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Novotel Santiago Providencia

Santiago de Chile · Chile

Avenida Holanda 222 Providencia, 18View location

9.2/10Excellent1,000 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.2/109.2
Amenities9.0/109.0
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Santiago Providencia

The Novotel Santiago Providencia hotel is located in one of the city's best neighborhoods, near to the metro, shopping malls, restaurants and tourist hotspots such as Sky Costanera, Cerro San Cristóbal hill and Plaza de Armas, with easy access to Santiago Airport, the wineries and ski resorts.

The hotel boasts an indoor swimming pool, spa, fitness center, meeting rooms, restaurant, bar, free WIFI and car park. Children up to the age of 16 stay free of charge when staying in the same room as their parents. Connecting rooms for families, children's menu and play area.

Children up to the age of 16 stay free of charge when sharing the same room as their parents. Pets are welcome.

Read more about this hotelShow less

Located in Santiago (Providencia), Novotel Santiago Providencia is within a 10-minute walk of Costanera Center and Vivo Panorámico. This family-friendly hotel is 1 mi (1.7 km) from Drugstore and 2 mi (3.2 km) from Clínica Indisa.

Make yourself at home in one of the 178 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include complimentary wired internet access, a business center, and express check-out. This hotel has 6 meeting rooms available for events.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs and cats are allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
    • Pet fee: CLP 33520 per pet, per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Costanera Center 0.5 km / 0.3 mi
Apoquindo 0.5 km / 0.3 mi
Tobalaba Urban Market 0.6 km / 0.4 mi
Gran Torre Costanera 0.7 km / 0.5 mi
Vivo Panorámico 0.8 km / 0.5 mi
Drugstore 1 km / 0.6 mi
Peru Plaza 1 km / 0.6 mi
Sculpture Park 1.3 km / 0.8 mi
Parque de las Esculturas Exhibition Hall 1.4 km / 0.8 mi
Santiago Cable Car: Oasis Station 1.8 km / 1.1 mi
Bicentennial Park 1.8 km / 1.1 mi
Los Leones Golf Club 1.9 km / 1.2 mi
Sernatur 1.9 km / 1.2 mi
Municipal Market of Providencia 1.9 km / 1.2 mi
Clínica Indisa 2 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Year of most recent renovation: 2018
  • Total number of rooms: 178
  • Number of floors (main building): 18
  • Junior suites: 2
  • Superior rooms: 176
  • Accessible rooms: 2
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
Show 42 more facilities & services
  • Maestro
  • Visa Electrón
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Gym
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Non-smoking area
  • Meeting room: 6
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Indoor freshwater pool: 1
  • Indoor heated pool: 1
  • Kids’ club
  • Sauna
  • Spa centreExtra charge
  • SERNATUR Sello S
  • Breakfast
  • Breakfast buffet
  • Early bird breakfast
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Novotel Santiago Providencia

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Novotel Santiago Providencia

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Tent SUPERIORTent • SUPERIORTLN.SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Tent SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–7 • Adults: max. 7 • Children: max. 6
    Room type
    Tent
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TLN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR KING BEDRoom • SUPERIOR KING BED • 1 Bedroom • 25 m²ROO.KG-SU
    Room SUPERIOR KING BEDPhoto unavailable2 photos

    Novotel Santiago Providencia

    Room SUPERIOR KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIOR • 1 Bedroom • 25 m²SGL.SU
    SINGLE SUPERIORPhoto unavailable2 photos

    Novotel Santiago Providencia

    SINGLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Novotel Santiago Providencia

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-1

    Photos are not available for this room type.

    Novotel Santiago Providencia

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 25 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable2 photos

    Novotel Santiago Providencia

    DOUBLE SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 25 m²TWN.SU
    TWIN SUPERIORPhoto unavailable1 photo

    Novotel Santiago Providencia

    TWIN SUPERIOR

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Double or Twin EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Novotel Santiago Providencia

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE CITY VIEWDOUBLE • EXECUTIVE CITY VIEWDBL.CV-EJ

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU-1

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-2

    Photos are not available for this room type.

