Name: Agua Hotels Riverside
Address: Quinta das Marinhas - Rua Alberto Boto dos Santos, 7, Parchal, Lagoa, 8400-655, PT

8/10

Excellent

20 Jul 2026

P L

Beautiful spot with lovely views

Partner

8/10

Excellent

14 Jun 2026

Carina

The breakfast was very good , the pool and sauna, the room.
I didn't like the air aconditionnig , it was noisy.

Partner

10/10

Exceptional

23 May 2026

Alun

Enjoyed our stay.staff very helpful and friendly.thought we were far away from restaurants when we first arrived.only takes 5 mins in taxi and very reasonable.

Partner

10/10

Exceptional

29 Apr 2026

Andrew

Very relaxing and chill location. Away from the seafront and noise. Scenic riverside views with wildlife. Nice food, drinks, wellness centre is great, powerful jacuzzi.

Self

10/10

Exceptional

03 Nov 2025

Paul

Friendly staff made you feel welcome

Leisure Self

10/10

Exceptional

24 Oct 2025

Caesar

Great location for cycling.

10/10

Exceptional

07 Oct 2025

David

Great hotel, friendly staff

Overall the hotel and location were excellent, all the staff were welcoming, helpful and friendly. We loved our room with our balcony overlooking the lake and river, we sat watching the birds every morning and evening.

There were a few minor things that could be simply changed that would improve the stay, coffee in the room would be great, even if it were just sachets. We had to ask for sugar and toilet rolls to be topped up. At breakfast many of the breakfast items weren’t topped up regularly enough so you found yourself asking for this. Finally there just wasn’t enough cupboard space for clothes when staying for more than a week and no space for the ladies to hang long dresses.

Partner

10/10

Exceptional

02 Oct 2025

Andrew

Great quiet hotel. Half hour walk to the main strip. Close to train station 5 minutes walk. Great fish restaurants nearby. Gym needs heavier weights. Brilliant experience

Leisure Self

8/10

Excellent

16 Aug 2025

Ian

Need transport to get around but central for travelling around the Algarve.
Clean and tidy hotel with friendly helpful staff.
Good internet.
Gluten free and other allergies could be listed on food labels so as not to have to ask kitchen staff every day.

Leisure Partner

8/10

Excellent

02 Aug 2025

Kevin

Out stay was excellent, staff really friendly especially the bar and restaurant.
My only complaint was the Housekeeping was not to a very high standard, towels forgotten one day, no visit at all one day, glass and floors not very clean.
This didn't spoil are stay though really enjoyed our time there.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Martin

Very nice hotel and the staff were all very nice and helpful.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Dwane

The property was clean, staff was friendly, the location brilliant and the food was exceptional

Leisure Family

10/10

Exceptional

30 May 2025

James

Lovely place away from busy centre of Portimao. Great pool and restaurant.

Leisure

10/10

Exceptional

12 May 2025

Svetlana

The property was very clean and comfortable.

Leisure Friends

10/10

Exceptional

09 May 2025

Nichola

Check in process for ok. The room I was given was perfect. Unfortunately at 9:15pm the neighbours were being super loud. Couldn’t get through to reception so went down to reception with my luggage.

Self

8/10

Excellent

10 Jan 2025

Carlos

The staff were friendly. The hotel was fine. I could stay there again. However, there is room for improvement.

I reserved a room with a river view. My room had a farm view with cows and horses. I complained, the front desk told me my room was not supposed to have the river view.

I have never been in a hotel where we are required to wear a swim-cap to get into a Jacuzzi. We do not swim in a jacuzzi, our head does not get into the water in the jacuzzi and yet, we are required to pay for a swim cap to get inside the jacuzzi.

The breakfast buffet was good. However, there is something that I found funny. There is a person dressed up as a chef on an egg station. This person nicely dressed as a chef does not make omelets or scrambled eggs, or anything else. The person is there to make fried eggs. I find it funny that the hotel dress someone up as a chef to fry eggs and cannot make omelets for the clients.

Anyway, some improvements are need for them to get a 5 star review.

Leisure Family

10/10

Exceptional

03 Jan 2025

GHEORGHE

A quiet country with friendly people

Leisure Partner

10/10

Exceptional

17 Dec 2024

Nancy

I appreciated the fact that the inspired pool, jacuzzi, sauna and turkish shower were included in the stay. Very nice perk.

