Name: Graduate by Hilton Providence
Address: 11 Dorrance St, Providence, 02903, US

10/10

Exceptional

12 Jul 2026

Laurie

An excellent hotel experience !
The Graduate Providence was a Mix of Art Deco and Old Providence !
A fancy and fun place to stay !
Luxury with an impeccable entrance !

Family_with_children

8/10

Excellent

10 Jul 2026

Tim

Lovely space

Partner

6/10

Pleasant

10 Jul 2026

Claudia

Our room was really dirty. For some reason, the floor was permanently damp ans we found hair in the bathroom.

Family_with_children

10/10

Exceptional

10 Jul 2026

Ranjeet

Old hotel but superbly maintained and with very helpful and polite staff

2/10

Poor

08 Jul 2026

Sanjai

The air conditioning was broken and not working in our room. We informed front desk and complained and also requested for a room change. They said no other room is available and technician couldn't fix the issue. We had to sleep in hot room with 79 temperature. When we requested refund they said they can not because its booked through hotels.com. Ridiculous.

10/10

Exceptional

07 Jul 2026

Anna

Beautiful stay! Thank you.

Family

10/10

Exceptional

07 Jul 2026

Michael

We loved the king size suite!! Lots of room.

Partner

6/10

Pleasant

06 Jul 2026

Carlin

The hotel was nice, the staff was polite and professional. The location is perfect. The location is great walking distance for festivities shopping and sight seeing.

Partner

4/10

Poor

06 Jul 2026

Hantao

Asked for the water in the front desk, said will give it to my room, but never show up. The body wash was mixed with water

Partner

10/10

Exceptional

05 Jul 2026

Richard

😀

Self

10/10

Exceptional

02 Jul 2026

Georgia

Friendly staff. The downside is there is no lobby area restroom. My sister and her husband needed to use the restroom when we came back from a tour but their room was in the middle of being cleaned. While they were able to use the one in our room, anyone without traveling with others would have to wait.

10/10

Exceptional

01 Jul 2026

Glen

Great location, easy access, the staff was amazing. The rooms were well decorated.

Family_with_children

10/10

Exceptional

01 Jul 2026

Kerry

The rooms are very clean & the food is tasty. We were in a junior suite with two king size beds, a walk-in closet & two TV's. One in the living room area & the other in the bedroom.

Friends_and_family Friends

4/10

Poor

26 Jun 2026

Matthew

Valet is gone. Self park and walk. Wasn’t expecting that at $500/night.

Poor shower pressure.

Left a bag of toiletries in the room. Called the same day, left a message. Went back the next day to try and get them. Left my details again for the housekeeping manager. Never heard back.

Vibe in general was off. It felt rather unattended. Miss the Biltmore feeling. Stay at the Omni.

Self

4/10

Poor

24 Jun 2026

Terry

The room and staff were great. Unfortunately the street noise at night is unbearable: screaming and yelling, vehicles driving by with bass bumping and motorcycle street take-overs where engines are revved until the wee hours. Also, police cars drive by chirping their sirens periodically to disperse revelers and the homeless.
Its a great old property, but I can't recommend it to anyone wanting to get a good night's rest.

Partner

2/10

Poor

22 Jun 2026

Hasan

Hello,

I wanted to express my disappointment regarding our recent stay at the Graduate Providence.

During our visit, the Ghana National Team was staying at the hotel. While we understand that hosting a national team is a special event, no prior notice was provided to guests about the significant impact this would have on the hotel experience.

As a result, the property was extremely crowded with fans, there was a heavy security presence, and common areas became difficult to access and navigate. The overall atmosphere was far more hectic than expected and significantly affected our comfort and enjoyment of the stay.

Had we been informed in advance, we could have made a more informed decision regarding our accommodations. We believe guests should be notified when major events or high-profile groups are expected to create substantial disruptions within the hotel.

We would appreciate your feedback regarding this matter and any consideration you may be willing to offer for the inconvenience experienced during our stay.

Thank you for your attention.

Partner

8/10

Excellent

21 Jun 2026

Laura

Friendly staff, but has gotten a bit worn around the edges

Family_with_children

8/10

Excellent

18 Jun 2026

Grania

Soccer teams from Ghana and Morocco were also at the hotel and the excitement was palpable! The location was great and the view from our windows was pretty. On the negative side: the garage was not that close so hauling luggage was not that easy, the restaurant was difficult to find, and the hotel has known better days.

