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Silkari The Pavilions Port Douglas

Cairns - QLD · Australia

Macrossan Street, 35View location

8.4/10Excellent333 Reviews
Cleanliness8.6/108.6
Service7.8/107.8
Comfort8.2/108.2
Condition8.0/108.0
Location9.6/109.6
Neighborhood9.4/109.4
Value8.8/108.8
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Silkari The Pavilions Port Douglas

TROPICAL SANCTUARY IN THE HEART OF PORT DOUGLAS. Located in the centre of the main street of Port Douglas, Silkari The Pavilions Port Douglas is a leisurely stroll away from restaurants, shops, Four Mile Beach, the marina, and more.

Just a one-hour scenic drive north from Cairns International Airport, Port Douglas and its surrounds are truly magnificent, making it one of the most beautiful tropical holiday destinations. No other region in the world is bordered by two World Heritage listed areas as is the Port Douglas region.

Silkari The Pavilions Port Douglas stands among the best and most affordable Port Douglas hotels, with a range of rooms and apartments with access to a refreshing pool, spa and BBQ amongst our tropical oasis.

Our resort is recommended for 15+ years and over, so come and holiday with us and make the most of everything Port Douglas has to offer.

Read more about this hotelShow less

A stay at Silkari The Pavilions Port Douglas places you in the heart of Port Douglas, steps from Macrossan Street and Port Village Shopping Centre. This aparthotel is 0.3 mi (0.5 km) from Court House Museum and 0.3 mi (0.5 km) from Four Mile Beach.

Make yourself at home in one of the 20 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Featured amenities include limo/town car service, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No cribs (infant beds) available No elevators Parking height restrictions apply Minimum guest age is 15 Noise-free rooms not guaranteed Caters to adults only Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • You need to know
    • Guests under 15 years old are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has not indicated whether there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: AUD 51.60 per person (one-way)
    • Early check-in fee: AUD 50.00 (subject to availability)
    • Late check-out fee: AUD 50.00 (subject to availability)
    • An in-room safe is available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Macrossan Street 0.1 km / 0.1 mi
Port Village Shopping Centre 0.2 km / 0.1 mi
Court House Museum 0.5 km / 0.3 mi
Anzac Park 0.5 km / 0.3 mi
Rex Smeal Park 0.5 km / 0.3 mi
Four Mile Beach 0.5 km / 0.3 mi
St Mary's by the Sea Chapel 0.5 km / 0.3 mi
Sugar Wharf 0.6 km / 0.4 mi
Crystalbrook Superyacht Marina 0.6 km / 0.4 mi
Magazine Island 0.6 km / 0.4 mi
Port Douglas Splash Park 0.7 km / 0.4 mi
Four Mile Beach Park 4.1 km / 2.5 mi
Wildlife Habitat 5.7 km / 3.5 mi
Vie Spa Port Douglas 6.5 km / 4.1 mi
Wet Tropics of Queensland 9.6 km / 5.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • apartment
  • City centre
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Airport ShuttleExtra charge
Show 6 more facilities & services
  • Garden
  • Sun terrace
  • Luggage room
  • BBQ facilities
  • Grill/BBQ
  • Sun loungers
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT basementAPARTMENT • basementAPT.0E

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    APARTMENT basement

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    basement

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.0E

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH BALCONYSTUDIO • WITH BALCONY • 1 Bedroom • 30 m²STU.BL
    STUDIO WITH BALCONYPhoto unavailable2 photos

    Silkari The Pavilions Port Douglas

    STUDIO WITH BALCONY

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BL

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-1

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT CAPACITY 1 ONE BEDROOMAPARTMENT • CAPACITY 1 ONE BEDROOMAPT.B1-C1

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    APARTMENT CAPACITY 1 ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    CAPACITY 1 ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH BALCONYSTUDIO • WITH BALCONYSTU.BL-1

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    STUDIO WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH BALCONYAPARTMENT • WITH BALCONYAPT.BL