Leisure Self

6/10

Pleasant

30 Aug 2024

Bayo

Economical and friendly

Leisure Family

10/10

Exceptional

26 Jun 2024

Randy

We stayed for 7 nights. It was the perfect location for us, as we used it as a base while visiting several Algarve locations. It was very quiet and private. The staff and facilities were excellent, especially the breakfast buffet, which is totally worth including when you book. We booked a Studio that had a kitchenette. We wouldn't get that room again, as we didn't really use the kitchenette and never was able to figure out the microwave/oven combo. We were provided a tea kettle upon request. Overall we loved staying at the Riverside Agua and would definite stay there again, only we'd probably stay in a different room.

Leisure Partner

10/10

Exceptional

19 Jun 2024

Carina

Great stay

Hotel was clean. Room was spacious. Really calm and relaxed atmosphere. No noise from other guests. Staff was professional and helpful.

Partner

10/10

Exceptional

08 Jun 2024

Jacqueline

Super

Super friendly staff & lovely facilities.

6/10

Pleasant

02 Jun 2024

Yolanda

3.5/5 good hotel

Overall good stay. The beds are extremely uncomfortable. The bathrooms gets smelly as theres no ventilation. It can be quite pricey. And there was a stressful issue at check out as they made a mistake with our booking. The spa was very affordable but the jacuzzi was not working.

8/10

Excellent

30 Mar 2024

Paul

Overall a good stay in a picturesque location, nice room, nice spa and nice breakfast, if I could suggest any improvements I’d say an upgrade to the gym and ev charging.

Business_and_leisure Partner

10/10

Exceptional

28 Nov 2023

Jeff

Loved the location, view, staff. The bar/restaurant was amazing, and their staff were also quite polite and accommodating.

Leisure Family

10/10

Exceptional

12 Oct 2023

Wilma

The room was huge, loved it! The breakfast has a Chef that made me fried eggs. The best breakfast in the whole trip.

Leisure Friends

10/10

Exceptional

06 Oct 2023

puiyi

Quiet neighborhood,,excellent view from my room, nature blessed. Wake up w sunset & birds chirping. Recommended

10/10

Exceptional

30 Aug 2023

Narjesbita

Very nice, clean and friendly environment

Leisure Self

8/10

Excellent

12 Aug 2023

Verified traveler

Great stay

We had a lovely stay. Great suite with a kitchen. The fridge was broken before we got there and we’re given a minibar fridge instead and upgraded to half board rather than just breakfast. Breakfast was lovely and the evening dinner buffet changed the main meals every evening.
The hotel and surroundings are quiet with great views over the river. The infinity pool is lovely and was never very busy.
Only downside is that there was no tea and coffee making facilities in the room and the bottled water wasn’t refreshed.

Friends_and_family Family

10/10

Exceptional

01 Jun 2023

Joao

Thanks to the staff for the accommodation.

10/10

Exceptional

31 May 2023

Kirsty

Lovely staff. And it’s only 5 euros to get to strip in an Uber. Only thing I would say be nice if they played music around the pool , lovely hotel I would stay again

Leisure Friends

10/10

Exceptional

22 May 2023

Verified traveler

A beautiful hotel. Lots of amenities I didn't have time to use, like the outdoor infinity pool and the fitness center and spa. The buffet dinner and breakfast were A+++.

Partner

10/10

Exceptional

09 Apr 2023

Jeffrey

Hotel had beautiful views, restaurant staff were excellent especially Jorge he made the stay feel special. The hotel rooms are very basic almost hostel style but is fine for a couple of nights.

Leisure Family

4/10

Poor

28 Jan 2023

Ms G

Disappointing

A disappointing 1-night stay as we were expecting a 4* experience and it's hard to see how this place has been rated. It was barely 3*. Everything was pared down to the minimum. Just about warm enough in the room with a noisy AC but no hot water at night and just warm in the morning. The room was clean and spacious but with only one desk chair, no tea making facilities or even glasses in the bathroom for washing teeth. Lumpy pillows and small bath towels. We asked for a kettle but it was useless without cups or teabags, though we were told we could buy some.The restaurant was cold at all meals so the food went cold quickly. We were told it was because there was a lot of glass frontage but the heating was inadequate. Everyone kept their coats on so dining was not comfortable.The warmest place was the reception and it was bizarre having to walk outside to access the room, restaurant and spa as no interior walkways joined the buildings. May not be so bad in a warm summer but accessing the spa was particularly difficult. Robes and towels were 'for hire', changing area unclean, no soap in the 2 small showers. About 15 lockers but only one tiny bench to barely sit 3, so changing was uncomfortable and there was nowhere to relax. Astonishingly, there was no drinking water available so the spa barely met health and safety standards for treatments and certainly no 4* luxury.

