Name: Pool Port Douglas
Address: 19-37 St Crispins Avenue, Port Douglas, AU

10/10

Exceptional

17 Jul 2026

Charbel

All in all very good location and price.

Business Partner

10/10

Exceptional

07 Jul 2026

Hing

Kitchen well equipped. Comfy beds. Nice pool. The exhaust fan in the bathroom was noisy, other than this all was perfect .

Family_with_children

10/10

Exceptional

20 Apr 2026

amela

Really enjoyed our stay !!! we had a swim out room which worked out so good for us with having 2 little kids. The resort is so peaceful and relaxing

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Kim

Beautiful well thought out property and wonderful pools. The staff in the office are just lovely.

10/10

Exceptional

13 Apr 2026

Ian

Everything was great

10/10

Exceptional

28 Mar 2026

Lillian Laura

Pools were amazing! Loved the whole stay.

Family_with_children

10/10

Exceptional

28 Mar 2026

Glenn

Loved our stay, pretty much had the place to ourselves. Bed was very comfortable, apartment was clean and was equipped with everything we needed. Staff were helpful and friendly. Would definitely recommend. Thanks

Family

10/10

Exceptional

26 Jan 2026

Rory

Great location, large apartment and very well equipped.

10/10

Exceptional

20 Jan 2026

Lara

3 bedroom with plunge pool was stunning. The beds were comfortable and we had everything we could have hoped for. The apartment was clean, spacious and well stocked. The swimming pool was enormous and such a nice activity at any time day or night.
Heather in reception was super friendly and offered so many helpful suggestions on eateries and activities.
We were a party of 5 and stayed 7 nights.

Leisure Family

8/10

Excellent

12 Jan 2026

Gregory

The rooms is clean and staff are friendly.

Leisure Family

10/10

Exceptional

09 Jan 2026

Adriana

WHAT A PLACE.POOL WAS THE HIGHLIGHT.CLOSE TO EVERYRHING.

10/10

Exceptional

07 Jan 2026

Matthew

Great place to stay, very clean and great amenities.

Leisure Family

10/10

Exceptional

04 Jan 2026

Salvatore

Two bedroom private pool with mountain view. Fantastic gorgeous apartment. The view of the golf course and mountains is stunning and peaceful. Your own pool shared with only 3 other apartments.
Staff are amazing very welcoming and helpful
Clean rooms, great kitchen for cooking your own meals and a spacious bathroom.
Highly recommend this resort . 5+++ stars

Leisure Partner

10/10

Exceptional

04 Jan 2026

Danielle

⭐️⭐️⭐️⭐️⭐️

We had such an amazing stay at Pool Resort. Everything was clean, well looked after, and super comfortable from the moment we arrived.

The pool area is honestly the standout – so relaxing and beautifully set up. The rooms were spacious, modern, and had everything we needed for a great stay.

Big shout-out to Heather at reception, who was so friendly, knowledgeable, and helpful. She made check-in easy and gave us great tips, which really made a difference.

Overall, it’s a fantastic place to stay whether you’re away with family or just looking for a relaxing getaway. We’d absolutely come back again.

Leisure Family

6/10

Pleasant

03 Jan 2026

Asha

Personally, feel the rating of this resort shouldn't be 5 stars. Have recently stayed in places much better which all up costed us much less too. No real wow factor. Was immaculately clean but had issues with oven, hot water and zero shade in pool area. Photos online through 3rd party bookings were not accurate and neither was the pricing - making out like a massive saving was to be had which was not the case. Left feeling pretty underwhelmed, maybe just not our cup of tea.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

Jong kil

Great for families!

Leisure Family

10/10

Exceptional

19 Nov 2025

Dianne

Beautiful property, lovely staff, very nice pools-room was clean with ample space for the 3 of us. Can’t wait to head back-very special part of Australia.

Leisure Family_with_children

10/10

Exceptional

12 Nov 2025

Steve

Clean rooms, excellent staff and the pool was amazing!

