Extended Stay America - Orlando - Southpark

Extended Stay America - Orlando - Southpark - Equi

ORLANDO, 4101 Equity Row
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100 reviews shown

2/10

Poor

23 Mar 2026

Thomas

My poor room was definitely outdated and needed new carpeting, There was a dog barking in the hallway. The panic push bar device on the front door is broken. I got there at 305.. didn't get checked in till 325. The assistant at the counter was nowhere to be found. Cops came the next morning. Turns out someone was stabbed and robbed. The next day the cops showed up again. Positve is hit water , clean sheets. Oh and they charge you 2.99 for extra towels if needed. Lol .

Self

2/10

Poor

23 Mar 2026

Stefanie

I hate to write bad reviews, but that property was so outdated and the kitchen area of our room was so nasty. The beds were fine thank God. Property doesn't even have an ice machine.. They gave us two bath towels for three people.. the only reason we stayed there was because our flight got canceled and there wasn't much else around available.

2/10

Poor

21 Mar 2026

EMILIARYS

My stay there was very unpleasant. The motel is in very poor sanitary condition; the exterior areas are extremely dirty, and people were smoking marijuana—even inside the rooms. The rooms themselves are in terrible shape—filthy and reeking of cigarette smoke. I have no idea who inspects them before making them available to guests. Honestly, this property should be investigated by the Orlando Department of Health, and the property manager should be fired, as there are simply no excuses to justify such numerous violations of health and safety codes.

Partner

4/10

Poor

20 Mar 2026

STEVEN

The room was not clean, the toilet seat was broken so if you sat on it, you would fall. If you didn’t catch yourself, the top of the refrigerator was dusty and filthy, there was no desk and I had to go ask for one, the air-conditioning unit was in shambles, the furniture was chipped up on the side. Needs a lot of improvement. In addition there was a gap at the bottom of the door leading to outside, therefore, allowing critters to slip inside the building and ultimately in peoples rooms. I am disappointed to have had to pay as much money as they were charging and had to deal with these issues. ESA needs a lot of improvement.

Self

2/10

Poor

18 Mar 2026

Sabrina

rude staff and roaches and no up grades

Friends_and_family Friends

2/10

Poor

17 Mar 2026

Cody

This place is seriously terrifying. I felt like I was in a nightmare the whole time I was there, and was NEVER ABLE to even stay at the room I had already booked and paid for. There was no desk attendant, for one, and the number the sign said to call went to voicemail twenty times before I gave up. There is absolutely no security, as seen by the two barefoot guys doing whippets in the lobby. The lights flickered and the fire alarm was blaring the entire time we were there. We eventually had to leave and go back to the airport to sleep on the ground. This place was a fever-dream nightmare and I was not satisfied in the least. I would love a refund, but it’s impossible to reach anyone, and I’m not sure if they even have employees. I felt like I had just walked into a heroin den on Skid Row. Avoid this place at all costs

Partner

8/10

Excellent

17 Mar 2026

Thomas

Great location!
Website said breakfast included but turned out not to be the case.

2/10

Poor

15 Mar 2026

Casey

Smells in the hallway,bunch of people just hanging around outside wouldn’t stay here again if it was free

Self

4/10

Poor

10 Mar 2026

Srikanth

The property is in need of major repairs. Every thing is old, rusted and most of the property is unclean. The carpets are old and look like dont get cleaned. The bathroom fixtures are rusted. Curtains are torn and hallways smell wierd.

Family_with_children

8/10

Excellent

06 Mar 2026

Dominique

The staff were helpful getting stuff for the room and places to snack in the area

Self

2/10

Poor

06 Mar 2026

Diamond

They gave away my room and didn’t accommodate me in any other way!!!

2/10

Poor

04 Mar 2026

John

Worst stay I’ve ever experienced at a hotel.

Self

6/10

Pleasant

27 Feb 2026

Elvis

2/10

Poor

25 Feb 2026

David

Room was so dirty you didn’t want to touch anything. Staff was nice. Amenities were lacking - no shampoo, only soap in the bathroom / shower. At 2am a loud, aggressive fight broke out in the hallway, questioning safety.

