Extended Stay America Select Suites-Orlando-South

ORLANDO, 10401 S John Young Pkwy
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100 reviews shown

2/10

Poor

16 Mar 2026

Pablo

The entire property smells bad from the moment you walk in. The bed was dirty with some kind of powder, and so was the bathtub. Plus, the water doesn't drain properly. I've stayed at other hotels from this same company before, and they were excellent. This one is like it's not part of that company at all. The air conditioning is old.

Partner

2/10

Poor

16 Mar 2026

Lauren

We only stayed here because our flight was canceled and everything else nearby was booked. Even for $83, this place was disgusting.

The second we walked into the room it smelled like urine. The elevator smelled just as bad. When we checked the bed there were black curly hairs not only on top of the bedding but under the covers. There were also black curly hairs in the shower and bugs crawling around (will attach photos if permitted)

There are absolutely no excuses for a room to be this unclean.

8/10

Excellent

16 Mar 2026

Jorge

Yes

8/10

Excellent

14 Mar 2026

Luis

Good

4/10

Poor

10 Mar 2026

Sherese

Front desk was really nice 😊. Rooms big. However, tv outdated, room smelled horrible like strong pee Odor. It was really hard to sleep in the room. My spouse had to get air fresheners in order for me to sleep.

Partner

2/10

Poor

09 Mar 2026

Anastasia

My stay was a complete disaster ordered Uber eats and my food was stolen, rooms was filthy with mold
Front desk was rude and very non accommodating
Desk gave me a hard time giving us clean towels and my hand got stuck in the door

Friends_and_family Family

2/10

Poor

02 Mar 2026

Anastasia

Worst experience stay ever!!!

4/10

Poor

28 Feb 2026

Amy

Room was very dirty and neglected. Previous guests had pizza...crust was still on the floor next to bed. Tomato sauce, at least hope it was sauce, was smeared on the side of the mattress cover. Just gross. Other bed was cleaner. Bugs in the bathroom and overall neglect on many areas. Hallway was filled with the smell of weed and also very dirty. Do not recommend staying here.

Friends_and_family Friends

2/10

Poor

25 Feb 2026

Jose

The reception was closed, they took a long time to attend to me, and the room and bathroom were dirty.

Family_with_children

6/10

Pleasant

21 Feb 2026

Benny

Very dated. Lady at front desk was super nice.

Leisure Family

2/10

Poor

19 Feb 2026

Robert

Horrible dirty and trashy hotel.

4/10

Poor

16 Feb 2026

Angel

The hall ways smell bad and was dog poop on the hall way
No staff on property at night I lost my key and can’t get in my room
Not a good experience

2/10

Poor

16 Feb 2026

philip

No room available I had to drive home 3.5 hours.

8/10

Excellent

15 Feb 2026

William

It was good.

2/10

Poor

15 Feb 2026

Ray

Floor was sticky. Room smelled bad, like they tried removing a smoked in smell or I don’t know what. And there were cockroaches crawling around.

2/10

Poor

15 Feb 2026

Giselle V

It’s it disgusting from the moment you walk in . It’s smells like animal pee. The rooms were disgusting bathroom had pubic hair on the toilet no one clean the rooms . I couldn’t leave fast enough. I have never had such a horrible experience. Never again.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Kyle

Partner

10/10

Exceptional

19 Jan 2026

Kyle

Good

Partner

4/10

Poor

29 Dec 2025

Ryan

I seek to focus on the positive aspects of hotels. Upon entering my room, I immediately noticed a strong mildew odor. Additionally, when I turned on the air conditioner, it emitted a noise reminiscent of a helicopter landing. The thin walls allowed for noisy music to fill the room throughout the day. Lamentably, there was no coffee maker provided. While the building itself was well-maintained, its location was questionable. Upon checking out, I observed individuals resting in the lobby who appeared to be homeless. Due to these experiences, I am unlikely to revisit this establishment. However, I did appreciate the absence of roaches or bed bugs, which I actively searched for. I also found the front desk attendant to be courteous and amiable.