Partner

10/10

Exceptional

10 Jan 2023

Tyla

Would recommend

My partner and I stayed at the hotel last September and had a lovely stay. Great facilities and just a 5-10 min Uber or 15-20 min walk from Portimao. Couldn't ask for better. If I had to complain about anything though it would simply be lack of a kettle in the rooms and an iron would be a nice touch.

Will hopefully be able to come back and visit again soon!

Partner

10/10

Exceptional

20 Nov 2022

Gabriela

Amazing amenities, great location and very clean.

Leisure Friends

10/10

Exceptional

02 Oct 2022

Fernando

River front beauty

Beautiful hotel, great location \"river front \"
Clean and modern and offered a great breakfast.

Partner

10/10

Exceptional

29 Sep 2022

Danny

The staff are so friendly and the quality of the services were brilliant!

Leisure Friends

10/10

Exceptional

23 Sep 2022

Antonio

Very nice hotel.
Rooms are pretty big but needs bit of maintenance with the years.

Leisure Partner

6/10

Pleasant

13 Sep 2022

Blaise

The hotel is very nice however I wouldn’t personally agree with four stars. It’s not the cleanest and needs a re decorate for sure. The area itself is also nice but a good 20/30 min walk to the main town

Leisure Partner

10/10

Exceptional

07 Sep 2022

Rebecca

Wonderful stay

Wonderful hotel, great facilities. Staff are very kind and friendly. Breakfast and food and drinks we’re good. We used the spa and really enjoyed the treatments. Rooms are very modern and big. Would highly recommend

Partner

8/10

Excellent

01 Sep 2022

Gerard

Nice location right on the water. Beautiful pool. Breakfast were great! Close to centre of Portimao.

Partner

10/10

Exceptional

12 Jun 2022

Janine

Beautiful resort, nice view on the river, 5 minutes from to Portimao

Leisure Partner

8/10

Excellent

28 Feb 2020

Paulo

Quartos muito grandes e limpos. Staff muito simpático. Excelente pequeno almoço. SPA agradável mas pequeno.

Leisure Family

10/10

Exceptional

26 Sep 2019

Verified traveler

It was my friends birthday during our stay at this hotel and the staff were ever so accommodating. Our room was upgraded to a suite with the most stunning view, and a bottle of champagne was left in our room for with a lovely well wish note for her birthday. They went above and beyond for us, I honestly couldn't reccomend this hotel enough.

Leisure Friends

10/10

Exceptional

22 Sep 2019

Nav

Fanatstic property with amazing views, great pool and facilities! I was given free suite upgrade for birthday stay, nice gesture :) Resturant had great view of the river, buffet food was bit disappointing for the price.

Leisure Family

8/10

Excellent

16 Sep 2019

Verified traveler

The shower need a refit The join are black
The conditions a round The spa are not like in the picture and need a refit too

Leisure Family_with_children

10/10

Exceptional

14 Sep 2019

Verified traveler

They could be doing with having a welcome pack in your room to tell you things.

Leisure Family

10/10

Exceptional

21 Jun 2019

Verified traveler

Loved this hotel. Very clean and well maintained. Staff very friendly. Centralized. I will come back

Leisure Family

10/10

Exceptional

29 Apr 2019

Verified traveler

Very clean and spacious rooms. Excellent facilities.

Leisure Friends

8/10

Excellent

09 Feb 2019

Verified traveler

The hotel has excellent customer service,great location.

No kettle and the heater in the bedroom wasn’t working as efficiently as the lounge area in the junior suite though we are grateful to have been upgraded

Friends_and_family Partner

4/10

Poor

12 Nov 2018

Robin

Could do much better!

