Hometowne Studios Orlando South

United States , Orlando Area - Florida - FL
Orlando, 9435 Delegates Dr
Show on Google | Map

100 reviews shown

2/10

Poor

16 Mar 2026

Saphyre

Roaches crawling on the floor and walls. Room was dirty and smelled like weed. People very clearly not in their right mind roaming around outside at night. DO NOT bring children there. I checked out the morning after I got there and was supposed to stay a week. The manager left me checked in for the entire stay so she could keep my money. Don’t stay here.

4/10

Poor

12 Mar 2026

Justin

Would not recommend staying here. While the staff was friendly and did the best they could, the room conditions are fine at first glance but slowly turned out to be a stressful stay. Upon first entry, the smoke alarm wouldn’t stop chirping every 2 min. Turns out there was no battery in it and that was fixed but after hours of waiting. The biggest issue was that the shower didn’t work in our room and after contacting the front desk about it they acknowledged the issue but there was no sense of urgency. Nothing happened until we contacted them again and were told a part needed to come in and that it would be fixed the next morning. It was never fixed for the remainder of our stay. We then saw bugs in the room including roaches, got a parking violation for backing into a spot? And our key cards would randomly stop working requiring us to have to go to the front desk and get them reactivated. The only pros of the room were the AC, TV, and large refrigerator/freezer. Other than that the experience of staying here stressed us out and i would not recommend staying here if relaxing or showering is your goal.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Ira

There is something special happening here at Hometowne Studios South! Consistently, the managers have hired a staff that is beyond sublime working overtime to make this more than just a hotel and an extended stay facility. I must once again thank the amazing and loving Sandy, who makes it her job to make you feel more than just a customer. She touches your heart and soul and is truly spectacular as is Latoya, who is just so gracious and humane and Jorge who engages with his warmth and Janetta who made sure from day one that I could complete the work I came here to do. Thank you all! And a final thanks to manager Marta and her bosses too for creating such a love-in. Yes, The rooms are great but the people, even better!! You have all gone BEYOND in your care and blessed are those who get to come here and bathe in it! And yes…..I’m back!xx

Self

2/10

Poor

01 Mar 2026

Veronica

Didn’t stay more than 15 mins. The home had roaches. The front desk attendant gave the same room as me to another couple. They walked right into the room after being there 5 mins. They realized the door didn’t even shut and lock. You just pull the handle it popped right open. Anyone could have walked in. Then the front desk attendant was gone. We left the keys with the security guard. Not an ideal situation or anyone. Huge safety concerns.

Partner

4/10

Poor

28 Feb 2026

MARISOL

Booked a queen sizebed, got a full size bed. Bed was also in horrible standards for sleeping. I also asked for a nonsmoking room and the room reeked in smoke.

Partner

2/10

Poor

23 Feb 2026

Edwin

Terrible rooms the worst

Partner

2/10

Poor

23 Feb 2026

David

Bugs, bed bugs, blood on the walls, dirt on the floor and fridge, 10 bugs in the shower, rotten vanity from water. Smoke detector not installed. Room smelled so bad it stuck to my clothes for 2 days and I almost got sick. This place is a legitimate crack house and should be shut down by the health department.

Self

2/10

Poor

22 Feb 2026

Ilia

I can't believe Expedia has this hotel on their site. I trusted them until this experience. I will from now on book on other sites. This hotel is cockroach infested. They were everywhere it was disgusting. The outside of the premises has trash everywhere and the inside of the room was disgusting. The refrigerator looked so disgusting I was afraid to put any food in there. The sink was clogged and the bathroom looked like it had t been cleaned. I ask about the cockroaches and they said they would fumigate the room while I was out which I doubt they did because the cockroaches where still everywhere. While getting to my room we heard what we thought was gunshots. All the people came out saying it was fun shots. When I called the front desk they acted like they didn't hear anything. I told them to investigate and they said it was fireworks but the cops spent the night at the hotel so I douby it was fireworks. I found people sleeping in their cars and walking around in underwear. I felt unsafe and disgusted by the experience. Do not book this place unless you enjoy the company of the cockroaches. I was told every room has them and they can't do anything about it. Stay away from.this place. Expedia shame on you for listing this site. You have lost my trust. I won't be booking again.