Partner

6/10

Pleasant

16 Jun 2026

Vrishti

Outdated

Self

10/10

Exceptional

15 Jun 2026

Gary

Perfect location everything close by

Friends_and_family Family

2/10

Poor

15 Jun 2026

Renee

Room was not ready at 4pm for check-in. Weren't allowed to enter our room until 5:40pm, which by itself is unacceptable given how much these rooms cost. We were on the 10th floor, and the AC in the room was broken. It was 90 degrees outside and sweltering in the room. The engineer said he fixed it. We go out, get back from dinner, only to realize he did not. It is now 11pm and we have to wait an hour for them to relocate us into another room. Now they are refusing to give us a refund. Terrible customer service.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Gordon

Th3 Graduate is a luxury old style hotel. Fun visit.

Partner

2/10

Poor

12 Jun 2026

Princess Pokuaa

The AC was noisy like turbine.
Not worth the money been charge. They can do better with their amenities.

Partner

8/10

Excellent

09 Jun 2026

Michael

Sink and shower drains need work.

Partner

10/10

Exceptional

09 Jun 2026

Sagnik

Great location with fantastic Rooms.

Self

10/10

Exceptional

08 Jun 2026

Melissa

Loved the room. The beds were comfortable and everyone slept great!
The bathroom was clean and everything worked great. The bathroom is very dated and not visually appealing. I’ve stayed in a couple other graduate hotels and the bathrooms were much better. These need updating. But everything else was fantastic! We loved the big closet, space to spread out and the view was good. The staff were incredible! Very kind, thoughtful and helpful. We plan to come back next time we are in Providence.

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Patricia

This old fashion hotel was a fantastic experience. Big thanks to Juana for always keeping my room clean and organized. Highly recommended

Self

2/10

Poor

08 Jun 2026

STEPHANIE

the hotel is not kept up with checked out as soon as we seen the room.

Friends

10/10

Exceptional

05 Jun 2026

Meade

The hotel was a classic! Beautiful decor and classic detail! Staff was friendly and the room was quiet and comfortable.

Self

10/10

Exceptional

05 Jun 2026

Nicholas

I wish the spa was open, but it was under renovation 😭

Entire staff was very polite and helpful, would definitely come back. Something that I think would be useful but not essential — indoor slippers. Would be nice to walk on the cold tiles with something warm after a shower or just while lounging in the room.

Self

6/10

Pleasant

04 Jun 2026

Armando

Having breakfast, there was a challenge. The breakfast, café woman was overwhelmed by herself, and when I asked the front desk person, she simply told me. \"that's not our business we're separate.\" not the best answer.
Furthermore, the spa was closed I think permanently. The rooms are very nice. Very funky and well kept. The maid didn't clean my room one night and I'm don't know why.

Business

10/10

Exceptional

04 Jun 2026

Vincent

Absolutely beautiful lobby with nice places to work or hang out. Cool, quirky room decor, but clean, comfy, and spacious. Only downside is no sundry shop or vending machines, but otherwise and overall, wonderful.

Self

10/10

Exceptional

03 Jun 2026

Marisa Campbell

Beautiful, historic hotel with great service!

Partner

2/10

Poor

01 Jun 2026

Kellie

I was thrilled that they were able to take dogs.. which was fantastic but it was a $75 a night charge. They put us on the third floor facing the parking garage where parties happen at night and the street below was so incredibly noisy and echoed up into our room all night until about three or 4 AM and then around 5 AM. We had somebody that might have some psychiatric issues screaming at the top of their lungs to wake the blank up while banging on a street sign for about a half hour…

so we had a very restless evening the first night we were there.
I told the staff about it. She goes well. You should just pick up the phone and call me. It’s right by your bed. The phone was not by my bed 😬and at that point, I was just trying to get some sleep. I just found the hotel not to be clean. I did ask for a higher floor and mentioned it was a special occasion that I was bringing champagne when I got there the refrigerator wasn’t even plugged in so after traveling about five hours, I was left with warm champagne until the next day. The food at the restaurant that’s in the hotel is subpar the drinks ..the same and very overpriced.
For a Hilton hotel, it’s probably one of the lower end hotels that they have and the price point is still quite high. I do not recommend this hotel. There are a lot of hotels downtown in Providence. I would avoid this one like the plague.

