Name: Hartsfield Manor
Address: Sandy Lane, Betchworth, RH3 7AA, GB

8/10

Excellent

24 Jul 2026

Paul

Stayed in the lodge at the bottom of the drive. Great location, clean and parking easy. Good breakfast although I would have liked fried eggs readily available. Always a nice place to stay and would certainly recommend!

8/10

Excellent

22 Jul 2026

Marica

It wasn't made clear to us at the point of booking that we will be in a completely different building (The Lodge) so far from the main house. I feel we didn't manage to enjoy all the Manor had got to offer simply because we were so far away. We still enjoyed our visit but felt like second class citizens.

Partner

4/10

Poor

05 Jul 2026

Christine

Arrived after very long journey. Staff very helpful with luggage. Room small but adequate for a one person’s needs. Ate a bar snack of fish and chips in bar area. Almost inedible. Batter on fish thick and rubbery, chips dry and tasteless. Not impressed. Slept badly. Noisy guests outside woke me at 2am. Following day was a wedding which I was told about two weeks before my stay so no time to rebook elsewhere. Music playing until midnight which was very audible from my room which despite being told otherwise was close to the venue. Slept badly. Left at 6.30am to start my 250 mile journey home. Will not be revisiting.

Self

8/10

Excellent

29 Jun 2026

Lisa

I really enjoyed my stay, we book for a 4am drive to Gatwick. The staff were lovely, no lift so don’t bring a heavy case (although one of the porters took it up the stairs for us). Sitting out in the grounds was beautiful. We had an evening meal, which was outstanding Traditional manor, no air con, fan in the rooms but that was enough for us.

Partner

8/10

Excellent

27 Jun 2026

donald

Great spot for a short stay. Beautiful building. The rooms are fine, but could use a refresh, and more attention to detail in the cleaning.

Partner

10/10

Exceptional

20 Jun 2026

Michael

Really nice one night stay. Parking was easy and the room was spacious. The only negative point was the fan in the room was not good enough for the size of room and the level of heat. The staff were excellent.

Partner

10/10

Exceptional

14 Jun 2026

Deborah

I enjoyed my stay immensely

Self

10/10

Exceptional

29 May 2026

DARIEL

Beautiful property!!!

8/10

Excellent

14 May 2026

Steve

The room was comfortable, the shower excellent, the staff were lovely (especially the receptionist).
I do think that it should be made clear when booking that the lodge is a few minutes walk from the main hotel.

Self

8/10

Excellent

08 May 2026

Glenn

The manor house and estate was spectacular. We were a little disappointed in that we booked to stay in this wonderful manor, but upon arrival we were told that our room was located in a small house on the property about 400yards from the manor house by the entrance gate. It was referred to at the \"lodge\" Reception staff were efficient, but not exactly friendly. The breakfast was exceptional.

10/10

Exceptional

03 May 2026

Mary

The staff were incredibly helpful and friendly. Our room was clean and luxurious and was beyond our expectations. Breakfast was tasty. Would definitely stay here again.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Antonia

Pleasant night in the Lodge. Comfortable and quiet.

Partner

10/10

Exceptional

25 Mar 2026

Keith

stayed in a junior suite , was a flawless and perfect stay , would definitely book again. Quiet location with helpful staff

Partner

10/10

Exceptional

11 Jan 2026

Holly

Friendly staff

Partner

8/10

Excellent

03 Nov 2025

SATNAM

Clean room, good staff. Enjoyable stay

Leisure Partner

10/10

Exceptional

18 Oct 2025

Erik

Beautiful property. I wish we were there for more than one night. We shall return.

10/10

Exceptional

08 Oct 2025

Mark

Great parking, lovely room, excellent staff from check in to check out. All meals were lovely and well priced. We had a fantastic three nights.

Partner

10/10

Exceptional

22 Sep 2025

Ulf H

Staff was very friendly. Lovely surroundings. Good food. Reasonable price

Leisure

10/10

Exceptional

11 Sep 2025

Nicole

I had a really pleasant stay at this hotel. The staff were very helpful and welcoming, which made the experience even better. The location is easy to get to, making travel to work convenient and the hotel offers good amenities that added to the comfort of my stay.

