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Accommodation only. Meals are usually not included.
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Mantra Heritage Port Douglas
Tropical North Coast - QLD · Australia
16 Warner Street, 16View location
8.2/10Excellent405 Reviews
Cleanliness8.0/10 8.0
Service8.4/10 8.4
Comfort8.0/10 8.0
Condition7.8/10 7.8
Location9.6/10 9.6
Neighborhood9.6/10 9.6
Value7.8/10 7.8
Amenities8.4/10 8.4
See all ratings- Sustainability certification
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mantra Heritage Port Douglas
Nestled amid 1200 square meters of saltwater lagoon pools and spas in the heart of Port Douglas, Mantra Heritage offers a relaxed atmosphere and central location.
Choose from hotel rooms or self-contained one and two-bedroom apartments featuring kitchenettes, separate living areas, air conditioning, ceiling fans, tea/coffee makers, internet access, cable TV, and balconies. Select rooms even boast private swim-up pool decks.
The resort's two lagoon-style pools and tropical gardens provide a tranquil oasis, yet it's just steps from the main street via a direct walkway. Enjoy free secure parking, a tour desk, and a cabana with barbecue facilities.
A short stroll from the wharf and Four Mile Beach, Port Douglas is ideal for couples and families alike. Explore Macrossan Street's shops and restaurants, or snorkel the Great Barrier Reef. Bookings for same-day arrivals after 6:00 PM cannot be accepted.
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A stay at Mantra Heritage places you in the heart of Port Douglas, within a 10-minute walk of Four Mile Beach and Anzac Park. This hotel is 0.2 mi (0.3 km) from St Mary's by the Sea Chapel and 0.2 mi (0.3 km) from Sugar Wharf.
Make yourself at home in one of the 39 air-conditioned rooms featuring refrigerators. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
4:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Ecotourism Australia Sustainable Tourism
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 200.00
We have included all charges provided to us by the property.
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
-
Special Instructions
The front desk is open daily from 8:00 AM - 6:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: AUD 45 per person (one-way)
- Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
- Crib (infant bed) fee: AUD 10.0 per night
- Rollaway bed fee: AUD 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Anzac Park
0.2 km / 0.1 mi
Macrossan Street
0.3 km / 0.2 mi
St Mary's by the Sea Chapel
0.3 km / 0.2 mi
Sugar Wharf
0.3 km / 0.2 mi
Port Village Shopping Centre
0.3 km / 0.2 mi
Court House Museum
0.4 km / 0.3 mi
Rex Smeal Park
0.4 km / 0.3 mi
Crystalbrook Superyacht Marina
0.5 km / 0.3 mi
Magazine Island
0.5 km / 0.3 mi
Port Douglas Splash Park
0.7 km / 0.5 mi
Four Mile Beach
0.8 km / 0.5 mi
Flagstaff Hill
0.9 km / 0.6 mi
Four Mile Beach Park
4.3 km / 2.6 mi
Wildlife Habitat
5.7 km / 3.6 mi
Vie Spa Port Douglas
6.6 km / 4.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 40
- Number of floors (main building): 3
- Connecting rooms
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Airport
- Beach
- Check-in hour
Show 22 more facilities & services
- Check-out hour
- Wi-fi
- Secure parking
- Airport Shuttle
- Laundry service
- Babysitting serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Lift access
- Garden
- Luggage room
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Outdoor freshwater pool: 1
- Hot tub
- Spa centre
- Ecotourism Australia Sustainable Tourism Certification
- LGTBIQ friendly
- Non-smoking establishment
- Single-Use Plastic Free
- Cash Free
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
QUADRUPLE THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
SUITE QUEEN BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 108 m²APT.B2-3
Room overview
Non-smoking room- Room size
- 108 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Kitchenette
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Ironing set
- Hairdryer
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
APARTMENT TWO BEDROOMS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 108 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-3
Room amenities
- TV
- Kitchenette
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Ironing set
- Hairdryer
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 108 m²SUI.B2-2
Room overview
Non-smoking room- Room size
- 108 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width, Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Hairdryer
- Kitchenette
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
SUITE TWO BEDROOMS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 108 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width, Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-2
Room amenities
- TV
- Hairdryer
- Kitchenette
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Living room: 1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 78 m²SUI.B1-2
Room overview
Non-smoking room- Room size
- 78 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Living room: 1
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Kitchenette
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
SUITE ONE BEDROOM
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 78 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-2
Room amenities
- Hairdryer
- Living room: 1
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Kitchenette
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 79 m²SUI.B1-1
Room overview
