Homewood Suites by Hilton Dallas/Addison

United States , Dallas - TX
ADDISON, 4451 Beltline Rd.
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100 reviews shown

10/10

Exceptional

28 Apr 2026

sydney

The room was great, more like a small apartment feel then a hotel. Staff was friendly and location felt

Self

2/10

Poor

27 Apr 2026

The pictures advertised on this site must have been when they first opened. Our room was dirty, furniture was in poor condition and we did not feel comfortable sitting on the furniture other than the bed (even this was questionable). Maintenance came the first day while we were out and fixed a hole in the wall but left the trash on the floor. This trash was never cleaned up by anyone including housekeeping. I would avoid this place.

Family

2/10

Poor

26 Apr 2026

Eric

When we came back to the room in the middle of the day, the door was propped wide open and there was plastic on some of the furniture. We had our belongings unpacked and no one was in the room. Apparently workers were fixing the WiFi and painting the wall. No one informed us of this work. We did not fell comfortable staying another night and found new accommodations.

Partner

6/10

Pleasant

26 Apr 2026

RUBEN

No hot shower and also to much noise in the room and the windows are not private to clear

4/10

Poor

18 Apr 2026

Ahmed

WiFi doesn’t work, neither does TV in room. One receptionist pretty much accused me of not having a room, I got dropped off from Uber, guess he assumed I was a Bum, LAST place I would wander around, nothing works, coffee cold asf…

Partner

8/10

Excellent

14 Apr 2026

Gilberto

Jjj

2/10

Poor

11 Apr 2026

Andrea Michelle Hernandez

They should take real pictures

4/10

Poor

07 Apr 2026

Shanell

The pictures that are posted are deceiving. The lobby is being renovated so it looks like the pictures. The rooms are horrible. My first room had bugs in the kitchenette, air conditioning unit was loud as if about to explode. And…Neighboring unit’s marajuana could smelled thru the vents. I was moved to a different room. Fridge was dirty. We saw a roach in the sink, the dishes were in the cabinet but dirty, no dish detergent. Hair on the floors. No broom. To top it off, no hot water!!! The water only got warm. Front desk told me to let it run 30-45 minutes before using it?!? To top it off, there was a strange man wandering n the parking lot asking for cigarettes as I was leaving one day. He appeared to be coming from the back of the property and was on his way out after asking me. Too much. In hind site, it may be best to look at reviews in other sites to see customer photos.

Family_with_children

4/10

Poor

06 Apr 2026

Ashley

The fire alarms went off at least once a day the entire time I was there. I didn’t have hot water for most of the time I was staying there. And when I called the front desk, I was told there was nothing that they could do. Their maintenance people had already left for the day, so I just kind of had to deal with not having hot water.

Overall, not super impressed, it was mostly clean, but I won’t be staying there again

Self

4/10

Poor

04 Apr 2026

Jace

Rooms not as clean as thought. Stains on carpets and walls. Musty smells

6/10

Pleasant

03 Apr 2026

DENISE

Food choices in the buffet kitchen were very limited. No butter, peanut butter etc for toast/bagels. Only strawberry jam. Apples only for fresh fruit and they were not fresh. No forks or spoons one day, only spoons another day. Pool was dirty, the whole week we were there not one staff attempted to clean. Kitchen floor in our room was not level, dips all over. Cupboards were falling off the cabinets. No spoons available in our room. Bathroom was very tiny. Couldn’t close the door. Bed was okay.

Partner

10/10

Exceptional

26 Mar 2026

Stephanie

I didn't need to cook so I didn't look hard for pots and pans. There were plates and I'm owls and glasses though

Self

8/10

Excellent

16 Mar 2026

LEONARD

Our stay was pleasant and the property was clean and had convenience of full kitchen with refrigerator and microwave as well as cooktop range. The buffet was decent but lacked having any available plastic forks. The staff was friendly and accommodating.

Partner

2/10

Poor

13 Mar 2026

Adrian

The facilities lack maintenance, the areas are dirty, and there is no attention to detail.

Self

8/10

Excellent

12 Mar 2026

Julio

I got a nice remodeled room, clean, nice conditions, comfy bed. Shower faucet needed some work, it was the oldest thing in the room. There was also a sealing fan right on top of the bed that was not able to shut down, front desk personnel came to check and they also were not able to do it. They were extremely polite and felt bad for not been able to help. Other than not been able to have a proper rest for the nights due to the fan noise and wind, I would recommend it and would go back.

