Candlewood Suites Harrisburg Hershey

United States , Harrisburg - PA
HARRISBURG, 413 Port View Dr
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100 reviews shown

6/10

Pleasant

14 Mar 2026

Parth Shailesh

Microwave was not working as well as floor and utensils were not very well cleaned.

10/10

Exceptional

03 Mar 2026

Herman

Excellent!!!

Partner

10/10

Exceptional

25 Feb 2026

Alan

Great Stay !

6/10

Pleasant

24 Feb 2026

Sarah

The room had a musty smell. The window in bedroom was left open 3 inches. The bedroom door handle was loose. There were dishes left in dishwasher. No shower curtain in the bathroom.

Family_with_children

8/10

Excellent

24 Feb 2026

Dr. Patience

Staff

Family_with_children

8/10

Excellent

23 Feb 2026

Ryan

Room was clean and easy access. Not great hot water from time to time but overall great stay.

Family

2/10

Poor

22 Feb 2026

Josh

Arrived at 11:00PM and room wasn’t ready. Took an extra half hour to get towels. Very loud.

Self

2/10

Poor

09 Feb 2026

Andrew

Lets start out with the whole hotel smelled like marijuana and cigarettes, reported that multiple times, the pool was non existent. The shower barely worked in our room

Business Partner

4/10

Poor

19 Jan 2026

Darnella

Tv stations were not coming in. I could not watch the football games or anything else.

Leisure Self

4/10

Poor

07 Jan 2026

michelle

When we first got there i was informed that the pool area was closed. Nothing was mentioned before or during booking. It was one of the selling points for my kids. The second day they turned off our hot water and i was constantly blamed for the leak in the lobby. They continued to constantly call my room asking if we were running water every 45 minutes. They even came waking up my toddler in the middle of the night(1/2AM) to check if the leak was caused from my room. Come to find out that it wasnt because of my room. There was no apology no compensation. It was completely different from the last time i was there

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Gloria

Kitchen was stocked. Tub didn't drain the first night, retrieved a plunger from desk, and got it to drain. Informed front desk that it was draining, but slowly, recommended maintenance fun a snake down drain. No maintenance man (on vacation), so just dealt with slow drain. Parking lot and sudewalks were a sheet of ice first 2 nights, no salt to be seen. Otherwise, nice stay.

Self

4/10

Poor

27 Dec 2025

Anthony

1) The water was barely warm enough to use in the shower. It took about five minutes to reach lukewarm.

2) The TV was not a smart TV and had one channel that worked. That channel was CNN.

3) The water pressure in the shower was incredibly low. It barely lasted long enough to finish our shower.

4) Just for ambience, the roof in the lobby was leaking badly. This doesn't REALLY matter but it does fit the vibe.

Partner

2/10

Poor

15 Dec 2025

Michael

Room and amenities dirty very dirty cockroach found in room also chair was covered in bodily fluids !

4/10

Poor

14 Dec 2025

Melissa

Room was not as clean as it should have been. There was a film on the backsplash of the little stove. There were stains on the curtains not sure when the last time they were washed the tub did not drain properly, so it filled up with water when you were taking a shower my family and I ended up leaving early and booking a hotel somewhere else. looked nothing like the pictures on the website.

Leisure Family

4/10

Poor

06 Dec 2025

Dominique

I was put in a suite that I didn't book I booked a suite with separate living room and was put in a standard suite and was told by one staff member that the suites was not available and the next morning the staff said that it was more available suites , wasn't giving refund on the price difference because I booked through 3rd party (Expedia).

10/10

Exceptional

23 Oct 2025

Samoil

Clean Room, Parking easy

6/10

Pleasant

13 Oct 2025

Leigh

The hotel was fine. No ice machine. It's in the room and you need to make it yourself. Which is fine but did not know that. I enjoy the big bottles of products in the room however, my body wash and hand wash were completely empty. The towels were very limited when we checked in and the front desk had to give us gym towels. Again, which is fine but just something to note. It was a fine hotel and convenient to where we were going.

