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Alamanda Palm Cove Resort by Lancemore
Cairns - QLD · Australia
Veivers Road, 1View location
9.4/10Excellent561 Reviews
Cleanliness9.2/10 9.2
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition8.8/10 8.8
Location10.0/10 10.0
Neighborhood9.8/10 9.8
Value8.6/10 8.6
Amenities8.8/10 8.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Alamanda Palm Cove Resort by Lancemore
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this Colonial aparthotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Grab a bite to eat at NuNu Restaurant, a beachfront restaurant where you can take in the ocean view and dine alfresco.
You can also stay in and take advantage of the room service (during limited hours). Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 69 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
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With a stay at Alamanda Palm Cove by Lancemore in Cairns (Palm Cove), you'll be steps from Palm Cove Beach and 14 minutes by foot from Palm Cove Jetty. This luxury aparthotel is 14.4 mi (23.2 km) from Cairns Esplanade and 1.1 mi (1.8 km) from Kuranda National Park.
Make yourself at home in one of the 69 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Conveniences include safes and separate sitting areas, and housekeeping is provided weekly. Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Beach services
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No elevators
By ocean
Car recommended
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 7 days
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- A car is recommended for transportation to and from this property.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
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Minimal age
18
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Optional fees
- Airport shuttle fee: AUD 28 per person (one-way)
- Airport shuttle fee per child: AUD 15 (one-way), (up to 12 years old)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Palm Cove Beach
0.1 km / 0.1 mi
Palm Cove Jetty
1.1 km / 0.7 mi
Kuranda National Park
1.8 km / 1.1 mi
Back Shot Beach
1.9 km / 1.2 mi
Buchan Point
2 km / 1.2 mi
Wet Tropics of Queensland
2 km / 1.2 mi
Clifton Village Shopping Centre
2.2 km / 1.3 mi
Macalister Range National Park
2.2 km / 1.3 mi
Clifton Beach
2.9 km / 1.8 mi
Kewarra Beach
3.5 km / 2.2 mi
Mount Formartine North Summit
6.6 km / 4.1 mi
Smithfield Conservation Park
7 km / 4.4 mi
Trinity Beach
9.3 km / 5.8 mi
Earl Hill Conservation Park
9.4 km / 5.8 mi
Moon River Beach
10.1 km / 6.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2000
- Year of most recent renovation: 2013
- Total number of rooms: 69
- Number of floors (main building): 1
- Single rooms: 26
- Double rooms: 26
- Suites: 60
- Apartments: 60
- Triple rooms: 18
- Quadruple rooms: 18
- Superior rooms: 30
- hotel
Show 81 more facilities & services
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Beach
- Golf course
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Car hire
- Transfer serviceExtra charge
- Secure parking
- Airport ShuttleExtra charge
- Room service
- Laundry service
- Medical service
- Bicycle hire service
- Babysitting service
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- ShopExtra charge
- Garden
- Terrace
- Bicycle storage
- Concierge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Library
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Highchairs
- Conference room
- Meeting room: 2
- ProjectorExtra charge
- Conference hostessExtra charge
- PhotocopierExtra charge
- Indoor freshwater pool: 1
- Outdoor freshwater pool
- Outdoor saltwater pool: 3
- Outdoor heated pool: 1
- Sun loungers
- Parasols
- Game roomExtra charge
- Hot tub
- Massage
- Spa treatments
- Spa centre
- Breakfast
- Breakfast served to the table
- Hot breakfast
- À la carte lunch
- À la carte dinner
- Gluten-free meals
- Vegetarian meal
- Snacks
- Non-smoking establishmentExtra charge
- DivingExtra charge
- Table tennisExtra charge
- FitnessExtra charge
- Billiards
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT THREE BEDROOMS WITH VIEWSAPARTMENT • THREE BEDROOMS WITH VIEWSAPT.B3-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT THREE BEDROOMS WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B3-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT FOUR BEDROOMS WITH VIEWSAPARTMENT • FOUR BEDROOMS WITH VIEWSAPT.B4-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- FOUR BEDROOMS WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT FOUR BEDROOMS WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- FOUR BEDROOMS WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B4-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT POOL VIEW KING BEDAPARTMENT • POOL VIEW KING BEDAPT.KG-VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT POOL VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- POOL VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.KG-VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT SEA FRONTAPARTMENT • SEA FRONTAPT.SF
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SEA FRONT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT SEA FRONT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SEA FRONT
Adult and child limits apply within the room's total guest limit.