    Novotel Santiago Providencia

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1

    Photos are not available for this room type.

    Novotel Santiago Providencia

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR QUEEN BEDTWIN • SUPERIOR QUEEN BEDTWN.QN-SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    TWIN SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVE • 1 Bedroom • 25 m²TWN.EJ
    TWIN EXECUTIVEPhoto unavailable2 photos

    Novotel Santiago Providencia

    TWIN EXECUTIVE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 25 m²TWN.SU-1
    TWIN SUPERIORPhoto unavailable4 photos

    Novotel Santiago Providencia

    TWIN SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Novotel Santiago Providencia

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR WITH DOUBLE BEDSUITE • SUPERIOR WITH DOUBLE BEDSUI.DB-SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    SUITE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVE CITY VIEWRoom • EXECUTIVE CITY VIEWROO.CV-EJ

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Room EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 25 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable4 photos

    Novotel Santiago Providencia

    DOUBLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Novotel Santiago Providencia

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIOR • 1 Bedroom • 25 m²ROO.SU
    Room SUPERIORPhoto unavailable6 photos

    Novotel Santiago Providencia

    Room SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR KING BEDDouble or Twin • SUPERIOR KING BEDDBT.KG-SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Double or Twin SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BED • 1 Bedroom • 49 m²SUI.KG-SU
    SUITE SUPERIOR KING BEDPhoto unavailable4 photos

    Novotel Santiago Providencia

    SUITE SUPERIOR KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Novotel Santiago Providencia

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BED • 1 Bedroom • 25 m²DBL.EJ-QN
    DOUBLE EXECUTIVE QUEEN BEDPhoto unavailable2 photos

    Novotel Santiago Providencia

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Novotel Santiago Providencia