Partner

6/10

Pleasant

24 Feb 2026

patrick

ok for one night

Self

2/10

Poor

22 Feb 2026

Marc

My flight was delayed and despite calling and asking if i could check in late, i was told i could, when i arrived i was refused check in.

Self

8/10

Excellent

22 Feb 2026

Shukhrat

In the room sign no smoking, but smells marijuana

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

zhihai

Staff courteous, but room conditions substandard, good Wi-Fi.

2/10

Poor

19 Feb 2026

Gerald

Staff was barely present. Loud noises all the time. Blinds didn’t shut all the way. Server room was absolutely loud and chirping all night. Will spend more money next time to not ever go here again

10/10

Exceptional

16 Feb 2026

Courtney

Bdhdbru

10/10

Exceptional

10 Feb 2026

Sarah

Room clean peaceful atmosphere

6/10

Pleasant

05 Feb 2026

joseph

All was ok very cost effective

Business Self

2/10

Poor

06 Jan 2026

Alexandria

We checked in, there were drug addicts everywhere. We finished checking in and went to our room I open the door and put the light on and IMMEDIATELY saw about 10 cockroaches running in the kitchen area. We went right back down to the front desk to get a refund and stay elsewhere. Completely unacceptable this place needs to be condemned!

Leisure Partner

6/10

Pleasant

04 Jan 2026

Jay

The cleanliness of the rooms and common areas is poor. There are many cockroaches

Leisure Family_with_children

2/10

Poor

03 Jan 2026

Telford

Room was neglected , never change bed linen, killed 8 cockroaches, the room had a foul odor ,had to buy odor reducer ,the rug in poor condition. Woke up with cold .in my eyes..Never sgain

Leisure

2/10

Poor

01 Jan 2026

Roberto J

Awful, room was in total disorder, Marihuana smell all over, disgusting hotel. We cancel the reservation and book a Hampton Inn close by.

Family

8/10

Excellent

31 Dec 2025

Scott

Roaches, bathroom door (inside) holes from previous tenants.

Partner

2/10

Poor

30 Dec 2025

Gustavo

Terrible customer service and the room stinks.
You have to pay for towel service and a super sketchy location

2/10

Poor

27 Dec 2025

Shenika

I was extremely disappointed with my stay. The room I was originally given was in very poor condition—broken and damaged fixtures, and the bathtub faucet was dripping heavily the entire time. The overall condition of the room was unacceptable.

Requested a room change and was told there were no other rooms available with double beds. Unfortunately, I needed a double-bed room because I was traveling with my family. I was forced to settle for a room with a king-size bed and a couch bed, which was not ideal or comfortable for us. The overall condition of that room was not suitable as well.

This was especially frustrating because I only needed a clean, functional place to stay for one night before an early morning flight. Instead, the experience added unnecessary stress. I would not recommend this hotel based on the condition of the room and the lack of suitable accommodations for families.

Leisure Family

4/10

Poor

18 Dec 2025

Brian

Room smelled like smoke and was severely out dated

Business Self

10/10

Exceptional

15 Dec 2025

Miguel A.

Yes

Business_and_leisure Self

2/10

Poor

15 Dec 2025

Verified traveler

The service at the front desk was great! The room itself was disgusting!!! Bathtub was filthy with fair from previous guest, the floor, toilet, counter top and sink had cigarette burns everywhere. This was supposed to be a no. Smoking room.

Self

10/10

Exceptional

02 Dec 2025

Kelly

Staff was great and this place had a full size frig, big closet, dresser and night stand. Large counter space in the bathroom. Mostly quiet. I recommend

Business Family

10/10

Exceptional

29 Nov 2025

John

Good

Business

8/10

Excellent

29 Nov 2025

Gabrielle

Good

2/10

Poor

23 Nov 2025

Charleen

It was dirty rusty and I didn't get the accommodations I booked

Leisure

2/10

Poor

10 Nov 2025

Alexis

Terrible

Partner

2/10

Poor

19 Oct 2025

david

Terrible. Stunk like dog piss carpet had huge stains all over. Roachs. Roachs. Everywhere. Bathroom tub. All tore up. Sharp eadges. Cigarettes burns on bathroom counters. Gross

Self

10/10

Exceptional

18 Oct 2025

Chetelvia

Thank you for my peaceful pleasant stay

Leisure Self

4/10

Poor

14 Oct 2025

Dwayne Charleston

Nothing that I like about it
It just need to be remodeled. That all

Business_and_leisure Partner

10/10

Exceptional

22 Sep 2025

Shalida

Rooms weee clean

Business_and_leisure Family_with_children

10/10

Exceptional

21 Sep 2025

Sherica

The rooms are clean the staff is very polite and helpful I love it it's peaceful

2/10

Poor

04 Sep 2025

Andrew

People live in this place. Odor in the room was horrible had to buy spray to try and kill the odor. Extended stay is not what we expected for a hotel.

