Name: Courtyard Providence Warwick
Address: 55 Jefferson Park Rd, Warwick, 02888, US

2/10

Poor

24 Jul 2026

skyline

the bathroom floor was dirty and the tub had lots of dirt. the lamp shades were all crooked as-well as the curtain for the balcony. the manager was also very rude due to her not knowing the check in age policy which was very frustrating. 2/10 from me.

2/10

Poor

08 Jul 2026

Jason rivera

This hotel worst

Family_with_children

4/10

Poor

20 Jun 2026

Cassandra

This place was just meh, at best. We tried calling down to the front desk a few times and no one ever answered. Then when I went down to ask my question, the guy was outside smoking both times. A/C in lobby was not working so miserable down there. Little snack shop was out of almost everything. Nothing outrageous, just annoying to deal with after traveling all day and wanting to rest.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Brian

Air conditioning in the lobby where the hotel bistro was was broken so it was quite warm there. The room we were given had a wet rug near the coffee maker and the faucet in the bathroom leaked from the fixture all over the counter. They moved us to a different room and the toilet overflowed. It was fixed by the time we returned but none of it left us with a great feeling. Probably wouldn’t stay there again.

Friends

6/10

Pleasant

09 Jun 2026

Toni

Air conditioner was extremely loud. There was also a continuous whirling in our room that did not come from the ac unit or the refrigerator.
We booked a king bed but the hotel assigned us two double beds. The person at check in was very helpful in fixing the mistake.

Friends_and_family Friends

4/10

Poor

02 Jun 2026

Linda

breakfast area closed on mondays~!
crappy balcony - barely big enough for the two chairs and overlooks the parking lot.

Partner

10/10

Exceptional

31 May 2026

Scott

Friendly staff and convenient accommodations

Partner

2/10

Poor

31 May 2026

Chidna

My experience was very disappointing. The room had a bad smell, and the receptionist was rude and unhelpful. I paid for breakfast when I booked, but in the morning I was asked to pay again. There was also no power during my stay, which made the experience even worse. I regret choosing this property and will not be returning. I would not recommend it to other travelers.

Partner

2/10

Poor

28 May 2026

Terry

Don’t be fooled by the pictures! This hotel is not your average Marriott. It is in dire need of a full renovation. The fried food smell in the lobby is the first to greet you. The air conditioning was out the entire 3 days we were there (90 degree temps). The lobby doors were left wide open to let in air; in a neighborhood 2 min from Interstate 95. The clerk at check in complained the whole time and couldn’t answer any of my questions about the room. The walk to the room was depressed by uncleanliness; peeling wallpaper, dirty rugs, furniture. The bathroom door barely closed and getting in the shower tub was quite difficult for us seniors. Nothing to hold onto once in there either. There was a pullout couch but no linens. I asked for new bedsheets at 8am and by 3:30pm I had to ask again. Truly the worst Marriott I have ever stayed in.

10/10

Exceptional

25 May 2026

David

Good price, super friendly and helpful staff! I booked through hotels.com and by using a third party, there was some type of glitch. The guy at the front desk worked really hard to try and resolve it and get me the room that I originally booked. He was able to upgrade me and still get me a balcony room. I really appreciate the extra leg work that he put in to accommodate the situation. Most people wouldn’t have. Much appreciated!

Self

2/10

Poor

23 May 2026

Kim

The property was dated. The doors to come in were open. It immediately smelled like smoke when I was walking in. I was itchy when I was trying to sleep like something was biting me. There were bugs in the bathroom. I left early and asked for full refund.

Self

10/10

Exceptional

17 May 2026

Rebecca

Clean safe room, good for a night or two

Self

10/10

Exceptional

03 May 2026

Rory

This place was great and was clean with a pool and dinner and breakfast with coffee ☕️. Staff was very nice and accommodating with things that were offered at the hotel .Reservation was fast and great service at the front desk.I would definitely be coming back.

Self

8/10

Excellent

27 Apr 2026

Mary

The staff were EXCELLENT! Very Friendly and accommodating. Starbucks there was fine. The pool and area was closed. looked like it had been for awhile. The area is nothing to write home about but it was sufficient for our needs. The room could have been a little cleaner and more updated to match the lobby

Friends_and_family Family

6/10

Pleasant

21 Apr 2026

Salashia

Management seems to be terrible. All staff are unhappy and complaining about the new management threatening to fire them and get new staff. They are always out of food items and you have to share staff for the front desk and bar area.

