Name: Extended Stay America - Orlando - Southpark - Equi
Address: 4101 Equity Row, Orlando, 32819, US

4/10

Poor

02 Aug 2026

Md Ashfaqur

The floor was wet and dirty. The room was not good as well.

2/10

Poor

30 Jul 2026

Brandy

Roaches the hallway smelled of a rotten fridge no security no front desk help after hours. I didn’t feel comfortable sleeping here I slept in my car at 18 weeks pregnant. Currently requesting a refund. Never again. I’d rather pitch a tent.

2/10

Poor

26 Jul 2026

Israel

The hotel has a great structure and a lot of potential, but unfortunately it is very poorly maintained.

The biggest issue was the extremely strong smell of cigarette smoke and marijuana throughout the hallways, elevators, and common areas. Even though smoking is not allowed inside the rooms, the smell reaches them and makes the stay very unpleasant.

The carpet in the room was very dirty, the stove didn’t work, and the mattress was worn out and sagged in the middle, making it very uncomfortable to sleep.

On my last night, someone spent a long time walking up and down the hallway, talking very loudly and telling people to come inside. No staff member ever showed up to address the situation.

To make matters worse, when I checked out around 8:30 a.m., there was no one at the front desk. I had to leave my key card under the office door.

It’s a shame because this hotel has great facilities, but it clearly lacks maintenance, cleanliness, and proper management. I would not stay here again.

4/10

Poor

20 Jul 2026

Valerie

I do not recommend this property for no one to stay

Family

8/10

Excellent

17 Jul 2026

Loyda

Someone cleaned but I noticed soap paper on floor, hair on the floor so I always throw in the trash bin but never throw on the floor . Took bath mat out not in bathroom. Walked to lobby desk to get bath mat floor

Self

2/10

Poor

12 Jul 2026

Anayeli

Honestly the worst place we have ever stayed in the United States. It stunk like weed since you check in. Every floor including the elevator floors are dirty. There was no clean bathroom in the room, they told us we had to wait to check in because they were cleaning the room, let me just say the fridge and bathroom were not touched. Don’t stay here! The staff has attitudes

Partner

6/10

Pleasant

12 Jul 2026

Derrick

The bathroom counter was not too clean and not sanitized. Carpet is old and needs replacing. This hotel needs care and I don't think it is being upkept enough.

Self

2/10

Poor

11 Jul 2026

Shabria

More like a motel. It was terrible. I made my daughter keep her socks on the whole stay.

Family_with_children

10/10

Exceptional

27 Jun 2026

Desganay

A very smooth transition. !

Friends

10/10

Exceptional

01 Jun 2026

John

Staff is respectful

2/10

Poor

29 May 2026

Jessica

This place is NASTY! I checked out immediately after walking into the room. FILTHY roaches, bed bugs, broken cabinets, dirty stove, disgusting tub, burn holes all over, demanded a full refund and checked out. DO NOT STAY HERE! Run down! Dirty! and NO one cares! Offered a different room! NOPE refund now is what I stated back!

Self

2/10

Poor

12 May 2026

Ederson

Rooms did not have clothing irons or boards available. Staff just saíd, all were broken.

I will not be staying at this hotel again

6/10

Pleasant

05 May 2026

Ashton

The room was mostly clean but the bathroom smelled pretty awful and the showerhead was taped up. Surfaces were generally clean, carpet was disgusting and need a deep clean. The staff were all super friendly and helpful. The front lobby smells like stale fried fish and also needs a deep clean. Overall its good for the price, but plenty of better options in the area if you’re willing to spend a bit more per night.

Self

2/10

Poor

04 May 2026

Kristin

Arrived late evening. First room we got had someone else in it. Second room was ready but sheets were stained, there were no towels or toilet paper, and the back hallway smelled like weed. Cabinet doors were falling off hinges and smoke detector started chirping after an hour of being there. Place felt very unsafe. We packed up and went to another hotel.

