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MR Apart Providencia (ex Apart Neruda)

Santiago de Chile · Chile

Avenida Pedro de Valdivia 164View location

7.6/10Very good82 Reviews
Cleanliness8.0/108.0
Service8.0/108.0
Comfort7.2/107.2
Condition7.0/107.0
Location9.0/109.0
Neighborhood8.8/108.8
Amenities5.6/105.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About MR Apart Providencia (ex Apart Neruda)

This apartment offers spacious apartments. It is located in the Providencia neighborhood of Santiago, one block from the station Pedro de Valdivia subway and close to many shops, restaurants and cultural activities. It offers accommodation with fully equipped kitchen, cable TV and safe.

The hotel has a heated pool for clients and guests where they hold group classes, and a gym, both open from Monday to Friday from 7:00 am to 10:30 pm, Saturday, Sunday and holidays from 9:00 am to 10:00 pm.

Free internet and parking are available free of charge (subject to availability). A buffet breakfast is served daily in the restaurant Neruda Hotel, located in the same building.

Read more about this hotelShow less

With a stay at MR Apart in Santiago (Providencia), you'll be within a 5-minute drive of Costanera Center and Medical Center Hospital Worker. This hotel is 3.4 mi (5.4 km) from Parque Arauco Mall and 3.5 mi (5.7 km) from Palacio de la Moneda.

Make yourself at home in one of the 24 guestrooms, featuring kitchenettes with ovens and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 7 AM to 10:30 PM.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. The property's swimming pool and fitness center hours are 7 AM-10:30 PM Monday-Friday and 9 AM-10 PM Saturday, Sunday, and public holidays.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property will place an authorization for one night of room and tax in refundable rates for any bookings where payment for the stay will be made on site instead of at the time of booking.
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: USD 50
    • Rollaway bed fee: USD 45 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Drugstore 0.4 km / 0.2 mi
Sernatur 0.7 km / 0.4 mi
Sculpture Park 0.7 km / 0.4 mi
Municipal Market of Providencia 0.8 km / 0.5 mi
Clínica Indisa 1 km / 0.6 mi
Nescafé Theater of The Arts 1.1 km / 0.7 mi
Costanera Center 1.2 km / 0.7 mi
Santiago Metropolitan Park 1.3 km / 0.8 mi
Gran Torre Santiago 1.3 km / 0.8 mi
Apoquindo 1.4 km / 0.9 mi
Santiago Cable Car: Oasis Station 1.4 km / 0.9 mi
Clinica Santa Maria 2 km / 1.3 mi
Santiago Cable Car: Tupahue Station 2.1 km / 1.3 mi
Arturo Lopez Perez Foundation 2.5 km / 1.6 mi
Los Leones Golf Club 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 37
  • Number of floors (main building): 16
  • Single rooms: 6
  • Twin rooms: 11
  • Superior rooms: 20
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 45 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Transfer serviceExtra charge
  • Room service
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • 24-hour security
  • Bellboy service
  • Hotel safe
  • Lift access
  • Gym
  • Private pool: 1
  • Electric kettle
  • Towels and bed linen
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Banquet hall
  • Breakfast room
  • Conference room
  • Meeting room
  • Projector
  • PhotocopierExtra charge
  • Business centre
  • Indoor heated pool: 1
  • Breakfast buffet
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Vegetarian meal
  • Identification card at arrival
  • Non-smoking establishment
  • Aqua fit
  • Aerobics
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 27 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable26 photos

    MR Apart Providencia (ex Apart Neruda)

    DOUBLE WITH DOUBLE BED

    Room photos

    26 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Satellite TV
    • Wake-up service
    • Cot on demand
    • Cable TV
    • Housekeeping
    • Safe
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Mini fridge
    • Minibar
    • Kitchen

    Facilities with extra charge

    • Wi-fi
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 27 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable7 photos

    MR Apart Providencia (ex Apart Neruda)

    APARTMENT ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • TV
    • Kitchenette
    • Kitchen
    • Minibar
    • Mini fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Safe
    • Wake-up service
    • Cot on demand
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR WITH VIEWSAPARTMENT • SUPERIOR WITH VIEWSAPT.SU-WV

