Mantra on the Inlet Port Douglas

Australia , Cairns - QLD
PORT DOUGLAS, Cnr Wharf Street & Macrossan Street
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100 reviews shown

6/10

Pleasant

23 Feb 2026

Joanna

Everything clean, spacious room but was filled with a lot of ornaments. Umsure why I was put in an accessiblity room - as a tall person low set facilities not comfortable

Self

8/10

Excellent

17 Jan 2026

steve

Central to everything

Partner

6/10

Pleasant

17 Oct 2025

Leone

The one bedroom apartment while old was in a great location , specious, and the self contained amenities were very good.

Leisure Partner

6/10

Pleasant

04 Sep 2025

John

I did not like the limited power in the room because I use a CPA. I think the bed would be better rotated 90 degrees. The shower twists it should be installed better

Leisure Family

8/10

Excellent

29 Aug 2025

Bradley

all stairs

6/10

Pleasant

08 Jul 2025

Lynsey

Central location, walking distance to most shops, restaurant & beach. Noise from exhaust fan & cooking smells from pub below was unpleasant at times when sitting outside. No door to the toilet/bathroom which was odd & would probably prevent us staying again.

Leisure

10/10

Exceptional

06 Apr 2025

Frederick

Charming well kept suite in Port Douglas.
Place was great. Location couldn’t be better. Seems to be a new standard but I don’t like the personless check in. Parking underneath

Partner

6/10

Pleasant

18 Jan 2025

Rita

It was clean and central

8/10

Excellent

27 Dec 2024

Kellie

Great location,

Leisure Family

10/10

Exceptional

13 Nov 2024

Judith

It was very pleasant, some noise from the nearby bar, but that didn’t bother us at all, it may others.
We had a lovely stay.

Leisure Friends

10/10

Exceptional

29 Sep 2024

Verified traveler

Great location
Friendly staff
Everything nearby

Friends_and_family Friends

10/10

Exceptional

14 Sep 2024

Jane

Good space with sea view. Clean and convenient for the town. Nice spa tub.

Leisure

10/10

Exceptional

01 Sep 2024

Antonio

Close to all restaurants and shops

8/10

Excellent

15 Aug 2024

Ellen

Convenient,central to what we wanted the only draw back the reception area was not staffed, so if you wanted information about tours etc there was no one to ask and no direction on how to contact anyone for assistance more information on how to contact staff in Port Douglas would be helpful other wise a pleasant stay.

Leisure Family

10/10

Exceptional

30 Jul 2024

alistair

Great position and room.

2/10

Poor

09 Jul 2024

carly

The rooms were not cleaned, door was locked at very random times, stained old couches. It was awful!

Leisure Family

10/10

Exceptional

03 Jul 2024

Glen

Great location.

Leisure Family

2/10

Poor

14 Jun 2024

Bronwyn

The mould smell in the room was so bad that it kept me awake. This was absolutely terrible. There was no-one on reception or on site as we were guided by a notice to go to another property. There was less than half a toilet roll with no spare for our 2 night stay. Horrible experience for such a nice town. Would not recommend to anyone

Leisure Partner

4/10

Poor

09 May 2024

Stephen

Next door & across the road from pubs with live music till 11.00pm then noisy people yelling when pub shut after midnight

Leisure Partner

8/10

Excellent

03 Feb 2024

GRAEME

Had to change rooms after 2 days, as the room directly below us was being renovated & the kack-hammers were unbearable.
Then on the second last day we had no hot water, fortunately it was in a heat wave, so a cold shower was actually welcome

Partner

8/10

Excellent

27 Jan 2024

Matthew

Nice little contained unit for a getaway. Close to good food and drink. Close to the shop. Check-in was seamless and checkout much same.