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Santiago Providencia

9.2
Excellent
1,000 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
01 Aug 2026
Paola
Muy bueno!!
8/10
Excellent
28 Jul 2026
Walter
La ubicacion excelente, la habitacion perfecta y con todo lo que uno precisa. El equipo excelente , super atentos y serviciales. La comida buenisima!. Lo unico malo , que para mi es critico, el internet que se corta todo el tiempo e influye sobre las posibilidad de trabajar y tambien de ver TV ya que el mismo esta conectado al internet y se cortaba todo el tiempo. Estoy seguro que entienden la importancia del internet en estos tiempos y lo solucionaran. Yo seguire yendo, con la esperanza de que asi sea.
10/10
Exceptional
26 May 2026
Pedro
Buen servicio en la recepción
Partner
10/10
Exceptional
26 May 2026
Pedro
Deben mejorar el servicio en el desayuno, media hora antes del cierre parecía desatendido , faltaban platos y vasos … por un buen rato . Por lo demás muy bien
Partner
10/10
Exceptional
23 May 2026
Pedro
Bien atendidos , buena ubicación y buen servicio
Partner
8/10
Excellent
15 May 2026
Htike
Room was clean and well kept, although not soundproof so you can hear other guests in the corridors
Self
8/10
Excellent
08 May 2026
Francis
Staff shines at this property. Ignacio, Patricio, Nicolas, William, Esteban, and Christina were all above average in their attention to guests. Strong air conditioning in the room, helpful housekeeping, and strong security make this a top choice for Santiago.
Self
10/10
Exceptional
26 Apr 2026
Mara
Excelente ubicacion. A cinco minutos de Cenco Costanera mall de 7 pisos con multiples restaurantes. Es una Zona segura donde se puede caminar. La estacion del metro esta a 5 minutos del hotel.
Partner
6/10
Pleasant
22 Apr 2026
Linlin
The location is pretty good, it’s clean, but the amenity is poor. We booked a room for two adults, they just supply one tooth brush cup and one mock tower. By the way the towers are old and not clean enough. The bathroom door is sliding down authority with noise. Tiny sink top for personal stuff. You can hear the neighbors’ voice. The TV, poor channel choice. And we can’t use our own YouTube or Netflix or even casting.
Partner
10/10
Exceptional
08 Apr 2026
Yalexis
I love the beds and pillows of this hotel. You can get a good nice sleep. Also the breakfast has variety and the location is great. Even though the pool is small, you can get a nice relaxing time.
Self
10/10
Exceptional
06 Apr 2026
Elaine
The room was spacious and very clean. Staff were always smiling and helpful. Location was handy.
Friends_and_family Family
10/10
Exceptional
18 Mar 2026
Henry
Great service
Partner
10/10
Exceptional
18 Mar 2026
GARY
Staff very friendly
10/10
Exceptional
13 Mar 2026
Cecilia
Nice place, close to everything and decent restaurant.
Partner
8/10
Excellent
01 Mar 2026
Jacques
Cleanses of rooms and location
Self
10/10
Exceptional
01 Mar 2026
Deborah Jean
Room was large and very clean, the staff were helpful. I liked the carafe in the room and water station in the hall to fill it up great idea. Breakfast was fantastic with a large variety of food. Excellent location.
Self
6/10
Pleasant
21 Feb 2026
David
While the room was clean and the location is convenient, our experience was overshadowed by maintenance failures and poor service. The refrigerator was broken, and the bathroom sink had a major crack that resulted in a cut on my finger. When we reported it, the staff dismissed it as a \"functioning\" sink rather than addressing the safety and health hazard.
Check-in was also a mess. We arrived at 10 AM and were told to return at 3 PM. Even after returning at the requested time, we weren't given a key until nearly 4 PM. The front desk is incredibly disorganized and lacked any sense of urgency.
Friends
8/10
Excellent
21 Feb 2026
David
Great location room are clean other than our bathroom sink is broken
Family
8/10
Excellent
16 Feb 2026
Karl
Clean. Comfortable. Slept well. Overall good. Nice front desk and very helpful. Modern - definitely a 4. Room service - mehhh. You tell them that you want ketchup, they forget. You tell they you’re gonna pay in cash and they come up with no cash.
Leisure Self
10/10
Exceptional
15 Feb 2026
Zorica
Very clean and secure hotel. Excellent breakfast & coffee!
Leisure Friends
8/10
Excellent
15 Feb 2026
Tatiana
Very clean room. Breakfast offered both lactose free milk & turkey slices. From someone who has food sensitivities - thank you.
Friends_and_family Friends
10/10
Exceptional
11 Feb 2026
Clyde
Cleaning staff were very thorough. Some expected stuff like overpriced laundry services. Generally a very good breakfast in the restaurant with real scrambled eggs (not instant) provided every day, along with bacon/ham and another choice on the warm serving line. Juice bar, coffee, and tea. Daily choice of fresh fruit and vegetables, cheeses, etc. along with a continental breakfast bar with sweets and croisants. The \"refrigerator\" in the room was more like a wine cooler, barely cooler than room tempature. Did not observe a microwave being available. Room had a safe and an iron, hair dryer.
Leisure Partner
8/10
Excellent
04 Feb 2026
Tatiana
Clean room. Responsive front desk staff.
Friends_and_family Friends
10/10
Exceptional
30 Jan 2026
will
Cleanliness.excellent service.
10/10
Exceptional
21 Jan 2026
kaylia
Enjoyed my stay and the breakfast was great!
Leisure
10/10
Exceptional
15 Jan 2026
Maricarmen
Everything was great: Hotel, rooms, employees, location.
8/10
Excellent
10 Jan 2026
Rinat
The room was comfortable and the location was good BUT the light in my bathroom stopped working the next day and they were not fixed in the following five days despite the repeated requests
Self
10/10
Exceptional
29 Dec 2025
Vaibhav
Great location and very good breakfast choices.
Leisure Family
8/10
Excellent
24 Dec 2025
Anibal Nicolas
Overall, a good stay, but I was disappointed with my check-in experience. I asked the front desk to get a room away from the elevators, and they have me a room right in front. The next morning, well before check out, another front staff person have be another room far away from the elevator. Having my request ignored and having to ask again denies me from giving a higher star rating.
Business_and_leisure Self
8/10
Excellent
12 Dec 2025
maria
Good stay
Business_and_leisure Partner
10/10
Exceptional
10 Dec 2025
Leon
Lovely cleaners and staff. Quick check in and out. Perfect location.
Partner
10/10
Exceptional
09 Dec 2025
Gabriela
Great location
10/10
Exceptional
29 Nov 2025
Nimsy
Excelente hotel, buen desayuno con buena variedad, buena ubicación.
Leisure Self
10/10
Exceptional
21 Nov 2025
Alvaro
Clean. Great location
Friends_and_family Friends
8/10
Excellent
20 Nov 2025
Itaru
Good place to stay short term
Business Self
8/10
Excellent
01 Nov 2025
Jorge
Comfortable bed, nice rooms, excellent breakfast. Nice location, close to the metro and several restaurants walking distance
Leisure Self
10/10
Exceptional
28 Oct 2025
Alan
The staff was very helpful and attentive during our stay.
Leisure Family
10/10
Exceptional
28 Oct 2025
stella
The room is very clean and the front desk staffs are very helpful and friendly.
Leisure Partner
10/10
Exceptional
07 Oct 2025
Vania
Wonderful staff, very clean, great food and service
Leisure Family
8/10
Excellent
01 Oct 2025
Hong Yeong
The staff here are attentive and helpful. Stayed here for our pre & post Patagonia trip.
Partner
10/10
Exceptional
22 Sep 2025
Carolina
2 blocks from the Costanera mall, super conviniente… I loved my stay
Leisure Self
10/10
Exceptional
20 Sep 2025
Juan Carlos Rodriguez
Almost everything was good except for one of the employees I believe her name was Christy but she was rude because she acuses me that I was reserving for one person and was other but at the time I checked in I paying for the second person but I add one more day but they never tell if the charge for it but. This person wasn’t professional because it was easy just to inform that was some amount due. Make me feel like a delinquent I was for first time in chile everything was great except for this person she was working on Friday around 4pm
Business Self
6/10
Pleasant
07 Sep 2025
Stephen