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    APARTMENT SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE QUEEN SIZE BEDTRIPLE • QUEEN SIZE BEDTPL.QN

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    TRIPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    APARTMENT TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable22 photos

    MR Apart Providencia (ex Apart Neruda)

    DOUBLE STANDARD

    Room photos

    22 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Room amenities

    • Safe
    • Wake-up service
    • Cot on demand
    • Cable TV
    • Minibar
    • Mini fridge
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchenette
    • Kitchen
    • Cooker
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIOR • 27 m²APT.SU
    APARTMENT SUPERIORPhoto unavailable4 photos

    MR Apart Providencia (ex Apart Neruda)

    APARTMENT SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Room amenities

    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Mini fridge
    • Minibar
    • Kitchen
    • Kitchenette
    • TV
    • Cable TV
    • Cot on demand
    • Wake-up service
    • Safe
    • Shower
    • Bathroom
    • Hairdryer
    • Bathtub

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    MR Apart Providencia (ex Apart Neruda)

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about MR Apart Providencia (ex Apart Neruda)

7.6
Very good
82 Reviews
Cleanliness
8.0 /10
Service
8.0 /10
Comfort
7.2 /10
Condition
7.0 /10
Location
9.0 /10
Neighborhood
8.8 /10
Amenities
5.6 /10
50 reviews shown
10/10
Exceptional
26 Oct 2025
Karen
A large room with separate bedroom. Large windows, clean and comfortable. Staff always friendly and helpful. Great breakfast. Good location with transport on doorstep. Shopping and eateries close too. I highly recommend 👌
Leisure Self
10/10
Exceptional
16 Jul 2024
Maria
Thx
8/10
Excellent
23 Oct 2019
Sean

Great hotel for business travellers

Good hotel for business travel in Santiago - well positioned and easy to access. The facilities were adequate if not outstanding but compared to a numebr of other hotels in the area this is very well appointed.
Business
2/10
Poor
28 Apr 2019
Verified traveler
Wifi failed often even after calling the technitian multiple times
Air Conditioning unit failed and they never fixed it
Location is great but facilities /amenities seem to be falling apart
Business Family
8/10
Excellent
16 Dec 2018
Esteban

Soup Spoons.

Neruda Apart @ Providencia offers an excellent location for tourism, shopping, business and good restaurants. Their staff is friendly and resourceful. Rooms are clean, spacious and quiet inspite the thick local traffic. This hotel is a few yards from popular shopping hubs and a well run subway system (Metro) which will take you to all corners of the capital. Beware of and stay away from peak/rush hours though. My wife and I enjoyed the amenities of Neruda Apart. It caught my attention that for breakfast hours there were dinner ware rather than common tea spoons.
Going back and forth to Pudahuel Intl. Airport will take only 20 + minutes thanks to Santiago’s modern highway system.
In a few words, Neruda Hotel provides tourists a great location and service for passengers of any kind.
Family
6/10
Pleasant
23 Feb 2018
Uri

Ambivalent

Ran down, terrible mattress, took 3 days to fix a running nosy toilet, staff very nice people, except forgot to make the requested wake-up call, their english is infinitesimal. On the good side great/copious breakfast, excellent location
4/10
Poor
17 May 2015
Verified traveler

Terrible

Too old , smell awful , bad service , bad amenieties , really bad experience
2/10
Poor
12 Jan 2014
joan

Not what it seems

Don't be misled by the image in their web page. The picture belongs to the main entrance to Hotel Neruda. It has nothing to do with the real entrance to Aparthotel Neruda, which is a hotel in the back of Hotel Neruda.
Problems:
-Rooms are old and with little maintenance.
-Not very cleaned. I doubt they ever sweep (not to mention mop) the floors. Whatever we dropped, there it was after the room had been 'cleaned'.
-Windows dirty. I don't think they have never been cleaned.
-Towels old and used. Real rags.
-No actual air-conditioning. Only one air cooler that worked only as a fan. With temperatures in Santiago that may reach 104 degrees, it was useless.
-The hotel has neither a gym nor a swimming pool. Customers can access the gym next door, which has a small pool. However, the gym is even dirtier than the aparthotel, with broken machines and a small swimming pool impossible to be used since they have children courses the entire day. It closes Saturday afternoon and evening and Sunday the whole day.
-Our phone did not always worked. The same happened with our door magnetized cars. Finally, our last day, they decided to send someone to fix the lock.
-Rooms have assigned staff and depending on who was assigned to your room, you were treated nicely or they were rude with you.
-Corridors, walls and floors need painting and repairing.
-A mediocre breakfast buffet. Excellent fruit though.
I wish I had taken pictures of the dirt in the gym.
6/10
Pleasant
08 Jan 2014
Owais

