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Hotel Almasur Providencia

Santiago de Chile · Chile

Avenida Pedro De Valdivia 440View location

9.6/10Excellent556 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.6/109.6
Condition9.8/109.8
Amenities9.4/109.4
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Almasur Providencia

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features concierge services and a banquet hall. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.

Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk.

Self parking (subject to charges) is available onsite. Make yourself at home in one of the 107 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, and housekeeping is provided daily. Distances are displayed to the nearest 0.

1 mile and kilometer. Vivo Panorámico - 0. 5 km / 0. 3 mi- Sernatur - 0. 8 km / 0. 5 mi- Municipal Market of Providencia - 0. 9 km / 0. 6 mi- Sculpture Park - 1 km / 0.

Read more about this hotelShow less

6 mi- Nescafé Theater of The Arts - 1. 2 km / 0. 7 mi- Clínica Indisa - 1. 3 km / 0. 8 mi- Costanera Center - 1. 3 km / 0. 8 mi- Gran Torre Costanera - 1. 6 km / 1 mi- Santiago Metropolitan Park - 1.

6 km / 1 mi- Apoquindo - 1. 7 km / 1 mi- Santiago Cable Car: Oasis Station - 1. 7 km / 1. 1 mi- Tobalaba Urban Market - 1. 8 km / 1. 1 mi- Clinica Santa Maria - 2. 1 km / 1.

3 mi- Peru Plaza - 2. 2 km / 1. 4 mi- Arturo Lopez Perez Foundation - 2. 3 km / 1. 4 mi. The nearest major airport is Santiago Intl. Airport (SCL) - 22.

6 km / 14 mi With a stay at Hotel Almasur Providencia in Santiago (Providencia), you'll be within a 5-minute drive of Costanera Center and Plaza de Armas. This hotel is 3. 6 mi (5. 7 km) from Parque Arauco Mall and 0. 3 mi (0.

5 km) from Vivo Panorámico.

With a stay at Hotel Almasur Providencia in Santiago (Providencia), you'll be within a 5-minute drive of Costanera Center and Plaza de Armas. This hotel is 3.6 mi (5.7 km) from Parque Arauco Mall and 3.6 mi (5.7 km) from Palacio de la Moneda.

Make yourself at home in one of the 107 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include phones, and housekeeping is provided daily.

Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 7 days Professional property host/manager SERNATUR Sello S Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Guests will receive an email within 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 760813532
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately USD 15 per person
    • Self parking fee: USD 20 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Vivo Panorámico 0.5 km / 0.3 mi
Sernatur 0.8 km / 0.5 mi
Municipal Market of Providencia 0.9 km / 0.6 mi
Sculpture Park 1 km / 0.6 mi
Nescafé Theater of The Arts 1.2 km / 0.7 mi
Clínica Indisa 1.3 km / 0.8 mi
Costanera Center 1.3 km / 0.8 mi
Gran Torre Costanera 1.6 km / 1 mi
Santiago Metropolitan Park 1.6 km / 1 mi
Apoquindo 1.7 km / 1 mi
Santiago Cable Car: Oasis Station 1.7 km / 1.1 mi
Tobalaba Urban Market 1.8 km / 1.1 mi
Clinica Santa Maria 2.1 km / 1.3 mi
Peru Plaza 2.2 km / 1.4 mi
Arturo Lopez Perez Foundation 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 107
  • hotel
  • Car parkExtra charge
  • Wi-fiExtra charge
  • Garden
  • Banquet hall
  • Business centre
  • SERNATUR Sello S
  • Breakfast
  • Snacks
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Almasur Providencia

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible WITH VIEWSDOUBLE • Accessible WITH VIEWSDBL.H6-WV

    Photos are not available for this room type.

    Hotel Almasur Providencia

    DOUBLE Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Almasur Providencia

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH VIEWSSUITE • SUPERIOR WITH VIEWSSUI.SU-WV

    Photos are not available for this room type.

    Hotel Almasur Providencia

    SUITE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hotel Almasur Providencia

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Hotel Almasur Providencia

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Hotel Almasur Providencia

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hotel Almasur Providencia

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Almasur Providencia

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Almasur Providencia

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hotel Almasur Providencia

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Almasur Providencia

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hotel Almasur Providencia

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH VIEWSDOUBLE • SUPERIOR WITH VIEWSDBL.SU-WV

    Photos are not available for this room type.