Ok

It was ok. Affordable, clean, small room.
Partner
10/10
Exceptional
15 Aug 2025
nisha
Staff were super helpful! Rooms were clean and quiet.
Leisure Family
10/10
Exceptional
11 Aug 2025
Valeriya
This hotel is really great for a stay in Santiago. It is located in the Providencia neighborhood (very safe all times of the day) and has easy access to delicious dining and sight-seeing. The hotel breakfast was very good and rooms were clean and fairly modern. Staff was very friendly and helped me find the nearest ATM's. Metro stop Tobalaba is very close walking distance and the city's historic district is a short cab ride away.
Leisure Self
10/10
Exceptional
18 Jul 2025
Deanna
A nice, well-maintained hotel in a safe/convenient area. The breakfast had a very large variety of pastries (a gluten free sandwich can be ordered on request), some fruit and cereals, cheese and meat, and three hot items (scrambled eggs and usually some kind of sausage or eggplant with melted cheese). Seems to cater mainly to Spanish and Portuguese speakers (eg. the restaurant does not have an English menu). The staff were helpful and we enjoyed our stay.
10/10
Exceptional
27 Jun 2025
jaime cesar
Near a huge mall and near to the tallest building in Latin America
Leisure
10/10
Exceptional
08 Jun 2025
Rahul
This is an excellent hotel at the level of a Marriott or Hilton. Its safe, convenient and everyone was friendly.
Leisure Family
10/10
Exceptional
31 May 2025
Hector
Good
Business
6/10
Pleasant
27 May 2025
Jose
They don’t let you check in after 3 PM and our flight get there at 7 AM and then I’ll let you check out late. You have to be out of there at 11:30.
8/10
Excellent
21 May 2025
Roberto
Very comfortable rooms with good amenities. Breakfast are really good.
Leisure Self
10/10
Exceptional
05 May 2025
Sava

Great location!