Friends_and_family Family

6/10

Pleasant

11 Oct 2025

Joseph

This hotel is 12 years old. I have stayed here three times.

Clearly, top management is neglecting this facility. The chairs in my room would not even be fit to donate to Goodwill. Torn and worn.

The air conditioning reeked of a pet odor when used. Had to open the window to get a nice smell in the room.

Many areas of the hotel had worn carpet. The lobby furniture was even worn. Cigarette butts were all over the parking lot.

Staff was very nice and accommodating

Business Friends

2/10

Poor

10 Oct 2025

Summer

Couldn’t provide us with a clean room late in the night when we arrived, and still haven’t been able to get a refund for the room we pre paid and couldn’t stay in since it was so filthy from the previous people. Do not stay here.

Partner

8/10

Excellent

06 Oct 2025

Robyn

From the time we arrived the staff was great. The teenagers were happy with free laundry service and the mini store downstairs. Having a gas station with fresh food so close (walkable!) was perfect. Free laundry units downstairs was an added bonus. The staff was friendly and helpful every step of the way. My only concern is the cleanliness of the room, but we made the best of it. Only 20 minutes from Hershey Park, plenty of food options around and a 24hr has station for all of our needs. Cleanliness could be better; drawers and floor had some debris, but we didn't spend much time in the room itself except to sleep. Beds were comfortable, shower was hot and having use of microwave and ice maker was an added bonus. Will 100% stay again when we come back to Harrisburg!

Leisure Family

10/10

Exceptional

04 Oct 2025

Ganesh

Excellent

10/10

Exceptional

21 Sep 2025

James

Staff was beyond friendly and helpful. Great location, close to everything. Will start again

6/10

Pleasant

15 Sep 2025

david

I was told Hotels.com recently stopped sending customer info to the Hotel so I had to fill out a whole new form, No towels in the room, Bathroom- Light above sink not working.

When I asked to get ice I was told the only ice is in your room.. So I checked the freezer.. There is a Ice maker.. It was turned off.. In the morning I had about 10 ice cubes.. Pretty worthless

Self

6/10

Pleasant

09 Sep 2025

Christopher

Tub didn’t drain properly and this is the second time the room we were assigned was not ready or cleaned.

Leisure Family

2/10

Poor

09 Sep 2025

Lydia

Stopped 4 a Nap and Break from long Drive

Although the Staff was Nice... They had a Bug Issue outside maybe because of the Bright Lights... The Elevator smelled... People was Hanging Outside in the Hallway on the Floor I was on Standing around looking Susceptibility. THE only thing that was clean about the Room Was the Bathroom.. The Kitchen Floor was Sticky and smelled the Microwave was Disgusting.......

8/10

Excellent

05 Sep 2025

nicole

The opportunity to have a one bedroom when traveling with others was nice

Leisure Family

8/10

Excellent

01 Sep 2025

ERNESTO

Decent hotel for its price

Business Self

4/10

Poor

24 Aug 2025

Sherri

Try another....

Cleanliness is an issue.

Friends_and_family Family

6/10

Pleasant

18 Aug 2025

Joseph

Room seemed outdated. It

Self

10/10

Exceptional

17 Aug 2025

Jennifer

Nice

The room was very nice. It was clean and comfortable. Will definitely consider staying here again when I'm in the area.

Friends_and_family Family

2/10

Poor

07 Aug 2025

Aretha

Hotel needs serious renovations. The lobby stinks, the rooms stink. The furniture is old & ran down. It gives motel 6

Leisure Friends

10/10

Exceptional

06 Aug 2025

Aurora

The check-in was quick and easy. The staff were all welcoming and accommodating. They were quick to assist me upon my arrival. The grounds were clean and quiet.

