Name: Super 8 By Wyndham New Cumberland
Address: 175 Beacon Hill Blvd, New Cumberland, 17070, US

2/10

Poor

18 Jul 2026

Casey

We checked in, saw our room, and left. The condition of the property was unsanitary and deplorable. The lobby smelled of old smoke mixed with cheap cleaning solution. The elevator had dirt and grime on the walls, door, floor, and buttons. The room smelled of old urine and smoke. The carpet had a big hole in it. The bathroom had hair and dirt on the floor. The toilet did not flush. We reported it to the front desk clerk and asked for a refund. We showed her the pictures we took. She informed us that she was not aware there was a hole in the carpet or that the room was filthy. She said she was unable to give us a refund due to a non-refundable cancellation policy despite the atrocious conditions of the property. She offered us another room, but given the general unsanitary conditions of the property we declined. We asked that she make a note on the account. We asked that it be done before we left. She stated, “Or, you could just leave,” and told us that we weren’t allowed to see what she was writing. We asked for her name and title and reminded her that she is in the hospitality business and was being unprofessional.

Partner

2/10

Poor

17 Jul 2026

Victoria

Hotel is dirty with cracks and dirt and dust every where. Our ac in the first room did not work. There was hair in the shower. Toliet didn’t want to flush properly pool was the best part but there was peeling paint every where. The floor on the wall way was coming up. There was spider webs and spiders all thru out the room. Would not stay here again! Also the breakfast was lacking only had 2 cereal a picture of milk in the fridge that looked old. Flys and nats inside the juice machine. There was waffle mix but I choose to check out instead.

Friends_and_family Family

4/10

Poor

05 Jul 2026

J

Not very clean

Friends

2/10

Poor

01 Jul 2026

Qiuyi

There are stains on the bed cover that look like something was spilled on it. The bed sheet and pillowcases also have yellow stains. In addition, the bed sheet smells like cigarette smoke. I'm not sure if the bedding was changed before I checked in.

Business

10/10

Exceptional

30 Jun 2026

Joshua

Good

Business Family_with_children

2/10

Poor

28 Jun 2026

lindsey

Variety of spiders in the bathroom, dead bugs on the floor, curtains wouldn’t close all the way, air conditioner was set to 61 but it never got cool in the room, felt humid and musty. Could not stay the whole night- had to leave after 3.5 hours. Would have walked out earlier but was too exhausted to find another place. Staff was nice.

Family_with_children

6/10

Pleasant

27 Jun 2026

Jennifer

The pool was dirty and there was only cereal for breakfast

Family_with_children

2/10

Poor

22 Jun 2026

lisa

Sink faucet only put out hot water. Used tub faucet for cold water.
Hotel had long term tenants.
Our room was \"non-smoking\" but reaked of cigarette smoke.
Breakfast was packaged 'Honey buns', waffle iron out of service. Bread stale.
Not worth any amount of money.
No staff to speak of.

Partner

2/10

Poor

14 Jun 2026

Rebecca

Arrived on 6/13 for 2 night stay. Charged 15.00 per night for roll away bed(stained)Changed rooms 3 times in a 2 night stay. 1st room dirty, fridge stunk, spider nest/web in corner where carpet was torn up, nicotine dripping down walls, crumbs/food on floor,a/c not working great. 2nd room a/c not working, toilet not flushing, room was smaller than 1st and we were 3 people in room, 3rd room was much better but tv wasnt working correctly, screen \"snowy\" and TV would shut off randomly & could only get 2 fuzzy channel's. I asked to get my money back & was offered 10.00 but Amy the manager got me back.$30.00 i paid. Said it shouldn't have e been charged for it at all. Walk ways smelled of wet dog & Marijuana, trash on walk ways & grounds were unkempt. Elevator had potato chips inside on the floor the whole time i was there, 90° weather & pool wasnt filled.

Friends_and_family Family

2/10

Poor

08 Jun 2026

Karen

After 4 night stay, we did not have breakfast because no waffles were not available, no milk for cereal or coffee, no cups to get a cup of coffee (cleaning lady got two from her room but no coffee available), cereal was gone from serving dish.
We had two towels and one wash cloth for three adults. Requested extra and was promised them but did not get any. Our room was smoky. Was told would get air cleaner but we ended up buying our own to use.