Leisure Partner

10/10

Exceptional

19 Oct 2023

Marijke

Just beautiful, great clean rooms, excellent service and very friendly

Leisure Family

10/10

Exceptional

15 Oct 2023

Lynn

No free Wi-Fi connection you shouldn't have to pay for this service these days

Leisure Partner

8/10

Excellent

14 Oct 2023

Joanne

There were no staff at this property. Room was mostly clean. It was very quiet. I think it was overpriced for what it was, but because it was in PD you have to pay a higher price

Leisure Self

4/10

Poor

24 Sep 2023

Daniel

Absolutely garbage hotel, worst servuce amenities

Service is non existant. Ive had better service at an Air BnB! Pick up up a busted phone at the front door with no staff. Called three times to hear instructions to get keys out of a safe with ten other peoples keys. The goods lift didnt work from the basement so we had to drag our luggage up four flights of stairs. The rom was i e, but the floor was absolutely filthy. Our feet were black after walking on the timber floors for 5 minutes.
After we settled in, a staff member saw us leaving out the front door and asked if everything was OK? We told him about the xramas and he shrugged his shoulders and siad that they dint have a lot of staff and the goods lift is always playing up. Serci e here is literally non existent.
The noise from the three bars, live music and people yelling out, downstairs in the street kept us awake till 2am. Do not expect a good sleep here.

Partner

8/10

Excellent

10 Sep 2023

Georgia

loved staying here! It was great! The only critisism would be there is no housekeeping and after 6 nights, a room was in need of a makeover haha.
Aside from that, the best!

4/10

Poor

22 Aug 2023

Jurg

Bathroom floor dirty..dark hair on floor (we are blond and grey) big old crack in wash basin ...cain chair worn out bad on back. Should have two good chairs in room as one person has to sit on bed.. outside airconditioning very loud so you cannot open window.

Leisure Partner

10/10

Exceptional

16 Jul 2023

Ian

We thoroughly enjoyed our stay.

Leisure Partner

4/10

Poor

10 Jul 2023

Timothy

Mantra on the inlet is perfectly located in the heart of Port Douglas, close to shops and dining options, being so close to the nightlife means that it’s noisy at night.

Travellers should note this property an unserviced hotel - no fresh towels or even an extra roll out toilet paper. No one at reception most of the time.

Wifi internet was meant to be available with sign up to the loyalty program, and available free with room. Neither of those options worked.

Black mould in the bathroom is a health issue, definitely not something I expected.

The telephone in the room didn’t work. This would have been a major issue an emergency.
There wasn’t a hair dryer, or really any normal amenities in the bathroom other than soap and hair products.

One TV wasn’t plugged in to antenna, I stood on a chair to fix, the other had to be turned off by pulling the power cable, which was a bit strange.

There was no effective way to get rid of garbage or recycling, I left mine outside the room to remove the smell.

Leisure Friends

6/10

Pleasant

03 Jun 2023

Lily

Great location right at the shops. Nice balcony- looked out to the restaurant so everyone could see into our apartment.
The space bath was dirty and un-useable. Bed was like sleeping on a floating paddle board! The 2 singles pushed together kept parting over night and there were no be coasters to stop this.
The staff were however reciprocal to our feedback (when you could find them).

Leisure Partner

10/10

Exceptional

08 May 2023

Brett

The fellow at the reception desk was really helpful during check-in and if we needed advice on the area. The only thing we would have liked is a couple of chairs in the room. The only place to sit was the bed.

Leisure Partner

8/10

Excellent

01 May 2023

Jeanette

Location Location Location

Location is what this hotel has got going for it. It is in the main street of Port Douglas. That means it is noisy at certain stages. There is no lift in this hotel but they do have a luggage lift.

Partner

8/10

Excellent

23 Apr 2023

Bronwen

Reception staff member was incredibly friendly and helpful. The location was perfect. Really need to get the baggage elevator working though considering there is no elevator for guests and a lot of stairs!

Leisure Friends

10/10

Exceptional

07 Apr 2023

Chanelle

Great location. Love balcony. Couldnt find a rubbish bin in the kitchen

Leisure Family_with_children

2/10

Poor

16 Mar 2023

Verified traveler

Disappointing stay

Overall disappointing. No staff at checkin. Baggage lift is broken and no signage. After calling the reception they said they know it is broken and don’t know when parts will arrive. Doors of random rooms stayed open during the stay. Overall seems poorly managed

Partner

8/10

Excellent

03 Feb 2023

Graeme

Getting very tired & in need of refurbishment

This place does not have an elevator, which is OK, we knew that, but the luggage lift was out of service & we had to carry bags & eskies up two floors.
The floors were not clean & the timberwork (all the louvre doors etc) were in need of a good sand & varnish.
All the ceiling fans only operated at one speed, & not a very good one at that.