Family_with_children

6/10

Pleasant

20 Feb 2026

Michael

Well I was for 14 days the GM zanddy is nice I was hope get rate before my time to check out,
Room is fine, hotel need a lot clean improvements, like stairs floors and walls, is bug yes, so bring your better pest poison spray to feel better is a. I’ve place to stay until you pass move you new home that rooms at least have the essentials

2/10

Poor

19 Feb 2026

Nicholson

The property smells like pee and there was roaches in the room

Self

2/10

Poor

19 Feb 2026

Justin

The rooms were very poorly maintained

Self

2/10

Poor

18 Feb 2026

John

The room was old and had holes in the walls. Tile was broken in the bathroom, kitchen area.

Self

2/10

Poor

18 Feb 2026

Kevin R

The room was dirty and had roaches. They denied my refund. I never stayed there and had to check in at another hotel. Expedia needs to remove place from their site. Ill never stay there; ill go back to my regular resort or stay at my sisters. On scale of 1 to 10( 1 being the worse) it gets triple 1's

2/10

Poor

17 Feb 2026

Anthony

Everything was below standard.

2/10

Poor

15 Feb 2026

Tania

The room was dirt the bathroom and tub were disgusting and there were roaches!

Leisure Family_with_children

2/10

Poor

14 Feb 2026

Lorran

Avoid this place.

My family and I came from Jacksonville to Orlando to stay here for one week. From the very beginning at check-in, the front desk receptionist (Toyota) was extremely rude and disrespectful.

The biggest issue started immediately: for five days, we did not have the freedom to properly enter and exit our room. The door would not lock. We were forced to leave it partially closed because it would not secure properly.

Our personal belongings had to stay in the car because we were afraid someone could enter the room and steal our items. Staff came multiple times attempting to fix the door, but they never resolved the issue.

For five days, we were unable to safely leave the room to go to the grocery store or anywhere else without worrying about our belongings.

When I asked for a different room, they said none were available. When I requested a refund so I could relocate my family to another hotel, they dismissed the request and responded sarcastically: “If you want, you can check out now.”

We had just checked in.

This was extremely frustrating and unprofessional.

If you value safety and basic respect, I do not recommend staying here.

Friends_and_family Family

4/10

Poor

13 Feb 2026

Edilmar

Unfortunately, the stay was not satisfactory. The hotel corridors were dirty and there was trash on the stairways. The room was also full of small cockroaches, and we had to use insecticide ourselves. This situation was very uncomfortable and unacceptable.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Ira

You ask “what stood out“ in your review promos?
Today it is Latoya all the way! What a delight! I would just say to anyone if they have any troubles or need anything…between Latoya and Sandy, you will not have troubles here. I know I have mentioned Sandy in other reviews because she is just so wonderful. And now, with Latoya at her side, what a winning team! Both so engaging and helpful! Just superb! Once again, Marta and hometown studios are hiring the best staff providing the best service! You have continued to make my stay here a delight. Xx

Business_and_leisure Self

10/10

Exceptional

11 Feb 2026

Ira

Once again,such a great front desk led by the most caring and friendly Sandy with the help of Tonya, Jorge, Angelo, and the ever so efficient Janetta. I have never had any problems here thanks to such a great staff always smiling and engaging. And the place itself is clean and quiet with a great cleaning staff as well. And once again I want to thank the manager Marta for hiring such great people and maintaining this great feeling here at Hometowne!

Business_and_leisure Self

2/10

Poor

10 Feb 2026

Rejane

Terrible bed , the room hove bugs, many ex-convict lives in this place. There's a strong smell of marijuana. The spring mattress is broken. Police are constantly checking this hotel. The pool doesn't work and the water is very dirty. The only good thing was our experience at Disney World; the rest was terrible, terrible, and terrible.

Business Partner

2/10

Poor

06 Feb 2026

Sager

Very bad experience

Self

2/10

Poor

27 Jan 2026

Silvio

The rooms were incredibly dirty and smelled of cigarette smoke, even though it was supposed to be a non-smoking room. I would never go back to this place again.

