Name: Griffon
Address: 155 Steuart St, San Francisco, 94105, US

8/10

Excellent

30 Jul 2026

Kaycie

This is a boutique hotel with vintage minimalism vibes. Gorgeous views from the rooms at the end of the hall on the water side. Helpful staff. Great restaurant and bar. Loved the location.

10/10

Exceptional

29 Jul 2026

Marlene

Great location! Staff was wonderful.

8/10

Excellent

27 Jul 2026

Vivian

Great location and view of the Bay and bridge. Beds were comfortable. The only disappointment was the morning offerings. We were charged $25 daily for coffee and pastries that we didn’t want or have. I believe that should be an optional and not an automatic expense.

10/10

Exceptional

26 Jul 2026

Tammy

Great hotel, great location

10/10

Exceptional

24 Jul 2026

Frank

Superior services! The staff went above and beyond to help me. Great location as well. Highly recommended!

4/10

Poor

24 Jul 2026

LETICIA

The parking lot and gym are detached , no valet parking. Be prepared for a tiny elevator

8/10

Excellent

21 Jul 2026

Jamie

My room was spacious, and the view was great, but there were some things that were broken like the curtains. The staff were excellent.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Lesley

Must stay while in San Francisco- location, great restaurant/bar( Perry’s$, wonderful hotel staff.
Reasonably priced.

Partner

10/10

Exceptional

20 Jul 2026

Lizette

Great location. Walking distance to the ferry market, easy access to transportation. Very friendly staff. Would definitely stay again of I return to San Francisco

Friends

10/10

Exceptional

18 Jul 2026

Lance

Clean rooms. Helpful staff. Great location.

Partner

10/10

Exceptional

18 Jul 2026

Kimberly

A lovely, well located and comfortable stay. Would recommend for all, but especially pre-cruise travelers! Staff were friendly & the attached Perry’s restaurant/bar was fantastic.

Partner

8/10

Excellent

16 Jul 2026

Yu

无最简易的免费早餐，只有咖啡和茶。

10/10

Exceptional

16 Jul 2026

Suzanne

It’s a great location and the desk staff were willing to check us in early. I like the water bottle filler at the elevator. Pastries and coffee in lobby were better than what you normally get. And we love eating at Perry’s next door.

Partner

10/10

Exceptional

15 Jul 2026

Meagan

I really enjoyed my stay here. The staff was wonderful and allowed us to check in early for a small fee. The place was clean. I think the only down side was there was no view and it was SMALL, but I think that's part of the San Francisco charm of old buildings. Pro tip, for some great food there was a quick service Greek food restaurant across the street heading west. Go there for some good grub.

Partner

10/10

Exceptional

14 Jul 2026

William

Perfect location and wonderful hotel.

Partner

10/10

Exceptional

14 Jul 2026

Cory

Really great spot by the water. Lovely bar next door. Please be aware things close kind of early in the area.

Self

10/10

Exceptional

14 Jul 2026

Bradford

This may be the best bang for your buck in the Embarcadero area. Front desk guys were super kind and helpful. The location is minutes walking from farmer's market, restaurants, train. No parking really so that's a challenge (garage only). I wouldn't have a car next time for that reason. The room was everything I needed, clean, simple. Architecturally nice interior of the building. Right next door to a bar without feeling the noise from it. Will stay again! Thanks

10/10

Exceptional

13 Jul 2026

Joe

My second time staying here for a good reason. The staff from A-Z is outstanding. Also, the location is perfect.

8/10

Excellent

13 Jul 2026

Brittany

The room was big and clean. We got the suit. They did clean the room after staying for two days. Staff was very nice and helpful. Bar was great along with the restraint. The air conditioning was perfect for me and amazing for my husband

Partner

10/10

Exceptional

12 Jul 2026

Peggy

Front staff very personable and enjoyable. Everything u need clise by

Partner

8/10

Excellent

11 Jul 2026

SERGIO

Cons-Room was on the smaller side, like slightly bigger than the bed. No view.

Pros-Super walkable to Embercardo And BART Startion. Ferry building food wall was also a 10 min walk. Would stay here again. On another solo trip.

For a couples trip room
Was too small

Self

10/10

Exceptional

11 Jul 2026

Anna

Second stay here. Cute boutique hotel with a great restaurant. Convenient to Ferry Building, market, piers, and wharf. Will definitely stay here again.

Partner

10/10

Exceptional

11 Jul 2026

James

Great stay.