Room code: APT.SF
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT FOUR BEDROOMSAPARTMENT • FOUR BEDROOMSAPT.B4
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- FOUR BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT FOUR BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- FOUR BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B4
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT POOL VIEW TWO BEDROOMSAPARTMENT • POOL VIEW TWO BEDROOMSAPT.B2-VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- POOL VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT POOL VIEW TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- POOL VIEW TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO POOL VIEWSTUDIO • POOL VIEWSTU.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
STUDIO POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: STU.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT POOL VIEW ONE BEDROOMAPARTMENT • POOL VIEW ONE BEDROOMAPT.B1-VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- POOL VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT POOL VIEW ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- POOL VIEW ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT POOL VIEWAPARTMENT • POOL VIEWAPT.VP
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT POOL VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- POOL VIEW
Adult and child limits apply within the room's total guest limit.
Room code: APT.VP
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT BEACH FRONTAPARTMENT • BEACH FRONTAPT.BF
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- BEACH FRONT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT BEACH FRONT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- BEACH FRONT
Adult and child limits apply within the room's total guest limit.
Room code: APT.BF
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT BEACH FRONT TWO BEDROOMSAPARTMENT • BEACH FRONT TWO BEDROOMSAPT.B2-BF
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- BEACH FRONT TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlamanda Palm Cove Resort by Lancemore
APARTMENT BEACH FRONT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- BEACH FRONT TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-BF
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Alamanda Palm Cove Resort by Lancemore
100
reviews shown
Kate Louise
Great propertt
Amy
It was very good but the cost for the night was high.
Emily
Love love love this place and hotel. Attached to Nunu which is the restaurant I loved most and the most stunning location overlooking the beautiful ocean and palm trees. A gorgeous nook tucked into the most stunning pocket of Australia
Kelly
Beautiful location with all the room amenities for a self contained stay. More expensive than other properties in Palm Cove, but you have the advantage of being up the ‘quiet’ end, and having access to 3 pools.
Our apartment (25) was well appointed, missing only a couple of essentials like cling wrap and foil to make it truly an easy experience. Plenty of other consumables present. Apartment was tidy and suited our family well. Can highly recommend the tavern up the road for dinner!
We’ll be back - it’s a lovely location and well suited to families looking to balance a lux holiday with self catering to keep costs down.
Our apartment (25) was well appointed, missing only a couple of essentials like cling wrap and foil to make it truly an easy experience. Plenty of other consumables present. Apartment was tidy and suited our family well. Can highly recommend the tavern up the road for dinner!
We’ll be back - it’s a lovely location and well suited to families looking to balance a lux holiday with self catering to keep costs down.
Diana
Beach view what you see is what you get
Natasha
What qualifies as luxury accommodation? The apt had cheap ikea style furniture, pleather chairs and rusty balcony furniture. The couch was concrete slab with cushions on it. The swimming pool was nice, and the staff friendly. But definitely no more than 2* accommodation. Would not book again
Heidemarie
Beautiful view, very clean room and the staff were great. Directly on the beach.
Lisa
On the positive side there were lovely beach views, excellent staff, and it was a great location close to everything in Palm Cove. There were nice touches like complimentary chocolates in the fridge on arrival. The things that weren’t so good included: the hot water in the shower never got past warm, the aircon in the main bedroom didn’t blow cold air when set on cool mode, the towels were small and thin and it was impossible to block out the light by closing the Venetian blinds. Additionally, the room was directly opposite the chapel so privacy was limited. Overall it was good but expensive
Lisa
Fabulous rooms - large, roomy and very quiet, excellent customer service - complimentary chocolates and champagne provided, the location was perfect and 3 fantastic pools. We look forward to our next stay.