2/10

Poor

18 Jan 2026

Nanette

The room was not as described.
However, I am willing to accept that HomeTowne Suites is like all of us actually.
Some days are better than others.
Sometimes things just do not work out.
Yet, every day is fresh with no mistakes in it.
Therefore, I am willing to give HomeTowne suites the benefit of the doubt, give them another chance.
Just as I would likewise, want to be given another chance, to be better, do better, and act better.
Thank you Sandy and HomeTowne Suites for your cooperation. I’ll be back to visit HomeTowne Suites sometime soon.

2/10

Poor

13 Jan 2026

gustavo

Olor a mariguana en todo el hotel, aun en zsona de no fumadores y el olor se filtra entre habitaciones

Friends_and_family Family

2/10

Poor

13 Jan 2026

gustavo

Pedimos habitación para no fumadores, pero todo el hotel hay gente fumando droga, y dicen no tienen forma de controlar a los huéspedes. Habitación con falta de limpieza, nos alojamos 10 días y dicen solo limpian una vez por estadía.
Lástima por la ubiación es buena

Friends_and_family Family

2/10

Poor

10 Jan 2026

Brion

This hotel needs a renovation. The door looked ajar even when shut. It looked like there was an attempt at a break in. The night stand was broken. Dents all over the walls and floors. While walking up the stairs the room, I smelled marijuana .

Business

2/10

Poor

04 Jan 2026

Naresh

I had very bad experience at this property and have to leave it the very first day I booked it due to the smell coming in the rooms and Weeds smell coming around the room. I reached bit late around 11.30 as service desk closes around 11.00 PM. Security guard have the keys and didnt have any other choice but to leave it due to these conditions. Now they are not refunding my stay. Very Sad..

Leisure Family

2/10

Poor

04 Jan 2026

Jason

Waiting on my refund

2/10

Poor

04 Jan 2026

skye

If I could leave 0 stars I would. The room was disgusting and the bathroom had black mold. Was not there for 5 minutes, immediately walked out and requested a cancelation of my stay, was advised to contact Expedia and have yet to get any solution.

Business_and_leisure Partner

2/10

Poor

03 Jan 2026

Jessica

Nasty and full of roaches

6/10

Pleasant

31 Dec 2025

ariel

Not bad

Leisure Self

2/10

Poor

30 Dec 2025

Ankur

We booked this hotel for 9 nights but it was so hard to stay with bugs and roches, they we have to checkout in morning. We changes 3 rooms in night and able to sleep at 3 am. All rooms were terrible that i never saw any bad room like this in life. Hotel didnt return back our money yet and we calling them daily. Whole hotel smells like smoking hub. Dont go here with family ever. Not safe and clean word is not in any book of this hotel. Terrible lift. Staff was ok.

Business_and_leisure Family

2/10

Poor

28 Dec 2025

Dhiraj

No room was avaliable

10/10

Exceptional

20 Nov 2025

Ira

Sandy is a goddess of service and keeps this great place in perfect running order! Give that woman a RAISE! Everyone is so kind and helpful and everything is tended to with great care! Best deal this side of America! Whatever you need they will provide. Thanks again, Red Roof for your hiring and upkeep. And whatever you do, keep Sandy TOO for she is the absolute best!!!

Business Self

2/10

Poor

18 Nov 2025

Austin

Absolutely disgusting room, bathroom and shower were not cleaned. Awoke at 6am to German roaches crawling around on the table and all over the bathroom

2/10

Poor

14 Nov 2025

Kayla

Roach infested. Front desk took and kept a $100 deposit at check-in. AC was broken, no vents. One sheet on the bed at 40degrees at night. Roaches on the bed, table, walls. Typically able to see at least 3-5 roaches at any given time. Asked for trash bag and never got it. This was the most disgusting experience I have ever had at a hotel. I feel like I need to burn my items before bringing them into my home after having them there. Stay away from here unless you are completely desperate.

Business Self

2/10

Poor

11 Nov 2025

George

Very dirty, filled with roaches

2/10

Poor

09 Nov 2025

Ariel

Dirty ,sticky furniture, room infested with roaches crawling on the walls, shower and floor .
I could not let anything on the floor overnight , otherwise the roaches would take refuge underneath .

Even their front desk office was dirty . Very unsanitary place with low than avergae standars .
I ended up leaving early and fighting for a proper refund with the front desk and Orbitz.

