Shana by The Beach - Manuel Antonio

Costa Rica , Pacific Central Coast
MANUEL ANTONIO, Road to Quepos Point, Manuel Antonio
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100 reviews shown

10/10

Exceptional

12 Mar 2026

Michael

Just got back from a stay at Shana. Both the property and staff were fantastic. They went out of their way to help us… with things related to coming and going, setting up outings for the day that kind of thing. They are responsive to questions asked over the net/expedia which is something other places are not. Much appreciated. Also much appreciated is their handling of our late check in and check out.

The hotel is on a fairly steep hill, so bear that in mind if mobility impaired… that going from your room to the pool/restaurant/reception might be tricky. This is offset by the golf carts that staff regularly have on hand to drive people up and down the hill, much appreciated by my mobility impaired wife. There is a beach that is walkable from the hotel, there are tents and chairs available to rent there along with kayaks and other equipment. It is swimmable and it is snorkel-able (not as clear as I am used to but still very nice to be able to do from the properly). The restaurant is great, the food fantastic and the service quite attentive.

I only have smaller things to be constructive about related to the kitchenette part of our room, like the stove not being levelled and one of the clips for the top of the fridge’s water dispenser missing.

It was a great time, the kids loved it and would readily recommend it. I actually just spent the wait before the last flight telling another family about how nice it was.

Family_with_children

8/10

Excellent

10 Mar 2026

DharmendraKumar

very good property, they need to install elevator, also they should mentation beach access, challenges.

Partner

10/10

Exceptional

09 Mar 2026

Mauro

The ocean was visible from the restaurant and pool. Great food at the restaurant. We had the Tico Roll, hamburger, Hawaiian pizza cooked in a wood fire oven and a chicken wrap. All were splendid. Excellent choices at the breakfast buffet. Lovely maintained pool with a bar that had a happy hour. The only drawback was the steep walk to our room, to the beach or to get to the main road which was a km away. It didn't bother us but if you don't like a challenge grab a can. Rides in a golf cart we're provided if needed. Beach was excellent but wear swim shoes because of the lovely lava rock. Plenty of restaurants within the km. The staff was extremely friendly. So happy with our choice.

Partner

8/10

Excellent

08 Mar 2026

Ian

We loved this place! Very charming and beautiful, highly recommend for families but not necessarily for couples or friends. Only things missing from the hotel: a gym and a bit more of a daytime vibe/activities (Yoga, workout classes, etc) and maybe some entertainment. The venue closed down very early every night, so perfect for those looking for a quieter experience. Although the location is incredible and full in nature: we had monkeys visit us everyday! :)

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Michael

Room was spacious with beautiful ocean view, just like the picture in the ads. The monkeys coming up to our patio was an unexpected extra. Golf cart driver was always around to offer trips up the STEEP hills from beach access, restaurant, and pools to guest rooms, though we preferred getting the workout. Pools were glorious. Beach pretty nice, though I'd recommend the better beaches inside park or outside park entrance. Staff went out of their way to get us a national park tour after an initial miscommunication canceled our reservation. Staff were wonderful all around. My only complaint is that the area around the hotel was not walkable and it was difficult to get to the nearby restaurants and music clubs without a taxi.

Partner

10/10

Exceptional

06 Mar 2026

Patrick

Great rooms. A phenomenal staff. Amazing swimming pool area and easy access to the beach

10/10

Exceptional

05 Mar 2026

Michele

Ocean view from r room was spectacular!! Monkeys everywhere, birds, sloth on the beach!! Private path to beach, great restaurant, adult pool !!

Partner

10/10

Exceptional

03 Mar 2026

Doris

Beautiful property. Great access to a wonderful little beach. Be prepared to walk. 20 minutes down to the beach and 15-20 minutes up hill back to the hotel. Staff were friendly and very helpful. Saw lots of monkeys and lizards at the property.

10/10

Exceptional

02 Mar 2026

Kevin

I like the separate adult pool from the kids pool and everything else is always excellent.

