Name: Econo Lodge Cranston - Providence
Address: 101 New London Ave, Cranston, 02920, US

2/10

Poor

17 Jul 2026

Michelle

Just do not. Very small. No blinds in bathroom window. Barely a shower curtain, so water went everywhere.

4/10

Poor

16 Jul 2026

Will

Poor maintenance, unexplained charges, repair men coming in without warning

Family_with_children

8/10

Excellent

15 Jul 2026

Janet

Clean room. Front desk was super friendly and efficient. We left an item behind and they kept it at the front desk for us for pick up

4/10

Poor

13 Jul 2026

Mary

The room smelled like mildew. Bathroom door didn’t close properly. The bed was a cot very uncomfortable!

Partner

10/10

Exceptional

07 Jul 2026

Geovanny

Exceptional service

Self

6/10

Pleasant

05 Jul 2026

Cesar

Es un hotel limpio, con lo justo para dormir ! No esperes lujos pero si una cama y un baño limpio.

Partner

10/10

Exceptional

04 Jul 2026

Daniel

Clean rooms and nice staff.

Self

10/10

Exceptional

03 Jul 2026

James

Very quiet and peaceful

Self

10/10

Exceptional

02 Jul 2026

Monthien

Hotel is located within a 8~10 walking distance from cafe’s, groceries, and casual shopping; quite convenient. Enviromental is quiet, good surrounding neighbourhoods. Ideal for business and leisurely travel lodging. I would stay there again.

Self

2/10

Poor

29 Jun 2026

Tracy

Room smelled like cigarettes, tub was disgusting, screen in window knocked out, towels had stainds

Family

10/10

Exceptional

29 Jun 2026

Jose

Affordable and comfortable

Self

8/10

Excellent

23 Jun 2026

Md

Parking is excellent, in a convenient location. Rooms are non-smoking, but there were smells of smoking.

Family_with_children

6/10

Pleasant

21 Jun 2026

Nadya

Its was ok. Just the smell of the room, even thou was a non-smoking room, smell was not comfortable , and the beds are littler too hard.. other than that was ok.

Family_with_children

10/10

Exceptional

20 Jun 2026

Cindy Dayan

Clean

Friends

8/10

Excellent

17 Jun 2026

Cheryl

The property was clean and well maintained and a good breakfast was offered.

Self

10/10

Exceptional

12 Jun 2026

Gary

Very nice

6/10

Pleasant

08 Jun 2026

Phyllis

Rust in bathtub, water pressure low and towels were well used and stained.

Self

10/10

Exceptional

06 Jun 2026

EDILIO

The staff was excellent, air conditioner good and very convenient

Partner

2/10

Poor

28 May 2026

Catricia

Upon checking in the owner was nasty and extremely rude he refused to give me a receipt. I have no issues with deposits but a receipt is a must . The owner said my bank will provider a receipt. Next day I checked on my app and this gentleman.charged me more than the original.deposit charge. I demand a receipt he finally agreed. Upon going to dinner some one was checking into my room .She opened the door and I almost hurt her with the iron . Real sketchy place don't recommend at all . Not a family atmosphere at all.

Self

10/10

Exceptional

27 May 2026

Jacques

No matter the time you arrived, staff is always here for your smooth check in. Rooms are super decent. Plaza right across having all sort of things to do.

Self

6/10

Pleasant

26 May 2026

Tharker

I didn’t like the bathroom

2/10

Poor

25 May 2026

Raquel

The whole room had a cigarette smell. The shower didn’t work. The floor was dirty

Family_with_children

10/10

Exceptional

25 May 2026

Jose

Bien

Self

6/10

Pleasant

24 May 2026

Troy

It works

2/10

Poor

22 May 2026

Arturo

My experience at the Econo Lodge was extremely disappointing, and I would definitely not recommend this hotel.

The rooms were in very poor condition, the mattresses were extremely uncomfortable, and to make matters worse, we found bed bugs during our stay, which is completely unacceptable.

In addition, the customer service was terrible. The staff showed very little interest in helping or resolving the issues we reported.