Business

2/10

Poor

01 Mar 2026

Mahlon

Musty

2/10

Poor

27 Feb 2026

Kevin

The water in the hotel room was cold and I had reported it. wMade for a cold shower and shave. The breakfast was left over biscuit and gravy from the day before. The coffee was also left over from the day before and cold. In addition, the coffee maker in the room did not work and the electric plugs kept tripping the switch.

2/10

Poor

24 Feb 2026

Corey

It was horrible from the moment i arrived. Sign at desk to call a number for service. When i called. The guy sitting in the same area, who watc h ed me walk in. Answered t h e phone.
I was sent to 3 different rooms. Was told not to unpack completely. Would be moving to tge best suite the following day.
The next day after work. I go to front of hotel to get room. Signs on door hotel closed. Sorry for inconveniences. Thank god i had the number from initial day. Called number. Was met from same guy, only to be sent to a room with no hot water. Breakfast was never ready at times that were posted. Weight room wasnt open and never received room service. When i was told, room service was evry 2 day time s water. T

Business

6/10

Pleasant

21 Feb 2026

Alicia

WiFi and cable were not working and they were I. The middle of renovations. Would have been nice to know ahead of time

Family_with_children

2/10

Poor

21 Feb 2026

JESSE

Internet and cable was not working on the entire property. I was not informed of this at the time of booking and then it was too late to get refunded.

4/10

Poor

20 Feb 2026

Shebabrata

The bathrooms were dirty. Towels were not replaced. The kitchen drawers were broken. The breakfast was terrible as the options were very limited. I would not recommend to anyone.

Family_with_children

2/10

Poor

18 Feb 2026

Bobby

Encounter with management that ignored our concerns and requests for repairs to broken property. Every morning the brealkfast either didn’t happen or was served and hour later than announced and advertized. The breakfast that was served was NOT a full breakfast as advertized and the coffee was absoultely cold on a
Most mornings of our 10’day stay.

2/10

Poor

17 Feb 2026

Bobby

This is the most despicable place we have ever stayed. Room was in disrepair every time we go down for 10 days to tell them about a broken ice machine that keeps pouring out ice. It was ignored. There were other concerns that we’re not addressed, including why the breakfast advertise to begin at six didn’t start until after seven most mornings, and was not at all the kind of breakfast advertised.
The staff that was present we’re all courteous and as helpful as they could be, but would tell you that they are in agreement with assessment that the management of this facility has no business working with the public. I was told when I checked in that our pet fee would be waived because of the length of stay we were having on the last day. The manager tried to reinstate that pet fee and demanded payment from me when I told him that we did not have the money. He became a rate and told me that I was taking money out of his pocket I believe that was very true because I honestly think that the manager takes those fees and put them directly in his pocket. I would recommend that Expedia Hotels.com and all other apps. Remove this hotel and no longer allow their customers to encounter this experience of ours.

Partner

4/10

Poor

15 Feb 2026

Rafael

The full breakfast was lacking, just waffles and no other hot meals. There is heavy renovation occurring throughout the whole complex and there was no wifi or cable TV series working.

Friends_and_family Family

4/10

Poor

07 Feb 2026

Michael

Other than the aloof employee checking me in (not friendly, courteous, or polite), the room was wonderful--nice furniture, bed, etc. The next morning is when everything went downhill. First of all, the heater didn't work; it never got above 65 degrees in the room all night. There was no hot water and you could practically see through the bath towels. Not only were they thin, but they barely qualified as hand towels. It seems as if the management went cheap on everything. Freezing shower in the morning and a LATE substandard breakfast (not even close to the spread pictured), would not stay here again.

Business

6/10

Pleasant

07 Feb 2026

Bobby

Things is disrepair- not quickly fixed .
Breakfast set from 6-9 did not begin until 7
And one morning - not at all.

Attentive desk staff and good crew. Just needs attention.

Friends_and_family Family

4/10

Poor

06 Feb 2026

Nancy

It was no hot water in the rooms we had yo shower with cold water. It says breakfast was included, not true it was no breakfast only coffe.

10/10

Exceptional

02 Feb 2026

Jude

Yes

2/10

Poor

01 Feb 2026

Kristin

The hallway and my room smelled to the point I was nauseous and ended up finding a different hotel to stay in.