Great staff.

Self

8/10

Excellent

28 Feb 2026

SUSAN

Staff was nice, room spacious, hotel was on a slope, some walk upon and down. Have ocean view in the pool and restaurant.

Family

8/10

Excellent

28 Feb 2026

Nina

Staff was very helpful and friendly. Beautiful setting.

Partner

6/10

Pleasant

27 Feb 2026

Julie

Bathroom was terrible. Flushing toilet was a challenge and requested maintenance did not solve the issue. Poor maintenance of toilet, sink faucets bent and spray all over. Very dark tile and poor lighting - almost impossible to put on make-up, etc. Breakfast buffet had a lot of options but very average in quality. TV sound was terrible. Room clean. Gorgeous views. Staff was helpful driving guests up and down from facilities to room since hotel is on a very steep incline (their pleasant nature would be the highlight). Overall, just an average hotel with a beautiful view.

Partner

10/10

Exceptional

26 Feb 2026

Sonya

Clean room, good amenities, beautiful wildlife seen from our balcony.

10/10

Exceptional

24 Feb 2026

Ronald P.

Our room was really comfortable. It was so clean, too. We chose a garden view so we could see wildlife, and we were not disappointed. Every morning we had capuchin and howler monkeys. I saw and heard macaws as they flew by, and the path to the beach was just a few steps from our room.

Family

10/10

Exceptional

22 Feb 2026

Jeanine

Loved the stunning location, carved into the rugged hillside between a pristine, quiet beach and the national park wildlife preserve.

Hotel is classy, safe and comfortable. The staff are professional, friendly and super helpful. Our bellman, Jaiyo, was amazing! He made sure we had everything we needed to enjoy our stay. We'll be back!

Partner

10/10

Exceptional

22 Feb 2026

Dina

Rooms were clean, staff was amazing! So helpful and accommodating.

Family_with_children

10/10

Exceptional

22 Feb 2026

Nicole

Yes

10/10

Exceptional

22 Feb 2026

Kathleen

The view was incredible, breakfast was delicious and the hotel staff were super helpful!

Family_with_children

10/10

Exceptional

22 Feb 2026

Jeff

The staff was so friendly and helpful. The hotel was beautiful. The rooms were spacious and clean. We were just a short hike to the beach, on a path that Shana provided. The food was delicious, and breakfast was included! Plus the monkeys were fun to watch. Just make sure to lock your patio door!

Family

10/10

Exceptional

19 Feb 2026

Mary

Our stay at Shana by the Beach was wonderful! The employees were so kind and helpful. We enjoyed watching the monkeys every day. We walked down to the beach and had a great time. The walk back up wasn’t as great but we have more muscular legs from doing it!

Family_with_children

10/10

Exceptional

18 Feb 2026

MARC

We had a great time at this hotel ! We loved being able to see the Monkeys with our 2 kids, the access to the beautiful beach, the warm pool with the bar. Highly recommend !

Friends_and_family Family

4/10

Poor

13 Feb 2026

Allan

no point in saying anything abot this hotel as the m management m/ owner are in complete denial. Despite having luke warm food from room service customers are just called liars and there is nothing wrong with the food.

Leisure Partner

8/10

Excellent

13 Feb 2026

Francisco

Friendly and helpful staff. Great beach and swimming pools. Very fair food and great breakfasts. However the hotel, in general, is looking a bit tired and in need of a good spruce up.