Leisure Self

10/10

Exceptional

08 Nov 2025

2/10

Poor

01 Nov 2025

Wagner

Quarto em péssimo estado , pia do banheiro entupida , cheiro de cigarro no quarto , móveis velhos com defeitos , chuveiro sem tampa de proteção somente o cano .paredes mofadas , descascando com mofo , suporte do papel higiênico caído no chão , o quarto estava sujo e tinha roupas do antigo hóspede na gaveta do armário , vários insetos .

Paguei o depósito de 100 dólares até o momento não me devolveram . Gostaria de saber quando será feito
o reembolso ?

Partner

2/10

Poor

28 Oct 2025

Mike

Everything was wrong. Only had 1 bed, had to change rooms. Door was wide open and looked like someone had just taken a shower, dirty towel on floor. TV remote batteries were rotted. Stove didn't work. Roaches. A/C unit smelled of mold. No pillows. No phone in room to call front desk. Overall horrible experience. Booked a separate hotel that night and left the property first thing on the 19th. A prorated refund would be appreciated.

2/10

Poor

28 Oct 2025

Journey Briana

Overall terrible experience from my beginning, stay till the end, especially the end. Everybody was turning on me all of a sudden, and could not handle providing consistent customer service their job is to de-escalate, but rather it escalated as I was being more firm and they retaliated because of that regardless of how patient they admitted, and I provided them my customer service to prevent discomfort or escalation, but yet still problems occurred as they were inconsistent. I got frustrated and they noticed and did not appreciate that which I found was inappropriate and immature unprofessional things don’t get done right away and when they do, they come as they please, regardless of communication beforehand telling them on and on, I appreciate my privacy. Please let me know. They never do even the manager was not the most helpful only briefly.

Business_and_leisure Self

2/10

Poor

28 Oct 2025

Briana Journey

Terrible experience beginning to end

2/10

Poor

28 Oct 2025

Journey Briana

Terrible experience for over two weeks I’ve been there

2/10

Poor

27 Oct 2025

Melissa

Roaches and more roaches. They were everywhere. Dirty floors and cabinets, really run down and very loud with truckers pulling in and out behind hotel. Neighbor blasted music all day long. This hotel should be ashamed of itself. I would never stay here again. Wifi was ok but not dependable. TV channels did not match channel on screen. Just a horrible experience.

Business_and_leisure Self

2/10

Poor

25 Oct 2025

Erick

Super dirty room. Worst place ever to stay at

Leisure Family

10/10

Exceptional

22 Oct 2025

Ira

What has really made this place outstanding is its staff. It is now being led by the wonderful Sandy who is a delight beyond words with a proficiency that's out of this world. As many have said she is a force to be reckoned with and makes this place feel like a home befitting its name!
Thank you Hometown studios once again for such a wonderful staff.

Business Self

6/10

Pleasant

20 Oct 2025

Deborah

There wasn’t any toilet paper or towels. It was clean and quiet. Nothing special about this hotel. Check in and out were a very long wait. Parking lot was very well lit

Self

2/10

Poor

13 Oct 2025

Manuel

Couldn't check-in NO STAFF TO CHECK US IN

Couldn't check-in NO STAFF TO CHECK US IN

Business

4/10

Poor

13 Oct 2025

Shawnell

Veryy roach infested.

Self

10/10

Exceptional

11 Oct 2025

Phillip

Decent place for the price

Leisure Partner

2/10

Poor

10 Oct 2025

Robert

The property is budget friendly. Fyi, I fumigated the room the first night expecting to kill the roaches that were crawling around the room & refrigerator.
I don’t know what happened but the roaches doubled the next day made numerous calls to staff for help with the situation and no help from anyone. Would love a full refund for food lost and cleaning supplies I purchased and the clothes I most likely will throw away bc I don’t want to bring roaches home.

Business_and_leisure Self

2/10

Poor

08 Oct 2025

Edgar

Dirty room

Self

2/10

Poor

21 Sep 2025

javier

I would never stay or recommend this hotel to anyone

8/10

Excellent

04 Aug 2025

Jo'Niguruce

I like that it had store around the area and it had a lot of parking

Leisure Family_with_children

10/10

Exceptional

27 Jul 2025

Frank

Great place Short term or Long

Very quite staff seemed to be very aware of the surrounding and helpful when needed.