Family

6/10

Pleasant

29 May 2026

Eric

Wasn’t very helpful. The property isn’t very good. I would not recommend this motel

4/10

Poor

29 May 2026

chadwych

Hair long black hair everywhere. The room smelled terrible for the price just not worth it. Place is ran down compared to 10 yrs ago

Self

2/10

Poor

17 Feb 2026

Mark

No heat in MULTIPLE rooms. We had to leave.

Partner

2/10

Poor

19 Jan 2026

anthony

i get to the hotel and i made sure i reserved a no smoking room and got a room that smelt like it was hotboxed by cigarettes, guy up front wanna charge me 20$ extra on top of the booking to change my room than i go ahead and get another room and they put a charge of 99$ when i didn’t even pay thru them !

6/10

Pleasant

04 Oct 2025

MICHAEL

Pool closed

2/10

Poor

21 Sep 2025

Doug

Very disappointing

I was told that the room had recently been renovated, but it sure didn't look like it was. The furniture was very scratched and beat. Everything looked old and worn out. The fridge had a lock on it, like it may have once been in a medical facility. I grabbed a towel off of the towel bar and it had a brown stain on it. I couldn't believe that it had actually been laundered and it made me wonder if the sheets were the same way. The whole room looked dirty and I don't even want to know what the white powder on the baseboard was. It was very noisy too. This was honestly the worst room that I had ever stayed in. My sister and I stopped here on our way home from Pittsburgh. She uses a wheeled walker and she found that the curb cut was misaligned and difficult to get over. Breakfast was pretty basic, with waffles, cereal, and toast. The tables and counters were dirty. The health inspector needs to make a visit here. In summary, I would suggest that you avoid this place. Note: I took lots of photos, but the app won't let me upload them.

Friends_and_family Family

2/10

Poor

17 Sep 2025

Lacey

Although the staff was friendly and helpful, the room was horrible. The first room that was \"just cleaned for us\" had stains on every piece of linen on the bed and in the bathroom. Big yellow and brown stains on anything white, and a large, hard, crusty, fluid-like stain on top of the comforter, if you can assume what we assumed, disgusting. We also asked for a smoke-free room, and the first room smelled horrendous. The second room didn't have a clean towel, and there was literally a dirty sock on the floor when we walked in. Overall, worth the two star rating they had and not worth my money.

Business Family

2/10

Poor

23 Aug 2025

Biplab

Nothing

10/10

Exceptional

17 Aug 2025

Jacob

I liked how nice the place was and how kind the staff was.

Business Partner

6/10

Pleasant

19 Jul 2025

Derek

AC wasn’t functioning properly, cleaning supplies left in the bathroom, and shower curtain smelled of cigarettes, but hair still in the tub and around the toilet, pillow case had dried goop. Free breakfast was very limited: waffle maker was out of order, fruit flies on the juice machine. Staff was helpful with our late checkin, and amicable when told why were leaving.

Leisure Family

4/10

Poor

18 Jul 2025

Danielle

Mediocre at MOST 2-Star Hotel

I originally picked this spot because they offered a “Free continental breakfast” I have been to many, & this one was the worst. Their breakfast included Plain bagels, Bread, 2 Cereal options, option to make your of waffle, Apple, and one kind of yogurt but you better be early because there were only 3 containers in the fridge. As far as drinks goes, I hope you like water because that’s the only option the Juice machine was empty, and so was the coffee machine. It also offers a Seasonal Pool, and I will give them credit for that it was clean, and Nice. Our room was alright, the AC worked and well, it was clean, the beds were comfortable, However the tv was broken. The bathroom was clean but toilet you had to hold the handle down the whole time to get it to flush all the way. Outside of the room there was a constant terrible odor around this whole place. The stairwells were filled with dead bugs, dirt and dust, and you could barely see out the windows because they were dirty and smeared. Check in and out Was easy but you always had to wait for someone because there was NEVER anyone at the front desk. There are people who are “Long Term Residents” that stay there so if something like that bothers you it’s probably not the place for you. So, Like I said if you are okay with a mediocre at most 2-star hotel Then the New Cumberland Super 8 will be good for you. But it’s not for us and we will be going back to Laquinta Inn and Suits in Hershey.

