Panamericana Hotel Providencia

Chile , Santiago de Chile
SANTIAGO, Francisco Noguera, 146, Providencia
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50 reviews shown

10/10

Exceptional

27 Jan 2026

Judith

The hotel is in a good location near a lot of restaurants and a small craft market. Rooms are of adequate size but those on the front of the building have noise from traffic and local dogs barking. Staff is very friendly and drinks/food in the restaurant are good. Coffee is available in the lobby throughout the day. The breakfast buffet is adequate but not great. The welcome drink (pisco sour) was appreciated.

Leisure Friends

8/10

Excellent

04 Jan 2026

Steve

Good staff

4/10

Poor

22 Nov 2025

Nicole

Le commis qui nous a reçu n’avait aucun sourire . Avions l’impression de le déranger . La carte de la chambre ne fonctionnait pas ; aucune excuse !

Partner

2/10

Poor

21 Nov 2025

Gonzalo

Hotel Très Décevante.

10/10

Exceptional

13 May 2025

Laurel

The hotel is nestled on a side street in the bustling Providencia neighborhood - a lovely upscale area of Santiago. The staff are excellent and went the extra mile for us on a number of occasions. Rooms are basic but clean and there's an excellent free breakfast offered. I would definitely stay here again when in Santiago. In 2 weeks in SA we found this to be a top hotel - and it's very reasonably priced !

Leisure Partner

8/10

Excellent

26 Jan 2024

Kerry

Excellent location, very good hotel

Very good overall. Excellent location! Toilet was old and doesn't flush well.
Breakfast was very good, but not extraordinary.
Room comfortable and clean.

Business

6/10

Pleasant

07 Jan 2024

Gale

You come in a locked gate then down a steep incline or stairs with your luggage. Very awkward. Our bathroom on the cruise ship is bigger than the hotel bathroom

Leisure

10/10

Exceptional

07 Jan 2024

Katherine

Comfortable neighborhood feel, less than a block walk to good dining and shopping options.

Leisure Self

8/10

Excellent

08 May 2023

Helena

I liked the location
I didn't like that I had no water bottles in the room but I could fill up in the lobby

Business_and_leisure

10/10

Exceptional

12 Mar 2023

Carlos

Everything really. Nice staff, generally clean and good location.

Leisure Family

6/10

Pleasant

08 Mar 2023

Scott

The property was in a quiet area with good restaurants in walking distance. The wifi was intermittent. It was the same issue when we were there. So it doesn't seem to be an important issue for them.

Leisure Partner

10/10

Exceptional

10 Jan 2023

Jacob

The front desk staff spoke excellent English and were extremely professional and polite. The rooms were clean, spacious enough, and had a modern look. The breakfast spread was quite nice. There was a security guard stationed out front (apparently 24 hours) but it also seemed like a safe area to me and I walked around the area even late at night with no problems. I would stay here again.

Business Self

6/10

Pleasant

15 Mar 2020

Haydn

Good location. Close to Metro, shops restaurants etc.
Large loud air conditioner on floor next to bed made you either hot or cold.
Breakfast standard with nice pastries.
No service around pool - had to go to bar for drinks and as no plastic glasses available could not drink around pool but could use courtyard area.

Leisure Partner

8/10

Excellent

02 Feb 2020

Verified traveler

The location is perfect. In a quiet area very convenient to

6/10

Pleasant

01 Feb 2020

Verified traveler

It was quite noisey because the room was facing the service gate which was being buzzed throughout the night. The air conditioning was dated and very loud and not easy to manage the thermostat.

Leisure Self

10/10

Exceptional

01 Feb 2020

HWONG

ry nice and spaceious hotel

A Very nice hotel staffs are helpful and friendly

Self

8/10

Excellent

05 Jan 2020

Wendy

Good location, walking distance to everywhere, decent breakfast

Partner

10/10

Exceptional

09 Jul 2019

Verified traveler

This is a well-run, clean hotel with helpful staff. Many staff members knew English.

Leisure Partner

8/10

Excellent

26 Jun 2019

Verified traveler

The property was very clean and their employees were very welcoming and nice.

Business Friends

8/10

Excellent

15 Mar 2019

Donald

It is central to the local avenue and is easy access to everything. It is also very safe.