2/10

Poor

11 Jul 2026

Gozde

Horrible experience. Wouldn’t recommend it!

We booked this hotel for my in-laws, who flew across the world to visit us. My mother-in-law has a knee condition. That is why we requested a low floor at booking, and it is on record.
At check-in we were told the elevator had been out of service for two days. Two days. No email, no text, no call. When I asked why we had not been told, the answer was “sorry,” and nothing else. Nobody claimed it had just happened. Staff confirmed it had been down since before our arrival.
The outage is not the failure. The silence is. Had they told us even a day earlier, we could have made other arrangements. By the time we were standing in the lobby, nothing comparable was available in San Francisco at that notice or that price. They knew the elevator was down, they knew we were coming, and they let us walk in with no options left.
We were then assigned the third floor. We asked to be moved to the second. Staff agreed, said they would move them, and never did. My mother-in-law climbed three flights, repeatedly, for the length of the stay.
While we stood at the desk working through this, the employee at reception, Anne, broke away from us more than once to serve guests who arrived after us and then returned to us. My in-laws are Indian. Every guest served ahead of them was white. I am describing what happened in front of me, not assigning a motive, and not faulting the other guests, who did nothing wrong.

Family

4/10

Poor

08 Jul 2026

Ana

Sadly I have to leave a negative review.
Check in was okay, was given a room in the 4th floor. Downside, the elevator was not working. Reception told me to got through the attached restaurant and use the stairs. TO THE 4TH FLOOR CARRYING LUGGAGE. They did not offer to help us with our stuff.

The room was small but clean, however, the floor was slanted. Yes, I have never seen or experience that in my life! I travel ofter for bussiness and personal. This was a personal trip. Anyway...the floor in the room was tilted, so the bed was also tilted and walking in the room was next to comical (we laughed it off)
At check out 2 days later, the elevator was still out of order, this time we requested to be helped with our luggage.

The hotel has a great location. Right on Embarcadero, walking distance from the Ferry building, water front restaurants and the bay bridge. But it needs some renovations.
I would probably go back because of the location, atleast I will have little to no expectations on amenities or the elevator working.

Friends

8/10

Excellent

07 Jul 2026

kelly

Nice stay well located with great breakfast pastries!

Partner

6/10

Pleasant

07 Jul 2026

Mathew

Just felt like the room was a little hot. Ac system might just be a little old. It was a old building but still nice

Partner

8/10

Excellent

06 Jul 2026

Kenneth

Always a good place and location to stay in San Francisco..

Partner

10/10

Exceptional

06 Jul 2026

michael

Location by the Ferry building is excellent for an SF stay. Staff is helpful and friendly. Would stay here again. Recommend a bay view room

Partner

10/10

Exceptional

05 Jul 2026

Jennifer

Nice stay, easy to walk, staff was great.

Self

8/10

Excellent

05 Jul 2026

Jason

The hotel lost electricity for the night. If we stayed, no sort of discount was offered for the inconvenience. Plus, no other recommendations or other hotels contacted to suggest availability. Plus the restaurant patio wasn’t clean and open for seating.

Other than that, it is a nice hotel with a GREAT location.

Partner

10/10

Exceptional

04 Jul 2026

Shah

clean, boutique hotel

Self

10/10

Exceptional

02 Jul 2026

Danyell

Favorite hotel on the Embarcadero!!

8/10

Excellent

30 Jun 2026

Thistle

Convenient, comfortable, clean

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Krishan

Nice

Friends

8/10

Excellent

28 Jun 2026

Brian

Great location. Rooms were small but we didn't have any problems with that.

Perry's restaurant downstairs was excellent.

Friends

4/10

Poor

27 Jun 2026

Michael

The front desk was rude. He didn't seem to care about anything when I checked in. He didn't listen to me. The room was small and the floor was sloped. No outlets near the bed. 1 near the door. And 1 in the bathroom.

Self

10/10

Exceptional

27 Jun 2026

Debbie

Convenient location for Oracle Park and Fisherman’s wharf. Nice casual restaurant attached.

Family

6/10

Pleasant

26 Jun 2026

Linda

The staff is great. The room floors seem more uneven than before. The room seemed dirty. The shower handle was broken but it worked. The conditioner bottle did not work and the shower seemed dirty. The bathroom door scraped against the toilet to close. The towel rack was missing a piece on one rack and was broken on a second. A drunk guest was yelling up the stairwell from Perry’s late at night.

