Novus Hotel

Greece , Athens
ATHENS, KAROLOU, 23
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100 reviews shown

6/10

Pleasant

06 Jan 2026

Sarah

Lovely staff and loved the rooftop bar - great staff. Basic room - blinds don’t open, shower broken
Slightly salubrious area behind the hotel but police are present.
Breakfast limited - cold, not covered so flies everywhere. Shame as the staff are lovely.

Leisure Family

8/10

Excellent

01 Jan 2026

Pascal

Big and clean room but a little bit outdated. Overall it was good

Family

10/10

Exceptional

09 Nov 2025

Daniel

Breakfast was very good. Staff were very helpful with our many questions. Bed and pillows were a bit hard but ok. One window was missing the control button so sould not close the blinds. Overall very pleasant stay.

Leisure Family

10/10

Exceptional

08 Nov 2025

Paul

The employees from the front counter to the kitchen waiters/bartenders and the room service staff were top notch and made my stay so enjoyable.

Leisure Self

8/10

Excellent

03 Nov 2025

Pam

Yes it was very nice

Leisure Partner

10/10

Exceptional

02 Nov 2025

Piyush Pushkar

Yes rooms were good sized and staff was very friendly. Breakfast has lot of hot and cold options ...over all good value for money

Leisure Family

10/10

Exceptional

01 Nov 2025

Justin

Everything was great

4/10

Poor

24 Oct 2025

Dantong

Pros:
The staff are quite nice, and it’s close to the subway station.

Cons:
1.The bathroom design is very poor — the shower area is separated from the toilet by only a small glass panel, so the entire bathroom floor gets wet when you shower.
2.The hotel listing says it’s in a “good location,” but just two streets away you can see quite a few homeless people and drug users.
3.Although the hotel claims to be four-star, the facilities are outdated. The towels feel like they’ve been used for a long time and the sound insulation is poor (you get woken up early by traffic noise), one of the three windows curtains is broken, and the cabinet door where the fridge is placed is a bit damaged．At best, this is a 2.5-star hotel．

Leisure Partner

6/10

Pleasant

19 Oct 2025

Paméla

My stay was alright, but I was really hoping for the pool to be open and it wasn't while I was there, it was getting some maintenance.

Business_and_leisure Self

6/10

Pleasant

16 Oct 2025

Kirk

The room was very modern. It looked good but was not very functional. The shower was too small.

Leisure Partner

10/10

Exceptional

16 Oct 2025

CHEE WAI

Good for short stays!

Leisure Family_with_children

8/10

Excellent

14 Oct 2025

Hayley

Good location for transport links at square , room clean and good size , however pillows are like bricks and rim faced onto road very noisy with windows closed , nice rooftop view and good food at restaurants

Leisure Family

8/10

Excellent

11 Oct 2025

Paris

The staff was really lovely. The pool on the roof I think is the best part of this place and they have a nice breakfast in the morning. The rooms are a little dated but OK. The only complaint I really have is the pillows were horrible so it was hard to sleep.

Business

10/10

Exceptional

10 Oct 2025

YAN

The hotel is located in the center of Athens, close to the subway station, convenient to attractions, with excellent facilities, cleanliness and excellent service. The front desk service is particularly excellent, and George is particularly warm and considerate in his hospitality, so I highly recommend this hotel.

Leisure Family

8/10

Excellent

08 Oct 2025

Julaine

A welcoming hotel with very helpful staff. Well located for the metro. We did walk to various destinations from the hotel during the day and didn't experience any problems. However, the area is not the best especially at night so probably best to use the Metro at such times. Great rooftop pool and bar with views of the Acropolis.

Leisure Family

10/10

Exceptional

07 Oct 2025

Daniela

The breakfast was amazing and delicious! Everyone was so nice and helpful! They helped with our bags, transportation, and tours. I would definitely stay again!

Leisure Family

10/10

Exceptional

05 Oct 2025

Betty

The staff were very helpful with various recommendations and setting up a ride to the airport. Also very responsive when something was needed , and brought up to the room very quickly.