6/10

Pleasant

31 May 2026

Ann

Booking was difficult. Wound up having to use a booking site- Expedia instead of the Hotel directly. This was an expensive per night room charge for the time frame and duration we were there. I was given information directly from the Hotel, that the hotel provided shuttle service from the Airport. It turns out they do not - We had to retreive a taxi. I contacted the Hotel directly to inquire about amenities and was told that the Hotel does not offer any amenities. Turns out that is partially true- There was no pool, no hot Tub. We did not find the work out room, does have Coffee Shop and Bar. We had to ask special for a microwave - The room did have a mini fridge. They provided bottled water and instant coffee which was actually very nice.
The room was nicely decorated with bright colors and the view was great.
The heat did not work in the room for our stay - Staff was helpful in providing more blankets and directed us to use a space heater.
The Housekeepers were kind and did a very nice job.
At checked out I asked for a reciept. I was told that I would get a reciept emailed to me. I did not get that reciept. I was charged $69.60 after check out. I contacted the Hilton directly. Hilton indicated it was a destination charge - This was not disclosed to me at booking nor at check in or check out and was not expected. I contacted Hilton and they are pointing the finger back to Expedia and indicating that Expedia needs to provide me with my reciept for the total stay.

Family

10/10

Exceptional

30 May 2026

Jeanne

Lots of space…really comfy beds…nice bath products.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Yaritza

💕

Family

4/10

Poor

11 May 2026

Kimberly

The room was over 80 degrees and it smelled like cigarettes so bad it was difficult to breathe. The windows are very old and it took two people to even open them to get some air in the room. I understand it is an old building but its also listed as a luxury hotel

10/10

Exceptional

11 May 2026

Tracy

The Graduate Hotel by Hilton has a ton of charm. Our room had two king beds and a seating area with TV on both sides. But the TVs couldn’t stream content. That would’ve been a nice addition to take advantage of the space.

Family

8/10

Excellent

09 May 2026

Scott

The staff was helpful and the room clean, the water in the shower hot with good water pressure, the towels were plentiful and and the maid service efficient, its just a tired building with worn fixtures outside the immediate entrance area. But for a visit to Provendence it is located in a very good area of town.

Partner

2/10

Poor

06 May 2026

adesewa

I had an extremely unpleasant experience at this hotel. If you value yourself, I strongly advise against booking a stay here, particularly for people of color. I had to reserve two nights to take some nice photos for my birthday, which was stated in my initial agreement during the booking process. However, no one mentioned any restrictions until I began taking pictures. Both the managers and the receptionist approached us, insisting that we stop or they would call the police. I was bewildered, questioning whether taking pictures in their premises was prohibited. The receptionist tells me doesn’t matter we should just stop, this was not part of their policy. Ultimately, she demanded an additional $500 to continue our photo session. Feeling I had no choice, I agreed to pay the amount, which surprised her. She then altered her stance again, stating that if I paid the $500 i would only be permitted to take pictures for 45 minutes. At that moment, I realized her actions were rooted in racism against people of color. I had to cease all photography and managed to take a few in my room, I cried throughout the day. The most distressing part of this ordeal was when I attempted to check out; they refused to refund the extra $100 they had held on my account. When I inquired about this, she explained it was because I had taken pictures on their premises. I have traveled all over I never experienced this kind of embarrassment in my whole life.

Partner

8/10

Excellent

04 May 2026

Jami

Billing and front desk were not helpful.

Self

10/10

Exceptional

03 May 2026

Laure-Ann

Great location. Great staff. Great Rooms. Great Service. Great Decor.

Family_with_children

10/10

Exceptional

30 Apr 2026

Marla

Great location in

6/10

Pleasant

29 Apr 2026

Janak

The hotel is situated in the central part of the city and is close to popular sites. This is a historic hotel which does not allow to enjoy modern amenities.
The lobby is nice but the elevators are not clean and appear to be old and ’tired’. The same applies to the guest rooms which are small. The closet is virtually nonexistent. The bathroom is also small, with hardly any space to hang towels and place toiletry kit.
There is no full service restaurant on site.
Given the relatively high price of the rooms, this hotel does not offer good value.

Family

10/10

Exceptional

25 Apr 2026

Dr. Zurick

Always top tier!