Awantha
Spacious and clean rooms.
Jarrad
Room could have been cleaned a bit better. Needs a deep clean. Unfortunately we experienced bugs in the kitchen, lounge and bedroom. We found the towels a bit
Tiffany
Only issue that the stairs everywhere was not mentioned even the room was on two floors otherwise great
Tarryn
Great location and staff
Althea
Fantastic staff and that view! 😲
Renee
Clean and functional
Ian
Great location. Beachfront view, easy access to the water and multiple options for food in walking distance.
Sameera Nadig
Will be keeping this as constructive as possible. At best the property is 4 star. The room I booked was one bedroom pool view and I was put in a two bedroom ground floor room which overlooked the fence of the pool, NOT the pool.
Cleanliness needs to be seriously looked into. The room was extremely dusty and I started sneezing within 10 minutes of entering the room. It was quiet evident that the room had not been deep cleaned for a long time. The plant in the kitchen had a thick layer of dust all over, some of the sofa cushions smelt like feet, bed side tables and kitchen island was sticky, washing machine smelt like mould. Worst of all, one of the toilets was not cleaned at all and had marks all around the edges and the bowl and that particular bathroom smelt bad throughout.
There were cockroaches in the laundry, geckos in the living room and ants in the bed. These ants were very tiny and kept crawling around our heads and face through the night.
“This is common in Far North Queensland” is not an excuse and regular pest control should be the norm.
Main apartment door wouldn’t close on its own force, bathroom and kitchen lights flicker and make a static noise, and water pressure in the shower is too low. Bedroom was missing a TV remote and bad WiFi.
Overall it was disappointing to have spent over $1500 for a Birthday getaway and receive an average product. The location is beautiful, good restaurants around and away from chaos. Staff were amazing, Gabby was a highlight.
Cleanliness needs to be seriously looked into. The room was extremely dusty and I started sneezing within 10 minutes of entering the room. It was quiet evident that the room had not been deep cleaned for a long time. The plant in the kitchen had a thick layer of dust all over, some of the sofa cushions smelt like feet, bed side tables and kitchen island was sticky, washing machine smelt like mould. Worst of all, one of the toilets was not cleaned at all and had marks all around the edges and the bowl and that particular bathroom smelt bad throughout.
There were cockroaches in the laundry, geckos in the living room and ants in the bed. These ants were very tiny and kept crawling around our heads and face through the night.
“This is common in Far North Queensland” is not an excuse and regular pest control should be the norm.
Main apartment door wouldn’t close on its own force, bathroom and kitchen lights flicker and make a static noise, and water pressure in the shower is too low. Bedroom was missing a TV remote and bad WiFi.
Overall it was disappointing to have spent over $1500 for a Birthday getaway and receive an average product. The location is beautiful, good restaurants around and away from chaos. Staff were amazing, Gabby was a highlight.
deborah
great place to stay
Susan
The rooms are large and have everything you could possibly need, including a full kitchen and washer/dryer. The property has multiple pools and plenty of restaurants within walking distance and a great little grocery store right next door.
Peter
Stairs are very steep
Gary
Beautiful location& views. Highly recommend.
Rosemary
Best location in Palm Cove with beach access- older resort with good facilities and well maintained. We had a 2 bedroom beachfront unit on level 2. Bedroom one had an ensuite and large bed. Bedroom 2 had twin beds pushed together and a family bathroom across the hall. More suitable for parents and children.
Tip for next renovation- We prefer a modern walk in shower in ensuite, rather than shower over bath provided in both bathrooms. Stairs can be annoying- no lifts- but older guests seemed to be managing. Ask for ground floor if you have mobility issues. Staff thankfully carried our bags for us.