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    APARTMENT WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE ONE BEDROOMAPARTMENT • EXECUTIVE ONE BEDROOM • 1 Bedroom • 47 m²APT.B1-EJ
    APARTMENT EXECUTIVE ONE BEDROOMPhoto unavailable3 photos

    Silkari The Pavilions Port Douglas

    APARTMENT EXECUTIVE ONE BEDROOM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-EJ

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOM WITH VIEWSAPARTMENT • ONE BEDROOM WITH VIEWSAPT.B1-WV

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    APARTMENT ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 47 m²APT.B1
    APARTMENT ONE BEDROOMPhoto unavailable5 photos

    Silkari The Pavilions Port Douglas

    APARTMENT ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    47 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Silkari The Pavilions Port Douglas

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Silkari The Pavilions Port Douglas

8.4
Excellent
333 Reviews
Cleanliness
8.6 /10
Service
7.8 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
9.6 /10
Neighborhood
9.4 /10
Value
8.8 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Carolyn
The hotel was in the middle of town tucked down a walkway behind the shops so very quiet. Restaurants, shopping a few minutes walk away and the beach 5 min walk. I was one floor up with a balcony overlooking the pool so relaxing
Self
10/10
Exceptional
25 Jun 2026
Andrew
Central location in Port Douglas Main Street, restaurant bars and shopping all on Main Street.
Partner
10/10
Exceptional
04 May 2026
Raelene
Lovely clean apartment in a great location.Had everything we needed. We stayed in apartment number one downstairs from the swimming pool. Actually an advantage because we were very close to the underground car park. So very easy to access for going in and out. Lovely swimming pool and just the right temperature. Absolutely no complaints. Staff were lovely too.
Family
8/10
Excellent
24 Oct 2025
Filomena
The staff were lovely, helpful and friendly.
Leisure Partner
10/10
Exceptional
28 Sep 2025
TANYA
Location Location Location is perfect
Walking distance everywhere. We didn’t need to utilise car parking. Property a little tired, suited us and would stay again
Partner
10/10
Exceptional
03 Sep 2025
Marcela
Amazing property! Everyone was so lovely. Shannon was very informative and shared amazing knowledge of recommendations to do in Port Douglas. Lovely customer service. Prices affordable. Room was tidy snd clean.
Parking in the hotel property was very narrowed and difficult to park, this was the only downside. However overall experience was excellent and enjoyable
Leisure Family
4/10
Poor
21 Aug 2025
Lindsey
Very cramped space for 2 people
Musty smelling room
Multiple attempts to see someone at reception
just a note in window saying Will be back soon
Could do with a makeover
Quite disappointed
Swimming pool looked dirty would not swim in it.
Parking facilities were good
Location was very good.
Leisure Partner
8/10
Excellent
12 Aug 2025
Julianne
Great position in town but it is tired and needs renovation
Partner
10/10
Exceptional
29 Jul 2025
Ian

Central, nice and great staff

Top floor unit at the back was very quiet and relaxing. Spacious apartment with wooden sliding door to close off bedroom if desired.
Sharp knives were not very sharp but that is always the case at motels. Ceiling fan in bedroom was a bit too low so it always felt too strong. Spa bath in shower was a nice bonus. Easy walking distance to everything on Macrossan St. Staff are super friendly and helpful. Lovely place.
Partner
4/10
Poor
28 Jul 2025
Evan
Room was tiny and badly laid out. Lighting poor. Room was extremely small and the layout, especially the area for the bench, kettle toaster etc was terrible. Supposed to have a spa tub but it didn’t work. Only savings graces were the location and the staff who were smiling and helpful.
10/10
Exceptional
28 Jul 2025
Liping
The room was spacious and clean. We thought the limited front desk time would be challenging but they communicated well with easy instructions so no problem at all. The pool is a bit kiddish but I donot come to Port Douglas to swim in a pool. Parking space is tight but manageable.
Leisure Partner
10/10
Exceptional
16 Jul 2025
Ann
Beautiful spacious 2 bed apartment in a very central location but still quiet in the apartment. Perfect location for shops, restaurants, bars, beach and easy pick up location for tours to reef and Daintree.
Leisure Family
10/10
Exceptional
11 Jul 2025
Michael