Leisure Partner

2/10

Poor

24 Aug 2025

Verified traveler

Horibble Never Stay Here

Rude hotel staff Drug infested prostitution every dirty

Self

4/10

Poor

16 Aug 2025

Keith

Location is good, the rooms are spacious but needs upgrading/ renovating.

Leisure Self

4/10

Poor

03 Aug 2025

Chris

Rooms were pretty dirty

8/10

Excellent

27 Jul 2025

yaritsa

for a night will be ok. not extended

Business Self

2/10

Poor

26 Jul 2025

Kapil

Roaches all over the room. DON'T STAY HERE

Roaches all over
Room 125

Self

2/10

Poor

23 Jul 2025

Erica

The pool is closed and their are bugs in the room

6/10

Pleasant

22 Jul 2025

João

Overall it's average for the price but needs a good renovation in the room to earn 3 stars

4/10

Poor

22 Jul 2025

Erica

The pool was closed and there was bugs in the room

Leisure Partner

4/10

Poor

16 Jul 2025

Jose

Poor smell bad in room and a/c water wet on floor also light two not work on light and pool closed junk also backesfast not use and not work nothing .

Business_and_leisure Self

2/10

Poor

07 Jul 2025

Ruben

This property is dirty, smell marijuana when you enter to the property, the pool was close, no service when you do the checking or check out, terrible bed whit bug, i never stay there again

Leisure Partner

4/10

Poor

06 Jul 2025

Yohancys

The front dest never is there, when I try die the checkout not body is there, the window is close and have letters the I will be back and one hr, I can’t don’t way for this reason I put my key below of the window

2/10

Poor

26 May 2025

Natalie

Not comfortable.

Thankfully I was only staying for the night but did not like having to call and to wait for someone to come to be able to check in.
Tha hotel is pretty beat down since people live there.

Partner

2/10

Poor

23 May 2025

Terrence

Room was clean at first glance but the soon found out it was roaches everywhere the shower was leaking water and present mold/mildew. Heavy traffic around place. TV was the only thing that kept me occupied.

Business_and_leisure

2/10

Poor

08 Apr 2025

Verified traveler

Horrible

Place was dirty, had to wait 30 mins for someone to check in.

Friends_and_family Family

2/10

Poor

03 Mar 2025

Fitzroy

THIS PLACE SHOULDN'T EVEN BE ON THIS APP BECAUSE I WAITED 1HOUR FOR SUM ONE TO CHECK US IN AND 3 MORE FAMILY CAME WITH KIDS THAT COULDN'T CHECK IN...

Leisure Family_with_children

2/10

Poor

24 Feb 2025

Victor

There were multiple bugs in our room, the carpets smelled horrible, and overall cleanliness is poor. I hate to leave a review like this but it made our stay unpleasant.

HIGHLY recommend spending a little bit more to avoid an experience like ours. The staff was kind, area is decent, no problem there.

Leisure Partner

2/10

Poor

24 Feb 2025

Marjorie

The hotel was not clean smelled like cigarettes all through the halls and the rooms are really runned down unfortunately for an extended stay it did not meet the standards of the hotel brand very disappointing and there is no staff 24 hours. And the hotel had roaches

Leisure Partner

2/10

Poor

23 Feb 2025

Amanda

Dirty and stinky

Business_and_leisure Self

2/10

Poor

23 Feb 2025

Amanda

Very dirty and stinky

2/10

Poor

22 Feb 2025

Peterson

They didn’t allow us to check in at 9pm. I will never do business with this hotel

Business Partner

2/10

Poor

21 Feb 2025

Verified traveler

The hotel is really unclean and worn out. The room had a terrible for and everything was sticky. The air conditioner was broke.