    Hotel Almasur Providencia

    DOUBLE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR WITH VIEWSRoom • SUPERIOR WITH VIEWSROO.SU-WV

    Photos are not available for this room type.

    Hotel Almasur Providencia

    Room SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH VIEWSTWIN • WITH VIEWSTWN.WV

    Photos are not available for this room type.

    Hotel Almasur Providencia

    TWIN WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Almasur Providencia

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Hotel Almasur Providencia

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR POOL VIEWAPARTMENT • SUPERIOR POOL VIEWAPT.SU-VP

    Photos are not available for this room type.

    Hotel Almasur Providencia

    APARTMENT SUPERIOR POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Hotel Almasur Providencia

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Hotel Almasur Providencia

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Almasur Providencia

9.6
Excellent
556 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.6 /10
Condition
9.8 /10
Amenities
9.4 /10
100 reviews shown
6/10
Pleasant
22 Jun 2026
JUAN
.
Friends
8/10
Excellent
13 Jun 2026
Generoso
Friendly and helpful staff
Self
10/10
Exceptional
03 Jun 2026
Sammy
Extremely friendly staff and modern amenities
10/10
Exceptional
27 May 2026
Paul James
I liked the cleanliness, the air conditioning & the fitness centre
Self
10/10
Exceptional
24 May 2026
Kelli
The hotel was perfect!
The room was spotless and the breakfast buffet was so delicious.
Self
8/10
Excellent
15 May 2026
Oscar
Food was good at the Buffet breakfast.
Staff was on the OK side. cold yet polite. Good bathrooms great water temperature and pressure. Awesome 3 elevators!
Self
10/10
Exceptional
08 May 2026
Caosang
Paulina . She is very professor staff helped me a lot . I will come back as soon as . Thanks
Self
10/10
Exceptional
07 May 2026
Marta
Clean room, safe area
Family
10/10
Exceptional
02 May 2026
Richard
Excellent place to relax for a stay in Santiago and the location in Providence was very convenient. The breakfast was too notch as well. I would come back here again!
Partner
10/10
Exceptional
25 Apr 2026
Efrain
Good
10/10
Exceptional
17 Apr 2026
Lida Fernanda
Friendly staff, good breakfast. Small beds (twin size)
Family
10/10
Exceptional
16 Apr 2026
Allison
Breakfast great but very busy and constantly ran out of dishes and some items
Partner
10/10
Exceptional
15 Apr 2026
Lisa
Good location
Friends
10/10
Exceptional
14 Apr 2026
Richard
Very good staff. Very comfortable king beds and good selection of pillows. Good location in generally safe Providencia. Originally booked 3 nights here in Santiago but had to extend for additional 5 nights due to getting very sick from a very bad gastroenteritis I caught in a restaurant first night in Santiago. Staff were nice enough to change our bed sheets often because of my sickness. Air-conditioning was very good. Strong enough for both rooms as long as you don't shut the bedroom sliding door fully. Excellent shower that is very spacious and has multiple shower heads. Nice spacious lobby with lots of seating. Kitchen has limited facilities for actual cooking. 1 frying pan, 1 pot, but we made dinner in room every night anyways. Nice to have dining table and dining chairs. Balcony is very nice and spacious with 2 chairs and table.

One negative is the fact that though a Nespresso machine is provided in each room. 2 pods are provided only on your first night of stay. We stayed 8 nights and paid the same rate for each night, yet we only got 2 pods - not to mention that staying for 8 nights saves the hotel money vs 8 different guests with 8 check-ins/check-outs. Makes no sense.
Friends
10/10
Exceptional
10 Apr 2026
Santhi
The AC worked to keep the room cool but I felt that it was turned off some time during the night as I woke up feeling hot and sweaty all 3 nights of my stay there.
Friends
10/10
Exceptional
02 Apr 2026
Mikhail
Hotel is new, everything is working, staffis very supportive and helpful, room is clean , good restaurant with exelent breakfast
Good location , safe with easy Access to metro
10 min walk, there is a lot of restaurants around
I would highly recommend this hotel for stay in Santiago!

