Stayapt Suites Harrisburg Hershey

4/10

Poor

04 Aug 2026

Chesa

Cleaning service needs major improvements. My beds had hair on them, the oven was filthy and it was a whole in the bathroom door. The couch had visible stains as well as food splash on the walls.

2/10

Poor

03 Aug 2026

Carol

I like the apt concept. You have to get anything you need ie. Towels, blankets etc from front desk and return dirty ones. There is NO housekeeping if your stay is less than seven days.
Unit had not been cleaned. Wine in fridge, coffee in coffee maker. Visible thick dust on furniture and figures. Mold on shower curtains. To name a few.
The GM named James seemed irritated that we expressed our concerns. This was our first and last time to patron stayAPT.

10/10

Exceptional

02 Aug 2026

Barry

Nothing fancy but clean and the rooms were pretty well equipped.
Two rooms, nice bedroom seperate from the kitchen/living area. Looked like all new appliances. Friendly staff.

8/10

Excellent

30 Jul 2026

Bradley

This is the cheapest \"suite\" hotel in the area. It's what I wanted but you should know what you're getting yourself into. Note that there is no door between the living room area and the bedroom, which was not mentioned in the listing (it's not technically a suite without the door). The full kitchen was functional but I only used the fridge and microwave. The air conditioning is frosty and works great. The water pressure is a tad low in the shower but it got hot when I needed it. The TVs are high quality and play local channels, YouTube and several streaming services, which was great. There is a small gym that I didn't use and a Planet Fitness across the parking lot which was one of the nicer ones I've ever been to. Note that there are multiple hotels in the same parking lot, as well.

The service is very minimal - you won't get room cleaning, you will need to take out your trash, the lobby is not staffed in the evenings so if you come in late you'll need to call a number taped to an interior window. The room wasn't perfectly clean but it was by no means gross and I didn't see any bugs. Getting into the hotel requires 24 hour key card access, which you will appreciate. There are people living there longterm, hanging out in the lobby or in lawn chairs outside. There's a common area with a barbecue and outdoor seating which seemed well used by several large parties. And like any hotel with \"no smoking\" signs everywhere, it smells entirely of weed.

4/10

Poor

30 Jul 2026

Tamar

Pasillo muy sucios , baño sucio , personal con actitud , y olor extraño

8/10

Excellent

26 Jul 2026

Shatier

Hotels in PA are very expensive, but the upkeep of the them and amenities does not match the price, plus the refund policy needs to be revised because when you pay for a hotel, but don't get what's advertised you should be able to get your money back. The place was not really any different. Couch bed was filthy and had no sheets, staff were not friendly. The outside appearance of the hotel looked decent, however needs updating and appliances as well. However I would stay there again compared to the other hotels I've stayed in in PA

2/10

Poor

26 Jul 2026

Sonny

Very strong fresh paint smell. Shower curtain was covered with mold.

Would not recommend to anyone very sensitive to strong odor or mold sensitive.

8/10

Excellent

25 Jul 2026

Kristen

Great stay clean no frills. No complaints exactly what we needed.

10/10

Exceptional

25 Jul 2026

Mutsumi

Felt like home with little kitchen.
The shower curtain was little moldy on the bottom but other than that it was fairly clean.

Family_with_children

6/10

Pleasant

24 Jul 2026

Nicole

The hotel was nice in general… It had a great outdoor courtyard area that was nice for our group to hang out at night and be outside. The check-in process and communication with the hotel resulted in a lower score, as our room was cancelled before our arrival. My credit card verification did not go through as it was flagged by my bank as possible fraud. The hotel sent me a message through Expedia that our room would be cancelled unless I contacted them that morning by 10 AM. We had a 12 hour drive to our destination, and I was the driver, and therefore unable to check my messages, let alone from the Expedia app. When we arrived, our room was cancelled, and we were told that the hotel was sold out! They did somehow have another room for us, however, we learned the next day that this room was not to have been booked out as there was no phone in the room and it was not cleaned. We noticed the room was not super clean as soon as we got in, but it was when we went to use the pullout couch, and the sheets were dirty that we wondered what was up. This was among other things that dirty in the room. The floor had crumbs and other things on it left over from the previous tenants. The instructions in our room told us to call the front desk extension from our room phone, but we couldn’t because there wasn’t one in there. Therefore, on the first night we slept in the pullout that wasn’t cleaned. This was a disappointing experience overall, but would’ve been a good hotel.