Value for money

Great location, nice spacious apartment.
Friends_and_family Family
8/10
Excellent
15 Jun 2025
Mark
Great location
Leisure Partner
10/10
Exceptional
29 May 2025
Serena
Great small place right on the main strip. Modern rooms and bathroom, close to the restaurants and shops so felt very comfortable here.
Leisure
8/10
Excellent
08 Jan 2025
Jennifer
The location was central and walkable to most things. The unit on the lower level, as I have mobility problems, allowed for easy access to unit, car parking and the main shopping and dining areas. we enjoyed our stay.
Leisure Family
10/10
Exceptional
16 Oct 2024
Anne
Large room with kitchenette and separate bedroom.
Excellent location. In the centre of the 'tourist area', steps to numerous bars and restaurants. Grocery store / bottle store 3 minute walk.
Covered secure parking.
Our balcony faced the rear of the property, where construction is underway on a new building. Not a problem for us (they advised us before our arrival of the construction to allow us to change) but, it may block the view when completed.
Great place to stay in Port Douglas.
Leisure Partner
10/10
Exceptional
27 Sep 2024
Alexandre
I can only describe my stay here as perfect. I had an incredibly busy schedule, with 2 full-day activities booked in my 2-night stay, arriving after midnight on the first day. This timetable does not fit well with the reception times for check-in and check-out, but after communicating my situation to the staff they easily offered me options to make it work, even keeping my luggage after the check-out. Here, let me specifically cite the manager Shannon, whose attention I can only qualify as delightful.
The rooms were large and comfortable offering all the expected amenities and prepared to keep you safe in such a tropical and wildlife-vibrant environment.
Regarding the location, for me it is also perfect, right in the middle of Port Douglas, with many restaurants and grocery stores just some steps away, and the marina where you board the boats to explore the Great Barrier Reef is just 10-15 minutes by walking.
This property will be first on my list for my next stay at Port Douglas.
Self
8/10
Excellent
30 Aug 2024
Joan
Location good for being in middle of town & convienent to all retail, food etc. Surprisingly quiet considering location. Property is rather dated & confined. Staff most friendly & helpful - couldn't fault them.
Leisure Partner
10/10
Exceptional
17 Aug 2024
Wayne
I would recommend this property to anyone, from the time of our arrival to the departure it was fantastic, the receptionist that greeted us was also fantastic she went out of her way to accommodate us. Close to everything you need. Well done.
Leisure Partner
8/10
Excellent
06 Jun 2024
Yvette
The highlight of this property is its great location right in centre of town off the main street. A great variety of cafes and restaurants close by and a close walk to the beach, park and marina. The Pavilions units very generous in size, although older, had been refurbished recently and had everything we needed for our week’s stay. Only thing I would have liked was the opportunity to have some fresh towels during our stay. Pool also older but was warm and a great place to cool off.
Leisure Friends
10/10
Exceptional
08 Jan 2024
Julie
The property was prime location right in the centre of the main street, very close to all the restaurants, beach and also Coles, we usually hire a car, this time we didn't and we didn't really need too due to the good location. They have a car park here too. Shannon the manager was very helpful and friendly and we felt very welcomed. The aircon in the room was amazing. We also enjoyed swimming in the pool.
Leisure Partner
8/10
Excellent
17 Dec 2023
Julie

