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Shantara Resort Port Douglas

Cairns - QLD · Australia

27-31 Davidson Street, 31View location

9.2/10Excellent846 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Location9.4/109.4
Neighborhood9.4/109.4
Value8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Shantara Resort Port Douglas

'Situated in the heart of the city, this apartment hotel is close to its beach, shopping and dining areas. A bus stop can be found just 100 metres from the establishment, whilst the National Park is only 20 kms away. Cairns International Airport is 70 kms from the accommodation.

This luxurious apartment hotel is fully air-conditioned. On-site facilities include a hotel safe, and room and laundry services. Guests arriving by car can leave their vehicles in the nearby car park. The hotel features both 2-bedroom and 1-bedroom air-conditioned apartments.

For the leisure time of its guests the hotel offers outdoor pool and a SPA centre. There is a golf course 4 kms from the establishment. The hotel features a barbeque area where guests can prepare their own outdoor meals. The neighbourhood offers many food options. '

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With a stay at Shantara Resort Port Douglas - Adults Only Retreat, you'll be centrally located in Port Douglas, within a 10-minute walk of Four Mile Beach and Flagstaff Hill. This luxury aparthotel is 0.6 mi (1 km) from Crystalbrook Superyacht Marina and 0.7 mi (1.1 km) from Anzac Park.

Make yourself at home in one of the 54 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include complimentary wired internet access, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 11:00 AM
Minimum check-in age 16

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply Minimum guest age is 16 Caters to adults only Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
    • Guests under 16 years old are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:
    • Monday - Sunday: 9:00 AM - 4:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    16
  • Optional fees
    • Airport shuttle fee: AUD 52.00 per person (one-way)
    • Late check-out fee: AUD 50.00 (subject to availability)
    • Housekeeping is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Macrossan Street 0.3 km / 0.2 mi
Port Douglas Splash Park 0.4 km / 0.2 mi
Four Mile Beach 0.5 km / 0.3 mi
Flagstaff Hill 0.7 km / 0.4 mi
Crystalbrook Superyacht Marina 0.9 km / 0.6 mi
Port Village Shopping Centre 0.9 km / 0.6 mi
Anzac Park 0.9 km / 0.6 mi
St Mary's by the Sea Chapel 1 km / 0.6 mi
Magazine Island 1 km / 0.6 mi
Sugar Wharf 1.1 km / 0.7 mi
Court House Museum 1.1 km / 0.7 mi
Rex Smeal Park 1.1 km / 0.7 mi
Four Mile Beach Park 3.7 km / 2.3 mi
Wildlife Habitat 5 km / 3.1 mi
Vie Spa Port Douglas 5.9 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 3
  • Apartments: 27
  • Studios: 27
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Beach
  • Golf course
Show 36 more facilities & services
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire service
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Garden
  • Bicycle storage
  • Gym
  • Luggage roomExtra charge
  • BBQ facilities
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Photocopier
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • SaunaExtra charge
  • Massage
  • Spa centre
  • Non-smoking establishmentExtra charge
  • Banana boatingExtra charge
  • DivingExtra charge
  • WindsurfingExtra charge
  • SailingExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED WITH JACUZZIAPARTMENT • KING BED WITH JACUZZIAPT.JA-KG

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    APARTMENT KING BED WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.JA-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room POOL VIEW ONE BEDROOMRoom • POOL VIEW ONE BEDROOMROO.B1-VP

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    Room POOL VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    POOL VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO POOL VIEWSTUDIO • POOL VIEW • 1 BedroomSTU.VP

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    STUDIO POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.VP

    Room amenities

    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT POOL VIEW ONE BEDROOMAPARTMENT • POOL VIEW ONE BEDROOMAPT.B1-VP

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    APARTMENT POOL VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH JACUZZIAPARTMENT • WITH JACUZZIAPT.JA

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    APARTMENT WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO POOL VIEWSTUDIO • POOL VIEWSTU.VP-1

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    STUDIO POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.VP-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT POOL VIEW KING BEDAPARTMENT • POOL VIEW KING BEDAPT.KG-VP

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    APARTMENT POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO POOL VIEW KING BEDSTUDIO • POOL VIEW KING BEDSTU.KG-VP

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    STUDIO POOL VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin POOL VIEW ONE BEDROOMDouble or Twin • POOL VIEW ONE BEDROOMDBT.B1-VP

    Photos are not available for this room type.

