the reception area! I also found a water cooler machine downstairs (unfortunately only after I'd carried a 6 litre bottle back from the shop!).
All in all, a great place to stay but a little more information about the facilities beforehand would have made it even better! I wouldn't hesitate to book this place again.
Leisure Self
10/10
Exceptional
20 Oct 2024
Randall
Excellent accommodations, not fancy but perfectly simple. Loved staying there. Will definitely be back!
Leisure Self
8/10
Excellent
27 Sep 2024
Jonathan
We had a pleasant stay.

The twin beds were comfy and the air conditioner worked well to keep things comfy. Some minor issues were around the stained bed spread and the door that required us to slam it shut to lock. The room was basic and could have used a stool or something to keep our luggage out or the way.

The location was ideal which is what you’re paying a premium for.
Leisure
8/10
Excellent
16 May 2024
Verified traveler
Lovely room in a very quiet area of the old city, although only 5 minutes walk to everything you would need. The room is lovely and sympathetically restored, the bright orange bathroom is great!
Check in and out was quick.
Just of note - no mini fridge on the room. Although there is cold drinking water by reception, a fridge in the hot weather would be most welcomed.
Partner
10/10
Exceptional
04 May 2024
Richard
Cute and clean. We had a lovely stay.
8/10
Excellent
18 Apr 2024
Verified traveler

Great stay and location. Minor negatives.

Very good design and interiors. Comfortable stay. Central location. I was not very happy with the bath set up though. Even the wash basin is not suitable for kids.
Friends_and_family Family
10/10
Exceptional
11 Apr 2024
Michael
Excellent location for Old Town. Very walkable. Spacious room.
Leisure Partner
8/10
Excellent
09 Apr 2024
Brad
This was a self check in, which works great if you are expecting it. Both the front door and room door open with a code sent by message. The place seemed a little minimalist but met our needs. We parked about three blocks away in an underground parking lot.
Leisure Partner
8/10
Excellent
23 Sep 2023
shulamit
When I arrived at the hotel there was a power outage, so I could not activate the intercom until the guest attendant came and opened the door. The elevator did not work and the room was dark. One of the guests called the service and they arrived quite quickly to take care of the problem and were very kind
10/10
Exceptional
27 Mar 2023
Rachel
Very convenient, easy to walk to attractions.
10/10
Exceptional
06 Mar 2023
Sarah

Fantastic Location - would stay again

Great location in centre of Valencia. Loved the easy self check-in codes. Room was a fantastic size, with a great shower and comfy bed. Only downside was having to come back in the middle of our second day to pay the bill as there was no one there at our check-in, or the following morning… if no-one generally there for reception might be best to offer a pay online facility so guests don’t have to interrupt their plans.
Self
6/10
Pleasant
20 Sep 2022
Daniel

Location is amazing but that’s the main thing

Location was amazing but the wifi was slow and didn’t work. Even the Netflix on the TV couldn’t connect to the wifi. Beds were large but the cushions weren’t comfortable. It would be great to have a fridge as well considering the price you’re paying.
Partner
10/10
Exceptional
01 Mar 2019
Verified traveler
A quiet restored building with large rooms and beds in a traffic-less lane just a few minutes away from the historic centre,with its many bars and restaurants. No breakfast but nice cafes nearby and a good coffee machine in each room.
Leisure Partner
2/10
Poor
03 Sep 2018
Anton
Upon arrival at 19:30 there was no reception . The bathroom was not clean there was fece in the toilet and hair all over the shower. After a discussion on the phone someone did come to clean but very superficially. The room that was originally reserved was changed and the staff claimed the room was the largest room they had , in fact it was a smaller room , in actuality all the rooms are about the same size but we were charged for a triple room and in the photo of the room you could see
that the third bed was in another space ,
instead the room we were given was smaller and all the beds in the same space . Lastly but no less important the walls were not insulated and you could hear everything from both the hallway and other rooms. This hotel plays a trick with nice loft decoration worn look but has no service and did not address the noise factor. I would recommend that other guests not be fooled by the photos on the website this is really a pensione, one star!
10/10
Exceptional
28 Apr 2018
P

Valencia 3 day break

The only problem we had was they had said it was OK to have a 3rd guest as it was a triple room we had booked. I booked flights for my daughter and then when I informed them of the time we were coming they said that one of the nights was not available for a 3rd person however after I explained that the flights were all booked they resolved it by putting an extra bed in a double room for one night. Anyone can make a mistake but I did panic for a few hours. Other than that they were very friendly and helpful.
Family
10/10
Exceptional
26 Mar 2018
OL