Non-smoking room- Room size
- 79 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Kitchenette
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Hairdryer
- Living room: 1
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
SUITE ONE BEDROOM
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 79 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-1
Room amenities
- Kitchenette
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Hairdryer
- Living room: 1
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDSQUA.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
QUADRUPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 42 m²DBL.ST
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Kitchenette
- Ironing set
- Centrally regulated air conditioning
- Internet access
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Tea and coffee making facilities
- Kitchenette
- Ironing set
- Centrally regulated air conditioning
- Internet access
- TV
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN ONE BEDROOMTWIN • ONE BEDROOMTWN.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
TWIN ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED ONE BEDROOMDOUBLE • KING BED ONE BEDROOMDBL.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
DOUBLE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 108 m²SUI.B2-1
Room overview
Non-smoking room- Room size
- 108 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width, Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Hairdryer
- TV
- Living room: 1
- Centrally regulated air conditioning
- Ironing set
- Kitchenette
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
SUITE TWO BEDROOMS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 108 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- King-size bed 150-183 width, 2 × Single bed 80-130 width, Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-1
Room amenities
- Tea and coffee making facilities
- Hairdryer
- TV
- Living room: 1
- Centrally regulated air conditioning
- Ironing set
- Kitchenette
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
SUITE KING BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 108 m²SUI.B2-3
Room overview
Non-smoking room- Room size
- 108 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Kitchenette
- TV
- Living room: 1
- Hairdryer
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMantra Heritage Port Douglas
SUITE TWO BEDROOMS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 108 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width, 2 × Single bed 80-130 width
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-3
Room amenities
- Kitchenette
- TV
- Living room: 1
- Hairdryer
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mantra Heritage Port Douglas
100
reviews shown
Ian
Balcony large. Pools great. Shops close by very central and still peaceful
Stephen
They rang us and asked a lounge coushin was , how would we of ever fitted that in our bags I don't know.
Brian
The only bright spot about the Mantra Heritage is the location, central to the main town.
The biggest gripe I have is that this hotel does not service the rooms unless you have stayed 8 days, I think that is disgusting and explains why everything looks dirty and tired. You do not know about this until after you check in, and receive their instruction sheet.
They need to really look at their model of business because it is really poor for a customer service operation. The Mantra Heritage is a disgrace to the ALL group, which I belong to. I will not book another Mantra.
We're booked for 3 nights but left a day early even though we get no refund. This place is a very poor option for travellers that want somewhere central in Port Douglas.
Having read the reviews I find that the hotel has for years said they use reviews to improve the guest experience, yet the same problems continue to pop up and nothing seems to be done.
The room was filthy, I have taken pictures of the mould in the bathroom. The floor was sticky and dirty, and we were just horrified. The staff we saw did not want to know and avoided contact.
I just cannot find anything positive to say about this hotel.
The biggest gripe I have is that this hotel does not service the rooms unless you have stayed 8 days, I think that is disgusting and explains why everything looks dirty and tired. You do not know about this until after you check in, and receive their instruction sheet.
They need to really look at their model of business because it is really poor for a customer service operation. The Mantra Heritage is a disgrace to the ALL group, which I belong to. I will not book another Mantra.
We're booked for 3 nights but left a day early even though we get no refund. This place is a very poor option for travellers that want somewhere central in Port Douglas.
Having read the reviews I find that the hotel has for years said they use reviews to improve the guest experience, yet the same problems continue to pop up and nothing seems to be done.
The room was filthy, I have taken pictures of the mould in the bathroom. The floor was sticky and dirty, and we were just horrified. The staff we saw did not want to know and avoided contact.
I just cannot find anything positive to say about this hotel.
Greg
Poor room condition shower not properly fixed
mark
the room was great. If you are located in a room in building two it's best to bring your bags in via Macrossan st or you have to carry them up 20+ steps to reach the first lift
Faye
location was excellent! Shops and restaurants and entertainment maximum 5 minute walk.