We enjoyed the vibe of peak tourist season and Nu Nu restaurant and walking to a selection of restaurants shops markets etc in Palm Coves beachside strip. There’s a small supermarket and a bottle shop walking distance behind the resort- or get a delivery from Woolies. Palm Cove is the nicest presented waterfront village in the area and Alamanda reflects this in their own presentation and styling. We 4 adults enjoyed our stay. Watching the life of the waterfront was entertaining- weddings, photo shoots, yoga every day.
Tip for next renovation- We prefer a modern walk in shower in ensuite, rather than shower over bath provided in both bathrooms. Stairs can be annoying- no lifts- but older guests seemed to be managing. Ask for ground floor if you have mobility issues. Staff thankfully carried our bags for us.
We enjoyed the vibe of peak tourist season and Nu Nu restaurant and walking to a selection of restaurants shops markets etc in Palm Coves beachside strip. There’s a small supermarket and a bottle shop walking distance behind the resort- or get a delivery from Woolies. Palm Cove is the nicest presented waterfront village in the area and Alamanda reflects this in their own presentation and styling. We 4 adults enjoyed our stay. Watching the life of the waterfront was entertaining- weddings, photo shoots, yoga every day.
jane
Lovely view from the balcony of the beach. Great to get help with the luggage given there was no lift. The negative is that there are no toilets near the pool. This was a real problem given that we were on the third floor and had a small child.
Paul
Best position in Palm Cove
Loved the position of the hotel and the pool areas. Our room had a lovely outlook and was spacious but was a tad dated. Overall a great experience though and would definitely return.
Sam
Great location away from the crowds. However the property is way over priced for its accommodation and services. The apartment is spacious but dated.
Dar
Great stay.
Excellent location in Plam Cove and lots of space in each apartment. The washer and dryer were perfect. The towels were subpar and the toilet and amenities are not at a 5 star level. But, great location and space for all we wanted to do.
alex
Kitchen was dirty, dust everywhere, beds and bed sheets dirty. Not recommended
Foong Yee
Our stay at Alamanda was truly relaxing and peaceful. The beachfront location provided stunning ocean views, and the tranquil atmosphere made it easy to unwind. The spacious, well-appointed suites and lush gardens added to the overall sense of serenity. A perfect place to rejuvenate!
David
Loved the service!
kamaljit
Right on the beach
Amazing Stay & experience
There were couple of issues with accomodation, manager was so good he took action immediately.
Definitely will stay here again.
There were couple of issues with accomodation, manager was so good he took action immediately.
Definitely will stay here again.
Sarah
Location and friendliness of reception staff
Elizabeth P.
Huge apartment with complete kitchen facilities. Direct view of ocean from living room. Had two bathrooms but both had rain showers with low flow.
Kristin
Our second time staying at Alamanda was amazing and i cant fault the staff and their welcoming nature. They go above and beyond for their clients and the small personal touches of a box of chocolates and a handwritten welcome note definitely make the best first impressions.
Chris
The good things about this property are the position and the service. The building is neat but needs to be updated.It is an excellent 70-style property. Old noicy ceiling fans. It needs a fresh makeover, not just paint. It is too expensive for what it is.
Wendy
tops my bucket list for location.
beachfront tranquility on the shores of Palm Cove
beachfront tranquility on the shores of Palm Cove
Benjamin James
Beautiful location. Rooms were spacious, clean and recently renovated. 3 pools and a hot tub. Small issue was fixtures were not replaced with upgrade and short showers if 4 people wanted a warm shower.
Karina
This is a great location on the beachfront with easy access to the beach and the many restaurants and cafes on offer in Palm Cove. What we loved was the choice of pools and especially the jacuzzi! What we didn’t like was the bedding and pillows. They were way too soft. Slept terribly while we were there. Some of the fittings were dated and worn too. Expected more for the price. But overall a good stay.
Andrew
Beautiful location and well kept facilities - amazing holiday - would definitely recommend.