Friends_and_family Family

6/10

Pleasant

18 Jul 2025

Heidi

It was ok I guess

The price was great. Breakfast was ok from what I’d seen, didn’t really partake in it. Beds were eh, but it’s a hotel so that’s expected. Hotel was clean on arrival. No daily housekeeping as beds weren’t tidied, trash not emptied, stuff restocked, etc, during the day. My 2 biggest issues were our key had to be reset daily. The front desk staff said it’s a weak magnet in them & being near cell phones, AirPods, maybe even other cards, could disrupt them! That needs an upgrade then. Also the one time someone was away from the desk, a number for an employee & name were left on the sign, but that employee wasn’t on duty that day. Also need overnight clerks or something. At 2:30-3 am we were awakened by a loud argument outside near us (we were on 2nd floor), with lots of yelling & inappropriate language, and that continued for at least half an hour. I feel like if they have long stay renters, there needs to be staff on hand at night to monitor situations such as this & proceeed with whatever actions are necessary. Also request for adjoining or connecting rooms not granted.

Friends_and_family Family

6/10

Pleasant

18 Jul 2025

Warren

Staff was friendly and helpful

10/10

Exceptional

15 Jul 2025

Michael

Property was dirty, room wasn't clean, breakfast was a joke. Would never recommend this hotel.

Leisure Partner

2/10

Poor

14 Jul 2025

Patricia

Only Rebecca was kind and nice

Friends_and_family Family

6/10

Pleasant

14 Jul 2025

Chris

Overall not bad. Price good. Pool clean. Needed to ask for towels. Asked for a new hair dryer and never received.

Leisure Friends

2/10

Poor

03 Jul 2025

Jerica

Dirty, looked unsafe. Clearly long term residents with boxes piled in windows. Didn’t even check-in, drove around property and booked elsewhere.

Leisure Family_with_children

2/10

Poor

19 Jun 2025

Kenneth

Horrible

Leisure

2/10

Poor

19 Jun 2025

Cristian Samay

Stephanie was very nice and helpful besides her, the place is messy,
Bunch of rooms with the doors open, my room got flooded with water coming from the ceiling
It was the worst experience in a motel.
I heard people complaining saying there's always something with this place.
They moved me to a different room but the smell was awful, so I just left,
They refused to refund me the days I didn't stay there even though I left because of the conditions of it.
The leak inside the room it was so severe that the office entrance started getting flooded as well.
just chaos I wouldn't suggest staying here, you won't enjoy it
I would post some pictures but it doesn't let me

Leisure Family_with_children

4/10

Poor

16 Jun 2025

rosa

The workers were friendly but the hotel needs a lot of work. It smells we had a lot of hair on our linen. Dust and spider webs everywhere. I personally will not be returning.

2/10

Poor

26 May 2025

Hooverlay

Customer Beware ...

We pulled in young children riding in the parking lot. The first floor grills in front of rooms doors open families living there cats in the window .very gross elevator we had 2 rooms the first set of rooms the one room had bugs on the AC then all on the sheets and bugs nesting under the pillows .The second room smelled of weed and the tv worked poorly very snowy went to the front desk the manager gave us new rooms on the 3rd floor The rooms where better one of the TVs had a broke screen we went to eat came back loud music doors on the first level opened another room a very high lady bagging on the door .Next morning went down stairs to get some coffee powdered creamer old bagels a waffle iron very dirty just very unprofessional from start to end Housekeepers out front smoking..customer Beware ...

Friends_and_family Family

2/10

Poor

16 May 2025

Adam

I travel constantly for work and this place was the worst I've ever stayed. From front desk issues checking in, to the filthy room. To add insult to injury, they charged my card 3 times for the one night stay that I now have to dispute.

Business Self

10/10

Exceptional

28 Apr 2025

Kristina

The lady is the front desk. We checked and was very friendly.

2/10

Poor

08 Apr 2025

Teresa

I don’t appreciate your website changing the destination to New Cumberland PA. I searched HARRISBURG. This motel is a nasty, cheap hole in the wall. I’ll NEVER use Expedia again.