-accommodation had comfy beds, good furnishings in apartment.
- the fridge was smelly and floors had sand or dust. Got dirty feet walking barefoot in apartment.
-pools area lovely but hotel staff told us one pool was heated to 28C. both pools including the spa were ice cold.
-accommodation had comfy beds, good furnishings in apartment.
- the fridge was smelly and floors had sand or dust. Got dirty feet walking barefoot in apartment.
-pools area lovely but hotel staff told us one pool was heated to 28C. both pools including the spa were ice cold.
Rhonda
We were disappointed that we didn't get the room that we paid for - it did not match the advertised pictures and was smaller than advertised. The pools and spas were too cold to swim in and one of the spas was not working. The room was very dark and a big wall blocked our view. There was not enough cutlery for 2 people and there was no sink to wash it in. The blinds were stained and the pools had stains and chipped tiles. It was in need of a renovation and a good clean.
Rickey
Friendly staff, clean rooms, great location!
Maree
We asked for a room with few stairs. Beware that there are 2 buildings, Reception being in a back street with about 12 steep steps from the footpath and no porter to help you with your luggage. Then if you are allocated a room in the second building, you need to walk around the pool area, climb about 20 steps with just one handrail with no porter to help you with your luggage, then find the lift to your floor. The lift has no access to the underneath car park or the bins. So no easy access to the pool area or the car park, you need to use the 20 steps which makes it extremely difficult for people like myself who need to use a walking stick and finds steps almost impossible.
Dragos G
Great
Tomoo
All was what I expected for the price
Kelly
Beautiful clean room and the amenities are amazing
J
Everything was excellent. Would definitely stay again. Close to everywhere walking at Port Douglas. Great amenities. Staff were very helpful
Fiona
Great location close to supermarket, restaurants and main st. Quiet property with excellent pools. Would stay again.
Dragos
Great
GRAEME
Great location and pleasant surroundings.
David
We had an awesome stay at Mantra Heritage in Port Douglas. Great central location. Staff were very helpful and polite. We stayed a suite, the room was very clean, well equiped. I would highly recommend this accommodation.
Wendy
Loved the swim out room
Susan
It’s hard to get out of the pool without ladders to the balcony
Patrick
The rooms do need a little tlc but were clean and the service from the staff was excellent. We had a couple of issues during our stay and they were very helpful in resolving them. Would happily stay there again.
Hernan
Beautiful place and friendly staff great weekend away thank you
Lucy
All facilities and room where clean.
Staff were very accomodating and helpful
Staff were very accomodating and helpful
Fiona
A favourite place for us to stay in Cairns. Location is perfect as can walk Main Street. Lots of eating and shopping options. Perfect if you want to walk everywhere.
Jonathan
Good value, and location of hotel excellent. Room, pool and hotel in general in need of some love, maintenance and renovation.
Sarah
Lovely stay, beautiful relaxing pool area, staff were fantastic and accommodating and location couldn't be more convenient.
Anita
Loved my stay. Nice spacious room, beautiful pool and great location.
Brian
This was perfect for us; the location is the best, as there's no need to drive to the shops since it is in the middle of town.
The pool areas are excellent.
We will come back again in the future.
The pool areas are excellent.
We will come back again in the future.
Anna
Great location in the village surrounded by shops and restaurants, and a short walk to the marina and 4 mile beach. The pools at the complex were fab too.
Leanne
Great location. Comfortable room with good access to the pool.
Bruce Edward
Loved the location at the centre of Port Douglas. And the pools.
David
The room was spacious, well equipped and very comfortable.
The staff at reception were friendly and polite.
The staff at reception were friendly and polite.
Armando
Never Staying Here Again
Giving 3 stars only because the bed and pillows were decent — but the rest was a mess.
I asked staff if I could heat the room and they told me it was possible — but later I found out the system only cools, no heating at all. When I called guest services for help, they told me to “just play with it” or search online.
We were cold and sick, so I requested blankets — but after 5 PM, all requests cost $25 because there’s no staff on-site. That’s outrageous. I ended finding them by myself the staff does not even know them have them.
The elevator doesn’t reach all floors, so I had to carry heavy luggage up stairs. None of this is disclosed on their site, nor the fact that there’s no support after hours.