4/10

Poor

22 Jul 2026

Alicia

Room was relatively clean parking was fine the kitchen was convenient. Only problem was cops were there every day it was disruptive.

2/10

Poor

18 Jul 2026

Tabitha

I wish I had never booked with this hotel. The room was not clean by any standards. Brown smudges on the inside of the shower curtain. Hair all over the bathroom. Dirty dishes in the cupboards. The whole room smelled terrible the entire stay. There was absolutely no water pressure so I went to the desk on the first morning we were there and was told by the front desk lady that water pressure was room dependent and I could go buy a new shower head if I wanted. 😳 which brings me to the front desk- it was never open while we were there. We were here for a competition which meant long hours but their front desk is literally only open 9-5 on the weekends…there were no sheets/blankets for the pull out couch rendering it useless so my kids had to sleep together. When my son tried to pull out the sofa bed, under the cushions was full of crumbs and old food. Bought food before checking the amenities- one single pot but it was in the under over drawer full of crumbs and old food. NO dish soap or paper towels. Only 1 dishwasher pod. But also only 4 serving sets…had to go get paper dishes from the grocery store. Mole in the toilet. Floors sticky. The elevator smelled like someone hotboxed it every time what I assume was the housecleaner/maintenance guy was in it. Overall terrible experience and we checked out earl to switch hotels. The only good thing was the AC was nice and cold and only 20 minutes to the farm show complex.

Family_with_children

8/10

Excellent

17 Jul 2026

Lauren

It was a good choice for our family because of the kitchen and location. It was very quiet and overall pretty clean. However, we had to bleach the shower curtain because it was moldy. We didn’t know about their hours of operation for the front desk. We arrived late and had to call a number and the person who helped us was rude and clearly annoyed that we had to ask for assistance. There are other places to stay with similar amenities in the area.

Family_with_children

6/10

Pleasant

17 Jul 2026

Arnold

Checked in late when no one was at the front desk so had to call the number listed on the door for help. The staff member was extremely rude over the phone and seemed mad I had called to help get my room key. After not being able to help me over the phone he showed up to the lobby where he then continued to act rude and not happy to help at all. Even heard him mumble things while on the computer setting up my room key. My was also not fully cleaned when first getting into it.

Friends_and_family Friends

2/10

Poor

09 Jul 2026

christine

The room was dirty the floor was not cleaned and the vents were disgusting. The stairwell and door to second floor was sticky and had something looks like it was thrown against door and dried there.

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Patricia

It was good for the price.

Family_with_children

10/10

Exceptional

04 Jul 2026

Ashley

It was a very comfortable space. Everyone was very friendly.

Partner

8/10

Excellent

01 Jul 2026

Patty

Parking convenient. Room basically clean. Laundry available.

Family_with_children

8/10

Excellent

28 Jun 2026

Justin

Room was very clean.

Partner

8/10

Excellent

18 Jun 2026

Marcel

My room
Was perfect with a few things missing from the kitchen that I had to purchase but what was really terrible to me the floors in the hallways on your way to your room were very dirty that was a turn off to me but will say my room was clean and they need to have someone remove the garbage and don’t let it accumulate like how I saw it .
Thanks again

6/10

Pleasant

14 Jun 2026

Stepheni

The place was clean enough and spacious. Sign in process was easy. People live here long term and are very loud even during quiet hours. An alarm in our room went off and woke up the family at 6am. The first night security was also called for the extremely loud music and yelling and the next night it was the same thing.

