Name: Crowne Plaza Providence - Warwick Airport
Address: 801 Greenwich Avenue, Warwick, 02886, US

10/10

Exceptional

21 Jul 2026

Christine

clean, roomy, friendly staff. we had a wonderful time

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Fausto

Beautiful hotel, very clean, helpful staff.

Family_with_children

10/10

Exceptional

20 Jul 2026

Kevin

Great stay

10/10

Exceptional

19 Jul 2026

Bernard

Beautiful property. Wonderful experience.

Partner

10/10

Exceptional

15 Jul 2026

Robert

One night stay. Easy access to airport.

Partner

8/10

Excellent

15 Jul 2026

Maya

We stayed for two nights and had a very pleasant stay. The hotel has Starbucks in the lobby which was a nice surprise!

Partner

10/10

Exceptional

14 Jul 2026

Harvey

Clean room,it just in the morning house keeper always knocking and come in at 9am while I'm still sleeping

Business

10/10

Exceptional

13 Jul 2026

joseph

Among many prime hotels in Rhode Island, as the Newport Harbor Island Hotel at Goat Island and The Wyndham in Middletown, Crowne Plaza holds its own. From New Jersey and have previously traveling countrywide and the world, I have never seen a hotel more clean, more attentive to customer's requests, and exceptional! This place raises the standard and should be used as a model! Secure and safe, family oriented. The Crossings Restaurant in particular with the breakfast crew, Elisabeth, Danielle, the veteran who has been there from the first day, and the kind Gentleman all need to be acknowledge and promoted, for their impeccable work ethic, kindness, and customer satisfaction. When we have a crew this good, you reward the way you need to for them to stay The front desk who also delivered whenever there was a demand. Clean, amenities,.location convenience, what more can one request and close to Newport/Tiverton this time of year. Will be back as soon as we can be with my wife. Crowne Plaza, job well done, you rock!

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Jennifer

This was a surprisingly great stay! The room was clean and bathroom updated and modern. Breakfast was delicious and the waitstaff could not have been nicer!

Family_with_children

8/10

Excellent

10 Jul 2026

Victoria

Na

Family

10/10

Exceptional

10 Jul 2026

Matthew

Phenomenal place to stay!

Family_with_children

10/10

Exceptional

10 Jul 2026

Pingping

The breakfast buffet was very lovely - solid delicious food for a reasonable price if you add the option on booking. The lady serving the room was a germ and she has given so much positive vibe to everyone in the room. 10/10 service, and thank you!

I also love the location of the hotel - 1 minute off I-95, which works so well for our trip to Foxborough to watch the world cup, we got a good night's sleep, a great breakfast, and then drove 45 mins the next day to the stadium. Will definitely stay again for future trips.

Family_with_children

10/10

Exceptional

09 Jul 2026

Lawrence

It was a very nice quiet hotel. Very clean and very nice rooms.

Partner

8/10

Excellent

09 Jul 2026

Kristen

Loud lobby but quiet room due to a specialty event. We stay here when we are in town and it’s consistently good and the location is convenient.

Partner

10/10

Exceptional

09 Jul 2026

Johnson

Awesome service, I love it

10/10

Exceptional

09 Jul 2026

Mark

clean room great service ev charger comes with the stay

Family_with_children

10/10

Exceptional

08 Jul 2026

Bunthoeun brian

Very clean and spacious room

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Richard

Great stay!

Family_with_children

6/10

Pleasant

05 Jul 2026

Pamela

I've stayed at this hotel many times as the location suits my needs when I'm in Rhode Island, but I'll reconsider. For years, the property has had a chronic problem with the heating and cooling systems in the rooms, and it's become clear that management simply has no interest in making this repair a priority. Instead, they take it on a case by case basis; if customers complain, they'll offer another room, which for most of us is an annoying inconvenience. I recently suffered through a (summer) night with the thermostat set at 78 degrees which could not be changed.

Partner

2/10

Poor

04 Jul 2026

Ebony

Was not able to have breakfast had to check out for checkout time due to unforeseen circumstances hotel was not willing to give me a refund back for a room or breakfast out of over $200

Partner

10/10

Exceptional

03 Jul 2026

james

Only stayed for one night but given an extended time would chose here no doubt about it

Family_with_children

10/10

Exceptional

02 Jul 2026

John

Liz in the restaurant was absolutely amazing for breakfast, she made my Aunt and Uncles stay.