10/10

Exceptional

23 Apr 2026

Joanna

I just loved staying in this hotel. It was charming, friendly and perfectly located in downtown Providence. I had stayed there almost 45 years ago and I was not disappointed in my return. As my grandson is in college in RI I will definitely return. JF

Self

10/10

Exceptional

22 Apr 2026

Brenda

Clean and unigue. Love the history of this hotel and the location downtown. Staff was nice. Used the hotels parking garage which was easy. Visited our niece attending RISD and it was walkable. Would stay here again if in the area.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Noelle

Loved the eclectic Ivy League aesthetic. Rooms were lovely.

Friends_and_family Family

6/10

Pleasant

18 Apr 2026

Ann

A/C didn’t work, and the tv only had basic cable. Would not stay here again

Friends

4/10

Poor

17 Apr 2026

Karin

The property is really run down- bees in the room, dirty curtains, scoffed walls and doors and wallpaper peeling off the wall.

Friends

4/10

Poor

16 Apr 2026

Amy

-Ate at the hotel bar, wandered around for 5 minutes in an empty bar with people clearly seeing us before we were sat down from a rude server who when we arrived 45 mins before it closed. Was given an inedible rotten salad that I clearly couldn’t eat and paid for with no regard from the server.
-We got stuck in the elevator for 7 mins and was told that “happens sometimes” after they have an event. We had to solve the issue ourselves as no one seemed concerned to help.
-The hotel parking was confusing and the staff seemed to try and mislead us to not buy the pass, which was cheaper, then when we checked out the ticket didn’t work and we had to call to trouble shoot. Not to mention, for how much money you’re spending at a Hilton hotel in RI, parking should be free, not additional. Disney charges less than that.
-Our tv barely worked and the remote was faulty.
-The hotel smelled a bit off like a gas leak and hallway window on our floor was open with no screen or guard rail on the 11th floor.
-For how much money we spent, there should have been no issues anywhere near this level.

Friends_and_family Family

8/10

Excellent

16 Apr 2026

Peggy

Beautiful and clean room and bathroom. The thermostat was not working properly, the room temp was very hot.

10/10

Exceptional

15 Apr 2026

Ceri

So much fun to stay here again - my last stay was in the 1990s! The Graduate has made gorgeous updates and the theme was so much fun. Would definitely stay again.

Friends

8/10

Excellent

12 Apr 2026

William

Big rooms.

2/10

Poor

12 Apr 2026

Grainne

My stay at Graduate Providence was extremely disappointing and not at all worth the high price.

The room was poorly designed and lacked basic functionality. There were no outlets in the bathroom, making it impossible to blow dry your hair in front of a mirror, and almost no accessible outlets in the room itself—I had to unplug lamps or the TV just to use my computer at the desk.

The bathroom was also uncomfortably small and felt cramped.

Service only made things worse. When I asked for glasses, I was told they couldn’t provide any—despite the hotel having an attached restaurant. On departure, I was stuck in the parking garage because my barcode wouldn’t scan. I called for help, was left on hold, and then completely forgotten.

For the price, this experience was unacceptable. I would strongly discourage others from staying here

Family

10/10

Exceptional

09 Apr 2026

shelley

Great staff and great location! Very comfortable!

Friends

6/10

Pleasant

07 Apr 2026

Diane

Broken lock heat very high not manageable

10/10

Exceptional

06 Apr 2026

Kathryn

Room was huge! Beautiful hotel and super cute keys, they are FAMOUS graduate keys.

8/10

Excellent

30 Mar 2026

james

Accomodatiins, staff abd facilty was good...only issue no breakfast and no attsched garage...those 2 ammedities were a result of a non excellent rating.Also great location

Partner

8/10

Excellent

28 Mar 2026

Michael

Great location, helpful staff; bar is small with very limited (but tasty) food choices; cafe is good for morning coffee and breakfast sandwiches, muffins, etc but no full breakfast options. Room is very small and dated, but is fine for a night or two with comfortable bed and pillows. Bathroom was clean with plenty of hot water, though the steam from the shower triggered the smoke detector (twice), and had to run dripping into the room with a towel to wave until it subsided (no adjacent alarms were set off). Overall pleasant stay, but will find a more updated hotel with actual restaurant on premises next time!

6/10

Pleasant

24 Mar 2026

Christina

They should provide coffee.

8/10

Excellent

22 Mar 2026

Antonio

Parking stinks and cost a lot

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

dale

Great location in middle of town. Close walking distance to just about everything downtown…15-20 minutes from the airport

Partner

10/10

Exceptional

20 Mar 2026

Douglas

We loved the Hotel Decor! Very well done. We ate in both restaurants and very much enjoyed the food.