    Shantara Resort Port Douglas

    Double or Twin POOL VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    POOL VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B1-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Shantara Resort Port Douglas

9.2
Excellent
846 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
9.4 /10
Neighborhood
9.4 /10
Value
8.8 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
05 Aug 2026
Vanessa Lavina
Great direct access to the pool from our room. Five minute walk to the main high street and your choice of plenty of fabulous restaurants.
Room was clean, but a little tired. Good facilities in the room, but more space had been given over to the kitchenette, than space for suitcases or anywhere to put your clothes - so we were unable to fully unpack our small suitcases.
Reception team were very good - helpful with answering any questions and booking transfers for us, even before our arrival- thank you!
10/10
Exceptional
28 Jul 2026
Robert
.
10/10
Exceptional
18 Jul 2026
Rebekah Jane
This accommodation was clean, spacious and comfortable. Loved how quiet and serene it felt.
Partner
10/10
Exceptional
16 Jul 2026
David
Clean room shops nearby
Entertainment in Main Street and shopping restaurants
Marina close by
Partner
10/10
Exceptional
15 Jul 2026
Malieta
We had an awesome stay at Shantara Port Douglas! The quiet, adults-only ambience made it the perfect place to relax, recharge, and unwind. The pools were fantastic—beautifully maintained and ideal for spending lazy afternoons.

The location is spot on, with everything within easy walking distance, making it easy to explore Port Douglas without needing the car. The staff were friendly, welcoming, and always happy to help, which made our stay even more enjoyable.

If you're looking for a peaceful getaway with great facilities and excellent service, Shantara Port Douglas is a fantastic choice. We can't wait to come back!
Partner
10/10
Exceptional
08 Jul 2026
Anna
The rooms are clean and spacious. Being an adults only resort, it is very quiet and relaxing. The location is excellent and very close to everything. We loved our stay and will be back!
Partner
10/10
Exceptional
06 Jul 2026
Jason
Really appreciated being checked in early .
Location is superb .
Partner
10/10
Exceptional
15 Jun 2026
William Robert
Nice stay friendly staff short walk to the Main Street
Partner
10/10
Exceptional
06 Jun 2026
Robyn
Great place to stay. Excellent location. Lovely pools
Partner
6/10
Pleasant
05 Jun 2026
Vince
The online advertising presents the property very well - but it lacks the ambiance of the images. Despite this the large studio suite felt a little dated. Kitchen accessories/utensils were very basic and would have appreciated a coffee pod machine. Laundry - washing machine had soap and lint encrusted in the dispenser and detergent was an extra cost. Basement parking was convenient. The salt water pool was good but the gym tread mill was broken and the other equipment was less than basic. Location to shops and beach is very good. Staff were helpful and polite. Overall a positive experience.
Partner
10/10
Exceptional
28 May 2026
Charmaine
Had a wonderful 10 night stay at Shantara. We loved being so close to Macrossan st and the beach, while the pool was an amazing end to each day. The Hotel was peaceful, beautiful and quiet. As is normal for Far North Queensland, there is not everyday cleaning service but we don’t use that anywhere anyway. Plenty of parking, but if you didn’t bring a car everything is walking distance with shuttle bus options for longer journeys. The only black mark of the stay were our neighbours on the pool deck room who were obviously upset at having a queer couple nearby, so disappointing in 2026 but not the Hotels fault at all.
Partner
6/10
Pleasant
25 May 2026
JULIE
We stayed in a studio room. The bed was good & linen & towels & good to have the kitchenette. We were a bit disappointed in the overall offer. There are no onsite dining/cafe options so just the pool area. The room felt a bit small compared to other places we have stayed and some of the facilities were a bit worn. Overall it was expensive for the quality
Partner
10/10
Exceptional
13 May 2026
Jan
Beautiful large apartment with balcony. overlooking the pool. Well equipped kitchen, lounge area, bedroom and bathroom. Laundry shared with apartment next door.
Tropical plants at front of property and near pool area are amazing. Beautiful lighting at night. Property located close to Macrossan Street and walking distance to 4 mile beach.
Partner
10/10
Exceptional
05 May 2026
Paul
The hotel is excellent and its location is in walking distance to many good restaurants, bars, and cafes. It is also less than five minutes to a netted beach which is ideal for a swim. I would highly recommend his hotel to anyone!!
Self
6/10
Pleasant
24 Apr 2026
Sophie
Positives:
Check-in was smooth, and the location was convenient with the added benefit of free parking.