Family

10/10

Exceptional

19 Oct 2025

Kristina

The plunge pool in our villa was amazing

Leisure Family

8/10

Excellent

14 Oct 2025

Steve

Overall very happy with resort. The staff were excellent, very helpful and super friendly!
One small piece of feedback, the mattresses were uncomfortable, far too soft, that’s a personal thing as everyone is different but these were on the extreme!
Otherwise, we enjoyed our stay, the pools were great!

10/10

Exceptional

11 Oct 2025

Katie

A great place to stay. Apartments are really large. Pool facilities fabulous. Staff have lots of information on activities to do in the area as well.

10/10

Exceptional

10 Oct 2025

Linda

The pool was amazing

10/10

Exceptional

15 Sep 2025

Kate

What a little slice of paradise Pool Resort is! We thoroughly enjoyed our 7 day stay - leaving was so hard! The pool itself is stunning, the rooms are extremely well appointed and Brigid and Heather are just the most welcoming and lovely hosts. Can’t recommend this place more highly. It’s a little way out of the town centre, but the reliable local shuttles get you anywhere you need to go within the town. Perfect stay!

Partner

10/10

Exceptional

15 Sep 2025

Kate

Love the pools and cleaning staff are lovely
Did not rate the body corporate guy sneaking around the back of unit taking photos of people if there towels were left hanging
Very rude and arrogant man not great for bussiness

10/10

Exceptional

12 Sep 2025

Plamen

Very clean and spacious rooms. Good location away from the noise. Direct access to the pool. Very well managed. Friendly and helpful staff. Once again credit to the manager and staff for the excellent service. I will highly recommend this facility. Thank you very much.

Leisure Partner

8/10

Excellent

28 Aug 2025

Lauren

Beautiful pool stretching the length of the property. Some areas of property showing some wear and tear, but overall a pleasant place to stay.

Leisure Family_with_children

10/10

Exceptional

21 Aug 2025

Stacey

We loved our time at Pool. We would stay again in a heartbeat and really didn’t want to leave. Wonderful service, beautiful property. Exactly what we were looking for!

Leisure Family

10/10

Exceptional

27 Jul 2025

Rebecca

Absolutely beautiful pool and surrounding gardens.
Swim up room sensational for families to relax and direct access ti the pool.
Host Heather and her husband were so helpful and very informative with activities in the area also delightful to deal wirh. Definately will return.

Leisure Family

8/10

Excellent

23 Jul 2025

zoe

We enjoyed our stay at Pool. The pool was large and clean. Our 2 bedroom apartment was upstairs overlooking the pool. The second bedroom was small with no bedside tables or a lamp. The kitchen was well stocked with appliances and the laundry was useful. It’s a long walk to town so we were happy we had a hire car. The walk to the beach is about 10/15 minutes.

Leisure Family

10/10

Exceptional

19 Jul 2025

Craig

Great place to stay, i will be back.

10/10

Exceptional

27 Jun 2025

Tony

room design was contemporary and functional. Grounds were well maintained and offered a number of pleasant areas for relaxation. Staff were super helpful with information about local eateries and attractions.

10/10

Exceptional

11 May 2025

James

Great facilities for cooking and washing - really appreciated when you’re away from home for a while!

Leisure Family_with_children

10/10

Exceptional

23 Jan 2025

spiro

Aweome place to relax and unwind
Gorgeous pools
Staff so friendly
Def coming back next year

Leisure Partner

10/10

Exceptional

15 Jan 2025

Fares

Nice work

10/10

Exceptional

14 Jan 2025

REEM

Very friendly, helpful and super approachable staff who gave great advise and recommendations. The property was very clean and comfortable and we really enjoyed our stay!! 😊😍😊

Leisure

10/10

Exceptional

21 Oct 2024

Tahnee

Beautiful spot

Friends_and_family Family

10/10

Exceptional

14 Oct 2024

Olivia

Great apartment for family. Reception staff. Ery helpful at recommending activities for us and the pool was fantastic

Family

10/10

Exceptional

06 Oct 2024

Lindee

We really enjoyed our stay and the three bedroom option was perfect for our family. The kids loved the pool and our private plunge pool right next to the glass window was perfect for close supervision if the kids wanted to swim while dinner was being made.