Leisure Self

10/10

Exceptional

04 Aug 2025

Jill

Pick this one.

This location was in a nice area. I was shocked how nice the room set up was with a full fridge, cooktop, dishwasher and all the supplies needed to use. Everything was cleaned. I would totally stay here again. Check in was so easy and as well as check out. They have small little shop area for food items that was great. They have coffee too with yummy creamer. I uber from the Amtrak.

Friends_and_family Friends

10/10

Exceptional

31 Jul 2025

Berhan

Great customer service! I found leftover to go box in the fridge and a towel in the shower on the curtain rail. Otherwise, I love everything else and definitely come back.

8/10

Excellent

28 Jul 2025

Sandy

Overall the room was clean and had good amenities. It was very spacious. There was leftover food in the fridge when we got there but other than that it was nice

Leisure Family

2/10

Poor

27 Jul 2025

Stewart

Worst place I have ever stayed. The staff was no help with the TV situation was one thing, but no toilet paper ( or back up roll) in the bathroom is totally unacceptable. I wouldn't stay here ever again or recommended this hotel.

Partner

10/10

Exceptional

26 Jul 2025

Jason

Very good and friendly. Fairly priced.

Leisure Self

6/10

Pleasant

23 Jul 2025

Miller

We were excited to stay here for a tournament but we received a phone call on the way to the hotel that our reservation was moved to Hotel Indigo. Very nice hotel, but we wanted the amenities of the room we reserved such as the little kitchenette they had offered. We had late games where many restaurants would be closed when our last games would end. It's too bad because we could've saved on time and finding late night eats if we had stayed at the Candlewood Suites.

Business_and_leisure Family

8/10

Excellent

20 Jul 2025

Ralph

Cold at checkin

AC was set to 65 degrees when I checked in. Why?

Friends_and_family Friends

10/10

Exceptional

19 Jul 2025

niccole

Room was nice . Liked that they had games and stuff in lobby for loaning out ! The snack place was nice stocked and had a great variety

Leisure Family

4/10

Poor

19 Jul 2025

Verified traveler

Wish we hadn't stayed here

Our room smelled like an old shoe. \"Its just an old hotel\" my husband said. I tried to spray perfume. The bed was comfortable and the bathroom looked clean, so for my husband's sake I endured. Meanwhile, there were food stains near the bed and I didnt want to walk barefoot on the carpet. We ended up leaving after only one night because the next day I had bug bites show up on my legs and I freaked out. Could not risk another night. The front desk lady was very nice and understanding. We are waiting to see how the manager handles this.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Heather

Excellent water pressure

6/10

Pleasant

30 Jun 2025

Maurice

Was just an overnite water was rusty couldnt drink use bottled water to brush teeth and had to bird wash

Self

4/10

Poor

23 Jun 2025

William F

4th floor and a broken elevator with no heads up before we arrived!

Leisure Pet

6/10

Pleasant

18 Jun 2025

Tara

The morning and afternoon staff were amazing. The only issue was our door lock was broken. Maintenance originally fixed it and it worked for about an hour . We left the hotel for a concert and upon our return it was broken. The first proposed solution was a new room but we would be unable to access our stuff till morning . This was not acceptable because we had medication and other belongs we needed to access . So we waited for over two hours in the lobby for maintenance. Other than this hiccup the staff was helpful. The rooms were big and clean.

Friends_and_family Family

6/10

Pleasant

17 Jun 2025

Peter

Elevator not working . No breakfast. Given wrong keys on checking in, so had to walk down and back up again to third-floor room since elevator not working.