4/10

Poor

06 Feb 2026

Rina C

We stayed 3 days: 2 days in the Jungle View and then switched to an Ocean View on the last day (paying a high premium that wasn't worth it).
Let's start with the Pros: The staff was extremely friendly and helpful, always with the best attitude and smile; the access to the beach was beautiful, and the beach itself was one of the best in the Manuel Antonio/Quepos area.
Cons: Both rooms had a high level of mildew, the AC unit didn't work, and it was blowing air with a terrible smell. We called reception, and they sent a technician who fixed it, but the smell persisted for the next 12 hours until it was gone or we got used to it. The room has a weird layout showers in one side, toilet in a different room, you have to walk from one side to the other if you wanted to use both, there is a huge kitchen taking about 60% of the space of the room with a tiny closet, if we can call it closet, the jungle view is just a green wall of trees.
The food was terrible below average, the restaurant area was overcorwded and not by people but by exess furniture we cannot open the chair of the table without hitting the table next to it if both chairs where out, the serving area was way to small, and the taste of the food was also as bad, the view from the rooms is not as advertise, the ocean view (at least the one we received) has a bit of the view and wasnt that great as advertise.
I will never stay in this hotel again and will not recommend it to anyone.

Leisure Partner

10/10

Exceptional

05 Feb 2026

John

We loved staying at the Shana by the Beach. Highlights included our room (we had an amazing oceanfront view with double king beds, kitchen and a balcony with dining table), the pool area (has an adults-only side with infinity pool view of the ocean, though it’s a little small, and a 2 for 1 happy hour from 3-6 pm daily), delicious complimentary breakfast (however, they serve the same dishes daily and might consider changing it up a little), and abundant hotel wildlife like white faced and squirrel monkeys and Toucans. Amenities were clean and the staff was friendly and attentive. There is also a jungle path (7-10 minute walk) down to Playa Biesanz, which is a small public beach nestled in a cove (bring water shoes as it’s a little rocky and cash for drinks and snacks). Playa Espadilla (public beach) is also only a 10-minute Uber ride, and in my opinion the nicest of the four local beaches I visited, even Manuel Antonio Beach. A few suggestions or things I learned: (1) per my research, we rented a car but should have just got a shuttle from the airport to Manuel Antonio, (2) driving around Manuel Antonio is hectic with windy roads and tight spaces, so ubering is inexpensive and hassle-free since restaurant are close; and (3) the monkeys that live around the resort will open your balcony door, so keep it locked. Overall, I would recommend this resort for its location to Manuel Antonio Park, abundance of local restaurants, and its room and restaurant/pool views of the ocean.

Leisure Partner

10/10

Exceptional

29 Jan 2026

william

Best room and best view I've ever stayed at

10/10

Exceptional

29 Jan 2026

Maritza

Excellent staff, delicious food, exotic location, incredible infinity pool & luxurious property.

Leisure Family

10/10

Exceptional

28 Jan 2026

lexie

We had an amazing stay! Clean room, yummy restaurant, lovely beach accessible, cool pool, stunning views, crazy monkeys for entertainment, and market available with snacks and essentials. We arrived to a gift of wine in our room, and the staff was very friendly and helpful. With the gated entrance, we felt very safe, but the whole area seemed safe and walkable (if you can do those steep inclines!). We’d love to stay again!

Leisure Partner

8/10

Excellent

28 Jan 2026

Gina

Beautiful hotel with gorgeous sea views and an adult only pool.

10/10

Exceptional

26 Jan 2026

Sharlene

Friendly staff and beautiful view of water

10/10

Exceptional

23 Jan 2026

Trevor

We had an amazing stay here! Rooms were comfortable and very spacious. Staff were always very helpful and kind. The wildlife here is amazing!!!

Leisure Family

10/10

Exceptional

22 Jan 2026

C Caroni

Wonderful service with beautiful rooms, light & sunny.

Friends_and_family Friends

10/10

Exceptional

20 Jan 2026

Lee

Room was clean although not as nice as expected for the price but completely understandable as the value was in the view. Staff was amazing, everyone genuinely seemed to appreciate that we were there and were always attentive and responsive. The hotel location was excellent with restaurants, shops and the marina close by and of course the country was amazing.

Leisure Family

10/10

Exceptional

19 Jan 2026

Ganesh

Great view and good breakfast..Roads could be improved to access the location easier.

Leisure Family

10/10

Exceptional

19 Jan 2026

Farah

The staff was very kind and seeing the fauna everywhere was a delight. I missed having some amenities in the room and extra pillows, but other than that the service and accommodations are great.