6/10

Pleasant

18 Apr 2026

Soumen

During check around 7.30pm , I felt recipient not very welcoming . Even if the I requested upper floor room they mentioned they don'tsee any special request from \" Expedia \" booking, I did it from hotels.com.

Room was so cold and AC triggered several time from centralized wall mount thermostat, failed to warm up the room.

Bedsheet came with holes and dirt in the bathroom.
No complementary food , pay and eat still the brista keep it close mostof the time.

10/10

Exceptional

07 Mar 2026

Alfredo

Clan room and property. Staff was very helpful and fast check-in. Will definitely stay again in the future

Family_with_children

10/10

Exceptional

06 Mar 2026

June

Kids had a great time using the pool

8/10

Excellent

08 Feb 2026

Serena

Staff were friendly and professional. Had recommendations for restaurants nearby that were great!

Leisure Partner

8/10

Excellent

28 Jan 2026

Karen

The staff was courteous and attentive. The room was clean and spacious. The only complaint, was the heater/ AC unit was lound and difficult to use. It was either too hot or too cold, no warm. When adjusting the thermostat to make it slightly cooler, it would automatically turn the AC on.

Leisure Family

8/10

Excellent

12 Jan 2026

Filomena

Yes! The room was clean and the staff was friendly.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Nicholas

Clean, nice staff good place

6/10

Pleasant

16 Nov 2025

Japheth

Shower took forever to drain, only 1 towel at check-in had to ask for more. Bathroom sink had hair in it.

Partner

6/10

Pleasant

16 Nov 2025

Dina

For me to leave a negative review, things have to be really bad. It was really bad! When we entered our room, we were hit with a stench resembling when a cat has evacuated its bowels. The towels were scratchy. The hotel lot is super dark at night. We didn’t eat breakfast even though we paid for the up charge. The bright spot was the staff. The women were warm, friendly and knowledgeable about the area. We were lucky that we were dead tired from our night out and only stayed for 1 night. We didn’t have to suffer long. This wasn’t up to the Marriott standards. We won’t stay there again.

Leisure Family

2/10

Poor

16 Nov 2025

Marissa

There were pubic hairs in the bed and numerous types of stains on the bedding. The phone was missing several buttons and the tv did not work. We asked to be moved to another room to which we were with no apology. Only to be in a room with a bed with more pubic hairs in it.

Business

10/10

Exceptional

12 Nov 2025

Kathleen

Everything was great

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Theodore

the property was spotless. the construction on the road was a little inconvenient but that is not the responsibility of the Hotel

Leisure Family

10/10

Exceptional

19 Oct 2025

Cassandra

Great place!

My sister and I stayed here with our children(5 kids) when visiting the pumpkin spectacular. They accommodated us with joining rooms. They had a pool. There was a fenced in courtyard with a propane fire. We would stay here again and recommend it!

4/10

Poor

29 Sep 2025

Pranavi

Room was not clean especially restroom and at first they didn’t accommodate beds for 5 members though we reserved earlier

Leisure Family

6/10

Pleasant

01 Sep 2025

Rupin

Clean room but in the bathroom no rod for hanging cloths

Leisure

8/10

Excellent

01 Sep 2025

Christine

Has decent amenities (when they are available, pool was closed while I was there and the \"cafe\" was missing many food items). Not sure if it was just the particular room I was in or if it is all of them but the A/C unit was incredibly loud. I could not sleep without ear plugs in. Otherwise it is still a nice and clean place to stay for a few days.

Leisure Self

4/10

Poor

07 Aug 2025

Helen

Find another option!

I always try to choose a Marriott when possible. This was the worst experience I’ve ever had at one. Short staffed, no breakfast available 2 of our 4 mornings there, 2 beds for 5 people and when I asked for a roll-away for my grandson, we got a mattress with no bedding. 3 towels for 5 people, I didn’t get the extra pillows I asked for until the 2nd night and I had to ask again. I was not the only room with the sleeping arrangement issue, there was another family that had 3 people that was supposed to have a bed and sleeper sofa, but their room had no sofa. I could go on, but you get the point.