Self

8/10

Excellent

24 Dec 2025

Stacy

Room was clean, and the hotel was quite.the housekeeper (woman

10/10

Exceptional

13 Dec 2025

Alberto Gabriel

It was very clean. Area was safe and staff was wonderful.

Leisure Self

10/10

Exceptional

08 Dec 2025

Jawanna

Great front desk staff. Very accommodating. The manager was available when I had a minor issue with my heater. They immediately sent staff to verify the problem and moved me to another room.

Business Self

8/10

Excellent

23 Nov 2025

Robert

The temperature of the room was fine, but I had no utensils to cook with, and one of the burners was not working and other than that just the dogs barking.

Business Self

6/10

Pleasant

08 Nov 2025

Jawanna

it was just ok

10/10

Exceptional

06 Nov 2025

Tarance

Great

4/10

Poor

27 Oct 2025

Abigail

The staff was very nice but we had to kill atleast 5 roaches and we were only in the hotel for 4 hours. The place was stinky and slightly dirty and the surroundings were also dirty. I wouldn't recommend.

Leisure

2/10

Poor

07 Aug 2025

Carmel

I was electrocuted

What can I say I was electrocuted I went to plug in my charger to the alarm clock and exploded. Then I was accused of tampering with the cord really no concerns from the gm. He just offered the insurance companies information. Then gave me a hard time when I try to extend my stay.

Self

4/10

Poor

30 Jul 2025

Margarita

Bed was okay. Didn’t get to try the food.

Family

2/10

Poor

26 Jul 2025

Carmel

I got electrocuted

When I checked in I didn’t check my room immediately. I went to the store came back got comfortable went to plug my phone charger to the alarm clock and it exploded. I was electrically shocked. I had to go to emergency room the GM snuck into my room and tried to attempt to remove the alarm clock, but I caught him red-handed the lack of concern for my well-being. Is why I’m disappointed this time around

Self

6/10

Pleasant

21 Jul 2025

Nawaz

The room was nothing like i booked it was a rinkity queen bed frame crammed in a small room (I booked a studio with a sofa) it had no sofa and a burnt electric stove bugs crawling on the floor and bathroom and the shower was rusted shut!! Went to complain and the young man at the reception the morning had the most arrogant attitude but tge girl that checked me in the evening before was a absolute sweetheart she was polite respectful and had a very inviting personality..

Leisure Self

4/10

Poor

19 Jul 2025

Lilybel C

No me sentìa segura. Era como quedarse en un caserío (se que no todos son malos). Gente sentada en los pasillos y en la puerta trasera como si fuese el patio de la casa, discutiendo e insultandose allí en el lobby, otr@s fumando justo en la entrada del hotel. La alfombra de los pasillos super sucias, un olor a cigarrillo/marihuana/comida. El cuarto no estaba mal, pero el aire UN RUIDO terrible. Se escuchan los pasos de las personas del piso de arriba bien duro, 1 sola toalla por persona y si quieres otra hay que pagarla, no room service. Para check out dejar la llave allì y ya.. en mi caso estuve esperando a que apareciera alguiem que me atendiera para entregarla y me querìan cobrar $140 por querer irme 1 día antes (ya no aguantaba màs). Si hubiese orden, el concepto estaría conveniente.

Business Pet

4/10

Poor

23 Jun 2025

Mark

No live TV

Had trouble accessing the room, card did not work. Desk clerk was very helpful, tried to reprogramming the key card, that still didn't work. He let me in the room with the master key

Business

10/10

Exceptional

19 Jun 2025

Toomuch

Nice

8/10

Excellent

24 May 2025

Ruel

Nice staff. Courteous and helpful.

6/10

Pleasant

21 May 2025

Donna

The cleanliness of the room left a lot to be desired. It look like there was dog throw up underneath the bed in the bathtub and shower was disgusting. We mopped our own floors in the mop water was black.

Business

10/10

Exceptional

02 May 2025

michael

Great place

4/10

Poor

29 Apr 2025

George

Tired Room

Off the beaten path, this hotel is as basic as I have ever stayed. Then clerk was helpful and polite. The room can be described as tired and basic.