Birthday holiday

We stayed for hubby’s 70th birthday. We wanted central and quiet, no kids. This was the perfect location. Unfortunately we didn’t get to enjoy the facilities as Cyclone Jasper arrived. Staff moved us to a higher room and we bunkered down til we could fly out and home. The rooms are well appointed, clean and central. Staff are absolutely amazing.
Partner
10/10
Exceptional
07 Sep 2023
Susanna
Liked that it is close to everything.
Maybe change towel when people stay a week, also the bin could be emptied. The spa was hard to step in when showering ,but I know you are going to change that .
Leisure Family
8/10
Excellent
04 Jul 2021
Verified traveler
Fantastic location right in the middle of town! Apartment was on the ground level so not much natural light but great space otherwise. Lovely little pool area and bbq to use as well. Walking distance to everything. Would recommend 😁
Leisure Friends
10/10
Exceptional
02 Jul 2021
Verified traveler
Was on the main st tho tucked away, i was kept updated via text from pavillions regarding payment, keys, directions to my room if i arrived whilst reception was unattended.

The staff i had contact with were super friendly professional and helpful. I would definitely book there again. The hotel is also within walking distance of everything
Leisure Self
8/10
Excellent
20 Jun 2021
Verified traveler
Central location and as was listed
Leisure Family
4/10
Poor
01 Jun 2021
Verified traveler
we liked the location and the price was reasonable, people were friendly, however didnt find that the room was very clean. everything we touched needed proper cleaning. this includes the glasses, spoons and the bathroom could be cleaner and renovated. found that the small appartment was far too small (queen studio).
Leisure Partner
8/10
Excellent
04 May 2021
R

Pavilion apartments worth considering

The room was a typical tropic apartment located in the Main Street of Port Douglas. Angela and Grant are the on-site managers there and were always friendly and helpful. Room was clean and tidy. Ideally located as short walk to beach shops restaurants and the Sunday market
Partner
8/10
Excellent
26 Apr 2021
Verified traveler
Very friendly and helpful managers
Friends_and_family Partner
6/10
Pleasant
17 Aug 2020
Chris

overpriced

average hotel rooms/ pool area great
Business
10/10
Exceptional
28 Jun 2020
Verified traveler
Great location great service great value. Highly recommended.
Business_and_leisure Self
10/10
Exceptional
10 Mar 2020
Jon
Great location, friendly staff lovely place to stay for exploring Port Douglas
Leisure Partner
8/10
Excellent
05 Feb 2020
Deborah
Great location in center of town, parking, friendly owners
Friends_and_family Family
10/10
Exceptional
16 Jan 2020
Jess
Very clean apartment, pool area was so inviting and relaxing
Leisure Friends
8/10
Excellent
04 Jan 2020
Verified traveler
Great location, great apartments, lovely staff.
Tricky parking in carpark, tight fit
8/10
Excellent
17 Nov 2019
Verified traveler
The front desk attendant was very nice and helped me with planning my tours and making calls for me. The room was great. The only thing I didn't like was that there were so many rules about throwing out trash, recycling, and there wasn't any instructions in the room about how to check out when the front desk was closed. I found the key box thankfully but I wouldn't have known what to do had I not found it.
Leisure Self
8/10
Excellent
05 Nov 2019
Verified traveler
The room was incredibly spacious, the bed was lovely. I didn’t use the kitchenette facilities. The hosts were super friendly and helpful with my questions. As per other reviews, the car park is teeny tiny and the wifi in my room was a bit average (I unfortunately had to do some work during my stay).
Leisure Self
10/10
Exceptional
22 Oct 2019
S