Leisure Family

10/10

Exceptional

01 Oct 2024

Alex

Loved the property. We had a 3 bedroom and it was quiet and had a lovely view out back and pool was only a few steps out of the front door. It is a decent walk to get into town, but there are several shuttle busses available for $10 unlimited trips per day - this worked well for us.

Leisure Family

10/10

Exceptional

22 Sep 2024

Luke

We had the pleasure of staying in one of Pool's 3 bedroom apartments. The unit is a home away from home (with some added luxuries). My family were amazed by the size of the unit and the modern feel. The pool at the complex is to say the least 'first class'. The property manager is absolutely lovely as well.

Leisure Family

8/10

Excellent

07 Sep 2024

KAREN KATHLEEN

The pool is huge and spectacular and the swim out apartments are fabulous with all modern amenities, the parking is convenient. The only downfall is the apartments don’t have fully blockout blinds lots of early morning light shines in.

Leisure Partner

10/10

Exceptional

22 Aug 2024

daphne

Great stay! The pool is amazing, the area is very clean, the front desk staff were very friendly and helpful. Perfect for families!

Leisure Family

10/10

Exceptional

15 Aug 2024

Steve

Our family had the BEST time.
We stayed for a week mid Aug and the weather was great.
Heather and the team were amazing and so helpful with giving us all the local knowledge.
Our kids (6 & 9) had the best time, mainly spent in the pool. For us adults, the pool was a bit fresh to start with but once you got in, we spent the whole day in there. We also found that the later in the day, the pool was nice a refreshing. The pool in the main area is that big, that you can swim, splash around without annoying others or you could make friends.
We stayed in one of the rooms with the swim up balcony and it was perfect because the kids would swim around whilst we sat on the sun lounges and watched on.
We also hired a car which you would need, as you are about 6mins to the main part of Port Douglas where all the restaurants are.
There is a little cafe about 2mins from the resort that does great coffee and breakfast and if you are lucky, you might spot the baby crocodile in the water near the golf course.
The beach isn’t too far away and is great for your morning walks and you might even catch the sunrise if you are an early riser.
Sunsets are best viewed on a clear day down at Anzac Park which you would need to drive to as it’s in the main part of town.
We highly recommend staying here.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2024

Kelvin

Quiet location

Great place, pool temperature wasn’t that warm, so didn’t use the pool as intended. Hot water was an issue, ran out very fast.

Friends_and_family Family

10/10

Exceptional

11 Jul 2024

natalka

Spacious, modern property that was perfect for our family of five. The 3 bedroom apartment with plunge pool was a great size with plenty of space. The lounge furniture was a little worn and only accommodated 4 people comfortably, not enough space for the 5 of us. A larger couch for a 3 bedroom apartment would be more practical if accommodating up to 6 people.. The property is approx a 40 minute flat walk into the main street of Port Douglas. Alternatively, you can pay a shuttle service to take you there and back if you don't like walking or don't have a car. The staff were very friendly and helpful throughout our stay The large pool area was clean and well maintained. A very enjoyable stay overall!

Leisure

6/10

Pleasant

04 Jul 2024

Damian

Bed very soft, exhaust fan very loud in the bedroom from the bathroom and didn’t work that good. Pool was nice.

Leisure Family

10/10

Exceptional

03 May 2024

Alex Peter

Loved our stay!

Leisure Family_with_children

10/10

Exceptional

18 Apr 2024

Waleed

Heather at the reception desk was very helpful, the pool was so nice

Leisure Family

10/10

Exceptional

23 Jan 2024

Louise

Amazing hotel, highly recommend staying here.
The staff were lovely and very helpful.
Room was very clean, modern and spacious.
Pool was really clean and had crystal clear water. Big enough to not feel crowded even if there were lots of people in it at the same time.
The local shuttle bus would pick you up from the hotel right outside of reception which was really handy.
I will definitely be returning.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2023

DORIS

Loved the hotel, the big open spaces of our accommodation the beds were great, the place was so nice and clean had all the best amenities the view was amazing the pool was incredible. LOVED IT ALL

Leisure Partner

10/10

Exceptional

19 Oct 2023

John

Staff were friendly rooms incredibly clean and a great area
Had a fantastic time

8/10

Excellent

16 Oct 2023

Sheridan

We had a great stay in a 2 bedroom apartment. It was clean and tidy. Quite small but fine for 2 adults and 2 younger kids. Pool was amazing!!!