This hotel is a great location, easy walking distance to most sites. Staff are freindly and rooms are clean.
Self
10/10
Exceptional
18 Apr 2025
JENNIFER
The suite for the week was perfect. They cleaned the room every day and it was great. Absolutely going back.
Leisure Family
4/10
Poor
09 Apr 2025
Rossana
I like the Novotel chain very much, however our experience with Novotel Santiago Providencia was very poor. The room we SPECIFICALLY book for a view on a high floor was facing a WALL OF THE OTHER BUILDING. The WHINEY guy at the front desk said \"you only said high floor\". No, no we didn't... The bath towels not only were stained with god only knows what and full of holes or shaved half way through. The floors in the room were filthy, full of dust and dirt, next to the headboards especially. We got sick from eating the undercooked eggs and other parts the buffet were just nasty. The chairs were thoroughly stained and unclean. The coffee machine was out of order but the staff offered Nespresso coffee for a fee. The breakfast staff were awful and unpleasant to deal with. They obviously did not want us there. I regret my stay at Novotel Providencia and will NEVER RETURN.
Leisure Partner
10/10
Exceptional
06 Apr 2025
Matthew
.
Leisure Self
8/10
Excellent
05 Apr 2025
Verified traveler

An OK hotel in good neighborhood

Our stay at Novotel Santiago Provedencia was OK. The front desk was not that friendly. Not all of the front desk staff spoke English. The quality of towels were not good in the room. The breakfast was very good. The hotel location is good and in a safe neighborhood.
Partner
10/10
Exceptional
03 Apr 2025
Hui
Good service. Friendly and professional staff.
Leisure Friends
10/10
Exceptional
29 Mar 2025
Ivonne Cruz
Excellent place to stay
Business Self
10/10
Exceptional
28 Mar 2025
Kerry
Convenient location. Plenty of restaurants and the mall close by.
Leisure Family_with_children
10/10
Exceptional
03 Mar 2025
barbara
Beautiful place, excellent breakfast and staff.
Leisure Family
8/10
Excellent
18 Feb 2025
Erico
Hotel was what is expected for this price range. The room was clean and modern. The staff were helpful and kind. And the location is good, on a nice neighbourhood, close to a subway station and a big mall.

The only down side is that the hotel doesn't offer free parking like other hotels in the region. It has an underground parking, but it is a paid parking. They only offer a discount for Accor members.
Leisure Partner
4/10
Poor
10 Jan 2025
Peter
We found the front desk staff not only unfriendly but also unhelpful and ill informed of the room amenities. Check in was not friendly and when we asked for a power adapter we were told we would need to buy one. We later found a universal power point in the room that the staff seemed unaware of. Shame, as other than that the property and area were good.
Leisure Friends
10/10
Exceptional
09 Jan 2025
Ivan
Hotel austero y limpio. Sugiero trabajen en check in en línea para no tener que esperar en recepción
Leisure Family
10/10
Exceptional
09 Dec 2024
sarah
Excellent location and excellent service!!!
Leisure Family
8/10
Excellent
09 Dec 2024
Erwin
Our room and breakfast were very good. The location is excellent, staff was friendly.
Leisure Partner
10/10
Exceptional
03 Dec 2024
Shaohua
Close to the new business areas of Santiago. Many office workers and traffic nearby during rush hour. That makes it harder to have a Uber ride during rush hours, but also maks the surrounding areas safer and with more restaurants.
Leisure Partner
10/10
Exceptional
30 Nov 2024
Olga
Nice and safe place, the staff is awesome!
Leisure Self
8/10
Excellent
15 Nov 2024
Carmen
Was a nice property near lots of shopping and dining options.
Leisure Partner
6/10
Pleasant
24 Oct 2024
Robert
Room good except no functioning refrigerator. Limited dinner options. Staff very friendly and helpful.
Leisure Partner
10/10
Exceptional
23 Oct 2024
Andrew
Good hotel
Leisure Partner
10/10
Exceptional
21 Oct 2024
KAMRAN
The property is located close to the Shopping Mall and is conveniently walakble to hop on hop off bus for the city tour.
Leisure Self
10/10
Exceptional
30 Sep 2024
Carolina
Staff was extremely helpful and knowledgeable. The property was clean, renovated and well located. The hotel is well rounded with fully equipped gym, great breakfest.
Leisure Family
10/10
Exceptional
24 Sep 2024
Micheal
.
Leisure Partner
6/10
Pleasant
13 Aug 2024
Radina
The only downside is waiting 40mins for an iron or a towel each time.
Leisure Family_with_children
10/10
Exceptional
29 Jul 2024
Amanda
Really great value hotel for its amenities. Comfortable sized rooms and restaurant and room service when you just need to stay in and rest. Close to many public transit modes, and walkable to cafes and shopping in condes, for example
Leisure Friends
2/10
Poor
30 Apr 2024
Daniel
Worst, unfriendly and rude staff I ever encountered and I’ve been in over 50 cities around the world.
The guest bathroom was the most dirty, the street bath will be cleaner.
Made wait until 3pm to get the room and arrived at 7:30 am. When I received the room the safesty security box did not work, requested to be changed because security is one the main concerns for us.
Made me pay a city tax when explained the staff that my wife and I live in Canada over 20 years, I also explained them that before at other hotels they waived it, I guess the inexperience of their staff and not custumer service oriented made them behave like that. Regarless that, the hotel isn't 4* not even 1*, walking in is like walking into a selfservice hotel. I wouldn’t recommend it at all. Very disappointed. Neighbourhood feels unsafe day and night.
Leisure Partner
8/10
Excellent
22 Apr 2024
Nebraska
Ok hotel
Leisure Friends
10/10
Exceptional
01 Apr 2024
MIGUEL
.
10/10
Exceptional
24 Mar 2024
Karen