Perfect location for our stay

Location brilliant and room fine for our needs. Grant was a great help with advice on trips and Alison was very helpful and friendly too.
Partner
10/10
Exceptional
21 Oct 2019
Verified traveler
Warm and friendly greeting, checked us in early and allowed us to store our bags there after we checked out until we were being picked up. Couldn't be closer to the action. Highly recommend.
Friends_and_family Family
10/10
Exceptional
29 Sep 2019
Verified traveler
We had a double room on ground floor and although accessed near garage it was very quiet and easy to get to. The room was very clean, had its own small balcony and all amenities including ceiling fans and airconditioning. The property had a small pool was centrally located right on the shopping strip, close to supermarket and restaurants. Easy to walk around to either jetty or beach. Would recommend staying here.
Leisure Partner
6/10
Pleasant
26 Sep 2019
Matt
big unit with nice kitchen facility.
We found some bugs and moschitto.
Bad wifi signal.
Leisure Partner
8/10
Excellent
24 Sep 2019
Verified traveler
Good location. Had lower ground floor villa but would book upper level next time. Room dark. Parking is tight.
Leisure Partner
6/10
Pleasant
20 Sep 2019
Verified traveler
Great central location with friendly hosts. Our apartment was lower ground floor and was quite dark. It was advertised as refurbished but think this was quite some time ago. To be fair the property was not expensive so probably got what we paid for.
Leisure Partner
10/10
Exceptional
01 Sep 2019
Verified traveler
Location idael and managers extremely helpfull and friendly
Leisure Partner
8/10
Excellent
31 Aug 2019
Kerry
Short two night stay in Port Douglas. Owners were very helpful. Bed were comfortable. Only minor criticism was the strength of the shower. Really weak. Apart from that, an enjoyable stay.
Partner
10/10
Exceptional
28 Jul 2019
Lynn
I liked that the pool was heated in winter, when most pools in northern Queensland are not. So at least we could swim while in a sunnier state.
The only thing was parking underneath was very tight, but there’s plenty of free parking out front, so no problem.
Friends_and_family Family
10/10
Exceptional
15 Jul 2019
Verified traveler
Pavilions was lovely and quiet with the great jungle foliage right beside our balcony. In a really handy spot for everything, especially Daves takeaway and Sparrow coffee. Alison and Grant were very helpful and calm. Alison offered for us to leave our car in the car park when we checked out on Sunday so we didn’t have to battle market crowds. We’ll be back for sure.
Leisure Partner
6/10
Pleasant
08 Jul 2019
Verified traveler
Very well located and great a/c unit! Only gripe would be that our apartment was not that clean -- it had been cleaned, but just not thoroughly.
Leisure Partner
8/10
Excellent
07 Jul 2019
enter
Great location , rooms are clean but looking well used, will need updating soon
Business Partner
2/10
Poor
30 Jun 2019
Verified traveler

Never again.

Found apartment to be tired. Kitchen smell musky. Fridge did not work. TV had no sound adjustment. Then no channel change.
Family
8/10
Excellent
28 Jun 2019
Verified traveler
Good location close to shops and restaurants. The room didn’t get much natural light.
Leisure Family
10/10
Exceptional
23 Jun 2019
Verified traveler
We like the convenience of staying in the middle of town, yet quiet unit.
Friends_and_family Family
8/10
Excellent
26 May 2019
Verified traveler
Great location - roomy apartments - value for money.
Leisure Partner
10/10
Exceptional
12 May 2019
Verified traveler
Location and unit was very nice and size was very comfortable
Leisure Partner
8/10
Excellent
29 Apr 2019
Gail
We liked how central the location was and how quiet the room was.
Leisure Partner
8/10
Excellent
22 Apr 2019
Willuam

Moldy in Paradise

Great location and price. BUT there is a moldy smell in the room and we had to keep the windows open, fans and a/| turned on at all times.
Partner
8/10
Excellent
15 Apr 2019
Anu

quaint, lovely property

Lovely property, clean, well maintained, perfectly located, very courteous team.
We had a last minute change in plan and had to travel a couple of days ahead of booked dates, called the place to check if they could accommodate if rooms were available and they did so without a fuss!! It was a very pleasant experience.
Friends
10/10
Exceptional
03 Dec 2018
Klas

Good location

Good location in the middle of Port Douglas.
Family
2/10
Poor
08 Oct 2018
Verified traveler

Better properties out there for better comfort !