Leisure Family_with_children

8/10

Excellent

10 Oct 2023

Odiel

It was ok

Beds were not comfortable. Kitchen did not have adequate utensils and plates. Very hard to cook.

Friends_and_family Family

8/10

Excellent

30 Sep 2023

Ingo

The pool is an absolute highlight. Some of the furniture is a bit dated ( the bed was very soft…). But you can’t find friendlier staff.

Leisure Family

10/10

Exceptional

14 Sep 2023

Eric

Enjoyed. Only think that would make it a bit better is to have more shelves and hooks in the bathrooms.

Leisure

10/10

Exceptional

10 Aug 2023

Kane

Being able to watch over your kids swim from your own room is bliss!

10/10

Exceptional

05 Aug 2023

Tomoko

Great pool resort!

Leisure Family_with_children

8/10

Excellent

27 Jul 2023

Simona

Nice and modern resort with easy access to the pools. Very nice and friendly staff. Spotless clean. Perfect for couples, family with kids, young people.

10/10

Exceptional

24 Jul 2023

Andrew

The pool is amazing

Leisure Family

10/10

Exceptional

17 Jul 2023

Brett

AAA . Had a fabulous week at Pool Resort. Heather and the team were very helpful with all the right information about local attractions and eateries.
No hesitation in recommending Pool Resort for a relaxing break. Decent sized apartment and comfortable bed. Will definitely return..

Leisure Family_with_children

10/10

Exceptional

15 Jun 2023

Peter

This was our second visit staying in a three bed appartment.
Love how quiet & relaxing this place is very helpful staff. Private access to pool which was safe for our three year old grandson.
Can’t wait to come back

Leisure Family_with_children

10/10

Exceptional

01 Jun 2023

Prue

The pool was the best. There was nothing I didn't like

Business_and_leisure Family

10/10

Exceptional

15 Apr 2023

Ingo

It’s in the name. Great big pool area.
Very friendly and helpful staff made our stay very enjoyable.
The location is nice and quiet- don’t go if you want to party.

Leisure Family

10/10

Exceptional

06 Jan 2023

Nic

What an imcredible place to stay. It was modern, clean and even had netflix to watch of a night when we wanted the kids to have some downtime. Would highly recommend and will def stay there again

Leisure Family_with_children

8/10

Excellent

06 Jan 2023

Greg

This property was relaxing. Well maintained a friendly well presented resort with amazing customer service. Ali recommend a short getaway or a long stay

Leisure Partner

10/10

Exceptional

01 Jan 2023

Kelly

Highly recommend this place!

Loved everything about The Pool Resort.
Great location in quiet streets, 5 min scooter/drive into Port Douglas.
Very spacious 3 bed plunge apartment perfect for a family of 5 with 2 bathrooms and very large living dining kitchen open plan. Very long wide hallway from front entrance past bedrooms and bathrooms.
Great decor, very clean, plenty of lounge/dining chairs etc for the whole family without being on top of each other. Our apartment overlooked golf course, very relaxing and quiet with little outdoor area to sit.
Plunge pool was small but handy having at your door. Main pool went forever, the biggest I've ever seen anywhere, plenty of space so you can lounge around.
Very clean apartment and all facilities maintained well. Awesome to have scooters available on site, easy cruise around local area and into PD.
Cannot fault anything about this place and would recommend to anyone visiting PD.

Friends_and_family Family

10/10

Exceptional

12 Dec 2022

Antony

Amazing stay. Rooms and pool are perfect for a family.

Leisure Family

10/10

Exceptional

29 Nov 2022

Emma

Beautiful place to stay! The resort was very quiet, kids loved the pool and the apartment was so spacious and modern.

Leisure Family

10/10

Exceptional

28 Nov 2022

Mudassar

Beautiful location, pool and apartment.

We stayed in the 3 bedroom plunge pool with our family. It was so beautiful and comfortable. The kitchen, appliances, washer, and dryer were so helpful for us. The outside pool is so lovely and having the plunge pool was amazing. The staff at the pool are so kind, welcoming and helpful. Highly recommended.