Mikhail,solo traveler , USA
Self
10/10
Exceptional
01 Apr 2026
Mie
Staff were so helpful. Hotel super clean. And location is safe
Partner
10/10
Exceptional
31 Mar 2026
Marianne T
Breakfast was outstanding! We bought food to cook, but our stove did not work. We had daily maid service. Filtered water was avaiable free of charge in the lobby. Very quiet and immaculate environment. We would stay there again!
Partner
10/10
Exceptional
29 Mar 2026
WIESLAW
Very nice hotel with great service, restaurant and large gym. In addition gas free laundry room.
10/10
Exceptional
25 Mar 2026
ALEJANDRO
Great place. Great location. After 10 years of visiting Santiago I finally found the perfect place to stay.
Self
10/10
Exceptional
25 Mar 2026
Santiago
Las instalaciones del hotel son excelentes, la habitación es muy amplia y cómoda, además la ubicación del hotel es magnífica
Partner
6/10
Pleasant
23 Mar 2026
Ivan
10 days stay. Bathroom smells bad. I had to keep the door closed.
Business
10/10
Exceptional
23 Mar 2026
G Michael
Beautiful decor. Excellent location 4 min walk to metro. Lots to do close by. Would definitely recommend.
Self
6/10
Pleasant
13 Mar 2026
Cecilia
Rooms too small and a terrible sewer smell in the room and in the terrace by the pool.
Partner
10/10
Exceptional
13 Mar 2026
Leigh
We both loved our stay at this hotel. The rooms were clean, the staff were attentive and helpful, the breakfast was delicious and it’s in a great location from which to explore Santiago. We’d definitely come back!
Partner
6/10
Pleasant
12 Mar 2026
brigid
Didn’t know there a shuttle No information was offered
6/10
Pleasant
11 Mar 2026
Norma
Everything was great until our 3 day we realized that stuff was missing from the room- went to the front desk to report it and nothing was done , neeedless to say we lost 2 nights of the hotel and left early due to feeling unsafe leaving our stuff in the room alone.
Partner
8/10
Excellent
10 Mar 2026
Louis
great location, clean, nice people, decent price....had a 20% discount on food through expedia that was a pain to make sure i got....the gym is horrible....food at restaurant ok.....
Friends
6/10
Pleasant
09 Mar 2026
Maria-Laura
Normally we are very happy with our stays at your hotel, which is why we chose it again for our recent visit in the apartment. However, this time we experienced a few issues that we wanted to share.
There was no towel or cloth available in the apartment to dry the plates we used. We asked for some towels, but unfortunately we did not receive any. Since the apartment includes kitchen amenities, it would be helpful to have something available to dry dishes.
In addition, the hairdryer stopped working after about one minute of use.
We mentioned these issues to the staff during our stay and were told they would pass the information on to management. We wanted to follow up so you are aware of it.
Overall we still enjoy staying at your hotel, and we hope these small issues can be improved for future guests.
10/10
Exceptional
07 Mar 2026
Lin
The staff is very helpful and the location is perfect
Partner
10/10
Exceptional
27 Feb 2026
Courtney
Clean room and kind and helpful staff!
Friends
10/10
Exceptional
20 Feb 2026
Maria-Laura
Super unos de los mejores hoteles en Santiago, buena atención, limpio!
Self
10/10
Exceptional
07 Feb 2026
David
Great stay with the hotel being super clean, spacious and has amazing staff. We loved the breakfast, fresh fruit, pastries and eggs.
Good location too which was very safe with nice cafes, bars and restaurants nearby
Partner
10/10
Exceptional
07 Feb 2026
Maria-Laura
Heel goede service ! We zijn heel content
10/10
Exceptional
06 Feb 2026
Mike
Received an excellent service from Paulina at front desk. I plan to return. Excellent value. Excellent hotel. Thanks
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
Roxanne
Tout était parfait!
Partner
10/10
Exceptional
27 Jan 2026
Patrick
Chambre propre et un bon service client
Friends_and_family Friends
10/10
Exceptional
21 Jan 2026
Angela
The service was outstanding and breakfast delicious. I had issues with the rooms. The first I was given the toilet was damaged and the room I was moved to was dirty. They solved the issue.