Partner

10/10

Exceptional

28 Jan 2023

No lifts

Leisure Self

6/10

Pleasant

17 Sep 2022

Jessica

The location was the main thing that drew us here. It was perfect for 1 night but I wouldn’t have wanted to stay longer as the rooms are quiet small. Very pricey for what it is! Beds were okay, wasn’t a fan of the pillows but the shower head was amazing!! Overall it was good enough for what we wanted for our stay.

Leisure Partner

6/10

Pleasant

05 Sep 2022

Scott

The beds are the worst ever , hard as a rock.
No lifts and the baggage lift is broken looks like for a long time .

Leisure Family

8/10

Excellent

05 Jun 2022

Neil

It is very close to all the shops , baggage elevator not working was bad , nearly killed me dragging all the luggage upstairs

Leisure Friends

6/10

Pleasant

09 May 2022

Craig

Great hotel, basic service.

Check in was poor. Had to cart our luggage up 3 flights of stairs as the lift was not working. No one downstairs when we checked out in the morning. I expect more from Mantra.

Friends_and_family Friends

8/10

Excellent

08 May 2022

Peter

great location

Leisure Partner

6/10

Pleasant

23 Apr 2022

Duane

Good central location however rooms are becoming dated, would benefit from updated furniture

Leisure Partner

8/10

Excellent

27 Mar 2022

Jean

Great for social getaways

Nice and close to shops and dining - not suitable for children - excellent for adults out to see and taste the township - close to water and nice scenery

Friends_and_family Friends

6/10

Pleasant

08 Mar 2022

Brendan

Great location but pool very small. Wifi was horrible but apart from that all pretty good.

Leisure Partner

10/10

Exceptional

07 Jan 2022

Lisa

Great stay! Loved the location!

Leisure Family

10/10

Exceptional

13 Dec 2021

Stacy

Suite was modern and spacious
Stairs were very hot

Leisure Partner

8/10

Excellent

12 Oct 2021

Mal

Good location. bit noisy.

Leisure Partner

10/10

Exceptional

02 Sep 2021

David

Mantra Inlet one to visit

Well placed in Port Douglas. Apartment was well laid out and furnished well for our needs. Cleanliness and presentation was great for a Mantra.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2021

Verified traveler

That it close to everything and the room was spacious

Leisure Partner

8/10

Excellent

26 May 2021

Verified traveler

The apartment was a good size and right in the middle of many restaurants, bars and shops.
Being in the middle of everything meant it could get noisy at times. The apartment was clean but the floors were scratched which made it a bit tired.
We will definitely come back again and would recommend this property to friends.

Leisure Partner

10/10

Exceptional

06 May 2021

Peter

Great Spot.

Great spot, able to walk everywhere.

Partner

8/10

Excellent

20 Apr 2021

Helen

I was travelling alone and although the room was small, it was ideal for my needs. Room was clean and had a comfortable bed and a quiet air conditioner. I had a very comfortable restful stay.

Self

10/10

Exceptional

13 Apr 2021

Verified traveler

Loved the bed - so darn comfy!
Lovely decor and well appointed.

Leisure Partner

8/10

Excellent

18 Oct 2020

Verified traveler

Location was ideal. Rooms bigger than I expected. Staff where almost never at reception & only had 1 toilet paper roll in the room so that was annoying. But overall good stay, would stay again.

Leisure Partner

6/10

Pleasant

10 Oct 2020

Good location. Room was cramped. Bathroom mouldy. Free parking.

Leisure Partner

8/10

Excellent

13 Sep 2020

Verified traveler

Location, location, location!!!
A lovely 1 bedroom apartment in the heart of town. We will be back!

Leisure Partner

6/10

Pleasant

29 Aug 2020

Graham

better know your partner intimately !

The room was good ,very large open plan ,downside being toilet was only a meter and a bit from bed through opening,
good location ,central ....trouble was a gym had opened in ground floor section of building and her classes started at 5.30 am !! Lots of thumping and jumping noise. We did go and see reception in other Mantra bldg and they said they would remedy her opening hrs . Didnt work. We went and saw them another couple of times and they said she shouldn`t be doing classes at that hour ,but , nothing changed . They were probably desperate to fill another shop for rent .Lots of empty shops in town !