Partner

2/10

Poor

15 Mar 2026

Travis

My room was not very clean there was hair and plenty mold in my bathroom

10/10

Exceptional

15 Mar 2026

Jasmin

We loved our stay here! Great location, dog friendly and loved the room size and decor!

10/10

Exceptional

11 Mar 2026

Dina

Convenient location for walking around, elegant and beautiful hotel

6/10

Pleasant

08 Mar 2026

Jean

Hotel is a lovely old hotel centrally located to lots of restaurants etc., Rooms beautiful and beds large and comfortable. Also pet friendly which was a plus. But the room was TOO HOT & even though thermostat there to adjust no adjustment made any difference. We finally had to figure out how to open the large old windows in the middle of the night to get some sleep. Bathroom is old & small but serviceable. For the price I think bathroom should be better. The check in is hectic. Check in time not till 4pm! And whatever systems they use take a long time. Long lines resulted. I would consider staying again but would probably prefer a hotel with more modern accommodations if I’m going to pay almost 400/night after fees, taxes and parking.

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Kim

Staff was excellent!

Partner

10/10

Exceptional

01 Mar 2026

Tina

Wonderful stay

8/10

Excellent

01 Mar 2026

darrell

old world charm

Friends_and_family Family

8/10

Excellent

25 Feb 2026

todd

We were held up in the blizzard of 2026. So fun wondering the halls during the storm. Nice gettaway

10/10

Exceptional

24 Feb 2026

Nicholas

Great room !

10/10

Exceptional

22 Feb 2026

Ann

What a fabulous themed hotel. The Graduate Hotel takes its theme seriously, from the DND signs which read “studying”, to the room keys with pics of notable Providence graduates including David Byrne, Laura Linney, Ted Turner and many more whose formed pictures hung on the wall of our beautifully decorated suite.

10/10

Exceptional

22 Feb 2026

Tim

Wonderful check in staff, a trainee was exceptional. Fantastic room per usual.

The coffee shop is awful, looks great and it seems like the staff is just trying so hard to help everyone and does so while it's entirely mismanaged by the higher ups. As per usual the ones taking the brunt of the frustration is completely ignored by whomever should be managing what's going on. Support your workers, I don't think the Hilton chain even gives even a second thought to this. I saw this at The Graduate hotel in New Haven as well. Do better there

Friends

8/10

Excellent

18 Feb 2026

Erica

Front desk Staff- forgot her name.. begins with an R- very helpful and friendly! The room was perfect however the room got really hot and there was no ice on the floor. Otherwise it was great

8/10

Excellent

18 Feb 2026

ERIC

The room and service were good. H However, the heating system was extremely noisy- the heat cycled on and off regularly, with a very loud sound, all night.

Leisure Partner

2/10

Poor

17 Feb 2026

Nigel

I got a charge back of $15 after I left the hotel for resort fees that were not included when I initially was charged. Doesnt feel right.

4/10

Poor

08 Feb 2026

Steven

We’ve been coming to this hotel for well over 10 years. It’s our favorite place to stay as it’s nostalgic and so much history. For the last few years every year it’s seemed to go down hill a little more. I love the service at the desk, I love the beauty of the lobby and the rooms are pretty well kept up. What’s gone downhill is the heat in the rooms, the draftiness of the windows and the temperature of the water. The rooms are either incredibly hot and unbearable or freezing cold. The water temperature is often lukewarm to freezing. To pay upwards of $250/night for a standard room and not have basic amenities working well is a major turn off. The attendants at the desk are kind but to offer a free breakfast sandwich as a courtesy for the issue is sad.

Lastly, the hotel restaurant used to be great. Since Rieners took it over every year it’s gotten worse. The hours are horrible. To not open until 2PM or later on a Saturday is weak. Often running out of common beverages and it’s always freezing cold are other pieces that are a negative.

Again, my wife and I truly love the Biltmore but ownership needs to dip into the coffers to make some improvements to the heating system and windows. Spend money to open restaurant earlier on weekends. It’s sad that we and many, many others spend a lot of money for basic amenities to not work. I hope they improve these things or we and others that we know that go as well will be forced to stay elsewhere in the future.