Business Friends

2/10

Poor

12 Jul 2025

victoria

Roach infested

Room was roach infested,had to move to rooms twice due to conditions of the rooms, the last one I was offered was clean no bugs but because it was a short stay and àlot of hotels were booked ( July 4th weekend ) I kept it but all in all the presentation on the outside of the hotel was ok but soon as you see your room it was horrible... Needs renovating and they could do better. My fiance took videos and pictures I just don't have it at the moment

Business

2/10

Poor

01 Jul 2025

NORA EDITH

No me gustó en lo absoluto, sucio, lleno de cucarachas, malas condiciones del inmueble en el interior.

Leisure Family

8/10

Excellent

28 Jun 2025

Donna

Leisure Partner

10/10

Exceptional

22 Jun 2025

Benjamin

Area was nice. Room was great. Staff was nice, personable, and helpful.

Self

2/10

Poor

21 Jun 2025

Joffre

There were cockroaches, the bathroom was dirty, and it smelled strongly of cigarette smoke

2/10

Poor

13 Jun 2025

Boss

Horrible. No solution from staff

2/10

Poor

09 Jun 2025

Kashif

Worst experience ever

2/10

Poor

04 Jun 2025

Daniel

My room had a lot of Cockroaches
It was terrible.
I’ve try to change my room a few times and could only be moved to a different room after 7 days.
The worst experience in my life

Business_and_leisure Self

6/10

Pleasant

14 May 2025

Jose Antonio San

I had to kill a lot of roaches, to many of them.

Leisure

2/10

Poor

11 Apr 2025

Santiago

Roaches, roaches, roaches!!!

Cockroaches everywhere! Little German roaches dead on the floor and crawling in our shoes, luggage and bed.
The building looks new from the outside but the inside is old, decrepit and dirty.
The mattress must be as old as the building and the AC unit was right next to my hear humming loudly all night.
Unable to sleep well and was not brave enough to take a shower. Worst hotel/motel I have ever visited - and I've visited hundreds.

Friends_and_family Family

2/10

Poor

07 Apr 2025

Beatrice

If I can give this property a half a star, I would I would not recommend anyone staying here The rooms was disgusting. The first room I walked in. I opened the refrigerator up. It looked old rusted and roach stop crawling out of it. I went down and he sent me to another room hollering that one was way better. It was a little cleaner than the first one, but That night I still saw roaches. Roach infested property is what this is. I was so mad. I prepaid for this property for two weeks and they will not let me get my money back so I had to stay. I went to the store and bought bombs to set off because I don’t live with roaches. I told the guy at the front desk and he said girl do what you Gotta do. They know that property is roach infested and choose to do nothing about it. I would never stay there again never recommend anyone stay there again. People live on the property in those rooms that I didn’t know my room look nothing like the one online. I don’t even wanna post pictures. I was mad. I had to stay there because I had already paid, but I cleaned it thoroughly. I bombed every 3 to 4 days until it was time for me to go. I just don’t understand people who say good things about this place. It was horrible. Every 2 to 3 days my key was stopped working. Had to go back to the office and get a new one. Of course they made up 1001 excuses they don’t clean the rooms but every 14 days didn’t say that online if you want towels or clean sheets, you have to take the old ones down to the

Business_and_leisure Family

8/10

Excellent

04 Apr 2025

Stephen

Great staff, peaceful

Self

4/10

Poor

03 Apr 2025

Alberto

Our room smelled like cigarettes and had a lot of roaches. I spent the worst 9 nights ever. Terrible experience. Will never come back.

Business_and_leisure Family

10/10

Exceptional

16 Mar 2025

Ira

LOVED this place. Hometowne IS a home thanks to its general manager Thomas who is the absolute BEST manager I’ve ever come across in my travels. He’s a WOW! He makes sure your every need is taken care of because he really cares and is so knowledgeable as well. A rare combination in the hotel industry!! This place was so well run because of him! Hometowne treats each person with such respect and the rooms are immaculate, the prices, great, and the whole vibe,just so peaceful and welcoming. Thank you Hometowne for this place you’ve created and for hiring people like Thomas to make sure it stays that way. WILL. BE. BACK!!