Comfortable and cosy stay

Very comfortable, clean and cosy rooms. The staff is really friendly and helpful. Since I was not feeling too good, they gave us an early check in. There is a free water filter, so you do not need to buy any mineral water.
Partner
10/10
Exceptional
16 Mar 2024
Pablo
Nice property, very well located
Leisure Family
10/10
Exceptional
16 Mar 2024
Ellen

Nice hotel

The hotel is nice. They adhere to the 3pm check in but they will hold your luggage for you. The room was nice and everything worked. They have a small array of food from 4:30-6:30 am for those that have an early pick up for tours. The regular breakfast is from 6:30 and has a lot more variety. They have paper bags (if you ask) to take breakfast if you are leaving after 6:30 am but don’t have time to sit for breakfast. It is a good location with a metro station 5-7 minutes walking.
Partner
8/10
Excellent
03 Mar 2024
JUNG
Generally, my family was satisfied.
Friends_and_family Family
10/10
Exceptional
01 Mar 2024
Deborah
We were very impressed, the staff was amazing, the breakfast was very good, great location and nice and quiet at night. Whenever we come back to Santiago we will definitely stay here.
Leisure Partner
8/10
Excellent
21 Feb 2024
Yvon
Ok
Leisure Friends
10/10
Exceptional
09 Feb 2024
Kimberly

Highly Recommend!!!

We enjoyed a fabulous stay! The staff at checkin were warm and welcoming. The breakfast was delicious! The rooms were well appointed with modern showers and bathrooms, comfortable King beds, air conditioning, small fridge and large windows for natural light and views of the hills. It was well-located as we walked to parks, great restaurants and the tallest building in South America. We also enjoyed the gym and heated indoor pool. Thank you for a fabulous stay 😊
Partner
8/10
Excellent
02 Feb 2024
Kelly

Nice staff

The location was good and the people were very nice. The
room was ok and the hotel could have been cleaner.
Self
10/10
Exceptional
01 Jan 2024
Lilian
Staff is very helpful especially Cristina at the front desk. She gave us direction and even lend us her subway card to use . She didn’t even want us to pay her back . Very nice !