Business

6/10

Pleasant

25 Apr 2025

Belen

It was okay

Overall it was okay for what was needed. The room.is outdated but bed comfortable. The hotel and room had a bad smell. Would not stay here again though

Partner

2/10

Poor

14 Apr 2025

Shikece

I’ve been standing here for 20 mins to check in & no one has yet to come to the front desk! I was told someone was in the back with their headphones in. I’m literally standing here as I type this complaint

Leisure Family

10/10

Exceptional

03 Mar 2025

Carole

Always a great time what a wonderful hotel. I love it.

4/10

Poor

03 Mar 2025

Rafael

Dirty, dingy smoke detector was hanging off the wall.

Leisure Partner

2/10

Poor

24 Feb 2025

Simon

People dealing drugs on property and no one to check me in. Please offer a refund.

Thanks

Leisure

10/10

Exceptional

24 Feb 2025

Carlo

Great!

Leisure Family_with_children

2/10

Poor

24 Feb 2025

William

The place was smoke free, but the place smell like weed in the hallways and elevator.

2/10

Poor

18 Feb 2025

Carlie

The side table was partially broken, the corner of the cooktop was broken, and the floors and walls were dirty. The room stunk like smoke and pot. Everyday I found at least several cockroaches. When we first arrived we were informed we wouldnt get any room service because we werent staying long enough (8days).

If youre booking this place because of the fridge / kitchen be warned they do NOT supply any coomware. Who travels with cookware? The AC unit was on its last legs and was super noisy, as well as there being quite a bit of hallway noise most nights. Not exaggerating when I say this was the worst place I've stayed. Ever

Leisure Partner

2/10

Poor

15 Feb 2025

Verified traveler

DON'T BOOK HERE!

Came in 15 mins early to check in and told us to come back after 1 hr to 1 hr & 30 mins because they were cleaning the room and still dirty when we came back. The room and hotel itself is disappointing. Room has roaches everywhere. It smells so bad when you enter. Has kitchen but doesn't have anything not even a paper towel. Requested a blow dryer and told us that a customer took it and never gave it back. Can't even request a towel or bed sheet (we stayed 3 days)

Partner

2/10

Poor

14 Feb 2025

Javier

Smelled like cigarettes, 2 cockroaches, 1 set of bathroom stuff for 4 people, what a mess. Don't stay here.

Leisure Family

2/10

Poor

10 Feb 2025

Mark

The staff was.. competent. But I only saw one lady that checked me in, after-hours. I had to call a number on the lobby phone to summon someone to the desk behind the metal-roll-door.

The lighting outside was awful. The ONE light over the front door was flickering in a way the reminded me of a horror movie. The whole area screamed, \"I'm in danger.\" (In a Ralph Wiggum voice)

Came across 2 roaches. One in the shower when naked, and one fell one me as I exited the bathroom.

The floor was made of cheap laminate that felt grimy with every step. Couldn't stand to go barefoot for even 2-3 steps.

The air conditioner was flaky and kept things either too cold and so humid it was impossible to sleep. Quite noisy with all the on-off.

The room location was right near a stairwell that I'm not sure was in use, but it sounded like someone was slamming the door shut every 15-20 minutes.

The elevator looked like something out of a Russian apartment complex. Dingy, flickery lighting, mis-matched paint everywhere. Exactly as I remember my trip to Russia in 2003.

Sure, OK, it's Orlando. Everything is expensive, and you get what you pay for, but this place needs some sprucing up, NOW.

It's an extended-stay, so I have no basis for comparison, but apparently they only do 'linens' once a week, and there was a sign up that says, sorry, we can't do linens this week, there's a laundromat in such and such a location. Thanks for understanding!

Leisure Self

6/10

Pleasant

07 Feb 2025

Philip

Get what you pay for

For a Solo trip where I didn't care about anything other than having a place to myself and getting some sleep. The smells of cigarettes was really bad thru the hallways. The rooms not so much but whenever I opened the door to go in and out , the smell would linger in the room for a long time. A room next across from me had someone going in and out every hour, so I could here the Opening and closing and locking of the door every time. If looking to save money and don't care about any of these things then go for it, otherwise I would not recommend. I will not be staying here again.