6/10

Pleasant

01 Jul 2026

Natasha

A basic hotel used for community based events which makes parking difficult and a lot of people not staying in the hotel. Vending machines were not working and our room faced an outdoor space where they were doing work and we could not open the blinds without our room being seen by anyone who past by. Just okay, very much older hotel vibe.

8/10

Excellent

01 Jul 2026

Dan

N/a

Friends

2/10

Poor

29 Jun 2026

Erica

We have never been treated so poorly.

10/10

Exceptional

28 Jun 2026

Anthony

Place is very clean and the staff go out of their way to help you. I would not hesitate to stay here again.

Family

10/10

Exceptional

27 Jun 2026

Diane

We checked in very late; the staff were helpful; our room was ready, clean, and very spacious. The airport shuttle was seamless; overall the stay was excellent; we would recommend the hotel to others and would stay again if in the area.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Kristen

Great

6/10

Pleasant

25 Jun 2026

Alexander

La habitación en general estaba limpia. A excepción de las sábanas y almohadas, tenían cabellos, las sabanas olían a limpio pero tenían varios cabellos. Sin contar eso la estancia fue muy acogedora y agradable.

Partner

10/10

Exceptional

24 Jun 2026

Sanjay

We truly enjoyed everything about the property. The only thing that I was not made aware of was that I needed to pick up the breakfast ticket from the from desk before going to have breakfast. I was asked for this ticket while having breakfast and was completely unaware of it. That should be explained when checking in.

Family_with_children

10/10

Exceptional

21 Jun 2026

Karen

Great staff! Location was great. Parking was a haul as it is a huge facility-but there were plenty of spaces.

Self

10/10

Exceptional

20 Jun 2026

Cheryl

We enjoyed our day the room was clean, and the staff was prompt to all our needs

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Ray

Great stay, beautiful property, plenty of amenities and the whole staff was so polite and friendly

Self

6/10

Pleasant

15 Jun 2026

Rachael

The ac must have a motion detector to turn on the guest programmed temperature. As long as we were in the room, like at night time, the AC worked. But if you set it at 70, and are gone all day hoping to walk into a cool room, it will not turn on until we walked into the room. Parking is terrible due to the daily events in there multiple event centers. Ice machine on 5th floor did not work the whole stay. I appreciate the have a heart mouse traps in ice rooms, but very gross to be visible to guest. Front desk was always very friendly and helpful

Family_with_children

10/10

Exceptional

13 Jun 2026

Gina

The staff was amazing! The room was clean and comfy! We ate at The Crossing on site.
Awesome menu food was excellent. We checked out and they still allowed us to use the Pool. Worth every penny!

Family_with_children

8/10

Excellent

13 Jun 2026

Cynthia

Room was clean and spacious, staff from front desk to Starbucks to Room Service were welcoming and helpful. Re room service, food was good, warm, and delivered within 15-20 min of order. A youth sports team was gathered on my floor with a good bit of running in the hall, but quit by posted 11 pm quiet hours. The most disturbing aspect of the visit was the loudness of the room’s HVAC. I finally turned it off so I could hear the tv. May not be a problem in all rooms, but a definite issue in Room 202. Otherwise, a pleasant stay.

Self

2/10

Poor

13 Jun 2026

Lisa

The hotel was clean and the staff was friendly but the rooms were not good. The stay was so bad, we had to cut our trip short because we were just too exhausted. The Ac did not work properly and it was very loud. The room would be freezing cold but as soon as we went to sleep the ac would switch to heat! We would awaken to the room temp being 85! It was miserable! The sink was broken and would not drain and our card keys would not work at the pool and the TV remote was broken. The solution for the card key was to go to the front desk and they would go let us in the pool! When we left and explained why we were leaving the front desk person said they were sorry about the AC and they had called a professional to come out. Well they never told us the Ac in the rooms was broken. They did refund some of our money but we should NOT have been charged for any of the stay! It was miserable! We had no sleep! We were so tired we had to nap in the car! The property common areas have been up dated but the rooms were not good. We had stayed at a crown plaza in the past some years back and the reviews for this property were good but obviously not legit. We will stick with Mariott. Rhode Island was beautiful and the people were very nice and the hotel food was decent. The Troll trail was epic! The hotel stay was the only negative of the entire trip.

