Name: Holiday Inn Harrisburg East
Address: 815 South Eisenhower Blvd, Middletown, 17057, US

6/10

Pleasant

04 Aug 2026

Susan

Great locations. Hotel could use some updates.

10/10

Exceptional

04 Aug 2026

Shah Zaman

Staff is amazing

6/10

Pleasant

03 Aug 2026

Greg

Nope

4/10

Poor

03 Aug 2026

Erin

I had a bad experience here. It seemed that nearly everything was malfunctioning or completely broken. In my room the shower wouldn’t completely turn off, the AC didn’t work properly, and the coffee maker was broken. The shower had a lot of mildew and there were candy wrappers on the floor near the bed from he last guest. On my way out, I was hoping to grab some coffee from the lobby but they had run out. One of the elevators was broken and it felt like the functioning elevator was barely working. Find somewhere else to stay!!

2/10

Poor

03 Aug 2026

Saravan

Only 1 elevator that works. The pool is closed for maintenance. They didn’t honor Expedia booking that has breakfast that is included.

4/10

Poor

02 Aug 2026

Miranda

Room wasnt cleaned properly. Call front desk 3 times and they still did not send staff to address it. Even though this is a non smoking hotel property, the hall ways smelled like smoke..Was very disappointed in the overall experience

2/10

Poor

02 Aug 2026

Michael

Unfortunately booked this hotel late night after planning and extended stay at Hershey Park. Please avoid this hotel at all costs if you value cleanliness and what a hotel should be. For starters 1 of the 2 elevators was broken. Cannot blame them for bad timing. But the pool was out of service as well… sorry kids.
Upon entering our room the place did not look like the photos online. There were stains on the walls, stains on the chairs (actually looked like someone had sex on the chairs), there were dead insects all over the window sill, couple dead insects in the bathroom, the ceiling of the bathroom had paint peeling bad all over, mold not properly cleaned around the sliding doors and the carpet in the room just felt dirty… so dirty that I threw the towels down on the floor to feel cleaner and when I picked up a towel there was a nasty fake eyelash stuck to the towel. Mold inside the fridge as well. I can go on and on and on. Definitely wouldn’t pay$40/night for this property and IHG should drop them immediately.

4/10

Poor

31 Jul 2026

Aaron

During my stay the pool was closed the entire time, the ice machine on my floor was broken, only one elevator worked and even it was malfunctioning. There was an onsite “restaurant” that charged $14 for a breakfast which consisted of the standard items you’d find at a free continental breakfast. I’ve stayed at motel 6’s that were significantly nicer.

6/10

Pleasant

30 Jul 2026

Terry

I booked a hotel purposely because it had a pool, when we got there they said the pool was out of order those for maintenance. The breakfast was okay, it cost money, for the kids for free. The floor in the dining room was stickier than sticky and the coffee was always cold. Our room all the lamps were broken, and there was no cups or creamer and sugar for the coffee. I booked a hotel room for five people they had only three towels in them, so each day I had to ask for more towels.

8/10

Excellent

27 Jul 2026

Talya

This property had one of two elevators that worked. The pool was closed for maintenance. The bar area was poor. Many selections were out of stock ( vodka, beer and sodas). The staff were also dressed very casual and I would not be able to tell who was a guest vs staff. The room was clean at surface levels however corners in the bathroom had visible buildup and the shower ceilings had peeling paint. I walked past the kitchen and it looked very dirty. I saw a towel on the floor. I opted to get breakfast elsewhere because of the conditions in the bathroom. This hotel did not seem to be up to standard and I would not want to stay there again.

2/10

Poor

27 Jul 2026

Mark

Common areas are visibility dirty, poorly lit, and smell like sweat and mold. Floors, furniture, fixtures, walls are all gross. Elevator buttons are even crusty and dirty. Showers and toilets in rooms are worn, broken, stained. Beds are reasonably comfortable and the carpets appeared clean. Still not worth the cost.

8/10

Excellent

26 Jul 2026

Latonja

Wonderdul stay!Great stay!

2/10

Poor

26 Jul 2026

Joseph

When we got to the hotel we found out the pool wasnt in service, the front desk said they haven't had the part since April. Only one elevator was working, so we had to wait forever to get the elevator ride, 2x we had to take the stairs because the wait was so long. The ice machine on our floor was broken so we had to go to another floor to get some, again waiting forever for an elevator. Another guest checked in the day after and said her room was not cleaned, there was trash everywhere in their room, the bed wasnt made and it was disgusting. They checked in at about 10pm and had to clean their own room. Overall very dissatisfied and will not be staying there or any other Holiday Inn again. Had I known upfront that the pool wasnt in service I wouldn't have booked there to begin with.