The front desk staff is amazing. The blond woman at the front desk handled a homeless person with such kindness. The hotel is convenient but the property seems to be decreasing.

Business

10/10

Exceptional

23 Jun 2026

Gabrielle

Staff and cleaning crew were just lovely and helpful in every way

Family

6/10

Pleasant

23 Jun 2026

James

Out air conditioning never worked in our room but staff quickly had a fan in the room. Rooms were very spacious. Our balcony had a cup of cigarette butts in them that never got tossed out. It’s an older hotel that had unique charm. The water filtration station was excellent. Overall, staff did their best to accommodate us despite some of the amenities not being up to par and things not being as tidied up as possible. Parking was a bit of a pain. Would I stay here again if I didn’t have a car, 100%. Good spot in the city. Very walkable area.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Patricia

Location excellent, staff very helpful , room very nice .

Partner

4/10

Poor

19 Jun 2026

Walter

There is no air conditioning.

Partner

2/10

Poor

15 Jun 2026

Ansel

There was a power outage, blown transformer, during our planned stay. So we had to move to another hotel. Another issue is the floor was not level, even though we were on the fourth floor. It was uncomfortable with a sloping floor.

Partner

4/10

Poor

14 Jun 2026

Douglas

Room was ok at best - no screens on the sliding door and no lock just a piece of pvc to keep door closed - electric went out first night we had to leave - at this point we have been promised our money back

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

May

Very well maintained great area with lots of restaurants and attractions with in walking distance and the staff were kind and knowledgeable would book here again

Friends

10/10

Exceptional

05 Jun 2026

Judith Elaine

I’ve been staying at this quaint hotel for decades. Its location and charm are immediate draws. But the service and staff just make the experience even better. The restaurant has a magnificent view of the bay and the food is excellent.

Self

10/10

Exceptional

01 Jun 2026

Christina

Very quaint and quiet hotel near the Ferry Building and walking distance to a lot of places. Good restaurant on-site, helpful staff and easy location.

Family

10/10

Exceptional

01 Jun 2026

Dagmar

Hotel Griffon is a great place to stay! Very clean, friendly staff, comfortable beds and great restaurant on the main level. Walkable to so many places and restaurants. Beautiful view of the Oakland Bay bridge. Can't wait to come and stay again.

Family

10/10

Exceptional

30 May 2026

Angie

Great location, fairly priced, comfortable and cozy room. Danishes and coffee in the am. I’d stay there again!

Partner

10/10

Exceptional

29 May 2026

Lisa

Great location near oracle park and Embarcadero. Very quiet in rooms! Small rooms but we got the suite which is very worth it.

Family

10/10

Exceptional

27 May 2026

Melissa

The staff was extremely helpful and welcoming.

Partner

10/10

Exceptional

25 May 2026

Eric

I had a quick stay there for a weekend trip. Staff was great, the bar awesome and location perfect.

Self

10/10

Exceptional

25 May 2026

Elizabeth

Great hotel, excellent location, friendly staff

Partner

10/10

Exceptional

21 May 2026

Justin

Great location, amazing staff, clean rooms - and affordable.

Self

8/10

Excellent

20 May 2026

Sandra

Nice place to stay. Everything was okay except I didn’t not realize the window was facing a wall? Right now I am not so sure.
The staff were helpful.
Having a restaurant down stairs was convenient.
This hotel reminded some of the hotels in Europe. Classic style.

Self

8/10

Excellent

20 May 2026

Jennifer

All good but room was “old”

Self

10/10

Exceptional

18 May 2026

Laura

A fabulous stay with equally wonderful staff!

Friends_and_family Family

10/10

Exceptional

18 May 2026

Claire

I always enjoy my stays here. Wonderful location. It is clean, great staff, lovely rooms, and the access to the bar/restaurant next door is wonderful (they have great staff and food too!)

Self

10/10

Exceptional

14 May 2026

Adelina

Pros:
Location
Bridge views from room
Price
AC
Staff
Cleanliness

Cons:
Parking, but it’s SF so understandable

Would stay here again, highly recommended 👌😁

Partner

10/10

Exceptional

13 May 2026

Michael

I never write reviews on here. But we upgraded to the executive suite . View 10/10, service 10/10. Perry’s downstairs for some pub food and sports great. Check out Ozuma sushi next door and boulevard at the corner as well. Ferry building access was great.