One thing that I assume they cannot change, is the bad odor that comes from the bathroom. I called reception and they said that when it is too hot outside the fumes from the sewer comes up the tubes. I had to open the balcony door to let it out. It was bothersome but I preferred to stay rather than moving into a third room.
Business Self
10/10
Exceptional
10 Jan 2026
Thomas
Very nice hotel. Clean, modern and spacious rooms.
The breakfast was exceptional.
Leisure Friends
10/10
Exceptional
04 Jan 2026
Dishakumari
Hotel was conveniently located close to the airport and surrounded neighborhood. We booked two different kind of rooms for us.they were in different towers and they were kind enough to upgrade one of the room and gave us two rooms together. Breakfast was delicious, I wished they would make hot pancakes or omelettes. However great fruits options for breakfast.
Leisure Family
4/10
Poor
02 Jan 2026
Lina
We were looking forward to new years brunch, they charged around 30 euros for a very poor quality breakfast, the food and coffee was cold.
The staff were very apologetic but the kitchen staff seemed careless. Awful!
Partner
10/10
Exceptional
28 Dec 2025
Natalia
Highly recommend!!
Leisure Friends
8/10
Excellent
25 Dec 2025
Kelly
Clean room
Friends_and_family Family
8/10
Excellent
21 Dec 2025
Hebah
Great hotel, staff and amenities.
Leisure Self
10/10
Exceptional
16 Dec 2025
Sebastijan
Everything spotless
Self
8/10
Excellent
13 Dec 2025
Pratik
The hotel is functional. The room id quite basic buy comfortable and clean. Wonderful shower with great water pressure.
Partner
10/10
Exceptional
07 Dec 2025
Elizabeth
Tu lui
10/10
Exceptional
06 Dec 2025
Steven
Very clean & modern.
FREE underground parking! Even after we checked out, the staff let us change in the workout area (& offered for us to take showeres). They stored our luggage too. & the staff was great!
Leisure Partner
6/10
Pleasant
30 Nov 2025
Peter
Staff was courteous, location good, everything was clean. Room was basic and,could use some more ameneties like a coffee maker that works (our was broken), shampoo etc. Electricity was unfortunately off all afternoon, which among other things meant no wifi in the room. The hotel couldn't control the electricity but could have been more helpful in dealing with it.
Business_and_leisure Partner
10/10
Exceptional
27 Nov 2025
ubaldo
Great looking facility, excellent service and fantastic location. Friendly staff and variety breakfast
Leisure
10/10
Exceptional
20 Nov 2025
Stephanie
The room was clean. The front desk staff were nice and courteous. They came and cleaned the room every day. I enjoyed my stay very much. I would definitely stay here again in the future.
Leisure Self
10/10
Exceptional
19 Nov 2025
shane
Yes
8/10
Excellent
13 Nov 2025
Victor
El desayuno podría ser mejor y más barato
Business_and_leisure Family
10/10
Exceptional
09 Nov 2025
malgorzata
Excellent stay , clean room , friendly stuff
8/10
Excellent
25 Oct 2025
Victor L
El baño necesita mantenimiento: la base del papel sanitario, el dispensador de jabón en la ducha, el gancho para colgar la ropa detrás de la puerta, entre otros
Business_and_leisure Partner
10/10
Exceptional
21 Oct 2025
Carlos Eduardo
Excelent
Leisure Partner
10/10
Exceptional
19 Oct 2025
JEANNE
Hotel Almasur is in a very nice neighborhood. It’s easy to walk and use public transportation. The hotel itself is really clean. The staff is friendly and helpful. There is a full bar and dining options for all meals. We ate breakfast and dinner here and it was great. The room was clean and comfortable. We did use the air conditioner and the room temperature was very comfortable.
Our trip to Chile included an unexpected and unfortunate event, and Hotel Almasur manager Cybill was extremely helpful and gracious. She was a kind and reassuring presence in our time of need. This kindness and service was tremendous and so appreciated.
Partner
10/10
Exceptional
10 Oct 2025
Jorge
The staff was helpful at all times. The food was superb--top notch! And the overall experience was very pleasant.
I felt safe, and walking to the surrounding stores was easy.
This is my third stay.
The hotel had multiple spaces where i could work. And it also had an international flare, since i spoke with guests from Brazil to England.

