Ramada Resort by Wyndham Port Douglas

Australia , Cairns - QLD
PORT DOUGLAS, 316 Port Douglas Road
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100 reviews shown

10/10

Exceptional

14 Feb 2026

James

Comfortable room. Great resort amenities. Pool and pool bar were excellent

Partner

8/10

Excellent

23 Jan 2026

Jennifer

The staff were great although I was tired after the drive up from Cairns after a working shift, I just wanted to check in and relax after driving 1 hour from Cairns. The front desk lady was lovely but I felt that she was wanting me to attend the Wyndham presentation after I said I purely wanted to check in and relax.

Leisure Partner

10/10

Exceptional

30 Dec 2025

mark

Lovely staff & great food. Beautiful tropical setting

Partner

10/10

Exceptional

28 Dec 2025

Mark

I loved the tropical and central garden of the hotel. Staff are superb, especially under the pressure of a busy property. My room was perfect. Comfortable, cool, a great shower/tub + all amenities of an apartment (stove, over, half-fridge, dishwasher and laundry). It’s a very family-oriented resort with kids filling the pool most of the day. That’s a light negative for me, perhaps a plus for you! ;)

8/10

Excellent

22 Nov 2025

Jane L

Staff and location, the staff were run off their feet but always helpful and polite

Leisure Partner

10/10

Exceptional

12 Nov 2025

jeffrey

Beautiful Pool

Leisure Partner

8/10

Excellent

08 Nov 2025

Ariel

Staff were friendly at the front desk. The staff at the bar our first night were not very kind. Outside of that we had no issues

Leisure Partner

10/10

Exceptional

08 Nov 2025

Sarah

Such a beautiful place to stay. We LOVED the gorgeous boardwalk gardens with all the beautiful plants. My 4 year old daughter loved it. The pool area was so gorgeous.
The staff were very accommodating and friendly. Highly recommend.

Leisure Family_with_children

8/10

Excellent

03 Nov 2025

Fiona

Gardens and restaurant were very pleasant

Leisure Family

8/10

Excellent

01 Nov 2025

Terri Louise

The room was spotless and the staff was amazing. The resort was full of things to do with family. Loved the pool area.

10/10

Exceptional

22 Oct 2025

Petri

Awesome environment, clean rooms, very helpful staff, great poolside bar.

Leisure Partner

8/10

Excellent

17 Oct 2025

Lysanne

Internet was ok, room was clean and laundry in apparement was appreciated.

8/10

Excellent

03 Oct 2025

Gary

Unfortunately became ill and spent two of the four day stay at Mossman hospital.

10/10

Exceptional

02 Oct 2025

James

Great spot, with really nice pool. Also has a cute pond with barramundi in it. Room was nice and big, fridge worked well. Super convenient location to get into town and also visit the surrounds. On the older side but that made the price very good. We managed to avoid the timeshare/club sales pitch and thry didnt hound us like some people mention, just say no you are busy

8/10

Excellent

02 Oct 2025

Nicola

Good value for money, good for kids

10/10

Exceptional

22 Sep 2025

Jennie

The tranquil setting amongst the trees and gardens was peaceful and relaxing. Beautiful pool, close to beach and only a short drive into Port Douglas.

Leisure Family

10/10

Exceptional

21 Sep 2025

Phil

Spacious room, cleanliness, pool, staff friendly and accommodating, lovely topical setting. Parking was an issue if didnt arrive early had to park on busy road.

Leisure Partner

10/10

Exceptional

16 Sep 2025

David

Rooms were very neat and tidy and not too noisy. Our room could have done with a couple more power points

8/10

Excellent

10 Sep 2025

Narelle

Friendly staff Clean rooms Close to the beach

Leisure Partner

10/10

Exceptional

29 Aug 2025

Amanda

We had an amazing holiday. The staff were very knowledgeable and friendly. The resort was beautiful. We enjoyed the warm pool and easy access to the beach. The restaurant was great. The games room was fun and the kids liked seeing the fish in the ponds.