Poor experience ! The property is very dated, rooms in need of serious refurbishments & maintenance. The appliances make a lot of noise, bathtub is stained & there are cockroaches. Worst of all, the TV in the room was stuck on 1 channel but switching to the internet (Emails, Netflix etc.) was impossible, the free wi-fi network reminded you of the fourth world technology where it took 10 minutes to pull up a website. Fact is, in today's time a good wi-fi network is an expected basic, the owner/managing couple at the motel said there is nothing they can do about a wi-fi that doesn't work ?!
Friends
8/10
Excellent
29 Sep 2018
Stuart

Excellent stay

Very central location. Internet slow. Kitchen cbds smelt musty. South-facing so bit dark most of the day.Very helpful managers
Partner
8/10
Excellent
27 Sep 2018
Brendan

Great location but matress could use a refresher

Alison and Grant are very good hosts, very helpful when suggesting places to eat and tours to take.
The Pavilions have a great location, within walking distance of shops, restaurants, 4 mile beach, Anzac Park and Crystalbrook marina.
Maybe it could make it an even better choice if the internet was a bit more stable and robust.
Our room had a studio layout, which was good enough for the two of us, however the mattress could use a refresher, had to flip it over after both of us started having back pains.
Partner
4/10
Poor
26 Sep 2018
Jan

Disappointing

I had studio 207. It was dark, like a bunker, smelled of chlorine or something from the adjacent pool.
The hot water took long time in the morning, and there was none at all in the afternoon.
The flushing mechanism in the toilet was broken but came good after a bit of fiddling.
The lights in the bathroom took a long time first evening, did not work at all the second.
The fridge was set so low that there was no ice, just tepid water.
There were two different coathangers in the wardrobe, but no space to hang anything as the spare bedding was there.
The bed was good though!
The first morning I was woken at 6am, by people packing/cleaning in the units above me, no sound insulation in the ceiling or doors.
At seven someone started a whipper-snipper all around the property, for at least half-an hour.
Fair enough, I tried to have a nap in the arvo, being on holidays.
Straight away a pool party of some five blokes and some girls took off, and went into the evening.
The evening was ok, in the morning everyone above me and around me started packing/cleaning at 6 again.
I checked out that morning.
10/10
Exceptional
14 Sep 2018
Marc-André

overall good place to stay

Nice hotel, we only stayed one night so we couldn't use much of the facility. No breakfast included, and the underground parking is small so be aware for big vehicles.
Friends
6/10
Pleasant
31 Aug 2018
Jessica

Average

Cons - very average accomodation and pool area. Outdated. Noise from the hallway comes into the room. Got woken up at 7am one morning.

Pros - central. Pub across the road however at night if door is closed you can't hear it. Pool was a good temperature.
Family
10/10
Exceptional
12 Aug 2018
Verified traveler

Right in the middle of town

Great stay at pavilions, close enough to walk to the beach and restaurants
4/10
Poor
11 Aug 2018
Verified traveler

Outdated

Position was convenient. TV did not work in room and was an issue with hot water. No hot water pressure at peak times and took along time to feed to room when it wasn't at peak
8/10
Excellent
26 Jul 2018
Peter

Melbourne Winter Escape

The hotel was on main street but quiet with easy access to shops, restaurants, beach and Marina. Freindly and helpful owners. Car park was available but be prepared to miss out if full. Highly recommend this boutique style hotel. We will come back again. P.S. We could feel springs in mattress - needs upgrade.
Partner
8/10
Excellent
25 Jul 2018
Rhonda

A reasonably priced apartment

A good apartment close to restaurants & Marina. The ground floor apartment was dark & couldn't sit out on patio because of mosquitos
10/10
Exceptional
21 Jul 2018
Verified traveler

Great location

Close to everything.
Bed could’ve been more comfortable. King size bed made with 2 king singles left my partner and I on opposite sides u able to cuddle with a wedge in the middle.
10/10
Exceptional
18 Jul 2018
Verified traveler

Spacious

Spacious room very clean and I strongly recommend to anyone
6/10
Pleasant
05 Jul 2018
Daisy

Good location but outdated and noisy

The location was excellent but the room was outdated specially the bathroom taps were rusted and made a loud rattling noise when we tried to fill the spa. The plates and cutlaries were unmatched and not enough decent glasses were there.
Every morning at 7:00 am, cleaner started blowing and mopping.
It was not relaxing and comfortable stay at all.
Partner
6/10
Pleasant
25 Jun 2018
Verified traveler