Partner

8/10

Excellent

13 May 2026

Karen

The hotel was a great location. Very clean. Nice staff. It’s was Great having the restaurant attached for lunch, dinner and drinks. The breakfast had coffee and just donuts. We ventured out for more choices. I did go to the YMCA one day for a quick swim. A nice week overall.

Partner

8/10

Excellent

12 May 2026

Anita

We stayed for 2 nights in a room that overlooked the Bay Bridge. We loved our proximity to the Ferry Building and the ball park, and we were able to walk everywhere we needed to go (ACT near Union Square, our restaurant in the Financial district, in addition to the ball park and Ferry Building). The room was comfortable, albeit small. Loved that they had a water bottle filler on our floor. Would have only added a glass pitcher in each room, as we had to continually walk down to refill our glasses. The staff was great, and we enjoyed our stay.

Partner

10/10

Exceptional

11 May 2026

Cary

Nice place

8/10

Excellent

10 May 2026

Linda

The room was nice, updated, clean and the bed was really comfortable We were a little bummed their Bar closed at 930p. We made it back after SF Giants game & they were closing. The only item that I wasn’t pleased with at all was being charged $25 for a.m. lobby coffee & doughnuts whether you have them or not. . I would have preferred spending $25 towards good breakfast at a restaurant.

Friends_and_family Friends

10/10

Exceptional

07 May 2026

Robert

We had a beautiful room with a Bay Bridge view and nice furniture and bedding. Pay attention to the parking restrictions 🙀❗Lots of great restaurants and bars 🍻 nearby. Excellent Embarcadero access. Nice place for a San Francisco 💓 stay.

Family

2/10

Poor

07 May 2026

Steven

My room was not available due to a burst water main. I was rerouted to sister hotel king George and the stay was uncomfortable at best. I don’t feel I was accommodated due to my room having no air conditioning and not having a bay view as my original room would have had. I will not be booking with this hotel or any affiliates again.

Partner

10/10

Exceptional

05 May 2026

Kristin

The Griffon has a very nice touch and feel to both the lobby, restaurant and rooms. It feels like a beautifully restored pre war building.

The staff is very friendly and helpful. The rooms are good with a desk. The shower and bathroom were separate from the sink and mirror in my room, but it didn't matter.

The breakfast was small but good and easy to grab on your way out.

I would definitely recommend staying here.

Self

10/10

Exceptional

05 May 2026

Denise

Loved the location. It was like staying in a hotel in Europe.
The free coffee and pastries were a nice touch along with it being attached to Perry’s and oxumo Japanese restaurant which has a good happy hour.

Self

10/10

Exceptional

04 May 2026

Debbie

Very charming older hotel but with updated comforts. Staff was outstanding. Super friendly and helpful. Shout out to Gladys at the front desk. Parking easy access across the street. Walkable to the Ferry Building. Great views of the bay and bay bridge. Perry’s was a good option for meals too! Highly recommend!

Family

10/10

Exceptional

03 May 2026

Brenden

Staff was great

Self

10/10

Exceptional

01 May 2026

Lori

Convenient location to work meetings.

10/10

Exceptional

28 Apr 2026

George

Smaller size rooms but very comfortable. So glad windows opened & were constructed well to keep busy street noise down. Close to a lot of things to eat & see.
Had a waterfront room & enjoyed watching the bay activity & the lighted bay bridge.
Will recommend to friends & will choose Hotel Griffon again.

Partner

8/10

Excellent

28 Apr 2026

Alex

Decent but seen better days

Partner

8/10

Excellent

22 Apr 2026

Joe

Beware of parking. It cost us $76 for one night parking. There is no choice but to use the garage. No refrigerator or microwave in the room.

Partner

10/10

Exceptional

20 Apr 2026

Jessika

Super cute & amazing views the only thing we didn’t like was that they don’t have valet parking.

Partner

10/10

Exceptional

19 Apr 2026

Kevin

Great location. Friendly staff. Having access to the YMCA next door is a bonus.

Self

10/10

Exceptional

19 Apr 2026

Joseph

Yes

Partner

2/10

Poor

18 Apr 2026

Gabriella

I can’t rate the amenities or cleanliness of the hotel as they cancelled my reservation. But I can rate the staff and the manager as being horrible. Although I called twice and asked to speak to the manager the week before my arrival to inform them that I would not be arriving on the day I was supposed to however would be the day after due to business changes, they took that as cancelling the entire reservations although I never said the word cancel once in either conversation I had!! Nice listening skills from the staff.
If the manager Ann would have returned my call as I had asked this wouldn’t have happened. But she chose not to.
This is horrible customer service. As much as the hotel may be a beautiful place to stay. I wouldn’t waste your time god forbid you have some sort of issue that you would need a manager for.