Friends_and_family Family

2/10

Poor

03 May 2026

Samantha

The place did not look as advertised staff was on the phone when we walked in on a personal call was very rude didn’t greet us wasn’t polite rooms had roaches no garbage can no shampoo no hand soap curtains were too small. Lots of light was coming in from the parking lot. I would never stay at this hotel again.

Family

6/10

Pleasant

02 May 2026

carl

My room the remote for tv didn't work. There was no shower curtain (like, HOW). The mattress was half assed like a whale slept on one half. The swimming pool is covered by a tarp. Who knows how long that's been like that. Didn't see any bugs so that's always a good thing so credit is due for that. Full size refrigerator and microwave in the room. Along with a dish sink. No plates/cups/silverware in the room tho. If it's just for an overnight stay like this was, i would probably stay again. Nice employee at check in and when I was leaving. Didn't need housekeeping but heard them this morning in laundry room so idk how they are if interaction is needed.
WARNING: When booking this property, there's 2 different buildings and when I was looking it up they had separate prices. So make sure you go to the one you booked for. I think one includes continental breakfast but the one I stayed at didn't

Self

2/10

Poor

28 Apr 2026

Travis

Trash on floors in hallways. Dog poop on the floor in the hallway. Dog pee on the floor in the stair well. Unsanitary conditions throughout the property.

Self

2/10

Poor

27 Apr 2026

DAVDI

Absolutely unacceptable and disgusting. This place should not even be operating. There are cockroaches everywhere, extreme dirt and visible deterioration in every corner. It feels neglected, unsafe, and completely out of control.

There is no staff available—no one to help, no one to respond. You are basically left alone in a place that feels dangerous and abandoned.

This is not just a bad stay, it’s a serious health and safety issue. Do yourself a favor and stay far away from this hotel. No one should ever book this place.

2/10

Poor

26 Apr 2026

Xavius

Upon check in the staff gave me a sheet and tacks saying the curtin was down and no one could put it up or no other rooms the fridge was dirty and roaches running around i have pics of everthing.

Partner

4/10

Poor

24 Apr 2026

Aneury

Was dirty. Had strong old Smell, the Side door was broken and Glasses Scarred everywhere, they ask you to put out the Garbage.

Self

6/10

Pleasant

21 Apr 2026

Raquel

Good price,Clean room,big.

Self

2/10

Poor

08 Apr 2026

Vanessa

Parking was easy - except the random board my aging dad didn’t see in the dark, which caught his foot between it and the curb causing him to fall - this was in the handicap labeled spot by the way.

There was an alarm by the front door (inside) going off for the duration of the multi day stay.

Two police officers were knocking on a door down the hall when we checked in.

At night, the hallways were so dark it was nearly impossible to see. Didn’t feel safe at all.

This felt less like a hotel and more like a halfway house. The rooms were small and dingy and haven’t been updated since the early 90’s - the cabinetry was ancient and had holes and broken off pieces. The sleeper couch had a huge sag in the center, the beds were rock hard, and the kitchenette table was a built in that almost blocked the door. Larger folks beware - this isn’t for you!

To top it off, the lock on the room door broke. Not the keycard, but the actual lock. Eventually a staff person came to help, but it was like pulling teeth.

This is absolutely the WORST Extended Stay I’ve ever seen.

Friends_and_family Family

6/10

Pleasant

05 Apr 2026

Yueyue

condition is poor. staff is ok

6/10

Pleasant

04 Apr 2026

Jan

Room was desperate for maintenance and remodel. Would not recommend

Self

2/10

Poor

03 Apr 2026

Barbara

Please trust me… you can find better. Our room was gross. Filthy. Huge stains on carpet…microwave was rusted. Just awful. Front desk help hard to find.

Partner

10/10

Exceptional

31 Mar 2026

Genesis

I had a really pleasant stay at Extended Stay. From the moment I arrived, Maria at the front desk made a lasting impression—she was warm, professional, and went above and beyond to make check-in easy and stress-free.