Leisure Partner

6/10

Pleasant

31 Jan 2019

Verified traveler

Old hotel, needs maintenance and re modeling. No access for disability people. Needs to improve the breakfast, internet is horrible and I found spiders on the room. I don’t recommend this hotel

10/10

Exceptional

30 Jan 2019

eamon

ideal downtown choice

Well located
good restaurants and shops nearby
subway close to hotel
nice walk through linear park to town centre

Partner

8/10

Excellent

27 May 2018

Verified traveler

Great area, very pleasant and comfortable hotel. Not a luxury one but good enough.

8/10

Excellent

23 Mar 2018

Andy

Walking distance to eating area and shopping mall.

Very good location. Easy to access the subway train. I will recommend this hotel to my friends.

8/10

Excellent

04 Feb 2018

Adequate hotel in nice neighborhood of Providencia

This an adequate hotel near the Metro and good restaurants. Still, there is nothing amazing that would bring me back considering the diversity of hotels in Santiago. The rooms are small and not for hanging out. The wifi connection is inadequate.

8/10

Excellent

31 Aug 2017

Jhonattan

Limited parking

Partner

10/10

Exceptional

28 Dec 2016

Annie

convenient and clean hotel.

staff were great. very helpful. except there is individual AC in each room, and it turned on automatically. Very nosiy when the AC is on.

Family

8/10

Excellent

22 Dec 2016

syweping

for the ads in Hotel.com page, it shows airport shuttle available, after you paid, the invoice shows airport shuttle upon request,7 days before we get there, I contact the hotel, they told me they do not provide shuttle, just teach me how to contact shuttle company to arrange shuttle to go after you get there. end up the shuttle charge is about the same as the room. They do not have any Airport shuttle service, only give you location to find shuttle and you pay for it.

Partner

4/10

Poor

07 Apr 2016

Verified traveler

Disappointing stay at Panamericana

Stayed at Panamericana on a short business trip.
Great location right next to Av. Providencia and Metro Pedro de Valdivia. Staff proved to be quite pollite and helpful, although at breakfast you are really left alone. Breakfast was acceptable but quite poor on variety. One would expect a bit more from a hotel of this price category.
Room was very crowded as the huge King-and-a-half-size bed took most of the space. The bed was nice though.
The shower gave no hot (or even warm) water during my two evenings and two mornings I was there. The staff was basically shrugging their shoulders when the news was brought to them.
I don't think I will stay here again.

10/10

Exceptional

24 Feb 2016

Verified traveler

OK, but not great.

Very dissapointed. Swimming pool was under constructions.

Partner

6/10

Pleasant

07 Nov 2015

Verified traveler

internet is bad, i was here already several times and still they have same problem, for me big issue as im business traveller.

6/10

Pleasant

18 Jul 2013

Verified traveler

Well located, poor service

Pretty nice hotel, really well located and nice rooms.
Although it says it has a parking lot, it was too small and we had to wait to accomodate the cars in fron so we could get out.
The worst thing was that they were working in the floor above since 9 am!! Drilling and using other noisy tools. No one gave us an explanation.. Really dissapointing

4/10

Poor

21 Jul 2012

Verified traveler

nothing about this hotel is 4 stars

Worst hotel experience in 15 years of business trips to Santiago. Other than the location, nothing about this hotel is 4 stars (except the price) - should be 2 stars at most. Tiny room; shower/bath full of mold; shower head absolutely filthy; paint peeling in room interior walls; black scuff marks on room walls; dated and filthy carpet; internet was often down because the power cord was frequently (albeit inadvertently) dislodged by the maids and/or the other hotel guests; 4 of the six lights in my rooms hallway were non-functioning; maids walked into room twice - once with one knock and an immediate opening of door, and later the same day with no knock at all, simply entered the room. The in-room 'safe deposit box' had no locking mechanism (hole where he lock should be) and was not adhered to anything. TV screen was smaller than a typical computer screen. TV is not that important for me personally but this absolutely tiny 'flatscreen' is simply not consistent with a 4-star hotel. The 'business center' consisted of two small and dated computers off the lobby area. Granted it is winter, but the pool area maintenance was extremely poor. Room was so dirty I documented with photos. Location was the only bright spot of the stay - very centrally located with a numerous variety of nice restraints within a short walking distance.

