Name: Shana by The Beach - Manuel Antonio
Address: Road to Quepos Point, Manuel Antonio, Manuel Antonio, CR

10/10

Exceptional

31 Jul 2026

Laura

The hotel is super clean and offers many types of rooms. The food at the restaurant is amazing, everything we ate was delicious.

We got upgrated to the Jungle Room with a private lounge area and a pool… Easily the best hotel experience I have ever had! The staff is really incredible, they offered us rides up and down the main path, carried our luggage to our room, called a taxi for us when I lost my data connection. I felt like I was in really good hands.

A special thank you to Javier, Edgar, Louise and the man at the reception that speaks french. You truly made our stay special and we are beyond grateful for your service and generosity.

10/10

Exceptional

30 Jul 2026

Shanna

Wonderful!

10/10

Exceptional

26 Jul 2026

Ted Anthony

El staff muy atento y el chófer Kevin excelente

8/10

Excellent

26 Jul 2026

Christy

Easy walk to the beach. Private pool with the rooms and suites made for a great extended family trip

10/10

Exceptional

26 Jul 2026

Michael

Stayed 3 days and at first we found the staff a bit aloof but by the end they were singing happy birthday to my wife. Ridiculous 10/10 location. Howler monkeys everywhere, full on hilarious capuchin monkey assault on the roof of the restaurant and building. The walk to the “hidden beach” was a chore for an older couple and its shared with other hotels so it was pretty busy. The beach was movie quality jungle cliffs as a backdrop and was calm and safe except maybe for the parrot snake. There was a drink/bar vendor too. Crazy drive to get to and very difficult walking on property due to being on a mountain. Food was absolutely the best, free breakfast was small but excellent.

10/10

Exceptional

26 Jul 2026

Carlos Nicandro

The resort was clean and staff was friendly. Complimentary breakfast everyday is very good. Overall just had a great time in Costa Rica and at Shana by the Beach. You will see monkeys sloths and toucans on the resort property.

8/10

Excellent

25 Jul 2026

Kristof

The pools are nice rooms are big, however furnitures are bit outdated, but all fine with the hotel, it has a nice view as well and the staff is very helpful.

10/10

Exceptional

24 Jul 2026

Kelly

Beautiful resort on the Pacific Ocean. Our rooms were very clean and the staff helpful. We would definitely come back.

10/10

Exceptional

24 Jul 2026

Vanessa

La vue du restaurant-bar-piscine est absolument incroyable. Nous y avons d’ailleurs vu plus d’animaux qu’au parc national ; un paresseux, un toucan, des singes, d’autres oiseaux,…

Nous avions la chambre 224 qui avait aussi une vue extraordinaire sur l’ocean et la jungle. Des singes nous ont visité chaque matin. La chambre et la salle de bain était propres.

Le buffet déjeuner était diversifié et délicieux. Et que dire du 2 pour 1 au bar de 3@6! Merci à l’équipe qui offre un excellent service.

Points d’amélioration: une distributrice d’eau filtrée au bar serait idéale, ainsi que des cappuccinos à moins de 7US$ pour déjeuner.

6/10

Pleasant

23 Jul 2026

Milin

This property is located on a steep hill. Go back and forth from room to pool or restaurant can be challenging.

Family_with_children

10/10

Exceptional

23 Jul 2026

Kent

n/a

10/10

Exceptional

20 Jul 2026

John

Highly recommend staying here. Everything was great.

Family_with_children

6/10

Pleasant

19 Jul 2026

cara

Hotel was ok but not what expected for how much it cost.
They advertise bring on the beach but they're actually on a hill so far above the beach that it's difficult to get to it. After a full day of hiking, we didn't really feel like taking stairs all the way down and back up. The breakfast was good, but the rest was just so-so, I wouldn't recommend it. The pool water was so warm it wasn't worth getting in.

Family

10/10

Exceptional

17 Jul 2026

stacy

Great environment’ clean property and rooms, rooms have amazing view. A bit far from the rest of town and tight parking.