The housekeeping team was just as wonderful. They were kind, respectful, and kept everything clean and well-maintained throughout my stay, which I truly appreciated.

It’s always the people that make a place stand out, and the staff here definitely did that. I would happily stay here again and recommend it to others.

Family_with_children

10/10

Exceptional

30 Mar 2026

Genesis

My stay at Extended Stay was a great experience from start to finish. Maria at the front desk checked me in, and she was absolutely amazing—friendly, professional, and made the whole process smooth and welcoming.

The housekeeping staff was also incredibly sweet and attentive, always making sure everything was clean and comfortable. It really made a difference in how relaxed and cared for I felt during my stay.

Overall, I truly appreciate the excellent customer service and would definitely stay here again.

Family_with_children

2/10

Poor

23 Mar 2026

Thomas

My poor room was definitely outdated and needed new carpeting, There was a dog barking in the hallway. The panic push bar device on the front door is broken. I got there at 305.. didn't get checked in till 325. The assistant at the counter was nowhere to be found. Cops came the next morning. Turns out someone was stabbed and robbed. The next day the cops showed up again. Positve is hit water , clean sheets. Oh and they charge you 2.99 for extra towels if needed. Lol .

Self

2/10

Poor

23 Mar 2026

Stefanie

I hate to write bad reviews, but that property was so outdated and the kitchen area of our room was so nasty. The beds were fine thank God. Property doesn't even have an ice machine.. They gave us two bath towels for three people.. the only reason we stayed there was because our flight got canceled and there wasn't much else around available.

2/10

Poor

21 Mar 2026

EMILIARYS

My stay there was very unpleasant. The motel is in very poor sanitary condition; the exterior areas are extremely dirty, and people were smoking marijuana—even inside the rooms. The rooms themselves are in terrible shape—filthy and reeking of cigarette smoke. I have no idea who inspects them before making them available to guests. Honestly, this property should be investigated by the Orlando Department of Health, and the property manager should be fired, as there are simply no excuses to justify such numerous violations of health and safety codes.

Partner

4/10

Poor

20 Mar 2026

STEVEN

The room was not clean, the toilet seat was broken so if you sat on it, you would fall. If you didn’t catch yourself, the top of the refrigerator was dusty and filthy, there was no desk and I had to go ask for one, the air-conditioning unit was in shambles, the furniture was chipped up on the side. Needs a lot of improvement. In addition there was a gap at the bottom of the door leading to outside, therefore, allowing critters to slip inside the building and ultimately in peoples rooms. I am disappointed to have had to pay as much money as they were charging and had to deal with these issues. ESA needs a lot of improvement.

Self

2/10

Poor

18 Mar 2026

Sabrina

rude staff and roaches and no up grades

Friends_and_family Friends

2/10

Poor

17 Mar 2026

Cody

This place is seriously terrifying. I felt like I was in a nightmare the whole time I was there, and was NEVER ABLE to even stay at the room I had already booked and paid for. There was no desk attendant, for one, and the number the sign said to call went to voicemail twenty times before I gave up. There is absolutely no security, as seen by the two barefoot guys doing whippets in the lobby. The lights flickered and the fire alarm was blaring the entire time we were there. We eventually had to leave and go back to the airport to sleep on the ground. This place was a fever-dream nightmare and I was not satisfied in the least. I would love a refund, but it’s impossible to reach anyone, and I’m not sure if they even have employees. I felt like I had just walked into a heroin den on Skid Row. Avoid this place at all costs

Partner

8/10

Excellent

17 Mar 2026

Thomas

Great location!
Website said breakfast included but turned out not to be the case.

2/10

Poor

15 Mar 2026

Casey

Smells in the hallway,bunch of people just hanging around outside wouldn’t stay here again if it was free

Self

4/10

Poor

10 Mar 2026

Srikanth

The property is in need of major repairs. Every thing is old, rusted and most of the property is unclean. The carpets are old and look like dont get cleaned. The bathroom fixtures are rusted. Curtains are torn and hallways smell wierd.