8/10

Excellent

25 Jul 2026

James

Room was a good size and very clean, I would stay again, only negative was the pool was closed for maintenance but that is not the property fault

10/10

Exceptional

21 Jul 2026

Elizabeth

The room was clean, the remote did not work for the TV, but they fixed it. In the morning I asked them to make sure we had clean towels, but I ended up having to go back down to the front desk and get the clean towels. Other than that, I would stay again, I use this hotel everything I go to Pa.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Nancy

I was at the hotel on July 18-19, a one night stay. When we entered the room, it smelled dirty. Carpet did not look vacuumed and desk chair was worn out, the seat was ripped. The toilet in our bathroom seemed to be clogged as every time we flushed the water rose to the top. I called maintenance, they came and after a few minutes said it was fine. Well it wasn’t, kept doing it every time l flushed it. My daughter was in the next room so we used that bathroom as we weren’t convinced ours wouldn’t overflow as l checked out l reported this to desk clerk, he said he would have maintenance fix it. Even though I had maintenance come to the room to fix it.
Lastly, we were there for a baseball tournament and one of our reasons for going here was that they had a pool. Kids would be hot and in need of cooling off. We arrived, checked in and were told that the pool was closed due to maintenance. It was also still closed on the 19th.
I’m requesting a refund for my stay. It was clearly not worth the money l spent.
Thank you
Nancy Putnam

Family_with_children

2/10

Poor

19 Jul 2026

Jillian

No pool when one was advertised, comforter was ripped and not replaced, very run down. Not a great experience!

Family_with_children

2/10

Poor

19 Jul 2026

Morgan

Rooms were outdated, dirty and smelled. We came with a baseball team for them to swim and the pool was closed.

Family_with_children

2/10

Poor

19 Jul 2026

Elizabeth

We booked this Holiday Inn Express because our youth baseball team was looking forward to using the indoor pool after a long day of games. Unfortunately, we weren’t informed until check-in that the pool was closed. Had we known beforehand, we would have chosen a different hotel.

To make matters worse, the hotel had a strong unpleasant odor, our bed sheets were stained, the floors were sticky, and the bathroom door wouldn’t close properly. Overall, the hotel felt poorly maintained and did not meet the expectations of the Holiday Inn Express brand. Very disappointing experience, especially considering the price we paid.

Family_with_children

2/10

Poor

17 Jul 2026

keith

I will never stay again . I dont complain but this hotel didnt even have extra sheets for my son to sleep on the pull out bed with. Don't get me started with the shower and ceiling .

Family_with_children

2/10

Poor

17 Jul 2026

Ismael

Breakfast eggs too salty.
The plates were all dirty for breakfast.
Toilet was not working .
The building has old smelling carpet.
Hard to figure the shower.
The body wash liquid was empty.
Air conditioner very loud and smelly. It seems like the air conditioning filter wasn't replaced.
Not very good customer service experience. Staffs not friendly.

Self

10/10

Exceptional

14 Jul 2026

Arron

Clean room and friendly staff

Family_with_children

2/10

Poor

13 Jul 2026

Sherita

Horrible hotel to stay at in the area ac didn’t work pools were closed had to call down for linen no housekeeping was provided for 2 night stay looks like a lot of people on drugs stay here too

Family_with_children

6/10

Pleasant

13 Jul 2026

Renee

The luggage carts are not helpful as you have to go to end of the sidewalks to find the only available \"ramp\" to push them up. The side doors to the building are definately no handicap accessible, they are heavy and push the wrong way if you have your hands full

Family

6/10

Pleasant

12 Jul 2026

Bladimir

Was near the highway

Family_with_children

4/10

Poor

12 Jul 2026

April

We stayed in 2 rooms that were booked together and got put on separate floors. Very inconvenient for a larger family. Our room was filthy! Mold on the ceiling, toilet looked like it hadn’t been cleaned in a while along with the shower. There was dust on the night stand. Just awful cleanliness overall. I will not be back to stay at this location. Sad because generally speaking holiday in expenses were our go to because of the cleanliness.