I highly recomend it!

Jorge San Martin Zambrano
Business Self
10/10
Exceptional
17 Sep 2025
Manuel
This hotel is perfect for family travel or business. The staff is extremely professional and courteous. The restaurant staff is also always prepared to assist you and guide you.
Walking distance to public transport. Pharmacies. Restaurants. Very safe neighborhood. Several diplomatic missions nearby. Excellent choice if you’re in Santiago.
Business Self
10/10
Exceptional
12 Sep 2025
Craig

Above and beyond customer service

I would like to commend whomever was working the front desk at 4am Sunday 7 September. Due to an overnight flight, I made a mistake and didn't actually have a reservation until 2pm that day. Although there were no rooms available she let me catch a few hours sleep on a couch in a lower level lobby. She also prioritized cleaning a room for me and I was able to check-in at 10am! I was so sleepy that I didn't catch her name, but I want her to be recognized for going above and beyond with customer service.
Self
10/10
Exceptional
11 Sep 2025
stephen
Excellent experience, good food too
10/10
Exceptional
30 Aug 2025
Anabella

Congreso

La estadía de 48hs cumplió con todos los objetivos, habitación cómoda aunq no súper espaciosa y baño muy cómodo y amplio, participe de jornadas en el mismo hotel, muy practico
Business
10/10
Exceptional
23 Aug 2025
Jorge
The room was spacious, clean, and comfortable.
Business Self
10/10
Exceptional
18 Aug 2025
Mehran
Great hotel. I was upgraded to an apartment
Leisure Self
10/10
Exceptional
17 Aug 2025
Michael
Friendly and helpful
Leisure Family
10/10
Exceptional
21 Jul 2025
Craig
Excellent five night stay! Room I had was perfect - modern and spacious. I appreciated the separate sleeping area and kitchen. On-site restaurant and coffee shop also a bonus. Overall, I highly recommend this hotel!
Leisure Self
8/10
Excellent
11 Jul 2025
Cynthia
The hotel is basic, clean and safe. Although they are eco/friendly they seem to have a lot of AC/heat going. Turned mine off in the room but room was still very warm. Also they changed the towels daily despite the signs saying they don’t.
Business Self
10/10
Exceptional
08 Jul 2025
Nicolette
brand new,very clean and very accessible.
Leisure Self
10/10
Exceptional
12 Jun 2025
Nicole
.
4/10
Poor
21 May 2025
Sanchit
The hotel is not for personal travel, as they are only looking to grab a deal for corporate clients.
The male receptionist with the pony nail is especially rude and unhelpful.
Doesn’t go over the details of the hotel, denied late checkout even when it was earlier accepted by another staff member, didn’t share the city tours and travels sheet with us since he only supposedly had one copy, lol.

The pool was dirty and the drinking water caused us both diarrhea.
Expedia advised 20% off on food and beverages, but the hotel staff blatantly declined that as well.

In short, there are many similarly priced hotels in the area, save yourself with this one!
Leisure Partner
10/10
Exceptional
29 Apr 2025
Carl
Room, gym, food
Leisure Partner
8/10
Excellent
18 Apr 2025
Julizzette
The property is a great value for the price. The staff and service is excellent! Everybody's is there to help. The breakfast buffet needs improvement.
Leisure Partner
10/10
Exceptional
16 Apr 2025
Donald
The room was conveniently located. The bed super comfortable and the breakfast delicious.
10/10
Exceptional
09 Apr 2025
giancarlo
New facilities, good breakfast option and nice surroundings
Business
10/10
Exceptional
01 Apr 2025
Sheila
Magnífico hotel, y un servicio excelente. Muy buena ubicación y muy seguro.
Leisure Partner
8/10
Excellent
30 Mar 2025
Maria
The hotel is modern and the rooms are fine. The staff at the front desk was ok but not very helpful recommending restaurants or tours. We stayed 6 nights and I had to talk to a manager in order to get 2 expresso capsules every day😩one day we left on a tour at 6:30am and the room was not ready when we came back at 2:45 PM. I was not feeling good and the front desk employee told me that I had to wait 45 minutes. The priority of the staff is to have the rooms ready for checkin at 3pm not the staying guest!! Customer service is not the best.
Leisure Partner
8/10
Excellent
29 Mar 2025
lorenzo
The human quality of the staff, both from the bar and restaurant to the general service staff, was exceptional.
If I had to point out something that needed to be improved, it would be the breakfast, both in variety and quality. The scrambled eggs were swimming in liquid, making it truly disgusting. On one occasion, at 9 am, there were no hard-boiled or scrambled eggs on the table, and when I asked about the cold cuts or sausage, they informed me that they had run out and that was it. The next day, the same thing happened with the beacon; it ran out at 9:00 am. This aspect definitely needs to be improved. This happened between March 23, 2025, and March 28, 2025.
Leisure Family
10/10
Exceptional
21 Mar 2025
Andy
Modern, clean and efficient hotel. Nice area around the swimming pool to sit and relax with a pisco sour! Good value for money.
Leisure Partner
8/10
Excellent
01 Mar 2025
LeAnne
Nice modern hotel with lots to do in the area. The bed was comfortable.
Leisure Self
4/10
Poor
25 Feb 2025
Michael
I disliked nothing; therefore I must have liked everything about our stay here. The best hotel we stayed in during our six-week escape from Canadian winter to South American summer.
Leisure Partner
10/10
Exceptional
23 Feb 2025
James
Such a good location,immaculate,great staff,loved my time there..so much so,that I booked again
Leisure Partner
10/10
Exceptional
21 Feb 2025
Celia