10/10

Exceptional

30 Sep 2025

Xiuping

Very nice hotel, the service people is very nice and responsible. The breakfast is super good! Close to metro station, but it is not a hub station, you need change tram most of time. But it is directly 4 stops go to Acropolis. It is more than worth the dollars you paid. Excellent hotel, would recommend.

Business_and_leisure Family

10/10

Exceptional

29 Sep 2025

Manuel

Breakfast is nice😋

Leisure Partner

8/10

Excellent

26 Sep 2025

Jeff A

Breaksfast was great and staff top notch

10/10

Exceptional

24 Sep 2025

Barbara

Highly Recommend

I would highly recommend staying here. The staff were wonderful and the amenities equally so. The patio has a great view, and the pool (albeit small) was perfect on a hot August afternoon. When it got too hot, the inside bar and lounge area were comfortable to hang out. The room was small (we had two twins), but efficient. Easy access to the subway. Oh, and the breakfast buffet was beyond imagination. Very good.

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Thomas

Very quiet

Leisure Self

8/10

Excellent

05 Sep 2025

Shantel

We stayed her 2 nights before heading to the islands. We loved it! The staff was so kind and helpful. It’s a smaller hotel so never crowded. The rooms were spacious and nice (the beds were a little hard for us)
The view from the rooftop is so beautiful!
And the dinner/drinks were some of the best we had our whole 2 week trip! Highly recommend the restaurant! The breakfast display was large and very good!!
We did a hop on/hop off tour and it picked up very very close. So we loved the convenience. The taxi drivers would tell us it wasn’t the “best area” but we didn’t have any issues and it was my 23 yr old daughter and I. I would stay here again if I came back

Leisure Family

10/10

Exceptional

02 Sep 2025

richard

Great hotel

The room was large and modern. Breakfast was top quality with lots to choose from.
Rooftop bar with swimming pool was fantastic. Great view of the Acropolis and reasonable price drinks.

Self

10/10

Exceptional

24 Aug 2025

Mark

The staff were excellent, the food was very good and the view from the rooftop to the Acropolis can’t be beat. The hotel however is in an a depressed area of the city. It was only a 20 minute walk to the Plaka and Acropolis area but you have to walk through the area that is depressed. That is not the fault of the hotel but it is something to take note of for families.

Leisure Partner

10/10

Exceptional

20 Aug 2025

Alphonso

Check in was easy as well as check out. The staff was amazing, very friendly and welcoming. Although the hotel itself was great I will not walk around at night in the neighborhood.

Leisure Family

10/10

Exceptional

10 Aug 2025

Gretchen

Highly recommend!

This hotel is incredible, especially for the price. Great pool, amazing breakfast, friendly and very helpful staff, clean, big rooms
. The neighborhood can be a little bit sketchy at night so that’s important to know, but otherwise everything is perfect.

Self

10/10

Exceptional

09 Aug 2025

Emma

Would stay again

Was a little worried when we arrived as the area is a little dodgy!! The hotel is lovely. Staff are amazing and the food and drink is delicious, plentiful and reasonably priced. Loved the rooftop pool and view.

10/10

Exceptional

05 Aug 2025

Theresa

We travelled with our infant son and the staff were incredibly supportive and very friendly. The room was spacious and the rooftop pool was a great way to cool off. Best to stay on the main roads, all over Athens the side streets can be rough.

Leisure Family_with_children

8/10

Excellent

21 Jul 2025

Ying

Athens Stay

People there were friendly and the place is convenient, close to metro or subway. It is walkable to Acropolis. However, the street traffic noise was very aloud during the night.

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Brian

Good location and good hotel

Nice hotel in a good location for visiting Athens, near a metro station 4 stops from Pantheon acroplis pool on the roof and bar and restaurant fòod is reasonably priced and very good for the price. 10 minute walk from a shopping area if you want T shirts, exit hotel turn left and left and left and up the road various shops €5 T shirts are plentiful

Partner

8/10

Excellent

16 Jul 2025

Kent

The hotel was excellent. It's the area that is the issue. Choices for dining and groceries are limited. The desk clerk warned me to not walk to the right when walking out of the hotel. Of course I had to check it out the next morning. It seems he didn't want guests to see the homeless people camped out about two blocks away.