Family_with_children

6/10

Pleasant

12 Jul 2026

Jennifer

Hotel was old and not well maintained. Overall clean, but some issues in the room - slight smell, toilet paper holder pulled out of wall, shower stains. No breakfast included. They sell beer at convenience store, but have no bottle opener. Stained couches in lobby. Pool broken down.

Partner

10/10

Exceptional

09 Jul 2026

chad

Our room was clean as well as our bathroom. Our room was furnished with accessories needed such as plastic cups, Kuerig cofee/tea etc maker, microwave, mini fridge, tv, bath linens, shampoo, body wash and shampoo and I don't mean cheap travel size, it was Dove products!!! Beds and pillows were very clean and comfortable, as well as pull out sofa bed.

Family_with_children

4/10

Poor

06 Jul 2026

Shamera

My family & I stayed for 4th of July & it was a lot of issues. Bathroom drain smelled like a sewer then bathroom had black mold in shower. Our hotel door wouldn’t stay closed with other people slamming their doors. Power went out our last night hot muggy in room. We went to Hershey park & couldn’t shower when we came back & Room service came changed our towels & didn’t replace them then to realize it’s no hot water to shower. Couldn’t heat up our food.. Sunday checkout power still gone room extremely uncomfortable. Family left before checkout. Breakfast was tasteless & I’ve stayed at Holiday Inns before & had better breakfast then our recent stay. Overall this stay was a 4 rate.

Family_with_children

2/10

Poor

05 Jul 2026

Joshua

The Pool was closed the entire time. The lights went out my second night. I didn’t get an I’m sorry or anything. Worst hotel stay ever.

Family_with_children

2/10

Poor

05 Jul 2026

Nancy

No power no water no pool!

2/10

Poor

05 Jul 2026

Ivan

There was light or anything for two day now this make no sense

Friends_and_family Family

4/10

Poor

02 Jul 2026

Vicky

Wouldn’t stay there again

Partner

4/10

Poor

30 Jun 2026

Chris

not your typical Holiday Inn experiance. Pool closed entire stay, charged for breakfast and its a horrible breakfast set up had to eat out after paying for it.

Friends_and_family Family

2/10

Poor

29 Jun 2026

Anne

Our hotel room had trash all over the floor, popcorn in the sleeper sofa, and the front desk barely spoke a word to us when we asked for sheets for the sleeper sofa or any other questions.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Meagan

The rooms/ bathroom were gross

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Vicente

C

4/10

Poor

21 Jun 2026

Karie

Room was filthy! They’ve tried to upgrade the hotel, but it was done so shotty. LOUD too, kids were running all around the hotel. Tried to charge $14 for a breakfast that was mostly baked goods. Front staff was not friendly.

Family_with_children

4/10

Poor

20 Jun 2026

Sumeet

Hotel was good, but we booked room for 6 from Expedia but unfortunately the room was just enough for 4, we have to book additional room at checkin. Overall hotel room, breakfast was good.

Family_with_children

8/10

Excellent

16 Jun 2026

Jamie Lynn

Convenient to the highway, and out of the hustle and bustle of town.

Family_with_children

4/10

Poor

14 Jun 2026

Rachell

Pictures online are very deceiving. Pool was not open. Bar was lacking. Our room was not cleaned, we had to go to the front desk for clean towels and a bag for trash.

Friends_and_family Family

4/10

Poor

14 Jun 2026

Yanira

No pool, room not cleaned. Repairs are poor or not at all

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Dustin

It’s kept clean for its age but the location needs an update.

Business

2/10

Poor

09 Jun 2026

Erica

Front Lobby and entire area was clean downstairs ONLY. Our room was okay. Hallway floor had trash and towels laying most of the day. Also, don't expect clean towels or toilet paper if staying more then 2 days!! Have to go to front desk for that. Safety Lock your doors at all times!!Housekeeper knocks as walking into our room. Lucky I was dressed.
If there doing any type of maintenance don't use the elevators. We got stuck on 1 of them, was horrible. I got ahold of front desk and they got them going again to the 5th floor. We walked down to the 3rd didn't care at this point.

Plus pool closed down.

Also, booked thru Expedia and we checked out a day early. Didn't care nor want a refund. Just wanted my receipt like I always get when I leave the hotel (Travel 4 times per year and go thru Expedia every time) Was refused from Sal (owner) he said we don't get one but he did get a deposit from me with my credit card and still no receipt. So just be careful and beware.