Not even close to being a 4 star hotel but could be. Bedroom and bathroom a good size with nice balcony but very basic in comfort. Only 1 small soap, shower gel and shampoo - really only enough for 1 person and only 1 glass in bathroom with 2 sinks, yet the room was a \"double\". As usual the extractor fan was not working in the bathroom! The room lacked atmosphere and was very clinical in decor and design.
There was no menu available for the restaurant, the evening offering turned out to be a buffet which does not appeal to us, so we found a fabulous local restaurant and ate there.
Breakfast, while there was a wide selection available, was shambolic and chaotic with mostly large tables which meant sharing with strangers - more like a hostel than 4 star hotel. Our booking included breakfast in the price, but if you hadn't taken this option there was no-one there to check whether or not you had paid for breakfast.
It is the first hotel, of any standard, where you have had to pay to \"hire\" a bathrobe with a deposit of 20 euro and a daily cost of 1.95 euro! We did not avail of this \"service\".
This hotel has a great site on the river bank and could be very good, but based on our stay we will not be returning unless it \"ups its game\".

Partner

8/10

Excellent

13 Oct 2018

JFS

Be pre warned that it is not a tourist area - but Uber’s to the bars and beaches are only about €6 each way

10/10

Exceptional

25 Sep 2018

Verified traveler

Nice hotel but no entertainment no river trips or excursions

10/10

Exceptional

20 Sep 2018

Martin

Algarve at its best, one of our favourites.

Excellent all round place, our fourth visit here and looking forward to another one. Wonderful infinity pool overlooking the river. Great area to stay.

Partner

10/10

Exceptional

07 Sep 2018

Noreen

Great experience

Great hotel. Nice quiet area but close enough to beach and Prade de rossa and Alvor. Close to Portimao town. Good transport services. Hotel has two pools.one inside as well as outside. A gym and sauna facilities .But it's greatest asset is its staff. They are the most helpful and friendliest people you could meet.

10/10

Exceptional

14 Jul 2018

E

Great base for exploring

This was my second time here. Having a kitchen in the room is useful. Really handy for the train station. Yes, its a bit of a walk into Ferragudo itself, but it is doable. Uber is a good way to get around if you're not so keen on walking.

8/10

Excellent

27 May 2018

Sam

Beautiful hotel with very comfortable rooms and friendly, helpful staff. Breakfast is nice and well laid out but could have altered some of the choices from time to time. Cleanliness of the hotel, grounds and restaurant is superb, rooms are always kept neat and tidy but a little more of a wipe around would have been appreciated. Rooms and balconies are lovely, spacious and private however you can hear quite a bit from the rooms either side. But with thanks to them, we didn't miss breakfast! Pool area is really beautiful, especially when the tide of the river is in, the pool water is really very cold but perfect for the height of summer I imagine. Hotel is in great location for peace and quiet. If you like to explore it is great for public transport links with a bus stop just outside and a train station 15 minutes walk away, or if you hire a car the hotel has a large carpark to accommodate. They also provide a river taxi service into Portimão directly from the hotel. Would stay again if we were to come back to the area however adventure calls from somewhere new next time...

10/10

Exceptional

23 Apr 2018

Brandon

Ideal Holiday

The Hotel and staff couldn't have been better! We wanted to visit as many beaches and towns nearby as possible so we simply rented a scooter for the length of our stay and this made travelling from town to town extremely easy. Parking wasnt a problem anywhere as well. All Hotel facities were great. This is the 2nd time staying at this hotel and it hasn't dissapointed so far. Would recommend this hotel to everyone.

4/10

Poor

03 Jan 2018

Miguel

Be careful

The photos in the hotel are not real
The rooms don’t have the cozy sofas and don’t have any typos of decoration that shows in the photos
They refuse to clean our room, in the balcony’s smells really bed and the location of the hotel it’s not really good, not a friendly neighborhood.
It could be dangerous
There are no restaurants or coffee nearby and if you have a big car don’t try to park in the indoor park. You are going to damage your car if you try
Also in the car park you can see towels, linen and mattress in the floor
Not very clean

10/10

Exceptional

13 Dec 2017

a

Ideal location

We stayed at this hotel in November shortly after the holiday season had finished. The hotel was quiet but it was perfect for what we wanted. The hotel staff were lovely and went to such an effort, especially the gentleman who works in the bar in the day and at night. He was very friendly and made delicious cocktails!

The hotel is fairly easy to find too. Really easy to check in and out also. When we got to our room it was gorgeous and so clean! The tiles on the floor were sparkling! We also had a refrigerator so we could keep water and food cold! The only thing we were disappointed with was the beds, they were very uncomfortable and springy. I did struggle to sleep the whole time we stayed there. On the plus side our room had the most stunning view over the river and of Portimao!