Leisure Partner

2/10

Poor

14 Jun 2025

Madison

Just don’t. We knew what we booked going in wasn’t super, super nice but we ended up having a nightmare stay. For starters, we got there an hour & 15 minutes after checkin & our rooms still weren’t ready so we were told to wait for another hour. It happens I know, but we had dinner reservations so that was inconvenient. Then we were told the elevator wasn’t working, my mom has MS & struggles with stairs so this was also not great. Again, it happens but the front desk was really rude when I asked if it was possible to get a lower floor for my mom, we ended up having to help my mom up 4 flights all weekend. We were told at the desk that we could come and get any towels we needed. They were super rude & argued with my mom about it when she went down to get more. The dishes were dirty & cracked. The sink wasn’t clean. Our toilet stopped working on the 2nd day. When they sent someone to fix it; it was the same guy that was taking pictures of my friend’s bottom when we were walking up the stairs 15 minutes earlier. Then our A/C stopped working the last night. I booked this hotel for the pool. I will say that their official website does say they don’t have a pool but I booked through here & it has only been updated since we left. I had called before I booked to see if the hot tub would be open & was told it opens on May 31st. When we complained to the desk they said that it had been closed since 2023. Then we found a camera in our room. Sketch. Don’t book.

Leisure Family

6/10

Pleasant

14 Jun 2025

Christopher

So, i get there after driving 4 hours and start the check-in process, the front desk staff says \"we dont have anything on the 1st or 2nd floor so youll be on the 3rd floor, and our elevator is broken.\" Not a game changer, im ok with that. I get my key, hike up 3 flights of stairs with all my stuff, open the door and there is someone still in the room. So now im irritated...back down the stairs with all my stuff, tell the front desk and shes very sorry and says oh we actually have you on the second floor cause they wanted to stay an extra night. I get my new key, head to my room open the door and the room is empty but has a strong wet dog smell. Clean but smells. Not a deal breaker. The room is decent size, has all the amenities you need but is in serious need of an overhaul, old furniture, bathtub had stains in it, the corners of the floor full of dirt, fridge had rust spots, just not as clean as you would expect a hotel to be. Im just saying, if you're gonna allow pets atleast have some kind of cleaning product to get rid of the smell for the next guest.

Business Self

4/10

Poor

13 Jun 2025

ann

It’s old hotel the lobby has sofas that are cracked and peeling. The pool is not available. The elevator is also out of order and unknown when it’s going to be fixed. Room cleaning is only after 7 days and even that it’s not even guaranteed. The staff are friendly and location is great.

Business

8/10

Excellent

10 Jun 2025

GREGORY

The hotel and staff were very nice, only issue was the room wasn't ready when I got there about 330-4 pm Friday after driving 5 hours, I was ready for a break. But there was a Walmart close by, so I went and grabbed what was needed for the weekend and came back an hour later and room was ready. The room itself was very clean and well kept, the Pool was closed off for construction going on that side, but was raining and nasty out anyway. Was a very good stay for the weekend.

Friends_and_family Friends

10/10

Exceptional

02 Jun 2025

Marecela

Love the area, Room was accommodating,clean.. The only thing that I didn’t like was that thr carpet have a little bit of smell.. But still love the hotel &Room.. FIVE STAR.. Will definitely come back.. excellent

Leisure Partner

10/10

Exceptional

02 Jun 2025

Travis

great

Leisure Partner

10/10

Exceptional

02 Jun 2025

David R

This is my go to place now. 2nd time we stayed there, and just like the last time, due to the facility and and awesome staff we will be there the next time in PA as well. Hopefully the pool is open next time. That was the only downfall.

Leisure Partner

6/10

Pleasant

30 May 2025

Jody

My room had ants , staff was great and friendly.

Friends_and_family Friends

10/10

Exceptional

29 May 2025

Heather

Upon check-in i was excitedly greeted by the front desk, i think her name was Pam. It was a easy check in she gave me details abot the hotel laundry, amenities that were in the room, purchasing snacks or laundry detergent and parking. I was very pleased with our interaction and my stay.

Business_and_leisure Self

10/10

Exceptional

28 May 2025

Mandilee

Great place to stay!