Friendly, efficient and all round fabulous hotel

A fantastic hotel that exceeded our expectations! Warm, friendly staff on reception and in the restaurant. Everyone was so helpful, efficient and went above and beyond to make our stay perfect! Sebastian and Camille were incredibly helpful when we checked in and were very grateful for that. Highly recommend!
Partner
10/10
Exceptional
19 Feb 2025
David
Location. Quiet. Great shower! Fridge wasn't on and as result something spoiled.
Leisure Family
8/10
Excellent
19 Feb 2025
Frederick
It was good
Business
10/10
Exceptional
16 Jan 2025
Andy
Really great, modern hotel. Room was big with a great bathroom and roomy shower. Excellent location for walking around Providencia. Staff were all very helpful. Breakfast, restaurant and bar are recommended too.
Leisure Self
2/10
Poor
07 Jan 2025
Gary
Extremely poor service
Leisure Partner
10/10
Exceptional
25 Dec 2024
Natalia
The room was small but clean and comfortable. The staff were kind, and they accommodated an early check in. The area was quiet, safe, really nice to walk with many dining options and close to everything.
Leisure Partner
10/10
Exceptional
23 Dec 2024
Betty

Providencia pit stop

Very clean and comfortable; outstanding accommodation considering the modest price. Nice neighborhood and good restaurant attached.
Partner
10/10
Exceptional
21 Dec 2024
christina
Clean, quiet, convenient and was given a courtesy early check in and late checkout which I really appreciated after a few weeks of traveling through South America.
Leisure Self
8/10
Excellent
02 Dec 2024
John
.
Leisure Partner
10/10
Exceptional
29 Nov 2024
Molly
The apartment was very modern and clean. The staff were very helpful.
Leisure Partner
10/10
Exceptional
22 Apr 2024
Allen
Everyone was very polite and helpful. The room was very clean and well built.
Leisure Partner
10/10
Exceptional
07 Apr 2024
GUY
Room 9
Bath 8
View 7
Breakfast 9
Price 8
Area 10
Public transportation 9
Safety 9
Gym 7
Pool 6
Elevators 3
Leisure Partner
10/10
Exceptional
05 Apr 2024
Randeep
Great location, helpful staff, clean, good restaurant & breakfast options
Leisure Self
10/10
Exceptional
24 Mar 2024
sathyamoorthy
It was amazing and I strongly recommend. Will choose this when I come again
Business
10/10
Exceptional
24 Mar 2024
Joseph
Great location. Super staff
Leisure Partner
10/10
Exceptional
20 Feb 2024
Michael

Very Nice Hotel

Great hotel stay. Modern, clean, convenient location. Front desk staff were outstanding. Free breakfast was very good.
Partner
10/10
Exceptional
18 Feb 2024
David
Very comfortable hotel in the heart of Providencia. Extensive breakfast options. Very comfortable bed and linens. Close to the Metro and great restaurants.
Leisure Partner
8/10
Excellent
08 Feb 2024
EDUARDO

Almasur - great stay - would return

Very nice and comfortable property.
Needs a little attention to details.
Didn´t have the chance to try the breakfast.
Good parking lot.
Friendly staff.
Partner
10/10
Exceptional
18 Jan 2024
Roberto

Nice hotel which I will book again

My room lacked drawers to place my underwear and tshirts. I would have enjoyed a sofa or couch.
Business

Location & surroundings

Hotel Almasur Providencia
Avenida Pedro De Valdivia 440, Santiago, Chile

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Hotel Almasur Providencia

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