Self

6/10

Pleasant

27 Mar 2025

ROBERT

The girl at the front desk was not very helpful. First room was noisy second ruined the TV didn't work third ruin was acceptable

Business Self

10/10

Exceptional

05 Feb 2025

Christi

Able to relax and be left alone

Business Partner

2/10

Poor

25 Jan 2025

William

A stay without water.

Shortly after checking i flushed the toilet and there was no water pressure to fill the tank. Called the front desk and was told there was a water pipe break. I was told the water pressure would be returned in an hour. The water was on and off all night. My guest wanted to shower before work but that was happening. The staff didn't inform me of the situation. I had to call them. The other issue was, with the extreme cold temperatures the heat was not on in the room ahead of my arrival. It took 2 hours for the room to get to a temperature to take our coats off.

Friends_and_family Friends

10/10

Exceptional

18 Jan 2025

gilbert

Nice , loved it

2/10

Poor

06 Jan 2025

Verified traveler

Very Poor

Absolute worst hotel experience I've had in a long time, staff were pleasant but that's where the nice ended. Filtyh room, paint chips all through the bathtub every time you filled it up, mold, tv had to be set up when we got there at 10pm and still didnt work properly. Everything had a thick layer of dirt/grime/dust. Fridge was defrosting and leaking everywhere, windows and ac/heated had water all over it/leaking and was flithy.
Manager was less then pleasant, was told that the photos I showed him were \"not one of his rooms\" and I should've requested a new room late at night with a tired toddler.
Staff deserve kudos for dealing with such a gross place and poor attitude, cheap manager. They even had to write our room number on a card booklet that had been used before, because they weren't allowed to use new ones to save money.
Would never recommend this place to anyone.
Also was charged a second time and was assured it would be fixed by the time i had to check out, just to get the run around when i checked out.

Friends_and_family Family

2/10

Poor

03 Jan 2025

Naronda M.

This hotel was absolutely filthy. It smelt like smoke. There was hair all over the bed. There was hair all over the bathroom. The sheets were stained, the microwave and fridge was so filthy on the outside that we did even bother to open it.

Leisure Partner

2/10

Poor

23 Nov 2024

Mark

Refrigerator broken (told to turn it up or they would change my room - staying for a week - already unpacked - not much for moving everything), 1/2 roll of toilet paper on check in, wires strung from room to room outside, staff NEVER at the counter (and when they were, only bad-mouthed the owner), dirty corners in room, several \"long term residents\" (pets, window plants, etc...), had to reset room card every day. this place is the reason there should be \"zero stars\" as a rating - cant believe affiliation with Wyndham

Business Self

10/10

Exceptional

17 Nov 2024

Siayen

It was quiet and relaxing

Self

6/10

Pleasant

24 Oct 2024

Sharon

This particular property was definitely older and could use some updating!

Partner

2/10

Poor

13 Oct 2024

David

Bad Experience

Lobby and Breakfast areas were not clean and were not cleaned during our enter stay.

Will never stay at this super 8 again.

Friends_and_family Family

8/10

Excellent

12 Oct 2024

John

Basically, Hotel

Business_and_leisure Partner

8/10

Excellent

10 Oct 2024

MICHAEL

Generally pretty good. Need more staff.

Leisure Friends

10/10

Exceptional

07 Oct 2024

George

I'll be back!

Great place to stay.

Business

4/10

Poor

21 Sep 2024

Kevin

there was talk of bed bugs in reviews, i didnt see that untill i was heading there. i stopped and got bed bug bombs.

there were bed bugs in the sheets.

i stripped everyhting off the bed and bombed the room and came back.

I prpbably should have went somewhere else but did not want to get aggrivatted more

i didnt see any more but ishould not have to bug bomb a rrom before staying

Self

10/10

Exceptional

18 Sep 2024

Joy

Great stay and clean room...

2/10

Poor

30 Aug 2024

Jeffrison

Trash all over property. Disgusting room. Waffle maker at breakfast looks like it hasn’t been clean ever. Staff looks like they are on drugs.