Negatives:
When booking, I specifically requested a quiet room for our babymoon. Unfortunately, the room we were initially assigned was very noisy. The walls were extremely thin—we could hear conversations from other guests, traffic from the road, and even a washing machine running at 2am right outside our door. Given that occupancy appeared low, it was disappointing to be placed so close to other guests.

As a result, I struggled to sleep for the first three nights. Being pregnant and also dealing with a cold, this significantly impacted our stay and ended up being the biggest letdown of the trip. After raising the issue with reception, we were moved to a room at the back of the property for the remaining nights. This room was much quieter, and I was finally able to rest. While I do appreciate the staff’s efforts to resolve the situation, it was frustrating that we weren’t allocated a more suitable room from the beginning.

Overall, the resort felt overpriced for what it offers. Housekeeping is only provided at an additional cost, and the rooms and bathrooms are quite dated, with poor soundproofing.
Partner
6/10
Pleasant
22 Apr 2026
Rosie
Underwhelming. Pools were is constant partial shade by surrounding buildings. No daily service as advertised. Only 1 service during 9 night stay. No amenity pack- eg no shower cap, no body lotion. Not deserve 4.5 star rating.
Positives- very spacious apartment and very quiet. Easy walking distance to Macrossen St.
Partner
10/10
Exceptional
05 Apr 2026
DUDLEY
Nice hotel near shops, restaurants and boat trips
Partner
8/10
Excellent
02 Feb 2026
james
Nice building clean friendly
10/10
Exceptional
27 Jan 2026
Karen
Everything was perfect...highly recommend
8/10
Excellent
20 Dec 2025
Julie
Great location for shops, restaurants and beach
Our room was small but clean and bed comfortable
Washing machine was very useful and the provision of powder for 2 dollars also helped
Leisure Partner
8/10
Excellent
17 Dec 2025
Mark
Gym a little small and only up to 10k d/b 3 cv equipment
Partner
8/10
Excellent
15 Dec 2025
Douglas
Convenient location walkable to the restaurants.
10/10
Exceptional
12 Nov 2025
Robert
Very friendly staff at reception on arrival and easy book in. Beautiful room clean comfortable and quiet. Amenities first class and would recommend to anyone and in no hesitation for a return visit. Sorry we had to leave.
6/10
Pleasant
08 Nov 2025
Paul
Corner room was very dark. Small room. Balcony oppressive heat
Partner
10/10
Exceptional
26 Oct 2025
Maria Elizabeth
We come every year and just love the quiet peaceful relaxed vibe. Adults only is the best, you can totally switch off and enjoy your break. Shantara is close to everything, can walk easily to the beach, marina and shops and restaurants/cafes/bars. Tours pick up at the door.
Staff are very helpful.
10/10
Exceptional
22 Oct 2025
Karen
Resort was close to the village as well as the sea. No need to drive there unless you went further. Very quiet and relaxing. Thank you Shantara Resort.
10/10
Exceptional
11 Oct 2025
Charles
Great spot, walkable to town centre, nice hotel, good sized rooms
Leisure Partner
8/10
Excellent
24 Sep 2025
Leonie