8/10

Excellent

19 Jan 2026

Harshvardhan

Clean room and bathroom, good choice of breakfast, nice location and pool. Private access to beach. Parking was limited but they always found a spot for us. Walkable beach is rocky, just wear water shoes and you should be fine. Decent restaurant.

Friends_and_family Family

10/10

Exceptional

18 Jan 2026

Dobrin

Amazing place with spectacular views and easy access to one of the best beaches in the area. The staff is very friendly helpful and supportive. Overall a great place to stay. Will definitely visit again.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Akila

Excellent Vegetarian choices

Leisure Family

10/10

Exceptional

15 Jan 2026

Chris

Clean rooms and grounds. Friendly staff. Good food. Wash cloths we could have been appreciated, but we saw this at another place, maybe they don't use them? The view from our room was beautiful! And we loved the monkeys every morning on our bAlcony. But watch your things! The walk to the beach is not the easiest but we did enjoy the beach. The pools, restaurant, bar and staff are great.its on a very steep hill so beware of that but staff will golf cart you up and down if desired.

6/10

Pleasant

14 Jan 2026

LUIS

En el espacio en los parqueos son bastante pequeño

En general, las habitaciones son un poco antiguas y le faltan un poco de mantenimiento

Leisure Family

10/10

Exceptional

06 Jan 2026

Anish Kumar

Clean room, very friendly and helpful staff. Impressed by the hot breakfast, great variety. The breakfast restaurant has a great view of the ocean and rainforest by the beach. Very cozily decked up for the holidays! The guest service staff were very helpful. They helped us with day tours booking for various activities. Comfortable and luxurious stay. I highly recommend this place.

Business_and_leisure Family_with_children

6/10

Pleasant

30 Dec 2025

Kale

Overall enjoyed our stay. Property is on a steep hill, which I enjoyed but may not be suitable for everyone.

+ Bed was comfortable, AC worked great and was quiet, balcony had a nice view, shower had good pressure, room was clean, pool looked nice but not really a pool person, free parking

= Breakfast food was okay, staff were nice, no elevators to upper floor

- Monkeys stealing food at breakfast (fun the first time and the staff does a good job at trying to scare them off), shower drain was really loud, bathroom was mostly clean but possibly in the middle of a remodel, walk to \"Hidden Beach\" was charming but the beach itself was covered in beach chairs for sell and loud music at 8am in the morning.

Friends_and_family Friends

8/10

Excellent

26 Dec 2025

Juliane

Lovely. Difficult to get to but so are many in this area. Overall it was lovely and the staff was very accommodating.

10/10

Exceptional

21 Dec 2025

Agustin

Staff was great!

Friends_and_family Family

6/10

Pleasant

19 Dec 2025

Wonyoung

The property has tight parking. My son was playing in the pool and got cut in his foot. The staff \"examined\" the pool and found nothing. Rooms were ok. There is a small pathway that takes you to a beach. The beach was a bit rocky so it wasn't as pleasant to play in for kids.

Leisure Family_with_children

10/10

Exceptional

19 Dec 2025

Beautiful property. Great service. Monkeys visit our balcony every day.

Leisure Family

4/10

Poor

10 Dec 2025

AJIT

Felt like an Airbnb with random old furniture thrown into the suite. Sofa was especially terrible in their \"top suite\"

Partner

2/10

Poor

09 Dec 2025

Cristian

Evelyn from reception was great. The spa was great. The restaurant and bar (specifically the bartender by the pool) were not great. Food was expensive, but flavorless. We had enjoyed our stay here in Costa Rica and this was the last place we would stay at for our week trip..
The bartender seemed bothered every time we ordered, and was always short with me even when I tried going out of my way to purchase something else to leave a tip on the card.

The restaurant, we ordered sushi. I love sushi and I don’t think I’ve ever complained nor sent back sushi. When I called the restaurant to return a a plate I DID NOT EAT because of the way it made me feel (I ordered two of the same plates) I was met with a defensive manager saying refunds were not allowed and that since the chef said the food came out okay, I have no other choice but to eat it or not.