Leisure Partner

4/10

Poor

26 Aug 2024

Harry

Poor, service, basically breakfast is non existent,

Business_and_leisure Friends

4/10

Poor

14 Aug 2024

Tracy

The people who live In this hotel, definitely have a substance problem and no consideration for the guest staying there

Leisure Family

2/10

Poor

12 Aug 2024

Walter

I wouldn't recommend it at all

Leisure Family

8/10

Excellent

10 Aug 2024

Orlando

Room doors should be painted. (inside)
All af the lamps should be working properly.

Business_and_leisure Self

10/10

Exceptional

22 Jul 2024

Amanda

You wont be disappointed

Absolutely the most chill and outgoing staff. They were so kind and let our kids swim anytime they wanted. The maintance and front desk staff were so nice and friendly to not only me and my husband but my children as well. We will definitely come back for another stay

Friends_and_family Family

2/10

Poor

19 Jul 2024

Jen

I booked a non-smoking king room, and the room reeked of cigarette smoke, and had burn marks In the sheets and shower curtain. The carpet was gross and there were stains on the upholstered furniture. The tub had dirt marks on it and there was soap remnants in the soap dish.

It was about 1 AM when I checked in after a local concert. There was a creepy guy who approached me in the parking lot near the front door after I had checked in, who then followed me to my car and followed my car to the back of the building. When I ran into the building To see if someone could walk me to my room, there was nobody at the front desk. After waiting for several minutes for someone to appear, I looked out the back door and could not see the guy so I ran to my room.

I was too tired to do much else so I made sure that the door was double locked and attempted to go to sleep. After about 20 minutes of laying completely still in the dark, the interior lights came on, apparently from a motion sensor by the door, turned them off and attempted to go back to sleep, but they came on again about 20 minutes later. At this point, I called the front desk and their advice was to turn the lights off. When I said that I’ve already done that twice they said they would send someone to take a look and no one ever came. After waiting 20 minutes, I packed up my things, called around to other hotels who might have space at 2 AM, and went to the front desk for checkout/refund.

Leisure Self

4/10

Poor

19 Jul 2024

Russell

This hotel is not for the faint of heart. The staff was helpful and attentive. But you should know that this hotel is not somewhere that I would recommend for travelers with young children as it is kind of a rough spot. There are transitional welfare families living there, although everyone that I met like that was polite enough except for the one couple that had a huge domestic screaming match in the parking lot 2 nights in a row. Screaming at the top of their lungs for over 20 minutes. My room smelled like a big ashtray although the appearance was fine and the bathroom had this great water pressure in the shower. The pool seemed to be professionally maintained and the residents and hotel customers were using it quite well. The grounds are pretty well kept and clean. If you look on the map you'll notice that there is a waste treatment plant not far from this property, at nights in a hot summer evening you can definitely smell it -although it was unrecognizable inside my room which I said smelled really bad like cigarettes. I was traveling there for the Carlisle Mopar nationals ( this motel is a full 15 miles away from the show BTW) an if you're a single man it's probably not a bad spot maybe if you're out with the fellas or you're a biker Harley dude but frankly I was worried about theft of my classic car. Other reviews have talked about roaches I didn't see any. Again it is not for the faint of heart this place although it did remind me not to judge a book by its cover re:

Leisure Self

4/10

Poor

14 Jul 2024

Jackie

Never stay again !!!

Cigarette hole in blanket, towels smell of cigarette smoke, hair on bathroom floor, shower head falling off. Breakfast was near non existence! No coffee. Smelled marijuana by elevator, dirty outside, and lastly overall upgrading needed. Very dreary too.