So So at Shantara

Our room was quite small on 2nd floor, but would have been more spacious without a round glass table & 2 chairs between bed and balcony doors. TV was installed on kitchen bench so only half of bench was able to used. I dropped an apple, which rolled under the bed, and was apalled to see how dirty it was under the bed. Plastic bag, thick dust and other bits of rubbish from prior guests. Obviously no cleaning checks in place. Pools also needed deep cleaning or repainting as had brown patches on bottom. For the number of units there was a lack of sunloungers, only the units on ground floor were catered for. Noisy when guests were outside on decks as you could hear conversations when balcony doors open, which we did not want to do day and night. Staff were helpful and friendly and the overall look of the property was great.
Partner
8/10
Excellent
18 Sep 2025
Terry
Location friendly staff garden so peaceful
Leisure Partner
10/10
Exceptional
15 Sep 2025
Stephen
Excellent property, great pools, very smart. Our room was a bit small and the TV was pretty hopeless - we couldn’t cast to it so the range of programming was very limited. But overall a lovely place.
Leisure Partner
10/10
Exceptional
15 Sep 2025
Mahoor
The room was amazing and clean, had everything we needed, extra towels, a kitchenette, microwave oven, tea and coffee. Also a very beautiful view of one of the pools, sounds of birds singing, water fall and a nice breeze when sitting on the balcony. Couldn’t be better than this. Thank you 😊
Leisure Partner
10/10
Exceptional
10 Sep 2025
Dawn
Great facilities… clean … peaceful …
Leisure Partner
6/10
Pleasant
25 Aug 2025
Bruce
Room dated and kitchen facilities/utensils average
Leisure
10/10
Exceptional
19 Jul 2025
Caroline

Wonderful stay at Shantara

Loved our stay at Shantara. Beautiful quiet resort in a perfect position. Close to everything you could need.
Partner
10/10
Exceptional
15 Jul 2025
Michael
Great location
Leisure Friends
8/10
Excellent
13 Jul 2025
G L
We can’t fault the location and the pool (there’s two) is heated beautifully and everything is very clean.
We stayed in the top floor one bedroom apartment, the kitchen equipment is a little lacking and very basic, missed not having an oven or even air fryer.
We also struggled to get any pool time as there’s only about 8 loungers and they were occupied most of the time.
The complex is a little in need of some maintenance (broken and missing tiles etc).
Otherwise we loved our stay (second time here)
Partner
10/10
Exceptional
11 Jul 2025
Mae
Beautiful property, lovely apartment. Had a fantastic stay!
Leisure Partner
10/10
Exceptional
10 Jul 2025
kirsty
Fabulous location and very clean apartment
6/10
Pleasant
08 Jul 2025
Richard
Location was great staff were friendly rooms were small.
Leisure Friends
10/10
Exceptional
03 Jul 2025
Andy
We had a 1 bedroom apartment that overlooked the pool and bbq area, that was really great having breakfast out there most mornings. Seeing the cockatoos flying home every night was amazing too. Very spacious and modern apartment. The staff were all very friendly and accommodating. Not too far to walk to the beach or the shops which made it handy. Amazing place, can't wait to go back.
Leisure Partner
10/10
Exceptional
19 Jun 2025
Paul
Had a fantastic time, loved the location and the pool. Only downside would be the wifi being so weak that it kept dropping out.
Also the floors being concrete somebody upstairs kept stomping around and dragging furniture about. Very strange.
Overall would definitely stay again.
Leisure Partner
10/10
Exceptional
07 Jun 2025
Robert
Great place to stay. Handy to shops and restaurants but still a quiet location. Staff very friendly and helpful. Will stay there again.
Leisure Partner
8/10
Excellent
19 May 2025
Scott
Would have been better if the pool was heated
Leisure Partner
8/10
Excellent
08 May 2025
Anne-Marie
Loved the fact it was quiet, clean and in walking distance to the restaurants and bars
Leisure Partner
10/10
Exceptional
03 May 2025
Anastasia
Walking distance to everything, relaxing, tranquil experience. The staff where great, very friendly and accommodating.
10/10
Exceptional
25 Apr 2025
Shane
Close to everything very relaxing and quiet
Business_and_leisure Partner
10/10
Exceptional
01 Apr 2025
Anita
Amazing property and facilities and staff are lovely. Lots of restaurants, shops and rhings to do within walking distance. Close to the marina and easy to book tours nearby.
10/10
Exceptional
30 Mar 2025
ROSS
Clean, and tidy room, with a balcony view overlooking the pool. Free undercover parking. Friendly staff. Happily stay here again.
Leisure Family
10/10
Exceptional
23 Mar 2025
Marsha
The perfect place to stay! There is lots of parking available if you have a car. If you don't have one, don't worry as it's a short walk to the port, shops and restaurants. The hotel room we stayed in was really clean, comfortable and roomy. There was also a washing machine and room spa which made the stay even more perfect! Overall, it was a relaxing stay as the place is really quiet and relaxing :) We would definitely stay again if we came back to Port Douglas!
Leisure Partner
10/10
Exceptional
14 Mar 2025
Coleen