10/10

Exceptional

12 May 2010

Greg

Panamericana Hotel in Santiago, Chile

What a super location, older hotel and on the smaller side but great and safe neighborhood! Would stay there again!

10/10

Exceptional

20 Feb 2026

Frederico

Quarto sempre bem limpo, equipe educada!

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

anelise

Bom hotel mas precisa de uma reforma

Friends_and_family Family

6/10

Pleasant

03 Jan 2026

ROSANA

Equipe gentil, localização boa, mas o quarto não tinha frigobar, café da manhã sem variedade, TV sem internet.

Partner

6/10

Pleasant

14 Sep 2025

Victor Hugo

Muito a Melhora

Muito bem localizado. Quarto não tem frigobar, fez muita falta. Nas fotos os quartos são mais “bonitos” que a realodade. Café da manha de medio pra fraco. Restaurante de medio pra fraco. Funcionários todos educados. Nota 5.

Partner

6/10

Pleasant

30 Jun 2025

ELIENE

Razoável. A entrada do hotel tem escadas o que dificulta a descida com malas. Lá nao há pessoas disponíveis para ajudar a carregar malas. Tem um segurança, mas é proibido ajudar a descer as malas até a porta. Cobraram o valor de 3 toalhas, alegando que manchamos as mesmas, com maquiagem, entretanto, afirmo, foi uma manchinha imperceptível. Nunca passei por isso em outras hospedagens, nem quando meu cabelo era vermelho e sei que a tinta desbotava e manchava as toalhas. E a maneira com que o assunto foi tratado.

Friends_and_family Friends

8/10

Excellent

27 May 2025

BERGSON

Boa estadia

Partner

10/10

Exceptional

14 Jul 2024

Alan

Ótima localização.

Café da manhã muito bom! Ovos mexidos, bacon, batatas, iogurte, variados pães. Funcionários atenciosos. Ótima localização. A mais perto do teleférico do Cerro de San Crístobal. Pontos de melhoria, por se classificar como 4 estrelas, podia ter melhores espaços coletivos como academia e ar livre. Também verificar reservas com cama de casal. Quem sai cedo para os passeios pode reservar um lanchinho no lugar do café da manhã (podiam caprichar mais na qualidade e quantidade, mas já ajuda). Enfim, recomendo pelo custo-benefício.

Friends_and_family Family

6/10

Pleasant

27 Sep 2023

Sandro

Hotel para passar uma noite apenas

Hotel não muito bem localizado, não há restaurantes por perto e não dispõe de room service. Se quiser comer algo à noite tem que pedir por aplicativo. Escadas na entrada e ninguém te ajuda com a bagagem. Funcionários pouco solícitos. Café da manhã, quarto e cama razoáveis.

Partner

10/10

Exceptional

15 Aug 2023

Leandro

Maravilhoso!!!

Fiquei muito satisfeito com minha estadia neste Hotel, além de ser muito lindo, os funcionários foram muito receptivos, hotel muito bem localizado,próximo à estação de metrô , mercados, farmácias, restaurantes , deu pra fazer tudo a pé e de metrô, economizei muito com Uber!! o café da manhã excelente, e nos dias que tive passeio as 05h da manhã , montaram um box de café pra viagem, todos muito atenciosos, com certeza me hospedaria novamente neste Hotel , estão de Parabéns!!

Partner

10/10

Exceptional

31 Jul 2023

Katia

Maravilhoso

Leisure Family_with_children

8/10

Excellent

01 Jun 2023

Flavio

Hotel muito bom em excelente localização.

O hotel fica bem próximo ao metrô e o bairro é tranquilo e com muitas opções de restaurantes. Os funcionários foram muito atenciosos. O café da manhã é muito bom. O quarto é grande e limpo. O único que atrapalhou foi a internet que não funcionou bem dois dias. Depois resolveram o problema.

Partner

10/10

Exceptional

14 May 2023

Roberto Mitsuo

Excelente

Hotel muito confortável! Ótima localização! Próximo ao shopping Costanera e casas de Câmbio na rua Pedro de Valdivia. Bastante opções de restaurantes próximos.

Partner

8/10

Excellent

24 Apr 2023

Ruth Carla S

O hotel é bom, limpo e bem localizado. Porém a internet não funciona.

Friends_and_family Friends

10/10

Exceptional

04 Apr 2023

nelson bastardo

Todos bien