Overall, a great choice and I’d happily stay again.

Business Self

10/10

Exceptional

03 Sep 2025

S A

Great place to stay

Very friendly atmosphere and beautiful settings and although I only stayed one night I would definitely go back. My only negative is that the Wifi was a little lacking as I was there on business!

Business

6/10

Pleasant

24 Aug 2025

Emma

Stayed in an annex room, the stairwell was filthy. The carpets look as though they haven't been vacuumed for weeks - fead flies. Established cobwebs

Leisure Partner

8/10

Excellent

30 Jul 2025

Miss

The internet was slow as was the room service
It would be great to add fridges to more rooms

Staff were all lovely and helpful and the building and grounds all lovely.

Friends_and_family Friends

8/10

Excellent

21 Jul 2025

Paul

Lovely place to stay. Lots of character with fantastic gardens. All pretty good. Highly recommended!

Leisure

10/10

Exceptional

18 Jul 2025

martine

Great staff and service in lovely grounds

Business Self

10/10

Exceptional

14 Jul 2025

Ronald

Excellent

Really good choice and inexpensive for the area.

Self

10/10

Exceptional

14 Apr 2025

Joanna

Grest

10/10

Exceptional

09 Apr 2025

martine

Lovely setting and property

Business Self

10/10

Exceptional

13 Mar 2025

Mark

Beautiful setting. Really enjoyed my stay super comfortable bed. Very nice il be back

Business

10/10

Exceptional

15 Feb 2025

thomas

The place was stunning tbe rooms was beautifully and the staff were morebthan helpful

Leisure Partner

10/10

Exceptional

01 Jan 2025

Simon

One night stay business trip, great hotel, easy parking and good food

Business Self

10/10

Exceptional

28 Dec 2024

Elizabeth

Stunning hotel

We got married here a year ago so came back for our 1st anniversary. We had a delicious meal and lovely breakfast in bed. There was no service charge for room service which was lovely. Our room was exceptionally comfortable and well equipped and the staff were lovely. In addition to that, the hotel looked stunning with all the Christmas decorations. A fairytale venue.

Partner

10/10

Exceptional

06 Nov 2024

Joe

Have used this hotel for a few years for when I am working in the area and it is always an enjoyable stay.
Room was lovely with an upgrade to a room with a door to the garden and the food was always good during the stay.

Business

10/10

Exceptional

22 Oct 2024

Talbot

Business stopover.

Nice location for a stopover. Historic building with views of the rolling grounds. Rooms are small with thin walls but well appointed. Dinner in the bar was ok but tables were in short supply and the Cesar salad lacked flair. The restaurant had a two course menu but this didn't work for me as only needed a single course.

Business

10/10

Exceptional

08 Oct 2024

Paul

Lovely place to stay!

Leisure

2/10

Poor

01 Oct 2024

LAUREN

Our experience was so bad that we checked out after 1 night and asked for a refund for the next night. The outside of the main building and grounds are beautiful, but the rest of our experience was too awful to stay.
-After we used the toilet once (not doing anything abnormal there) it blocked. They said there is no handyman on Sundays so it couldn't be fixed. It's mad a 4star hotel couldn't call one out. We had to use the toilet of another room in the building. We didn't want to move to a different type of room as specifically booked this room category as it opens onto the grounds - that is what we came for!
-The food at dinner was so bad that we had to order breakfast from ubereats as we did not want to risk eating there again. All radiators were off in the dining room and one window was wide open, so we ate in winter coats - it was like they make no effort unless there is a wedding.
-The radiators in the room went off even though it was very cold
-Neither of their wifi options worked in the annex- clearly it was coming from the main building and there was no working router in the annex. We reported this multiple times and nothing was done.
-They advertise smart tvs in their website but they were old tvs with only youtube
-The bath was filthy
-Telephone intermittently didn't work
-At 10am, despite the do-not-disturb sign, staff knocked on the door and came in, waking me
-Despite all these problems, we were only offered a free meal, no refund for the night we stayed.