Mina
Great part of the world
Lucill
Lovely location adjoining the beach. Apartment was older style but large, clean and well fitted out.
Matthew D
Palm Cove Retreat
This place was exceptional. Right on the beach, easy walk to anywhere in Palm Cove, plenty of space for our family of four. Highly recommend!
Jeff
Full price no amenities
If you’re gonna claim to be 5 star and book a full price pool view.. even the pool is a demolition zone, the spa is closed, the fitness center is closed, and the hot tub is a cold tub.. well that ain’t right.
John
We loved the property but the hot tub beside the pool was being worked on so there was some noise during the day.
Jade
I was allowed early check in which was amazing. Rooms are beautiful and very clean.
The pools are big, clean
I think the best part was the really friendly , approachable staff and management.
I had a wonderful stay and will be back
The pools are big, clean
I think the best part was the really friendly , approachable staff and management.
I had a wonderful stay and will be back
Domenico
close to nthe beach and quitenees
Kevin
Good location but very uncomfortable beds resulted in poor sleep.
Jeffrey
Stunning location as always with great dining options nearby. Good room but misleading photos as was ground floor not upper floor with balcony. Disappointed the heater was broken in spa/pool and no urgency about fixing it. Needs to be working especially in winter months.
Hotel chat system for service inquiries also not working.
Not the five star experience we’ve always had here before.
Hotel chat system for service inquiries also not working.
Not the five star experience we’ve always had here before.
Theresa
Loved our stay here. Property is a little tired but didn’t take away from our experience. Great for families.
Dugald
Property very good. NuNu excellent. Cairns Aquarium excellent. Kuranda Butterfly Sanctuary has a sign outside saying open over a picture of a Ulysses Butterfly but after viewing when asked where they were told they haven't had any since 2015!! Mosman Gorge worth the visit.
R Gianna
Nice and relaxing
My husband and I really enjoyed our stay. It's located in a beautiful walkable area. The staff is very friendly and helpful. We had everything we needed and would stay here again.
Ziguang
Good
Terrence
Close to beach
Mark
Needs a fresh up
Tavita
Had an excellent stay at the Alamanda which started from the time we arrived. Room was very spacious and had an ensuite and bathroom. We had the 1 bed suite with pool view which was convieniently located across from the pool on the ground level. Just be aware that there are no lifts so if you happen to have an apartment on the upper levels, you will need to take the stairs. Lots of dining options around which we tried a few during our stay (NuNu, Chill at Portovillo and even the Tavern hidden down a pathway). Will definitely stay next time and bring the entire family!
Michael
Amazing resort on a great stretch of beach with tons of delicious food options. The resort itself had a very tropical feel to it and Palm Cove was a great beach that is an easy drive to Cairns.
Leigh
Absolutely fantastic. Couldn't fault
Apartment was amazing 11/10. Ultra modern appliances.
Super comfort.
Fantastic Location
Super comfort.
Fantastic Location
Maria
Perfect location close to restaurants and right on the beach. Shopping centre about 20 minute walk. Three pool areas. We had suite 1 which is on the beach, would definitely return to Alamanda and ask for the same suite.
Sarah
Not the best for travel with a young child
Great location. Lovely staff.
Unfortunately for the price I paid I wasn't expecting a room with a set of internal stairs, folding wooden door and window shades and an easily openable door to the balcony which had a low rail and furniture to climb on. Not the best for travel with a young child
Unfortunately for the price I paid I wasn't expecting a room with a set of internal stairs, folding wooden door and window shades and an easily openable door to the balcony which had a low rail and furniture to climb on. Not the best for travel with a young child
trent
Great location , friendly staff. Perfect for family.
Wendy
Beautiful property located right on the beach
janine
lovely vibe... tropical and cool. big apartment elegant but the stand out was the customer service by the staff. Really outstanding
Bengt
Grear location, grear service
Catherine
Beachfront apartment with a view.
Ground floor beachfront apartment provided easy access to the pools & beach.
Sitting on the front deck looking out to the sea was so relaxing.