Friends_and_family Friends

2/10

Poor

23 Jun 2024

Michael

The room they put me in 107 had a giant hole in the ceiling and water was coming from it..also ceiling tile was all over the bed and floor with water pouring down.. the lamb didn’t work had to use my cell phone light to reach a light that turned on Trish T the lady at the counter was sitting in the lobby on the phone and acted like I was bothering her during my check in and quickly check the worst room in hotel history that I ever seen the worst dump I want to share pictures but there no spot for them this hotel needs to be shut down or renovated with a bomb demolished

Business_and_leisure Self

10/10

Exceptional

23 Jun 2024

Kayla

The room that smells bad

Family_with_children

6/10

Pleasant

21 Jun 2024

Gina

its clean and the staffs are nice

2/10

Poor

21 Jun 2024

LeeAnn

Staff is very unprofessional. I’ve never been checked in a hotel by a maintenance person. Stains on the bedding. Felt like it had bed bugs. The tub and toilet weren’t clean. I felt unsafe because of the location of the hotel. I booked 3 rooms together and they separated myself and my party at first. My one friend had to wait for her room to be cleaned but the 2 rooms on each side of mine were cleaned. I felt like I was gonna get robbed in this hotel. I will never stay here in my lifetime and don’t recommend it to anyone.

Leisure Friends

4/10

Poor

18 Jun 2024

Allan

Do not stay here

Bathroom was dirty. Microwave was ancient. Elevator was sketchy. Checkout clerk was disinterested. Entire place felt neglected and un-cared for. Will not stay there again.

Partner

2/10

Poor

18 Jun 2024

Christopher

Do not stay here!

This was the dirtiest establishment i have ever stayed at. Cleaners were not in uniform and looked like meth addicts. The front desk switched rooms on us at check in for a lesser model. The new room had dirty towles, a poop stain in the toilet, no battery in the smoke detector holes in the door, and the bathroom floor was not clean. Breakfast room and lobby floors were not cleaned. Lobby smelled like cigarette smoke. Our non-smoking room smelled like cigarette smoke. We felt unsafe and unclean the entire time.

Friends_and_family Family

10/10

Exceptional

16 Jun 2024

Pete

Good , clean room for the price

Would stay here again

Partner

2/10

Poor

16 Jun 2024

Lee

The room smells like dirty feet and a dirty vacuum cleaner

Leisure Partner

2/10

Poor

15 Jun 2024

Hannah

I didn’t even unlock the room. I was afraid for my safety and my husband told me to get out of there asap… There was someone strange going around knocking on all the doors, there was someone with a knife, there were four people engaging in strange activity hanging out near the entrance of my room. There was a woman with a fearful teenager who refused to get out of the car because he was so scared talking to management and they did NOTHING to help her. I didn’t even open the door to my room. I was going to try to just run in and lock the door, but there was a barrier of strange activity and not even that was an option. I turned around and left without ever entering the room. I lost my money here and got nothing out of it.

Leisure Partner

10/10

Exceptional

02 Jun 2024

Wendy

Peace

Very peaceful

Self

2/10

Poor

26 May 2024

Brandon

STAY AT YOUR OWN RISK

The employees were smoking crack on the same floor I was on. Undercover police were circling the parking lot and the other employees were sitting by the pool and drinking. I felt unsafe the entire time I was there, don’t even consider this place .

Friends_and_family Family

2/10

Poor

15 May 2024

Patricia

Never Again…

Would not stay here again. The curtains in the room had so many cobwebs and spiders I couldn’t tell you the last time they were cleaned. I had to kill multiple spiders before I felt safe to sleep in there. The room smelled like cigarettes and I don’t know what else. We left smelling like it. The bathroom light kept coming on at random times all through the night. Oddly the bed seemed to be the cleanest part of the room. We didn’t see any bed bugs but did find a spider in the one bed. Luckily our stay was only a for a few hours.

Friends_and_family Friends

8/10

Excellent

30 Apr 2024

Peter

Good value for the money

Friends_and_family Family

10/10

Exceptional

24 Apr 2024

George

Love this place!

5 Stars across the board!

Business

2/10

Poor

16 Apr 2024

Jannette

Was very dirty

10/10

Exceptional

12 Feb 2024

John

Trish very polite and gracious

Business Self

2/10

Poor

12 Feb 2024

Katelyn

This property was extremely dirty. The first room i was checked into I requested to be non smoking. The room smelled of cigarette smoke, had holes burned in the comforter, it was obvious the floor had not been swept, stains on the sheets and dried urine on the toilet. I went to the desk to request a new room and the manager was extremely rude. I received a key to the new room, after entering and looking at the sheets on the bed they were stained even worse than the previous room. I walked down to the office and requested my money back so I could take my business elsewhere and the manger asked me to show him what was wrong with the room. This all happened very late at night and was not a pleasant experience by any means. I will never book at this location or recommend it. Definitely not a safe location either.