Overall, it was a very unpleasant experience. The hotel urgently needs to improve its cleanliness, maintenance, and customer service standards.

Self

6/10

Pleasant

19 May 2026

Luis

Motel like approach
Deposit very expensive
No service at all !
Such a waste of money
Old place
Ran down

10/10

Exceptional

17 May 2026

Gregory

🙌

Self

6/10

Pleasant

16 May 2026

Virginia

Room was clean & in a great area, but reeked of cigarette smoke! The front desk had the nerve to make me pay $100 deposit in case I smoke or have a pet. I am burying my Father on Monday, and have to attend the service sick, because I am allergic to cigarette smoke. Only slept 3 hours with the ac on, to try to contain the smell. The front desk gave me room spray, but the can is broken & don’t spray. I wasn’t offered any accommodations, when I paid for a non-smoking room. I even took pics of cigarette burns on the blanket under the spread!

Self

6/10

Pleasant

16 May 2026

Mary

I reserved a king room and paid for it a couple of days before making the trip to Rhode Island. When I checked in, I was given a queen room and no effort was made to rectify the change even when I asked. The room was clean but there was only a desk chair in the room. The bathroom did not have any hooks or places to hang a towel or clothes for showering. I was disappointed in the experience of staying at the Econo Lodge.

Partner

8/10

Excellent

16 May 2026

Nicholas

Pretty much what you’d expect from a motel of this caliber. I will say it was a bit cleaner than expected.

10/10

Exceptional

12 May 2026

Ticiana

The receptionist speaks to people rudely, and the cleaning staff didn't make both beds, they only made one.

Family_with_children

6/10

Pleasant

12 May 2026

Carlos

Nice

8/10

Excellent

11 May 2026

Abigail

Good experience for the price. Beds were very firm and restrooms were stocked with basic toiletries (lacked conditioners). Friendly enough staff and didn’t have any issues.

Partner

10/10

Exceptional

09 May 2026

Cassandra

Great

10/10

Exceptional

09 May 2026

Cassandra

Everything was great

Family_with_children

2/10

Poor

07 May 2026

Katheryne

This was my first and last time at Econo Lodge. The lady at the front desk was unfriendly. The room stinked, the bathtub was so dirty. They switched the room. But the bathroom had mold and you could hear everything inside the room from the outside. This place is not good at all.

Family_with_children

2/10

Poor

07 May 2026

Bryan B

This hotel just takes your money no matter causes needed

Self

8/10

Excellent

19 Apr 2026

Gregory

Nice place to stay, and good places to go close by.

Self

6/10

Pleasant

04 Apr 2026

William

Our room was clean and comfortable. We only stayed 1 night so I only saw 1 employee. Overall, decent stay for the night. Everything worked as expected.

Partner

6/10

Pleasant

29 Mar 2026

Emilio

Air condition and heating system was adecuate, towells and bed linen was not as clean as expected, Parking is adecuate and safe. Staff serving the rooms were good but the one at the office was kind of impropper at the moment that a situation arised with my reservation and he threatened me of throwing my belongins in the garbage because of a mistake on my part at the time of checking out

Self

10/10

Exceptional

22 Mar 2026

Stanley

Good

Partner

2/10

Poor

15 Mar 2026

Molleda

Needed a short stay for the weekend and Econolodge seemed decent enough as I was not planning to spend much inside the room. I chose a non smoking room but it wreaked of cigarettes. Upon inspecting the sheets, I noticed a bunch of stains/spots that looked like bedbugs stains. The Sherpa blanket had some sort of hard permanent stains. Pillow cases was almost yellow. The head board had handprints all over it. Bottom bed frames had splashes of white white water stain. Ironing board had white crustings all over it. I wore white disposal house sandals and in just a few minutes of walking around, it was black. It was so bad that I couldn’t get myself to stay the night and decided to drive back home to Boston and drive back to RI in the morning for a family member’s funeral. Front desk was not empathetic about my concerns but instead gave off annoyance. They were nice enough to refund me for the “pet stay” fee and Expedia did the right thing and refunded me.