Family

10/10

Exceptional

17 Jul 2026

Matthew Edwin

We loved our stay from June19-26 at Shana

10/10

Exceptional

17 Jul 2026

Madilyn

I sent my daughter and a friend here for college graduation present. They and I could not be more pleased with the experience. My daughter absolutely loved all the scenery and animals she got to see. The hotel was beautiful and very accommodating taking excellent care of them while they stayed. Hotel transport was easy and comfortable for the journey from San Jose and back. 10/10 highly recommend!!

8/10

Excellent

15 Jul 2026

Amanda

We had an enjoyable stay overall. The staff were warm, welcoming, and always happy to help, and the grounds were beautiful and very well maintained. The room, however, could have been cleaner upon arrival, which was a bit disappointing. With a little more attention to housekeeping, this would have been an excellent stay.

Family_with_children

10/10

Exceptional

15 Jul 2026

Estee

Nice space, friendly staff. Great experience!

Friends

10/10

Exceptional

14 Jul 2026

marcee

The Food. Bar, amenities and the amazing staff make this place. Parking is a touch difficult but the staff literally help you every step of the way. We had an amazing time. On our last day we had already checked out of our room. The amazing staff allowed us to use the spa to shower after our tour! The breakfast was amazing. The views. So worth it!! Dinner is so good. Omg the complementary limoncello after dinner is soooooooo good. This place is hands down the best! I traveled with 2 boujee 18-year-olds. So it more than surpassed our expectations

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Vanessa

Overall we had a great stay and the staff were nice and helpful. The restaurant service and food quality could be better, but there are other restaurant options around. Wished the beach was a bit more private and the trail to get to the beach in better shape.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Daniel

Wonderful

Partner

8/10

Excellent

11 Jul 2026

Alexis

Good hotel with private access to the beach.

Family_with_children

10/10

Exceptional

11 Jul 2026

Olena

We really enjoyed our stay and would come back!!!

Partner

10/10

Exceptional

10 Jul 2026

Darnell

What an experience. Shana by the Beach provided me with an excellent view of the Pacific Ocean from my room and patio. The staff were attentive and genuinely care about their guests. I can’t wait to come back. !Pura Vida!

Self

10/10

Exceptional

06 Jul 2026

christine

We had a wonderful time a Shana by the beach! The authentic breakfast and delicious restaurant, the pool with constant World Cup games on and refreshing frozen fruit margaritas, and the beautiful walk to a secluded beach made this location perfect!

Family_with_children

10/10

Exceptional

05 Jul 2026

yania

The staff were very friendly and helpful. I personally love Javier, he always receives us during breakfast time with a smile and he was pending of every guest needs.

Family_with_children

10/10

Exceptional

05 Jul 2026

Robert

I splurged for a Studio Suite and it was amazing. The staff was outstanding, the food was fantastic and the Chef cooked our up our Mahi/Dorado after a fishing trip to perfection. The breakfast is fantastic but dinner and drinks are a bit pricey outside of happy hour. This area is beautiful but has very steep hills and narrow winding roads. We thought it was awesome but maybe not for some. I hope to stay here again.

6/10

Pleasant

05 Jul 2026

SHIVU

For the price point not the best hotel. Rooms were average nothing special. Close to beach but still quite a walk.
Breakfast was very average compared to other places I have had in other hotels
Staff especially the guys in the golf carts shuttling around the property were very helpful

Family_with_children

10/10

Exceptional

04 Jul 2026

Salvador

Great stay

Family_with_children

10/10

Exceptional

03 Jul 2026

Joe

Amazing stay from start to finish! The staff was incredibly kind, attentive, and always willing to help with anything we needed. Every meal we had was absolutely delicious. The hotel is in a beautiful coastal location and even offers convenient transportation from the San José Airport. They made planning our excursions effortless and trips into town. We truly can't say enough great things about this hotel and its outstanding staff. They made our Manuel Antonio Costa Rica vacation even more memorable, and we would gladly stay here again!