Partner

6/10

Pleasant

20 Jul 2020

James

Alot of things didn't work! Had a spa room and the spa jet/bubbles didnt work. Just made a humming sound at random times including at night. Clothes dryer kept tripping. Air con remote didnt work.

Friends_and_family Family_with_children

10/10

Exceptional

17 Jul 2020

Hurley

We had a 2 bedroom suite. It was really nice. Staff were really helpful. One of the best I’ve stayed in and I’ve travelled a lot.

Leisure Family_with_children

8/10

Excellent

08 Jan 2020

Dgilk

Staff was not on site but when we spoke with them they were polite and friendly

Leisure Family

10/10

Exceptional

09 Nov 2019

Pierre

Great value and excellent location

Really good stay with my wife at the Mantra. Perfect location, nice room (little small), and lovely lady at the front desk. Wouldn't hesitate to stay here again next time we're in Port Douglas.

Partner

8/10

Excellent

07 Nov 2019

Verified traveler

Gorgeous room, very convenient location.

A bit noisy if staying for a while but was perfect for a few days. The pub noise would get to me after a while if I stayed longer.

Leisure Self

6/10

Pleasant

24 Sep 2019

Verified traveler

It was nice but no facilities for handicap people, a lot of stairs which is not good for people with disabilities, plus paid a deposit for second key and still not refunded why do you need to pay a deposit for second key?

Partner

10/10

Exceptional

11 Aug 2019

Mathew

Perfect location

Loved the stay, 4 boys on a golf trip. Used the pool after golf. Wake up and open the doors of the room into the view of Main Street. Loved the location, very close to our favourite drinking and betting venue.

Friends

6/10

Pleasant

02 Aug 2019

Verified traveler

Admin awful. Accommodation lovely.

They advertise free internet, but it was a major hassle for us. You have to join their club which has a series of hoops attached - including verification by staff. The catch is that the front desk isn’t manned a lot of the time. So we had to negotiate and get codes by phone. Twice we were given wrong codes - meaning we spent hours trying to sort out nonsense that had been advertised as ‘free.’ The receptionist on the phone provided incorrect information and made promises she didn’t keep. The receptionist on the ground the next day was unempowered to do much. She was a trainee and seemed overworked and stressed.This aspect of our stay was truly irritating. On the other hand the apartment was lovely.

Partner

4/10

Poor

01 Aug 2019

Verified traveler

Reasons not to stay at Mantra on the Inlet
1. Rooms only serviced once a week – all the inconvenience of an apartment with none of the benefits eg cooking.
2. Front desk is almost never attended – staff are usually at the other Mantra down the street so requests for anything take two days. Eg an extra blanket/we were given the wrong room etc
3. Corridors run along the outside of the rooms so there is no privacy at all if you open your window blinds
4. Hotel rooms allegedly have smoke sensors connected directly to the fire brigade so you are threatened with a $1,200 fine if you create any smoke – Toasters are banned so the most you can do in the room for breakfast is make tea or coffee. No microwave. Also threat of thousand dollar fines if you leave your key in the room at night and get locked out.
5. There’s a luggage lift which is better than nothing, but no people lift, so if you’re two stories up it gets a drag running up and down four flight of stairs. Good exercise I suppose

Leisure Partner

10/10

Exceptional

16 Jul 2019

Auldric

Well located queenslander style suites

Located just off Macrossan street Andy close to the harbour, the apartments are spacious and well kept.
It can be lively until 12pm on weekend nights in the front of the suite as the bars can be heard. Those wanting a quiet night may wish to take the pool facing rooms.

Family

4/10

Poor

04 Jul 2019

Lolo

Staff not friendly.
No one at the front desk to serve.
Loud music some night from the street bars.

Leisure Family

8/10

Excellent

28 Jun 2019

Verified traveler

In the Main Street near to shops, restaurants & pubs. Reception only manned from 10 to 4, could be longer. Comfortable & adequate for my needs.