Whilst staying at the hotel I used the spa which was lovely and ery clean, I had a massage too and it was wonderful!

The only other downside is the smell of the sewage that passes every now and again, if you close your balcony door and turn the air con on it's easy to avoid.
But don't let the ruin your time at this hotel.

The hotel is in a great location, as it's a short 2 minute walk to the nearest food supermarket and a short 10 minute walk into the town, portimao is also just over the bridge. I would definitely recommend renting a car as you can travel all over the algarve which is surprising a small journey to each town and beaches.

I would 100% recommend this hotel.

10/10

Exceptional

10 Nov 2017

Scott

Riverfront hotel with great views of Portimao

Nice new hotel located on the river bank opposite Portimao. Lounge/restaurant and pool area are on the river for great views whether you are relaxing or eating. Nice big balcony, free off street parking

Partner

8/10

Excellent

07 Nov 2017

Wendy

Nice hotel close to beach and mall

Enjoyed the meal and the staff were friendly and went extra mile to make our stay a pleasant one

8/10

Excellent

06 Nov 2017

Monica

Drips, ants but delightful staff

Within seconds of walking into our studio a lady came into our room and started checking behind curtains and furniture, she gave no explanation of who she was , why or what she was doing. She then proceeded to kill ants on the floor with her finger. I followed her to reception and I was told she was looking for bugs. Our room was very hot so we turned on the air conditioning which started to drip straight away, we tried to call house keeping but out phone was broken. Reception said the air con and phone would be fixed next day or else we would be moved. The phone was never fixed, and we asked several time for both the air conditioning to be fixed. Each day I asked for it to be fixed, the floor was dangerously slippery when wet, buckets were provided every day so eventually we gave up and just kept asking for a bucket. As for the ants, they came in on their droves, they were in our luggage and Bed. Room 142 has problems which should be addressed, we are pretty easy going and didn’t let the problems ruin our holiday. The staff were a lovely and I would stay here again, our friends room was find.

Partner

8/10

Excellent

02 Nov 2017

Jan and Wanda

very hard to find hotel in Parchal.

Got an updated room ,No toaster ,No coffee maker,One chair and abench {very dated.}Requested a cot for my son .The cot was too big for the room so had to get an extra room.,what was an extra room charge.. , The restaurant has funny opening times f0r dinner and mostly runs with a table d,hote ,That means only 2 maincourses with an appetizer ,salad and/or soup.and dessert. The outside pool is pretty cold in Oktober but after approx 5 minutes your body is getting used to the temp.OK than you use the inside pool what is really a wade pool ,The hot tub was 33C so not hot at all .The inside pool ,sauna and hot tub are closed at 7PM. Overall a decent place but needs a couple of tweaks to make it more comfortable.

6/10

Pleasant

26 Oct 2017

Nicky

Stunning riverside location

This is not a 4* hotel; linen and towels were stained. Pool towels had holes in them and breakfast was limited. However the rooms are very spacious and clean. The hotel is very contemporary and the staff very accomodating. Take your own iron as they do not provide one, only an ironing service at a cost. And also take a swim cap as this is compulsory in thr indoor plunge pool.

10/10

Exceptional

15 Oct 2017

Verified traveler

Great deal for walking distance to Portimao

Had an excellent stay. Staff was extremely friendly. Room was great. Free street parking was available. Hotel bar was great. Hotel lobby helped us pick out a great spot for dinner. Will definitely come back for another stay.

8/10

Excellent

10 Oct 2017

J

Liked location and view over the river. Overall happy with the stay.
Train station with direct line to Faro (5 euros, 1 hr 30 min), Portimao (1 euro, 5 min) and Lagos (2 euros, 25 min) 5 min away. Station has authentic restaurant (we didn't try the food). You cannot hear the trains in the hotel.
Food shop is 2 min away.
Dishwasher, cooker, microwave, grill, fridge in kitchen.
Lovely breakfast place just 10 min away.

8/10

Excellent

07 Oct 2017

Verified traveler

Nice hotel and facilities

Enjoyed my stay. Some of the reception staff was helpful

8/10

Excellent

26 Sep 2017

Philip

Nice hotel with great facilities. Lovely location.