There are nice and other front desk workers are too just the other problems.

Partner

2/10

Poor

07 Jun 2026

Candace

We check this hotel on line and they have a pool and play grounds. The pool was not open the 5 days, due to maintenance, while we were there. No play area for kids. One of the elevator was broken and there was a sports event and the hotel was busy.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Laura

clean room, friendly staff

Partner

2/10

Poor

05 Jun 2026

Michele

The hotel was a disaster. Rooms dirty and furniture in terrible shape.

Family

10/10

Exceptional

02 Jun 2026

Chris

Got the job done. Front desk was helpful.

Family_with_children

2/10

Poor

31 May 2026

Bethany

The staff were super friendly and helpful. However upon arrival we arrived pretty late at 2a.m we went to our room and noticed the bathroom were gross , pubes in our shower and just disgusting. Then ourselves and our children were woken up multiple times throughout the night by the ac system which made loud knocking noises all night. When I went to the front desk they did help me and gave me a new room. So we transferred everything over to the new room for our second night. The room wasn’t any cleaner but the ac was atleast quiet. But now our shower didn’t work at all. This was definitely the worst hotel experience I’ve had. Even though they staff were kind and friendly this hotel is trash and I wouldn’t recommend to anyone

Family_with_children

6/10

Pleasant

30 May 2026

David

The guestroom itself was nice and clean. The common areas were another matter. The emergency exit door could hardly be budged, which is a safety issue. On the Hotels.com website it notes EV charging station. The front desk person knows nothing about that. They did not have any. Minor room issues included a toilet seat, which was the wrong size, a toilet paper holder that was ready to fall off the wall, and a slow sink drain. There was a closet directly across from my room, which I believe was open all night. It was a disgusting mess inside.

4/10

Poor

29 May 2026

Amber

Pool was broken. Elevator kept getting stuck and we didn’t have a remote in our room and it took over 3 hours to give one

Friends_and_family Family

6/10

Pleasant

17 May 2026

Suhey

Hotel is slightly outdated, bed was comfortable, but pillows were flat. Room was a very large and spacious corner suite. Breakfast was not included so we paid $14/pp to eat sub-par hotel breakfast and the staff at breakfast was rude. There is a Wendy’s and Taco Bell within 5 min walking distance. Elevator is jumpy, so I opted to walk up and down six flights during my stay. Check out was fast and simple. Oh and on night one we had a friendly spider show up in our room…. Husband took him out and no other “friends” made an appearance for the rest of our stay.

Family_with_children

8/10

Excellent

17 May 2026

Donna

Room & property presentable. Convenient. Close to the highway. Staff pleasant.

Partner

6/10

Pleasant

17 May 2026

Roxanne

As I went to check in the power went out and came back on. Many people started calling the front desk and stated they could not use their TV. Our whole Friday-Sunday stay we had no TV. The pool heater was broken so we also could not use that. The women the evening of check-in were very nice. The next day the guy at the front desk told my husband he’d call up to our room regarding the TV situation… he never did. The bartender could care less about servicing people. The other doors you couldn’t access into the hotel either.

Family_with_children

2/10

Poor

15 May 2026

Kaylee

Will NEVER stay here again. The pool was closed, which okay cool. The power went out, meaning the elevators were down. My husband had to carry our stuff up 5 flights of stairs with no help from staff. I asked for sheets for the pull out bed & the front desk lady (Felicity? I think) told her coworker “I’m tired of needy guest, this is my last day” while I was still in earshot. So unprofessional & absolutely RUINED our family fun for the weekend. Pretty sure I lost my wallet there & no one is calling me back about it. & they have yet to release my hold for both of my rooms. 0/10 absolutely awful!

Friends_and_family Family

6/10

Pleasant

12 May 2026

Jacquelyn

The hotel itself was a hot mess. The pool was closed (main reason we chose this hotel to stay at for a cheer competition), there was no cable (they had power outages 2 days in a row). We got sheets for the pullout couch and there were crumbs in it.

However, the guy at the front desk was sooo nice. I can’t imagine how mean people were to him with everything not working. But he was very composed, polite, told me I can cancel my room and stay somewhere else and it wouldn’t be a problem. If it wasn’t for him the hotel would definitely be rated a 1 or 2. But he is why I gave it a 3.