Friends_and_family Family

2/10

Poor

03 Aug 2025

CHRISTIAN

We had a very unpleasant experience at this hotel. Upon arrival, the room we were given did not match our reservation. The carpet was wet, the sofa bed was broken, and the beds were full-sized instead of the queen-sized we had booked. To make matters worse, the toilet was clogged.

We reported these issues to the front desk, but were met with careless and rude behavior. Feeling unheard, we called the main customer service number and a case was opened to report the front desk’s conduct (a young lady). Thankfully, we were eventually moved to a different room that met our expectations, queen-sized beds and a working sofa bed.

However, the problems didn’t end there. After checkout, we were charged for “market consumption” items, even though we never used anything from the room or the bar. This added to an already frustrating experience.

Overall, this stay was disappointing from start to finish. While the second room was acceptable, the poor service and unexpected charges left a bad impression. We will not be returning to this hotel.

Business_and_leisure Family_with_children

8/10

Excellent

22 Jul 2025

jose

Nice, can't complain for the price.

Business_and_leisure Partner

8/10

Excellent

19 Jul 2025

Marcel

It was tough to rate, there was a blackout due to a storm throughout Warwick due to a storm. Staff did the best they could given circumstances. Fortunately AC was on generator and showers/bathroom still operational

Business_and_leisure Family

10/10

Exceptional

11 Jul 2025

MARIA

Hotel ubicado a 15 minutos de Providence, se necesita de auto para recorrer la zona. Lo negativo es que el restaurante para cenar cierra muy temprano.

Leisure

4/10

Poor

01 Jul 2025

Ian A

A/C units are old and noisy. Had to change rooms. The second room was better but not quite.

Business_and_leisure Family

8/10

Excellent

16 Jun 2025

Karen

Nice clean quiet place to stay when passing through

Partner

8/10

Excellent

06 Jun 2025

Christina

Had a weird experience where I called twice to inform of red eye arrival (booked the room for 3pm but actually wasn't arriving until later in the evening, very late). Upon arrival someone had just taken a nap in one of my beds. There's more to the story but too much to write in a review. Luckily was upgraded to a different and nicer room.

Business

2/10

Poor

27 May 2025

Oumar

I booked a king side bed with a sofa bed instead was given only a king side bed. After i got into the room immediately went to the front desk and the receptionist said expedia doesnt share that information with the hotel. I was complexed because it was a room option. She said she will get it over to me. After four hours went to dinner and seems like she forgot. When she saw me she said oh ill have it right over to you.

Leisure Family_with_children

8/10

Excellent

26 May 2025

Zydric

Expedia or whoever manages the choices of rooms needs to renew the options for this property. Staff told me King sized bed rooms don't come with a couch bed. Fortunately they gave me a portable mattress so it wasn't a problem.

Leisure Family

4/10

Poor

18 May 2025

Andrew

Checked in with a young lady looking at her phone who appeared to be utilizing it as a mirror. She had a difficult time looking up my Bonvoy # (I’m a Lifetime Platinum Member) and never told me she gave me a handicap room. After checking in the room, I returned and questioned her and she replied “we are sold out”! Never received an apology or any other compensation…Further, I needed to stay a 3rd day, which I booked through the Bonvoy desk. To my surprise on this third day, they locked me out of my room after returning in the afternoon. While getting my keys reprogrammed I was asked for an ID by the new desk attendant. While I fumbled to get my ID, I questioned her “really?” while displaying the two cards and giving her my room # she snappingly stated “did I check you in?”…I assume, her meaning was if I had checked you in you wouldn’t have to show ID. She reprogrammed the cards without me displaying my ID….Imagine that!

Leisure Self

6/10

Pleasant

11 May 2025

Mark

It was mediocre. The room was old and dark. Toilet was REALLY low to the ground. Just kind of dingy overall.

Leisure Family

4/10

Poor

04 May 2025

Heather

Mahhhhh

The front desk staff not friendly, bothered to do check-in. Bedding was full of stains and shower did not drain well.