Leisure

2/10

Poor

28 Jan 2026

Faith

My coffee maker in the room didn’t work.
My shower didn’t work.
I got the room because I work at a hospital down the street and with the icy weather, I wanted to make sure I could make it to the hospital…
I was so disappointed that I couldn’t take a shower after work nor did I get coffee.
Plus the lobby didn’t have breakfast nor coffee.
There was I sign in the lobby that said ‘closed’
And the desk had a sign that said the receptionist was gone for a moment and they were with another quest.
If you don’t like showers, coffee, or breakfast this is the perfect place.

Business Self

10/10

Exceptional

25 Jan 2026

Yulonda

The room was decent, spacious and clean. Wasn't expecting the snow storm that took over our trip. The room kept us safe from the storm.

Leisure Partner

10/10

Exceptional

23 Jan 2026

JASON

Like having a full sized apartment

Partner

4/10

Poor

22 Jan 2026

Frank

Years ago i use to stay here when it was the homewood suites. The hotel had become run down so i stopped staying there. I decided to try the new Addison suites hotel. When i first arrived their was a cleaning crew in the front door, no big deal and checkin was easy and simple. I asked the worker what time would breakfast start. She informed me that they were not serving breakfast, say what. I wish i would have known this before i had paid
I am a disabled veteran that lives on a tight budget so breakfast was not in the plans. Hotels today feel like they can do you any type of way and it would be okay.My room was located in the back of the hotel. The outside door was not locked and their was three guys standing outside smoking weed. I stepped around them and minded my buisness. My room had been renovated and it was nice and comfortable. I was impressed until the next day when i had a date and i looked for an iron. There was no ironin the room so i walked to the front desk but the doors were locked with no attendant. I went back to the roomand turned on the hot water to knock down the wrinkles. I go on my date with wrinkles in which my date noticed. I will not be returning to this hotel as i dont like being hustled out of my money. I see why people stay at marriott and hilton as they have what they say they have.

Leisure Self

8/10

Excellent

20 Jan 2026

Tina

The room was big enough, but not completely cleaned. Hair on the floor of the bathroom. Noise from the room above when we were trying to go to sleep. Disappointed didn’t know about renovations, making breakfast unavailable.

Business

10/10

Exceptional

12 Jan 2026

Elizabeth

Huge space, clean, relaxed!

Business_and_leisure Pet

2/10

Poor

10 Jan 2026

Connie

Alarm went off at 9 in the morning for no reason there was no fire or nothing it was like that for an hour I had to check out early

Leisure Self

6/10

Pleasant

08 Jan 2026

James

It was not available they were they were remodeling

Leisure Family_with_children

6/10

Pleasant

07 Jan 2026

chris

budget friendly

Friends_and_family Family

2/10

Poor

06 Jan 2026

Jorge

They did not offer breakfast despite it was included when making the reservation.

Friends_and_family Family

2/10

Poor

05 Jan 2026

Alexander

Smoke free hotel but smelled nothing but marijuana also stayed one night got charged a 100 deposit and never received it back I know the room was left in perfect condition. Scratchy people here too. Don’t stay here try the red roof down the street looks way more full of people and nicer.

Leisure Partner

6/10

Pleasant

05 Jan 2026

Mark

Room was very nice only complaint wasn’t a iron

Business_and_leisure Partner

4/10

Poor

03 Jan 2026

Brooklyn

No breakfast. Guy was rude when we asked for towels. Have alot of work in area but since he was rude I’ll stay somewhere else.

Business

10/10

Exceptional

31 Dec 2025

Valerie

Nice spaces rooms

Leisure Family

2/10

Poor

23 Dec 2025

Teresa

They were remodeling and never told us there was no breakfast.The room they put us in, was not a sweet.It was too different rooms and it it was supposed to be 45 peoplewsupposedto be a sweet 42 peop

Friends_and_family Family

4/10

Poor

23 Dec 2025

Denisse

First - we didn't know that this location was being renovated. As soon as we got there the front doors wouldn’t open. Second - the WiFi was only available in the lobby and not in the room; that was unexpected and an inconvenience. Third- the room was clean but the cabinets in the kitchen seemed old and some were about to fall off the hinges, the fridge rubbed up against the wall and the cabinet near the faucet. The toiletries in the bathroom were low- no shampoo, no body wash, the conditioner was extremely low. One remote for both TV sets that didn’t have all the channels. The breakfast and coffee were not good at all. If we would have know all this we would have cancelled the reservation. But we stuck it out because it was we had a place to stay for a reasonable price. We made this reservation a long time ago and with enough time to make this room ready or have a portable wifi extension to the room for the time we stayed. Very disappointed. Had to purchase items at a grocery store for the amenities that were not provided or not consumable. I’m sure once the renovations are complete this would be a great place to stay but not for our stay.