Family_with_children

6/10

Pleasant

08 Jun 2026

Christine

It wasn't smoke free, there’s awful smell at the hallway/elevator. One of the room closer to the elevator left a bunch of soiled laundry outside the room.

Friends_and_family Family

2/10

Poor

06 Jun 2026

Peter

I did not feel safe. People hanging out, thin walls and floors dogs and babies noises. I didn’t see a security. Bathroom wasn’t clean, no utensils in the kitchen. Coffee maker but no cups. Pull out sofa was VERY dirty.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Mbarassa

We felt home!
The hotel staff were friendly and ready to assist with everything.
We enjoyed our stay and will visit again.

Family_with_children

10/10

Exceptional

02 Jun 2026

Pamela

Excellent stay. The room design is well thought out and everything is in very good condition.

Great water pressure in the shower, nice thick tp, what's not to love?

Self

4/10

Poor

30 May 2026

Josephine

I was very disappointed with my stay at this hotel. Upon arrival, I discovered there was no body wash provided in the room, which was an inconvenience that should have been addressed before guests checked in. I reported the issue to staff not once, but twice during my stay, and nothing was ever done to resolve it. Being ignored after bringing up a simple request multiple times was extremely frustrating.

The noise level was also unacceptable. The neighboring guests were extremely loud, making it difficult to relax or get a good night’s sleep. Unfortunately, there seemed to be little to no staff presence to address the issue.

Another major concern was the lack of management and employees available. The front desk was frequently unattended, making it difficult to get assistance when needed. When I did ask for help connecting devices to the TV and internet, I was treated as if I was an inconvenience rather than a paying guest seeking basic assistance and was made to feel like I was stupid for asking for help.

To make matters worse, the elevator had a strong odor that smelled like urine throughout my stay. It gave a very poor first impression and raised concerns about the cleanliness and upkeep of the property.

Overall, the lack of customer service, poor responsiveness, cleanliness issues, and failure to provide a comfortable stay left a very negative impression. Between being ignored when reporting problems, the constant noise, and the unpleasant conditions.

Friends

6/10

Pleasant

21 May 2026

Marva

Office closes early which we were unaware of. We got there around 9:15 & had to call to have someone come check us in. The man who came was very abrupt & rude.

10/10

Exceptional

27 Apr 2026

Daisha

The property was BEAUTIFUL! The hotel was quiet and peaceful. The apartment was clean. Upon arrival, I did my own inspection and the only concern I had was the mattress cover... it was soiled and I was not comfortable sleeping on that. The staff on duty did change it for me with no hesitation. I am definitely looking forward to returning. Staff was very friendly and hospitable. Lots of attractions and restaurants in the area. Parking was great!

10/10

Exceptional

26 Apr 2026

Kimberly

Stay was perfect. Had a leak in our original room , but was switched to another room within minutes. Staff was great

10/10

Exceptional

26 Apr 2026

Laura

The space was a no-nonsense, practical apartment type hotel room. It was perfect for our 5 day stay because we could cook our own meals, and it was close to everything we needed.

6/10

Pleasant

13 Apr 2026

AdomFaith

Rooms could use cleaning supplies for the entire stay

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Lori

The kitchen had dishes that were not cleaned fully. The kitchenette sink was leaking and the floors were not swept well. Parking was well light and safe.

Partner

6/10

Pleasant

02 Apr 2026

Krystal

Pros: Clean room & friendly staff
Cons: floor above us squeaked so every time the people above us walked around in the middle of the night it woke us up, tv in bedroom had no cable so unable to use, smoke detector was like a strobe light over the bed which was very annoying when trying to sleep.


Would opt for somewhere to stay next time

Partner

8/10

Excellent

23 Jan 2026

Nicholas

Great room and staff, barking dogs was the down side.