Charming hotel off the beaten path

We've spent two nights in Valencia. OttoH Charm is centrally located near Plaça dei Reina on a quiet street. The staff is helpful., our room was spacious and comfortable.
10/10
Exceptional
24 Jul 2017
Indrajith
This charming hotel is very conveniently located, 5mins walk from plaza de Reina, Spacious, spotlessly clean room, tastefully decorated, very good WiFi, smart TV with good number of channels. Everything is new keyless entry system is extremely helpful specially if you arrive very late. Staff is friendly and very helpful (I mostly dealt with Fabio) I would definitely recommend this.
10/10
Exceptional
01 Aug 2026
Linus
Wifi somewhat patchy in the room. But if you need stable internet why are you vacationing Valencia at all. Great location to stay for exploring the city.
10/10
Exceptional
19 Mar 2026
Maria
Es muy centrico, acojedor,estilo vitage y muy limpio
Partner
10/10
Exceptional
02 Sep 2025
kim fai
好地點,漂亮的酒店
Leisure Family_with_children
8/10
Excellent
06 Oct 2024
Malu
Buen hotel
10/10
Exceptional
16 Jun 2024
Marcela
Muy buen lugar y muy céntrico
Leisure
10/10
Exceptional
09 Jan 2024
juan
excelente experiencia. fue tal como lo pensamos
Friends_and_family Family
10/10
Exceptional
17 Oct 2023
Ibraim
Apartamento de tamanho excelente, muito bem localizado, e fácil acesso.
Fica a desejar a internet Wi-Fi. No aparamento que ficamos, o sinal é muito fraco.
Leisure Partner
10/10
Exceptional
29 Jun 2023
marco
Veramente bello, in pieno centro storico a 5 minuti a piedi dalla cattedrale.
Camere molto spaziose e curate.
Rapporto qualità/prezzo molto vantaggioso.
Sicuramente il migliore nella città vecchia in questo range di costo.
Leisure Family
10/10
Exceptional
21 Jun 2023
Francesco
Struttura ottima, pulita, in ottima posizione.
Comoda per qualsiasi attrazione turistica.
Nei dintorni, negozi e ristoranti.
Personale cortese e sempre pronto ad ogni evenienza.
Leisure Family
10/10
Exceptional
19 Dec 2022
Richard
Excellent rapport qualité prix. Rien à dire. Tout etait parfait.
Leisure Self
8/10
Excellent
04 Sep 2020
GABRIEL

Pequeña decepción

Precioso y magnifico hotel, muy bien situado, pero he notado cierto abandono en las instalaciones, baños con humedades, olor a humedad en la recepción, falta de reposición de agua y vasos en la zona común. Y sobre todo la ausencia de personal en todo momento, nadie a quien dirigirte ante cualquier consulta (salvo telefónicamente), con lo que se convierte en un hotel frío y distante.
Espero que esto solo sea temporal causado por las circunstancias sanitarias actuales y que pronto vuelva a ser lo que fué por que realmente valía la pena hospedarse en él.
Business
10/10
Exceptional
20 Nov 2019
GABRIEL
Magnifico alojamiento, bien situado, limpio y muy bonito.
Business
10/10
Exceptional
12 Jun 2019
J

Estancia muy recomendable

Precioso establecimiento, con muy buena ubicación. Habitaciones muy amplias y limpias.
El personal encantador.
8/10
Excellent
05 Feb 2019
Jakob

Perfect location wiht thin walls.

Pretty nice place in an awesome location.
However the rooms are very badly isolated. Means you can hear a lot from each neighbour.
10/10
Exceptional
02 Nov 2018
Verified traveler
Very conveniently located. Lovely room with everything you need! Highly recommended to travellers who are looking for budget hotel
10/10
Exceptional
20 Sep 2018
Verified traveler

Molto piacevole

Siamo stati benissimo, a cominciare dall’accoglienza al Check in. Atmosfera gradevole vissuta durante tutto il soggiorno. Camera accogliente e pulita, biancheria profumava di fresco e ben stirata. La macchinetta nespresso in camera è stata una piacevole sorpresa!
Complimenti allo staff!!!
8/10
Excellent
26 Aug 2018
seongbae
시내위치 좋았어요
Family
10/10
Exceptional
08 Jan 2018
Елена

Отличное размещение в центре

Понравилось все:просторный номер и душевая,удобные кровати,очень большой балкон,красивые стеклянные балконные двери. До Кафедрального собора-5 мин пешком,до улицы с магазинами Colon- минут 10. Рядом остановка автобуса N1 до пляжа. Ребята на ресепшн отвечают с удовольствием на любые вопросы:советуют что посмотреть,как добраться!Единственные минусы: не хватает полочек и крючков,особенно в душе, нас было трое и это было ощутимо.Также из минусов- не пришло такси,заказанное на 4 утра при нас на ресепшн,чья тут вина-непонятно, но т.к. ресепшн работает с 10 до 18-00,нам пришлось бежать с чемоданами на большую улицу и ловить такси там,чтобы не опаздать на самолет. Так что кто вылетает ночью-будьте внимательны и заказывайте такси нв более раннее время,чтобы был запас,если что-идти и ловить его самим (по городу их ездит много даже ночью!)
Family
10/10
Exceptional
13 Dec 2017
Verified traveler
Cinque giorni a Valencia con base in questo ottimo affittacamere con personale italiano (che semplifica tutto), gentile e sorridente. Peccato per i lavori a pinao terra e nel palazzo adiacente, tutti i pomeriggi compreso i festivi. Ma prima o poi finiranno pure i lavori...
Posizione ideale, pieno centro, a due passi dalla fermata della metro Colon per l'aeroporto.
Stanza molto ampia e pulita.
Dovessi tornare a Valencia, ripartirei sicuramente da qui.

Location & surroundings

Ottoh Charm Stay
Calle Santisimo 5, Valencia, Spain

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