Leisure Partner

2/10

Poor

19 Dec 2025

Alexander

There were only two towels and no wash cloths in the room. No hot water. Dirt and sand in the tub. One bottle of conditioner and no shampoo. In the morning when we went to get breakfast, there was only cold scrambled eggs. The coffee was cold because it was left over from the night before. In the morning when we came in, the agent behind the desk looked like he just rolled out of bed and the person maintaining the breakfast area was asleep on one of the chairs. I will not be recommending this place to anyone.

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Cynthia

It was very clean and put together. I was pleasantly surprised.

Business_and_leisure Family

10/10

Exceptional

12 Dec 2025

Ernest

Yes

2/10

Poor

12 Dec 2025

Tanya

The rooms looked old and run down. They appear to pay h it up to keep it in business. They had mildew in the bathroom along with rust around the bathroom. It was COLD outside and I couldn't move my thermostat. They told me it can only go to 70. Maintenance had to come in and change my thermostat. The outside looks really nice but the rooms are horrible. They must have people that stay there on a consistent because they were outside kinda hanging on the back smoking and just chilling like it was an apartment complex. Girls trip was good overall. We made the best out of the situation. But if you are looking for a nice place to stay, stay away from there. There are other hotels close by.

Leisure Friends

4/10

Poor

07 Dec 2025

Rebecca

Room was clean but had no towels, trash cans had no liners and were sitting in the middle of the rooms, had 1 fork and 1 spoon and no kitchen utensils, one small saucepan, no dishwasher detergent. Had dirty dishes in the sink. Looks like they started cleaning the room but never came back to finish. Front desk guy was pleasant enough and changed our room from an upstairs to a downstairs which was nice as we are senior citizens. New room was nicely stocked but beware if you are downstairs you can hear every footstep taken upstairs and our neighbor were walking around for an hour at 2 a.m.
Breakfast was horrible - worse \"eggs\" I've ever had and the link sausage was raw inside. Uck

Partner

2/10

Poor

07 Dec 2025

Ashlie

One of the room tvs did not work....ask staff for help saod could not fix it till next day we was checking out the next morning....had no.extra pillows for my kids for the pull out bed on couch just sheets and blanket....ended up finding dirty pacifier in room and a broken meth pipe in closest room in bathroom....my kids or myslef could habe stepped on it....will not stay here again.

Leisure Family_with_children

8/10

Excellent

01 Dec 2025

Derrick

Just as described by others before me.

Leisure Family

8/10

Excellent

23 Nov 2025

VENKATESHA

Great value for the money!! Excellent location, easy and neraby parking, and free breakfast. Minor issues with room, but otherwise great!

Business Self

2/10

Poor

21 Nov 2025

Crystal

TVs not working, air did not work, smell of urine. Dog poop everywhere

Friends_and_family Family

8/10

Excellent

18 Nov 2025

Eddie

No don't have no breakfast

Self

6/10

Pleasant

17 Nov 2025

Oscar

Hot water ran out, there was only 2 towels in the room, restroom needs updating. Looked old.

Leisure Partner

6/10

Pleasant

11 Nov 2025

Damion

They never changed my sheets on my bed after i asked then 3x

Business_and_leisure Self

10/10

Exceptional

09 Nov 2025

Vivian R Fernandez

Este hotel cubre la exelencia en todo!

10/10

Exceptional

09 Nov 2025

Gregory

Beautiful

Business

6/10

Pleasant

03 Nov 2025

Savana

Overall, I guess it was worth the money. The room had an odor and there was arb

10/10

Exceptional

01 Nov 2025

Tiffany

Staff

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Tiffany

Staff

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Tiffany

Staff

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Tiffany

Staff

Leisure Family_with_children

10/10

Exceptional

01 Nov 2025

Tiffany

Staff

Leisure Family_with_children

2/10

Poor

28 Oct 2025

Kim

The room was filthy, and our front door did not work. Did not lock and they had to move us to a different room after we had already unpacked. The new room was just as filthy!! Hair everywhere in the bathroom area.....sheets were dirty. It was gross.