The on-site restaurant was superb as were other restaurants within walking distance.
Have already recommended this accommodation to friends.
Sitting on the front deck looking out to the sea was so relaxing.
The on-site restaurant was superb as were other restaurants within walking distance.
Have already recommended this accommodation to friends.
Sarah
Loved the location and it’s ambient atmosphere. Staff exceptional and the grounds were immaculate.
Kezia
We got 2 beds apartment facing the pool. It’s very clean and spacious, the house looks super new, the bed is very comfortable We were at the 4th floor, unfortunately this place doesn’t have a lift in case you have big luggage.
anna
This was my second stay at this property and once again I loved every moment.
Booked 2 bedroom sea view room and it was amazing
Great views, large balcony, spacious rooms.Very clean and comfortable beds
This is a beautiful looking hotel with gorgeous gardens
There are 3 pools.Such a relaxing property
Special big thank you to staff member Dan who went out of his way. Extremely polite and professional
Booked 2 bedroom sea view room and it was amazing
Great views, large balcony, spacious rooms.Very clean and comfortable beds
This is a beautiful looking hotel with gorgeous gardens
There are 3 pools.Such a relaxing property
Special big thank you to staff member Dan who went out of his way. Extremely polite and professional
Michelle
Amazing Location. The property is well looked after. Beautiful reception staff. Complimentary up grade and late checkout. The staff went above and beyond to make us welcome and super comfortable. Highly recommend Alamanda.
Linda
First time staying here with my husband and no kids! Location is perfect and the surrounds are beautiful. Walking distance to everything. Staff were really lovely.
We were upgraded to a 2 bedroom which was lovely but really way to big for our needs. The furniture is really ageing and not really what you’d expect for 5 star. The built in lounge probably the most uncomfortable lounge I’ve ever sat on! Kitchen was lovely. The pools were great and temperature was perfect. Glad it had an adults only pool however it could use some umbrellas over the lounges as there was no sun protection.
The pool menu very limited with just crisps and limited drinks.
Overall a great stay and would come back again.
We were upgraded to a 2 bedroom which was lovely but really way to big for our needs. The furniture is really ageing and not really what you’d expect for 5 star. The built in lounge probably the most uncomfortable lounge I’ve ever sat on! Kitchen was lovely. The pools were great and temperature was perfect. Glad it had an adults only pool however it could use some umbrellas over the lounges as there was no sun protection.
The pool menu very limited with just crisps and limited drinks.
Overall a great stay and would come back again.
Peter
The location right on the beautiful Palm Cove Beach
MICHAEL
Beach access without a road, adult only pool. Room service was great, and apartment was really spacious.
Verified traveler
The location is superb. Accommodation very nice. Hopefully will be back.
Verified traveler
Best location in Palm Cove .....
Staff were very good
Restaurant and Room service were practically non-existent
Staff were very good
Restaurant and Room service were practically non-existent
Verified traveler
Fantastic room setup for what we needed (3 adults, 1 teenager, preschooler and an infant) and the baby items they provide make for a very comfortable stay. Keeping on top of some of the room maintenance, including the condition of the games room and going back when the gym is reopen would improve the experience
Verified traveler
Fabulous location right on the beach, lovely views from our apartment with full width windows, rainforest views from the bedroom, our suite was spacious enough to entertain 4 guests Staff were friendly and helpful and we had a very relaxing stay
Sandra
Lovely Couples retreat!
The staff were amazing and our stay was great! Especially the couples massage. Loved the Nespresso coffee machine...The only thing was the layout of the apt. No toilet in the main living areas. Too many stairs!!! Wonderful to step straight out to the beach!
Francisco
Friendly staff, perfect location, so clean. Restaurant based at the hotel was fantastic. The pools were awesome. Will be back
Stuart
Relaxing stay
This is a gorgeous property located right on the beach. Has a very relaxed laid-back vibe with friendly, helpful staff.