Family_with_children

6/10

Pleasant

30 Jun 2026

Michael

Location was beautiful, although several things were not up to par for a resort. I spend 5 days of my honeymoon at Shana, and the room wasn't honeymoon material for the cost. The room had a great view and was clean, but the beds and pillows were uncomfortable and the room was very dated (fixtures, bathroom, rusty patio gate, bed and all furniture). One other thing to note was the parking. If you don't mind parking at a 45° angle they have plenty of spots, but if you do you are out of luck. The beach was a nice feature, but it was a 15 min walk downhill. And a 20 minutes walk uphill through the jungle. One thing I did like is that I felt safe throughout my stay, no concerns of theft or unwanted guests. One thing that bothered me is there was no hot tub at the pool or in the room.

Partner

8/10

Excellent

27 Jun 2026

Elston

The property was great. Great location, pool, proximity to the beach, etc. Had some plumbing issues with the room, which sucks, but they changed our room shortly thereafter. Would recommend staying

Family_with_children

10/10

Exceptional

27 Jun 2026

Cammie

Everything was very clean and the staff was very friendly,polite, and helpful!
We enjoyed our stay in paradise!!🥰 The food is Absolutely Amazingly Delicious!!!😋 😋😋😋🥰 Every morning for breakfast, lunch, and dinner! 💕💕💕💕😋
We referred friends that will be going there in August! Hope to go back again soon!❤️❤️❤️❤️ The Collins Family 🥰

Family_with_children

6/10

Pleasant

26 Jun 2026

Christy

We arrived excited for a stay at Shana. This was a splurge for us. Excited to see wildlife and enjoy the jungle setting near the beach. While the property was beautiful—steep but manageable—the service was inconsistent. The front desk staff were kind in person, but communication through WhatsApp failed, especially regarding birthday decorations I had arranged in advance.
Also, when we returned my friend ordered a hamburger and fries. A bacon double cheeseburger arrived with a quesadilla. She caught the guy and returned the quesadilla, telling him we did not order it. A few minutes later we get a call with the restaurant staff loudly telling her she did order the quesadilla and that he repeated the order back twice. She said she did not. I heard her order and the whole conversation due to how loud he was being. The next day we didnt want anyone in the room and left the sign up. At some point while we were gone someone came in through the locked doors between rooms. I didnt find anything missing, as all valuables were locked up. We also struggled for days to get clean bedsheets due to a stain on one bed. After I reported everything, the hotel apologized and tried to make amends with a fruit platter and wine. The manager also spoke with us before checkout and was very kind.
Although most staff were lovely—especially the older gentleman at breakfast—the issues overshadowed our stay. We left feeling ready to leave the hotel, though we still love Costa Rica and plan to return.

Friends

10/10

Exceptional

26 Jun 2026

Annaliza

The bed was super comfortable. Unfortunately, they were in the middle of fixing the water pipe for one night. But they were very accommodating during this time. Otherwise, the staff and the rest of the property were clean and very well maintained. The golf cart service to take people up and down the hill was excellent. The breakfast buffet was very good with variety of options.

Family_with_children

10/10

Exceptional

26 Jun 2026

Galia

Excellent location great breakfast

Partner

10/10

Exceptional

25 Jun 2026

Sanjeev

Location was perfect. Access to hidden beach with a short walk.

Family_with_children

10/10

Exceptional

20 Jun 2026

Sulayman

Beautiful view of the jungle and water!

Partner

8/10

Excellent

16 Jun 2026

Nicole

Great room, great breakfast, and great staff!

Friends

10/10

Exceptional

15 Jun 2026

Saad

Room was clean and staff were friendly. Nice beach area as well. Parking was kind of tough but thats to be expected.

Partner

10/10

Exceptional

12 Jun 2026

Jessica Lynn

Our family of 6 absolutely LOVED our stay here. The staff was exceptional, the food was amazing, the pool was great, and the room was so comfortable. Yasmin and Javier were so helpful and patient. Would go back in a heartbeat.

Family_with_children

10/10

Exceptional

10 Jun 2026

marcelo

The staff was friendly and welcoming and really made it an enjoyable trip. Our room was spacious and had a beautiful view. The breakfast buffet was amazing and the restaurant was delicious as well. I would definitely recommend this hotel to families. The beach was a bit of a difficult walk and the beach is rocky but we enjoyed ourselves. Loved staying here!