Friends_and_family Family

4/10

Poor

06 Feb 2026

Sara

Front desk staff was rude and loud. Rooms are hot and fan in room did not work. They want $100 per night for \"incidentals,\" when the only thing in the room is a complimentary water in a fridge that isn't cold. First and last stay here.

6/10

Pleasant

06 Feb 2026

Stephanie

Parking was a nightmare. Hotel didn’t have hot water. Room didn’t have AC, had to crack a window and it was 9 degrees. The entire first floor was ice cold. Beds were comfortable though and room was cute. Unsure if I’d stay again.

Business

4/10

Poor

02 Feb 2026

Jacob

For the price amenities were lacking, soap in shower was empty, room had 2 heaters one blew cold air all night, was a very beautiful building and cleanliness was good but staff were very brief at check in. Parking fees were high, and in the morning elevator was inop so i had to lug all baggage down fire escape,

Friends_and_family Family

2/10

Poor

02 Feb 2026

Karen

The lobby was extremely cold, the 2 restaurants were extremely cold we were unable to enjoy a nice meal at the hotel and had to venture out in subzero temperatures. Numerous rooms did not have heat or hot water, although we had heat we did not have hot water Saturday evening or Sunday morning. We stayed at this hotel for a cheerleading competition, many families left and went to another hotel, that was not an option for us as we could not afford to relocate.

Business Family_with_children

4/10

Poor

01 Feb 2026

Ethan

There was no hot water for our entire stay and the heat barely worked in our junior suite. I wasn't able to get the room above 63°F without a space heater. Maintenance wasn't able to do anything and said \"it may get better or it may not\". We got additional blankets from the front desk. We asked for a late checkout since our flight was not for several hours and were granted one additional hour.

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

Lauren

Beautiful hotel, friendly staff, clean room & close to the Providence Art Theater!

Partner

10/10

Exceptional

16 Jan 2026

Arianna

Staff were wonderful. The people at the cafe were supurb!

Business_and_leisure Family

10/10

Exceptional

12 Jan 2026

Angelo

The room was nice and clean and the staff is very nice.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Adams

Awesome hotel, the room was nice. Perfect for an overnight trip

Partner

10/10

Exceptional

30 Dec 2025

GIL

none

10/10

Exceptional

29 Dec 2025

David

Very nicely renovated grand hotel, and extremely helpful staff, as always with The Graduate in my experience.

Leisure Family

8/10

Excellent

28 Dec 2025

Deva

The hotel and cleaning staff are so wonderful. The cleaning staff runs the place like the Navy.

Our room itself was cold and drafty. The older historic building has that drafty charm. Luckily, the hotel staff provided us with some space heaters to create more heat.

Coffee is always lovely from Poindexter and so is the staff. Outside of of cold room, the stay was lovely.

Leisure Family

10/10

Exceptional

21 Dec 2025

Bernie P

Staff was friendly and courteous; room was clean and spacious; hotel itself is well-decorated

10/10

Exceptional

11 Dec 2025

Timothy

Lovely hotel really done up for xmas

Leisure Self

6/10

Pleasant

08 Dec 2025

Jennifer

Unfortunately the room was not in great condition. The window treatments would not move up and down. The bed was so uncomfortable we were both tossing and turning all night from weird back pain which had never happened to us before. No fan in the bathroom. The comforter was thin and not warm enough. There were just weird details that felt rushed and shotty. Like paint sloppily done on trims and baseboards. You had to make sure the doors were pulled closed when you left the room. Twice I thought they were closed but came back and they were propped open. Overall I would not come back. Especially for the price for a king suite. This place has so much potential, it’s just sad the way it was renovated designed.

Partner

10/10

Exceptional

08 Dec 2025

Sarah

Very accommodating. We were able to check in early with no issue, they brought us extra blankets, and reached out to us during the stay to make sure we had everything we needed.

Leisure Partner

4/10

Poor

07 Dec 2025

Gregory

Everything was fine except for when we got into the room the heat was off and it never really turned on fully all night. Due to being an old building, we called maintenance and they said turn the heat off to try and restart it, but it didn’t really kick on full blast so it was a chilly night. Probably won’t stay there during the winter time again

Partner

10/10

Exceptional

07 Dec 2025

Leah

Beautiful hotel. Really lovely room.

Leisure Family

8/10

Excellent

02 Dec 2025

Edgar

The room was clean and staff was both friendly and responsive.