Friends_and_family Family

8/10

Excellent

23 Aug 2025

Hilary Ruth

My biggest disappointment was the change in the menu for staying at a resort. Children's menu never changed,Lack of fresh cooked vegetables available with foodif wanted.Chips or wedges no other choices of potato service. Daily specials x2 ran for 2 evenings. Service staff did there best,but understaffed at breakfast and evening leading to slow service.

Leisure Friends

10/10

Exceptional

16 Aug 2025

Carmel

Loved the pool and the gardens. Room was spacious.

Leisure Friends

10/10

Exceptional

15 Aug 2025

Ram

Amazingly beautifiul resort, rooms need update

The resort is breathtaking, especially the pool area. The short distance to the amazing four miles beach is also very valuable. The food at the restaurant was also good, especially the barramundi. Our room was wonderfully situated, large and comfortable but a bit old and weary. Some room refurbishment is necessary to make it a fit to the other aspects of the resort.

Friends_and_family Family

4/10

Poor

10 Aug 2025

Peter

Low parking

Leisure Family

10/10

Exceptional

02 Aug 2025

Blaire Frances

Will be staying here again!

Leisure Self

10/10

Exceptional

01 Aug 2025

Renee

A great spot for our family of five

Beautiful location and grounds. The walk in to the reception was like a tropical oasis. Reception were so welcoming and informative. The two bedroom apartment was perfect for our families needs. Being able to self cater for some of our meals, having two bathrooms and everyone having their own television to watch whilst laying in bed was a treat! The games area made for great entertainment on one of our nights and the kids enjoyed the pool area. The on-site laundries were also helpful dealing with our damp, tropical laundry!

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Alexander

Great

8/10

Excellent

25 Jul 2025

Verified traveler

Lovely place to stay. Trying to promote investing in the chain is a put off. Loved food and the environment and setting.

Self

8/10

Excellent

23 Jul 2025

fernando

Large room. Good pool area. Close to the beach

Leisure Family

8/10

Excellent

19 Jul 2025

leonie

Beautiful tropical setting, friendly staff and guests. We loved our stay

Leisure Partner

10/10

Exceptional

17 Jul 2025

Ryan

Excellent, spacious room. Lovely pool and bar area. Games area which the kids loved. Reliable shuttle service available (we used Excellence) from hotel to town centre and beach.

Leisure Family

10/10

Exceptional

13 Jul 2025

Leticia

Heated pool in July made it more enjoyable.

10/10

Exceptional

29 Jun 2025

Neale

Loved our stay there was wonderful

8/10

Excellent

26 Jun 2025

Jeff

Very smooth book in but we did not appreciate the marketing that followed. We know it is their business model but we do not need incentives to do more with the Ramada group.
The Resort itself was wonderful. Room was spacious, bed was comfortable, facilities were great. Restaurant and bar were of the highest quality.

Leisure Partner

6/10

Pleasant

25 Jun 2025

Karen

The lobby was beautiful, but the hotel was in need of a rehab. There were stains on the carpet and cracked tiles in the bathroom. The shower was a hazard.

Leisure

10/10

Exceptional

15 Jun 2025

SILVIA

Magic accommodation and friendly and hospitable staff. Great restaurant service and whole resort has beautiful surroundings. Love how they kept nature and built around the trees and the small creeks filled with fish and lots of birds around the resort.

Leisure Partner

10/10

Exceptional

13 Jun 2025

Erena

Holy moly loved this resort with the gorgeous trees and greenery welcoming you into peace.

Enjoyed opening the window every morning.

The gym has the best view for working out 💪

The only gripe was that the menu was limiting for me as a vegetarian. But...they were kind enough to change the gnocchi to accommodate my needs for something other than Sichuan that I don't like.

Business Self

10/10

Exceptional

04 Jun 2025

Guenevere

Staff were super awesome and the facilities were lovely. Great value for money too.