Business Self

2/10

Poor

22 Feb 2025

Gideon

Wow it was dirty! The lobby had the desk clerks children camped out plus her friend there were dirty food plates and wrappers on the counter and floors, I tripped over someones shoes on the way in to the lobby. Then the room was dank and dirty after being there a bit we noticed bugs, cockroaches all over in varying stages and size from babies to massive ones. The walls were filthy and the bathtub was stained. I'd very much like to speak to management about this , I have pictures of all of this.

Business_and_leisure Partner

2/10

Poor

20 Feb 2025

Matt

When I got into the room I immediately saw multiple roaches ! There was a dead one on the floor right when you walked in, one crawling across the wall and multiple on the AC unit. There was also a black powdery substance on the bed and I'm not sure what that was. I immediately called and asked for a refund, and left the property within 15 mins of arriving. The lady at the front desk was nice and did apologize before I left.

Business_and_leisure Self

2/10

Poor

16 Feb 2025

Joel

Had roaches and still have yet to get a refund even though the manager said I would

Leisure Partner

2/10

Poor

10 Feb 2025

Timothy

Cockroach Haven

My room was infested with dozens of cockroaches. They were in the bathroom, the kitchen area, on the bed, everywhere! They even snuck into my carry-on bag. I had to shake out ALL of my clothes before I checked out. I advise everyone to stay away from this hotel. I deeply regret my booking.

Friends_and_family Friends

4/10

Poor

09 Feb 2025

Rebecca

The front desk staff I spoke with were all very nice. The bed was amazingly comfortable as well as the pillows. My feet were black from being barefoot on the hardwood floors. Roaches in the freezer (alive). Used condom between the sink and wall in the bathroom. Only a single lock on the door. There was an extra latch but no where to connect it. Property very outdated and dingy. There wasn’t even a trash can. People live on property with no courtesy. They were outside all night and loud. Stomping around on the floor above at all hours. At one point it sounded like someone was messing with the door but I didn’t get out of bed to check.

Leisure Self

2/10

Poor

02 Feb 2025

Riberton

I stayed from Feb 1st thru Feb 2nd. The front desk attendant was affable and nice which gave hope the place was ok. When I arrived to my room the door was wide open, the smell of old cigarette smoke imbedded in the sheets was unstomacheable, the bathroom was flithy, and there were so many tiny roaches that i decided to put my backpack in the fridge, and stay at a friend's place as long as I ould gor tue evening before returning the next morning for my belongings.
There most be something right a out the property because met someone who's lived in place for 3 years, however i can only speak for my one night at that place.

Business_and_leisure Self

6/10

Pleasant

26 Jan 2025

Muzi

It unusual windy and cold. Temperature dropped to mid 20 at night in Orlando. We checked in the hotel on Monday with AC/Heat conditioner. Starting Wednesday the heat conditioner was down. Hotel manager said 20 rooms had the same problem and the technician would come on weekend. That means no heat for the remaining week. We got extra blankets but still not warm enough. My whole family caught a cold within two days. We finished our vacation on Saturday,leaving Orlando with running noses, sore throat and my son even got a fever after got home.

Leisure Family

2/10

Poor

13 Jan 2025

Jay

All I need to say is Cockroaches... loads of them.

2/10

Poor

03 Jan 2025

MARYANN

Terrible nasty touches and bed bugs room falling a part front door hardly opened got stuck very dirty place unsafe . Violates sanitary conditions it should be closed down.

Leisure

4/10

Poor

02 Jan 2025

Gabriel

Worse place in my life, only thing good was the staff

Leisure Partner

2/10

Poor

01 Jan 2025

Francis

Unsanitary

There was a persistent problem for four days, my entire stay, with cockroaches in my room. I did not eat in the room or store food there. Management was made aware, yet the problem continued each day. I purchased RAID at my own expense and sprayed every day, yet the problem never ceased.

Friends_and_family Family

2/10

Poor

31 Dec 2024

William

No vuelvo ni locaaaaa

El cuarto era un cucarachero. Las puertas en malas conduciones. La del baño ni cerraba con seguro. Los muebles de la cocina deteriorados. Pafas por una habitaciin para 4 adultos y solo te ponen 2 toallas y en adicion si a los pal de dias pides que te las cambien se molestan y solo por ser latino. Al ya estar alli te dicen que es para alquilar para hospedarse por mucho tiempo y por eso no te limpian nada ni te dan papel para el baño. Las unicas personas que son amables son los del counter y un boricua que no sabemos su nombre y trabaja para mantenimiento del complejo que son cheveres, las de limpieza son bien malcria.