What he did offer, was a bottle of wine or a “couple of beers” to compensate. But I stated since I was not feeling well, that these options did not sound appealing and I would rather speak with the general manager tomorrow morning before checkout.

We spoke with her. I was not satisfied with the end result of the conversation nor her customer service. Every time she spoke, I let her finish. Whereas she would cut me off and say “sorry no refunds.” Basically saving I did not have a good enough reason. Will not be back

Leisure Partner

8/10

Excellent

04 Dec 2025

Kelly

Beautiful views and nice beach access (you will have to make the trek up and down the stairs). Breakfast was tasty and offered plenty of opportunity to see the local monkeys. Staff did an excellent job of keeping them away from people.

Partner

10/10

Exceptional

02 Dec 2025

Yoshi Morales

Spotless room great location best service

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

elier

Wonderful !!!

10/10

Exceptional

28 Nov 2025

Joerg

Loved the hotel. Great staff. Great breakfast. Clean. Great pool and bar. Awesome views. Beautiful little beach.

Leisure Partner

8/10

Excellent

28 Nov 2025

Colleen

The property itself was excellent. Built on the side of a mountain, walking was difficult due to steep incline. There is no transportation to the beach, which is disappointing. Walking in the steep inclines and numerous stairs down to the beach discourages older people from enjoying the beach.

Leisure Partner

10/10

Exceptional

25 Nov 2025

Melissa

Hotel was great! It wo uh led have been better if the hotel provided beach chairs.

Leisure Family

10/10

Exceptional

23 Nov 2025

Daniel

Yes

Partner

10/10

Exceptional

23 Nov 2025

Rachelle

We loved everything about the hotel, especially the constant entertainment of the monkeys! If you came to Costa Rica to enjoy the wildlife, you'll be very happy at this hotel. Our room was very nice and clean, the breakfast was delicious and there were lots of options to chose from. The pools had a beautiful views of the greenery and the ocean.

Only downside is that the hotel is about 20-25 mins from town where all the restaurants and shops are, and it's quite the hike with the area having big hills and no sidewalks. But if you're the kind of person who is happy just having the hotel food, this won't be a problem. There are so many food options on the menu.

I definitely recommend staying at this hotel!

Leisure Friends

6/10

Pleasant

21 Nov 2025

Andre

We were informed that we needed to pay an additional USD $ 159.99 at Check In.
The room appeared clean, but, there was a musty/mold odor. The odor was reduced about 2 hours after the AC was turned on.

Leisure Family

8/10

Excellent

18 Nov 2025

Gloria

Restaurant staff was excellent. Hallways were dark and we had to use our phone lights to see at night. Appreciate golf cart service to get up/down the steep walk to the restaurant and pool. Construction noise outside our building started early.

Leisure Friends

10/10

Exceptional

17 Nov 2025

Jared

Rooms were big, spacious and spotless. Very happy with the selection

10/10

Exceptional

15 Nov 2025

Antony

Nice room, very helpful staff, great service and food at the restaurant. There was a bit of mildew in the bathroom on the ceiling.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Diana

The room was very spacious, with a view to the ocean.

Leisure Partner

8/10

Excellent

15 Nov 2025

Christine

Breakfast, pools, bar, staff.

Leisure Partner

10/10

Exceptional

14 Nov 2025

Leah

The staff was amazing but there was a ton of construction happening while we were there. They said it don’t start until 8am but we heard it much earlier than that.

Leisure Friends

10/10

Exceptional

10 Nov 2025

Christian

Staff is great. Hotel layout and location themselves are also great. There is a beach that is 10 mins walk through the forest. Very nice, small, less-busy, but still public beach. Would stay again.

Leisure Family

10/10

Exceptional

07 Nov 2025

roxana

This hotel was the best, the view the staff and most important the experience. There was monkey everywhere in our balcony in the pool at the breakfast restaurant.