Self

2/10

Poor

01 Feb 2025

edwin Fernando

Marihuana smelling place

It looked like section eight, the smell of marijuana at the door and the hallways were completely dirty. It was disgustingly ugly. They come with a kitchen and a refrigerator, they don't give you anything. The elevator was very dirty and smelled everywhere. I would never go back to that place.

Friends_and_family Family

2/10

Poor

17 Jan 2025

richard

When i arrived the room was filthy. There were hairs in the tub, sink and on dresser. There was no iron, ice bucket, silver wear or plates. There were only 2 towels for the room when i requested clean towels i was told i would have to go to office at 10. When i arrived at office i was told i had to go get my towels and bring them to swap out. There were roaches in drawers and people in front meeting at 3 am and beyond. Felt very unsafe and had to leave to stay somewhere else. Worst hotel expierience ive ever had!

Business Friends

8/10

Excellent

12 Jan 2025

Amy

I was pleasantly surprised to find it had a full size fridge, microwave and cook top. It is pet friendly. I was disappointed that the vending machine for drinks was out of order.

Business Pet

2/10

Poor

05 Jan 2025

Jose

I wouldn’t even call it a .5 star hotel

2/10

Poor

25 Dec 2024

maria

After walking in the property we noticed. Funky smell of sewer along with cigarette smoke. When we went inside the room instantly noticed how the smoke detectors were covered with a bag, apparently people smoke inside the rooms, also noticed roaches running by the room area. It felt so dirty we didn’t even want to shower or touch anything. Luckily I only stayed one night. But the next day at 8:30 am there front desk was closed with a gate, not allowing g me to check out. After I left I called several times during the day, when I finally get a hold of someone from corporate the lady told me I needed to go back and check out with the key. After explaining there was no one there they guaranteed to me I would not get charged. Long story short… I do t really recommend starting there

Leisure Partner

6/10

Pleasant

17 Oct 2024

Michael

Neat

10/10

Exceptional

30 Sep 2024

Marcos

N/A

Leisure Self

4/10

Poor

01 Aug 2024

Catherine

has clean towels and bedding, tv not working,cocroaches in room with dirt in the room on day of arrival

Leisure Family

10/10

Exceptional

03 Jul 2024

Franklin

nice stay will return

Front desk attendant (woman) so nice, informative and a good check in experience

Business

10/10

Exceptional

03 Jul 2024

Franklin

nice stay will return

Front desk attendant (woman) so nice, informative and a good check in experience

Business

8/10

Excellent

24 Jun 2024

Daniel

All good

10/10

Exceptional

21 Jun 2024

Consuelo

Front desk was very helpful and very informative I will definitely come back again

Leisure Family

2/10

Poor

01 May 2024

Emanuele

I couldn’t sleep in my room end up in the car.. The room had roaches in bed floor fridge and in the morning the front desk told me there is nothing they can do.

Business Partner

10/10

Exceptional

14 Apr 2024

Omar

Excellent customer service

It’s always amazing Juan And Jessica make it feels like we are home

Partner

8/10

Excellent

27 Mar 2024

Emilio

Very convenient

4/10

Poor

10 Mar 2024

Gloria

Bathroom, sink, shower had hair all over, cabinets had roches, didn’t feel safe

2/10

Poor

20 Feb 2024

Alicia

DISGUSTING! Never been cleaned. Previous occupant food left on floor. The floor is so dirty it has mold all around, especially in restroom. DO NOT bring your family here to stay. Smells terrible. I don’t think a house keeper works here.

Leisure Family

8/10

Excellent

19 Feb 2024

Magali

Mold in the bathroom, roaches , the rooms are not swept and mop , I have passed a whippi on the floor and is disgusting, the staff are very polite specially Juan . The bed is soo clean love it .