Leisure Partner

10/10

Exceptional

04 May 2025

Terri-Anne

An absolute tropical paradise, oozes relaxation vibes, beautiful pool, love that it is out of town and so quiet, quick walk to the beach, great food and wonderful service

Leisure Partner

10/10

Exceptional

28 Apr 2025

Andrea

great accommodation, much better than expected, photos do not do it justice. Enough room for 2 adults and 3 kids

Leisure Family_with_children

8/10

Excellent

25 Apr 2025

Lynda

The property has a great facility onsite with onsite place room and activities, great for kids.

The property itself has a small walking platform that full trees and bird / insect chirping which is amazing, the room was very clean, but outside of room door we could see rust and a lot of dead bugs, but this is North Queensland I guess it’s inevitable.

The property has access to beach but require a fair bit of walking through the small road as the beach is not right behind the property and the beach itself is dirty not for swimming as there maybe stinger and crocs.

The downside is the property is far from town centre for food and beach activities, you either drive for 5-10 min or you do 30min walk to town centre, so you have to have car or catch their shuttle bus (with fees).

Leisure Family_with_children

10/10

Exceptional

18 Apr 2025

Rhiannon

Such an amazing resort for a great price! The restraunt food & drinks were fantastic and not for a ridiculous price! Dont miss happy hour at the bar where the drinks are super cheap! all of the amenities were great and the staff were extremley hepful giving us tips on places to go and eat and helping us book in activities! Had one of the most relaxing massages at the day spa! Be sure to take a walk to the beach from the resort as its such a quiet beautiful place on the four mile beach - spoke to a local their who said she was suprised we had found this part of the beach! The resort is also in a great location close to everything you need with a 5 minute drive!
I think we will definitely be back again, such a relaxing place to be!

Partner

8/10

Excellent

22 Mar 2025

Lorraine

Pool didn't look very clean

6/10

Pleasant

24 Feb 2025

Matisse

The pool and swim up bar was a great facility. We did have issues with mould in our aircon unit - this did get resolved eventually. Staff were most worried about getting us to join their timeshare which they didn’t accept our decline the first time. They then called us to ask again - once again declined. They then left a flyer under our door with more incentive to join - didn’t respond. I then received a phone call (which I assumed was regarding the mould in our a/c unit) however no, it was regarding joining the timeshare AGAIN - declined for the FOURTH time it was like a cult.
Probably wouldn’t stay again just for that reason.
Room service was good & food is decent, don’t agree with the $5 delivery fee to deliver your food from the kitchen to pool chairs which is about 10 metres away.

Leisure Family_with_children

8/10

Excellent

13 Feb 2025

Nancy

We had a lovely stay. The staff were excellent and the services were professional. However, the property was a little tired. The glass panel that separated the shower room and the toilet seat was too small/narrow. It's impossible not to have water spilled (overflowing) onto the bathroom floor. Parking was easy. Its only a 5 min drive away to the Port Douglas town centre.

Leisure Family

6/10

Pleasant

28 Dec 2024

Chandrashekar

Rooms were a bit old

10/10

Exceptional

23 Nov 2024

Amanda

The property was beautiful. The staff were exceptional.

Leisure Friends

10/10

Exceptional

19 Nov 2024

Terrence

Great pool

2/10

Poor

19 Nov 2024

Maria

We are missing our health insurance paperwork and in the envelope was $200 usd and approximately $100 usd in Indonesia cash. We are travelling and realized it’s missing. Very concerning 😢

Leisure Partner

10/10

Exceptional

18 Nov 2024

Michael

Great place to stay

Leisure Partner

10/10

Exceptional

09 Nov 2024

Terri-Anne

Its like living in a tropical paradise, thw rooms are lovely and spacious, great size bathroom, the pool is the best, the walk to the beach is relaxing, overall its 10/10, such a beautiful chill place to come and unwind

Leisure Partner

8/10

Excellent

03 Nov 2024

Danny

Love the gardens

Leisure

8/10

Excellent

25 Oct 2024

Adelle

The property menu lacked variety.
I was disappointed that upon arrival I was almost forced to attend a 90 minute seminar for a $100 restaurant voucher. I declined.
The gardens were beautiful as was the pool/pool area.
The shuttle service were great and very convenient going to and from the main town of Port douglas.
An overall pleasant stay.