Janet
Another wonderful stay at Alamanda (3rd time here). Their beachfront apartments have the best and uninterrupted view of the beach. A truly magical place! Extra thanks to Daniel and Jess, who went out of their way to make our holiday even more perfect. Look forward to our next visit.
Verified traveler
The beachfront view was beautiful. Lovely gardens and wonderful check in staff
Peter
Very nice stay. Great location at end of Palm Cove. Large rooms, great access to beach, 3 pools, very clean.
Jayne
Was amazing except gym was tucked away underground- limited weights and no water available otherwise everything else was perfect- beautiful rooms and comfortable beds.
Bec
Well appointed apartments that had everything you could possibly need. All appliances were top of the range
Jayne
Alamanda has the best position in the palm Cove, Beautiful scenery and walking distance to plenty of restaurants and bars
Omar
Improvement needed
Awesome location right on the beach, nice pools and adults area, kids pool is heated but that one is always busy they might considered to heat up the others. Room is spacious my only complaint is the restaurant, awful service, high prices and limited menu. Breakfast average price is $30 plus toast around $9 so you can draw your conclusions, odd opening times and days but the worse are the rude waiters and manager, not aligned with the rest of the service of the hotel
Sara
Perfect location, facilities, staff and really clean.
Mike
We had a spacious pool view room that was great. Main pool was protected from the wind and we had a complimentary late late checkout thx
Janette
Perfect position on the beach front. The staff are wonderful & very helpful in every way. The apartments are a little dated but still very comfortable.
Meghann
Infested with ANTS and RUDE staff!!
ROOMS INFESTED WITH ANTS (multiple rooms according to other guests) AND ALSO SOOOOO RUDE WHEN WE TRIED TO HAVE THEM ADDRESS IT/GIVE US A DISCOUNT!! BEWARE!! We were on vacation from the US, for our honeymoon. They did a nice a job of being understanding about our delayed flight from Brisbane, had the room nicely arranged with music & champagne and overall was lovely check-in. The location and other accommodations were nice and MAY have been worth the cost, but the ANT INFESTATION in our room, AND MOST IMPORTANTLY THE TWO DIFFERENT RUDE FRONT DESK CLERKS MADE IT A HORRIBLE EXPERIENCE! We had a plate of frosting from a piece of cake that I left on the coffee table IN THE LIVING ROOM for maybe an hour while watching TV that got COMPLETELY COVERED IN ANTS, TO THE POINT I ALMOST BROKE IT WHEN I PICKED IT UP W/O REALIZING IT WAS COVERED IN ANTS. The first front desk person just brushed us off (\"oh sure, ill let housekeeping know\"/\"it's your fault for not telling house keeping about it in the middle of the night-at 11pm) and the other front desk/\"hospitality manager\" wanted us to \"pick something from the gift shop (probably $5-$10 for a room we paid TWO-HUNDRED A NIGHT for). That was only after we made it VERY clear how unhappy we were at the end of our stay!! BEWARE MULTIPLE ROOMS INFESTED W ANTS AND THE STAFF IS AWARE AND DOES NOT CARE/not willing to address it/properly take care of it! OUR KITCHEN, ONE OF THE BATHROOMS AND LIVING ROOM WAS COVERED!! SO BEWARE!! Not only the kitch
Joanne
Cedric made our experience pleasant before we even arrived. We got a upgrade to the beachfront room and it was more than what we could of asked for. He went above and beyond to ensure our stay was amazing. Will be recommending Alamanda to all my family and friends when staying at palm cove and can’t wait to get back there. Thanks again Cedric for all your help
Verified traveler
The check in was fine, but we asked for toothbrushes riggt when we arrived and they said they will bring them, but only told us they dont have any more left at night. We could have bought them if they told us earlier when the shops were still open.
Joanne
Perfect location & accommodation, we’ll be back.