8/10

Excellent

11 Sep 2024

Peter

Nice property in beautiful grounds

Very nice property in lovely grounds. We had a room in an annex which was fine and probably a little quieter than the main house as there was a wedding on. The room had a very nice private patio area outside but we weren’t able to use as the weather was so wet. The service at the bar was poor probably because of the wedding. Similarly the restaurant was dead - we were the only people dining - again likely to be due to the wedding. Food was good. Had we known there was a wedding on we probably would not have stayed. May pay to ask about weddings if you are considering staying here..,

Partner

8/10

Excellent

09 Sep 2024

Juliana

Large grounds, free and plenty carpark, gym.

Business

6/10

Pleasant

05 Sep 2024

Padmini Paumben

Hi i wasn't happy with the lodge room as it's was very dirty so i rang reception and sent 2 lovely ladies to check after that they were happy to change my room to manor hotel,the young girl asked the reception lady to change my room to manor hotel also i mentioned to her that i made a mistake booked in lodge as manor hotel last time i stayed was nice and clean and same price despite i told her and the kind young lady asked her too to change my room to manor hotel but she didn't . She booked me in room 51 which was not a nice thing to do and the corridor floor in room 51 was smelly of urine and outside when i opened my window smelly poo of horses so i wasn't happy at all with that reception who booked me in yesterday at 2 pm as she didn't gave me a room in manor house i was paying the same amount £154 for the room in that hotel and also the young lovely lady who was sitting at the back said it is not very busy tonite . She was very kind and helpful but the reception lady wasn't friendly ,kind or helpful to me .

Self

10/10

Exceptional

16 Jul 2024

Sandee

Lovely grounds made it a restful stay. Comfortable room with lots of amenities. Delicious dinner and wide variety at breakfast.

Leisure Self

10/10

Exceptional

29 Jun 2024

Leah

It was a beautiful manor with gorgeous grounds and nature, but no fridge/ microwave/ no A/C. And the train station, Betchworth, had no live person, no Ubers or Taxis. My cellphone didn't work in the area, so I had to walk to a house across from the station. Thankfully, a college student was home and was able to drive me to the manor. Otherwise, I honestly don't know how I would have gotten to the Manor.

Leisure Self

10/10

Exceptional

31 May 2024

Patty

This was a beautiful find so close to the airport. The manor is beautiful. Staying here and having delicious meals was a wonderful alternative to staying at an airport hotel. Perfect way to end our trip!

Leisure Partner

4/10

Poor

07 May 2024

Verified traveler

Poor Service

I have learned something from this experience which is to always check whether there's a function on or not as I am sure the poor service was due to not enough staff to handle both function and private guests. Maybe it's the same anywhere? The restaurant was not open (because of the wedding) so I can't comment on food. I was not made aware of the function at time of booking but in future I'll ask. My visitors and I had to wait over half hour for tea in the lounge on arrival and then were told to pay at the (unmanned) bar rather than given an option to put it on the room bill. The room was pokey with some very odd features but comfortable enough and thankfully soundproof from the function. I ordered room service breakfast for the morning after the wedding which arrived 1/2 hour late and without any butter. I was horrified to find my bed unmade and breakfast stuff still in my room on my return late that same day. I was then questioned about whether I wanted certain items ie. serviette taken away when they did come (I think with a degree of sarcasm). I was told that the bed wasn't due to be made but I'm not sure what was meant by this as it was made the previous day. All in all the service was poor which may or may not have been the case without the function. I think that with this (and possibly other similar) hotel(s), you pay for the old building and the grounds and not the service.

Self

6/10

Pleasant

06 May 2024

Shaun

Four Star Query?