Friends_and_family Family

10/10

Exceptional

27 May 2025

Heather

Veey convenient to shopping

Business_and_leisure Friends

10/10

Exceptional

26 May 2025

Danielle

Great place to stay

Love place to stay. Would definitely stay again

Business

10/10

Exceptional

19 May 2025

Christopher

Easy to find.

Business Partner

10/10

Exceptional

16 May 2025

William

Everyone was friendly and answered any questions we had.

Leisure Partner

8/10

Excellent

02 May 2025

Jacqueline Eva

Our room had a dirty kitchen floor and the area behind the bed had a heavy mold smell. But the staff was very kind and accommodating.

Leisure Partner

10/10

Exceptional

29 Apr 2025

Tony

Everything about my stay was enjoyable. The only exception is the parking lot could be bigger with more handy cap parking.

Leisure Self

10/10

Exceptional

26 Apr 2025

Cherrie

Trucks were parking
Takinv up many spaces

6/10

Pleasant

06 Apr 2025

Rebekah

Bathroom in my room was dirty, beds were comfortable and clean. Condition overall of walls ceilings and hotel.. old and water damaged

Business

10/10

Exceptional

29 Mar 2025

Elimarie

Peaceful

Partner

8/10

Excellent

27 Mar 2025

Verified traveler

Good room and stay

The place was nice and clean. The flooring in our room needed to have paint splatters removed from the hardwood floor to give it an excellent rating.
Very friendly staff.

Friends_and_family Family

8/10

Excellent

24 Mar 2025

Alex

Clean and comfy bedding

Leisure Family

8/10

Excellent

17 Mar 2025

Nicole L

Pretty good deal

Exactly what I needed for last minute overnight stay with a toddler.

Friends_and_family Family

8/10

Excellent

28 Feb 2025

Julia

Quiet and clean.

Leisure Friends

8/10

Excellent

23 Feb 2025

Jean

Convenient to Harrisburg airport. Good size clean room with kitchenette.

10/10

Exceptional

31 Jan 2025

Kenneth

Comfortable,clean and friendly

All the employees were very nice and helpful the room was clean when got there it was a good stay this is the 2nd time i stayed here and was very happy with the hotel both times

Business

10/10

Exceptional

11 Jan 2025

Larry

Will return.

Business Family

10/10

Exceptional

09 Jan 2025

Luisa

Very clean

Leisure Family

10/10

Exceptional

03 Jan 2025

Verified traveler

Overall Excellent Stay with No Issues

We had a great stay. The staff was friendly and the room was clean and efficient for our needs. We would stay here again

Business

10/10

Exceptional

03 Jan 2025

eurys

price and service

10/10

Exceptional

01 Jan 2025

Alicia

Super friendly front desk staff and a nice quiet stay. Our room was clean and comfortable. The hotel could use some upgrades but none of that bothered me when I had a nice and quiet night sleep. I will stay again. I would definitely stay here again.

Partner

10/10

Exceptional

30 Dec 2024

Drew

Nice property, pet friendly

Leisure Pet

10/10

Exceptional

10 Dec 2024

Joan

Great stay and friendly staff!

My ten year old son and I had a great stay! The front desk staff were so nice and our room was very comfortable. Would recommend this hotel for anyone traveling in the area.

Friends_and_family Family

2/10

Poor

30 Nov 2024

Martha

Very polite staff, clean enough room, out in the middle of nowhere – no restaurants, no access to stores – but that’s OK. Let’s not OK is that there is a secret $75 dog fee that is nonrefundable, which is on the website for the hotel, as it turns out, but not mentioned on Expedia. You really need to fix this. That’s a lot of money for a dog fee. $25 is much more normal, and I would not have come here that amount being charged for the dog.

Leisure

10/10

Exceptional

27 Nov 2024

Joanne

Nice staff, friendly, CLEAN atmosphere!!
Candlewood will always get our money!!