4/10

Poor

18 Jan 2026

Vincent

There was brown stuff coming up through the floor in the bathroom ewww

Leisure Partner

10/10

Exceptional

07 Jan 2026

Mykeedra

It felt like you were at home . It was clean the area was big the price was right will go back . Front desk helpful easy to check in

Business_and_leisure Family

10/10

Exceptional

06 Jan 2026

Rosanna

All great, no complains.

Leisure Family

8/10

Excellent

03 Jan 2026

Vincent

It was nice

8/10

Excellent

22 Dec 2025

Rich

nice size room clean and peaceful

6/10

Pleasant

15 Dec 2025

Maneesh

Awful directions on how to enter the property afterhrs. A simple sign directing guests to the 24hr entrance would have been helpful. Instructions on how to enter (once in the
\"lobby\") would have been helpful. Check-in starts at 3pm but reception closes at 5. World's shortest check-in window.

The room was clean and everything worked fine.

Leisure

10/10

Exceptional

14 Dec 2025

alanna

yes everything was clean and neat

Leisure Family

10/10

Exceptional

27 Oct 2025

Daniella

Smoke smell in staircase so bad

Family_with_children

10/10

Exceptional

27 Oct 2025

Christian

Great stay, although it can be a little bit cleaner, it was decent enough. I stayed for 3 weeks and had no problems, although the breaker kept resetting everytime I used the oven but overall, I would stay here again.

Business

10/10

Exceptional

25 Oct 2025

Frank

Room was clean and spacious. We didn’t need a full kitchen but it was nice having one. We picked room because it was close to a campground our kids were staying in. All staff we met were very friendly and helpful. Easy parking.

Leisure Partner

10/10

Exceptional

24 Oct 2025

Adam

Loved everything about it!

10/10

Exceptional

14 Oct 2025

Christina

Friendly staff. I would recommend this hotel.

Leisure Family

8/10

Excellent

13 Oct 2025

Naftali

Why is the lobby permanently smelling of smoke..for non smokers and folks with allergies absolutely terribly

10/10

Exceptional

12 Oct 2025

Tone-Shea

Every thing was really good. Clean rooms, staff was friendly & parking was safe

Partner

8/10

Excellent

10 Oct 2025

Jacob

Newer property. Has what you need.

Business

10/10

Exceptional

08 Oct 2025

Dwayne

Amazing I love being there

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Shannon

Rooms were clean. Only issue was with the tv. The volume didnt work correctly.

6/10

Pleasant

05 Oct 2025

Bob

I guess i expected something more.

Leisure Family

10/10

Exceptional

04 Oct 2025

Malaiyah Lamir

My stay here was amazing. Our room was clean and the air conditioning was on when we got there. It’s literally like a mini apartment. It’s very spacious as well and the bed was soo comfortable.

Leisure

10/10

Exceptional

28 Sep 2025

Laurie

Nice property, clean , room was great

Partner

4/10

Poor

27 Sep 2025

Anthony

I stayed for about 2 weeks, both booked on Expedia and in the middle of the first week I booked another week and because of that they refused to provide a cleaning to for my room, so I had to stay in a room 2 weeks with no cleaning,they told me that I should of extended through them by going downstairs and asking but that is a terrible policy, either way I paid for a second week which should of warranted a cleaning at the end of my first week

Business_and_leisure Self

10/10

Exceptional

22 Sep 2025

Alexander

Clean room shops nearby staff

Leisure Family_with_children

4/10

Poor

20 Sep 2025

Kristina

Pros: The front desk people were very nice and informative. The room size was very big and full kitchen. The property was quiet and I felt safe.

Cons: the exterior was infested with lantern bugs. They were all over the walls and flying around the property. Gross! The bathroom had hair on the toilet and we found a couple lateen bugs in our drain. The beds were mediocre at best. As good as the ratings were, it definitely didn’t match what I saw.