Only a few miles off Junction 8 of the M25, Hartsfield Manor was an ideal location for a recent visit to the area. The main building is impressive but only contains some of the guest rooms, plus conference rooms, restaurant and bar. The large rooms and suites are in this main building, which is very grand, with a wonderful staircase.
We were given a room in the Lodge by the entrance to the long drive up to the house. The room was comfortable and clean but only had two parking spaces at the front, which were occupied. So, we had to use the small car park behind the lodge which has some access issues (steps with no handrail). It is also a long walk from the house, so using the car was the only real option with luggage.
It seems that most accommodation is in the modern 1970s-style annex, which is not what most people, including us, would expect. This may account for some disappointment reflected in other reviews.
If you want to get the full benefit of this grand manor, make sure that you book a room or suite in the main building, and not the annex.
Weekday breakfast is only served until 9.30am and we were the last to arrive. However, the food was adequate but disappointing for this class of hotel. The service was also “distracted” as we were asked “tea or coffee” three times!

Partner

6/10

Pleasant

06 May 2024

Shaun

Four Star Query?

Only a few miles off Junction 8 of the M25, Hartsfield Manor was an ideal location for a recent visit to the area. The main building is impressive but only contains some of the guest rooms, plus conference rooms, restaurant and bar. The large rooms and suites are in this main building, which is very grand, with a wonderful staircase.
We were given room 47 in the Lodge by the entrance to the long drive up to the house. The room was comfortable and clean but only had two parking spaces at the front, which were occupied. So, we had to use the small car park behind the lodge which has some access issues (steps with no handrail). It is also a long walk from the house, so using the car was the only real option with luggage.
It seems that most accommodation is in the modern 1970s-style annex, which is not what most people, including us, would expect. This may account for some disappointment reflected in other reviews.
If you want to get the full benefit of this grand manor, make sure that you book a room or suite in the main building, and not the annex. Check the websites for details.
Weekday breakfast is only served until 9.30am and we were the last to arrive. However, the food was adequate but disappointing for this class of hotel. The service was also “distracted” as we were asked “tea or coffee” three times!

Partner

10/10

Exceptional

04 May 2024

James

My daughter’s wedding was beautiful & all the staff were very accommodating & cheerful.

Leisure Family

10/10

Exceptional

26 Apr 2024

Robyn

Located in beautiful country side with immaculte grounds with an old world charm. Restaurant dining was excellent and the staff were very friendly and made our 2 might stay an absolute wonderful experience.

Leisure Friends

10/10

Exceptional

22 Apr 2024

Michaela

Friendly staff

Leisure Friends

4/10

Poor

15 Apr 2024

Mark

I was initially given a room I hadn't booked, so had to go through the rigmarole of changing rooms then moving all my stuff. The bed and pillows were far too soft and I woke up with horrendous back pain. For a huge bathroom, the bath was tiny and uncomfortable. There were blinds in the bathroom, but they didn't fit the windows perfectly so, especially at night, I didn't feel comfortable in the bathroom. The food in the restaurant was expensive and the portion sizes too small. I wouldn't have minded the price if there was more on the plate. Not a pleasant experience really.

Business Self

10/10

Exceptional

31 Mar 2024

Verified traveler

Will stay again

Great stay. Repeat visitor

Business

10/10

Exceptional

21 Mar 2024

Alice

Repeat visitor - will visit again

Really nice hotel. Quiet, comfortable and lovely setting. Friendly, helpful staff. Nice bar food. Good breakfast options
Plenty of parking

Business

2/10

Poor

08 Mar 2024

MOSTEFA

I won’t stay there again and make to let my colleagues to be aware of that hotel , as we still have business trip to the area.

Business

10/10

Exceptional

10 Feb 2024

christopher

Great stay for great value

Lovely venue, very clean and great price

Business

10/10

Exceptional

14 Dec 2023

A

Lovely Big, Soft Bed!

Very, very comfortable bed providing a lovely night's sleep!