Family_with_children

10/10

Exceptional

08 Jun 2026

Hilda

Our experience was delightful! Beautiful views from the restaurant! I like the idea of separate swimming pools. One for family and the other one for adults. We had a stand room with the view of the jungle towards the street. The beds were firm which was uncomfortable first nights. But I loved to hear the early birds and the howling monkeys! We also stayed the night in a superior ocean view to experience the difference. I could hear the air conditioning sound off the second floor next to the balcony. It was annoying to me. Pro is the ocean view and restroom size and perhaps better bed. I prefer the standard room looking towards the jungle! I wish it was all inclusive hotel. Since it was not, we ate at the local restaurants and used Uber. I would return to this hotel. Everyone was friendly! Pura Vida!

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

David

Nice place. Acces to the beach 5min walk, good \"tico\" breakfast. 9 out of 10. Will recommend.

Partner

10/10

Exceptional

03 Jun 2026

Andrew

I came to celebrate my graduation with my two best friends, and I absolutely fell in love with the views from the hotel. Most importantly, the staff was genuinely and honestly super kind and helpful. Jael at the front reception was so helpful with ordering us taxis and giving us information. The bartenders, Sydney and Derek, were top-notch, and we absolutely loved the happy hour special and the delicious mint mojitos. Also, a huge shout-out to Johnny for always giving us fresh towels and making us laugh every time we passed by. I will definitely be coming back soon. Thank you Shana for a memorable trip that I will never forget

Business Friends

10/10

Exceptional

03 Jun 2026

Lori

The staff is so friendly and helpful. We fished one day during our stay and caught a yellow fin tuna. We brought some back, after giving some to our crew, and they prepared it for us. My son and husband said it was delicious. The property is beautiful and there is access to a beach but be prepared for a hike down.

Friends_and_family Family

4/10

Poor

01 Jun 2026

Jim

We do chek in at 10pm after driving 5 hours from the fortune and they don't have water in bottles in the room and not in the lobby

Family

10/10

Exceptional

26 May 2026

Horia Eugen

We had a nice stay at Shana, staff was very carrying and prompt, the premises clean and well maintained, only nice and pleasant memories.

Friends

10/10

Exceptional

26 May 2026

Amor

Worth it!

4/10

Poor

25 May 2026

ROCIO

This is a 3 star hotel, rooms and bathrooms should be renovated but most importantly the property should have a back up plan for energy cuts. we had a terrible night with no AC due to electricity problems and the property has no back up plan for such an emergency.
On the positive side, breakfast is good and the access to the beach is a plus versus other hotels in the area.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Sanda

Staff at the reception was really helpful and nice , grounds were very well maintained , direct access to the beach , beautiful views .

Family

10/10

Exceptional

22 May 2026

dale

the location was very beautiful with great food. The staff were always on hand and were quick to provide great service when needed. The land itself is a bit difficult to walk around because of so many hills(even going from the rooms to the pools is a hill) but there are several golf carts to help carry people around when required. The hotel is a 10 minute walk from a wonderful cove with a small reef and kayaking. A great vacation overall

Partner

8/10

Excellent

22 May 2026

Anika

The staff were incredible and location was pretty convenient. The viewpoint was decent too. The trail to the beach was not maintained as well. There were fallen branches and we struggled quite a bit. Also for how expensive it was, there were no welcome drinks. Our room was on the 1st floor and it did not smell good in the corridors.

Partner

10/10

Exceptional

18 May 2026

Eric

We stayed in room 206 on the lowest floor and had the best time! The breakfast in the morning was top notch! Coffee tasted great! The service at Shana was impeccable!
We saw monkeys, iguanas, lizards, sloths, crabs, macaws, ant eater! We ventured off at night to the beach with headlamps and saw so many critters! We ate at EL ANGEL sodas (10 min drive from SHANA) AMAZING PRICE N FOOD

Partner

10/10

Exceptional

18 May 2026

Claudia

Restaurant was very good. Beach is beautiful. Staff is great.