Partner

10/10

Exceptional

11 Jun 2026

joseph

Nice stay with clean rooms and restaurants.

Self

8/10

Excellent

31 May 2026

Chi

Eveything fine and as expected. Just that over night, somebody (or some people) in the same hallway kept opening and slamming their doors every 30-40 mins from 10pm to 2am.

Self

10/10

Exceptional

30 May 2026

Jonathan

Exceptional Stay – Highly Recommended!

I recently stayed at this hotel and had an outstanding experience from start to finish. The staff was incredibly welcoming, professional, and attentive, making me feel valued throughout my stay. The room was spotless, spacious, and well-appointed with everything needed for comfort and convenience.

The hotel itself was beautifully maintained, and the amenities exceeded my expectations. From the comfortable beds and quiet atmosphere to the excellent dining options, every detail contributed to a relaxing and enjoyable visit. The location was also perfect, providing easy access to local attractions, restaurants, and shopping.

What truly stood out was the exceptional customer service. Every staff member I encountered went above and beyond to ensure my stay was memorable. It's clear they take great pride in providing a first-class guest experience.

I would gladly stay here again and highly recommend this hotel to anyone looking for comfort, quality, and outstanding hospitality. Five stars all the way! ⭐⭐⭐⭐⭐

Partner

10/10

Exceptional

25 May 2026

Deana

This was the first time I stayed at this brand of hotels. It was extremely well maintained and the hallways had a very nice scent. The staff was extremely courteous, the bartender and the one restaurant was very friendly and helpful. Would definitely recommend!

Partner

10/10

Exceptional

24 May 2026

Arlinda

beautiful place, staff was very friendly

10/10

Exceptional

21 May 2026

Jayanna

Shuttle was great and staff awesome

Self

10/10

Exceptional

19 May 2026

Lisa

So pleasantly surprised with this hotel. Rooms were very spacious and clean, the staff was friendly and although we didn’t eat there, the restaurants and bar were crowded and people said the food was very good.’

Friends_and_family Friends

10/10

Exceptional

19 May 2026

Michael

The room was very large and clean. There was also plenty of free parking and the hotel is very close to 95

Friends_and_family Friends

10/10

Exceptional

12 May 2026

Jamie-Lee

The room was excellent and clean, the staff were lovely - the front desk my first night was so helpful and went above and beyond. Each time I went to the front desk the rest of my stay they were so wonderful. Room service was phenomenal, and the gentleman who brought my food up remembered me when he saw me in the restaurant the next day. The service was impeccable. And the food at the Crossings was delicious!

6/10

Pleasant

12 May 2026

Nadene

No complimentary breakfast or discount. No late check out available after a later 11 om check in. Frint desk staff seemed rather stuck up and snotty. Room had a funny smell to it....eventually cleared up with AC running.

Family_with_children

10/10

Exceptional

09 May 2026

Jane

Great one night stay - loved the hotel and room size and cleanliness Ed

Self

8/10

Excellent

08 May 2026

Esohe

The breakfast was fresh and offered great selection.the staff was accommodating.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Ishrat

Hotel is very clean, luxurious and in peaceful location, staff is extremely polite and helpful, rooms are big and comfortable

Self

6/10

Pleasant

28 Apr 2026

Susan

It was fine

Self

10/10

Exceptional

26 Apr 2026

Alexandria

Great clean and spacious room! I was in a mobility assisted room, so everything was perfectly accustomed for someone in a wheelchair. Hanging your coats, taking a shower, lowly placed light switches. It was very much restful and beautiful. The staff, this one woman of color in particular, was soooooo kind and knowledgeable and approachable. She 1000% took her job and her appearance seriously. I liked her as far as check in. We received a breakfast voucher. The breakfast reminded me of a typical continental breakfast, but whatever. It’s easy to get to the airport, they do offer shuttles. It’s easy to get to the mall, although there is construction EVERYWHERE! And it’s very easy to find food over there on Route 2 (I believe it is) . Such a great location, right off the highway, and easily accessible to other amenities.

Partner

6/10

Pleasant

24 Apr 2026

Sarah

First, the staff here are excellent. Really helpful and kind and friendly. From the front desk to the restaurant to the housekeeping staff. They were all wonderful.

The decor is nice, the grounds are well kept, the location is great.