Business

10/10

Exceptional

17 Nov 2023

Marian

Liked the grounds and it was quiet all around
We had a really nice meal

Leisure Partner

10/10

Exceptional

28 Oct 2023

michael

A beautiful place with lovely staff

Partner

10/10

Exceptional

25 Sep 2023

A

Friendly and helpful staff, very comfortable room and brilliant breakfast

Friends_and_family Family

8/10

Excellent

30 Aug 2023

Philip

Unexpected overnighter

Service at reception was superb upon arrival. Room was spacious with a nice bathroom. A bit tired but character features. Room could have been cleaner which is the only disappointment. Had dinner and breakfast and both meals were excellent.

8/10

Excellent

17 Jul 2023

David

One night Saturday stay

We stayed a Saturday night when a wedding was in full flow. Check in was good and the staff very friendly and helpful. The room was quiet, being separate from the main building. The bar area was relatively small and dominated by wedding guests which was a negative. The kitchen shut at 9pm and no hot food available from room service which was disappointing. Breakfast was good and buffet style. The room was comfortable but the TV and channel options basic. I think it was slightly expensive for what it was.

Friends_and_family Friends

8/10

Excellent

11 Jul 2023

Chris

Lovely looking old manor house set in glorious park and gardens. Fantastic views in all directions. Peaceful quiet and relaxing 😌

Leisure Partner

8/10

Excellent

09 Jul 2023

Robert

Just a single-night stay but very restful and the room was great. Quite expensive though - couldn't have managed any longer.

Leisure Partner

10/10

Exceptional

08 Jul 2023

Layla

The welcoming atmosphere was the highlight of our trip. They aided us with a taxi service and were so kind our stay.

Leisure Partner

10/10

Exceptional

27 Jun 2023

DARIEL

I have friends in the vicinity so your hotel worked perfect me!
Woke up early the first morning and saw rabbits & squirrels outside my room (annex).
Lovely & quiet!

Self

10/10

Exceptional

22 May 2023

Carlloyd

A little gem

Upon arrival we were made to feel at home with very good service and a nice lovely large comfortable room, that had excellent views of the grounds and the wider countryside.

Partner

2/10

Poor

10 May 2023

Olivia

Terrible - don’t let the outside photos fool you!

Firstly there was a sick stain on the carpet which wasn’t very pleasant.
The room was unbearably hot despite turning heating off and opening windows.
There was a wedding which went on to at least 3pm and it was incredibly loud and we had no sleep at all.
Table was dirty at breakfast with really bad buffet style fry up - that was not worth the money at all get better in ikea.
Room key never worked meaning we had to go down to lobby to get it changed every time we went into room.
Very limited parking I suspect due to wedding and not the best conditions for a low car!

Leisure Partner

8/10

Excellent

08 May 2023

Gary

Very quiet and safe hotel which includes the annex rooms with great views. The rooms smelt a little fusty because the carpets need a good clean or changing. Situated on the first floor and being non smokers we did notice in the morning that a smoker was on the ground floor room terrace below our room smoking, not pleasant if your having a lay in. If the rooms could be updated the room rate would be acceptable, unfortunately a little overpriced.

Leisure Partner

10/10

Exceptional

03 May 2023

Mandy

A beautiful property in beautiful surroundings. Only stayed for one night would like to return and stay longer.

Leisure Partner

8/10

Excellent

24 Apr 2023

Gordon

Great stay

Great stay, wedding in progress during our stay but despite a little noise from disco and general rowdiess, this did not spoil our visit

Partner

10/10

Exceptional

09 Apr 2023

Verified traveler

Would stay again

Really lovely hotel. Beautiful setting. Clean and comfortable room. Reception staff were friendly. Dinning room dinner was tasty.

Business

10/10

Exceptional

15 Mar 2023

Peter

We had an excellent stay at Hartsfield Manor. The staff were all very friendly and it was nice to stay in a manor hotel. Only minor complaint would be the bathroom was small and the bed was only a double not king!

Partner

10/10

Exceptional

20 Jan 2023

Emily

Property was unique, loved the area. Friendly staff who were very accommodating. Will definitely stay again on my next stay to England.