Difficulty for the over 60's

Three problems.
Room has a Spa Bath. Very difficult to get into as the sides are very high and you could slip trying to get over the edge.
Property has no lifts.As we were on the top level it was very difficult dragging our suitcases(18kg) up and down 2 flights of stairs.Had to go one step at a time.
Car Park. It only has limited space for 8 vehicles but the difficulty is trying to manouvre the car to get out the automatic gates. For a large SUV you need to go back and forth a few times with help from another person to avoid hitting the walls.
Note : The owners do not have a permanent reception person on at all times so you need to pick up a phone and call them to come down when required - restricted hours unless an emergency.
Partner
8/10
Excellent
20 Jun 2018
Tomas
It was good enough
Partner
10/10
Exceptional
19 Jun 2018
Freyr

Ideal location

Very central and easy walking distance to everywhere. Great self contained accommodation. Beds weren’t the most comfortable but serviceable.
Would stay here again.
8/10
Excellent
15 Jun 2018
Ros
Nice unit situated in the heart of Port Douglas easy walking distance to most facilities
Very happy to return
10/10
Exceptional
27 May 2018
Verified traveler

Great position

Position in centre town is excellent. Managers very obliging. Room was very quiet and felt secluded and private. Have stayed here before and really like it so came back again.
Partner
4/10
Poor
09 May 2018
Rahul
The unit we stayed at was a bit dated but that wasn't an issue because we'd stayed there before and were aware of it. The big issue we had was with the cleanliness of the unit. Dust on the bed head and on the doors that separate the bedroom from the lounge. Didn't notice much on the first night until we turned the fan on the second night. Disturbed sleep due to the dust and sneezing... Terrible experience. Informed the reception next morning at checkout only to be told that they will inform the housekeeping. No apologies offered. Definitely not staying there again.
10/10
Exceptional
29 Apr 2018
Debbie

North QLD 2018

Great boutique style resort in the best location .
Partner
8/10
Excellent
25 Apr 2018
Jill

Perfect location in Port Douglas

A great place to stay, right in the heart of Port Douglas, perfect for shops and restaurants without needing the car. Quiet, peaceful and very secure, behind a locked gate at night. Friendly at Reception
Partner
8/10
Excellent
21 Feb 2018
Alan

Very enjoyable stay

Had the most relaxing time here at the Pavilions. Extremely quiet for a hotel that is on the main street in Port Douglas. Close to everything. Will definitely stay again when next in town.
10/10
Exceptional
18 Feb 2018
Pietro

Great position close to the beach and pubs in town

Great spot to get away and close to everythin in Port Douglas.
10/10
Exceptional
07 Jan 2018
peter

nice accomodation,close access to every thing

great location,close and easy access to shopping/beach/restraunts/cafes.managers Grant ,Allison and bannger could not do enough to make us feel at home.no hesitation to book at the pavilion port douglas for our next trip up north.peter and belinda
8/10
Excellent
13 Nov 2017
liz
Love Port Douglas, hotel location is great, owner very accommodating and knowledgeable about the area.
8/10
Excellent
11 Nov 2017
Caz

Comfortable stay

Stayed for 4 nights during trip around Australia. Very basic studio apartment but comfortable and very central to other amenities in Port Douglas. Would stay again but would ask for a slightly larger room on upper floor as found the ground floor to be slightly dark but enjoyed overall.
8/10
Excellent
04 Nov 2017
Jennifer

Great location in the centre of town.