Partner

6/10

Pleasant

28 Apr 2025

Justin

Just seemed a bit run down not at all what I would expect from a courtyard mariot

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

Carlos

The staff was extremely good and the service was excellent as well.

Leisure Family_with_children

6/10

Pleasant

19 Apr 2025

Çagri

We were given a room next to the elevator or electric room. It was very noisy and we felt the room trembling.

Leisure Family_with_children

10/10

Exceptional

14 Apr 2025

DeGaulle

Very serene

8/10

Excellent

12 Apr 2025

Joseph

I only slept there. Checked in at 9:30 at night and out the door by 8 am. Close to the customer I was seeing.

Business Self

10/10

Exceptional

28 Mar 2025

Elio

Good customer service

Business Self

2/10

Poor

20 Mar 2025

D

The shower curtain liner was cut short and wet the whole floor. The bed made noises and was uncomfortable, the cleaning staff is in the hallway talking loud as they clean and you don’t have to leave early but couldn’t sleep with the cleaning people talking to each other loudly. The only good thing was the balcony but the TV didn’t work. Horrible.

8/10

Excellent

15 Mar 2025

Nica

The receptionist was extremely welcoming. We were accommodated right away. I have food allergies and the refrigerator and microwave was very helpful. The room was very clean and cozy.

Leisure

10/10

Exceptional

13 Mar 2025

Noel

Excellent hotel

10/10

Exceptional

09 Mar 2025

Mario

Nice area with a nice and quite surroundings

Leisure Family_with_children

10/10

Exceptional

09 Mar 2025

Jennifer

Hotel was clean, knob on heater was broken so the room got very hot at night. Family loved the pool and hot tub and hung out with friends in the common area! Cafe was closed one night which was slightly disappointing. Overall great place to stay over the weekend!

Leisure Family_with_children

6/10

Pleasant

23 Feb 2025

Mark

Booked the room so the kids could use the pool only to be told at check in that it was closed

10/10

Exceptional

21 Feb 2025

Tim

Close to airport

Business Family

4/10

Poor

19 Feb 2025

nicholas a grassi

didnt like Maintence , and hotel Rating

6/10

Pleasant

01 Feb 2025

Christina

It was very disappointing to know that pool was not working as mom of 3 kids we were looking to stay in hotel with pool

Family_with_children

10/10

Exceptional

26 Jan 2025

Helen

Thank you

Leisure

8/10

Excellent

16 Jan 2025

Cass

It’s fine, not fancy but a good price, friendly staff and simple, clean room

Business Self

8/10

Excellent

14 Jan 2025

Patricia

Had a very nice stay. Very clean.

Leisure Partner

8/10

Excellent

12 Jan 2025

Bernadette

I think the bistro needs more of a variety of food for dinner

Leisure Partner

10/10

Exceptional

04 Jan 2025

Kevin

Decent location, stay, and price

10/10

Exceptional

31 Dec 2024

John

Easy to get to off 95, close to airport and places to eat.

Leisure Family

8/10

Excellent

30 Dec 2024

Silmara

was ok

Leisure Partner

8/10

Excellent

28 Dec 2024

Soha

It was very close to buisness trip at Rhodes at the Pawtuxet as we were settling up a wedding there woth my team but the star bucks girl named in the morning shof of 12/23 was so so rude anv basically ignored me at first then afterwards ofgered to get me something but wotha very frawn face and racists attitude....i felt it since she saw me come with my hijab...on the other hand the c.s at front that was in the same shif was super friendly and nice

Business Family

10/10

Exceptional

22 Dec 2024

Gina

Very clean!

Leisure Family

10/10

Exceptional

22 Dec 2024

John R.

We would definitely stay at this hotel again.

10/10

Exceptional

08 Dec 2024

bea

Everything is good

Partner

8/10

Excellent

24 Nov 2024

Lue

Unfinished construction in front of the property, making a little confusing to find the entrance.