Business

2/10

Poor

27 Oct 2025

Crystal

I don’t like to give bad reviews if I don’t absolutely have to. This hotel was just overall not a good experience. The first 2 rooms we were put in were dirty! They clearly had not been cleaned nor the sheets changed. There was something VERY questionable on the toilet seat that definitely was not safe to sit on! Sheets were dirty on both beds and the pull out couch was full of dirt! They were nice enough to give us different cleaner rooms! Saturday the fire alarm went off for a solid 20 minutes With no fire. Then the elevators didn’t work all day after that. All kinds of different people in and out all of the time. And the smell in the hallways is a story of its own. So very disappointed!

Friends_and_family Family

4/10

Poor

26 Oct 2025

José Mario

Staff are really rude and if you ask them for too many stuff they will curse at you in Indian

Business Friends

4/10

Poor

26 Oct 2025

Jennifer

Great location and good breakfast. However, the rooms are lacking comfortability. When we checked in we found that the bathroom door was almost completely falling off and was only held on by 1 hinge. We immediately called and asled to switch rooms. They moved us to a new room, when we arrived into the new room it smelt musty and we found that window had been left opened during the thunder storm and the carpet was soaked. When I told the front desk they stated that it has never happened before and pretty much made me feel like I was lying. We stayed 2 nights and the floor is still soaked. We wjll not be coming back to this hotel.

10/10

Exceptional

23 Oct 2025

Patricia

I feel safe all the time . That's why I only stay there

6/10

Pleasant

20 Oct 2025

Scott

Looks like the owners are renovating and fixing property up. Nothing major, but a lot of little maintenance issues. TVs, doors, etc.

Leisure Self

6/10

Pleasant

19 Oct 2025

Mahtab

Nice and clean property for a one night stay in Dallas. Pool area was pleasant and breakfast room was nice. Room sleeps 4 people but there are only two bath towels, one face washer and one hand towel. Enough toiletries for only one person.

2/10

Poor

18 Oct 2025

Deeashia

They didnt have a room for my reservation so they gave me a room with broken A/C and roaches took pictures and videos of both and they were rude about the situation and gave me the run around and always said the manager was not available and did not want to give me contact information for him.

Friends_and_family Family

4/10

Poor

15 Oct 2025

elferry

the floor is always wet. the shower curtain is short. water is always out the tub.

10/10

Exceptional

15 Oct 2025

Ronald

Yes breakfast was great parking was great room and service was great everything was great I would recommend 100%

Leisure Family

2/10

Poor

12 Oct 2025

Michael

1st room they gave us didn't have a bed in it at all nothing. So they gave us another room right across of that 313. This room had a sub-par A/C unit. It was all day and night. TV's had no remotes. Phones where not plugged in. The odor in the room was NASTY. EVERY THING WAS DIRTY. KITCHEN WAS JUST NASTY. BED WAS UNCOMFORTABLE!
WORST EXPERIENCE I HAVE EVER HAD IN A HOTEL IN ADDISON.
WILL NEVER STAY THERE AGAIN.
BREAKFAST WAS OKAY, COFFEE WAS JUST GROSS!!!

Friends_and_family Friends

10/10

Exceptional

12 Oct 2025

Kim

Always great. Love breakfast

Business Partner

6/10

Pleasant

10 Oct 2025

Neisha

They are okay

Leisure Self

2/10

Poor

06 Oct 2025

Cleo

My room was infested with large cockroach and flying bugs room was nasty not what was in pictures we checked out Saturday woke up to lots of bugs in room

Business_and_leisure Family

6/10

Pleasant

22 Sep 2025

christopher

Ok place not the best definitely not the worst property seems to had its good days in the past looks like it’s deteriorating slowly great location and room size cold AC for Texas summer
At time some questionable characters hanging out in the parking lot
Overall this place has huge potential just needs some TLC and patrolling security

Leisure Family

8/10

Excellent

22 Sep 2025

Robyn

Room clean but no ice

Leisure

6/10

Pleasant

21 Sep 2025

Courtney

TVs didn’t work. Not much help from front desk. Called 5 times. Breakfast was awful biscuits were super bad.
It’s good enough for a cheap stay. Location is great.

Friends_and_family Family

8/10

Excellent

21 Sep 2025

Lai

need Extra Tissue in rooms

4/10

Poor

21 Sep 2025

JUAN

Grrat price but would rather pay more for cleanliness , better breakfast buffet eggs were hard no drink choices, stopped replenishing buffet 45 minutes before end time. List goes on and on

Business_and_leisure Family

10/10

Exceptional

20 Sep 2025

Jill

Excellent

After reading some reviews I was hesitant to book. I am so glad we did. Room was spotless and well kept, breakfast was great, you definitely get your moneys worth here! Very impressed!