Leisure Self

10/10

Exceptional

16 Jul 2025

Savannah

The hotel staff were very friendly, the metro station was very close making it easy to gain access to all areas! The rooftop restaurant made incredible food! We really enjoyed our stay and felt very welcomed and looked after!

Leisure Partner

8/10

Excellent

12 Jul 2025

sunjeet

Dimitris knows how to look after his guests nothing is too much troubles for him

Leisure Friends

8/10

Excellent

07 Jul 2025

Ashley

The rooftop swimming pool and view was a much welcomed enjoyment and the restaurant bar was extremely accommodating with great prices and a good selection of food that was very well portioned and tasted great.

The room is very clean and the overall internals of the hotel were a good standard. Outside and around the area was a bit noisy and congested, but that’s what you get for the middle of the city.

Leisure

10/10

Exceptional

04 Jul 2025

desislav k

Good location. Very big rooms. Modern design. So quiet

Business Self

8/10

Excellent

28 Jun 2025

Sandra

George on check in was very helpful on checking in late at night. Hotel ideally placed near the Metro and only 4 stops from the centre. Rooftop pool was a real bonus and staff there very efficient. Breakfast was good.
Only downside was the surrounding area was on a very busy junction. The double glazing was old and not effective - traffic didn't stop all night - difficult to sleep and we were on a lower floor- but this would apply to any budget hotel in the centre. Newer hotels may have better double glazing. Overall reasonable price for a short stay. Thank you.

Leisure Partner

2/10

Poor

25 Jun 2025

Mark

Stay anywhere but here.

Without doubt the worst place we have ever stayed. The rooms look like they haven’t been renovated for 50 years, it’s in the toughest neighbourhood with 100 homeless drug addicts sleeping rough 50 meters away and the hotel manager was aggressive and threatening.

Partner

10/10

Exceptional

25 Jun 2025

June

Staff were extremely helpful. Breakfast is very good.

Leisure Family

10/10

Exceptional

21 Jun 2025

christopher

Everything was great. Walking distance to good testaurants. ( Alexander the Great’s) metro close by 1.5 blocks. Great view of Acropolis from rooftop.

Partner

6/10

Pleasant

19 Jun 2025

Ron

the hotel is very noisy, the breakfast is boring, and mood is 'old'

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Tamara

Great stay and very friendly and helpful staff. Rooftop pool with night views of the Akropolis was the highlight. Food in the restaurant and at breakfast was good too. Just do not walk right to the hotel, or generally walk in that area.

Friends_and_family Friends

10/10

Exceptional

10 Jun 2025

Edgar

Good accommodation, restaurant with great view of the Parthenon, easy to get to.

Leisure Family

8/10

Excellent

06 Jun 2025

Eliau

Nice and clean hotel. Exelent Veau good brekfest

Leisure Partner

8/10

Excellent

26 May 2025

Louise

Clean and comfortable

Poor area of Athens but hotel okay. Pillows smelled of stale cigarette smoke which was unpleasant.
The staff were brilliant.
Breakfast was good.
Rooms were clean.

Partner

10/10

Exceptional

17 May 2025

Michael Richard

The nicest staff, comfy beds, view of the Acropolis from the bed, great mixed meats and cheeses, breakfast and cocktails. 2 mins walk from the metro station.

Leisure Partner

10/10

Exceptional

12 May 2025

Senthilkumar

Property itself was good. But surrounding areas not very safe at night.

Leisure Partner

8/10

Excellent

12 May 2025

Senthilkumar

Property itself is good. Surrounding areas not very safe at night.

Leisure

10/10

Exceptional

27 Apr 2025

scott

Easy walk to mass transit options

Leisure Self

10/10

Exceptional

24 Apr 2025

Wendy

Liked the rooftop dining!

Leisure Partner

2/10

Poor

19 Apr 2025

Wayne

Disgusting more like a 2 star at most

Disgusting hotel and staff
I actually left and booked another hotel despite losing my money it was that bad !!
Unsafe surrounded by homeless, dirty , noisy and filthy. Do Not book this hotel from the false photos and description False Advertising it is at most a 2 star , i’ve seen better hostels . Poor location, awful hotel and dreadful service. Be warned!