Great location, lovely pool and outdoor area.
Owners, and Bangers, extremely friendly and accommodating. Would recommend and will stay again. Thank you!
8/10
Excellent
29 Oct 2017
Verified traveler
Quick check-in, friendly person at desk, room was clean and quiet at night!
8/10
Excellent
28 Oct 2017
bindu

Easy access to everything

We had good time during our holiday. Even though my husband got sick, There are 2 walk-ins next door. coles is near by which is handy. For reef cruises we just walked from hotel. Plenty of options for cafes,meals. Still it is quite and cosy inside.
10/10
Exceptional
24 Oct 2017
Verified traveler
the room was spacious and comfortable, and the hotel was conveniently situated in the middle of the busy township of port douglas
8/10
Excellent
22 Oct 2017
Ann

Well located, spacious, clean

Quick check in after some hesitation about discrepancy between Expedia check in time and hotel policy. Spacious room with balcony overlooking beautiful tropical garden with trees full of different birds. Only complaint is that hotel allows smoking on balconies so when a guest is smoking on a lower floor balcony the smoke wafts into the upper one, thus forcing these guests to vacate the balcony.
Overall, Pavilions is an excellent apartment hotel, well located in the heart of Port Douglas and well maintained.
10/10
Exceptional
21 Oct 2017
Anne

Great location

This hotel was located in the middle of town,close to everything! It included parking, which was very convenient for us. The owners were very nice and helpful.
10/10
Exceptional
20 Oct 2017
Stephanie

Enjoyable drama free stay in a nice apartment.

Nice room, nice view with mangos and coconuts surrounding the balcony. Quiet, and well organised. No issues at all.
Thanks
Stephanie
Partner
10/10
Exceptional
16 Oct 2017
Sylvanna

Nice apartment within walking distance

Comfortable, clean apartment within walking distance to many great restaurants, cafes and hotels in Port Douglas. Quiet location but a stones throw from the best Port Douglas has to offer.
6/10
Pleasant
15 Oct 2017
Annie

Great location, needs an update

We arrived early but were able to park our car, in the basement, after contacting Reception and head off for lunch. Check in was great - lovely helpful staff. The room was a bit disappointing after checking other reviews. There was a very musty smell and the outlook from the balcony was not great.
10/10
Exceptional
15 Oct 2017
Phill

Cool place to stay in a warm environment

The location is terrific. The staff were helpful and friendly. The room was clean and bigger than appears in photos. We used the barbecue which was a nice touch, and enjoyed swimming in the private pool.
Parking is limited so if not in early, you will need to find parking elsewhere (we were able to park on the street just across from the hotel overnight).
All in all it was a terrific place to stay and we would definitely book there again.
10/10
Exceptional
11 Oct 2017
catherine

Great studio apartment in the middle of town

This hotel is in a great location to walk to many of the attractions in Port Douglas. It also included parking for our car which was a big plus. The owners were very helpful with advice on restaurants and could book tours if you needed.
8/10
Excellent
24 Sep 2017
Verified traveler
Nice comfortable unit with roomy lounge kitchen area, plenty for two people
8/10
Excellent
16 Sep 2017
Kathy

Perfect location on the main street

Perfect yet quiet location on the main street, as the rooms are set back off the street. Really nice pool and spa. Staff were very friendly and helpful. The room was spacious and had plenty of ceiling fans and a spa bath. Would definitely stay here again!
10/10
Exceptional
06 Sep 2017
Kerri & Graham

Beautiful PD

Port Douglas is beautiful all your round. The weather is glorious. The scenery is beautiful.
The restaurants are plentiful, delicious and a wide variety.
We like staying on Macrossan St and this year our accommodations at Pavilions was great.
Even though we were so central, it was so quiet and relaxing.
Alison & Grant the owners are very friendly and also helpful with organizing tours.
We will definitely stay there next time. Thank you.
Partner
10/10
Exceptional
06 Sep 2017
Larraine

Excellent location.

Manager Grant was very welcoming and helpful. The room was very clean and comfortable. We enjoyed its proximity to the beach, marina and shops so didn't need to use our car. This was our second stay and we will definitely return.

Location & surroundings

Silkari The Pavilions Port Douglas
Macrossan Street, 35, Port Douglas, Australia

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Silkari The Pavilions Port Douglas

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