Partner

6/10

Pleasant

16 Nov 2024

Hans

Best parts of stay were friendly staff and quiet room.

Not so good was fairly worn condition of room, damage to walls, floors, etc. Once weekly service forgot to change trash, stock toilet paper, and soap. Considering the price it was a good stay but there is room for improvement.

Leisure Family

6/10

Pleasant

05 Nov 2024

ninh

I like this location but i did not like hotel charged me $25 eventhought I did paid in full to Expedia.

Leisure Family

6/10

Pleasant

03 Nov 2024

Drew

Average room and hotel for average price.

Leisure Family

8/10

Excellent

21 Oct 2024

Barry

Area questionable

Leisure Partner

10/10

Exceptional

11 Oct 2024

Joseph

Another great stay

Consistant hotel for a great stay in Harrisburg / Hershey

Friends_and_family Friends

2/10

Poor

11 Oct 2024

Devin

I travel frequently for work and this was by far the WORST hotel I have ever stayed at. The front desk staff was extremely rude and unprofessional. Our room was absolutely disgusting, smear marks on mirrors, and paintings in the room. The ceiling was dirty, the towels were stained and the shower was broken for the entire duration of my stay. I would highly recommend to stay anywhere else besides at this establishment.

Business Partner

4/10

Poor

09 Oct 2024

Verified traveler

They moved us From one hotel to It was very.
Unconvenient And the other hotelthe bed was very uncomfortable

10/10

Exceptional

11 Sep 2024

Mary

The staff were very friendly and kind. The beds were very comfortable and the room was comfortable and clean

Leisure Pet

10/10

Exceptional

28 Aug 2024

Frances

The room was very clean and spacious. Beds were very comfortable. Great location with great dining options within 5 minute drive. Close to Hershey too

Leisure Family

10/10

Exceptional

24 Aug 2024

William

Clean and friendly staff.

Leisure

4/10

Poor

03 Aug 2024

Jessica

Would not recommend

The bathroom was dirty and there was very little water pressure in the shower. The bed sounded like we were laying on a sheet of plastic- every time myself or my husband rolled over it was very noisy. The tv did not work no matter what we tried it was just stuck on the Roku screen. I honestly would not stay here again.

Partner

10/10

Exceptional

01 Aug 2024

Damaris

Great staff nice and clean rooms

Leisure Family_with_children

6/10

Pleasant

29 Jul 2024

Omoniyi

The envrons was awesome, the carpets was too old. Strange or unknown person keeps knocking at my doors. No enough security. Thanks. Staffs was accommodating

10/10

Exceptional

28 Jul 2024

Judith

They had a designated food and sundry room wit- free coffee

Leisure Self

8/10

Excellent

28 Jul 2024

Jason

Very clean and well maintained. Some of the hotel staff weren't knowledgeable on how to help with additional booking and rates.

Business Self

4/10

Poor

26 Jul 2024

Laurie

For the price you pay the rooms should be alot cleaner.

Leisure Friends

10/10

Exceptional

17 Jul 2024

Damaris

I have stayed at the property a few times . Staff is always super friendly and always easy check in.

Business_and_leisure Family_with_children

10/10

Exceptional

03 Jul 2024

Jennifer

We had a great experience!

Partner

8/10

Excellent

30 Jun 2024

Antonio

Great place to stay

Business_and_leisure Self

8/10

Excellent

23 Jun 2024

Elizabeth

Pros: Close access to restaurants and shopping. Quiet property. Staff was super nice and accommodating. Beds are super comfortable. Bathroom is a nice size. Free access to washer and dryer.

Cons: only ice maker or machine is the one in your freezer. For people staying for sport tournaments, it’s nice to have an ice machine for coolers and water jugs. Found 1 roach in my bathroom. Cleaning service only comes once every 7 days. I had to take room trash out and place in larger trash can at end of hall. I had to switch bath towels out every day. Only one elevator. Pool was out of service.

Leisure Family