Leisure Partner

2/10

Poor

11 Feb 2024

Jose A

This is not a hotel, it’s more like a Housing Project, people seem to be living there like they own the place. Also like the other reviews say, I had roaches in my room, long hair on the bed and bathtub. Pest control and housekeeping need major improvements. The room next to me and upstairs had their TV’s with loud volume at 2:30 am it’s ridiculous and no one at the front desk, you have to call an extension number and get to many automated messages trying to reach someone. Do yourself a favor and stay away from this place, crowds in the parking lot after midnight.

Leisure Self

6/10

Pleasant

28 Jan 2024

Keysy

Was good for the night, I’ll give a 4 out 5

2/10

Poor

26 Jan 2024

Brandi

This place is literally crawling with roaches!!! They are everywhere! Dead and alive. On every surface, coming up from the drains, behind the fridge, the hallway. The hallway stunk so bad it made me nauseous. The elevator even worse. The air did not work, but of course by the time I checked in and found all this out, the front desk was closed for the night. Booked for 2 nights, but not staying. Its a shame. I've stayed in many extended stays and never had this experience!

Leisure Pet

2/10

Poor

21 Jan 2024

Wendy

When we arrived at night to check in there was no one at the front desk, we waited 1 hour, we called the number they indicated and no one ever showed up, we had to go to another hotel, how irresponsible

Leisure Friends

2/10

Poor

20 Jan 2024

Wendy

Don’t do it

I thought I could handle a cheap hotel for 8 hours waiting on a cruise. There want anyone available to check us in. The smell of the 3rd floor was absolutely horrible. I didn’t sleep all night it was so disgusting. I couldn’t wait to get out. The worst I’ve stayed in. I will check reviews for all my last minute bookings. Never again.

Friends_and_family Friends

2/10

Poor

04 Jan 2024

Jorge

roaches in room hair on shower curtain, dirty floor. red stains on sheet. dismissive staff, no cooking or eating ware, selling cooking and plates and silverware, (but they had them for sale, do they think people on vacation bring that stuff with them. I could see them having them at the front desk and having you pay a deposit. the roaches were out of site until the evening when I turned on the lights roaches on the walls counter and in the bathroom. I went to take a shower, clumps of hair in tub and shower curtain. later that night about 1:30 am I woken up by by a roach crawling up my nose. I sat up the rest of the night night not wanting that experiance. I decided I was not going to to stay another night I checked out early. I told the person at front desk. did not show any concern nor offered any apology for my ordeal, or offered to discount me for the secound day. and acted as if this was a normal thing. even though I lost the money for my secound day, and since I did not get to sleep all my plans for that day was ruined since I was exhausted and had a 4 hour drive back home actually took six since I had to go to rest stop to sleep for a couple of hours. to continue my trip horrible

Business_and_leisure Self

2/10

Poor

28 Oct 2023

Angel

The room’s wasn’t clean and not enough towels,the toilet seat wasn’t clean

2/10

Poor

22 Oct 2023

Sharon

No a damn thing Bugs and roaches everywhere! Light did not work in bathroom trim around failing off!!! And for $90 I would not let my dog stay in this place!

Leisure Self

2/10

Poor

19 Oct 2023

Aydrien

Had roaches and smelled like dog urine

Business Friends

2/10

Poor

14 Oct 2023

kevin

roaches was crawling in the room and the elevator

2/10

Poor

27 Sep 2023

Julius

Don’t stay

Front desk was closed and it took 10 minutes for the on-site attendant to take care of me. Seen two roaches. And my key card didn’t work until hours later.

Friends_and_family Family

2/10

Poor

16 Jul 2023

Greg

No one at desk to checkin or out.

2/10

Poor

15 Jul 2023

Arnaud

Room was grimy and smelled very bad. There were cockroaches all over the place. We had to turn around and leave as soon as we entered the room. There is no way we could have spent the night there, it was disgusting.

Leisure Family_with_children

2/10

Poor

26 Jun 2023

Michael

Don’t do it.