Partner

2/10

Poor

18 Feb 2025

ASIF ALI

Worst hostel in Orlando. I would never come back to this hotel anywhere in the world. We booked kitchen room with 2 queen beed..as soon as we arrived, the receptionist was not available, had to wait like 40 mins before she was back. Later when they gave us the room it was very later night and the whole hotel was stinky and the room was smelling so bad like it was used for a customer with dog. You can literally never sleep with that smell. We asked them to replace the room and they replaced. This room was also smelling but the smell was not too much and we were able to sleep. The big problem with this room was it had lot of cockroach and cockroach small ones were a lot. We even show one of them on the bed itself. I was scared it would go inside our ears while we were sleeping. The hotel rooms looks very old with carpet peeled off at several places and the carpet has many black spots which you could say is due to dog pop. The kitchen room never take it because they charge a lot for kitchen room but never give a single utensils, not even one spoon or cookware. The hotel said that they charge 39.99 $ to buy cookware which we never did. Please think of you don't care about all above you can come here and stay. Good Luck

Leisure Family_with_children

4/10

Poor

18 Feb 2025

Daniel

8/10

Excellent

18 Feb 2025

James

Basic room amenities.

Leisure Self

4/10

Poor

18 Feb 2025

Verified traveler

Pissed off customer

My bed sheets smelled like cigarettes. I paid $140 total. I'd like a full refund or to be billed $100 instead of $140

Self

4/10

Poor

17 Feb 2025

John

Cigerette smoke everwhere.. Also, place allows dogs and they bark alot

Business Self

2/10

Poor

16 Feb 2025

Raymond

We booked flights for the night. When we arrived, there was no one on duty to check us in. The place was dirty, smelled like cigarettes. Went next door to their sister hotel were someone was on duty. She tried to help but couldn’t contact anyone. While we were waiting, people in two different rooms came down and said there were bugs in their room. Size of horse flies without wings. No one should stay here

4/10

Poor

15 Feb 2025

Lesley

4/10

Poor

14 Feb 2025

NATALIE

Run down, old place

This location is was the most run down place I’ve ever stayed in. Normally, your properties are very nice. Even the bedspread of one of the two beds was noticeably much more dingy than the other. The building is in dire need of a refurbishment!

Friends_and_family Family

2/10

Poor

11 Feb 2025

tayna

Not happy with my stay, whole building smelled bad , there was blood on the bathroom door. Hallways were so dark at night didn’t feel safe and there was feces smudged on the hall way wall .

2/10

Poor

07 Feb 2025

Michel

The hotel is extremely rundown and the room smells like an ashtray all my clothes my suitcase and everything I had in their room got out of there smelling horrible. Cheap but definitely not worth it

Business Self

2/10

Poor

04 Feb 2025

Esmelin

Mi cuarto estaba infestado de pequeñas cucarachas,salían por todos lados,asta en la cama,no me quedaría aquí de nuevo ni loco,de verdad que muy mala experiencia,no le recomiendo a nadie venir a hospedarse aqui

Business Friends

4/10

Poor

29 Dec 2024

Carmen

Weird energy

The only good thing about this trip was I used points so I only paid a handful of dollars. However, this hotel needs a lot of help. The check-in clerk Maria was sweet but before I could even get helped at the counter, there was a couple in front of me telling her how they were disappointed with the hotel and felt that their room was below industry standards for what hotels should be. I wasn’t excited to check in after that.

While she was checking me in, she answered a phone call that took her away for another 3 to 5 minutes. Before I had the keys in my hand, check-in took about 30 minutes.

The entire hallway smelled like weed, my room was better but the smell is definitely prominent. The front desk lady opened my room door about an hour later because she said she forgot she had used that room.

I could hear people moving furniture throughout the night, and kids running up and down the hallway. I woke up to a man yelling at the top of his lungs. This hotel is just weird.

Self

4/10

Poor

17 Dec 2024

Melissa

My teen son and I were in town for a tournament. I booked two queen beds so I was surprised when we checked in that there was only one bed but with a pull out couch. I asked the front desk lady only to be told that was all they had. Whatever. Went back to room, my son went to take a shower and the shower was broken ( the pulley thing to make the water go from tub spigot to shower head was broken and not there). So I called the front desk lady again and she moved us to another room. The floor in the kitchenette was so sticky that my flip flops stuck to it and the carpet looked like it had never been cleaned- however at this point is was 10:00 and we had to be up and out by 6 am so we stayed. I will never book there again.