Family

6/10

Pleasant

18 May 2026

Claudine

Le personnel était gentil, l’hôtel est vieux quand même. Il est dû pour des rénovations. Le restaurant est absolument à éviter… nous resté 10 jours au Costa Rica et nous sommes allés dans tous les types de restaurants.. du plus chic ou traditionnel, le restaurant est de loin le pire où nous sommes allés. Pour le prix, nous ne retournerions pas à cette hôtel.

Partner

10/10

Exceptional

16 May 2026

Davie

The hotel can be challenging if you have mobility issues as there are no elevators but they have carts if you need them on the steep inclines. Good location, beach is nice and not as hard to get to as some reviews said. Breakfast was great and included. Meals were good but I recommend venturing out for a few meals. La Cantina didn't disappoint. Loved our stay overall and would come back.

Partner

10/10

Exceptional

15 May 2026

Vickie

Javier in the restaurant was the best.

Self

10/10

Exceptional

14 May 2026

Bonnie

This was an amazing place to stay! Walk to the beach. And the breakfast was incredible! Rooms were large and very nice! I would deffinatly recommend this place!! We loved it!

Partner

8/10

Excellent

14 May 2026

Omara

I liked the rooms were cleaned , but too far to walk to beach and the down hill to get to the restaurant is inconvenient especially for elderly people . But saw some nice monkeys

Friends

10/10

Exceptional

13 May 2026

ben

We had an amazing stay at Shana Hotel and truly enjoyed every moment. The location was beautiful, the atmosphere was relaxing, and the entire property was very clean and well cared for.

The staff went above and beyond to make us feel welcome and comfortable during our stay. Their kindness and attention to detail made a big difference. The rooms were spacious and everything from the food to the amenities exceeded our expectations.

Partner

8/10

Excellent

13 May 2026

Chad

Pros: Staff is phenomenal and friendly. The breakfast was pretty good, the outdoor pools and bar were picturesque. Everything was clean. The private beach is great. Location is in a great area. Johnny was really helpful setting up yours too.

Cons: Not a huge issue, but the room could have been maintained better. Lock to the balcony was broken. Some light fixtures needed replacing and the furniture like end tables were worn. No microave in the room either.

Partner

10/10

Exceptional

13 May 2026

Jeremy

The perfect hotel for a romantic, fun getaway. The mountainside location and lush rainforest surroundings- plus an easy jaunt to a beautiful beach make this the perfect hotel to experience Quepos, Playa Baisanz, Manuel Antonio National Park and tons of nearby restaurants, shops, etc. The restaurant was great- breakfast buffet, dinner- everything. Can't wait to return.

Partner

8/10

Excellent

11 May 2026

Eleanor

Great hotel. Immaculate room, great choice at breakfast, pools were lovely and the bar staff and selection were great. Views over the trees to the coast were exceptional and great for spotting toucans and passing monkeys.
Hotel is on a steep hill and golf buggy lifts up and down are available if mobility is a challenge.
We had a great massage in the spa and the desk for tours ecetera was really helpful.
On site restaurant is good. The main village is a taxi ride away for more choice. (Steep road and no pavement make walking a bad choice).
We LOVED being so close to the small beach (which dissapears at high tide!). Gorgeous walk down, beautiful small sandy beach and warm waters for swimming.
We were in a an 'interior' view room (for budget reasons) which felt quite overlooked by the road and the shop, so pay a bit more for privacy. There was also no comfy seating in the room (no room with the two double beds) . A more expensive room would probably have better seating options - especially those with balconies.

Partner

6/10

Pleasant

07 May 2026

Lisa

Breakfast was motel 6 comparable. Tables in room were sticky And gross not sure what’s going on there but felt dirty

Partner

10/10

Exceptional

07 May 2026

Gabriel

We had a great time at Shana. We got an ocean view room with a beautiful view on the 3rd floor. We had enough space and everything was very clean. Breakfast was a good variety and pretty tasty. The pools were great - it was especially nice having a quieter adult pool. The beach is a short 10 minute walk downhill. It might be a bit harder if you have mobility restrictions. The hotel is hilly, which wasn't a problem for us. They have golf carts running around giving people rides if they have mobility restrictions. Overall the staff was always very friendly and helpful, and we had an amazing time here.