Leisure Friends

8/10

Excellent

19 Jun 2019

Verified traveler

The apartments are spacious and clean. The beds are comfy and some rooms have a spa bath.
The pool area was clean and sheltered from the sun.
There are no lifts, so bare this in mind if you have mobilty issues. Also, the apartments are right next to a lively bar, so a bit of noise of the weekends.

Leisure Family_with_children

8/10

Excellent

29 Apr 2019

Verified traveler

Great accommodation in the centre of Port Douglas.

Leisure Family

6/10

Pleasant

09 Mar 2019

Verified traveler

There is no service at all, when I called 4.30pm on a Friday to get the keys, I told that there were no room options to choose from “as it was so late booking in”. No reception was available and when I called later that afternoon to ask about the terrible tv reception I received worse service from the off duty manager saying she was not able to help. Great location, terrible terrible service.

Leisure

10/10

Exceptional

20 Feb 2019

Melissa

Fabulous location for a wedding we attended

Friends

10/10

Exceptional

03 Jan 2019

Verified traveler

My partner and I love staying here at the mantra on the inlet in Port Douglas, upon check in were greeted with a lovely coffee machine for that we'll needed pick-me-up, quiet and secure rooms that never fail to provide a comfortable and wholesome sleep...we will be staying again.

6/10

Pleasant

09 Dec 2018

Verified traveler

The aircon dropped on the bed so we had to turn it off, it was set at 23 as per the instructions

8/10

Excellent

05 Dec 2018

Verified traveler

It was offseason, no front desk person available at 4:00. Room was timely but value is good.

Leisure Family

10/10

Exceptional

25 Nov 2018

Angela

Great location, lovely room

Partner

6/10

Pleasant

18 Nov 2018

Verified traveler

no lift, the baggage lift was not working. Would have been nice to have cold water in the fridge.

8/10

Excellent

14 Oct 2018

Tan

In the middle of the action

The apartment was nice. Staff were hard to find though.

6/10

Pleasant

02 Sep 2018

Verified traveler

No laundry facilities as advertised, no lifts, overall didn't meet expectations

8/10

Excellent

21 Aug 2018

Susan

Pleasant fun stay

We had fun. Enjoyed local shops and Sunday market. Liked the two close restaurants, Salsa and on the Inlet. Parking easy, luggage elevator helps because without that stairs would be difficult.

Friends

4/10

Poor

19 Aug 2018

Verified traveler

Zero staff onsite to check in for 3 days
They lie about hours they work. TV keeps displaying subtitles in middle of screen.

6/10

Pleasant

07 Aug 2018

charles

Great location

This is in a great location and the room was spotless however the room was to small if you wanted to watch TV without lying on the bed

4/10

Poor

10 Jul 2018

Verified traveler

The place was very hard to find. We ended up at one of the other Mantras. With their instructions it was still very hard to find. The undercover parking is not very secure as its open and beside a pub. The parking garage smelt due to the over-flowing garbage skips they have. There is no lift, except for a baggage lift that was greasy and not working. Being on the top floor meant a lot of climbing stairs with suitcases. Their was no hotel staff when we arrived, whenever we left to go out or when we checked-out. The positives to this stay was that it is close to restaurants and the pool area is clean and pleasant.

8/10

Excellent

02 Jul 2018

Laurie

Value

Good value

10/10

Exceptional

20 Jun 2018

Jane

Great place to stay

We really enjoyed staying at Mantra on the Inlet, fantastic location great views, we had the west side view so beautiful to look over the park and sea, the room was very comfortable, clean and tidy and made our stay very easy in walking distance to everything. We'd definitely stay here again.

Partner

8/10

Excellent

12 Jun 2018

Ian&Julie

Great location in the heart of town, walking distance of the major attractions Market, Marina, Shops, 4 mile beach and bars. Underground secure parking included in the booking. Nice swimming pool area at the back surrounded by palm trees gives that tropical vibe. We had a spa suite and it was very spacious and well equipped dish washer, microwave, large fridge freezer, washer/dryer coffee machine all the things you need for a home from home.

Partner

6/10

Pleasant

18 May 2018

Verified traveler

Great value for money. Only downside was that our hot water didn't work... however not a massive deal breaker in FNQ!

4/10

Poor

14 May 2018

Verified traveler

Hot water would have been nice

Only expecting the basics, but had thought hit water was included amongst basics. Zero hot water at night time when we checked in, and barely lukewarm in the morning.