8/10

Excellent

26 Dec 2024

Lakisha

I have no complaints me and my kids enjoyed our stay I was glad I had the first floor the staff was very friendly helpful it was quite an clean

Leisure Family

4/10

Poor

20 Dec 2024

Scott

Roaches.

Business_and_leisure Self

10/10

Exceptional

15 Dec 2024

Julio

Horribel never again.

Business Self

4/10

Poor

13 Dec 2024

Scott

Roaches.

Business_and_leisure

2/10

Poor

09 Dec 2024

Samantha

Added and paid for an extra day at this place
They have took my money or should I say stole it and not honoured the booking!! How can this be right
Avoid at all costs Do not stay here!!

8/10

Excellent

01 Dec 2024

Anton

Fair, served its purpose

Just a general stay. Not the best, not the worst. It was more of an in-between apt option for folks there and not so much as a hotel

Self

2/10

Poor

25 Nov 2024

Salina

Never again

Leisure Family_with_children

8/10

Excellent

24 Nov 2024

Montana

Rooms were alright, Staff was absolutely fantastic and helpful!

There is large gaps in the door which lets in outside air, noise, bugs, the bugs left me and my stuff alone so it was more like exploring bugs, scouts and what not, etc

Beds were comfortable and AC worked well, tub, shower, sink and fridge all excellent.

Area was commercial warehouse area so big truck noises some times during the week at various hours.

Somewhat inconvenient to get anywhere (mostly toll roads, highway, and one road for bus access to florida mall, then plenty of options from there including direct line to disney or universal or the airport).

Wendy's Burger King and some typical chains near the Florida Mall, no real grocery or such nearby.

Overall an alright stay for the price, if you have your own car it's pretty central location to everything.

Leisure Self

2/10

Poor

22 Nov 2024

Anibal

After staying the first night, there were cockroaches in the room, the doors and shower were dirty, and the room smelled bad. I had a 5-night reservation there, but I decided to leave after the first night. The worst part is that when I asked upon leaving what they would charge me, they said only the first night. However, they are not responding to my messages, and I’ve been charged for the entire stay.

4/10

Poor

15 Nov 2024

Miguel

I paid for two nights and three days and only stayed one night, because the floor was sticky and dirty, and there were cockroaches in the bathroom, kitchen and bed.

Leisure Self

2/10

Poor

13 Nov 2024

Zuleika

The bathroom was gross the bathroom door wouldn’t close the kitchen was dirty

2/10

Poor

12 Nov 2024

Isabelle

Bugs

Leisure Family

2/10

Poor

12 Nov 2024

Sebhat

Not a pleasant experience

Self

2/10

Poor

09 Nov 2024

Guillermo

Bad!

8/10

Excellent

06 Nov 2024

john

Overall it was great wish the 100 dollar deposit carry over if use a third party

Business_and_leisure Self

2/10

Poor

03 Nov 2024

Brian

ROACHES TO THE 100TH POWER

At check in I had to ask an attendant for a broom to sweep out the room. The AC vent was broken and was completely off the unit laying on the floor in front of it. The dresser drawers were open and could not be closed. I went back to check in and ask for a different room and the attendant did give me another without any problems. He was a nice guy. I was placed in room 137, which was much cleaner. At night I felt something crawling on me and when I turned on the lights and all I saw was roaches having a meeting all over the floor. I was now on edge. I had to endure this for 7 days... It was a first 48 scene. I was on a killing spree. After leaving the room and rentering, I start noticing a awful smell. The place smelled mildew. My clothes that I had in the room had to be tossed out. I am so glad that there were no bed bugs. That ordeal is over now but as God as my witness, I will never recommend anyone to stsy at this place ever...

Business Self

6/10

Pleasant

03 Nov 2024

Verified traveler

Terrible stay ready to go home

Do not book this hotel. Its more of an extended stay and my room was terrible. My bathroom door wont close and had a hole in it. And the microwave barely worked smh.

Friends_and_family Friends

2/10

Poor

31 Oct 2024

Gustavo

Terrible stay away

Terrible I want my money back I couldn’t stay there so bad conditions

Partner