Family_with_children

6/10

Pleasant

15 Mar 2026

Alexander

You get what you pay for, overall not bad

6/10

Pleasant

04 Mar 2026

Verified traveler

Front desk person was extremely rude. Left early due to a leak in the ceiling. Offered to move my room but then i asked for a refund he said i would have to talk to expedite but didnt say he was unwilling too. Left instead of switching & tried to get a refund for the days i didn’t stay. Expedia said its up to the hotel & called he said i won't give him a refund & i told him that & offered to accommodate the room due to the leak & supposedly i chose to leave. Maybe be direct about your intention & not rude & stingy

Would not recommend this place.

Self

2/10

Poor

03 Mar 2026

GiNo

Checked into the hotel and the experience was terrible. The room smelled extremely gross, the lights didn’t work, and the water was ice cold in the morning. I tried speaking with management and even wrote a letter, but the manager on duty refused to take it and claimed he would “report it.” The service was awful, and they didn’t even try to offer a refund or make things right. I do not recommend this hotel at all!

Friends_and_family Family

2/10

Poor

21 Feb 2026

Nader

No good

8/10

Excellent

21 Feb 2026

joseph

Good property for the price and they have smoking rooms

10/10

Exceptional

08 Feb 2026

Anabel

Nice place to stay for a night. Liked the room and everything else about it and also the stores and restaurants that are nearby. Definitely coming back

Partner

8/10

Excellent

31 Jan 2026

joseph

Good

6/10

Pleasant

24 Jan 2026

Darin

Room was clean, location was good and plenty of parking

Leisure Partner

8/10

Excellent

23 Jan 2026

joseph

My go to place because of smoking rooms

8/10

Excellent

23 Jan 2026

Jessica

Second time staying here. Better stay, softer bed. Will stay again if in the area again.

Business Family

6/10

Pleasant

21 Jan 2026

Jessica

It was a decent room. It had what we needed.

Business Family

8/10

Excellent

21 Jan 2026

Kathleen

Mattress not very comfortable.

Business

2/10

Poor

17 Jan 2026

WANDA

The towels were not clean. I suggest getting a new set of towels. The bathroom looked stained. The room neighbors were loud all hours of the night. I understand there is limited control but there should be someone patrolling the area.

10/10

Exceptional

14 Jan 2026

Dino

Yes

Business_and_leisure Self

6/10

Pleasant

12 Jan 2026

krystony

They wouldn't let me extend my stay without another deposit.

Business Family_with_children

4/10

Poor

11 Jan 2026

Brain

There was poop or brown stuff spot on the wall in the bathroom by the toilet paper holder. When I went to check out at 8:30 the front desk room was open but no one there. I called 3 times on my cellphone to get assistance on getting my cash deposit back.

Leisure Self

8/10

Excellent

03 Jan 2026

Hugh

Staff courteous. Room clean.

8/10

Excellent

02 Jan 2026

joseph

Love that they have smoking rooms

4/10

Poor

01 Jan 2026

Vicki

Room was very cold. It was supposed to be nonsmoking we had to go to cvs for air freshener. TV did not work bathroom was frigid and tub did not hold water. Windows onto front deck area did not lock. Otherwise clean and functional

Friends_and_family Family

4/10

Poor

26 Dec 2025

Lydia

Room conditions are poor, linen stained, towels stained, on a positive note front desk was helpful.

Leisure Family

10/10

Exceptional

26 Dec 2025

Porcha

Clean rooms an great for on price as long as it's before Friday or Saturday. The 2 down sides are no breakfasts and the wifi u have to put the password in a portal and xbox series x cant open the portal that is the biggest things for me but probably not to u oh an just so u don't make the same mistake I did pay the 100 dollar deposit in cash do if u need to rebook it will just roll over if u use card u have to wait 72 hours to get that back an they cant reuse it until they resend it an that put me in a very tight spot with limited funds

Pet

8/10

Excellent

23 Dec 2025

Jeff

The place is fine for the money

8/10

Excellent

19 Dec 2025

Stephen

Good location, standard hotel room which did the job.

Stephen Szklany

Leisure Self