10/10

Exceptional

08 May 2018

Kirsten

great hotel, Room was well presented neat and tidy. Only downfall we had was so many stairs and the bag lift was broken. Otherwise perfect walking distance to everything!

6/10

Pleasant

24 Feb 2018

Sally

Hard to find staff

We arrived late (flight delay) took a bit to find the door where there was a note on the front desk advising where to go if not attended which was the other end of the block (almost), called the number on the way and they advised us to go back and open the safe situated just a little bit from he front door (long day and didn't see it). Got key and found we had to go up stairs then down stairs then more stairs, there was a luggage lift but would still have had to take bags up or down stairs. Room as pictured, good quality but not much space, if you open the window there are no screens and it is on the walkway to other rooms, not terribly private, I would suggest paying the extra for another room style if you like the location, views of other buildings roofs, only time we saw staff was when we went to the other hotel to get some towels for the pool! About 20 tea bags and 20 coffee sachets and 8 sugars, small milk for a 3 night stay luckily Coles was closer than the other hotel where the reception was. Only time we saw staff was in the other hotel, not quite a secure as suggested, needed key to get out into carpark which was accessible from the street, but could open door from carpark to get into building with no key!

8/10

Excellent

19 Jan 2018

Verified traveler

Central location

Check in was via phone and security box. Lay out is a bit complicated. Extremely hot (even for the tropics) in the hall areas where the surrounding commercial areas air cons blow out heat. Rooms small but sufficient with all that is required for a short stay. Pool /BBQ area small but clean, tropical and very relaxing. Location is central to shops, restaurants and pubs but quiet enough at night with rear room. Beach is the opposite end of Macrossan Street but is an easy, pleasant walk. Downside was house keeping banging on the door from 9:30am despite check out being 10am.

6/10

Pleasant

14 Jan 2018

Verified traveler

Good location and friendly staff.
Downside housekeeping once per 8 days.

8/10

Excellent

31 Dec 2017

Brendan

Nice old hotel right in the centre of town

Beautiful old hotel building right in the centre of town, the pool was small but actually really nice and relaxing (great setting of palms and tropical plants and nice and shady) as there wasn’t many kids and the one hanging out by the pool was very nice, good place for adults who want to stay right in the heart of town. The rooms are a little dated as they have been modernised, and the bathroom could have been cleaner, also there was some background noise at night from nearby hotel but it didnt keep us awake. I would recommend to friends as a well priced fun hotel.

8/10

Excellent

10 Dec 2017

Maureen

Nice hotel. Close to a function we had to attend.

Only stayed one night. We live only 50 kms from Port Douglas & had a Xmas function to attend & did not want to drive home. Very close to were we needed to be. Very nice hotel & we enjoyed the pool.

6/10

Pleasant

17 Nov 2017

Majella

The location of the hotel is fantastic. The noise from abject venues that was noted in other reviews was not really an issue. All was quiet at a respectable hour.
The fact that there is no staff visible on site to address issues with is a negative.
We requested a key for the in room safe as we were going to the reef and didn't want to take our valuables with us. We were advised a key would be delivered the next morning at 8.30 giving us plenty of time to get to the boat...the key did not appear. It was there in the afternoon when we returned, but was the key for the safe in the next room. There was an alarm constantly buzzing in the main reception area; I tried to ring the designated number to advise the staff, but got no answer. When it was time to depart the baggage lift was not working but there was no one around to report this to.

10/10

Exceptional

30 Oct 2017

Verified traveler

Very easy and enjoyable stay. Right in the middle of all the action to enjoy the live music and atmosphere but the room was still nice and quiet with the doors closed at night. We will definitely stay again.

4/10

Poor

23 Oct 2017

Hugh

Dissapointing.

Too much light through the non private shutters, bed rolled around, unmanned reception, limited tv, and no ice or water jug avaiable. Where was the value in this expensive stay? Didn't sleep so will not trust Mantra again.

Partner

6/10

Pleasant

02 Oct 2017

Pamela

Location great although hard to find.

Reception didn't inform us ref towels for swimming pool & room safe key. Lots of stairs although luggage only lift available. Spa in pool not working.