Leisure Self

2/10

Poor

11 Feb 2024

Mark

Bed bugs really bad

They had bed bugs really bad they offered me a refund but didn't give me one so you can say they will lie straight to your face really sad they treat people like that and can't stand by their word

Partner

6/10

Pleasant

06 Feb 2024

Dolald

In the bathroon the ceiling coming dowm in room 130, in room 134 the tv didn't work .

Leisure Friends

10/10

Exceptional

03 Dec 2023

Michelle

It's always a pleasure traveling for business and staying at this establishment Roger is super nice and goes above and beyond to make all of his guests feel special The housekeeper Tina also is amazing couldn't ask for a better housekeeper

Business Self

10/10

Exceptional

30 Nov 2023

Kathy

Awesome best hotels in NC. I stayed in places in Hershey had roaches but super 8 is great 👍💯

Business_and_leisure

10/10

Exceptional

28 Nov 2023

Kathleen

Manager was always accommodating no bugs!

Business_and_leisure Self

2/10

Poor

27 Nov 2023

Michael

TV didn't work in room 307 so they changed me to a room next-door (305) after I had already missed the game I wanted to watch. The toilet in that room leaked (clean) water all over the floor from the tank. There also was no luggage rack in that room. They moved me back to the room that the TV didn't work (307) at my request because I had already missed the game at that point. The tub in that room did not drain properly when you used the shower, and had a ring around it. The toilet in both rooms were dirty in the bowl. The light in the bathroom in 307 was flickering like a strobe light. The channels on the TV had no relation to the channel guide that was in the room. The common halls were filthy, and the elevator did not work.

I feel like I should get at least a partial refund. The place is horrible.

Leisure Family

8/10

Excellent

21 Oct 2023

Robert

Only issue was that the elevator was out of service. Hopefully, service has been called to get it running. Without the elevator it was a little inconvenient in handling luggage for the upper floors. (I stayed on the 2nd floor during my visit.)

Leisure Self

2/10

Poor

19 Oct 2023

Verified traveler

Don’t bother

Elevator was broken the room was dirty and smelled like cigarettes. The free breakfast was some gas station honey buns.

Friends_and_family Family

4/10

Poor

29 Sep 2023

Michael

The cleanliness of the room was extremely lacking. It smelled musty and the bathroom was incredibly stained, with a toilet with barely any water pressure. Flies were swarming in the room, including by the sink, and there was a stink bug on the inside of the window, thankfully behind the curtain.

There were some closeby restaurants but unless you wanted to drive there, sidewalks were lacking.

When I arrive to check in, there was no one behind the desk and I had to wait in my car for 10 minutes until someone arrived. There was not even a bell on the desk to see if anyone was around.

I have stayed in some pretty inexpensive motels, but they at least tried to smell clean. This motel seems to have given up.

Leisure Self

6/10

Pleasant

30 Aug 2023

Michelle

My ceiling leaked water through the light fixture, no water in sink for 2 days .. then the bathroom ceiling filled with water bubbles up and staring drains in my bathroom,, contacted owner he said he would check it out never did

Business Self

10/10

Exceptional

22 Aug 2023

Michelle

The staff are very friendly . The Manager Ehab is personable as well as the owner. The pool is very nice . The breakfast is a lil something for everyone .

Business Self

4/10

Poor

14 Aug 2023

nicholas

the beds smelled like an old musty smell, the door you could see through the bottom, paint hanging off the door, sink was full of water bc it continued to drip, bath towels fit a toddler, lawn hasn't been mowed in who knows how long, no chairs to sit out on the balcony, elevator broke, overall not a good choice.

Leisure Family_with_children

2/10

Poor

14 Aug 2023

Seth

Dirty, unsafe, not ready, out of date, and stealing money. Refused a refund after giving a room that was not clean or ready.

Business Friends

4/10

Poor

14 Aug 2023

rana

They had a Frig that didn’t work but it was replaced. The tv was 100 years old and had a speaker issue which was replaced with a 32 inch. Washer did not work. There were unsupervised kids in the pool. Seems like it was staff children that lived at the property. Nice children but anything can happen when children under 10 are unsupervised. Elevator did not work either.