Do-Able: Fantastic Staff

Comfortable yet not the best. Slight selection at Breakfast. Front Desk Service is incredible. Very Professional and even had a sweet lady from Michigan named Amanda who went out of her way to make I had the best experience Santiago had to offer an didn't get lost.
Family
2/10
Poor
17 Aug 2012
Lyndsay

Very poor internet access

I had 2 nights booked at this hotel, but I had to leave after the first night because the internet connection was terrible. I was in Santiago for business, and reliable and fast internet access was a prerequisite when booking the room. It was neither fast nor reliable - anything but.
6/10
Pleasant
21 Apr 2012
Verified traveler

downtown santiago

Apart Hotel Neruda located within walking distance to some sight seeing locations. If you feel comfortable on the subway you can easily get around the city. The room was clean but the hotel is on the older side but nice for the price. The front desk spoke english which is good because we do not speak spanish. 3.5 star
8/10
Excellent
30 Nov 2025
Paulo
Hotel e bom, café da manhã meio repetitivo, 2 elevadores em manutenção durante toda estadia.
Partner
10/10
Exceptional
07 Sep 2025
Gabriel
Limpeza impecável, café da manhã excelente, conforto do quarto incrível. Ótimo atendimento dos funcionários! Único ponto negativo é que não existe box nos banheiros e os banheiros são pequenos, mas nada que atrapalhou nossa estadia!
Partner
10/10
Exceptional
20 Aug 2025
Aline Cristina
Hotel lindo, confortável, equipe nos atendeu super bem, muito educados, me ajudaram com as crianças, com duvidas. O café da manhã estava uma delicia!!
a piscina não achei tão aquecida, mas , como eles disseram, os brasileiros sempre acham ela mais fria, os chilenos nao rs
Friends_and_family Family
8/10
Excellent
16 Aug 2025
Jose e
Ficamos no apt 508 e havia muita barata. A cama parecia ter um buraco. Teve vazamento no teto do banheiro. A equipe maravilhosa. Cafe muito igual todos os dias. Localizacao excelente.
Partner
10/10
Exceptional
05 Aug 2025
CAROLINA FERNANDA

Excelente!!!

Ficamos no apart hotel e fui surpreendida positivamente.
Quarto bem amplo, limpo, com uma vista maravilhosa!!
Café da manhã muito gostoso, e os funcionários então, sem palavras! Todos MUITO atenciosos, simpáticos, educados e prestativos!
Quando voltar para Santiago, com certeza este hotel será minha escolha novamente!
Nota 10000.
Friends_and_family Family
10/10
Exceptional
17 Apr 2025
Camila

Tudo maravilhoso

Amamos tudo, café da manhã delicioso, quarto muito limpo e aconchegante.
Jantamos no restaurante do hotel alguns dias e estava ótimo. Localização perfeita. Tudo incrível.
Partner
4/10
Poor
26 Feb 2025
Gisele
Hotel razoável pro preço, ficamos no apart hotel estrutura velhas, elevadores ruins, no apart parece que tem pessoas que moram, ficamos num andar que só tinha moradores e um dia teve uma briga entre os moradores tarde a noite, uma discussão que não conseguimos dormir, avisamos o pessoal do hotel e não deram a mínima, depois de ligamos várias vezes resolveram ir até o apartamento que estava tendo a briga. Não indico e não voltarei me hospedar nesse hotel.
8/10
Excellent
29 Jan 2025
Noelia
La ubicación el servicio excelentes, se puede caminar por la zona y es muy seguro muy cerca del mall Costanera, el desayuno bueno lo único q no especifican q hay habitación de apartamentos u de hotel y los de apartamentos están ya muy viejos u no deberían fumigar cuando hay huéspedes olía muy feo el líquido
Leisure Family
10/10
Exceptional
29 Nov 2024
Cleusa Aparecida
Foi ótima.
Friends_and_family Friends
10/10
Exceptional
30 Oct 2024
SANDRA DOS
Experiência incrível, funcionários atenciosos, excelente localização.
Café da manhã delicioso, super recomendo.
Partner
8/10
Excellent
17 Oct 2024
Fábio