Friends_and_family Family

4/10

Poor

04 Nov 2025

Atta

I had carefully reviewed several 5-star hotels before deciding to book Shana by the Beach Manuel Antonio. Unfortunately, this was a major disappointment.

Upon arrival, I was informed by the front desk that there was daily construction happening every morning. This was never disclosed online at the time of booking. When I raised this issue, the staff told me they had already informed Expedia to post a notice. That’s not the customer’s responsibility — it’s the hotel’s duty to ensure transparency. Despite acknowledging the problem, no compensation or meaningful solution was offered.

The room itself was far from what one would expect from a 5-star property. The faucet was loose and wobbly, the room had a dense, unpleasant smell, and the overall condition felt outdated and poorly maintained. It was clear that the property has not been properly cleaned or refreshed for some time.

Between the constant noise, lack of disclosure, and substandard room quality, I would honestly rate this hotel as a 3-star at best. I would not recommend this place to anyone expecting a true 5-star resort experience.

Leisure Partner

10/10

Exceptional

29 Oct 2025

nathaniel c.

yes everything was fine!

Leisure Partner

10/10

Exceptional

29 Oct 2025

Allen

Breakfast was fresh. Dinner menu and food was excellent. Animals and birds throughout the day. Very nice place. They have a golf cart to get your around.

Leisure Friends

10/10

Exceptional

21 Oct 2025

Stephen

Highly recommend safe, clean, convenient, awesome staff. Perfect location for the area so much around to do and short cab rides

Leisure Partner

10/10

Exceptional

17 Oct 2025

Bonnie

The staff were very friendly, great breakfast buffet with Javier, Edgar, Elieth, and Allan the cook. Great omelettes and fresh fruit. The happy hour was fun with Andre and Daniel. The rooms were spacious, and the pool and hot tub were fabulous. The walk to the beach could be treacherous for some people, all downhill then all uphill. The white faced monkeys like to steal sugar and food so be cautious!

Leisure Family

10/10

Exceptional

11 Oct 2025

Doreen

The Jungle view was beautiful. The breakfast was excellent and the staff was nice and helpful. The pool was lovely. The whole snapper at their restaurant was my favorite meal of the whole trip.We indulged in the spa at the resort and I had a great facial and massage. A wonderful experience at this resort overall.

Leisure Family

10/10

Exceptional

30 Sep 2025

Alexander

I liked this property, the staff is friendly, except the ladie that works making eggs in the breakfast, she wasn't was friendly anytime, didn't smile and she looks like sad, the rest of the staff so friendly and polite. The second day we have an issue in the room with the water heating, apararently wasn't working properly, but they gave us an room upgrade, we didn't have any issue with the new room, the breakfast is great, the property is well maintained, they are doing some upgrade to some part of the hotel, resuming my stay was great, definitely come back to this hotel in the future. Thank you for your excellent attention and make great our vacations
Me gustó esta propiedad. El personal es amable, excepto la señora que prepara los huevos para el desayuno, quien no fue amable en ningún momento, no sonrió y parecía triste. El resto del personal fue muy amable y educado. El segundo día tuvimos un problema con el calentador de agua en la habitación; aparentemente no funcionaba bien, pero nos dieron una habitación de categoría superior. No tuvimos ningún problema con la nueva habitación. El desayuno es excelente, la propiedad está bien mantenida y están realizando mejoras en algunas partes del hotel. Mi estancia fue excelente; definitivamente volveré a este hotel en el futuro. Gracias por su excelente atención y por hacer de nuestras vacaciones unas vacaciones inolvidables.