Business

10/10

Exceptional

09 Apr 2025

William

Location is very convenient to get to the downtown shops and restaurants. Lots of large tours of students can't thru but the staff placed us above them so it was not a problem. The bar and breakfast were excellent. The pool wasn't open is my only complaint but it's unusually cold still. The staff were amazing.

Leisure Family

10/10

Exceptional

03 Jan 2025

Yesim

Good

Leisure Self

8/10

Excellent

27 Nov 2024

Mehdi

Hotel on its own is a fantastic place to stay. Personal are great. Breakfast and rooms are fantastic. The only issue seams to happen are hobos that hanging out on street behind th hotel. You just need to make a second tour to access city centre which is few minutes farther. Other than this everything is just wonderful

Leisure Self

8/10

Excellent

16 Nov 2024

Verified traveler

Great rooms and staff, but no pool or views!

Novus City definitely seems to be one of the nicer hotels in the area, and the staff were really friendly and helpful, seemingly genuinely wanting to make sure our stay was good.

The room (we had an executive room on the 6th floor) was spacious, clean, quiet and had a lovely comfy bed. With a couple of extra chairs and plenty of space for 2 people to put their bags and clothes, it made a nice change from most hotels where there's usually barely space for 1 person!

There were a few disappointing aspects though, that I feel were rather misleading from the website... Rooms are listed as having city views, but there are non-opening blinds on all the windows, and even if you peek out the cracks, the \"city view\" in our higher-floor room was a wall and a bus park between us and the next building.
The shower in the huge bathroom was broken, so had to be held by hand instead of the \"monsoon shower\" it was listed as. There was also no extractor fan so it steamed up very quickly in there and towels didn't really dry.

The biggest disappointment, however, was the roof terrace and pool, which were one of the main factors for us choosing this hotel. The pool was completely closed and drained for the winter, and in fact absolutely tiny anyway. We couldn't even sit by it and enjoy the view because the area was chained off. The roof terrace - with the lovely views of the city and Acropolis - was closed when it rained but then not opened hours later when it was fine. A great shame!

Partner

10/10

Exceptional

15 Nov 2024

michael

From the roof top bar you had a fantastic view of the Acropolis.

Leisure

10/10

Exceptional

29 Oct 2024

WAYNE

Very clean. Helpful staff. Close to a good restaurant

Leisure Partner

8/10

Excellent

05 Oct 2024

Nihad

good location, very good staff

Business

10/10

Exceptional

29 Sep 2024

Tracey

Great hotel we loved staying here - great view of the acropolis from thecroof top swimming pool

8/10

Excellent

29 Sep 2024

Joseph

Great breakfast, excellent rooftop patio and pool with great views of the Acropolis. Ask for rooms furthest from elevator very noisy. Great staff.

Leisure Partner

10/10

Exceptional

26 Sep 2024

Alisha

It was a very nice hotel, the staff were kind and friendly, the rooftop restaurant and pool were fantastic, our room was large and comfortable and it was very close to a train line. The area outside and to the left was sketchy and there were a lot of homeless people in the alley behind the hotel but no one ever bothered us and it didn’t feel unsafe

Leisure Partner

8/10

Excellent

24 Sep 2024

Mildred

The city noises were loud and the air conditioning kept cutting off

Leisure Partner

10/10

Exceptional

19 Sep 2024

Joanna

Very nice and clean hotel. The staff was friendly, helpful, and knowledgeable and the restaurant has excellent food. The pool is on the rooftop and you get a stunning view of the Acropolis from far away, as well as around Athens. The location is less than 5 minutes walk to the hop on/hop off bus stop. Overall we had a good stay 🙂

Leisure Family

10/10

Exceptional

18 Sep 2024

Mauro

Perfect, very good

Leisure Family

4/10

Poor

08 Sep 2024

Verified traveler

Bad neighborhood, quite unkept facility

The location is terrible, very uncomfortable feeling at night. The facilities are not well maintained but the staff was friendly and helpful.