Wonderful Stay

Shantara was a wonderful place to stay. It was a short walk to Macrossan St for restaurants and shops
Partner
10/10
Exceptional
11 Mar 2025
Julie
Loved the whole experience, in particular the staff they were just wonderful
Leisure Partner
8/10
Excellent
02 Mar 2025
John
Great outlook over the pool, great location, close to main shopping area, clean, tidy. Receptionist very friendly & helpful. Room was compact and had everything you would need. There is always a but however... the bed was hard and uncomfortable, it was similar to many hotel/apartments where the bed appeared to be two singles joined together with a larger top mattress creating a higher section in the middle.
Leisure Partner
8/10
Excellent
01 Mar 2025
David
Great location with helpful staff
Partner
8/10
Excellent
27 Feb 2025
Daniel
Great stay for a quiet week away even during wet season.
10/10
Exceptional
14 Feb 2025
Marcus
100/10 we have booked again!!!
10/10
Exceptional
01 Feb 2025
Katrina
Staff were amazing from first contact through to check out, they couldn't have been more helpful on multiple occassions. The room was lovely and the pools were perfect. Thank you for making our stay so memorable.
Leisure Family
6/10
Pleasant
28 Jan 2025
Robert

Good, not Great

The hotel had all of the amenities, fridge, washer/dryer, utensils etc. & a great location half way between 4 mile beach and town center. We were there off season (January), so nothing going on. Nobody in the pool (too warm), Staff & reception only around 9:00-3:00. Probably much better in July. Hotel is showing its age. Mattress was past “plush” appearance dated. Internet was weak, that may have been due to the weather
Partner
10/10
Exceptional
23 Jan 2025
Anastasia
Really enjoyed my stay at the Shantara Resort. The Property was lovely and modern. My unit was really comfortable, modern and had a lovely balcony that overlooked the pools. Excellent parking. I would definitely stay the next time i visit
Business
10/10
Exceptional
13 Jan 2025
Andrew John
This was our second time at the resort and it was perfect again. Would highly recommended to stay. Hellen
Leisure Partner
10/10
Exceptional
11 Jan 2025
TAMAUKIRAU LAR
The pools are amazing. The big pool coukd have water sun loungers at end where water fall is
Leisure Partner
10/10
Exceptional
21 Dec 2024
Irenne
Really lovely apartment with great A/C for our very hot summer stay. Loved the pool and the reception was friendly and very efficient.
Leisure Partner
10/10
Exceptional
12 Dec 2024
Samit