Family_with_children

8/10

Excellent

06 Mar 2026

Dominique

The staff were helpful getting stuff for the room and places to snack in the area

Self

2/10

Poor

06 Mar 2026

Diamond

They gave away my room and didn’t accommodate me in any other way!!!

2/10

Poor

04 Mar 2026

John

Worst stay I’ve ever experienced at a hotel.

Self

6/10

Pleasant

27 Feb 2026

Elvis

N

2/10

Poor

25 Feb 2026

David

Room was so dirty you didn’t want to touch anything. Staff was nice. Amenities were lacking - no shampoo, only soap in the bathroom / shower. At 2am a loud, aggressive fight broke out in the hallway, questioning safety.

Partner

6/10

Pleasant

24 Feb 2026

patrick

ok for one night

Self

2/10

Poor

22 Feb 2026

Marc

My flight was delayed and despite calling and asking if i could check in late, i was told i could, when i arrived i was refused check in.

Self

8/10

Excellent

22 Feb 2026

Shukhrat

In the room sign no smoking, but smells marijuana

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

zhihai

Staff courteous, but room conditions substandard, good Wi-Fi.

2/10

Poor

19 Feb 2026

Gerald

Staff was barely present. Loud noises all the time. Blinds didn’t shut all the way. Server room was absolutely loud and chirping all night. Will spend more money next time to not ever go here again

10/10

Exceptional

16 Feb 2026

Courtney

Bdhdbru

10/10

Exceptional

10 Feb 2026

Sarah

Room clean peaceful atmosphere

6/10

Pleasant

05 Feb 2026

joseph

All was ok very cost effective

Business Self

2/10

Poor

06 Jan 2026

Alexandria

We checked in, there were drug addicts everywhere. We finished checking in and went to our room I open the door and put the light on and IMMEDIATELY saw about 10 cockroaches running in the kitchen area. We went right back down to the front desk to get a refund and stay elsewhere. Completely unacceptable this place needs to be condemned!

Leisure Partner

6/10

Pleasant

04 Jan 2026

Jay

The cleanliness of the rooms and common areas is poor. There are many cockroaches

Leisure Family_with_children

2/10

Poor

03 Jan 2026

Telford

Room was neglected , never change bed linen, killed 8 cockroaches, the room had a foul odor ,had to buy odor reducer ,the rug in poor condition. Woke up with cold .in my eyes..Never sgain

Leisure

2/10

Poor

01 Jan 2026

Roberto J

Awful, room was in total disorder, Marihuana smell all over, disgusting hotel. We cancel the reservation and book a Hampton Inn close by.

Leisure Family

8/10

Excellent

31 Dec 2025

Scott

Roaches, bathroom door (inside) holes from previous tenants.

Business_and_leisure Partner

2/10

Poor

30 Dec 2025

Gustavo

Terrible customer service and the room stinks.
You have to pay for towel service and a super sketchy location

2/10

Poor

27 Dec 2025

Shenika

I was extremely disappointed with my stay. The room I was originally given was in very poor condition—broken and damaged fixtures, and the bathtub faucet was dripping heavily the entire time. The overall condition of the room was unacceptable.

Requested a room change and was told there were no other rooms available with double beds. Unfortunately, I needed a double-bed room because I was traveling with my family. I was forced to settle for a room with a king-size bed and a couch bed, which was not ideal or comfortable for us. The overall condition of that room was not suitable as well.

This was especially frustrating because I only needed a clean, functional place to stay for one night before an early morning flight. Instead, the experience added unnecessary stress. I would not recommend this hotel based on the condition of the room and the lack of suitable accommodations for families.

Leisure Family

4/10

Poor

18 Dec 2025

Brian

Room smelled like smoke and was severely out dated

Business Self

10/10

Exceptional

15 Dec 2025

Miguel A.