Friends_and_family Family

6/10

Pleasant

08 Sep 2024

Sharon

Very dated hotel.

Leisure Partner

8/10

Excellent

21 Aug 2024

paola

The view of the acropolis from the swimming pool

Leisure Family

10/10

Exceptional

16 Aug 2024

Tally

The service was really great. Breakfast had many options to choose from. Rooftop pool was refreshing after a day of sightseeing.
Close to metro, hop on hop off, good restaurants.

Highly recommend this hotel for your stay in Athens.

Leisure Self

10/10

Exceptional

12 Aug 2024

Katty

Great price location. And rooftop pool

Leisure Self

6/10

Pleasant

07 Aug 2024

Verified traveler

Overall good but not great location.

Mixed reviews. Check in staff was wonderful except when it was time for departure the van I ordered with front desk days in advance never showed up. Don’t know if they forgot or was van error (I am sure they will say van error to sound better). I also made bad decision to listen to them on timing of when we needed to leave for airport. We literally boarded 10 minutes before takeoff. When they say 1.5 hours, do not listen! Rooms were spacious and clean. Excellent bathrooms. Had trouble adjusting temps they keep not very cold. And lastly location is bad! Next block up is literally alleyways of heroin/meth junkies by the dozens. Not for solo women or families with young kids. But the price was very reasonable. Very good for those looking for place to stay after long day out. Lovely view of accropolis on rooftop.

Friends_and_family Family

10/10

Exceptional

02 Aug 2024

Jeffery

Customer service was good I lost my bag and they got it back to me. Respect

Leisure Self

10/10

Exceptional

02 Aug 2024

Laura

Nice hotel, great view of the Acropolis from the rooftop bar and pool. Staff were friendly and helpful, very good breakfast buffet. And free parking was a bonus, although it is quite tight getting down there!

Leisure Family_with_children

10/10

Exceptional

27 Jul 2024

Tita

Great staff

Family_with_children

10/10

Exceptional

26 Jul 2024

lynda

Its perfect if you like to be out & about exploring Athens - Monastaki Square - Acropolis - (15 min. walk) everything at your fingertips...

Leisure Family

4/10

Poor

25 Jul 2024

David

Lot of homeless outside property so not safest feeling area.
Housekeeping did room and removed dirty towels but didn’t replace.
Also don’t replace toilet paper, toiletries or bottled water.
Went to call reception but phone not working so had to go down for each issue, which to be fair was sorted when reported, however lift not working so was stairs every time.
Even on check out morning lift stuck again so had to carry bag down 5 levels.
Also had door key card fail once so had to walk down stairs again to desk and have it reset.
These minor things but all together accumulation was not the best experience or impression.

Leisure Partner

10/10

Exceptional

24 Jul 2024

clara

These place was nice and clean , people very friendly, they help me with everything I ask

Leisure

10/10

Exceptional

13 Jul 2024

Sylvain

Nice hotel

Nice personal good service good location

Partner

10/10

Exceptional

08 Jul 2024

Lance

Nice hotel and great staff! Very helpful and polite. Good breakfast each morning. Only negative was how bad this part of downtown Athens has become - not the hotel's fault, but my wife did not feel safe outside by herself and I had concerns at night between the homeless and the small groups of immigrants. The hotel itself was great and had security outside. Just use Uber to come and go, especially at night.

8/10

Excellent

08 Jul 2024

martin

Business Stay

Pool Area look nice but wasn't open whilst I where there due to my late arrival and early departure. I think opening the pool before 11am would be good for business travellers.

Business

10/10

Exceptional

04 Jul 2024

Elizabeth F

Really really nice hotel at a reasonable cost

the staff were amazing, especially Alma and Martha who were so kind to my 18-month-old grandchild. A bit of a slip up regarding twin beds requested, but the queen bed was super comfortable and the room was lovely, and very spacious and clean. It was very hot when we were there so the rooftop pool was super. The array of choices for the buffet breakfast was amazing. We were very pleased with our find of this hotel.