We found the standard room we had booked to be rather 'minimalist' very stylish but with little comfort - could do with a bit more furniture! Buffet Breakfast was great with the restaurant being in a lovely location right by the river. Disappointing that the only meal available in the evening was a Buffet meal, not to our taste so we used the near by village of Ferragudo (3km) where there was more local food and better atmosphere, but of course you need a car to do that.

6/10

Pleasant

10 Sep 2017

Verified traveler

Sick from the food

Unfortunately ended up with food poisoning from one of the all inclusive lunches so spent most of the break unwell in the room!

Partner

10/10

Exceptional

02 Sep 2017

Verified traveler

Really nice hotel. The staff were friendly and the hotel was clean. The local area doesn't have much to do. There is a smell in the area probably due to sewage. Overall good hotel

Partner

6/10

Pleasant

27 Aug 2017

Ron And Chantal

2 nights in Alrgave

This hotel is perfect if you are travelling the Algarve region with young children. It's away from the high tourist zones. The rooms are comfortable and quite large and modern. It has a pool overlooking the river and grounds for children to run around. It's not close to the beach but the town is centrally located near all the interesting towns/beaches to visit (10-15 mins drive)
We were a couple traveling without kids. Hotel room was very clean but the A/C barely functionned. With weather in high 30's you definitely need A/C. They agreed to give us a floor fan for the night and they did send someone to fix it the next day. It still wasnt the best A/C but it was ok.
Apart from the restaurant staff who as very nice and accomodating , front desk staff was not. It's as though you are disturbing them by just saying hello. They also have strict rules. For example : When I asked for a second room key/card , I was told that only people who rent suites get two cards. Since we only had a regular room, he made sure to tell me that giving me a second card was an exception and that I'd better bring both back at our departure. The ambiance just isnt a friendly in general. Two nights there was enough.

8/10

Excellent

23 Aug 2017

debs

Clean hotel and very comfortable

Lovely staff and a clean comfortable room and friendly and helpful staff.
Breakfast was lovely however dinner was slightly more expensive

8/10

Excellent

08 Aug 2017

Verified traveler

Very nice but could do with a few improvements

We really liked the hotel but there were a few niggles. Nothing major just little tips to improve the experience.

Parking, wifi, and the standard of rooms was great. However the housekeeping was a little hit and miss, the replenishment on complimentary items was non existent and we had some old towels. The standard of cleaning wasn't the best but I have certainly seen worse.

I would also have liked thicker mattress toppers. The ones we had were very thin and didn't add any comfort to the bed.

However as I said it was a very enjoyable stay and would happily go back again.

Oh and take the Cave Trip!! It was absolutely amazing - you really get the best experience possible and The Skipper was great. Really knew his stuff and looked after us really well. Perhaps the highlight of our trip!!!

6/10

Pleasant

05 Aug 2017

Abdessamad

A Good stay but a bad smell

The hotel is very good but the pb was a bad smell that came from the river and really ruined our stay

Family

10/10

Exceptional

01 Aug 2017

Dave

Friendly and efficient staff who went out of thei!

Excellent hotel, staff fantastic- provided with everything we needed! Cab ride from beach and shopping centre but hotel so good we preferred to stay there!! Thank you for an excellent experience!

2/10

Poor

19 Jul 2017

Verified traveler

Avoid the restaurant

Staff in the restaurant are not focused on helping customers and are quite rude and unhelpful. Food quality is poor and the menu is limited.

Location is very isolated so if you cant get about you will be disappointed by the food options.

10/10

Exceptional

11 Jul 2017

ian

Excellent hotel

We had a fantastic time at this hotel . Clean comfortable and very quiet . Pool area is great and the gardens are very clean . The rooms are very spacious and the bathrooms/showers are as well .

8/10

Excellent

10 Jul 2017

Sonia

Visited hotel at end of June for a week.

Room was large and clean with a nice balcony. It had a kitchen area (no kettle), but sufficient to make breakfast and keep drinks cold in the fridge. The air conditioning was leaking when we arrived, but this was sorted out v quickly by reception and we had no problems with it after that.
Staff at reception v helpful (Teresa helped us on many occasions- thank you) with advising on where to get buses, printed us a timetable, and ordering us taxis etc (taxis can take a while, it is just how it is!)
Was v warm but windy when we arrived... the wind seemed to blow an unpleasant smell from the river over the pool area..... but on the days that the wind dropped this smell was not noticeable. We were told by someone (unrelated to the hotel) that across the river there are some building works going on to the old sewage works and that when completed that the smell will no longer happen.....
We only ate snacks at the hotel and ate out in the evenings in Ferraguda and Portimaio, a 5 min taxi ride, cost about 6 euros.
There was nowhere other than the restaurant area to sit and relax with a drink in the evening, it would have been nice if there had been a seating area in comfy chairs/sofas, to have drinks in the eve. Also there was no music etc in the eve, until our last night , when a live band played, this really lifted the atmosphere and people stayed down around the dining and pool area having a drink and chat, which was really nice.....