Friends_and_family Family

8/10

Excellent

23 Nov 2024

Tina

Nice

2/10

Poor

12 Nov 2024

Gabriela

Very dirty room and old appliances. Roaches and other bugs around. Mold in the bathroom. The towels were so stained and old. The bed was broken. TV remote didn’t work. Window curtain didn’t close all the way. Room was so dirty

Leisure Friends

2/10

Poor

11 Nov 2024

Cristina

Horrible!

Horrible experience. Room smells like wet carpet . Kitchen utensils are being sold for 39.99, there is not even a plate or glass , had roaches in the kitchen. In the morning someone knocked on our door “can I take your trash out for a dollar?” I mean, come on … no security at all…. Front desk never there , no hair dryer, asked for a extra towel, not possible… this was the worst extended stay ever… not worth it , falling apart…

Partner

10/10

Exceptional

23 Oct 2024

Damaris

So good

The AC in my room was amazing, Loved it.

Partner

8/10

Excellent

05 Aug 2024

Dava

When it was time for breakfast i was disappointed. They havent had breakfast at this location of march of 2024 i was told . I will return yes but when your on a budget n have to skip a meal kind of not cool. But the manager is aware of it n will make sure they fix this issue. When booking i made sure this location had breakfast . Thru a 3rd party

Leisure Pet

4/10

Poor

30 Jul 2024

Luis

From the outside it looked nice. Inside was totally different.

Leisure Self

4/10

Poor

10 Jul 2024

Joseph

Would not recommend to anyone. Dirty and smelt terrible. Worst hotel I have ever stayed at, we left a day early because of the cleanliness of the place.

Business

2/10

Poor

08 Jul 2024

Anthony

The experience was nothing short of appalling, and I feel compelled to detail the numerous issues I encountered.

Upon arrival, I was immediately struck by the deplorable state of the property. The entire facility was plagued with overflowing trash receptacles, creating an unsanitary and unwelcoming environment. The elevator was out of service, forcing guests to use a stairwell that reeked of urine, adding to the overall discomfort and unpleasantness.

In the room, the conditions were equally unacceptable. The cabinet doors were broken, and the sofa bed was not only broken but also missing entirely. This left the room in a state of disrepair and made it clear that proper maintenance and care were severely lacking.

The parking lot was another major concern. It was littered with trash and had become a haven for loitering and soliciting. Additionally, it appeared as though it had been transformed into a makeshift mechanic shop, with numerous broken-down vehicles and random individuals attempting to fix them. This not only detracted from the property's appearance but also raised significant safety concerns.

The final straw was the behavior of the staff. They were incredibly rude, unprofessional, and dismissive, treating customers with an air of disdain. It was evident that they were not interested in providing any semblance of customer service and were instead irritated by the mere presence of guests.

Leisure Partner

6/10

Pleasant

20 May 2024

Briana

The bathroom sink and tub could have been cleaner and the room had a distinct smell from the carpet

Leisure Family_with_children

2/10

Poor

05 May 2024

Cherly

Noise all night like fighting tried to call front desk no answer. I got no sleep doors was slamming from 1 to bout 5 in the morning

Leisure Partner

2/10

Poor

28 Apr 2024

Maria C

I walked in to a roach crawling across the sheet and on the counter. I asked for another room and it too has just as many roaches. When I looked into this place, it was the only place that didn’t mention roaches. Don’t be like me, they have roaches really bad. I wish that I could share the video. They will probably delete this (hence why it has so many great reviews).

Leisure Family

2/10

Poor

25 Apr 2024

Victor

They try to open the door with no knocking during the morning and if you’re still sleeping or doing something they just don’t clean the room anymore even when I asked for it about 11AM they said only tomorrow. In resume I stayed for 4 days with no cleaning. They have a kitchen and used to grab utensils, now they try to sell poor things. Who want to buy utensils in a hotel when you’re traveling? Doesn’t makes sense.