Leisure Partner

10/10

Exceptional

11 Jan 2023

Verified traveler

Great stay

Lovely hotel, clean and friendly staff. Really nice meal. Decent gym (cardio mainly) as well. Would definitely recommend!!

Business

8/10

Excellent

09 Jan 2023

Jeremy

Overall a pleasant stay as usual, bathroom could have been cleaned better

Business

8/10

Excellent

16 Oct 2022

Amy

This is a well maintained historical manor hotel which situated in a quiet little village about 40 minutes away from Gatwick airport by Taxi. Our room was Modern and clean. We love their Typical English countryside view from their backyard. Breakfast and dinner are served nicely. The only issue we had is the check in time took too long. Even we were the only guest at that time to do the check in.

Leisure Family

8/10

Excellent

05 Sep 2022

Warren

Great stay, even if the rooms are tired

Great stay! Room was a bit tired and there was a slight issue with reception putting my payment against another room! But overall the grounds themselves are nice and the service was decent too.

Friends_and_family Friends

10/10

Exceptional

03 Sep 2022

Mary

Great Getaway

Lovely all round experience with great staff! Comfy bed in large bedroom, in the week so super quiet and relaxed.

Partner

10/10

Exceptional

21 Aug 2022

R

Nice

Lovely hotel, friendly and helpful staff - all good!

Partner

2/10

Poor

12 Aug 2022

suzanne

Filthy place. Avoid.

Turned up at the hotel to be told the restaurant was shut. The hotel could have called or emailed ahead to advise this then i wouldn't have stayed without food. My room was in the annex building which in 31 degree heat and no air con, was quite frankly like being in the desert. The whole annex building was disgustingly filthy. Floors on the way through have not seen a vacuum in weeks. The floor in the room was no better. The floor has not seen a vacuum in weeks, with old clothes plastic tags, crumbs of food and general dirt on the floor. Surfaces are stained and dirty. Kettle is dirty and manky. The cleaner should be ashamed of themselves

Business

8/10

Excellent

26 Jul 2022

Gareth

Manor stay

Overall good stay ,reception a little slow with not knowing if i booked breakfast,in restraunt a little slow in service ,but staff pleasant and riom very good

Partner

6/10

Pleasant

18 Jun 2022

Anthony

Huge grounds and building but site does not clearly indicate rooms that are not in main building and even in the gatehouse

Leisure Self

10/10

Exceptional

16 Jun 2022

MR. DAVID C

Excellent

Excellent in all respects. An impressive place.

Friends_and_family Family

10/10

Exceptional

18 May 2022

Robert

Enjoyable

A very enjoyable stay. Beautiful property blending modern with classical.

Staff were extremely attentive.

Partner

10/10

Exceptional

13 May 2022

James

What a great place to get a feel for the Olde England.

Business_and_leisure Partner

10/10

Exceptional

12 May 2022

John

Nice hotel

This is a nice hotel and a beautiful setting. I will certainly use this hotel again

Business

10/10

Exceptional

16 Apr 2022

Verified traveler

Great value for money stay in a lovely environment

Really enjoyed my overnight stay here. The Staff were amazing, upbeat and professional. The Manor was roomy, with plenty of places to relax. The rooms are well appointed and comfortable. I paid for a normal room which had a desk, ironing facilities, still and spring water, biscuits, quality coffee, L'Occitane gel/shampoo etc. Very peaceful and quiet.

Business

8/10

Excellent

28 Mar 2022

Paul

No complaints with the food and the location itself was lovely. We stayed at the Lodge and although our bedroom was very tidy, clean and had all the facilities described the bathroom was sauna like with no ability to adjust the radiator which was obviously stuck on full heat resulting in us having to leave the window open all night. Tea/coffee making facilities were provided and presented well but no spoons, not exa

Partner

6/10

Pleasant

27 Mar 2022

G

Noisy House-Keeping Staff

The room we booked was a superior bedroom with garden view. However the room we were given turned out to only have a partial garden view. The staff offered another room but this was smaller than the superior room that I booked.
At our first break neither tea or coffee nor toast was offered. But this was corrected on our second breakfast so I put our experience at the first breakfast as an oversight.