Great retreat with plenty of space

Great location, clean accommodation and was quiet when we visited.
Partner
10/10
Exceptional
04 Dec 2024
David
Outstanding property. Self contained unit where you can prep breakfast or an easy dinner if you don’t want to eat out every meal. Two great pools that are really quiet and peaceful. Perfect place to relax and unwind. Lovely, helpful staff too. Really close to the Main Street (Macrossan St) with all dining/shopping within a 5 minute walk. Loved it, we’ll be back
Leisure Partner
10/10
Exceptional
22 Nov 2024
Peter Charles
Fantastic place to relax and unwind
Leisure Partner
10/10
Exceptional
18 Nov 2024
Grant
Property was clean tidy and very well kept very close to local restaurants and shops which was lovely
Leisure Self
10/10
Exceptional
14 Nov 2024
Grant
Great stay thoroughly enjoyed it…definitely will be back!!😀
10/10
Exceptional
13 Nov 2024
Deanna
Incredible staff always happy to help. Everything was close by.
Leisure Self
10/10
Exceptional
11 Oct 2024
Edward Archer
Really relaxing
10/10
Exceptional
06 Oct 2024
Lloyd
Very clean, nice quite place to stay
Leisure Partner
10/10
Exceptional
29 Sep 2024
Stephen Robert Davie
Excellent all round. Well maintained & every bit as nice a stay as it was when we stayed 8 years ago.
10/10
Exceptional
22 Sep 2024
Miriam
Great comfortable stay.
Leisure Family
8/10
Excellent
22 Sep 2024
Anita
Great location within easy walk to four mile beach and all restaurants and shopping. The studio is comfortable, away from the Main Street so quiet. Balcony overlooking the pool has a table and two chairs so very pleasant. There is a washing machine and a dryer just outside the unit, and washing powder can be purchased at the reception desk for $2:00 for a small sachet

On the whole, it is a nice place but could use a little renovation- there is mold around the shower floor and around the sink, the comforter, although it is covered by a sheet is pretty badly stained. Small nuisance but certainly not expected in a prestige resort.
Leisure Partner
10/10
Exceptional
10 Sep 2024
Craig Anthony
Fantastic place to holiday
Leisure Family
10/10
Exceptional
07 Sep 2024
Karen Marie
Adults only quiet & beautifully kept property with easy walking distance to all amenities & beach.
Leisure Friends
8/10
Excellent
31 Aug 2024
Sanjay
Great location, quiet and safe. Parking lot horrible
6/10
Pleasant
22 Aug 2024
Suzy
There isn’t a lot of sun spots around the pool and the hotel didn’t clean the rooms each day. Overall an ok stay
Leisure Partner
10/10
Exceptional
21 Aug 2024
Verified traveler

Just book this resort

Our room was perfect for our 4 night stay, quiet, very clean and bedding and towels good quality. Our 2nd floor room overlooked one of the swimming pools so nice outlook. Short walk to the wharf, the main shopping/eating area and 4 mile beach. The receptionist was very friendly and polite. Would definitely stay here again.
Partner
8/10
Excellent
09 Jul 2024
Ian
We enjoyed our stay very much, there were a few minor issues, tv controller not working, light rheostat faulty. All fixed promptly. Staff were friendly and helpful.
It was clean and very comfortable I would consider it again on our next visit.
Leisure Partner
8/10
Excellent
03 Jul 2024
Michael
Good sized accommodation, well laid out. Was a bit bare and less well appointed than other places we have stayed, but the bathroom was excellent and the outside area a great facility. Good supplies of towels and a comfy bed.
Leisure Partner
10/10
Exceptional
17 Jun 2024
Cheryl
Lovely setting and location was excellent
8/10
Excellent
26 May 2024
Jody
Great location, easy walking distance to the main st, Lovely property, beautiful pool area.
Unfortunately, we found a few things that showed the room wasn’t cleaned properly prior to our stay.
Leisure Partner
10/10
Exceptional
11 May 2024
Mal
Quiet location. Easy accsess. Good pool & amenities. Clean. Friendly staff. Comfortable appartment & bed.
Leisure Partner
8/10
Excellent
11 May 2024
Robert
Its a nice hotel. The reception staff are very pleasant and helpful. The location is great. The larger rooms are nice. ( I hear the studio rooms are small).
I think they need a light or something that distinguishes its location from the street as its concealed by foliage when you are driving.
Also its not really a resort as there's no bar or restuarant.
Leisure Friends
10/10
Exceptional
29 Apr 2024
Natasha Cecilia
Great little stay for a last minute getaway, place was spotlessly clean would highly recommenr
Leisure Family
10/10
Exceptional
24 Apr 2024
Tara