Friends_and_family Family

2/10

Poor

11 May 2026

Stacey

We always try to stay at Holiday Inns. This was easily our worst experience at a Holiday Inn. Pool was closed, okay, disappointing, but things happen out of our control. Mold in my shower. Rooms were way smaller than expected. One of our rooms received dirty bedding for fold out couch. We were only allowed 3 towels per room, even though 1 room had 5 and the other room 4. Tvs did not work entire stay. Front staff did not seem to care about our concerns or complaints. Basically just said \"sorry\".
A staff member actually complained about general managements laziness and not caring to correct or make this better.
Highly do NOT recommend this hotel.
We also got stuck in elevator and hard to find ice machine that worked.

2/10

Poor

10 May 2026

Makailla

Pool doesn’t work,
TVs don’t work

2/10

Poor

10 May 2026

James J

I can't really say that this is an indictment on the hotel as a whole. This is just my personal experience during my visit. There was a plastic wrapper that you peel off the back of a sanitary napkin on the cushion chair in my room. There was only one towel in my room. Apparently from a previous storm several days prior, they lost TV service and it still hadn't been fixed. With not being able to watch TV, I wanted to spend time at the bar, which closed at an early 10 PM on a Saturday night. I am not the kind of person that's always looking for something for free or comps. I've even refused comps in the past for bad meals at restaurants. But I was kind of expecting some kind of discount or good faith gesture after my stay the next morning, when I checked out. I was nothing.

Self

6/10

Pleasant

05 May 2026

James

Room was not the cleanest

Self

2/10

Poor

04 May 2026

Kimberly

Well staff let us know the pool has been being maintenanced for 3yrs now 🙄 so I had screaming crying kids because they wanted too go swimming.

Friends_and_family Family

2/10

Poor

27 Apr 2026

Day-na

Ouf what can I say
First I wanna thank miss Fe the awesome supervisor
And the morning supervisor the front desk supervisor they were very nice and helpful very welcoming
After that everything else was garbage

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

KOMLANVI JULES

Yes

10/10

Exceptional

24 Apr 2026

Paula

The shuttle works Great you need to give a day advance so they can make sure there’s a driver the driver we had to take us to the airport was soo friendly I recommend her 😍

Family

8/10

Excellent

13 Apr 2026

Larry

Good clean hotel. Nothing bad to say. Bed and pillows allowed for a perfect night sleep. Will stay again if in the area. Close to restaurants and gas stations.

Partner

4/10

Poor

12 Apr 2026

Fatima

Pool was broken
Coffee was finished each time I went
Asked for towel two days in a row and don’t get them
Pillows had stains on.them

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Rebecca

Was disappointed at the state of the facility and the friendliness/helpfulness of staff.

Family_with_children

4/10

Poor

05 Apr 2026

Kodee

Keycards would not work. Had to have them reset multiple times throughout stay.

Pool was closed down the entire trip.

Family_with_children

10/10

Exceptional

01 Apr 2026

Mitizi

The staff was great! The bar was only accepting cash at this time due to an upgrade and their ATM was down, we had cash, so we were fine, but it was inconvenient.

6/10

Pleasant

29 Mar 2026

Erik

Pool was closed, booked the hotel for the pool. Big disappointment!

Family_with_children

4/10

Poor

24 Mar 2026

MAYRA

This is the second time I stay at this location and the pool was not working.

Friends_and_family Family

4/10

Poor

08 Mar 2026

Curtis

The pool was down for maintenance and I was not informed when I booked. This may have been Expedia’s fault. Free breakfast was advertised but for some reason this was not a part of my room package. The hallways smelled like marijuana and the room smelled cheesy. I listed 4 people for my room but they only gave me 3 towels and when I asked for more I was informed that they ran out.

Family_with_children

2/10

Poor

06 Mar 2026

Chad

Pool was out of order, the rooms key cards were not working l, so the front desk had to take you to your room and let you in wherever you wanted to get in room - the chair at desk had metal poking out of it-

Awful experience

8/10

Excellent

18 Feb 2026

John

Courteous staff

Friends

4/10

Poor

17 Feb 2026

Kourtni

Staff at check-in were great. However, you had to hold the toilet handle down the entire time to have the water flush, the wifi was not secure and there was not an option for a secure one to put the code in that was provided at check-in, the pool was shut down (Main reason the hotel was booked), the shower handle was reversed for hot and cold, one of the kids took a cold shower because they couldn't figure it out, and the sofa bed was covered in dirty spots.