Leisure Friends

6/10

Pleasant

26 Sep 2025

Khamkone Jada

The manager and some of the staff were friendly, which we appreciated during our stay. We paid for the spa, lunch, and dinner package for our 5-day visit, and overall enjoyed the amenities. On our last day, we decided to purchase a few drinks offsite to enjoy by the pool. However, a waiter approached us rather rudely, stating that he would “let us finish our last drink” but would not tolerate outside beverages at the pool. While we understand the policy, the way it was addressed felt unnecessary and left a poor impression on our final day. I do not think we will stay there again.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Alejandrina

The hotel overall was great. We enjoyed our stay. The rooms were a little old & plain. We did observe portions of the hotel closed for refurbishing. The breakfast & dinner were excellent. Including entertainment from the monkeys. The staff was wonderful especially Kevin the cart driver. He always seemed to be present when needed.

Friends_and_family Friends

10/10

Exceptional

08 Sep 2025

Shawn

Great place to stay. As people have mentioned the hills on the property are very steep. It’s also a little dated in the rooms. However if you want some delusion and a great staff it’s a great place to stay. Thanks everyone!

Leisure Family

8/10

Excellent

07 Sep 2025

Richard

We enjoyed our stay at Shana, the monkeys that live in the trees nearby being regular visitors to the hotel pool and balconies.

There is easy access to the beach from the hotel. The pool bar offers 2-4-1 drinks every afternoon and serves very good Woodfired pizzas, burgers, steaks and local cuisine.

The small town of Manuel Antonio is around 0.5mike up a steep track, but taxis were easy enough to arrange from the hotel to there and further afield into Quepos.

Watching the sunset from the pool bar with pina colada was memorable.

Leisure Family

6/10

Pleasant

06 Sep 2025

Florence

Def didn't feel 4*. Hard beds and poor pillows.
Staff were excellent and friendly.

Business_and_leisure Self

8/10

Excellent

05 Sep 2025

Carol

The resort is definitely nice. The staff is EXCELLENT! They are so nice and accommodating.
The reasons why I wouldn’t stay there again are due to our preferences.
Everything is very far away. To get from the room to restaurant, pool, etc you have to walk outdoors on a big hill. Nothing is convenient at this resort. To get to the beach you literally have to hike. It’s a beautiful hike but not very relaxing.
If you stay here, make sure you have a car because there isn’t anything within comfortable walking distance.

Leisure Friends

8/10

Excellent

03 Sep 2025

Derrick

The monkeys were great to see every day.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Karen Elizabeth

Our stay at Shana was amazing. From the front desk, to the staff at breakfast and the restaurant and our room. Cant wait to return to Shana!!

8/10

Excellent

28 Aug 2025

Alexander

we visited the hotel 2 years ago first time it was perfect, now it looks worn out, ongoing renovation makes it even more uncomfortable

Leisure Family

10/10

Exceptional

27 Aug 2025

Ricardo

Great

8/10

Excellent

27 Aug 2025

Edward

Very nice hotel, pool areas were also very nice. Enjoyed the restaurant for the breakfast buffet, all of the staff was extremely friendly and helpful.

Leisure Family

10/10

Exceptional

24 Aug 2025

Elizabeth

Amazing property. Beautiful views. Family friendly. Guest services, housekeeping, reception, and restaurant staff were all wonderful. Thank you.

Leisure Family_with_children

10/10

Exceptional

23 Aug 2025

Jean

The monkeys, sloaths, parrots. Place is Gorgeous and would return

10/10

Exceptional

20 Aug 2025

Frank

Very nice property, however it is built on a STEEP incline, so if you have any difficulties walking, think twice

Leisure Partner

10/10

Exceptional

20 Aug 2025

Anthony

Amazin

Amazing location, great on site restaurant, and wonderful staff. The private beach access was a nice touch too.

10/10

Exceptional

20 Aug 2025

Justo

The hotel was excellent. The staff was very friendly and ready to help. The facilities were well kept and very easy access to the town.

Leisure Family

10/10

Exceptional

17 Aug 2025

Jennifer Lee

You can’t beat chilling in the pool with a drink in hand while watching a sloth climbing a tree, toucans singing, and macaws flying overhead. Nor does anything beat the monkey visit on the balcony.