For the price we paid (not cheap!), there was:
• No cleaning for 3 days
• No extra towels
• Loud music at night
• Dirty carpets
Eddie at reception was helpful, but the woman at guest services was careless and unhelpful.
Never staying here again. This place charges hotel prices with zero service.
Giving 3 stars only because the bed and pillows were decent — but the rest was a mess.
I asked staff if I could heat the room and they told me it was possible — but later I found out the system only cools, no heating at all. When I called guest services for help, they told me to “just play with it” or search online.
We were cold and sick, so I requested blankets — but after 5 PM, all requests cost $25 because there’s no staff on-site. That’s outrageous. I ended finding them by myself the staff does not even know them have them.
The elevator doesn’t reach all floors, so I had to carry heavy luggage up stairs. None of this is disclosed on their site, nor the fact that there’s no support after hours.
For the price we paid (not cheap!), there was:
• No cleaning for 3 days
• No extra towels
• Loud music at night
• Dirty carpets
Eddie at reception was helpful, but the woman at guest services was careless and unhelpful.
Never staying here again. This place charges hotel prices with zero service.
Douglas
We have stayed at Mantra Heritage on a number of occasions and will continue to return , staff are warm and friendly and it is so conveniently located
Diane
The property was in a very handy location. A walk to everywhere, like the shops, the Marina, resturants.
MAXWELL
Week in the tropics!!
In Port Douglas for a family wedding, could not have found a more convenient location, whether it was for a run, a walk to the marina, local football ground, just perfect!!!
Phil
The property needs an update. I could not get a ice and an ice bucket. Room service only avaible if booked for five days or more
Glen
Nice
Jacqueline
Location was good and the staff were helpful. My room was well appointed and clean.
There were a lot of steps so if this is an issue for you, let them know.
There were a lot of steps so if this is an issue for you, let them know.
Cheryl
Clean n great service
Alex
I had a pool side room (which I had never had before!) for only $166 per night (Wednesday and Thursday) which was great. Staff were very friendly, laid back and informative. I intend to stay there again whenever I am back in Port Douglas.
Nena
We Actually really had relaxing staying to our hotel and very clean/quiet. Will be staying to this hotel again
Anni
Very handy to everything.Nice swimming pool and garden
Staff very friendly and helpful no problems.
Staff very friendly and helpful no problems.
Verified traveler
Staff were amazing and always helpful
MICHAEL
Property was close to everything
Sophie
We liked everything about this property.
2A 2C (7-9) and booked 2 bed apartment.
Bed arrangement was great.
2mins walk to Coles and all other major shops in Main Street.
Great pool.
We love how it’s connected by a walk way to the Main Street also for ease to shops and restaurants.
If you’re a family, this is your place to stay.
2A 2C (7-9) and booked 2 bed apartment.
Bed arrangement was great.
2mins walk to Coles and all other major shops in Main Street.
Great pool.
We love how it’s connected by a walk way to the Main Street also for ease to shops and restaurants.
If you’re a family, this is your place to stay.
Michelle
We loved our stay here, it was central to everything & for an old building it is maintained beautifully. The room was clean & comfortable & the kitchenette was perfect for our week stay. We especially loved our swim up private deck. 10 out of 10. We will be back
William
Overall the property was well maintained. It is conveniently located near shopping and dining. There are no lifts as a low level site however 4 flights of steps to the top floor plus 2 more to the car park. Pool area was nice with a well equipped outdoor BBQ area was inviting.
BRAN
The 2 bedroom unit was great for family of 4.
Linda
It was a very well located property in the heart of Port Douglas. Very clean and friendly staff. Would stay there again.
Andrina
Very easy and convenient location, staff were very friendly and helpful, would stay again
lee
A nice hotel in the heart of the Main Street, The room was clean , tidy and comfortable. Only real negative of this hotel is for anyone with mobility issues.. there are lots of stairs around the hotel and the lift doesn’t take u to all rooms .
Glenn W
Property is well situated in town. We had a Hotel style room which was spacious enough but looking tired in some areas.
Mark
Spa was awesome. Room well presented. Air conditioner on.
I’d fix the magnetic lock to the shower is all, creates a puddle. But other than that, thumbs up.