Friends

6/10

Pleasant

16 Sep 2025

Jeff

The courtyard was home to literally thousands of invasive Spotted Lanternflies. Never saw anyone else at the hotel, as check in was done through the app.

10/10

Exceptional

12 Sep 2025

Benita

Ɓuisinness friendly
And i love the kitchen with all the accessories that you need in the kitchen. Rooms were excellent. All in all perfect. Thank you.
I wolud recommend this place to my family.

Business_and_leisure Family

10/10

Exceptional

11 Sep 2025

Elba

Good time

It was a getaway with my friend for the weekend it was a great time

Partner

10/10

Exceptional

26 Aug 2025

Thomas

Great room for the price!!

Business_and_leisure Partner

8/10

Excellent

07 Aug 2025

Jennifer

Not enough pillows weren't comfortable, hair in towels

Leisure Family_with_children

10/10

Exceptional

02 Aug 2025

Darwin

The place was great! Quiet, clean, easy access to parking, central cooling, spacious, beautiful outside seating area.

Leisure Family

4/10

Poor

02 Aug 2025

Zoailyn

The housekeeper neger take the trash out and never put new or clean towers also when i coming to check in the lady of front desk said no have clean room 😒 yet

Business_and_leisure Family

8/10

Excellent

30 Jul 2025

William

This StayApt is less than a year old, so it was still in good shape. My biggest concern was the gap around the door leading into the room. In the winter I imagine it would let a lot of cold air in, but other than that the place was nice and clean with plenty of room to stretch out and be comfortable and not cramped like in a normal hotel room. I would definitely recommend this place.

Leisure Partner

10/10

Exceptional

29 Jul 2025

Linda

The one bedroom plus sofabed in the livingroom area were perfect for us and our daughter. (For sanitary reasons I just would recommend that guests be provided with both a sheet to sleep on AND a sheet to put under the blanket for the sofabed. We were given only one flat sheet and had to request the extra sheet for my daughter to use on the sofa bed.) The separate bedroom, kitchen and large fridge were perfect for our use and made our stay very comfortable!

8/10

Excellent

28 Jul 2025

Tiffany

The room itself was quite nice. Recently constructed you could tell. Has nice amenities for the price. Parking was ample. Room was clean despite other reviews. Negatives: you could hear a child above us running nonstop 7am to nearly midnite. As if doing laps. The light from the courtyard hard to block, had to hang a sheet over the front window to darken room. Toilet flush had low power first two nights of 3, then got better. Overall I would stay here again, but the noise transference is the worse part of the stay here.

Business_and_leisure Family

10/10

Exceptional

28 Jul 2025

Jeffery

Great stay

Partner

10/10

Exceptional

27 Jul 2025

Hawa

10

Excellent

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Matthew

Comfortable apartment like hotel room with plenty of amenities. Friendly and helpful staff.

Leisure Family

8/10

Excellent

22 Jul 2025

Leah

Brand new clean hotel apt suite. However there's no after hours staff or amenities like a pool or breakfast on the property.

Leisure Family_with_children

10/10

Exceptional

19 Jul 2025

Jessica

Property was clean, spacious, and perfect for my family of 4. Staff were friendly and helpful. I will definitely be back in the future!

10/10

Exceptional

17 Jul 2025

Lataryna

Nice property

Business_and_leisure

6/10

Pleasant

11 Jul 2025

Gina Marie

Bathtub was not clean, small black hairs along the top of the tub near the ceiling.

Friends_and_family Family

4/10

Poor

06 Jul 2025

Jinelle

I checked in Thursday and was suppose to check out on Sunday but I ended up checking out on Friday. The lady said I would be refunded for Saturday and Sunday through Expedia. I’ve been calling the hotel since I left James all a sudden is not in and 2 ladies took my phone number assured me James would call me or they would call me once they came from downstairs in the office

Leisure Family_with_children