Leisure Partner

2/10

Poor

11 Apr 2024

Darrius

Worst hotel ever

10/10

Exceptional

07 Apr 2024

Chris

close and convenient to many shopping and food establishments. could use a little update in the rooms. but it was clean.

4/10

Poor

28 Mar 2024

Jonathan

The place was not at all as advertised. All of the amenities listed on the Expedia site were posted not available at that location, only notifying me upon reading a notice at the front desk. No breakfast offered and a surcharge for anything ranging from extra towels to any of the basic cooking/easting options you would expect to get from a place that offers in-room kitchens. No shampoo, coffee maker, just a very dilapidated room with fixtures and furniture dated from 20 years ago. A very noisy room where everything was heard in the surrounding area and even down the hall. The bed squeaked at the smallest movement and the bedside lights didn’t even function. The surrounding area felt unsafe at night and the entire property smelled of marijuana. With other options in the area, I will never stay here again.

Business Self

6/10

Pleasant

24 Mar 2024

Demeteria

The hotel stinks. That’s one thing that I didn’t enjoy. Every hallway stinks. The room was stink and so were the pillow cases. The bed was extremely hard. Was a convenient location but wouldn’t book again.

Partner

2/10

Poor

24 Mar 2024

Lynn

The room it self was not clean dog hair were on “clean” towels. Couldn’t get replacement towels we were told they did not have any. Had to change rooms the tub was dirty the chairs were sticky along with the floor. The hotel staff was sorry she acted like she didn’t want to come down upon arrival to open the door . The entire hotel smell like smoke. The flooring coming up in the bathrooms. The kitchen area needs upgrading. Definitely checked out the next morning. Oh the front desk don’t open until 10 so if you need service you’re out of luck. I DO NOT RECOMMENDED

6/10

Pleasant

22 Mar 2024

Sujit

Some confusion on checkin, we were told there are no rooms available. Eventually got a room. There is no breakfast provided, the listing is inaccurate.

Friends_and_family Family

2/10

Poor

19 Mar 2024

pamela

Advertises kitchenette and free breakfast, pool. There is. NO operating pool. No breakfast and no utensils, plates, pots.Do not waste your money. Saw no breakfast went to store bought items to make breakfast then nothing to cook with. Big waste of money

2/10

Poor

18 Mar 2024

Shelby

Would never stay here again

I chose this hotel for 2 reason.
1.) I have previously stayed at a different Extended Stay America property and loved it. 2.) The hotels . Com listing advertised breakfast included.

Upon arrival we found our breakfast is NOT included. Chatted with hotels.com and the rep tried to tell me o was wrong until I sent a screenshot proving otherwise. They then said they’d escalate the issue and apply a $25 key cash to my account and never did.

The hotel is in a more industrial area, so there wasn’t much issues regarding noise level or anything like that so that was nice. Walmart and McDonald’s directly across the street is also helpful.

The lock to our door didn’t work, the shower head sprayed every direction except down, and the bed was rock hard. I felt like I was sleeping on plywood.

The second night we got back around 10:30 PM. Our key cards weren’t working and we needed to get them fixed and there was no one at the desk despite the sign saying the desk was manned until 11 PM. We called the number listed to call when there was no one at the desk and it just rang to the desk phone… where there was no one to answer it. About 20 minutes later the kid working the desk came back in through the front door. We realized he was the person we’d seen smoking out front.

The room was clean. No sign of bugs or anything like that so that was decent.

Overall experience was terrible. Will never stay here again.

Partner

2/10

Poor

17 Mar 2024

Yolundra

Worst stay ever do not go here

This place is beat down I mean I traveled all the way from Lakeland Fl to have a little get away time and it was horrible no pool for us to get in no breakfast like it was supposed to be as the website proclaim it to be .. it was roaches and bugs in our room . dirty towels were in our room and it was very trashy never again will I come here again I’m sorry they need more work before putting it online because it is not a happy place .

Friends_and_family Family

6/10

Pleasant

15 Mar 2024

Vitor

No longer serving breakfast

Leisure

4/10

Poor

13 Mar 2024

Gerald

The property has just been sold. The people are fixing up the place. We experienced the worst room on check in. They moved us the next night. Much better room. The place needs a major renovation. Happy to see it looks like they are doing that. Time will tell

Leisure Partner