I’d fix the magnetic lock to the shower is all, creates a puddle. But other than that, thumbs up.
Tom
easy access, nice rooms and affordable ◡̈
Natalie
The location of the facility was good being in the centre of the town, close to shops and restaurants.
Unfortunately we were on the second floor and the lift was not working and therefore had to carry heavy bags up and down three flights of stairs which was not communicated prior to our stay. I was under the impression that the lift was being fixed but it was still not fixed when we left - this was poor communication and there was assumption that we were physically capable of navigating stairs on a daily basis.
Unfortunately we were on the second floor and the lift was not working and therefore had to carry heavy bags up and down three flights of stairs which was not communicated prior to our stay. I was under the impression that the lift was being fixed but it was still not fixed when we left - this was poor communication and there was assumption that we were physically capable of navigating stairs on a daily basis.
Ennio
In the heart of Port Douglas easy access to the restaurants/shops and a short walk to the beach.
The staff went out of their way to accommodate all of our needs/answer questions/book transport/day trips.
The staff went out of their way to accommodate all of our needs/answer questions/book transport/day trips.
Gordon Charles
Close to everything. In walking distance.
Julie
Mantra Heritage is perfectly located at touching or walking distance to all the action, being right on Macrossan Street. The staff (especially Eddie and Paula) were really helpful with inquiries and booking for other attractions. We'd definitely return. 😎
Geoffrey
Comfortable suite. Balcony overlooking the pool. Overall a relaxing stay.
GARRY
Loved how central the property was to everything especially dining and shopping. Everything was within easy walking distance so we didn't need a car.
The room was very well appointed. We loved having the spa as well.
The room was very well appointed. We loved having the spa as well.
Russell
Perfectly located right next to shops/restaurants. We would definitely choose Heritage again.
peter
You get what you pay for, basic in a great local.
Great location in the heart of Port Douglas’s shops. Restaurants and bars.
However the facilities are sadly dated and a full renovation is needed, the pools were tragic.
You get what you pay for!
However the facilities are sadly dated and a full renovation is needed, the pools were tragic.
You get what you pay for!
Martina Patricia
Some rooms are very tired. Our power went out and we had to move rooms. Luckily it was an upgrade to a much better room. The Manager was great to deal with.
Kamilla
A lovely property, very happy with our time at Mantra. Close to everything, clean, and amenities/ pool were wonderful.
YURI
・Tea stains on the dishes were noticeable. It would be best to bleach them.
・After dinner, when I went to bed, it was a little chilly so I asked for a blanket, but I was told that the service had ended and they couldn't give one to us.
・The room smelled moldy
・There were food crumbs on the dining chairs that looked like they had been there for a while.
・After dinner, when I went to bed, it was a little chilly so I asked for a blanket, but I was told that the service had ended and they couldn't give one to us.
・The room smelled moldy
・There were food crumbs on the dining chairs that looked like they had been there for a while.
Syrie
The bathroom was mouldy, the room smelt like mould. The lights flickered (bathroom and bedsides) no one at reception, hard to find the room!! The people we travelled with had better rooms 😭
Michael
lovely pool for an evening dip, a bit noisy with kids during the day. Loved our private deck and access
Joanne
Great location
Mary-Anne
Great place to stay
Paul
Excellent location for bars/restaurants. Useless lift does not give access to all floors, rooms at back of property are very noisy. Lorikeets will wake you all night and then freezer truck sits outside rear for an hour from about 5:45am, oh! and the only day we could lay in they had maintenance going on in room next door . Great if you dont like to sleep.
Mark William
Excellent location and beautiful pool
Matthew
Great service from the staff. Rooms were clean. The property is very relaxing and a great spot to stay.
Matthew
Nice and close to everything
Katie
Hazardous
Definitely not worth the premium price. We paid for a private swim up suite and found a small, dirty, unappealing pool which was completely overlooked from the back of a small shopping centre. The suites are in a seperate part from the hotel, attached to the shopping centre. Access was from a dank basement shared with store cupboards and shopping centre toilets.
Other issues included mould (all over the bathroom) an useable kitchen with sticky surfaces and to get into the shower, you need to step over a knee high wall in the bathroom. Certainly not suitable if you're not agile. I'm tall and fairly flexible and have bruises and cuts on my knees from it.