The complex of apartments is older than some, but in a perfect location; at one end of the main beachside ‘strip’, it actually has a beach front and is adjacent to a creek & foreshore reserve. Grounds, pools and buildings are attractive and well maintained (one wing being repainted during our short stay). Apartments are spacious, very comfortable and well appointed. Some bathroom fittings could use an update and WiFi access was not available in some areas of our apartment - all minor matters. Staff were helpful & professional; the restaurant NuNu excellent. If stairs are an issue this facility has no lift. No problem for us, we intend to return and are very happy to recommend.
Jason
50th Birthday Retreat
Spent 3 nights with my wife to celebrate my 50th Birthday and was not disappointed. From welcoming drinks at check in to free room upgrade due to refurbishment work be carried out during our stay. The location and outlook is absolutely superb along with three pools to choose from. Can not wait to return and highly recommended staying in slice of paradise.
Verified traveler
Amazing service from time of arrival to time of departure from Cederic. He made us feel welcome and always checking to see if everything was ok. Nothing was too much to organise. Rooms very clean and also the pools were spotless. Can highly recommend Alamanda Palm Cove.
Verified traveler
Enjoyed the spacious rooms, daily servicing and attentive staff
Andrew&Claire
Fantastic setting right on the beach. Staff were very helpful and friendly, the service was excellent, and the apartments were roomy and well maintained. The beds were comfortable and we appreciated the extra pool towels. Our apartment had good kitchen facilities, which helped keep cost down as we didn't need to eat out all the time. I highly recommend the beachfront apartments and I'd happily return.
Verified traveler
The heated pool is wonderful, set amongst beautiful trees. I was disappointed with the “fitness centre”. It’s really a rather small room with a limited amount of equipment. If you are serious about working out then you couldn’t really do this with more than one other person in the same room...it’s just too small. Similarly, the games room could do with a refresh.
The beds in our suite were extremely comfortable, and the unit was relatively well equipped with washing machine, kitchen, etc. Some of the kitchen appliances are getting old. Our dishwasher broke (however someone came to fix it immediately, which was great). Some of the cooking utensils could be upgraded. For example, the cooking knives were very blunt and needed sharpening.
The beds in our suite were extremely comfortable, and the unit was relatively well equipped with washing machine, kitchen, etc. Some of the kitchen appliances are getting old. Our dishwasher broke (however someone came to fix it immediately, which was great). Some of the cooking utensils could be upgraded. For example, the cooking knives were very blunt and needed sharpening.
eric
For the price we thought the resort was a bit tired. Nonetheless food and service were very good and Palm Cove was a delight.
Sylvie
I will keep coming back!
Loved it - it was my second time back at this beautiful hotel. Cedric offered an extremely warm welcome, and a slight issue with my room after my first night (which was absolutely a one-off) was very well taken care of, and the staff went out of their way to ensure I was extremely comfortable for my second night. I love this hotel, and can't wait to return next year! Perfect location, great spa and restaurant, amazing pools, lovely grounds.
Kim
You can not fault the room size and location, however I would not recommend this property if you are travelling with toddlers or young children. We booked a two bedroom because the three bedroom had stairs in it. We were ‘upgraded’ to a three bedroom (with stairs) and we said we wanted to go back to a two bedroom were Told we couldn’t unless we wanted to move twice in our 6 night stay. The three bedroom was also on the third floor leaving us lug a newborn, toddler and belongs up 2 flights of stairs every time as there are no lifts. They provided us with a child gate, however it created a lot of hassle and annoyance. The balcony is really dangerous as a toddler can easily climb up and fall over the rail. Our two year old figured out how to open the very easy and loose lock on the door within an hour. The only heated pool is very dangerous as it has a very steep drop off to two metres only leaving a very small area of the pool usable with you have young children. The staff at the resort are wonderful however can’t compensation for the other shortfalls. The wifi is awful too.
Verified traveler
Spaciousness of suite. Quality of restaurant. Overall ambience.
Location & surroundings
Alamanda Palm Cove Resort by Lancemore
Veivers Road, 1, Palm Cove, Australia
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Alamanda Palm Cove Resort by Lancemore
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