Friends_and_family Family

6/10

Pleasant

06 Feb 2026

Andrea

The bar and restaurant were rarely open. The breakfast was not good. The staff was friendly enough.

Partner

4/10

Poor

29 Jan 2026

David

Very sad hotel

Self

8/10

Excellent

21 Jan 2026

Julie

Yes

Leisure Partner

10/10

Exceptional

19 Jan 2026

Janis

Room was clean. We needed a few things during our stay and the staff couldn’t have been more helpful and friendly. I would stay there again.

6/10

Pleasant

15 Jan 2026

Stephanie

The shelves in our suite were not clean. There was dust all over them. Comforter had stains on them. Staff was friendly though

10/10

Exceptional

13 Jan 2026

Richard

Front desk employee very courteous and friendly. Rooms were quiet, clean and comfortable.

6/10

Pleasant

09 Jan 2026

Amy

Older room shower hard to operate

6/10

Pleasant

06 Jan 2026

James

Room/beds/bathroom clean but shower did not work easily. No phone in room. Having to pay for breakfast buffet not standard at most motels.

Leisure Family

6/10

Pleasant

28 Dec 2025

Richard

Coffee maker didn't work

Leisure Family_with_children

8/10

Excellent

27 Dec 2025

kathi

Ice storm and found shelter here. The basics and no complaints except no USB ports in the room. Macy’s not standard but seems common other places. I Didn’t have a block but had cord from the car, but no USB on lamps or anywhere to charge. Other wise clean, available, comfy, near the airport, good sleep.

Leisure Self

8/10

Excellent

16 Dec 2025

Terry

I

Leisure Self

4/10

Poor

14 Dec 2025

Deserie

Purposely got this hotel for the pool and once we got there the pool was closed. I checked the website and nothing was on there. I would have went somewhere else if I had known. I had some very upset children. Also the room wasn’t that nice. The toilet paper holder was hanging out of the wall and there was mold/mildew on the ceiling in the bathroom. Had some random drips going down the wall.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Ted

Clean room

8/10

Excellent

09 Dec 2025

Dave

Just not sure why my room key needed to be reset to work

Leisure Self

2/10

Poor

28 Nov 2025

Anil

room is not good

2/10

Poor

26 Nov 2025

Michael

Aside from the friendliness of only the overnight staff, the deficiencies with this property are too numerous to list. Electrocution, unannounced intruding staff, and physical property neglect for starters!

Business_and_leisure Self

8/10

Excellent

22 Nov 2025

Kim

Convienent to restaurants- some you could walk to. The room was clean and comfortable. Front desk was sweet, polite and super helpful. (The hairdryer they supplied was an older model that literally caught fire while I was drying my hair this morning, otherwise it would be rated, Excellant! 😃

4/10

Poor

17 Nov 2025

Henry

They advertise free breakfast then charge you

Business_and_leisure

2/10

Poor

17 Nov 2025

Amanda

Checked in at 8pm on Friday...opened the door to the room and the room was completely a mess. The beds were off the frames, pillows on the floor, no sheets or bedding. The bed was still pulled out from the couch with cushions on floor. Bathroom not cleaned. We were given a new room, but it was a smaller room then what we booked and paid for. In the restaurant the tables were still dirty from the night before well into the afternoon. The breakfast options were few choices and the food was not fresh. The only good thing was the staff. The staff was incredibly nice and kind.

2/10

Poor

05 Nov 2025

Danielle

Breakfast was expensive and not good. Called to make sure there was a pool. Was told yes, when we got there it was closed. No fan in the bathroom

Leisure Family

10/10

Exceptional

02 Nov 2025

Mario Iglesias

All perfect

6/10

Pleasant

24 Oct 2025

Chris

My biggest issue with this holiday and is the fact that it's not clean enough Yes the sheets were cleaning the weren't stains but it was still had a dirty feel from it.
The first day I was there they didn't vacuum at all and whoever was there last had crumbs all over the floor so I had to ask the front desk to please vacuum the rug if I have to tell somebody to vacuum the rug and do their job then that's not great hotel stay for me then.

Business

6/10

Pleasant

21 Oct 2025

Julie

Dirty area, dirty rooms, pool was not working

Business Family

4/10

Poor

14 Oct 2025

Patricia

No free breakfast