The entire hotel is also a maze of stairs, so wouldn't recommend if you have lots of luggage!
Other issues included mould (all over the bathroom) an useable kitchen with sticky surfaces and to get into the shower, you need to step over a knee high wall in the bathroom. Certainly not suitable if you're not agile. I'm tall and fairly flexible and have bruises and cuts on my knees from it.
The entire hotel is also a maze of stairs, so wouldn't recommend if you have lots of luggage!
Wendy
Loved the position and unit , big verandah area and swim out
Callie
Nice, clean room with hot tub and updated shower
Elizabeth
Fantastic location, close to everything.
john hilton
Loved the close proximity to Macrossan Street with all the restaurant options and Four-mile beach.
we couldn’t believe how many stairs they were around the property, so if you’re carrying luggage, it’s unavoidable. But disappointingly we had an incident with a male staff member on Thursday night where we asked for a Wi-Fi password and we were told that if we are not a member then we do not get complimentary Wifi . The reason we contacted reception was that in our room was a note informing us that Wi-Fi is complimentary and the password is located in our room. Key wallet .
we then brought this to the attention of the staff member and No apology was given by that staff member for the rudeness which weI found very unprofessional..
We are quite happy to be contacted in regards to this matter.
But to sum up the property and our experience, besides the incident we would be happy to stay here again as the location is perfect for somewhere to sleep the night after a long day out, exploring the beauty of what this region offers.
we couldn’t believe how many stairs they were around the property, so if you’re carrying luggage, it’s unavoidable. But disappointingly we had an incident with a male staff member on Thursday night where we asked for a Wi-Fi password and we were told that if we are not a member then we do not get complimentary Wifi . The reason we contacted reception was that in our room was a note informing us that Wi-Fi is complimentary and the password is located in our room. Key wallet .
we then brought this to the attention of the staff member and No apology was given by that staff member for the rudeness which weI found very unprofessional..
We are quite happy to be contacted in regards to this matter.
But to sum up the property and our experience, besides the incident we would be happy to stay here again as the location is perfect for somewhere to sleep the night after a long day out, exploring the beauty of what this region offers.
Dean
Great place and close to everything, but very noisey with trucks reversing at 6am everyday
Bree
Had an unnecessarily challenging conversation with a staff member over the phone regarding a last minute change to the booking; however, the front office manager was very understanding and flexible, and upon arrival staff were friendly, helpful, and professional.
Room was clean and comfortable with the exception of some hair behind the toilet and bathroom sink that did not belong to us - not a big deal in the grand scheme of things.
Very easy parking, convenient location, great amenities for families - will definitely stay here again.
Will definitely stay here again.
Room was clean and comfortable with the exception of some hair behind the toilet and bathroom sink that did not belong to us - not a big deal in the grand scheme of things.
Very easy parking, convenient location, great amenities for families - will definitely stay here again.
Will definitely stay here again.
Roxanne
Loved every bit of it ,except the stairs .thank goodness for the lift
Kerryn
Great location, lovely room although a bit dated. Awesome pool area.
Kylie
Great location and walking distance to everything in Port Douglas. Friendly staff, and cool AC.
The pools are terrific and great for kids with shallower parts on the wide steps. There was also a reptile show that was really great!
In the future however I would definitely book a swim out room for convenience, the hotel rooms are a little smaller and we had to walk up many stairs which got a little tiresome.
Overall terrific property, especially for the price.
The pools are terrific and great for kids with shallower parts on the wide steps. There was also a reptile show that was really great!
In the future however I would definitely book a swim out room for convenience, the hotel rooms are a little smaller and we had to walk up many stairs which got a little tiresome.
Overall terrific property, especially for the price.
Verified traveler
Fantastic place to stay. Walking distance to restaurants and shops.
Joris
Nicer is picture than in real
My stay was good but I guess a bit disapointing for the fact that the room was not so spacious, and that the swimming pool was not a swimming pool but just a basin to refresh your self, deep of 1.1m only.
I also did not excpet that my bed and towels have not been changed in five days, but this is what the receptionnist said to me about this hotel. Concerning the location, it is very good but the city is so small that it could not be different than good.