Friends_and_family Family

10/10

Exceptional

23 Nov 2022

Stephen

Pool was fantastic

Leisure Family_with_children

10/10

Exceptional

17 Nov 2022

George

From start to finish our experience was exceptional. The staff were lovely and the accommodation and amenities were perfect. The perfect stay! Thank you 😊

Leisure Partner

10/10

Exceptional

11 Nov 2022

Lorelle

Great place to stay

First time staying here and will definitely be back, pool was awesome, apartment was clean and presented as per the pics online, views in the evening were lovely.

Friends_and_family Friends

10/10

Exceptional

08 Nov 2022

Silvia

The 3 bedroom apartment was fabulous the bed so comfortable furniture was great modern appliances the pool was clean

Leisure Partner

8/10

Excellent

29 Oct 2022

Ewa Ewelina

Big pool at the front. Unfortunately we didn’t get chance to stay in these rooms with access to the pool which was a bit disappointing as we weren't explained anything about the room.
We were alocated at the very end corner of the resort, again quite disappointed with that as all the photos show this beautiful pool we would be looking at. Apartment was clean and had all amenities but had a big ants nest on a balcony. There were everywhere.
Main bed was very poor quality which made our sleep uncomfortable. Staff were really lovely and helpful though.
Overall we still enjoyed our getaway to Port Douglas but unfortunately next time will book somewhere else.

Leisure Partner

10/10

Exceptional

24 Oct 2022

Shane

Very good facilities and as the name suggests a great pool complex.

Leisure Family_with_children

10/10

Exceptional

03 Oct 2022

Fiona

Spacious accommodation and great pools. The team at Pool
Resort are friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

16 Sep 2022

Craig

Pool was amazing. We had a 3 bedroom unit with plunge pool and cannot fault it. Well appointed unit. The large pools are great and crystal clear and plenty of sunloungers available. Staff were great and accommodating

Friends_and_family Family

8/10

Excellent

02 Sep 2022

Glenn

Nice outlook and because we had bad weather and strong winds it was full protected.

Leisure Partner

10/10

Exceptional

16 Aug 2022

Ashleigh

This place is fantastic. The view from our room over the golf course and the pool shared with only 3 other properties fantastic. Facilities great and look with whitewalls and large art work made the place feel top noche. The availability of scooters just outside also a big plus

Leisure Family

10/10

Exceptional

29 Jul 2022

Karen

Pool access with great privacy. Shuttle service is perfect.
Will definitely stay here again :)

8/10

Excellent

16 Jul 2022

Milad

Got a sunset pool view - got given a side room that couldnt really see the pool (upper level, smaller pool area, not the main pool - make sure to ask after booking!). No info in rooms, office opening times limited and they dont appear to want to guide for trips etc. Bit far from main PD area, have to drive up. Nice place overall, rooms are spacious and modern and have everything you need including netflix. Main pool is only 1.3m deep, wish it had varying depths but guess it has to be kid safe. Could do with some basic info (folder/welcome pack) with quick guide, top attractions, restaurant suggestions since no breaky etc.

Leisure Family_with_children

8/10

Excellent

25 Jun 2022

Agnes

Great place to stay close to Port Douglas.

Leisure Family

10/10

Exceptional

13 Jun 2022

Luke

Very clean, convenient property in a great location. The pool is amazing. We could not get the kids out of it. Receptionist was great and very helpful.

Leisure Family_with_children

6/10

Pleasant

23 May 2022

Siale

It was a good place to stay at. But the downside to this. It was too far from town. No bar or restaurant on side. You have to walk to another hotel to eat. It’s okay when it’s sunny. But if it’s raining then you’re in trouble.

Leisure Friends

6/10

Pleasant

09 Nov 2021

Verified traveler

Slightly disappointing this time

Third stay for my family, last two gave been great.
Some cleanliness issues and very light with room consumables.
Booking website said dryer available. This was important to us. No dryer.
No response to email send expressing concerns.

Friends_and_family Family

8/10

Excellent

08 Nov 2021

Tonja

Very well appointed room. Clean and tidy. Beautiful large pool, could do with a few areas of shade.