Partner

10/10

Exceptional

10 Jun 2017

Verified traveler

Great place to relax and unwind!

Hi,

I went to Algarve for a week and stayed at the Riverside Hotel. I arrived super late in the night due to my delayed flight. I woke up the next day and realised where I was, I had a great relaxing view when waking up, it was beautiful! I rented a car which was the best thing to do as it doesn't trap you in one place. The hotel has free parking which is great and free WiFi.

The hotel staff was absolutely lovely. Every morning I wanted to use their gym facilities so will get there early and they will open the gym for me prior opening hours. Everybody is reaaaaallly nice, from people at reception, to people from the restaurant, to the cleaning ladies and handyman.

The room I had was modern, spacious, comfortable and really clean and minimal, the dream. The pool is beautiful but didn't try it as most of the time I will take the car and drive to different places to try different beaches. The only thing I would say about the room is that I had a tiny fridge, not a deal breaker tho. If you are looking for a place to relax and unwind this would be it! There is also a spa, which I ended up using everyday too. I loved the place and I wish I could of stayed longer.

Also I would like to speak about the experience with expedia that I thought was absolutely great! They understand their online users and customers. As soon as I got my car I received and email from expedia to rate my experience, same for my room at the hotel. Well done expedia! 5* user experience to me.

8/10

Excellent

02 Jun 2017

PMc

Nice size pool, not overcrowded. Great bedrooms and fantastic food selection.

6/10

Pleasant

24 May 2017

peter

Agua riverside is marketed as a holiday hotel. given its position in a fairly rundown area on the edge of Portimao, it is difficult to justify this. The rooms are smart & clean, the hotel whilst being fairly soulless is clean, the breakfast was good, staff were friendly, however if you didn't have transport you would feel isolated. There is a pool which is overlooking the river which seemed small for the amount of rooms, a gym & restaurant/bar which was pretty much empty every time we used it (breakfast apart). There was supposed to be cycle hire, watersports & a shuttle ferry to the nearest beach, none of which appeared to be available during our stay. The local area looks a bit run down with the river on one end & a smelly pool on the side we were staying in, there was incessant dog barking at night. My review might make this sound like it is a bad place, which it isn't, however it isn't a holiday hotel.

Partner

8/10

Excellent

24 May 2017

May

Nice hotel, good location

Stayed for a few days before attending a wedding. Was very happy with the hotel; the room was a really nice size with a balcony and huge bathroom. It was very clean and comfortable. The location was good with amenities nearby. The staff were very helpful and friendly and it had a lovely pool with views over the estuary.

6/10

Pleasant

17 Feb 2017

adeel

Nice hotel

A bit distance from local shops and transport link. Will need a cab at most case and local transport closes early. Was a bit disappointed that a 4* hotel didn't provide free in room tea. Overall nice and peaceful. If you have a late flight that didn't let us stay in room.

6/10

Pleasant

06 Jan 2017

Verified traveler

Good value hotel with friendly helpful staff. Car hire is required to visit nearby tourist attractions.

8/10

Excellent

31 Oct 2016

ANDREW

warm and welcoming

It's a great hotel with very friendly staff

Family

10/10

Exceptional

05 Oct 2016

pricey

Pleasure

All the staff are very helpful the hotel is very clean staff always working they is one fault but nothing to do with hotel is the smell coming from the plant next to hotel

10/10

Exceptional

25 Sep 2016

Mature travelle

Excellent hotel.

Clean, modern, large comfortable rooms with fully equiped kitchen, lounge, separate bedroom, double balcony .
Supermarket 200mtrs away plus a couple of restaurants within walking distance
Staff very helpfull.Good buffet breakfast & lunch.
Only one flaw you do need taxis to the two nearest places and the beach,but only 5 euros.
The hotel does have a water taxi but only in high season. Apart from this can't fault this hotel.