Leisure Family

10/10

Exceptional

17 Oct 2024

Jennifer

We love it so much, we’re coming back !

Business

10/10

Exceptional

08 Oct 2024

Glen

Fantastic place to stay.
Love the resort and the staff.
Parking is not the best but the gardens, pool and rooms make up for it.

Leisure Family

10/10

Exceptional

29 Sep 2024

Karina

We only booked a short stay at Ramada hotel but now wished we could have stayed longer. The hotel grounds are gorgeous and there is convenient access to the pool and restaurant. We had two meals at the restaurant and both times were excellent. All the staff are super friendly and helpful. Beds are super comfy too. Also loved the shower! Can’t fault the place. We were sorry to leave.

Leisure Family

8/10

Excellent

18 Sep 2024

Kirsty

Kid friendly and great pool for a family.

Leisure Partner

8/10

Excellent

24 Aug 2024

Craig

The stay was excellent although they need staff who speak better English being a Australian resort, as noticed most staff at food beverage were foreign work visa backpackers, room was clean but had to ask staff for basic things like toilet paper to be replenished which should of been checked and adequate supplies

Partner

8/10

Excellent

16 Aug 2024

Deborah

We had noisey children next door that woke extremely early and played in their room, so I’d request a room away from the games room maybe this would assist in being further from ‘family rooms’
The pool is amazing, food a bit pricey but convenient and taste.
Nola and George at the reception were extremely helpful in assisting getting our stay right.

Leisure Friends

8/10

Excellent

07 Aug 2024

Angela

Clean rooms, good service

Leisure Partner

6/10

Pleasant

06 Aug 2024

Aidan

Not quite up to expectations based on advertised information.
Extremely limited dining and bar services.

Leisure Partner

10/10

Exceptional

04 Aug 2024

Grazia

Very relaxing.

Leisure Friends

10/10

Exceptional

01 Aug 2024

Jennifer

We liked the pool and gardens

8/10

Excellent

24 Jul 2024

Rosanna

A great place for a quick getaway

10/10

Exceptional

20 Jul 2024

Ronda

I arrive very early 2 hours before check-in time, i was happy to just leave my bags at reception. To my surprise they made my room available within 10 minutes of me arriving. The resort host was more than happy to give information about Port Douglas what to do and how to get around.

After the very helpful service from the reception I made my way to my room. It was big and very clean. The bed and pillows were very comfortable which meant I had 3 amazing nights sleep. Loved the property and the beach is 2 minutes walk. Great place and would definitely visit again.

Leisure Self

10/10

Exceptional

12 Jul 2024

Shaun

This place is great. The only knock is they kept trying to sell us time share and kept asking when we said no and we didn’t sign up for the discount if you went to the presentation. That’s nothing to do with the enjoyment of the place. Everything was really good especially the pool and dining. Wifi is poor though.
Good for families or couples but take / hire a car. So much to do in the area will will have to come back next year

Leisure Partner

10/10

Exceptional

06 Jul 2024

Rachael

Fantastic little break, weather was on point, such a tranquil place to relax.

Leisure Family

10/10

Exceptional

04 Jul 2024

Lee

Great place to stay and easy to get around the area. Will come again!

Leisure Family

4/10

Poor

04 Jul 2024

Anje Yantina

Despite being informed it was family friendly and we had stayed previously, this was not the case. We have a 15 and 13 year old (soon to be 16 & 14) so as you could imagine, it is somewhat difficult to get them engaged into activities. The first day we were there was a Thursday afternoon and we played pool with our boys in the afternoon. On the Friday we were able to use going to play pool as a carrot to get the boys out into Port Douglas and by saying we would come home and play pool. We were informed that no one under the age of 16 was allowed to play pool. I said that there was parental supervision. They were not willing to discuss it.. I asked to speak to the manager and the gentleman told me that he was the manager and I said I was unhappy with their decision and that we would not be staying at the resort again nor we spend a cent. That is exactly what happened. We went through our meals outside of the resort and we did not spend a cent within the resort and we will not be returning. This may seem petty but playing pool was the only carrot we had for our teenage boys. We did note that there was plenty of younger children playing pool without the pool sticks and not treating it appropriately!