Partner

10/10

Exceptional

05 May 2026

Kit

Wonderful place. Clean room. Friendly and helpful staffs. They have golf carts help us to go up and down since the hotel is on a hill. Security guard are very attentive. We met the animals living among us( monkeys and iguanas, birds). I am very pleased to pick this hotel!

Friends_and_family Family

10/10

Exceptional

03 May 2026

Deivid

Excelente atención de todo su personal

Partner

2/10

Poor

03 May 2026

SCOTT

Our five-night stay at Shana was an absolute disaster, and I would never return under any circumstances. After staying at a wonderful hotel in La Fortuna, we ended up here.

The level of filth at this hotel is shocking. The restaurant is downright disgusting and has dirty bathrooms, a grimy, dingy kitchen, and bugs crawling over roughly 25% of the tables. We tried eating there three times (against our better judgment), and twice had to get up and move because of the infestation. To make matters worse, I got food poisoning from the restaurant, which left me violently ill all night and ruined an entire day of my vacation. After talking with other guests, it became clear this wasn’t an isolated incident, another woman also got food poisoning, and one couple flat out warned us to avoid eating there altogether.

The room wasn’t any better. Bugs were constantly getting in, and it took days to figure out why. We eventually discovered about a one inch gap between the wall and the air conditioning unit, which led to a massive hole in the wall, something that never should have been overlooked. On our final night, we found a cockroach crawling on the wall which I had to kill (I have pictures). Completely revolting.

This place is dirty, poorly maintained, and clearly doesn’t care about basic hygiene or guest safety. I booked this stay based on recommendations through Expedia, and after this experience, I feel completely misled and no longer trust their recommendations going forward.

Family_with_children

8/10

Excellent

03 May 2026

Lisa

Rooms clean enough, balconies due to close proximity of jungle and ocean were understandably sticky and dirty

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Melanie

Immaculate hotel with a nice pool and bar area. Nice long happy hour in the afternoon with delicious cocktails.
We saw toucans and monkeys regularly while here and the monkeys were very entertaining. All staff were friendly and helpful, would definitely recommend.

Partner

10/10

Exceptional

28 Apr 2026

Stephen

This place is absolutely beautiful and just a 5-minute walk from the beach, offering stunning ocean views. The staff are so friendly, and the breakfast buffet included delicious papaya and mango.

Family

10/10

Exceptional

24 Apr 2026

Jairo Jesus Prado

I stayed with my family, we had a great time, beautiful property, delicious breakfast. We can’t wait to come back.

Family

10/10

Exceptional

21 Apr 2026

Angelica

Clean and spacious. The breakfast is delicious. The monkeys come to your balcony

Partner

6/10

Pleasant

21 Apr 2026

Sara

The view from the room was fantastic. The interior of the room was comfortable, except for the pillows (they were very flat). The staff were friendly. The hotel is built on a very steep hill and if you have any issues with walking it could be difficult. They do have an electric cart but not always a person manning it or it’s not around. The water pressure seems to disappear at night, so I was unable to get a drink of water or flush the toilet late at night. The toilets lack water pressure which clog easily. Walls are thin and I could hear neighbors conversing. They don’t allow persons not staying at their hotel to come onto the property. I had a situation where my son who was staying next-door came over to get some medication from me and the hotel staff weren’t allowing him to come to my room. They did finally agree to allow him enter with a security escort (who stayed with him until he left the property). Needless to say the rest of my family staying next-door didn’t want to come over for a meal at their restaurant as they didn’t feel welcome on the property. If you order a pizza delivered to your room, make sure you ask for plates, silverware, and napkins as they don’t bring it with the food. Their breakfast buffet was better than other hotels I stayed at in Costa Rica. It would be nice if they provided a ride up the hill to the main street so we could catch the bus. We had to call a taxi or an Uber to get up there each time. Also, parking is tight (and limited).