Leisure Family

4/10

Poor

12 Aug 2023

Jon

The people are nice. The place it self sucks and dirty

Leisure Partner

6/10

Pleasant

07 Aug 2023

Michelle

To noisy after 9p .Kids screaming music up loud. Doors slamming I travel for work. 16 hr shifts (nurse ) so sleep was crucial breakfast was doable and there was variety The manager was super nice on the housekeeper Tina goes above and beyond to fulfill all of your needs

Business Self

2/10

Poor

05 Aug 2023

Seth

Given a room that was not cleaned. Property was not taken care of. Elevator was broken. Front desk computer was malfunctioning.

Business Friends

6/10

Pleasant

29 Jul 2023

Michelle

The staff are great the house keeper Tina go3sa a I've and beyond to make sure your happy with your room the pool is nice and breakfast is free with a variety .

Business Self

6/10

Pleasant

23 Jul 2023

Tyler

People live here full time, and treat it as such. Trash all over, pool area like it’s their personal pool. Kids running all over until we’ll after midnight. Loud music all day and night. The whole building smells of marijuana. Cigarette burns in the bedding. Printer paper family photos hanging on room windows. It was more like a bad apartment complex then a hotel.

Business Family

2/10

Poor

22 Jul 2023

Susan

DONT STAY HERE HORRIBLE HOTEL

We have stayed at many super 8 ‘s before, I am writing to request my money back, and I have pictures to prove, before I booked through Hotels .com I personally called the hotel to inquire about a few things, my husband has a bad knee so an elevator would be needed no problem they have one, well we get there and there is a sign on the elevator that looks like it’s been there a while. Out of order, so he gives us a room on the second floor, which means walking up and down, we get to the horrible room, there is no safe in the room so I have to carry our passports around and iPad ext, we were attending the mopar show, no working smoke detectors, that’s a problem, pick up the phone to call front desk, guess what phone doesn’t work. This place was in such disrepair and dirty, and not taken care of, with the mopar national in town, all the other hotels were full, so we just dealt with it. You will see by the photos how terrible it was, strangely enough coming up here from Canada, on one website it said this hotel was permanently closed, well it should be, no one cleaned our room, the towels were dirty we stayed for 3 nights, on the last night I went to the front desk and asked the nice housekeeper when do they clean the rooms, she said if it’s a stay over you must request it. This was at 175 Beacon hill Blvd new Cumberland PA, I’m trying to get ahold of super 8 owner to let him know

Partner

2/10

Poor

17 Jul 2023

Ijaz

Unbearable heat was at reception. Receptionist was using pedestal fan for themselves only.
Check in process was smooth and slowly.
Broken glass were in the way to upstairs to room.
Homeless people stuff was sitting in the hallway.

Business Family

4/10

Poor

17 Jul 2023

Mubarak

I booked two rooms one of the room toilet was not working I reported to the front desk but no body came to fix it

Friends_and_family Family

4/10

Poor

17 Jul 2023

khalid

Room not Clean and Service 3 rooms we get request for close to each other they said ok but we check in different floor. how can we help our parent.

Leisure Family_with_children

4/10

Poor

15 Jul 2023

Jeffrey

we checked into the room and it was stifling in there, no problem we just turned up the a/c, after a long drive down from Boston we couldn't wait to take showers, except no cold water at all in shower, went to call desk but phone didn't work. sent up maintennance he adjusted the handle, still no cold water but different possition on the handle. microwave was missing from room which we could have used to thaw out everything from the fridge that froze everything no matter what setting. they ended up moving our room and the best I can say about that is it had cold water. very poor upkeep. I guess I've learned my lesson and will stay away from any Wyndham affiliated hotels. very disappointed

Leisure Family_with_children

10/10

Exceptional

04 Jul 2023

Michelle

Super clean ..friendly owner/manager. Close to restaurants and gas stations.. The room was super big the TV was very nice with many channels to watch free Wi-Fi and a decent free continental breakfast waffles cereal etcb

Business Self