Friends_and_family Family

10/10

Exceptional

20 Sep 2025

Kim

Always a pleasant stay

Business

4/10

Poor

14 Sep 2025

Lenora

There was no electricity in the bathroom or the kitchen since the GFI switches don't work. The TV in the bedroom doesn't work. Some dishes in the cupboard but no silverware in the drawers. Ice maker works but nothing to catch the ice in so its all over the bottom of the freezer.

Leisure Family

6/10

Pleasant

13 Sep 2025

John

The grounds didn’t give off great “curb appeal,” but for the price, it’s a solid option. Biscuits and gravy at breakfast were served below room temperature and required microwaving.

Business_and_leisure Self

10/10

Exceptional

04 Sep 2025

Cluren

Breakfast and nice staff

2/10

Poor

01 Sep 2025

Mitchell

Elevator not working properly : room odors from musty conditions : key fab had to be redone 3 times and still didn’t work.

2/10

Poor

19 Aug 2025

Kennedy

0/0 would not recommend. Moved our employees after how rude the front desk was, the dirty sheets, dirty stoves and silverware, ant infestation, water damaged ceilings, and disgusting floors. Outside was loud and there were constant people soliciting you during the walk from your car to the front desk. Nothing felt safe. Don’t let the shiny pretty lobby fool you. This establishment is absolutely atrocious.

Business Partner

4/10

Poor

17 Aug 2025

Joe

DO NOT BOOK THIS HOTEL!

Breakfast was horrible. IT IS NOT LIKE THE PICTURES SHOWN OF THE HOTEL.Food was very limited. Fruit was small bad apples. Bread was stale. Could not eat any of it. Orange juice was very small pre packed kid sized servings.
Tried to use phones in room to call house keeping for fresh towels. Phones did not work. Had to walk up to front desk and ask for towels. When I said the phones did not work in the room, I was told they are not connected in any of the rooms.Rooms were dirty and paint peeling everywhere.
THIS HOTEL IS VERY RUN DOWN. DO NOT STAY HERE!

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Great job

Leisure Friends

2/10

Poor

08 Aug 2025

Jerrell

Beware.

The owner is there the entire time. If you are female he's been known to randomly knock on your door. Filled with drugs and working girls. Beware. Police fill this parking lot nightly. Not a good area.

Friends_and_family Friends

2/10

Poor

03 Aug 2025

Tammera

We stayed at Addison Suites July of 2024 as well. We were in Dallas for business. Last summer, beautiful breakfast, laundry facilities, and reliable internet. This summer was horrible. The internet was spotty, tv was out for a week, and the laundry facility was in disrepair and broke down in the first week of the stay. Breakfast was lacking. Scrambled eggs most days, waffles, oatmeal. The drinks were limited to water, milk, tea, of coffee. There was juice maybe one to two days a week with usually one choice and none of it was on ice or cold. If someone was at the desk and that was not all of the time, I was always told it would be fixed the next day or I did not even know that the laundry was not working. This was no longer a Hilton property and the people that purchased it were remodeling three of the buildings. There was really no point to having key cards to enter the building as most doors never fully closed. Rooms were cleaned maybe every four to five days. We certainly were not heard when we asked about an issue. This was for business and I would not recommend this to anyone or to the program that I was doing. They talk about their amenities but in truth most were in disrepair or nonexistent. Also, the blinds in the food area were nothing short of disgusting. They had not been cleaned ever. I would have given negative stars if I could. I do not recommend this for anyone.

Business

6/10

Pleasant

02 Aug 2025

Awesome

8/10

Excellent

02 Aug 2025

Reginald

The property itself was quite satisfactory. However, I encountered some issues with the receptionist, PK. Upon my arrival, I observed him yelling at a staff member, which I found unprofessional. Additionally, when I extended my stay by two extra days, PK repeatedly pointed at me and emphasized the no-smoking policy in the rooms. I clarified that I do not smoke and was informed of this policy during check-in. When I inquired about why he seemed to assume otherwise, he smiled as if it were a joke, which I found inappropriate. Due to his rudeness during our interactions, I requested to speak with the manager. It's important to address such behavior to maintain the reputation of an otherwise good establishment.

Business_and_leisure Partner

10/10

Exceptional

31 Jul 2025

Brian Alejandro

It was really good, everything it's near the place

Business_and_leisure Self

8/10

Excellent

29 Jul 2025

Food was average

4/10