Leisure Family

2/10

Poor

26 Jun 2024

Gary

Beware, this is a “born again timeshare” with fairly aggressive attempts by staff

Leisure Partner

6/10

Pleasant

25 Jun 2024

Frederick Paul

The reception staff were very polite and welcoming. The presentation of the hotel on arrival was very good. We booked a self catering apartment which had cooking facilities and kitchen equipment as per the expedia advertisement but when we got in the room it had a fridge and kettle with cups and glasses and nothing more. We asked reception and they said the listing on expedia was wrong, we asked for a toaster but was told due to health and safety that was forbidden in our room. We asked for crockery and cutlery which they did supply so ended up having to eat out for all meals. The pool area was modernly designed but not exactly as you would expect from a ramada, leaves everywhere, dirty sunbeds so didnt spend much time at the pool. Some of the bar staff were lovely but then others were just plain rude and when you asked for something like a serviette it was as if i had asked them to walk to town for it. We went to the bar one evening during there open hours (1.5hrs before closing) and asked for a latte of which we were told the machine had been cleaned so would have to have coffee in our room. So going back to our room- on arrival the room appeared clean and tidy however under the bed was a blanket of dirty and dust with pieces of food and wrappers presumably from the previous occupiers. The headboard and behind the cupboards were covered in dust. No room service other than changing the towels occasionally and i had to ask for fresh bedding to change the bed during our 16 day

Leisure Partner

10/10

Exceptional

12 Jun 2024

Donna

I stayed for four nights with my three year old and mum (visiting from the UK) and we had the best time. The apartment was clean, and we loved the swimming pool and convenience to the beach, and everywhere in Port Douglas. The staff were so helpful and friendly and full of many recommendations. We would definitely go back, and recommend.

Leisure Family

10/10

Exceptional

11 Jun 2024

Dean

Facilities were great, clean and friendly staff. No hesitations to come back

Leisure Partner

10/10

Exceptional

07 Jun 2024

Monique

Thanks for having us! Everything we could need at the resort. Staff very friendly and happy to help in any way

Leisure Family

6/10

Pleasant

10 May 2024

Mo Y

Facilities average standard, service needs improve

i feel the hotel has been overrated. the facilities are there but not as impressive as the photos show. the gym is small and not very inviting. The most disappointing part is their wifi broke down but they did not tell us until we found out from other guests after check in. in this day and age internet should be given high priority and guests should be advised in advance and given the choice to go elsewhere with no penalty. and they refused to mitigate the damage by giving any compensation. In fact I did turn down another hotel previously just because they do not offer free internet access. There is a serious shortage of sockets in the room but at least an assistant provided a power extension cord to solve the problem. And the safe also was not working.

Friends_and_family Family

8/10

Excellent

09 May 2024

Leanne

The tropical garden feel and the gorgeous swimming pool was very lush.
Our 1 bedroom apartment was perfect for our family of 3. The kitchen had everything needed for our 5 night stay. The only negatives were, the size of the bathroom was on the small side and the shower tended to flood the whole bathroom floor. The greeting at check in was a bit too much after a very long day of travel, the hard sell was put on us at a time when all we wanted to do, was get to our room and get out of our travelling clothes and perhaps use our bathroom after such a long journey. Over all the experience was a good one. And I would stay there again.

Leisure Family

10/10

Exceptional

23 Mar 2024

Laura

We had a great stay at the Ramada! The staff was immediately welcoming and gave us directions and recommendations of where to eat in the area. The room was spacious. We dined at the restaurant for breakfast and it’s a great option to have on the premise. Though we didn’t use the pool, it looked wonderful! It is located a bit outside of town but there are regular local shuttles that you can pay for to get into town and back. It was convenient and made our lives much easier when figuring out how to get around. We would recommend the Ramada.