Friends_and_family Family

10/10

Exceptional

27 Jun 2024

Tevin

Place is in a great location! Beautiful views of the Acropolis! easy train transportation very close. Food near by.

8/10

Excellent

23 Jun 2024

Fabrice

Awesome staff, room was good. Area is a bit sketchy, so I wouldn't walk around at night.

Leisure Partner

2/10

Poor

10 Jun 2024

Verified traveler

Complaint

Hi,

It has been the worst experience I never had before. The Hotel is not a 4 stars. It may be 2 stars. The location is the most dangerous of Athen. Drugged people everywhere. I felt unsafe even inside my room. It was late when I arrived and didn’t have any other chances…dangerous during night and day time. You can’t walk on the street

I will be happy to provide pictures.

I am expecting to be refunded at least the 50% what I paid.

Sincerely,
Chiara

10/10

Exceptional

10 Jun 2024

ellyn

Tasos at the front desk was excellent- friendly and accommodating

Leisure Family

8/10

Excellent

09 Jun 2024

Pamela

Didnt like area at all. Lots of homelessness!

Leisure Partner

10/10

Exceptional

02 Jun 2024

Sheila

Great modern facility with very good dining option. Our suite was huge and beautiful.

Leisure

10/10

Exceptional

02 Jun 2024

George

Great hotel and friendly staff!!!

8/10

Excellent

01 Jun 2024

Martyn

Clean, modern, comfortable, friendly staff. Nice bar/terrace restaurant on site & conveniently located near a metro station as well as other cafes & restaurants within an easy walk.

Leisure Partner

10/10

Exceptional

24 Sep 2023

Cyril

Homeless people

Leisure

10/10

Exceptional

02 Sep 2023

Douglas

Excellent in every way. Staff was helpful, courteous and went above and beyond to to make our stay fantastic! Recommend it to everyone.

Leisure Partner

8/10

Excellent

31 Aug 2023

Richard

Excellent, if I had to mention one thing, the rooms weren’t soundproofed well.

Leisure Self

10/10

Exceptional

23 Aug 2023

Joseph

Very obliging staff from cleaners, to front desk, night staff and dining staff.

Leisure Self

10/10

Exceptional

21 Aug 2023

Vania

A clean and centric place to stay in Athens.

Leisure Friends

6/10

Pleasant

19 Aug 2023

George

The staff was excellent throughout. The bellhops always greeted me with a smile and excelled above anyone else. The area is near a homeless encampment in which you are sorta force to walk by if you want to reach a-lot of places in central Athens. I wouldn't say it was dangerous, as I am from New York so that isn't anything I'm not use to but it is a bit unnerving.

The pool area is very tiny, its shared with the restaurant. The service was pretty solid but when i was sunbathing and some kids were swimming, its common to get splashed because of how tiny the area is.
Breakfast was a huge plus, its free and its quite diverse in its offering. Across the street from the hotel is a great cafe.

Leisure Self

10/10

Exceptional

18 Aug 2023

Gary

Excellent hotel and great for the metro to link to all of Athens and the people are very friendly

Leisure

10/10

Exceptional

12 Aug 2023

Suri Skaist-Ben

The hotel staff is very nice and the atmosphere is quiet and plesent. The pool and the pool area are very small and that was a little disappointing but all in all I would stay here again if I ever return to Athenes

Leisure Self

10/10

Exceptional

10 Aug 2023

Manpreet

Great staff.

Leisure Self

10/10

Exceptional

04 Aug 2023

Keith

Lovely rooms and great to have access to the small pool on the roof with the bar. Breakfast was excellent with a wide variety.

Leisure Self

10/10

Exceptional

03 Aug 2023

Robin

Service view and location !

The hotel was amazing great staff amazing great breakfast great location . We went to a expensive bar to see the Acropolis at night until,we realized there was an amazing view form pool area day or night

Friends_and_family Friends

4/10

Poor

23 Jul 2023

John

Very unsafe area. Lots of drugs, very dirty and smelly.
Acropolis view is exaggerated.
It served its purpose and the room was comfortable but I was warned against staying in the area lots while I was there.

Leisure Self