Thank you

Leisure Partner
10/10
Exceptional
28 Dec 2023
Brian

Where to Stay in Santiago

This is one of the best hotel stays I have experienced in recent years. The front desk staff were very informative and polite. The buffet breakfast had everything I needed to start each day with energy. The room was spacious and the shower had good pressure. The neighbourhood is very walkable and close to the metro to go anywhere you wish. Some excellent restaurants nearby. Hotel gym was clean and equipment is fairly new. Good wifi. I would recommend this hotel to everyone and will stay here next time I return to Santiago.
Self
8/10
Excellent
16 Dec 2023
Gabriel

Ok

Check in was quick. Room was ok and not noisy at all. Bed was great.

The negative was the shower. Each time it would make the floor of the bathroom wet. Also cleaning of the back part of the sink was precarios.

Check out was slow. They have a “quick check out” but you can’t use it so having 4 people before you and only 1 person attending made it slow. There was another person but she was doing something else.
Business
10/10
Exceptional
08 Dec 2023
RAHUL

Very good hotel

Very good location and good comfortable rooms. Good Wi-Fi , good beds , good hot shower. The only downside , 1 charging port in the whole room. Excellent location
Friends_and_family Family
10/10
Exceptional
30 Nov 2023
Verified traveler
I love this hotel, always it has been a great experience. Highly recommended it.
Self
10/10
Exceptional
27 Nov 2023
Ruth
Clean and haas everything needed for my 4 days stay. Quiet and convenient location!
Business_and_leisure Partner
8/10
Excellent
06 Nov 2023
Karen Brooke
The rooms were clean and a good size. The beds were extremely comfortable. The staff were exceptional. Only thing is they were unable to do cash currency exchanges.
Business Self
4/10
Poor
11 Oct 2023
Rodrigo
This property is a good option if you care about a decent price with good location. However and unfortunately, there's better options for the same price in around the same locations. The hotel has many debts in terms of food, amenities and service. For example, they only offer you a kettle and some powder coffee. Other hotels for the same price around the area offer you a Nespresso machine or similar. If you don't care about these amenities, and value location, then most definitely Novotel can be a good option.
Business Self
10/10
Exceptional
07 Oct 2023
Crystal

Great staff!

The best thing about this hotel is the staff. They are incredibly friendly and helpful! From the welcome from the security guards, Oriana in housekeeping to Valentina and the team in the restaurant. They are all about service. ❤️
Friends_and_family Family
10/10
Exceptional
05 Oct 2023
Robert

Modern hotel in good neighbourhood of Santiago

Nice modern hotel with pool/ sauna. Room was a good size and clean. The hotel is close to Los Leones metro. Some nice bars and restaurants in walking distance. It felt a safe area (even in the evening). Staff friendly and helpful. We would stay here again.
Partner
10/10
Exceptional
10 Sep 2023
Margaret Rothenberg
We felt very comfortable. The Reception and staff are so helpful even with our language barriers. Good representation of the friendliness of Chilean people. We give it5 stars!
Business_and_leisure Family
10/10
Exceptional
25 Aug 2023
Amanda
I was looking for a hotel in Santiago with spa services and am glad I decided on this one. It was very easy to book use of the sauna, and the pool was open with warm water as well. The location is excellent and the staff very friendly and helpful! There is also lots of space to hang out and work with a laptop if you need to kill time while waiting for a flight. I would stay here again!
Leisure Self
10/10
Exceptional
09 Jul 2023
John
The staff was very professional and extremely helpful. We had issues with luggage with the airline. They called and arranged everything.

The area around hotel is good and we felt safe walking at night. The breakfast at the hotel was very fresh and good. Very clean and quiet. The staff knew English very well.
Leisure Partner
10/10
Exceptional
10 Jun 2023
Nicola
Hotel was clean and modern. Easy walking distance to the Costanera centre.
Breakfast had a great selection of traditional Chilean foods and more common breakfast foods included hot and cold options.
Leisure Family

Location & surroundings

Novotel Santiago Providencia
Avenida Holanda 222 Providencia, 18, Santiago, Chile

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Novotel Santiago Providencia

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