Leisure

10/10

Exceptional

04 Feb 2024

Sonya

Quiet. Friendly.

Leisure Family

8/10

Excellent

26 Jan 2024

Dane

Overall great: lost water for 2 days but we managed. Spacious rooms and easy pool access the highlight.

Friends_and_family Family

10/10

Exceptional

14 Jan 2024

Kathryn

Beautiful grounds, clean room, great pool, friendly staff, swim up bar :)

Leisure Partner

10/10

Exceptional

04 Dec 2023

Sam

We love it here... we'll be back.

Leisure Partner

10/10

Exceptional

27 Nov 2023

James William

Excellent resort will be going back !

Leisure Partner

6/10

Pleasant

18 Nov 2023

Glen

Very clean and nice rooms.
Staff were very friendly

Leisure Family

10/10

Exceptional

17 Nov 2023

Joseph

Toilet tissue holder design is terrible, the entire roll of paper comes off very easily.

Leisure Partner

8/10

Excellent

09 Nov 2023

katie

Cool atmosphere. Room was spacious but in need of updates in the bathroom - comfortable though so it’s just a preference

Friends_and_family Family

10/10

Exceptional

22 Oct 2023

SIMONE

Very pleasant resort close to beach!

Partner

4/10

Poor

10 Oct 2023

B A

Room not as advertised.

Booked Standard King room upon checkin room was nothing like what is shown online. The room I received was old, had some minor refurbishment done but nothing like images online. The photos online show new refurbished rooms with walk in showers however my room was old and had to step into the bath to shower. Also the only GlutenFree option on the breakfast menu was a bowl of fruit salad and no other options. Luckily I was only sleeping here whilst attending a conference in another nearby resort.

Business

10/10

Exceptional

01 Oct 2023

Katherine

The staff was amazing! We had an issue with our ac. They fixed the problem right away. Pool was great for kids! Thanks for a great stay!

Leisure Family

8/10

Excellent

24 Sep 2023

Peter

Leisure Partner

8/10

Excellent

10 Sep 2023

Amber

Great

10/10

Exceptional

06 Sep 2023

Karen Margaret Ann

Had a great time. Will choose Ramada PD again. A big Thankyou to Lucy and Noli at reception. We appreciate everything you both did to make our stay fun and enjoyable.

Leisure Partner

10/10

Exceptional

01 Sep 2023

Dylan

Next time will be a longer stay!

Lovely stay, great amenities and friendly staff.

Friends_and_family Family

10/10

Exceptional

31 Aug 2023

bob

Very quiet and clean with good amenities and pool

Leisure Partner

8/10

Excellent

28 Aug 2023

David

no cooking facilities

8/10

Excellent

12 Aug 2023

Sharon

Nice stay but property could be updated.

Leisure Family

10/10

Exceptional

09 Aug 2023

Amanda

Staff

Leisure Partner

8/10

Excellent

05 Aug 2023

Petra

I like the outdoor pool and pond area. Very relaxing.

Business_and_leisure Family

8/10

Excellent

28 Jul 2023

Michael Vollmer Sharelle

Ramada was a comfortable, easy going resort with a really nice setting and great facilities. The staff were always friendly and very helpful. Would always consider staying there again if going back to Port Douglas.

Leisure Partner

10/10

Exceptional

19 Jul 2023

Luci

The Ramada is a lovely place to stay. The staff are excellent, pool is nice and warm, and the standard hotel room was spacious and comfortable. It is a little out of town but the shuttles run all the time so not a problem. The dining menu at the Ramada is a little limited but otherwise I had a great stay.

Self

10/10

Exceptional

19 Jul 2023

Anna

We had a lovely few days at this resort. We were very pleasantly surprised about how aesthetically pleasing the accommodation facilities were and the resort was very well appointed for the price point.

Incredible value for money for what you get. 10/10 staff friendliness and customer service. Perfect for a family or couple. Local shuttles running all day and well into the night made this a very convenient place to stay. Highly recommend this resort.

Leisure Partner