Our room was next to the house-keeping office and the staff make a lot of noise in the morning on the corridor as early as 6:30am which disturbs my sleep. Also had house-keeping knocking on my door as early as 7am not sure why this should ever happen. Totally unhappy about this.

In terms of cleanliness there are dust on the extractor and the white goods in the shower which was not great for a 4* hotel.

Partner

10/10

Exceptional

25 Mar 2022

Pamela

Nice hotel in a lovely location

The Hartsfield Manor is a beautiful hotel in a lovely location within superb well kept grounds.
The room was quite small but perfect for what I needed and the décor was in keeping with the style.
Very clean and good facilities.
Only thing was that the bar wasn't manned and all customers had to find someone from reception to get served.

Business

4/10

Poor

13 Mar 2022

David

Hotel was charming, the room clean and comfortable and as advertised. Restaurant was awful, staff not interested, service very slow and food not cooked properly. Spoilt the otherwise good experience

Business

10/10

Exceptional

22 Feb 2022

Andrew

Nice place, great service.

Business

8/10

Excellent

28 Jan 2022

Verified traveler

overnight stay hassle free would stay again very pleasant.

Business

6/10

Pleasant

17 Jan 2022

Karen

Disappointing

The hotel is beautiful, and has great potential, but the service overall was really bad. The chap on reception was amazing, very welcoming and friendly. It was difficult to get drinks from the bar and had to wait an hour for lunch, being told that the chefs were fighting in the kitchen! Staff were very friendly, but the service was poor. On first sight the room looked clean, but no attention to detail. The velvet shade on the beside lamp was thick with dust, as was the top of the head board. Having paid £182 for a night stay and breakfast I expected much better

Partner

8/10

Excellent

27 Dec 2021

Jim

Over hot

The room was very hot, l could not find any controls, hence my rating for the Eco part.

Partner

8/10

Excellent

19 Aug 2021

Verified traveler

The house itself is lovely and my room which was a junior suite, was really large with the bed being comfortable.

However, the room had cobwebs and was pretty dusty in the bathroom and parts of the main room. There wasn't a mini fridge and the breakfast is really basic.

The grounds and views around the hotel are great and the staff were lovely.

Leisure Self

10/10

Exceptional

13 Aug 2021

JTINDER

Short Stay

Lovely location. Staff were excellent and nothing was too much trouble. The bedroom was clean and a reasonable size.I stayed in the main building and had a lovely view of the grounds. I was on a business trip but I will definitely come back next month with friends to explore Surrey.

Business

6/10

Pleasant

31 Jul 2021

Verified traveler

Dead fly on window ceil. Check in and check out took a long time! Breakfast was ok, but ingredients were not a very high standard in my opinion

Business Self

4/10

Poor

10 Jul 2021

Peter

Disappointing

Lovely location and buildings, staff were friendly and welcoming but I had to clean the bath before I used it and the bed had no support at all, very uncomfortable night’s sleep - was supposed to be a relaxing night in between two long drives but frankly I’d have been better off driving the whole way, I would certainly have been less tired.

Partner

10/10

Exceptional

25 Jun 2021

Joseph

One of my favourites

One of my favourite hotels to stay at when I'm in the South. Beautiful main building and grounds, good food, decent little gym.

Business

6/10

Pleasant

13 Jun 2021

ANDREW

Not the greatest way to welcome a new Hotel

The room was quite small. I needed to go back to reception because the key didn't work. Then I needed go again because there was no soap in the room. There was a piece of tissue around the toilet. I left it to see if they would pick it up. They didn't, so I did. Not the greatest way to welcome a new Hotel.

Self

6/10

Pleasant

29 May 2021

Terri

Could be better

Stayed as part of wedding party. The rooms were dirty with cobwebs & someone's toenail clipping on the bedroom carpet

Friends_and_family Friends

8/10

Excellent

27 Oct 2020

Leigh