I also did not excpet that my bed and towels have not been changed in five days, but this is what the receptionnist said to me about this hotel. Concerning the location, it is very good but the city is so small that it could not be different than good.
Brett
Easy access to restaurants
craig
Charges for cleaning of room
Great place to stay but very annoying when the hotel states if you want daily cleaning you can ask and you will be charged
Not good enough
Not good enough
Renae
No staff? To stay at a lovely place & you can’t even get the basic service is just not good enough!!
Anna
We were in hotel room, staff were helpful, wifi was shocking we had to use our on data as wifi dropped out within minutes if you actually go any wifi. Linen, beach towels only supplied once during our 10 day stay, if you wanted extra you had to pay $20.00 per change, Room only cleaned once during our stay, we had to take down our rubbish out to bins in carpark. No restaurant facilities had to go out each night to local restaurants, Coles very close but as we were in hotel part no facilities to be able to cook although plates, cutlery, glasses supplied. Area was kept clean and staff friendly, showing its age, our sink required plug replacing and while they said they would be back they never did, but this could be because of parts not available. We stayed in Room 1316, hotel on main street and lots of shopping and restaurants within walking distance.
Hayley
The pool area, reception and location were great!
However the room not so much!
The bed was meant to be queen but definitely wasn’t, the curtain was covered in mould to the point everytime you walked in the room it’s all you could smell.
People in the next room on there balcony could see you in the bathroom and the toilet unless you closed the big blind which was the one covered in mould. Which then meant no sunlight in the room and the lighting with the blind closed was very poor.
However the room not so much!
The bed was meant to be queen but definitely wasn’t, the curtain was covered in mould to the point everytime you walked in the room it’s all you could smell.
People in the next room on there balcony could see you in the bathroom and the toilet unless you closed the big blind which was the one covered in mould. Which then meant no sunlight in the room and the lighting with the blind closed was very poor.
Brad
I'm still waiting for a tax invoice.
This was a business trip and I require the tax invoice to claim back expenses.
This was a business trip and I require the tax invoice to claim back expenses.
Kerrie
Great location,room was clean and the pool area was very relaxing We have stayed previously and it doesn’t disappoint
Tony
Great location. Friendly staff
Swimming area closed at 8.00pm, disappointed we coudnt use the pool facilities later. The bathroom tiles need a good clean. Grout was dirty
Swimming area closed at 8.00pm, disappointed we coudnt use the pool facilities later. The bathroom tiles need a good clean. Grout was dirty
Robert
I did like the unit we had but the pool was very shallow.
Also internet useless disconnected a lot and would not reconnect. Paid for upgrade didnt work and staff couldnt tell me how to do it. Said I had to contact the owner of the unit? Other vacationers didnot take their rubbish to the bins and left them in the foyers, sometimes for a few days and the smell got a bit much.
Also internet useless disconnected a lot and would not reconnect. Paid for upgrade didnt work and staff couldnt tell me how to do it. Said I had to contact the owner of the unit? Other vacationers didnot take their rubbish to the bins and left them in the foyers, sometimes for a few days and the smell got a bit much.
John
Great location, room was very large, cleanliness was exceptional, staff delightful!
Anne
The property was clean and well maintained in a great location close to everything in Macrossan Street. The pool area was lovely with plenty of sun Lounges. I liked the idea of a coffee pod machine in the room and plenty of crockery etc to eat in!
Adam
Hot tube and pool
Verified traveler
Excellent Location
Spacious
Andrew
Right in the middle of town
This hotel is located right in the main street. Once you arrive, you don't need a car as you can walk everywhere. Even though you are right in the middle of town, once you go into the hotel, it is very peaceful and quiet. The room was very spacious with full kitchen and two balconies. All the shops and supermarket are literally on your doorstep.
Great place to stay.
Great place to stay.
Verified traveler
Very noisy in the mornings due to being across the road from a truck depot so 6am wake ups when windows were closed it was still very noisy. Not 4 sets of cutlery, bowls etc even though we rented a2 bedroom apartment for 4 people. Big room size but average and basic furnishings. Coffee pod machine but no pods or instructions on what to buy
Location & surroundings
Mantra Heritage Port Douglas
16 Warner Street, 16, Port Douglas, Australia
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Mantra Heritage Port Douglas
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