Also Javier in the restaurant is THE MAN.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Humberto Marino

Excelent ans wonderful location and services. I'll always come back to thisnhotel

Leisure Family

10/10

Exceptional

17 Aug 2025

Susan

Precioso lugar

Leisure Family

10/10

Exceptional

13 Aug 2025

Julia M

We had so much fun staying at this resort, and we saw the most variety of wildlife from our room & throughout the property, than we have on our other vacations!!!

Leisure Pet

10/10

Exceptional

09 Aug 2025

Jeanne

We really enjoyed our stay. Great customer service from every staff member we interacted with. We loved having access to the beach nearby. Happy hour every afternoon by the pool. Lots of wildlife just at our balcony, including sloths, toucans, and monkeys. We loved the stunning ocean view! Decent breakfast buffet included. We had dinner once on site which was ok. Enjoyed my massage. Johnny was great in helping us book our excursion.

Leisure Family

8/10

Excellent

09 Aug 2025

Shain M

Room was nice and clean. Parking was scary. Lol Pools were ok but pretty small and basic. Beach was a long walk down but pretty nice little beach. Walk back up is not super easy. All in all it was a nice place and the staff were all very friendly.

Leisure Family

2/10

Poor

06 Aug 2025

Yeima

Lets start by saying that the staff is nice and friendly. But, The hotel is nothing like the pictures, I booked it specifically because of the views, the rooms are not cleaned, BATHROOMS: are nasty, and broken, beds is really hard, electricity and water went off while I was in the shower, towels are not in good shape, the ends are all broken, I requested an Iron since there is non in the room and it was all dirty and it messed up my clothes, PARKING: is a nightmare, it was time for us to leave and there was a car blocking us and we had to wait almost 2 hrs for them to find the driver when there is a guy 24hr right where we parked and did not say anything to the people blocking us, RESTAURANT: looks like a school cafeteria, prices are high just like all places in manuel antonio, they included the tip in the check and still the server came after us walking asking for cash, we always leave good tips everywhere we go but just dont like being asked for it, specially when is added in the bill. BEACH: dont expect it to be there, you have to go down a hill and up and towels for the beach you have to get at pool area and make sure to give it back or you will be charged 20.00 x each. I paid 680.00 us for 2 nights which is not cheap and I was really expecting a nicer hotel.

Leisure Family

10/10

Exceptional

06 Aug 2025

Tracy

We had a wonderful week long stay at Shana. Our 7 year old daughter had a blast at the pool and the beach nearby (hotel has direct access). We saw so much wildlife right from our balcony! Staff were very nice and helpful and assisted us with making plans in the area. Shana also set us up with transportation to/from the airport.
We appreciated the hospitality!

Leisure Family_with_children

10/10

Exceptional

06 Aug 2025

Devin

A little out of the way and the food was pricey but beautiful and close to the beach which can be a trek from other hotels. Currently building additional rooms so a bit noisy but not too bad.

Leisure Partner

10/10

Exceptional

05 Aug 2025

Katrina

The property is gorgeous, filled with beautiful vegetation and flowering shrubs, and trees. It is bursting with unique, birds, butterflies, and monkeys. We even spotted sloths in the trees multiple times with the help of the friendly staff. Our accommodation were clean and comfortable.

Leisure Partner

8/10

Excellent

04 Aug 2025

Christina

Great hotel for the price. Due to location, the property is on a very steep hill so be prepared to get your work out. Also, the beach is not 4 min, more like a 15 min hike. My husband and I did not mind it at all as we liked the exercise. We would definitely recommend ( did not receive the VIP amenities though, just a room upgrade for 3/4 nights. We had to move to a different room on the 4th night)

Leisure Partner

6/10

Pleasant

03 Aug 2025

Laura

The Hotel is nice. On a hill! There are NOT activities planned in the hotel, you are in your own. The bedrooms doors connected to next door bedrooms aren’t safe, I requested adding a lock on the 3 doors… they did!
Going to the beach is a 10 minutes walking, but the beach is AWESOME!

Leisure Family