Yes

Business_and_leisure Self

2/10

Poor

15 Dec 2025

Verified traveler

The service at the front desk was great! The room itself was disgusting!!! Bathtub was filthy with fair from previous guest, the floor, toilet, counter top and sink had cigarette burns everywhere. This was supposed to be a no. Smoking room.

Self

10/10

Exceptional

02 Dec 2025

Kelly

Staff was great and this place had a full size frig, big closet, dresser and night stand. Large counter space in the bathroom. Mostly quiet. I recommend

Business Family

10/10

Exceptional

29 Nov 2025

John

Good

Business

8/10

Excellent

29 Nov 2025

Gabrielle

Good

2/10

Poor

23 Nov 2025

Charleen

It was dirty rusty and I didn't get the accommodations I booked

Leisure

2/10

Poor

10 Nov 2025

Alexis

Terrible

Partner

2/10

Poor

19 Oct 2025

david

Terrible. Stunk like dog piss carpet had huge stains all over. Roachs. Roachs. Everywhere. Bathroom tub. All tore up. Sharp eadges. Cigarettes burns on bathroom counters. Gross

Self

10/10

Exceptional

18 Oct 2025

Chetelvia

Thank you for my peaceful pleasant stay

Leisure Self

4/10

Poor

14 Oct 2025

Dwayne Charleston

Nothing that I like about it
It just need to be remodeled. That all

Business_and_leisure Partner

10/10

Exceptional

22 Sep 2025

Shalida

Rooms weee clean

Business_and_leisure Family_with_children

10/10

Exceptional

21 Sep 2025

Sherica

The rooms are clean the staff is very polite and helpful I love it it's peaceful

2/10

Poor

04 Sep 2025

Andrew

People live in this place. Odor in the room was horrible had to buy spray to try and kill the odor. Extended stay is not what we expected for a hotel.

Leisure Partner

2/10

Poor

24 Aug 2025

Verified traveler

Horibble Never Stay Here

Rude hotel staff Drug infested prostitution every dirty

Self

4/10

Poor

16 Aug 2025

Keith

Location is good, the rooms are spacious but needs upgrading/ renovating.

Leisure Self

4/10

Poor

03 Aug 2025

Chris

Rooms were pretty dirty

8/10

Excellent

27 Jul 2025

yaritsa

for a night will be ok. not extended

Business Self

2/10

Poor

26 Jul 2025

Kapil

Roaches all over the room. DON'T STAY HERE

Roaches all over
Room 125

Self

2/10

Poor

23 Jul 2025

Erica

The pool is closed and their are bugs in the room

6/10

Pleasant

22 Jul 2025

João

Overall it's average for the price but needs a good renovation in the room to earn 3 stars

4/10

Poor

22 Jul 2025

Erica

The pool was closed and there was bugs in the room

Leisure Partner

4/10

Poor

16 Jul 2025

Jose

Poor smell bad in room and a/c water wet on floor also light two not work on light and pool closed junk also backesfast not use and not work nothing .

Business_and_leisure Self

2/10

Poor

07 Jul 2025

Ruben

This property is dirty, smell marijuana when you enter to the property, the pool was close, no service when you do the checking or check out, terrible bed whit bug, i never stay there again

Leisure Partner

4/10

Poor

06 Jul 2025

Yohancys

The front dest never is there, when I try die the checkout not body is there, the window is close and have letters the I will be back and one hr, I can’t don’t way for this reason I put my key below of the window

2/10

Poor

26 May 2025

Natalie

Not comfortable.

Thankfully I was only staying for the night but did not like having to call and to wait for someone to come to be able to check in.
Tha hotel is pretty beat down since people live there.

Partner

2/10

Poor

23 May 2025

Terrence

Room was clean at first glance but the soon found out it was roaches everywhere the shower was leaking water and present mold/mildew. Heavy traffic around place. TV was the only thing that kept me occupied.

Business_and_leisure

2/10

Poor

08 Apr 2025

Verified traveler

Horrible

Place was dirty, had to wait 30 mins for someone to check in.