10/10

Exceptional

24 Sep 2016

Derek

Good sized bedroom and bathroom, a very pleasant stay.

Partner

8/10

Excellent

18 Sep 2016

Verified traveler

Lovely Hotel close to the river

Had a lovely 6 night stay at this hotel. Was impressed with the room (junior suite) and the staff were lovely. The only downside was the strange smell which eminated from the river when the tide went out. The hotel is in a quiet remote location. The nearest big town Portima is a short drive or a 20 minute walk away. If your looking to relax this is perfect, if your looking to party probably not the right hotel for you. There is a good supermarket a short walk from the hotel and a Lidl 10 minute walk away.

8/10

Excellent

14 Sep 2016

Baz

Nice hotel albeit not close enough to Portimao.

Lovely stay. Car hire would have been a better idea.

8/10

Excellent

06 Aug 2016

Marli

Bad. Far away!!!!

The location is far away from beaches, night restaurants if don't have your own transport like car rented it's difficult. The Hotel charge you in separate for the breakfast. I never seen this before. All hotel I've had stayed I never paid for breakfast.
It's a 4 star hotel. unacceptable.

8/10

Excellent

28 Jul 2016

K

Best for Family

Good hotel to stay with family and quit area,

Family

4/10

Poor

22 Jul 2016

esha

Nice hotel, bad location, complacent staff

The inside of the rooms are nice - we stayed in studios- but the hotel isn't in a good location unless you take the bus (15 min to portimao, and run every hour), or the aqua taxi (call and book) costing €18 per person to Praia de rocha. The skipper (who's lovely) will take you to a close beach (Praia grande) for €5, but he does not travel to any other beaches, and it's only one cost per day 10am drop off and 5pm pick up.
The reception staff are lazy, I waited 15 min on average to be seen for simple things (like switching beach towels). Often they don't offer to help you, but leave one person to serve everyone (even though there are 4 people hovering around).

8/10

Excellent

20 Jul 2016

mick

hotel not in best position you need a car

Need new pillows and only one English tv channel other than that hotel clean and nice .you do need car bit to far to walk

10/10

Exceptional

17 Jul 2016

Chrid

Modern hotel in a peaceful setting

The hotel was great and located in quiet location. The rooms were clean and bathrooms roomy and stylish with air con and a television. The pool always had enough loungers available and the view of the river was lovely. The Breakfast buffet had a wide variety of food & drinks. Only €6 taxi to portimao town or 35 minute walk. Supermarket about a 3 minute walk and local cafe/bakeries about 10 minutes. The hotel runs its own boat tours which was handy.

6/10

Pleasant

15 Jul 2016

Verified traveler

Not as good as expected

The hotel is in a very quiet part of town, I'd highly recommend a car to get to the beaches and other places.

The hotel doesn't have enough sun loungers for guests around the pool. The pool is relatively small. When we asked if there were more that could be put out we were told there wasn't.

Food options are limited in the restaurant. Breakfast is the same everyday, lunch options are things e.g. toasties and are fairly dull and although we didn't have dinner in the retardant we were told it's a buffet every night.

The spa is small and some parts were closed because they were out of order whilst we were there which was disappointing.

The cleaners don't really clean your room very well and on several days left us without towels.

The junior suites are advertised as having kitchenettes, there are no basic household products provided e.g. washing up liquid, dishcloths etc and no kettle or toaster. Our suite only had one cereal bowl but 5 mugs and random numbers of other crockery.

Overall, the hotel is located in a good place if you're happy to drive everyday and to eat out and not spend much time in the hotel itself.

8/10

Excellent

04 Jul 2016

Verified traveler

Nice hotel. Not quite 4 star but close

staff are friendly, room was upgraded to a studio but although a nice kitchen area there was nothing to make tea or coffee, however a kettle was brought when requested. The rooms are ok, but need better pillows. The bathrooms are very nice, but the towels are hard and tired. The outside areas are very nice, the corridors though inside feel like a prison or unfinished building site as they are dark and grey concrete, but a good design. Breakfast buffet was usual hotel fare, hot and cold choices and a decent selection. The pool is lovely. So a decent hotel for a couple of nights with very nice staff

6/10

Pleasant

23 Jun 2016

Verified traveler

Good location BUT...

The location is great, however, our room smelled of sewage at times and could have been cleaner, to be honest.
Breakfast left a lot to be desired...
Would recommend for location and price.

Family