The only fault (and I get that this is a big one) was that there is a deep musty odor in the rooms. After a while you get used to it, but it seems like there is something going on that the company needs to address.

This isn't something that the staff onsite can deal with, and I want to be clear that they made our stay as lovely as possible. BUT I WOULD NOT STAY THERE AGAIN, IN SPITE OF ALL THE GREAT THINGS ABOUT IT.

Family_with_children

2/10

Poor

24 Apr 2026

Clarissa

The room had bed bugs and I got bit up really bad. Advised the staff and they did nothing and management has not even called back.

Self

8/10

Excellent

20 Apr 2026

Carol

The beds are good not excellent.

8/10

Excellent

20 Apr 2026

Raul

Check the shower of the room 205 you need paint or do something

Family_with_children

10/10

Exceptional

19 Apr 2026

Steven

Great staff great hotel !

Partner

6/10

Pleasant

19 Apr 2026

April

The hotel itself is great! And if you don’t have any kind of disability, you’ll be very comfortable. The shuttle service is also excellent. My complaint is that my accessibility needs were not honored. I reserved a room that was mobility accessible. Usually, this includes a spacious bathroom and roll in shower. I was given a room with a tiny combined shower and toilet room. No one in a wheelchair would be able to get in there. I was able to make do, but the shower was very narrow and slippery, as well. The tv in the room was also not fully functional, neither of us could use the cast function.

Partner

10/10

Exceptional

18 Apr 2026

THERESA

Great hotel!
Clean, good food and best employees.

10/10

Exceptional

17 Apr 2026

Tannia

Excellent service

Business Family_with_children

10/10

Exceptional

14 Apr 2026

Elizabeth

Great place! Everyone nice and very helpful

10/10

Exceptional

06 Apr 2026

sashalee

Amazing stay. Clean, staff was amazing.

Friends

10/10

Exceptional

04 Apr 2026

Thomas

I didn’t stay for breakfast

Partner

10/10

Exceptional

30 Mar 2026

Jennifer

Enjoyed!!

Family

10/10

Exceptional

30 Mar 2026

Felicia

Great place to stay and cleanly however one of rooms had a broken AC and we had to sleep in jackets, however they fixed it immediately which I loved.

10/10

Exceptional

28 Mar 2026

Ernstso

Room was really clean , spacious I definitely go back

Family

10/10

Exceptional

24 Mar 2026

Christopher

Always a good stay

10/10

Exceptional

24 Mar 2026

Ashley

The property was clean!

Friends

10/10

Exceptional

23 Mar 2026

Christopher

Always a good stay

Partner

10/10

Exceptional

22 Mar 2026

Nicole

Clean rooms. Friendly staff

Partner

10/10

Exceptional

22 Mar 2026

Linda

The gym was great!

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Jennifer

N/a

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Kathie

Staff was very friendly. Rooms were clean bed was comfortable.

Partner

10/10

Exceptional

18 Mar 2026

Sophanna

Only place I book unless it’s full. Was upgraded at check in so that was a plus

10/10

Exceptional

16 Mar 2026

David

This hotel is my go to place when I go to Rhode Island. The staff is always attentive. The hotel is always clean and safe and very comfortable.

Self

10/10

Exceptional

15 Mar 2026

Jason

everything was nice and clean

10/10

Exceptional

14 Mar 2026

Melissa

Property was clean, quiet and friendly. Took the shuttle to the airport for early morning flight.

10/10

Exceptional

08 Mar 2026

Richard

Wonderful...clean place. Wow!

Self

8/10

Excellent

04 Mar 2026

Nell

A great spot near shopping

10/10

Exceptional

02 Mar 2026

Amanda

Always a good stay, staff is always nice and accommodating.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Lisa

Nice staff

10/10

Exceptional

25 Feb 2026

Natalie

I absolutely loved this hotel. The staff were super friendly & the rooms were very clean as well. I would definitely recommend this hotel to anyone!!

Family

10/10

Exceptional

21 Feb 2026

alyssa

The staff was AMAZING. We would stay here again just because of how lovely the staff was. From check in to check out everyone we interacted with was great. And breakfast was so yummy! They even made to order pancakes for my 6 year old which were not included in the buffet.

Family_with_children

10/10

Exceptional

18 Feb 2026

Adrienne

Excellent staff and room. Exquisitely clean!

10/10

Exceptional

16 Feb 2026

David

Staff: customer focused.

10/10