Friends_and_family Family

2/10

Poor

03 Mar 2025

Fitzroy

THIS PLACE SHOULDN'T EVEN BE ON THIS APP BECAUSE I WAITED 1HOUR FOR SUM ONE TO CHECK US IN AND 3 MORE FAMILY CAME WITH KIDS THAT COULDN'T CHECK IN...

Leisure Family_with_children

2/10

Poor

24 Feb 2025

Victor

There were multiple bugs in our room, the carpets smelled horrible, and overall cleanliness is poor. I hate to leave a review like this but it made our stay unpleasant.

HIGHLY recommend spending a little bit more to avoid an experience like ours. The staff was kind, area is decent, no problem there.

Leisure Partner

2/10

Poor

24 Feb 2025

Marjorie

The hotel was not clean smelled like cigarettes all through the halls and the rooms are really runned down unfortunately for an extended stay it did not meet the standards of the hotel brand very disappointing and there is no staff 24 hours. And the hotel had roaches

Leisure Partner

2/10

Poor

23 Feb 2025

Amanda

Dirty and stinky

Business_and_leisure Self

2/10

Poor

23 Feb 2025

Amanda

Very dirty and stinky

2/10

Poor

22 Feb 2025

Peterson

They didn’t allow us to check in at 9pm. I will never do business with this hotel

Business Partner

2/10

Poor

21 Feb 2025

Verified traveler

The hotel is really unclean and worn out. The room had a terrible for and everything was sticky. The air conditioner was broke.

Partner

2/10

Poor

18 Feb 2025

ASIF ALI

Worst hostel in Orlando. I would never come back to this hotel anywhere in the world. We booked kitchen room with 2 queen beed..as soon as we arrived, the receptionist was not available, had to wait like 40 mins before she was back. Later when they gave us the room it was very later night and the whole hotel was stinky and the room was smelling so bad like it was used for a customer with dog. You can literally never sleep with that smell. We asked them to replace the room and they replaced. This room was also smelling but the smell was not too much and we were able to sleep. The big problem with this room was it had lot of cockroach and cockroach small ones were a lot. We even show one of them on the bed itself. I was scared it would go inside our ears while we were sleeping. The hotel rooms looks very old with carpet peeled off at several places and the carpet has many black spots which you could say is due to dog pop. The kitchen room never take it because they charge a lot for kitchen room but never give a single utensils, not even one spoon or cookware. The hotel said that they charge 39.99 $ to buy cookware which we never did. Please think of you don't care about all above you can come here and stay. Good Luck

Leisure Family_with_children

4/10

Poor

18 Feb 2025

Daniel

d

8/10

Excellent

18 Feb 2025

James

Basic room amenities.

Leisure Self

4/10

Poor

18 Feb 2025

Verified traveler

Pissed off customer

My bed sheets smelled like cigarettes. I paid $140 total. I'd like a full refund or to be billed $100 instead of $140

Self

4/10

Poor

17 Feb 2025

John

Cigerette smoke everwhere.. Also, place allows dogs and they bark alot

Business Self

2/10

Poor

16 Feb 2025

Raymond

We booked flights for the night. When we arrived, there was no one on duty to check us in. The place was dirty, smelled like cigarettes. Went next door to their sister hotel were someone was on duty. She tried to help but couldn’t contact anyone. While we were waiting, people in two different rooms came down and said there were bugs in their room. Size of horse flies without wings. No one should stay here

4/10

Poor

15 Feb 2025

Lesley

.

4/10

Poor

14 Feb 2025

NATALIE

Run down, old place

This location is was the most run down place I’ve ever stayed in. Normally, your properties are very nice. Even the bedspread of one of the two beds was noticeably much more dingy than the other. The building is in dire need of a refurbishment!

Friends_and_family Family

2/10

Poor

11 Feb 2025

tayna

Not happy with my stay, whole building smelled bad , there was blood on the bathroom door. Hallways were so dark at night didn’t feel safe and there was feces smudged on the hall way wall .