Exija apartamento no hotel e não no apart hotel

O hotel, no geral é muito bom e confortável, além de ser bem localizado. O que merece menção é que nos colocaram em uma unidade do \"apart hotel\", separada do hotel propriamente dito. Na área do apart era fácil notar que a conservação e a manutenção não eram as mesmas. Meu apartamento, por exemplo, tinha algumas \"improvisações\", como uma televisão muito pequena e que se misturava com a cortina e um aparelho de ar condicionado portátil, daqueles que possuem tubo ligado na janela e que são extremamente barulhentos.
Partner
10/10
Exceptional
17 Jun 2024
Laisse

Sensacional

Amei me hospedar nesse hotel. O atendimento foi maravilhoso e a suíte com cozinha era um pouco antiga, mas muito limpa. Amei e se eu voltar em Santiago, me hospedarei lá novamente.
Partner
10/10
Exceptional
09 Jun 2024
Marlene
Perfeito em localização, ambiente tranquilo, otima limpeza, excelentes funcionários, restaurante com bom cardapio. Café da manhã eficiente.
10/10
Exceptional
28 Apr 2024
Arthur
Excelente Hotel, com otimas acomodacoes e atendimento.
Café da manha acima da media, e funcionarios muito competentes e atenciosos.
Partner
10/10
Exceptional
18 Feb 2024
Ada

excelente

Apartamento confortável e bem equipado, atendimento impecável e bem localizado. Voltarei com certeza.
Partner
10/10
Exceptional
14 Jan 2024
Verified traveler

Incrível

Experiência muito melhor do que a esperada!
10/10
Exceptional
19 Jun 2023
Danielle
Gostei do atendimento, conforto do quarto, da localização. Apenas o café da manhã na minha opinião é simples.
Partner
10/10
Exceptional
08 May 2023
Verified traveler
Muy buen servicio e instalaciones !!! Un buen hotel 4 estrellas
Partner
8/10
Excellent
20 Dec 2022
Lorena F
Personalmente me gusto el hotel y la atención fue muy buena!.Próximamente volvere
Friends_and_family Friends
6/10
Pleasant
19 Jan 2022
jorge

Malo los apartamentos

Los apartamentos no los recomiendo malos, es una pieza donde esta todo dentro en el mismo espacio te sientes ademas fuera del hotel porque pasas por otro ingreso...la verdad no lo recomiendo valor muy alto para lo ofertado no pagaria mas de 35 dolares por noche y cobraron 77....
Business
10/10
Exceptional
01 Nov 2021
Valentina
El estacionamiento incómodo, lejos de los ascensores
Nunca funcionó la clave wifi
El desayuno no está dentro de las costumbres de los chilenos, al menos preg
Friends_and_family Family
8/10
Excellent
14 Aug 2021
Verified traveler

Up grade por el mismo valor.

Reservamos Mr Apart y nos hicieron por el mismo valor un up grade a Mr Hotel. Se agradece esta consideración
Partner
8/10
Excellent
03 Apr 2021
Pedro

Bueno con tv pequeña

Todo bien, desayuno completo, solo q la tv es muy chica para ese tipo de habitación
Business
10/10
Exceptional
29 Nov 2020
Lily

Buen servicio

Excelente atención y buen servicio, ningún problema gente muy amable.
Self
8/10
Excellent
27 Jan 2020
Johan

Nära friluftsområdet/ toppen Cerro san Cristobal

Ligger lite utanför centrum viljet var bra nu när det är demonstrationer. Nära tunnelbana och stort köpcentrum Costanera med Sydamerikas högsta utsiktsplattform.
Nära till linbanan upp till jungfru Maria statyn.
Separat entré till lägenhetsrummen eller så får man gå igenom hotell entrén till separata hissar.
Friends_and_family Friends
4/10
Poor
19 Oct 2019
Verified traveler
No me gustó que el ambiente donde está el apart hotel está con paredes sucias, una pintura vieja y desgastada, ascensores que funcionan mal y marcados con letras hechas por otras personas
Business Partner
2/10
Poor
05 Oct 2019
Alejandro

No vayan es un desastre.