Excellent staff and location

Super accommodating staff who proactively reached out to offer a transfer from the airport. Also the property is very close to everything in Port Douglas. Convenient to have laundry access as well.
Partner
8/10
Excellent
20 Apr 2024
Martin
Loved our stay here. Be aware there is no bar or restaurant but it is in walking distance of the main strip. Loved the way they made it clear what to expect with the servicing of your room. Communication was excellent and reception staff were very friendly and knowledgeable
Leisure Partner
10/10
Exceptional
10 Apr 2024
Rodney
I enjoyed my stay here as it was close to every thing .
Leisure Partner
10/10
Exceptional
04 Apr 2024
Nancy
Stayed 5 nights at Shantara Resort. Only a 5 minute stroll to 4 mile beach & cafes.
Walk into main part of town was 10 minutes. 2 pools, very quiet resort.
Only downside was the aircon it blew straight onto the bed & couldn’t move the direction of air so when in the bed you were freezing.
Partner
10/10
Exceptional
25 Mar 2024
Christopher
Lovely staff
Leisure Partner
8/10
Excellent
14 Feb 2024
Tony
Overall very good
8/10
Excellent
03 Feb 2024
Kylie
The Shantara is a nice, clean resort which is quiet and enjoyable. It is very close to shops without being to close to attract the surrounding noise.
8/10
Excellent
30 Jan 2024
Erin
Had a lovely stay at Shantara Resort and would visit again. We went in off-season so it was quiet and often got the pool to ourselves! The room was a great size, nice and cool and an excellent amount of storage space so you can actually unpack your toiletries and other knicknacks. The staff are friendly and helpful, and the resort is spotless. I recommend paying for the lower level room so you can walk straight into the pool, we were on level 1 and had FOMO for the lower rooms. The only negative for me was that the bed and pillows weren't that comfortable. Also, our stay did not include turndown service, you need to pay extra for that - if you have a long-ish stay, make sure you keep that in mind.
Leisure Partner
10/10
Exceptional
20 Jan 2024
Jacqui Lalia
Such a lovely resort. Very quiet and our suite was lovely. We had the swim out and private jacuzzi suite and will definitely book again. Thank you for an awesome week!!!
8/10
Excellent
08 Jan 2024
Melissa
Property was clean apart from the yellow stains and mould on the doona.
Great adults only resort would be even better with a pool bar area.
Communication was excellent especially since the cyclone hit and we were wondering if everything was ok.
Watch out for the guy that cleans the pool area of a morning with the ear plugs in he is cranky!!
Leisure Partner
10/10
Exceptional
06 Jan 2024
Rodney
Great location - being able to walk into Main Street for dining options and close to the beach.
Leisure Partner
10/10
Exceptional
04 Jan 2024
Sue and Roy
Studio room on 2nd floor with a view over the pool was the best. The room was nice size and amazing extras.
Gardens were amazing.
Liz was amazing and so helpful.
Shortwalk into town to collect our bikes, which we could store in the basement.
Due to the recent cyclone, Liz was great at keeping us well informed.
Leisure Partner
2/10
Poor
21 Dec 2023
Verified traveler

Shady business practices

Cyclone Jasper and massive flooding hit the Port Douglas and Cairns just before our arrival. The airport was closed and flooded, and the road connecting the airport to Port Douglas had been washed away. We heard nothing from the hotel, nor were they reachable by phone. After a statement from the government that residents should only use water for emergencies, decided it was irresponsible to try to go up. yet when we emailed to cancel- they were suddenly responsive, and quick to let us know that we'd get no refund. So even the resort had no running water- we were responsible for the full payment. I'm assuming that the complete lack of communication prior to check-in helped ensure that they help no liability for cancelations. We will return to Port Douglas- but most certainly not to Shantara.
Partner
10/10
Exceptional
30 Oct 2023
Shalini
As an adults only resort wonderfully quiet. Staff assistance booking trips etc was great. Would stay again.
Leisure Partner
10/10
Exceptional
30 Oct 2023
Richard j
Excellent adult only resort, quiet, friendly and ideal location to most shops and activities.
Leisure
10/10
Exceptional
25 Oct 2023
Angela
Very good lived up to expection

Location & surroundings

Shantara Resort Port Douglas
27-31 Davidson Street, 31, Port Douglas, Australia

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Shantara Resort Port Douglas

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