10/10

Exceptional

23 Nov 2024

Brian

Staff was pleasant. Got notified when room was ready , earlier than 3:00 check in too. Beds were clean, immaculate room and bathroom. Con: no nightstand one one side and no alarm clock available. Construction site across the street going on and was'nt told

Business_and_leisure Partner

10/10

Exceptional

09 Nov 2024

Jennifer

Great place

The woman who checked us in was very friendly and went out of her way to me helpful to us and others . The bed was comfortable and I usually don’t like hotel beds

6/10

Pleasant

01 Nov 2024

Angelica

the room was very cold, I couldn't turn off the air conditioning, and they didn't say that breakfast was paid for...

8/10

Excellent

18 Oct 2024

Natalie

Hotel was fine, just what you’d expect and need for a stay.

Leisure Family_with_children

10/10

Exceptional

14 Oct 2024

Robert

Clean room, very nice staff.

10/10

Exceptional

12 Oct 2024

Robert

Nice place to stay.

8/10

Excellent

09 Oct 2024

Jeff

Overall, I had a pleasant stay at this hotel. The room in bed were comfortable, and the staff were super friendly and helpful.

The only two concerns I had were that the property is not very well lit. The sign for the entrance does not lineup and therefore in the dark, you possibly could miss it so it may be a little bit difficult to find if you don’t have GPS. In the bathroom, there was a heavy musty odor, and I noticed that there is no ventilation fan in the ceiling, which might contribute to that. It wasn’t necessarily a dealbreaker, but anyone with asthma or breathing issues might not be able to stay in the room. Hopefully it’s just limited to one room and not others

Business Self

10/10

Exceptional

07 Oct 2024

LaTonya

Nice, quiet, grreat staff amd clean! Couldn't ask for more.

Leisure Partner

6/10

Pleasant

07 Oct 2024

Patrick

Bathroom needs to be updated
Mattress not comfortable
Furniture to relax in not comfortable
Aileen in morning bistro had a fabulous friendly attitude Lovely smile
Staff overall helpful

Partner

6/10

Pleasant

19 Sep 2024

Verified traveler

The hotel was good. However my room door did not work and I was locked out 3 separate times. They did not fix it properly after the first time which I would have expected. Also did nothing to compensate for the inconvenience.

Business

6/10

Pleasant

14 Sep 2024

Alfred

Tried to watch streaming shows on TV with close captioning. Alas we got captioning only about half the time -- not enough for someone had of hearing.

Would like to say shower was good but fire alarm went off just as I was about to step into the shower. So had to throw some clothes on and walk down the steps to the outside. Fire was real and in the kitchen so free breakfast also didn't happen.

Partner

8/10

Excellent

01 Sep 2024

MIZELEIDE

It was good

Leisure Family

2/10

Poor

01 Sep 2024

BRYAN

Couldn’t use the TV as it was broken, had a pink color, and produced no sound. Additionally, the speaker at the door for the intercom was malfunctioning and made an uncontrollable noise upon entering the property.

6/10

Pleasant

01 Sep 2024

Shateke

Great staff

Friends_and_family Family

8/10

Excellent

01 Sep 2024

Lucrecia

Un hotel con todo lo que uno necesita para pasarla bien.

Leisure Family

8/10

Excellent

11 Aug 2024

Paul

Clean, nice lobby.

Leisure Self

6/10

Pleasant

29 Jul 2024

Shelley

This hotel was not up to typical Marriot standards. My bathroom was a old, outdated mess, fixtures falling off the wall. Zero amenities. Truly disappointed.

Leisure

10/10

Exceptional

24 Jul 2024

Eve

Very friendly staff. Rooms dated yet very clean.

Leisure

4/10

Poor

21 Jul 2024

Verified traveler

Expensive and damp.

Not so great. Room was clean but damp and had an unpleasant odor. Even the clothes in my suitcase felt damp after the second day in the room. Shower caulk was molding. I would not stay here again.

Friends_and_family Family

2/10

Poor

14 Jul 2024

Verified traveler

The bathroom was severely outdated

4/10

Poor

07 Jul 2024

Daniel

The refigerator was not working and our food / medicine went bad. I spoke to the front desk and asked if they could do something to make it right. They said they will speak to mgmt, but nothing changed yet.

Leisure Partner

10/10

Exceptional

06 Jul 2024

Verified traveler

Great place to stay!

Clean rooms, friendly staff, convenient location

Friends_and_family Family

4/10

Poor

30 Jun 2024

Waldemar