No debería estar en la lista de Hoteles.com. Es un anexo de Hotel convertido en Apart pero con ascensores antiguos y lentos y con servicios diferentes muy pobres. Habitacion pequeña. Instalaciones antinguas y personal en porteria que olvida encender calefacción a las 20 hs de una noche con 4 grados de temperatura. Que más decir.
2/10
Poor
29 Jul 2019
Verified traveler
Sucio, habitacion destruida, gerente no atiende quejas de Expedia, lugar inseguro y ruidoso, calefaccion insegura y malas condiciones
Leisure Partner
2/10
Poor
27 Jul 2019
Ana

Malo

Baño en mal estado y sucio. Precio altísimos por los servicios.
8/10
Excellent
08 Dec 2018
Miriam

Apart hotel Neruda.

Apart Hotel, muy cómodo, bien ubicado. Personal amable y servicial.
4/10
Poor
29 Sep 2018
carlos
El aparthotel está muy bien situado. Las habitaciones son muy viejas: Le hace falta una buena remodelación. Toso limpio, eso sí y la wifi funcionaba bien (aunque había que ir a la zona d la recepción para que se conectara. El personal amable y atento.
Partner
10/10
Exceptional
03 Sep 2018
Maria de Lourdes

Muito bom, excelente localização

Ótimo hotel, café da manhã muito bom, localização perfeita, quarto simples porém amplo. Excelente custo benefício.
Partner
6/10
Pleasant
11 Apr 2018
Verified traveler

Hotel intermedio bien ubicado

No es excelente ni terrible. Fuimos en abril y a la noche hacían 10 grados y no prendían la calefacción, c lo cual pasamos frio(nos trajeron una estufa q no funcionaba). Pileta y gimnasio medió abandonados como él área de apart. El desayuno bueno (con variedad pero no excelente.
8/10
Excellent
25 Aug 2017
Rocio

Linndo hotel. Bien ubicado.

Mi estancia due agradable aunque después de pasar por el lobby que es muy bello llegar a la habitación fue un poco decepcionante porque el móvil arito y los aparatos lucen un poco viejos.
De hecho tuve algunos percances con la caja de seguridad, la mesa se caía apuntalada con papel higiénico y la cerradura de la puerta que falló
El ambiente general del hotel es agradable, el personal amable y el desayuno muy bueno
10/10
Exceptional
23 Jan 2017
Paola

Hotel limpio y comodo

Muy Bien, es un hotel muy lindo, el personal con una atencion espectacular y la zona del hotel esta muy buena
Partner
6/10
Pleasant
18 Dec 2016
Maria cecilia

hotel limpio y comodo

Lo único que se comparte con el hotel neruda es el desayuno. Pero el resto se comparte con el apart hotel cambiado.
Partner
6/10
Pleasant
31 Jul 2016
freddy

sin aire

bien pero el hotel no tiene aire acondicionado
2/10
Poor
12 Jul 2015
KLEYBER

Péssimo hotel

Quarto velho, sem conservação, as roupas de quarto bem velhas e pareciam que estava sem trocar a meses. Pediram depósito para disponibilizar o cofre do quarto, nunca tinha visto isso antes, bem como depósito para disponibilizar o frigobar. Fomos no inverno e o aquecedor do quarto não funcionava, reclamei e informaram que o mesmo só era disponibilizado a partir das 19:00.
Partner
6/10
Pleasant
29 Mar 2015
Rolando

Hotel lage gut

Hotel Lage 1 a , Zimmer Kategorie wiedermal kein Vergleich zum Foto
Zustand Lift sehr schlecht und Bad sehr am Limit ..

Location & surroundings

MR Apart Providencia (ex Apart Neruda)
Avenida Pedro de Valdivia 164, Santiago, Chile

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MR Apart Providencia (ex Apart Neruda)

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