Family

10/10

Exceptional

20 Apr 2026

Erin

This property is stunning. It's one of the only hotels in the area with direct access to a beach. Our time at Shana was extremely relaxing and enjoyable - everything from the pool, to the daily happy hour, the included breakfast, and helpful front desk was top notch. They even went above and beyond to help us book memorable excursions. Couldn't recommend this hotel more!

Family_with_children

8/10

Excellent

20 Apr 2026

Vanessa

Clean and spacious room, beds were a little hard and the AC took a little while to kick in. But overall the staff were great and friendly and very helpful. Beach access is a little hard but worth the walk for a private beach access.

Partner

10/10

Exceptional

18 Apr 2026

Kirstan

Gorgeous hotel and beach

10/10

Exceptional

15 Apr 2026

ARTUR

Great

10/10

Exceptional

15 Apr 2026

Daniela

It was great

Friends

10/10

Exceptional

12 Apr 2026

Derrick

Everything was great. The staff were super friendly and attentive. The resort was clean and the food at the onsite restaurant was loved by the whole family, especially the included breakfast buffet. The pool was perfect temperature and never too busy. We definitely recommend staying here and will be coming back!

Family_with_children

8/10

Excellent

10 Apr 2026

Stephen

This property is set on a very steep street. Walking from bottom (beach access) to top will leave you drenched in sweat given the heat and humidity. The beach has private access but it is a bit far and again very steep. Parking is horrendous due to steep incline and tight spaces. If you love parallel parking on a steep street, you will leave this. Rooms are nice enough and breakfast is excellent.

Family_with_children

6/10

Pleasant

09 Apr 2026

Wendy

Room and resort was dated for the cost.

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Josh

Nice hotel with good pool and views and has a path to the nearby beach

Friends_and_family Family

4/10

Poor

06 Apr 2026

Zoya

This hotel is more like a 2-star, at most 3-star

Family

10/10

Exceptional

04 Apr 2026

Suzanne

Loved staying here. The room was large and the staff was extremely attentive!!

Family_with_children

10/10

Exceptional

24 Mar 2026

Carol

We arrived late and got a warm welcome from the night staff. Our room, was downstairs, at the end of the building, huge, and spotlessly clean. The bathroom was a good size and split up from the bedroom by a handy dressing area. We had a balcony, our view was small, with some garden, the jungle and next to the path down to the beach (quite steep, takes 5- 10 minutes to walk down to beach , 10 minutes+ to get back). I was initially disappointed by the view, but grew to love it. We saw squirrel monkeys, capuchin monkeys, at very close range - definitely follow the hotel advice, the monkeys are entertaining but naughty. We also heard and saw so many birds. It was quiet and very relaxing. The restaurant was where we got the best views of the ocean and the jungle, we could spend a long time up here, aided by a good breakfast and lovely staff. The pool areas were great. Not big pools, but they weren't packed. Lovely views. Lovely cocktails (a lot cheaper in the town of Manuel Antonio - but then you weren't lazing by the pool) and attentive staff. The whole hotel is built on a steep hill, they have a trolley-car to take you up to the restaurant, pool or reception. Everyone was super friendly and helpful. Booking tours was also very easy. I would happily return to this beautiful spot.

Friends

10/10

Exceptional

21 Mar 2026

Jonathan

Amazing views of the bay from our room. Private access to a beautiful beach. Incredibly warm, helpful staff. A breakfast to look forward to every day. A great restaurant. We loved every minute of our stay.

10/10

Exceptional

15 Mar 2026

Priyanka

Excellent !

Family_with_children

10/10

Exceptional

13 Mar 2026

Danny

Loved this property. We had an ocean view room on the 2nd floor in building 3. The property is small and on a steep incline, but has everything you need. They have a small store, a pool with outdoor bar, outdoor restaurant, and walkway to the beach. Walk to beach is about 5 minutes and steep. Wear shoes. Due to the incline the property sits on, golf carts are available to drive you from your room to pool/restaurant, though its only about 20 yards. We walked each time with no problems. Included breakfast offered a great variety of foods and tasted great. All staff, except one parking lot attendant, was exceptional and went above and beyond. Sydney at the restaurant and bar made our stay fantastic! He was the best! View of ocean and mountains from pool and restaurant is beautiful. Monkeys and birds seen multiple times a day.