Business

10/10

Exceptional

14 Apr 2026

Michael

Great location. Surprisingly quiet for an SF hotel. Staff super friendly and helpful. Room had a nice shower and a reading nook. Just beware the super mushy spring coil mattress and enormous, firm pillows. I slept ok, but your mileage may vary. Would stay here again if I was in the city for anything going on near the south end of the Embarcadero.

Partner

10/10

Exceptional

14 Apr 2026

Dianna

Great location! Close to the Ferry Building and Giants stadium. Across the street from the water. Beautiful View rooms

Partner

10/10

Exceptional

14 Apr 2026

Nina

Great room and location.

Self

10/10

Exceptional

14 Apr 2026

tracy

Our stay was wonderful. We could enjoy the view of the Bay bridge from our window. Just be aware that they do not have parking and it’s best to make arrange arrangements in advance.

Partner

10/10

Exceptional

11 Apr 2026

Joseph

Great little hotel conveniently connected to Perry’s. Reasonably priced with an excellent staff. Great coffee in the lobby in the morning.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Jeffrey

Great location. Friendly staff. Very clean

Partner

10/10

Exceptional

08 Apr 2026

marco

Hh

6/10

Pleasant

06 Apr 2026

Jarad

I booked a group of 6 rooms for business and the staff charged all first nights to the booking credit card instead of everyone’s individual cards, creating an expense report problem. One of the desk staff didn’t understand the problem, a second staff member passed the buck to the hotel manager claiming he couldn’t help. A third person (Sammy) understood the issue and tried to help. Hotel management eventually helped resolve the issue, but there are staff training problems that must be addressed so this doesn’t happen to other guests.

Business

6/10

Pleasant

06 Apr 2026

Jarad

I booked a group of 6 rooms for business and the staff charged all first nights to the booking credit card instead of everyone’s individual cards, creating an expense report problem. One of the desk staff didn’t understand the problem, a second staff member passed the buck to the hotel manager claiming he couldn’t help. A third person (Sammy) understood the issue and tried to help. Hotel management eventually helped resolve the issue, but there are staff training problems that must be addressed so this doesn’t happen to other guests.

Business

6/10

Pleasant

06 Apr 2026

Jarad

I booked a group of 6 rooms for business and the staff charged all first nights to the booking credit card instead of everyone’s individual cards, creating an expense report problem. One of the desk staff didn’t understand the problem, a second staff member passed the buck to the hotel manager claiming he couldn’t help. A third person (Sammy) understood the issue and tried to help. Hotel management eventually helped resolve the issue, but there are staff training problems that must be addressed so this doesn’t happen to other guests.

Business

6/10

Pleasant

03 Apr 2026

Esmeralda

Room smelled odd

6/10

Pleasant

31 Mar 2026

Anne Margaret

Great location! Friendly staff! But tiny rooms and very noisy.

Self

10/10

Exceptional

30 Mar 2026

Brittany M

The front desk staff was awesome! Sammy answered my questions and gave great advice for dinner. Would stay here again!

Partner

10/10

Exceptional

29 Mar 2026

Gilbert

Very nice and hotel staff Sammy was great! Hotel is lucky to have him!

10/10

Exceptional

24 Mar 2026

JOSE DE JESUS

I loved the hotel, the design, the location, the restaurant, and the people who work there; they were very attentive. Perhaps the only thing to improve is the bed; the bed was sagging. Besides that, everything was excellent!

Thank you a lot :D

10/10

Exceptional

20 Mar 2026

Bruce

Yes, excellent

Friends

6/10

Pleasant

18 Mar 2026

Edmond

The room smelled of disinfectant and sewage. Had a headache in the morning. I’ve stayed here many times and enjoyed It. This time it was nasty.

Partner

10/10

Exceptional

18 Mar 2026

Vanessa

Great spot and central for work or overnight

6/10

Pleasant

15 Mar 2026

Omar

clean room/ some wear and tear on door lock/

Self

10/10

Exceptional

13 Mar 2026

Lori

Convenient to my work and affordable.

Self

8/10

Excellent

10 Mar 2026

Sara

Vents in all the areas in our room were extremely dirty. Had to stand at the front desk for over 10 mins while they went to the bar to find someone to check us in.

Partner