Leisure Family

10/10

Exceptional

08 Oct 2021

mark john

Loved the swim up room and how easy everything was. Felt very relaxed right away. Close to everything with plenty of free onsite parking. The grounds were kept beautiful. Would recommend for everyone.

Leisure Family

10/10

Exceptional

15 Jul 2021

Verified traveler

My girls and I spent a wonderful week at the Pool Resort. Our apartment was lovely and contained everything that we needed. The on-site parking was free and easily accessible. The pool was a real draw card and was lovingly maintained. The staff at the resort were lovely and helpful. We would not hesitate to stay here again.

Leisure Family

10/10

Exceptional

23 May 2021

Verified traveler

Lovely apartment we had the swim up pool which was great you do need to get the shuttle into town but all the resorts are out of town enjoyed our stay

Leisure Family

10/10

Exceptional

19 May 2021

Brooke

OH GOSH this apartment was suburb!

Pool Port Douglas 3 BR apartment with pool access from balcony was an amazing place to spend our time in Port Douglas. This apartment was massive and modern and had a bath upstairs with the master and the pool was just the perfect temperature. The only negative was the pigeons and they were pooping all over the above apartment veranda which isn't hygienic or nice to see.

Friends_and_family Family

6/10

Pleasant

05 May 2021

Verified traveler

Nice Location, too far to walk into town but only a short drive. Friendly welcome and easy check-in. We had a 3 Bed plunge pool apartment. Good size and all amenities needed. There were a few areas that lacked obvious cleaning and dishwasher did not work. Could not get Wi-Fi in the apartment and only supplied with voucher of 1gb per person which would not work, so they shouldn't advertise Wi-Fi as non existent. Mobile phones would not work indoors either. Very inconvenient when trying to book activities and restaurants as everyone wants bookings done online. Was great to have cleaning part way through but no notice when they were coming so we had to scramble to get out for the cleaners. After a power outage which is no fault of the accommodation, the plunge pool went cold so seems like heating stopped working. Although these are small issues and we are seasoned travelers so have come to expect anything, for the price some of these basic things shouldn't be a problem. Would probably come here again but would try a swim-out room.

Leisure Family

10/10

Exceptional

14 Mar 2021

Verified traveler

Friendly helpful staff. Place was immaculate. Very knowledgeable about things to do and where to go eat too. Will come back.

Leisure Family

10/10

Exceptional

13 Mar 2021

Verified traveler

Self contained modern units, very spacious and comfortable.

Leisure Family

10/10

Exceptional

07 Feb 2021

Verified traveler

The owners of the property went out of their way to make our girls weekend very special.

The apartment was roomy, well furnished and the beds were super comfortable. The kitchen was well equipped and the ability to swim out straight off our patio was fabulous.

I could not recommend Pool highly enough. We will be back for sure.

Leisure Friends

10/10

Exceptional

02 Jan 2021

Sarah

Friendly staff. Clean appartments. Beautiful pools.

Leisure Friends

10/10

Exceptional

25 Dec 2020

Sarah

Great family escape

We had a wonderful stay here! The two bedroom apartment was spacious, comfortable and equipped with all the amenities you need for a family. The pool was just outside our door and we all spent hours in it. The staff were so lovely and accommoda. We will be back and next time for longer than just a couple of nights! Highly recommend.

Friends_and_family Family

8/10

Excellent

14 Dec 2020

Verified traveler

Holidaying with three families, and so booked two swim out apartments and requested to have apartments located next/near each other. But when checked-in we were given swim out apartments but located far from each other and swim out to different swimming pools. Was able to negotiate to downgrade to pool view apartment that was located close to the other families’ apartment.
Apartments are clean and comfortable. Easy check in and check out.
Convenient covered car parking and close on road car park.
Location 5mins driving to town.
We had a very nice experience. Will definitely come back.

Leisure Family_with_children

10/10

Exceptional

06 Oct 2020

Jamie

This property was great! Great location, great pool and great staff! Would definitely recommend staying here if you make it up to Port Douglas!

Leisure Family_with_children

10/10

Exceptional

02 Oct 2020

Tina

The beautiful spacious apartments and amazing swim out pools