Went to check in at 1am. No clerk on duty. Had to call a number that was provided and it took about 30 minutes for somebody to come to the hotel to get us our room. Wasn’t able to get a room key. Clerk claimed the key machine was broken. Remote for tv didn’t work. Horrible place. One star at most amd that’s being generous

Partner

6/10

Pleasant

09 Jun 2023

Liliana

1 night was suficiente to know we will never come back.. so noisy, dirty bathroom, …….

Business Partner

10/10

Exceptional

08 Jun 2023

Miguel

Convenient

Business Self

10/10

Exceptional

08 Jun 2023

Miguel

This resolved my needs.

2/10

Poor

29 May 2023

Monica

Killed roaches all night!!

Unfortunately horrible. Unable to sleep. Spend night killing roaches. Roaches everywhere even swimming inside the toilet. It was awful. It is too bad as I am usually a fan of extended stay. At least the front desk person was very nice and knowledgeable. But this place needs to either close for fumigation or shut down

Friends_and_family Family

4/10

Poor

02 May 2023

gloria

Really disappointed once I saw the room, that was not sanitary at all, the staff that attended me was great no problems there, and she refunded my money no questions asked.

Leisure Family_with_children

10/10

Exceptional

25 Apr 2023

PATRICE

I appreciate the location. The staff was nice.

Business_and_leisure Pet

2/10

Poor

20 Apr 2023

Verified traveler

Stay away from this hotel. This is a horrible place to stay with a family with younger kids. We pay $505 for 3 nights.
I don’t know where I should begin. Lots of cockroaches( we had to kill them and swept the floor) floor super dirty, bed with dog hair, kitchen without cookware, furniture falling apart, TV didn’t worked, no coffee machine, walls full of grease( kitchenette), no one takes your trash out. No enough towels for people in the room. No one lobby most of the time, horrible smell lobby( weed). Weird people walking around building during night hours.
Advice to stay other hotels is plenty in the area of Orlando.

Business Family_with_children

6/10

Pleasant

15 Apr 2023

Michael

All I have to say is that you get what you pay for. U pay little don't expect much. It was just a roof over my head.

6/10

Pleasant

20 Mar 2023

Ronald

Killed 4 roaches in bathroom, so leave lights on.

4/10

Poor

12 Mar 2023

Julia

Toilet seat was dirty and the water had things floating in it. The room just looked like they took a random room and placed a bed in it

Leisure Partner

4/10

Poor

07 Mar 2023

Dilshod

Room's condition is not good

Business_and_leisure Friends

2/10

Poor

07 Feb 2023

Verified traveler

unhealthy and unsafe to stay

The room smelled like cigarettes even tho we paid for a non-smoking room. The room has roaches everywhere and even though we complained to the front desk they said they could do nothing about it. When I went to the front desk to check in I waited about 25 minutes for someone to come to the front desk to check us in. The hotel is in terrible condition and unhealthy and unsafe to stay.

Friends_and_family Family

4/10

Poor

29 Jan 2023

Cyntoria

Uncomfortable

The was a very noise building it was hard to sleep. Juan, was awesome !

Self

6/10

Pleasant

15 Jan 2023

Josue

Theres no one at front desk at night. But its ok parking accessible. The only issue i had was tinny roach at the shower, then another one goes around at the floor and another on the bed while getting ready to sleep.

Self

2/10

Poor

10 Jan 2023

Shannon

i walked in and out. i saw 7 roaches in 4 minutes

Leisure Family

2/10

Poor

02 Jan 2023

Jorge

First of all they didn’t leave any toilet paper and second and most importantly there was roaches all over the room , my son son couldn’t sleep. One of the worst hotels I’ve ever been.

Leisure Family

10/10

Exceptional

23 Dec 2022

APRIL

The service was excellent!

Leisure Self

2/10

Poor

22 Nov 2022

Idelsy

Literal roach motel. After 2 minutes we left and checked out.

Partner

2/10

Poor

30 Oct 2022

Luis

We can’t stay in the hotel because the unique rooms available was dirty with humans sperms remains in the blanket.

The front desk’s guy told me that the money will refund me in 7 days

Business Family