Partner

10/10

Exceptional

12 Mar 2026

Michael

Just got back from a stay at Shana. Both the property and staff were fantastic. They went out of their way to help us… with things related to coming and going, setting up outings for the day that kind of thing. They are responsive to questions asked over the net/expedia which is something other places are not. Much appreciated. Also much appreciated is their handling of our late check in and check out.

The hotel is on a fairly steep hill, so bear that in mind if mobility impaired… that going from your room to the pool/restaurant/reception might be tricky. This is offset by the golf carts that staff regularly have on hand to drive people up and down the hill, much appreciated by my mobility impaired wife. There is a beach that is walkable from the hotel, there are tents and chairs available to rent there along with kayaks and other equipment. It is swimmable and it is snorkel-able (not as clear as I am used to but still very nice to be able to do from the properly). The restaurant is great, the food fantastic and the service quite attentive.

I only have smaller things to be constructive about related to the kitchenette part of our room, like the stove not being levelled and one of the clips for the top of the fridge’s water dispenser missing.

It was a great time, the kids loved it and would readily recommend it. I actually just spent the wait before the last flight telling another family about how nice it was.

Family_with_children

8/10

Excellent

10 Mar 2026

DharmendraKumar

very good property, they need to install elevator, also they should mentation beach access, challenges.

Partner

10/10

Exceptional

09 Mar 2026

Mauro

The ocean was visible from the restaurant and pool. Great food at the restaurant. We had the Tico Roll, hamburger, Hawaiian pizza cooked in a wood fire oven and a chicken wrap. All were splendid. Excellent choices at the breakfast buffet. Lovely maintained pool with a bar that had a happy hour. The only drawback was the steep walk to our room, to the beach or to get to the main road which was a km away. It didn't bother us but if you don't like a challenge grab a can. Rides in a golf cart we're provided if needed. Beach was excellent but wear swim shoes because of the lovely lava rock. Plenty of restaurants within the km. The staff was extremely friendly. So happy with our choice.

Partner

8/10

Excellent

08 Mar 2026

Ian

We loved this place! Very charming and beautiful, highly recommend for families but not necessarily for couples or friends. Only things missing from the hotel: a gym and a bit more of a daytime vibe/activities (Yoga, workout classes, etc) and maybe some entertainment. The venue closed down very early every night, so perfect for those looking for a quieter experience. Although the location is incredible and full in nature: we had monkeys visit us everyday! :)

Friends_and_family Family

10/10

Exceptional

07 Mar 2026

Michael

Room was spacious with beautiful ocean view, just like the picture in the ads. The monkeys coming up to our patio was an unexpected extra. Golf cart driver was always around to offer trips up the STEEP hills from beach access, restaurant, and pools to guest rooms, though we preferred getting the workout. Pools were glorious. Beach pretty nice, though I'd recommend the better beaches inside park or outside park entrance. Staff went out of their way to get us a national park tour after an initial miscommunication canceled our reservation. Staff were wonderful all around. My only complaint is that the area around the hotel was not walkable and it was difficult to get to the nearby restaurants and music clubs without a taxi.

Partner

10/10

Exceptional

06 Mar 2026

Patrick

Great rooms. A phenomenal staff. Amazing swimming pool area and easy access to the beach

10/10

Exceptional

05 Mar 2026

Michele

Ocean view from r room was spectacular!! Monkeys everywhere, birds, sloth on the beach!! Private path to beach, great restaurant, adult pool !!

Partner

10/10

Exceptional

03 Mar 2026

Doris

Beautiful property. Great access to a wonderful little beach. Be prepared to walk. 20 minutes down to the beach and 15-20 minutes up hill back to the hotel. Staff were friendly and very helpful. Saw lots of monkeys and lizards at the property.

10/10

Exceptional

02 Mar 2026

Kevin

I like the separate adult pool from the kids pool and everything else is always excellent.

Great staff.

Self

8/10

Excellent

28 Feb 2026

SUSAN

Staff was nice, room spacious, hotel was on a slope, some walk upon and down. Have ocean view in the pool and restaurant.

Family